2016-12-14 VHC Agenda PacketCalifornia Public Records Act ("PRA"): In compliance with the PRA, the documents pertaining to agenda
items, including attachments, which are presented to the Vernon Housing Commission in open session are
available for public inspection. They may be inspected during regular business hours in the Office of the City
Clerk at Vernon City Hall, 4305 Santa Fe Avenue, Vernon, California 90058, no prior appointment necessary, and on the City’s website at www.cityofvernon.org.
Americans with Disabilities Act (“ADA”): In compliance with the ADA, if you need special assistance to
participate in the meeting, please contact the Office of the City Clerk at (323) 583-8811. Notification of at least
24 hours prior to the meeting or time when services are needed will assist the City staff in assuring that reasonable arrangements can be made to provide accessibility to the meeting or service.
Agenda
Regular Meeting of the Vernon Housing Commission
Wednesday, December 14, 2016, 6:00 p.m.
Council Chambers
4305 Santa Fe Avenue
Vernon, CA 90058
Melissa Ybarra, Chairperson
Kyle Cooper, Vice Chairperson
Hector Garcia, Commissioner John Kriste, Commissioner Steven Froberg, Commissioner Steven Florman, Commissioner
Frank Gavina, Commissioner
CALL TO ORDER & FLAG SALUTE
CHANGES TO THE AGENDA
PUBLIC COMMENT - At this time the public is encouraged to address the Vernon Housing Commission on
any matter that is within the subject matter jurisdiction of the Commission. The public will also be given a
chance to comment on matters which are on the posted agenda during Commission deliberation on those
specific matters.
MINUTES
1. Minutes of the Regular Vernon Housing Commission Meeting held September 14, 2016
2. Minutes of the Special Vernon Housing Commission Meeting held November 9, 2016
/ / / / / /
/ / /
Regular Vernon Housing Commission Meeting Agenda
December 14, 2016
Page 2 of 3
NEW BUSINESS
3. Results of the October 2016 Tenant Satisfaction Survey
Recommendation:
A. Find that the receipt of the results of the October 2016 Tenant Satisfaction Survey is exempt
under the California Environmental Quality Act (“CEQA”) because such is not a “project” as
that term is defined in the CEQA Guidelines section 15378, and even if it were a project, it would still be exempt in accordance with Section 15061(b)(3), the general rule that CEQA only
applies to projects that may have a significant effect on the environment; and
B. Receive and file the results of the October 2016 Tenant Satisfaction Survey; and
C. Provide staff with feedback to increase tenant participation in future years.
4. Appoint members of the Vernon Housing Commission to a sub-committee to review construction
plans and contract specifications for the next City-owned property renovation related to the City
Housing Remodel Project Recommendation:
A. Find that the approval of the proposed action is exempt from California Environmental Quality
Act (“CEQA”) review, because such action constitutes an administrative activity and it will not result in a direct or indirect physical changes to the environment, and therefore does not
constitute a “project” as defined by CEQA Guidelines section 15378; and
B. Appoint no more than three members of the Vernon Housing Commission to a sub-committee
that will review construction plans and contract specifications with staff for the next City-owned property renovation related to the City Housing Remodel Project.
DISCUSSION AND POSSIBLE DIRECTIVES TO STAFF
5. Update on Exide Battery Recycling Facility Cleanup Project
DECEMBER LOTTERY AND WAIT LIST
6. In accordance with Section 3, Random Selection of Potential New Leasees, of the Vernon Housing
Commission Lease-Up Procedures for New Tenants, separate lottery drawings of all Expression of Interest Forms and Unit-to-Unit Transfer Request Forms received between 5:01 p.m. on June 8, 2016, and 5:00 p.m. on December 13, 2016, will be conducted to create a wait list for all units that become available December 15, 2016 or later.
Regular Vernon Housing Commission Meeting Agenda
December 14, 2016
Page 3 of 3
ORAL REPORTS, PRESENTATIONS & COMMENTS FROM STAFF AND COMMISSION MEMBERS
7. Quarterly Housing Report Presented by: Public Works, Water & Development Services Staff
8. Brief reports, announcements, or directives to staff from the Commissioners and Commission Officers.
9. Upcoming Meetings:
A. Special meeting: January 11, 2017 at 6:00 p.m.
B. Next regular meeting: March 8, 2017 at 6:00 p.m.
SECOND PUBLIC COMMENT - The public is encouraged to address the Vernon Housing Commission on
any matter that is within the subject matter jurisdiction of the Commission.
ADJOURNMENT
I hereby certify under penalty of perjury under the laws of the State of California, that the foregoing agenda was
posted on the bulletin board at the main entrance of the City of Vernon City Hall, located at 4305 Santa Fe
Avenue, Vernon, California, and on the City’s website, not less than 72 hours prior to the meeting set forth on
this agenda. Dated this 8th day of December, 2016.
By: ________________________________
Maria E. Ayala, CMC
Secretary
MINUTES OF THE REGULAR VERNON HOUSING COMMISSION
MEETING HELD WEDNESDAY SEPTEMBER 14, 2016, IN THE
COUNCIL CHAMBER OF THE CITY HALL LOCATED AT
4305 SANTA FE AVENUE, VERNON, CALIFORNIA
MEMBERS PRESENT: Melissa Ybarra, Steven Florman, Steven Froberg, Hector Garcia,
Kyle Cooper, and John Kriste.
MEMBERS ABSENT: Frank Gavina
The meeting was called to order by Vice Chair Ybarra at 6:00 p.m. Commissioner Garcia led the
flag salute.
CHANGES TO THE AGENDA
City Clerk Maria Ayala announced that there were no changes to the agenda.
PUBLIC COMMENT
Vice Chair Ybarra announced this was the time allotted for public comment and inquired whether
anyone in the audience wished to address the Commission. The public will also be given a chance
to comment on matters which are on the posted agenda during Commission deliberation on those
specific matters.
No public comment provided.
ELECTION
1. Election of Chairperson and Vice Chairperson to Serve until the Next Annual Election in September 2017
Recommendation:
A. Find that election of chairperson and vice chairperson does not constitute a
“project” pursuant to section 15378(b)(2) of the Guidelines to the California
Environmental Quality Act (“CEQA”), because it constitutes an administrative
activity; and even if the adoption of the proposed resolution did constitute a
project, it would be exempt from CEQA in accordance with Section 15061(b)(3), the general rule that CEQA only applies to projects that may have an effect on the
environment; and
B. Elect one of its members as Chairperson for a one year term; and
C. Elect one of its members as Vice Chairperson for a one year term.
Regular Vernon Housing Commission Meeting Minutes
September 14, 2016
Page 2 of 9
City Clerk Maria Ayala reported on the proposed and called for nominations
It was moved by Garcia and seconded by Florman to elect Melissa Ybarra as Chairperson for a
one term. Motion carried, 6-0.
Ybarra: Yes Garcia: Yes
Kriste: Yes
Froberg: Yes
Cooper: Yes Florman: Yes Gavina: Absent
It was moved by Garcia and seconded by Ybarra to elect Kyle Cooper as Vice Chairperson for a
one term. Motion carried, 6-0. Ybarra: Yes
Garcia: Yes
Kriste: Yes
Froberg: Yes Cooper: Yes
Florman: Yes
Gavina: Absent
PRESENTATION 2. Status of City Housing Improvements Presented by: Scott B. Rigg, Public Works and Water Superintendent
Public Works and Water Superintendent Scott Rigg provided an oral report.
A lengthy discussion ensued between staff and the Commission about inspections, repairs,
Commission input on the City housing improvements, and the formal procedure to make
recommendations on particular units and lease language.
MINUTES 3. Minutes of the Regular Vernon Housing Commission Meeting held March 9, 2016
4. Minutes of the Regular Vernon Housing Commission Meeting held June 8, 2016 It was moved by Garcia and seconded by Froberg to approve the Vernon Housing Commission
Minutes from March 9, 2016 and June 8, 2016. Motion carried, 6-0.
Ybarra: Yes
Regular Vernon Housing Commission Meeting Minutes
September 14, 2016
Page 3 of 9
Garcia: Yes Kriste: Yes
Froberg: Yes
Cooper: Yes
Florman: Yes Gavina: Absent NEW BUSINESS
5. Consideration of Financial Hardship Application from Tenant Recommendation:
A. Find that the request to evaluate the appeal process for an existing financial
hardship is exempt from the California Environmental Quality Act (“CEQA”), because the evaluation of such financial hardship is a continuing administrative
activity that will not result in direct or indirect physical changes in the environment,
and therefore does not constitute a "project" as defined by CEQA Guidelines
Section 15378, and that even if such were a project, it would be exempt in
accordance with CEQA Guidelines Section 15061(b)(3), the general rule that CEQA only applies to projects that may have a significant effect on the
environment; and
B. Receive and file Financial Hardship Application from Tenant; and
C. Deny the request to grant an accommodation, confirming that the Tenant is not
suffering a financial hardship, as defined in the Transitional Hardship policy
adopted by the Vernon Housing Commission.
Director of Public Works, Water and Development Services Derek Wieske reported on the proposed. Mr. Leviton noted that the application available to the public did not contain any
personal identifiable information.
Commissioner Florman inquired about the income criteria used. Staff confirmed that household
income was taken into consideration.
It was moved by Garcia and seconded by Florman to receive and file the report. Motion carried,
5-1.
Ybarra: Yes Garcia: Yes
Kriste: Yes
Froberg: No
Cooper: Yes
Florman: Yes
Regular Vernon Housing Commission Meeting Minutes
September 14, 2016
Page 4 of 9
Gavina: Absent
6. Status of Pest and Rodent Control Programs
Recommendation:
A. Receive and file a summary report on the status of the City of Vernon Rodent and
Pest Control.
Superintendent Rigg reported on the proposed.
Commissioner Garcia inquired about the planning of mosquito abatement due to the Zika virus.
Superintendent Rigg stated that no discussion with the vendor on that had transpired.
Public Comment
Carol Menke, resident, spoke about the ongoing rodent infestation and appreciates the ongoing
control programs.
A dialogue ensued between staff and the Commission about rodent issues when demolition or construction takes place. Director Wieske noted a lot of improvements were made to the program
but they were always trying to improve upon it.
A dialogue ensued between staff and the Commission about the tenant and landlord responsibilities
regarding rodent control. The Commission requested that this issue be agendized for a future meeting.
It was moved by Garcia and seconded by Froberg to receive and file the report. Motion carried,
6-0.
Ybarra: Yes
Garcia: Yes
Kriste: Yes
Froberg: Yes
Cooper: Yes Florman: Yes
Gavina: Absent
7. 2016 Tenant Satisfaction Surveys to all City-Owned Housing Units
Recommendation:
A. Find that the recommendation to administer a Tenant Satisfaction Survey is exempt
under the California Environmental Quality Act (“CEQA”) because such is not a
“project” as that term is defined in the CEQA Guidelines section 15378, and even
Regular Vernon Housing Commission Meeting Minutes
September 14, 2016
Page 5 of 9
if it were a project, it would still be exempt in accordance with Section 15061(b)(3), the general rule that CEQA only applies to projects that may have a significant
effect on the environment; and
B. Provide staff with any input regarding the 2016 Tenant Satisfaction Survey; and C. Approve the attached 2016 Tenant Satisfaction Survey for tenants in City-Owned
Housing with recommendations provided by the Commission.
Superintendent Scott Rigg reported on the proposed. It was moved by Garcia and seconded by Froberg to approve 2016 Tenant Satisfaction Survey.
Motion carried, 6-0.
Ybarra: Yes Garcia: Yes Kriste: Yes
Froberg: Yes
Cooper: Yes
Florman: Yes Gavina: Absent
DISCUSSION AND POSSIBLE DIRECTIVES TO STAFF
8. Consideration of Procedures Regarding Temporary Relocation of Leases and Authorized Occupants and Procedures Regarding Unit-to-Unit Transfers Recommendation:
A. Find that consideration of the Procedures Regarding Temporary Relocation of Leasees and Authorized Occupants and the Unit-to-Unit Transfer policies are
exempt from California Environmental Quality Act (“CEQA”) review, because the
activity, which is purely administrative in nature, does not constitute a “project” as
that term is defined under CEQA Guidelines Section 15378, and even if it were a
project, it would be categorically exempt from CEQA review in accordance with CEQA Guidelines Section 15061(b)(3), the general rule that CEQA only applies to
projects that may have a significant effect on the environment; and
B. Direct staff to modify the Procedures Regarding Temporary Relocation of Leases
and Authorized Occupants and Procedures Regarding Unit-to-Unit Transfers. Special Counsel for the Vernon Housing Commission Stuart Leviton reported on the proposed.
Public Comment
Regular Vernon Housing Commission Meeting Minutes
September 14, 2016
Page 6 of 9
Ms. Menke requested that the transfer fee be retroactively refunded. Mr. Leviton explained that there would be a differentiation between city initiated relocation and
tenant initiated relocation. Staff went on to explain that a retroactive refund of fees would not be
part of the procedures.
A dialogue ensued between staff and the commission about the costs associated with tenant transfers. The dialogue transitioned to defining a city initiated and tenant initiated relocation.
Chair Ybarra recused herself based on her unit being remodeled, and left the meeting for this item.
It was moved by Garcia and seconded by Florman to table the discussion and address this item at a subsequent meeting.
After staff and public input on the unit-to-unit transfer fee Director Wieske stated that staff would
come back with a more refined recommendation. A lengthy dialogue ensued between staff and the Commission to further clarified the details of the
potential procedure changes, security deposits, rental rate changes due to relocation, and transfer
fee structure.
Ms. Menke inquired about the transfer fee being associated with the security deposit. Mr. Leviton
clarified that the transfer fee was separate due to the fact it went into covering the cost of tenant
relocation.
A dialogue ensued between staff and the Commission about priority of transfers.
Garcia amended his motion to adopt staff’s recommendations, adopt the procedure modifications
and direct staff to evaluate the unit-to-unit transfer fee and seconded by Florman. Motion carried,
5-0.
Ybarra: Recused
Garcia: Yes
Kriste: Yes
Froberg: Yes
Cooper: Yes Florman: Yes
Gavina: Absent
9. Consideration of Status of the City-Owned Housing Units in Huntington Park
Recommendation:
A. Find that the actions recommended in this staff report do not constitute a “project”
pursuant to section 15378(b)(2) of the Guidelines to the California Environmental
Quality Act (“CEQA”), because such recommendations constitute an
Regular Vernon Housing Commission Meeting Minutes
September 14, 2016
Page 7 of 9
administrative activity; and even if the adoption of the proposed items did constitute a project, it would be exempt from CEQA in accordance with Section 15061(b)(3),
the general rule that CEQA only applies to projects that may have an effect on the
environment; and
B. Make a recommendation to the City Council to sell the two remaining City-owned housing units at 6010 Oak Street and 2915 E. 60th Place in the City of Huntington
Park at fair market value.
Chair Ybarra rejoined the meeting. Director Wieske reported on the proposed.
A dialogue ensued between staff and the Commission about tax burden due to the sale, use of the
funds generated by the sale, and reasons the remaining stock was left vacant. It was moved by Froberg and seconded by Garcia to make a recommendation to the City Council
to sell the two remaining City-owned housing units with the provision that the funds generated
from the sale be allocated for the use in the Vernon Housing stock. Motion carried, 5-1.
Ybarra: Yes
Garcia: Yes
Kriste: Yes
Froberg: Yes
Cooper: Yes Florman: No
Gavina: Absent
10. City-Owned Housing Compliance with the Federal Americans with Disabilities Act
(ADA) and Related Laws Recommendation:
A. Receive and file a summary report on the status of all City-owned housing units
regarding compliance with the Federal Americans with Disabilities Act. Mr. Leviton reported on the proposed.
Public Comment
Ms. Menke explained the needs for accessibility changes in her unit.
A lengthy dialogue ensued between staff and the Commission about special accommodations,
aging population, and cost of accommodations.
Regular Vernon Housing Commission Meeting Minutes
September 14, 2016
Page 8 of 9
The Commission directed staff to further address the issue of ADA modification to the Vernon Housing stock.
It was moved by Cooper and seconded by Garcia to receive and file the report. Motion carried, 6-
0. Ybarra: Yes
Garcia: Yes
Kriste: Yes
Froberg: Yes Cooper: Yes Florman: Yes
Gavina: Absent
ORAL REPORTS & COMMENTS FROM STAFF AND COMMISSION MEMBERS
11. Quarterly Housing Report to be presented by Public Works, Water & Development
Services Staff.
Director Wieske provided a PowerPoint presentation.
12. Brief reports, announcements, or directives to staff from the Commissioners and
Commission Officers.
Director Wieske briefly reported on an upcoming housing summit and an upcoming DTSC workshop.
13. Upcoming Meetings:
A. Next regular meeting: December 14, 2016 at 6:00 p.m.
Chair Ybarra requested a listing of the items to be agendized for the next meeting. Staff listed the
following: unit-to-unit transfer fee; procedures for specific units, costs; responsibility of pest
control; and ADA accessibility process.
SECOND PUBLIC COMMENT
No public comment provided.
With no further business, at 8:42 p.m. the meeting was adjourned.
Regular Vernon Housing Commission Meeting Minutes
September 14, 2016
Page 9 of 9
________________________ Melissa Ybarra
Vice Chair
ATTEST:
_________________________
Maria E. Ayala, CMC
Secretary
MINUTES OF THE SPECIAL VERNON HOUSING COMMISSION
MEETING HELD WEDNESDAY NOVEMBER 9, 2016, IN THE
COUNCIL CHAMBER OF THE CITY HALL LOCATED AT
4305 SANTA FE AVENUE, VERNON, CALIFORNIA
MEMBERS PRESENT: Melissa Ybarra, Steven Florman, Steven Froberg, Hector Garcia,
Kyle Cooper, and John Kriste.
MEMBERS ABSENT: Frank Gavina
The meeting was called to order by Chair Ybarra at 6:00 p.m. Commissioner Garcia led the flag
salute.
CHANGES TO THE AGENDA
City Clerk Maria Ayala announced that there were no changes to the agenda.
PUBLIC COMMENT
Chair Ybarra announced this was the time allotted for public comment and inquired whether
anyone in the audience wished to address the Commission. The public will also be given a chance
to comment on matters which are on the posted agenda during Commission deliberation on those
specific matters.
William Davis, resident, spoke against the possibility of rent increases and remodel funding.
Diana Gonzalez, resident, spoke about the City addressing other factors before they raise the rent.
PRESENTATION 1. Status of the Rehabilitation Project of the Single Family Housing Unit Located at
4323 Furlong Place
Presented by: Felix Velasco, Assistant Engineer
Assistant Engineer Felix Velasco provided a PowerPoint presentation.
Director of Public Works, Water and Development Services Derek Wieske noted that public input
was taken into consideration after the initial remodel and changes were going to be made.
A lengthy dialogue ensued between staff and the Commission regarding contract between city and
contractors, bid specifications, project timeframes, and lead remediation with the remodel project.
The dialogue transitioned to the topics of the Vernon Housing Commission making recommendations to the City Council and the possible formation of a subcommittee to explore
construction/bid process, remodel specifications, and ADA accessibility.
Special Vernon Housing Commission Meeting Minutes
November 9, 2016
Page 2 of 4
The commission came to a consensus to recommend to the City Council that they grant opportunity to the Vernon Housing Commission, to review the plans and contract specifications with staff; and
to explore the need for additional disabled accessibility features in the City's housing units, related
to the Housing Remodel Project.
NEW BUSINESS 2. Authorization to Offer All Tenants in Non-Remodeled Units an Opportunity to
Relocate to a Remodeled Unit and Establish a Relocation Priority Interest List
Recommendation:
A. Find that the actions recommended in this staff report do not constitute a “project”
pursuant to Section 15378(b)(2) of the Guidelines to the California Environmental
Quality Act (“CEQA”), because such recommendations constitute an administrative activity; and even if the adoption of the proposed items did constitute
a project, it would be exempt from CEQA in accordance with Section 15061(b)(3),
the general rule that CEQA only applies to projects that may have an effect on the
environment; and
B. Approve the establishment of a temporary/permanent Relocation Priority Interest
List to be used for the City Housing Remodel Project which would remain in effect
until all units are remodeled; and
C. Authorize staff to proceed with offering a temporary/permanent relocation opportunity to tenants in non-remodeled City-owned housing units.
Chair Ybarra recused herself from taking action on this item.
Special Counsel for the Vernon Housing Commission Stuart Leviton provided background on the proposed.
Administrative Secretary Anthony Zarate reported on the proposed.
Commissioner Florman inquired about the transfer fee. Secretary Zarate clarified that this would be a city initiated transfer and no cost would be transferred to the relocating tenant.
It was moved by Froberg and seconded by Florman to approve the establishment of a
temporary/permanent Relocation Priority Interest List and Authorize staff to proceed with offering
a temporary/permanent relocation opportunity to tenants in non-remodeled City-owned housing units. Motion carried, 5-0.
Ybarra: Recused
Garcia: Yes
Kriste: Yes
Special Vernon Housing Commission Meeting Minutes
November 9, 2016
Page 3 of 4
Froberg: Yes Cooper: Yes
Florman: Yes
Gavina: Absent
LOTTERY - PERMANENT/TEMPORARY RELOCATION PRIORITY INTEREST LIST 3. Conduct a Lottery of All Interested Subject Tenants and Establish a
Permanent/Temporary Relocation Priority Interest List (Subject to Passage of
Agenda Item No. 2)
Chair Ybarra recessed the meeting at 7:18 p.m.
The meeting reconvened at 7:20 p.m.
City Clerk Maria Ayala conducted the lottery which created a permanent/temporary relocation
priority interest list.
Ranking Order Addresses of Unit
1 4325 Furlong Place
2 4321 Furlong Place 3 4328 Furlong Place 4 4324 Furlong Place
5 3361 Fruitland Avenue
DISCUSSION AND POSSIBLE DIRECTIVES TO STAFF 4. Preliminary Discussion Regarding Potential Rent Adjustments for all City-Owned Housing Units
Recommendation: A. Find that the discussion of potential rental rate adjustments for all City-owned
housing units is exempt under the California Environmental Quality Act
(“CEQA”) because such is not a “project” as that term is defined in the CEQA
Guidelines section 15378, and even if it were a project, it would still be exempt in accordance with Section 15061(b)(3), the general rule that CEQA only applies to projects that may have a significant effect on the environment; and
B. Direct staff to develop a rent schedule with increased rates based on the Consumer
Price (all items) Index to be presented at a future Vernon Housing Commission meeting. Director Wieske reported on the proposed.
Special Vernon Housing Commission Meeting Minutes
November 9, 2016
Page 4 of 4
A dialogue ensued between staff and the Commission regarding the expenses and revenue of the
housing stock. Mr. Leviton clarified about alternative methods to base rent upon. The dialogue
transitioned to exploring different procedures or formulas to generate rental increases and
timelines for implementation. The Commission came to a consensus to direct staff to come with an agendized item to develop a
rent schedule.
ORAL REPORTS & COMMENTS FROM STAFF AND COMMISSION MEMBERS
5. Brief reports, announcements, or directives to staff from the Commissioners and
Commission Officers.
Director Wieske briefly reported on the December 1st open house for the recently remodeled unit.
6. Upcoming Meetings:
A. Next regular meeting: December 14, 2016 at 6:00 p.m. SECOND PUBLIC COMMENT
Delphia Garza, resident, spoke about a fall accidents that happened to her and her husband.
Thanked City staff for installing a ramp at their rental unit. Commissioner Garcia spoke about available funds through recently passed measures and
recommended the City to look into it.
With no further business, at 8:02 p.m. the meeting was adjourned.
________________________ Melissa Ybarra
Vice Chair
ATTEST:
_________________________
Maria E. Ayala, CMC
Secretary
RECF:IVED
DEc 0 I2016
ffiYCLERKSOTRCE STAFF REPORT
PUBLIC WORKS, WATER AND DEVELOPMENT SERVICES
DEPARTMENT
RECEIVED
DEC 08 206
CITY ADMINISTRATION
t* O.t-w
DATE:
TO:
FROM:
RE:
December 14,2016
Honorable Members of the Vernon Housing Commission
Derek Wieske, Director of Public Works, Water & Development Services
Originator: Anthony Zarate, Administrative Secretary[fr
Results ofthe October 2016 Tenant Satisfaction Survey
Recommendations
A. Find that the receipt ofthe results ofthe October 2016 Tenant Satisfaction Survey is exempt
under the Califomia Environmental Quality Act ("CEQA') because such is not a "project"
as that term is defined in the CEQA Guidelines section 15378, and even if it were a project,
it would still be exempt in accordance with Section 15061(bX3), the general rule that
CEQA only applies to projects that may have a significant effect on the environment; and
B. Receive and file the results ofthe October 2016 Tenant Satisfaction Survey; and
C. Provide staff with feedback to increase tenant participation in future years.
Backsround
On June 1,2013, the Vemon Housing Commission entered into a Services Agreement with Solari
Enterprises, Inc. (Solari), for third party residential property management services. The agreement
was awarded pursuant to the City's competitive selection process. In an effort to gauge Solari's
quality of service to all City-owned housing and its tenants, City staff conducted its first ever
Tenant Satisfaction Survey ("Suwey") in March 2014. The results of the Survey were summarized
in a comprehensive staff report to the Commission detailing, among other related matters, Solari's
performance under its one-year contract with the City. Based on the assessment of Solari's
performance and consideration ofother related factors, Solari's contract was not renewed and City
staff resumed the day-to-day residential property management duties associated with the City's
housing stock, effective June 1,2014.
City staff conducted a second Survey in March 2015, attached herewith for reference, using the
same survey form used in 2014 for ease of comparison. At the time, City staffhad been overseeing
Page I of2
the housing stock for about ten months, with all administrative duties and general oversight
centralized within the Finance Departrnent, and a part-time Public Housing Property Coordinator.
Shortly after the March 2015 Survey, the Public Housing Property Coordinator resigned and the
position remains vacated to date. City Housing was shifted to the Public Works, Water &
Development Services Departnent ("Public Works"). Public Works staffhas since worked closely
with City Administration to continue an on-going and open communication between the City and
its tenants. Presently, Public Works continues to be the central point for the oversight ofthe City's
housing stock.
In October, the 2016 Surveys were mailed to all tenants in City-owned units to assist staff and the
Commission in evaluating the effectiveness ofthe latest changes and modifications to the City's
housing administration. Staff made several attempts to increase tenant participation including
followlup phone calls, contacting tenants with incomplete surveys, extending the deadline and
reminding City Council members to encourage their neighbors to submit their surveys if they had
not yet done so. Staff is also open to any suggestions or feedback from the Commission to improve
tenant input in future years.
The October 2016 Survey results are submitted herewith and are summarized on the suwey form
itself. City staffreceived a total of nine completed surveys from 22 active tenants, roughly a 4l%
participation rate and a lower participation than in 2015. All comments received are also included.
In order to provide an easier and more visual summary of the October 2016 Survey results, staff
consolidated the results within one Survey and included an average rating for each category, which
is depicted onto the attached graph. As previously stated, nine completed suryeys were received
in 2016, five less than in 2015. The results ofthe October 2016 Suwey indicate tenant satisfaction
levels are generally good throughout and very good for maintenance services. Staff expects
satisfaction levels will only continue to improve as a result ofthe ongoing housing improvements,
the City's Housing Remodel Project and the organizational changes that have recently been
implemented.
Fiscal Impact
There is no known or anticipated fiscal impact associated with receiving and filing the results of
the October 2016 Tenant Satisfaction Survey.
Attachments
I . Results of October 20 I 6 Tenant Satisfaction Survey
2. Results of March 2015 Tenant Satisfaction Survey
Page 2 of 2
Results of October 2016 Tenant Satisfaction Survey
For each question, please select the number that most closely corresponds to your answer in the box to the right.
Unacceptable Need to Improve Satisfactory Above Standard Outstanding
I 2 l -l 5
L Leasing Experience (includes Lease Reneuals):
t2
Ease of leasing process
Ijasing ageo/City staff was knowledgeable and helpful
Follow up and continuing conDct with the leasiog agent/City staff
Overall quality of leasing experience
2+l
l+l
Comment #1:
Comment #2:
Very satisfactory
The biggest improvenpnt of the effectiveness of City Staffs current management of all
housing related duties has been the prompt rcsponse to problems that arise for repair or
replacernents that need mending. We did not have to wait one to two weeks before approval
from the City for work to be done. Thank you. Hilario Gonzales
kas€-Up process was compleied in a tirnely rnanner
N/A or
Blank
2+l
l+l
2 +l
Comment #3:
IL Appearance and Condition ofthe Prooertv:
Comment #l:
We are the only house on Fruitland Avenue that does not have a sprinkler system. We cannot
water grass due to our ages Delphie 87 Mike 91. Delphie is limited to a walker- Mike to a
wheelchair. But we still have a highed person to take care ofour lawns, twice a month. Mike
Garza lr.
Parking area needs to have a regular street sweeping. Mailbox is hard to reach mail and mail
gets stuck. Exterior lighting too dark on our street when neighbors don't tum on their porch
light. Interior Lighting- there is none in the living room. Palm trees need to be trimrned too
high/tall for residents to trim.
I 't 3 -l 5 N/A or
Blank
Exterior cleanliness of building 0 I 0 +l 1 I
Exterior Pes/Rodent Control 0 0 +l 5 I I
Interior Pes/Rodent Control 0 0 +l 0 5 2 2
Landscaping (5Oh Street Apanments Only)o I 2 0 0 6 +l
Rain Cutters 0 I .r I 2+l
Cleanliness of common areas 0 0 {I 2 2+l
Cleanliness of parking areas I 0 0 .l 1 -3 il
Exterior/Unit signage 0 I 0 I 5 +l
Mailboxes or mail area 0 l ')0 I l+l
Exterior lighting I I I 2+l
Interior fixed lighting I I I 1 ,1 l+l
Page 2 of 6
III. Propertv Features:
I 2 _l I 5 N/A or
Blank
Tenant parking 0 0 I _l 3 +l
Visitor pa*ing 0 .3 I I I 3 +l
H€ting & Air Conditioning 0 I 2 1 2+l
Comment #1: Too many cars for residents no room tbr visitors.
IV. Housine Coordinator/Citv Staff:
I .l .l 5 N/A or
Blank
Ease of contacting Housing Coodinaior/City Staff 0 0 -1 2+l
Follow-up after problems are reponed 0 0 I +l 2
Tirnely and satisfactory resolution of problems 0 I I 3 +l
Knowledg€y'Comp€tence of Housing Coordinator/City
Staff
0 0 2 +l 3 2
Willingness of Housing Coordinator/City Staff to respond
to needs and keep tenants happy
0 I I 2+l -1
Clarity of communication by Housing Coordioator/City
Staff
0 I I l+l
Counesy arld respeci with which you are treared 0 0 I .l+ |
Quality of service you receive 0 0 3 +l 2
lmplementation ofthe Housing Commission's policies and
procedures
0 0 l+l I l +
Page 3 of 6
Tirn€liness of rent invoices 0 0 1 I +l l l
Accuracy of rent invoices 0 0 2+l 3
Overall tenant momle 0 I 2+l I l
Y. Nlaintenance Service:
I l -t 5 N/A
or
Blank
Ease in submitting maintenance rcquests 0 0 2+l l ,|
Communication with maintenaoce staff 0 0 2 2+l .1 2
Maintenance request was responded to in a timely manner 0 0 1 2+l l 2
Timely and satisfactory completion oI maintenance requests 0 0 2 2+l l
Maintenance staff left work atea clean 0 0 2 2 3 +l 2
Comment #l: Very Satisfactory
Would you recommend this propeny to others? Yes 4 +l No Q
Please explain why or why not:
Comment#l: I love living here its peaceful and quiet
Based on the quality of your propelty, and the level of service you have received, if your lease were expiring today'
would you renew your lease? Yes 4 +l Noo
Please provide any ideas or suggesdons that would enhance your tenancy at the property:
Comment #l: Because this is my home. I have lived here for'10 years'
Page 4 of 6
G
Itllltt
Please provide any additional comments relating to your experience as a tenant, including interactions with City staff,
neighbors, etc.:
Page 5 of 6
TENANT SATISFACTION SURVEY
4.5
4
3.5
3
2.5
2
1.5
1
0.5
0
Leasing Experience Appearance and
(includes Lease Condition of the
Renewals) Property
Property Features Housing Mainteance Service Overall Performance
Coordinator/City
Staff
Page 5 of 5
Results of March 2015 Tenant Satisfaction Survey
Total Number of Completed Surveys Received: 13+1
For each question, please select the number that most closely corresponds to your answer in the box to the
right.
Unacceptable Need to Improve Satisfactorv Above Standard Outstanding
I l -l 5
I. Leasins Experience (includes Lease Renewals):
N/A or
No
Response
200
llrl
6+lEase ofleasing process
J02+l 6l-easing agent was knowledgeable and helpful
4004 l+l 4Follow up and continuing contact with the leasing ageflt
-
L€ase-up piocess was complercd in a tirrtly manner 0 0 3 25+1 3
Overall quality of leasing experience 2 2+l 7
Please provide additional c.omments about your leasing experience:
Comment #1: I don't believe this experience would apply in the traditional manner as there is a lottery
process and rhe leasing agenr is acrually located within city Hall (city Clerk's office?)
Comment #2: I only leased the ftrst year. I have been here almost 2 years and my lease has not been
renewed. How can I go about renewing my lease.
Comment #3: EVERYTHING WAS GOOD. THE L-EASE CONTRACT WAS VERY CLEAR'
200
Page I of I
lllll
Comment {14: ALL MY LEASING WAS THROUGH THE CITY
Comment #+l: When we signed our lease it was with Solari. Overall it was a satisfactory experience as she
failed to provided us all necessary information about how we needed to pay taxes for propeny
and then we would get reimbursed. It is fine that we must do that it was just that we were not
told.
II. Aopearance and Condition of the Prooertv:
I l l 5 N/A or
No
Response
Exterior cleanliness of building 1 I 1 1 7+l 2
I-andscaping +l 4 I I 5 2
Cleanliness of*indows 2 I 2 l+1 5 2
Mdntenance of common areas 0 I I +l 7 4
Clernliness of common areas 0 I 2 +1 6 4
Cleanliness of parking areas 0 2 I l+l 5 4
Unit signage 0 0 2 1+l -1 7
Exterior signage 0 0 I 2+l 4 6
Mailboxes or mail area 0 0 I l+l 7 4
Building directory 0 0 0 l+l 2 10
Exterior lighting 0 0 2 +l 7 4
Page 2 of 8
lltlll _l
Interior lighting ls
I
I
0 +l
L
Please pmvide additional comments about the Appearance and Condition of the Property:
Comment #1: Exterior of house and windows are in close proximity to roadway and accumulate heavy
deposits of diesel soot. They require cleaning at least bi-annually. Blinds accumulale heavy
deposits of soot as well and may not be the best choice for window coverings- Gopher
damage to lawn is a constant problem.
Comment lO: There is a tree near my parking spot closest to the building that throws lots of seeds that stain
the paint of the car. Can that tree be removed to avoid this from happening. I can't use that
parking spot because of it.
Comment #3: EVERYTHING WAS VERY CLEAN.
Conment #4: WE DO ALL THE UPKEEP + MAINTENANCE OF YARDS!
Comment #+l: Our property in panicular does need sorne work such as parts of the exterior stucco are falling
off. Our main concem in regards to our property is definitely the landscape we were told that
the unit had be€n left vacant for some tirne and the grass was dead when we moved in. The
backyard becomes mud anytirne it rains and we find this difficult as we need to access the
rear yard to feed our dogs.
III. Propertv Features:
23I -l 5 N/A or
No
Rcsponse
23+l 62Pmpeny design 00
002r-3+lPropeny location
i Tenant pa*ing
I
I
visitor pa*ing 22+l 53
1+l 7
7l2 2+lHeating & Air Conditioning
Page 3 of 8
l
3
20
Please provide additional comments about the Property Features:
Comment #l: the rent keeps increasing. Yet its location in an industrial area, with all the noise from the big
rig trucks, the hazardous chemicals going in and out of the city, the trains blowing their horns
at all hours of the day and night, and with so many power lines on the streets, the rent should
be much lower than what it is.
Commenl #2:Heating and air conditioning are not equally distributed throughout house making it
impossible to set and leave alone at night. Temperature must constantly be monitored and
adjusted. Some rooms are sweltering while others are freezing cold. It appears as though
poorly thought out ducting is the culprit.
THE HOUSE DESIGN IS BEAUTIFUL. THE LOCATION IS GOOD.
My residence is one of the few properties that were remodeled on Fu ong Pl. I do not have
problems that other residences have that were not remodeled. Only big problems I had were
the air conditioning unit and microwave oven.
One tenant parks three vehicles on the street leaving no visiior parking.
IV. Housins Coordinator/Citv Staff:
Comment #3:
Comment #4:
Comment #5:
I 2 1
No
Respons€
Ease of contacting Housing Coo.dinator/City Staff 0 2 5+l
Follow-up atier problems are reponed 02 l+l 8
Tirnely and satisfactory resolution of problems 8201+l
Knowledge of Housing Coordinator/City Staff 0 2+l 8
willingness of Housing Coordinaror/City Staff to
respond your needs
Clarity of communication by Housing Coordinator/City
Staff
2+l 8
122+l 7l
0
0 9+lCompetence of Housing Coordinator/City Staff
Page 4 of I
I
I
Counesy and respect with which you are treated
Quality of service you receive l+l 9
lmplernentation of the Housing Commission's policies
and procedures 2+l
Timeliness of rent invoices
Accuracv of rent invoices
Willingness of Housing Coordioator/City Staff to do
what they can to ke€p tenanls happy
Overall tenant morale 2+l
Please provide additional cumments about the Housing Cmrdinator/City Stafi:
Comment #1: I would differentiate "housing coordinator" from "city staf'. City Staff, (Kenny, Juan,
Steve), have consistently responded with the highest level of service and professionalism.
"Housing Coordinators", "it se€ms that we have b€en through several", se€m lost,
unresponsive, and inattentive.
Comment #2: My bathroom ceilings have mildew that needs to be fixed.
Comment#3: NONE
Comment #4: I have had problems getting things done to improve the property.
Comment #+l: We have been waiting for our backyard to be done as we were told that it would be. It has
been over a few months.
V. Maintenance Service:
No
Respons€
Page 5 of 8
0 9+l
0
0 2
J00 9+l 1
309+1
0124+l 5l
I
2Ease in submining Maintenance rcquests 0122+l 6
Communication with Maintenance stafI 0ll3+l 62
Maintenance request was responded to in a timely 0 I Z 2+l 6 zmatter
Timely ard satisfactory completion of Maintenance O Z I Z+l 6 2requests
0102+l 82Maintenance staffleft work area clean
Please pmvide additional comments r€lated to maintenancne3
Comment #1: Juan, Kenny, and Steve have been awesorne! any other contractor with the exception of the
heating/cooling maintenance guys, (who are very deligent about their work), have been
horrible and difficult to work with.
Comment #2: EVERYTHING IS GOOD. TI{EY ARE YERY FAST AND FRIENDLY.
Comment #3: We are very happy to have the City workers back!
Comment #4: I have asked that I need a handle on the back door because I have problems getting in the
door - steps are hard to do I have health issues - It's very, very imperative that I get this done
soon.
Comment #+l: When we moved in, short after our water heater was leaking and it was taken care of rather
quickly. Have not had any issues since with the water heater-
Would you recommend this properq to others? Yes-! 3t L- No--:0-
Please explain why or why not:
Comment #1: It's a well maintained property located in an industrial area.
Comment #l: lrw rent / interior arnenities and fencd yafi I 2-cu garage. ample parking
Comment #3: I rcally enjoy living here and I have really nice neighbors. I like that the property is secluded
and private.
Comment #4: YES BECAUSE TIIE HOUSE IS IN C,OOD CONDffiONS
Comment #5: Very Neighborly, small town feel, do not fear crime.
Comment {16: I love living in the City of Vemon.
Page 6 of 8
Comment #+l: Overall, we are happy living in our unit and have had nothing but positive experiences. In
terms of Vernon personnel all has been pleasant. Our neighbors are very friendly and
respectful.
Based on the qnqlity of your prcpcrty, and the level of service you have received, if yorr lease were
expiring today, would you rrnew yorr hase? Yes_!!s !_ No__..1Q_
Please explain why or why not:
Comment #1: Yes I would renew the lease because of the above average level of service.
Comment ffl: We plan to be herc a finite amount of tinre. This is the best, most convenient propeny for the
money
Comment #3: I would like to renew my lease.
Comment #4: YES, I WOULD RENEW MY LEASE BECAUSE MY FAMILY IS VERY HAPPY
LIVING HERE.
Comment #5: Feels like Honre
Comment 16: Great community and value for our dollar.
Comment f7: CONVENIENT LOCATION FOR ME AND EVERYTI{ING HAS BEEN GREAT FROM
THE CITY EMPLOYEES TO TI{E NEIGHBORS.
Comment #t: BECAUSE ITS MY HOME GOING ON 38 YEARS
Please pmvide any ideas or suggestions that would enhanc! your tenancy at the prop€rty:
Comment #l: I would prefer working with city workers as opposed to contracted personnel. This is a
unique city as with most all other aspects and contracted property rnanagement companies are
a poor fit.
Comment#2: NONE
Comment #3: Free shuttle to Comrnerce, Metro Station, DTLA
Pleose provide any additional comments relating to your experience as a tenan( including interactions
with City staff, neighbors, etc.3
Comment #1: All the city staff is very nice and helpful.
Comment #2: MY ONLY CONCERN IS THAT SOMETMES IN THE NIGHTS THERE ARE L,OI.JD
NOISES FROM THE INDUSTRIAL COMPANIES THAT SURROUND THE HOUSE.
Comment #3: Like city staff better than Solari.
Page 7 of E
Comment {14: Always had good interactions with city staff and maintenance crews. Also have very good
relations with neighbors on the block.
Comment #5: ALL IS GOOD AND I BELIEVE EVEN BETTER NOW THAT TI{E CITY IS
MANAGING THIS BUILDING. FEEL FREEE TO CONTACT ME ANY TIME
Comment #6: t ove my neighbon - we keep an eye on each other.
*10+1 of the surveys received included a name and contact information.
The following infbrrnation is optional.
Name:
Unit Number:
Email Address:
Phone Number:
Page 8 of 8
REGElvED
DEc 0 8 2016
cfictffiKs0tFlcE
IREEEIVED
oEc 08 20t
rlrlY A'lru I lI tsTRATf 0 N
W,r>t-tuSTAFF REPORT
PUBLIC WORKS, WATER & DEVELOPMENT SERVICES
DEPARTMENT
DATE:
TO:
FROM:
December 14,2016
Honorable Members of the Vernon Housing Commission
RE:
'a^)Derek Wieskei Director of Pubtic Works, Water and Development Services
Department
Originator: Felix Velasco, Assistant Engine "r{//
Appoint members of the Vernon Housing Commission to a sub-committee to
review construction plans and contract specilications for the next City-owned
property renovation related to the Cify Housing Remodel Project
Recommendation
A. Find that the approval of the proposed action is exempt from Califomia Environmental
Quality Act C'CEQA) review, because such action constitutes an administrative activity
and it will not result in a direct or indirect physical changes to the environment, and
therefore does not constitute a "project" as defined by CEQA Guidelines section 15378.;
and
B. Appoint no more than three members of the Vemon Housing Commission to a sub-
committee that will review construction plans and contract specifications with staff for
the next City-owned property renovation related to the City Housing Remodel Project.
Backsround
At the November 9,2016 meeting, the Housing Commission was presented with a summary of
the recently remodeled City-owned single family unit located at 4323 Furlong Place. At the
meeting, members of the public and some Commissioners expressed concems regarding
construction activities of the recent housing remodel. Their concems included parking, work
hours, dust, and noise. As a result, the Housing Commission discussed the formation of a sub-
committee to work with staff to review the construction documents for the next phase of the
Housing Remodel Project, which will likely be 4325 Furlong Place.
Since that time, the City hosted an Open House on December l't at 4323 Furlong Place where the
general public had an opportunity to provide feedback on the construction activities and on the
remodel standards. The City received a total of ten completed construction satisfaction surveys
Page 1 of2
and, out of those, only three residents reported that they experienced either a parking or noise
problem, The City received an overall good rating from the residents that submitted the surveys.
At its December 6e meeting, the City Council approved the recommendation from the Vemon
Housing Commission to delay the next phase of the Housing Remodel Project and allow the
Housing Commission an oppornrnity to review construction plans and contract specifications.
Upon appointment of Housing Commission members to a sub-committee, staff will work with
the sub-committee to determine the best suited option(s) for the next house remodel.
Subsequently, the sub-committee will report back to the Housing Commission with potential
recommendations for the City Council.
Fiscal Imoact
There is no major fiscal impact associated with the appointment of commission members to a
sub-committee and the expansion of the construction document review process.
Attachments
None
Page 2 of 2
RECEIVED
DEC 0 8 2016
CITYCIIRKSOfTICE
REGEIVED
DEC 08 mfi
CITY ADMINISTRATIt]N
Svsn<,STAFF REPORT
PUBLIC WORKS, WATER & DEVELOPMENT SERVICES
DEPARTMENT
DATE:
TO:
FROM:
December 14,2016
Honorable Members of the Vernon Housing Commission
.gv)
Derek Wieske! Director of Public Works, Water and Development Services
RE:
Department
Origrnator: Joanna Hurtado-Torres, Engineering Aide
Update on Exide Battery Recycling Facility Cleanup Project
Derek Wieske will provide an update regarding the DeparEnent of Toxic Substances Control's
(DTSC) Draft Remedial Action Plan (RAP) and Draft Environmental Impact Report (EIR) for
the Exide Battery Recycling Facility.
Backsround
In December of 2016, the Department of Toxic Substances Contol (DTSC) will be releasing the
Draft Remedial Action Plan (RAP) for the Exide Bauery Recycling Facility. The RAP is the
cleanup plan for the residential areas in the Preliminary Investigation Area (PIA), including those
in the City of Vemon. The Draft Environmental Impact Repo( (EIR) will be released at the same
time. The purpose ofthe Draft EIR is to inform decision-makers and the public ofthe potential
environmental impacts that could result from the implementation of the Draft RAP' In an effort
to maximize opportunities for the public to comment on the Draft RAP and Draft EIR, DTSC
will have an informational session during City of Vemon's regularly scheduled City Council
meeting on Tuesday, January 10, 2017.
Notice of the informational session will be advertised via individually mailed flyers to all Vernon
residents-including tenants residing in non-City-owned housing-as well as through DTSC's
public hearing outreach process. The presentation format includes:
o a brief presentation regarding the Draft RAP and Draft EIR (10-15 min.),
o information on where and how residents/stakeholders can secure and/or access copies of
the documents,o an oppornrnity for community members to submit written comments to DTSC, and/or
address Council on the subject - DTSC will listen to verbal comments presented to the
Page 1 of2
Council and may take notes but the comments will not be recorded and will not be treated
as formal comment entries - only written comments will be treated as formal comment
entries, and. logistical information regarding public hearing dates and times where the public can
attend to have their verbal comments documented.
While written comments can be accepted at informational sessions for the record, due to
regulations associated with the Califomia Environmental Quality Act (CEQA), verbal comments
regarding the Draft RAP and Draft EIR will only be documented for the record in the presence of
the court reporter during the public hearings.
Fiscal Imoact
There is no fiscal impact associated with receiving and filing this report.
Attrchments
None
Page 2 of 2