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Ordinance No. 1233ORDINANCE NO. 1233 AN ORDINANCE OF THE CITY COUNCIL OF THE CITY OF VERNON GRANTING TO H.P. AUTOMOTIVE & TOW, INC., A FRANCHISE TOWING SERVICES AGREEMENT WHEREAS, the City of Vernon (the "City") is a municipal corporation and a chartered city of the State of California organized and existing under its Charter and the Constitution of the State of California; and WHEREAS, on October 2, 2012, the City Council of the City of Vernon adopted Ordinance No. 1198 adding Chapter 4B of the Vernon Municipal Code to establish a non-consensual franchise towing fee; and WHEREAS, on or about March 2015, the Police Chief issued a Request for Proposals for the City's Franchise Tow Fee Program; and WHEREAS, the City Council of the City of Vernon desires to grant a Franchise Towing Services Agreement to H.P. Automotive & Tow, Inc.; and WHEREAS, the City Council of the City of Vernon is authorized by City Charter Section 8.9 to grant a franchise in the City of Vernon to any person, firm, corporation, or other entity and to set terms, conditions, restrictions and limitations by ordinance. THE CITY COUNCIL OF THE CITY OF VERNON HEREBY ORDAINS: SECTION 1: The City Council of the City of Vernon hereby finds and determines that the above recitals are true and correct. SECTION 2: GRANT OF FRANCHISE. A non-exclusive franchise shall be, and the same is hereby granted by the City Council of the City of Vernon to H.P. Automotive & Tow, Inc., its lawful successors or assigns to provide official non- consensual police towing services to the Vernon Police Department. Said franchise is further described and depicted in the Franchise Towing Services Agreement, in substantially the same form as attached hereto as Exhibit A and incorporated herein by reference. SECTION 3: FRANCHISE TERM. The franchise shall endure in full force and effect for three (3) years, subject to the terms and conditions of the Franchise Towing Services Agreement. SECTION 4: FRANCHISE FEE. The grantee of the franchise, during the life thereof, will pay to the City five percent (5%) of the gross annual receipts of the grantee arising from the use, operation or possession of the franchise. SECTION 5: VERIFIED STATEMENT OF GROSS RECEIPTS. The grantee shall file with the City Clerk of the City, within three (3) months after the expiration of the calendar year, or fractional calendar year, following the date of the granting of this franchise, and within three (3) months after the expiration of each calendar year thereafter, a verified statement showing in detail the total gross receipts for the grantee derived during the preceding calendar year, or such fractional calendar year, from the provision of official police towing services within the limits of the City. The grantee shall pay to the City within fifteen (15) days after the time for filing said statement, in lawful money of the United States, the aforesaid percentage of its gross receipt for the calendar year, or fractional calendar year, covered by said statement. Any neglect, omission or refusal by grantee to file said verified statement, or to pay said percentage at the times or in the manner hereinbefore provided, shall constitute grounds for the declaration of forfeiture - 2 - of this franchise and of all rights of grantee hereunder. However, grantee has the ability to cure under Section 12. Further, the City is responsible for insuring that grantee has the appropriate financial institution information for electronic transfer of the franchise fee in a timely manner. Any delays caused by incorrect financial institution information shall not constitute grounds for the declaration of a forfeiture of this franchise. SECTION 6: WRITTEN ACCEPTANCE REQUIRED. The franchise granted hereby shall not become effective until written acceptance thereof shall have been filed by grantee with the City Clerk. SECTION 7: ABANDONMENT OF PRIOR FRANCHISES. The franchise granted by this Ordinance is in lieu of all other franchises, rights or privileges owned by the grantee, or by any successor of the grantee to any rights under the franchise, for providing official police towing services throughout the limits of the City of Vernon as such limits exist at the time of the granting of the franchise or as they may thereafter, except any franchise derived under Section 19 of Article IX of the Constitution as that section existed prior to the amendment thereof adopted October 10, 1911. The acceptance of the franchise granted by this Ordinance shall operate as an abandonment of all such franchises, rights, and privileges within the limits of City as such limits at any time exist, in lieu of which the franchise is granted by this Ordinance. SECTION 8: EMINENT DOMAIN. The granting of the franchise shall not in any way impair or affect the right of the City to acquire the property of the grantee by purchase or condemnation, and nothing contained in this franchise - 3 - shall be construed to contract away, modify or abridge either for a term or in perpetuity the City's right of eminent domain. SECTION 9: VALUE OF FRANCHISE. By acceptance of the franchise, the grantee, for itself, its successors and assigns, agrees that in any proceeding of any character before any court, commission, administrative body, board of arbitration or other public authority, no greater value shall be placed upon the franchise in excess of the cost to the grantee of the necessary publication and any other sum paid by grantee to the City therefor at the time of acquisition. SECTION 10: NONCOMPLIANCE. If the grantee of the franchise granted by this Ordinance fails, neglects, or refuses to comply with any of the provisions or conditions prescribed in this ordinance or the Franchise Act of 1937, and does not within ten (10) days after written demand for compliance begin the work of compliance, and after such beginning does not prosecute the work with due diligence to completion, the City, by its City Council, may declare the franchise forfeited. The City may sue in its own name for the forfeiture of the franchise granted pursuant to this Ordinance, in the event of noncompliance with any of the conditions thereof by the grantee, its successors, or assigns. SECTION 11: CONFORMITY TO RULES AND STATUTORY REQUIREMENTS. The grantee of the franchise granted by this Ordinance shall comply with all of the ordinances and rules adopted by the City Council of the City of Vernon in the exercise of its police powers and not in conflict with the paramount authority of the State. All work undertaken or performed pursuant to the provisions of the franchise shall be of the standard required by law, and by any other body or - 4 - governmental authority having jurisdiction in the premises. Where not in conflict with State law, or other governmental authority having jurisdiction in the premises, tow services shall be performed in accordance with the rules and regulations and ordinances of the City. SECTION 12: INDEMNIFICATION. The grantee shall indemnify and hold harmless the City, its officers, agents and employees, from all liability for damages proximately resulting from any operations under this franchise. SECTION 13: ASSIGNMENT. Grantee shall not assign or transfer any interest in the franchise without the express prior written consent and approval of City Council. Any unauthorized assignment or transfer of Franchisee's rights or obligations under this Agreement shall be null and void and shall constitute a material breach by Franchisee of this Agreement. SECTION 14: PERFORMANCE BOND. (a) At the option of the City, grantee shall either (a) reduce or eliminate any deductibles or self-insured retentions with respect to the City, its elected officials, officers, employees, agents, representatives, attorneys, and volunteers; or (b) file with the City Clerk a corporate surety bond running to City and guaranteeing payment of losses and related investigations, claim administration and defense expenses. The bond shall be conditioned that grantee shall well and truly observe, fulfill and perform each term and condition of the franchise, and that in case of any breach of condition of the bond the amount of the penal sum therein shall be recoverable. If City elects option (b) above, Grantee shall file such bond within five (5) days after the adoption of this ordinance. (b) Grantee shall maintain the bond in full force and - 5 - effect throughout the term of this franchise, at grantee's sole expense. The bond shall be issued by an admitted surety insurer and comply with the requirements of the Bond and Undertaking Law, codified in Code of Civil Procedure Sections 995.010 et seq. This franchise shall be considered a "license or permit" within the meaning of the Bond and Undertaking Law, solely for purposes of application of such law to the bonding requirements of this section. SECTION 15: LIABILITY. The grantee of the franchise under this Ordinance shall be liable to the City for all damages proximately resulting from the failure of the grantee to well and faithfully observe and perform any provision of the franchise or any provision of the Franchise Act of 1937. SECTION 16: Repeal. Any ordinance or parts of an ordinance in conflict with this Ordinance are hereby repealed. SECTION 17: Severability. If any chapter, article, section, subsection, subdivision, paragraph, sentence, clause, phrase, or word in this Ordinance or any part thereof is for any reason held to be unconstitutional or invalid or ineffective by any court of competent jurisdiction, such decision shall not affect the validity or effectiveness of the remaining portions of this Ordinance or any part thereof. The City Council hereby declares that it would have adopted this Ordinance and each chapter, article, section, subsection, subdivision, paragraph, sentence, clause or phrase thereof, irrespective of the fact that any one or more chapters, articles, sections, subsections, subdivisions, paragraphs, sentences, clauses, phrases or words be declared unconstitutional, or invalid, or ineffective. - 6 - SECTION 18: Book of Ordinances. The City Clerk, or Deputy City Clerk, shall attest and certify to the adoption of this Ordinance and shall cause this Ordinance and the City Clerk's, or Deputy City Clerk's, certification to be entered in the Book of Ordinances of the Council of this City. The City Clerk, or Deputy City Clerk, shall cause this ordinance to be published or posted as required by law. SECTION 19: Effective Date. This Ordinance shall go into effect and be in full force and effect at 12:01 a.m. on the thirty- first (31st) day after its passage. APPROVED AND ADOPTED this 15th day of September, 2015. ATTEST: jam - KCJ ria E. ;xala City Clerk / DcNuty City Clef -0 Of Name: W. Michael McCormick Title: Mayor / Maye �e APPROVED AST -OO FORM: Brian W. Byun, DL uty City Attorney - 7 - STATE OF CALIFORNIA ) ) ss COUNTY OF LOS ANGELES ) I, Maria E. Ayala , City Clerk /- EcpuLy-ety-Clerlr of the City of Vernon, do hereby certify that the foregoing Ordinance, being Ordinance No. 1233 was duly and regularly introduced at a regular meeting of the City Council of the City of Vernon, held in the City of Vernon on Tuesday, September 1, 2015, and thereafter adopted at a meeting of said City Council held on Tuesday, September 15, 2015, by the following vote: AYES: Councilmembers: Mayor McCormick, Mayor Pro -Tem Davis, Martinez NOES: Councilmembers: Ybarra ABSTAIN: Councilmembers: None ABSENT: Councilmembers: Woodruff -Perez And thereafter was duly signed by the Mayor or Mayor Pro -Tem of the City of Vernon. Executed this 1-1't" day of September, 2015, at Vernon, California. (SEAL) r Y v+. af4 - Maria E. Ayala City Clerk / -Dep - 8 - EXHIBIT A CITY OF VERNON FRANCHISEE TOWING SERVICES AGREEMENT BY AND BETWEEN THE CITY OF VERNON AND H.P. AUTOMOTIVE & TOW, INC. Franchisee: Responsible Principal of Franchisee: Notice Information - Franchisee: Notice Information - City: Commencement Date: Termination Date: Consideration: COVER PAGE H.P. Automotive & Tow, Inc. Jimmy Sandhu, President H.P. Automotive & Tow, Inc. 7300 Roseberry Avenue Huntington Park, CA 90255 Attention: Moshe Ben Dayan, President/CEO Phone: (323) 583-1831 Facsimile: (323) 583-3322 City of Vernon 4305 Santa Fe Avenue Vernon, CA 90058 Attention: Daniel Calleros, Police Chief Telephone: (323) 583-8811 ext. 114 Facsimile: (323) 826-1481 No earlier than thirty-one (31) days after approval by City Council of City of Vernon of ordinance granting franchise to H.P. Automotive & Tow, Inc. Three (3) years from Commencement Date, inclusive Payment is made by Franchisee to City pursuant to Section 3 of this Agreement. Payment is made to Franchisee by City pursuant to Section 5 of this Agreement. Records Retention Period Three (3) years, pursuant to section 15.3 CITY OF VERNON FRANCHISEE TOWING SERVICES AGREEMENT BY AND BETWEEN THE CITY OF VERNON AND H.P. AUTOMOTIVE & TOW, INC. This Agreement is made and entered into by and between the City of Vernon ("City"), a California charter City and California municipal corporation, and H.P. Automotive & Tow, Inc. ("Franchisee"), a Police Towing Company with its principal place of business at 7300 Roseberry Avenue, Huntington Park, CA 90255 (collectively, the "Parties") to provide for towing services to the City. The Parties agree as follows: RECITALS WHEREAS, Franchisee shall provide police towing services to the City of Vernon as set forth in the Request for Proposal issued in or about March 2015, Exhibit A, and Franchisee's proposal to the City ("Proposal') dated April 15, 2015, Exhibit B, both of which are attached to and incorporated into this Agreement, by reference. WHEREAS, pursuant to Chapter 46 of the Vernon Municipal Code, Franchisee has applied for a Police Towing Franchise ("Franchise"); and WHEREAS, the City Council has determined that Franchisee has demonstrated compliance with Chapter 413 of the Vernon Municipal Code and has agreed to comply with all provisions of that Chapter; and WHEREAS, it is required that City and Franchisee enter into this Franchise Towing Services Agreement ("Agreement") for police towing services in the City of Vernon; and WHEREAS, additional conditions have been imposed upon this grant of Franchise. NOW, THEREFORE, the Parties do hereby agree as follows: Section 1. GRANT OF FRANCHISE. Subject to approval by the City Council of the City of Vernon of an ordinance granting the franchise and to the requisite thirty-one (31) days' waiting period before such ordinance becomes effective, City grants to Franchisee a Police Towing Franchise authorizing Franchisee to engage in the business of Police Towing as set forth in chapter 413 of the Vernon Municipal Code in the City of Vernon and to use the public streets and rights of way for such purpose. This grant is pursuant to the City's Request for Proposal and to Franchisee's proposal for the Franchise. Franchisee is subject to the terms and conditions specified in Chapter 8.9 of the Charter of the City of Vernon, the provisions of Chapter 413 of the Vernon Municipal Code, the terms and conditions specified in all related resolutions, the terms and conditions of this Agreement, the representations and assurances in Franchisee's application for the Franchise. Section 2. TERM OF FRANCHISE. The term of this Franchise granted to Franchisee shall be for three (3) years, effective from thirty-one (31) days after the date upon which the City Council of the City of Vernon -2- approves the ordinance granting the Franchise (the "Effective Date") to the date that is three (3) years from the Effective Date, inclusive. Section 3. FRANCHISE FEES. 3.1 During the term of the Franchise, Franchisee shall pay a franchise fee to City in an amount equal to 5% of Franchisee's gross annual receipts arising from the use, operation or possession of the Franchise, which fees shall be assessed from the date on which the ordinance granting this Franchise became effective and in accordance with Section 413.8 of the Vernon Municipal Code and any Resolution adopted by the City Council and in such other amounts as are set forth in any subsequent resolutions that may be adopted by the City Council at any time during the term of the Agreement. 3.2 The Franchisee shall file with the City Clerk of the City, within three (3) months after the expiration of the calendar year, or fractional calendar year, following the date of the granting of this franchise, and within three (3) months after the expiration of each calendar year thereafter, a verified statement showing in detail the total gross receipts for the Franchisee derived during the preceding calendar year, or such fractional calendar year, from the provision of official police towing services within the limits of the City. The Franchisee shall pay to the City within fifteen (15) days after the time for filing said statement, in lawful money of the United States, the aforesaid percentage of its gross receipt for the calendar year, or fractional calendar year, covered by said statement. Any neglect, omission or refusal by Franchisee to file said verified statement, or to pay said percentage at the times or in the manner hereinbefore provided, shall constitute grounds for the declaration of forfeiture of this Franchise and of all rights of Franchisee hereunder pursuant to the procedures set forth in Sections 11 and 12 herein. However, Franchisee has the ability to cure. Further, the City is responsible for insuring that Franchisee has the appropriate financial institution information for electronic transfer of the franchise fee in a timely manner. Any delays caused by incorrect financial institution information shall not constitute grounds for the declaration of a forfeiture of this Franchise. 3.3 Franchisee shall timely pay all required franchise fees to: City of Vernon Attention: Finance Director 4305 Santa Fe Avenue Vernon, CA 90058 Each payment shall be accompanied by a written statement, verified by the Franchisee or a duly authorized representative of the Franchise, showing in such form and detail as the Finance Director of the City of Vernon may prescribe, the calculation of the franchise fee payable by the Franchisee and such other information as the Finance Director may require as material to a determination of the amount due. 3.4 The first payment of the franchise fee will be due on November 15, 2015, and payments shall be due monthly thereafter on the 15th day of each month. 3.5 When Franchisee remits franchise fees to the City, such franchise fees shall be deemed timely paid only if delivered or postmarked on or before the due date. If fees are not timely paid, Franchisee shall be subject to suspension or termination of the Franchise pursuant to Section 14 of this Agreement and/or to any other penalties which may be -3- established and assessed by the City, including, but without limitation, late fees assessed at the rate of five percent (5%). Section 4. TOWING SERVICES. 4.1 Franchisee shall provide Police Towing services, as set forth in Exhibit A, which is the City's Request for Proposals for Official Police Tow Services, and which includes, but without limitation, strictly adhering to the eligibility requirements, operating regulations, fees schedules, standards for tow truck equipment, standard rules of operation, response time, inspection, information regarding new or terminated tow truck drivers, tow driver training, and as set forth in Exhibit B which is Franchisee's response to the City's Request for Proposals. All services by Franchisee shall comply will all provisions of federal, state and local law and regulation, including, but without limitation Chapter 4B of the Vernon Municipal Code. 4.2 Franchisee understands and agrees that, although the City is granting it a franchise as a police towing service, the City may requisition towing services from other service providers as set forth in Section 48.12 of the Vernon Municipal Code, or if Franchisee is otherwise unavailable for any reason, in the reasonable discretion of the Vernon Chief of Police and including, but without limitation, suspension or termination of the Franchisee. Section 5. RATES, CHARGES AND PAYMENT. 5.1 The rates and charges for towing and storage in connection with this Franchise shall be established by the Franchisee. The prevailing rates prescribed by the Southern Division of the California Highway Patrol, the Los Angeles Police Department, and the Los Angeles County Sheriff will be considered when establishing these rates. The rate per impound shall be $140.00 and the storage charge shall be $40.00 per day, unless or until otherwise modified by the City. A sign showing the approved rates and charges shall be conspicuously posted in the Franchisee's tow office and shall be posted in a conspicuous place in the interior of each tow truck operated by Franchisee. Franchisee shall provide vehicle owners the option of payment by MasterCard and Visa. Franchisee must provide for after-hours releases of vehicles, and may collect an after -hour release fee. As part of the award of franchise the Franchisee will be requested to establish an after-hours release fee not to exceed '/2 of the impound fee in addition to other established fees. Section 6. REPORTS. Franchisee shall file a monthly towing report with the Chief of Police along with payment of its monthly franchise fees. The report shall be submitted to: Vernon Police Department Attention: Police Chief 4305 Santa Fe Avenue Vernon, CA 90058 The report shall include the information required by Section 4B.10(H) of the Vernon Municipal Code for Franchisee and its subcontractors, certified as true and correct under penalty of perjury by a responsible owner or official of the Franchisee. BEIM Section 7. FRANCHISEE'S RECORDS. 7.1 The Franchisee shall maintain accurate and complete books and accounts of all revenues and income arising out of its operations under the Franchise and in a manner, which conforms to generally accepted accounting principles. Franchisee's books, accounts and records, arising out of or related to its operation under the Franchise, shall at all times be open to inspection, examination and audit by authorized officers, employees and agents of the City. Such records shall be kept at Franchisee's place of business shown in this Agreement for receipt of notices. 7.2 Franchisee shall require its subcontractors, if any, who perform Police Towing services in connection with the Franchise to keep and maintain books of account and other records showing all business transactions conducted by such subcontractors in connection with the Franchise. Franchisee agrees to use its best efforts to avoid duplication of reporting between Franchisee and its subcontractors. Section 8. TOW VEHICLE AND DRIVER. REPORTING. COMPLIANCE. AND IDENTIFICATION. 8.1 Franchisee shall maintain on file with the City, a complete and accurate listing of every vehicle operated by Franchisee for police towing services. Franchisee shall certify, in a form acceptable to City, that every such vehicle conforms with regional and State vehicle emission standards ("emission standards"), and shall provide documentation of compliance on written request of the City. Franchisee understands and agrees that failure to comply with emission standards may result in suspension, termination or non -renewal of a Franchise. 8.2 Every vehicle operated by Franchisee and for Police Towing services in the City shall bear the following identification: Franchisee's trade name, monogram or insignia, the Franchise vehicle number, together with Franchisee's telephone number painted on both sides of the vehicle. All lettering mentioned in this paragraph shall be not less than 2-1/4" in height and not less than 5/6" stroke. The Franchisee agrees to remove the Franchise vehicle number and all other information within 30 calendar days after the Franchise is terminated or the vehicle is sold, transferred or taken out of service. 8.3 Franchisee shall file with the Vernon Police Department, the name, address, date of birth, driver's license number, and all identification required of any tow unit driver working for Franchisee, whether as an employee or as a contractor, which information shall be filed not later than ten (10) business days following the effective date of employment or engagement. Franchisee shall also notify the Vernon Police Department within ten (10) business days of the following occurrences: the license suspension of any tow unit driver, and the end of employment, or engagement, of any tow unit driver with Franchisee. Section 9. INDEMNIFICATION OF CITY. 9.1 Franchisee shall indemnify and hold the City harmless from and against any and all loss, damages, liability, claims, suits, costs and expenses, fines, charges or penalties whatsoever, including reasonable attorney's fees, regardless of the merit or outcome of any such claim or suit, arising from or in any manner related to the services provided or business conducted under Chapter 4B of the Vernon Municipal Code or otherwise pursuant to this Agreement. -5- 9.2 Franchisee shall indemnify the City, defend with counsel approved by the City, protect and hold harmless the City, its officers, employees, agents, assigns, and any successor or successors to the City's interest from and against all claims, actual damages (including but not limited to special and consequential damages), natural resources damage, punitive damages, injuries, costs, response, remediation and removal costs, losses, demands, debts, liens, liabilities, causes of action, suits, legal or administrative proceedings, interest, fines and charges, penalties and expenses (including, but not limited to, attorneys' and expert witness fees and costs incurred in connection with defending against any of the foregoing or in enforcing this indemnity) of any kind whatsoever paid, incurred or suffered by, or asserted against, the City or its officers, employees, agents or the Franchisee arising from or attributable to any repair, remediation, cleanup or detoxification, or preparation and implementation of any removal, remedial, response, or closure or other plan (regardless of whether undertaken due to governmental action) concerning any hazardous substance or hazardous waste at any place where the Franchisee stores or dispose of solid or hazardous waste. The foregoing indemnity is intended to operate as an Agreement pursuant to the Comprehensive Environmental Response, Compensation and Liability Act, 42 United States Code Section 9607, and California Health and Safety Code Section 25364, and any successor provisions, to insure, protect, hold harmless, and indemnify the City from liability. Section 10. INSURANCE REQUIREMENTS. 10.1 Franchisee shall, at its sole cost and expense, procure and maintain in full force and effect, throughout the term of this Agreement, inclusive of any renewal term granted by City, insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the services hereunder by the Franchisee, its agents, representatives, employees or subcontractors. Franchisee shall procure and maintain insurance policies of the types and meeting the requirements set forth below, and shall provide to the City a Certificate of Insurance, or other such evidence reasonably acceptable to the City, verifying the existence of such policies: 10.2 Minimum Scope of Insurance Coveraae. Franchisee shall procure and maintain policies of insurance with minimum scopes of coverage AT LEAST as broad as the following: (a) Comprehensive General Liability Insurance. (b) Comprehensive Vehicle Liability Insurance. (c) Workers' Compensation Insurance as required by the State of California and Employer's Liability Insurance. 10.3 Minimum Limits. Vendor shall maintain insurance with minimum limits NO LESS THAN the following: (a) General Liability of Two Million Dollars ($2,000,000) for each occurrence and in the aggregate, combined single limit, against any bodily injury, death, personal injury, or property damage. In Comprehensive General Liability Insurance or other form in which a general aggregate limit is used, the general limit shall apply separately to this Agreement or the general limit shall be TWICE the required occurrence limit. (b) Automobile Liability of One Million Dollars ($1,000,000) per accident for bodily injury and property damage. (c) Garage Keepers Legal Liability coverage with minimum limits of Two Hundred Fifty Thousand Dollars ($250,000) per occurrence. (d) Employer's Liability of One Million Dollars ($1,000,000) per accident for bodily injury or disease. (e) Worker's Compensation and Employer's Liability Insurance in an amount required by law. 10.4 Deductibles. Any deductibles or self-insured retentions must be declared to and approved by the City. At the option of the City, Franchisee shall either: (a) Reduce or eliminate such deductibles or self-insured retentions with respect to the City, its elected and appointed officials, officers, employees, agents, representatives, attorneys, and volunteers; OR (b) Procure a bond, guaranteeing payment of losses and related investigations, claim administration and defense expenses. Under this option, Franchisee shall file such bond within five (5) days after the adoption of the ordinance approving this Agreement. Franchisee shall maintain the bond in full force and effect throughout the term of the Franchise, at Franchisee's sole expense. The bond shall be issued by an admitted surety insurer and comply with the requirements of the Bond and Undertaking Law, codified in Code of Civil Procedure Sections 995.010 et seq. This franchise shall be considered a "license or permit" within the meaning of the Bond and Undertaking Law, solely for purposes of application of such law to the bonding requirements of this section. 10.5 Required Endorsements. All of the policies required by this Agreement shall contain, or be endorsed to contain, the following provisions: (a) City, its elected and appointed officials, officers, employees, agents, representatives, attorneys and volunteers shall be named as additional insured parties, and the policies shall specifically state that the coverage contained in the policies affords insurance pursuant to the terms and conditions as set forth in this Agreement. (b) The insurance coverage provided by the Franchisee shall be primary to any coverage available to the City. Any insurance or self-insurance maintained by City, its officers, officials, employees or volunteers shall be in excess of Franchisee's own insurance and shall not contribute with it. (c) The insurance policies shall contain no special limitations on the scope of protection afforded to the City, its elected and appointed officials, officers, employees, agents, representatives, attorneys or volunteers. Further, the policies shall expressly waive the right of subrogation against City, its elected and appointed officials, officers, employees, agents, representatives, attorneys or volunteers. -7- (d) Any failure to comply with reporting or other provisions of the policies including breaches of warranties shall not affect coverage provided to the City, its elected and appointed officials, officers, employees, agents, representatives, attorneys or volunteers. (e) The insurance coverage shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer's liability. (f) Each insurance policy required by this section shall be endorsed to state that coverage SHALL NOT be suspended, voided, and/or canceled by either party, and that there shall be no reduction in the amount of coverage or in the limits applicable thereto EXCEPT after thirty (30) days prior written notice has been given to the City, said written notice to be delivered by U.S. Certified Mail, Return Receipt Requested addressed to the City Attorney and City Finance Director. (g) In its sole discretion, the City may waive all or some portion of the above referenced insurance if such waiver is in writing and executed by City's Finance Director. 10.6 Reauired Insurance Ratina. Any insurance policy required by this Agreement shall be placed with an insurer admitted in the State of California with a current A.M. Best's rating of NO LESS THAN B+:VII in the latest edition of Best's Insurance Guide. 10.7 Oriainal Certificates Reauired. At all times during the term of this Agreement, Franchisee shall maintain on file with the City's Finance Director a certificate or certificates of insurance. Said certificate or certificates of insurance shall show that the aforesaid policies are in effect in the required amounts and shall contain each of the endorsements as set forth in Section 10.3. Franchisee shall, prior to commencement of work under this Agreement, file with the City Finance Director the original certificates effecting coverage required by this section of this Agreement. The endorsements are to be signed by the person authorized by that insurer to bind coverage on its behalf. The endorsements are to be received and approved by City before Franchisee commences operation under the terms of this Agreement 10.8 Failure to Maintain Reauired Insurance. Franchisee agrees that if it fails to keep the aforesaid insurance policies in full force and effect the City may, at its sole option, either (i) immediately terminate this Agreement or, (ii) if insurance is available at a reasonable cost, the City may take out the necessary insurance and pay, at Franchisee's cost and expense, the premium thereon. Section 11. TERMINATION AND SUSPENSION. The City may terminate this Agreement, without cause, by giving the Franchisee thirty (30) days' written notice of such termination and the effective date thereof. The City may terminate this Agreement, with cause, by giving the Franchisee (10) days' written notice of such termination and the effective date thereof. Cancellation for cause shall be at the discretion of the City and shall be, but is not limited to, failure to supply the materials, equipment or service specified within the time allowed or within the terms, conditions or provisions of this Agreement. The Franchisee may not cancel this Agreement without prior written consent from the Vernon Chief of Police. Section 12. TEMPORARY SUSPENSION. In addition to termination or suspension as set forth in Section 11, above, the Chief of Police may temporarily suspend any Franchisee without a hearing, whenever the continued operation by the Franchisee would constitute a danger to public health, safety, welfare or public morals, including, without limitation, where there is a failure to maintain the minimum levels and standards of liability insurance or claims reserve or failure to keep in full force and effect any applicable licenses or permits required by federal, state, local law, or regulation. The notice of temporary suspension may be personally delivered to the party named and to the address given on the application pursuant to which such Franchise was issued and to the notice address stated herein, if different, or, mailed by registered or certified mail to the party named at the address given on the application pursuant to which such Franchise was issued and to the notice address stated herein, if different. Notwithstanding other notice provisions of this Agreement, the temporary suspension is effective upon the earlier of either receipt or the expiration of three (3) days from the date of mailing. The notice of temporary suspension shall include a notice of the date and time for termination hearing and all other information required by the Vernon Municipal Code. The temporary suspension shall remain effective until the decision on suspension or termination is made unless the suspension is lifted by written notice of the Chief of Police. Section 13. ACCEPTANCE. WAIVER. Franchisee agrees to be bound by and comply with all the requirements of Chapter 4B and this Agreement. By entering into this Agreement, Franchisee waives, to the maximum extent permitted by law, Franchisee's right to challenge the terms of this Agreement and of Chapter 4B under federal, state or local law, or under administrative regulation, as such laws and regulations exist as of the date of signing of this Agreement. Section 14. GENERAL TERMS AND CONDITIONS. 14.1 INDEPENDENT STATUS. It is understood that in the performance under this Agreement, Franchisee shall be, and is, an independent operator, and is not an agent, contractor, or employee of City and shall furnish services in its own manner and method, except as required by this Agreement. Further, Franchisee has and shall retain the right to exercise full control over the employment, direction, compensation and discharge of all persons employed by Franchisee in its business operations. Franchisee shall be solely responsible for, and shall indemnify, defend and save City harmless from all matters relating to the payment of its employees, including compliance with social security, withholding and all other wages, salaries, benefits, taxes, exactions, and regulations of any nature whatsoever. Franchisee acknowledges that Franchisee and any subcontractors, agents or employees are not entitled to any of the benefits or rights afforded employees of City, including, but not limited to, sick leave, vacation leave, holiday pay, Public Employees Retirement System benefits, or health, life, dental, long- term disability or Workers' Compensation insurance benefits. 14.2 FRANCHISEE NOT AGENT. Franchisee and its subcontractors shall have no authority, express or implied, to act on behalf of or bind the City in any capacity whatsoever as agents or otherwise. 14.3 WAIVER. The City's waiver of any term, condition, breach or default of this Agreement shall not be considered to be a waiver of any other term, condition, default or breach, nor of a subsequent breach of the one waived. :!Fele 14.4 NO ASSIGNMENT. The Franchisee shall not assign or transfer any interest in this Agreement without the express prior written consent and approval of City Council. Any unauthorized assignment or transfer of Franchisee's rights or obligations under this Agreement shall be null and void and shall constitute a material breach by Franchisee of this Agreement. 14.5 COMPLIANCE WITH LAWS. Franchisee shall comply with all Federal, State, County and City laws, ordinances, resolutions, rules and regulations, which are, as amended from time to time, incorporated herein and applicable to the performance hereof. 14.6 ATTORNEY'S FEES. If any action at law or in equity is brought to enforce or interpret the terms of this Agreement, the prevailing party shall be entitled to reasonable attorney's fees, costs and necessary disbursements in addition to any other relief to which such party may be entitled. 14.7 INTERPRETATION. 14.7.1 Applicable Law. This Agreement, and the rights and duties of the parties hereunder (both procedural and substantive), shall be governed and construed according to the laws of the State of California, without regard to the conflict of laws provisions therein. 14.7.2 Entire Agreement. This Agreement, including any Exhibits attached hereto and any documents explicitly referenced herein, constitutes the entire agreement and understanding between the parties regarding its subject matter and supersedes all prior or contemporaneous negotiations, representations, understandings, correspondence, documentation and agreements (written or oral). 14.7.3 Written Amendment. This Agreement may only be changed by written amendment signed by Franchisee and the City Administrator or other authorized representative of the City, subject to any requisite authorization by the City Council. Any oral representations or modifications concerning this Agreement shall be of no force or effect. 14.7.4 Severabilitv. If any provision in this Agreement is held by any court of competent jurisdiction to be invalid, illegal, void, or unenforceable, such portion shall be deemed severed from this Agreement, and the remaining provisions shall nevertheless continue in full force and effect as fully as though such invalid, illegal, or unenforceable portion had never been part of this Agreement. 14.7.5 Choice of Forum. The parties hereby agree that this Agreement is entered into and is to be performed in the City of Vernon and that all claims or controversies arising out of or related to performance under this Agreement shall be submitted to and resolved in a forum within the County of Los Angeles at a place to be determined by the rules of the forum. 14.7.6 Order of Precedence. In case of conflict between the terms of this Agreement and the terms contained in any document attached as an Exhibit or otherwise incorporated by reference, the order of precedence is as follows: Charter of the City of Vernon, the Vernon Municipal Code, the ordinance granting this Franchise, resolutions of the City of Vernon, this Agreement, the City's Request for Proposals for Official Police Towing Services, -10- and Franchisee's Response to the City's Request for Proposals for Official Police Towing Services. 14.7.7 Duplicate Originals. There shall be two (2) fully signed copies of this Agreement, each of which shall be deemed an original. 14.8 AUTHORITY OF FRANCHISEE. The Franchisee hereby represents and warrants to the City that the Franchisee has the right, power, legal capacity and authority to enter into and perform its obligations under this Agreement, and its execution of this Agreement has been duly authorized. 14.9 EMINENT DOMAIN. The granting of the Franchise shall not in any way impair or affect the right of the City to acquire the property of the Franchisee by purchase or condemnation, and nothing contained in this Franchise shall be construed to contract away, modify or abridge either for a term or in perpetuity the City's right of eminent domain. 14.10 VALUE OF FRANCHISE. By acceptance of the Franchise, the Franchisee, for itself, its successors and assigns, agrees that in any proceeding of any character before any court, commission, administrative body, board of arbitration or other public authority, no greater value shall be placed upon the franchise in excess of the cost to the Franchisee of the necessary publication and any other sum paid by Franchisee to the City therefor at the time of acquisition. Section 15. ADDITIONAL ASSURANCES. 15.1 EQUAL EMPLOYMENT OPPORTUNITY PRACTICES. Franchisee certifies and represents that, during the performance of this Agreement, Franchisee and any other parties with whom it may subcontract shall adhere to equal opportunity employment practices to assure that applicants and employees are treated equally and are not discriminated against because of their race, religion, color, national origin, ancestry, disability, sex, age, medical condition, marital status. Franchisee further certifies that it will not maintain any segregated facilities. Franchisee further agrees to comply with The Equal Employment Opportunity Practices provisions as set forth in Exhibit "C". 15.2 BUSINESS LICENSES. Franchisee shall obtain, and pay any and all costs associated therewith, any Vernon Business License, which may be required by the Vernon Municipal Code and all permits, and licenses applicable to Franchisee's operations under this Franchise, which are required of Franchisee by any governmental agency. 15.3 MAINTENANCE AND INSPECTION OF RECORDS. The City, or its authorized auditors or representatives, shall have access to and the right to audit and reproduce any of the Franchisee's records to the extent the City deems necessary to insure it is receiving all money to which it is entitled under the Agreement and/or is paying only the amounts to which Franchisee is properly entitled under the Agreement or for other purposes relating to the Agreement. The Franchisee shall maintain and preserve all such records for a period of at least 3 years after termination of the Agreement. The Franchisee shall maintain all such records in the City of Vernon. If not, the Franchisee shall, upon request, promptly deliver the - 11 - records to the City of Vernon or reimburse the City for all reasonable and extra costs incurred in conducting the audit at a location other than the City of Vernon, including, but not limited to, such additional (out of the City) expenses for personal, salaries, private auditors, travel, lodging, meals and overhead. 15.4 CONFLICT. Franchisee hereby represents, warrants and certifies that no member, officer or employee of the Franchisee is a director, officer or employee of the City of Vernon, or a member of any of its boards, commissions or committees, except to the extent permitted by law. Section 16. LIVING WAGES. Franchisee, and any subcontractor(s), shall comply with the City's Living Wage Ordinance. The current Living Wage Standards are set forth in Exhibit "D". Upon the City's request, certified payroll records shall promptly be provided to the City. Section 17. NOTICES. Except as otherwise provided in this Agreement, all notices required by this Agreement or by Chapter 4B of the Vernon Municipal Code shall be given by personal service or by deposit in the United States mail, postage pre -paid and return receipt requested, addressed to the parties as follows: To City: Copies to: Franchisee: Vernon Police Department Attention: Police Chief 4305 Santa Fe Avenue Vernon, CA 90058 City of Vernon Attention: Finance Director 4305 Santa Fe Avenue Vernon, CA 90058 H.P. Automotive & Tow, Inc. Attention: Jimmy Sandhu, President 7300 Roseberry Avenue Huntington Park, CA 90255 Notice shall be deemed effective on the date personally served or, if mailed, three days after the date deposited in the mail. [Signatures Begin on Next Page]. -12- IN WITNESS WHEREOF, the Parties hereto have caused this Agreement to be executed by their duly authorized representatives as of the date set forth below. City of Vernon, a California charter City and California municipal corporation DATED: In W. Michael McCormick, Mayor ATTEST: Maria E. Ayala, City Clerk APPROVED AS TO FORM: Brian Byun, Deputy City Attorney H.P. Automotive & Tow, Inc., a California corporation DATED: By: Name: Title: By: Name: Title: -13- EXHIBIT A EXHIBIT A REQUEST FOR PROPOSALS City of Vernon Request for Proposals (RFP) Franchise Tow Fee Program City of Vernon Police Department 4305 Santa Fe Avenue, Vernon, CA 90058 Phone: (323) 587-5171 City of Vernon Franchise Tow Fee Program Request for Proposals INTRODUCTION AND PROJECT The City of Vernon seeks proposals from qualified bidders to enter into a franchise agreement to perform rotational police towing and storage services. Services to be performed by the selected contractor include vehicle towing and impound services as directed by the Vernon Police Department. Based on the quality of the proposals received, the City may consider awarding a single tow franchise contract, or multiple tow franchise contracts using a call -for -service rotation. The City does not expect to aware more than two (2) franchise agreements under the rotational system, although City Council reserves the right to award contracts at its sole discretion, based on the proposals submitted. The City will select no more than two (2) tow service companies, based on demonstrated competence and a cost effective approach to design, conduct, and assist in the removal of vehicles which are apparently abandoned, or driven by unlicensed drivers, or drivers driving on suspended licenses, or involved in traffic collisions, or vehicles creating a traffic hazard due to mechanical failures. To be eligible for consideration, the tow service company's place of business and vehicle storage facility must be located within a seven (7) mile radius of the Vernon City Hall, located at 4305 Santa Fe Avenue, Vernon CA 90058. 2. BACKGROUND The City of Vernon was founded in 1905, is approximately 5.2 square miles in size and is located approximately 5 miles southeast of downtown Los Angeles California. Over its long history Vernon has been developed as an industrial community. At the turn of the 201" century the lands that make up Vernon were comprised largely of farmlands. The presence of three major rail lines in the area led influential business and property owners to encourage the railroad companies to run spur lines onto the farmlands. These rail extensions enabled the creation of an "exclusively industrial" city. By the 1920's Vernon was attracting large stockyards and meatpacking facilities. In the 1930's Vernon became the location of choice for many heavy industrial plants. As economic conditions changed over the decades, these large scale industrial operations have relocated out of Southern California and Vernon has attracted smaller, lighter industrial facilities. The City's business friendly environment, low cost utilities and key location for trucking and rail transport continue to position Vernon as an ideal location for industrial uses. City Government: The City Council consists of five members, elected at -large, who serve five-year staggered terms. The City Council annually appoints a Mayor and a Mayor Pro Tem from its own membership to serve one-year terms. -2- City of Vernon Franchise Tow Fee Program Request for Proposals Labor Force: Vernon has approximately 250 employees, and its departments include a Fire Department, Police Department, Finance Department, Public Works, Water and Development Services Department, Gas and Electric Department and Health and Environmental Control Department. Present bargaining units recognized include the Vernon Police Officers Benefit Association, Vernon Police Management Association, Vernon Firemen's Association, the Vernon Fire Management Association, International Brotherhood of Electrical Workers Local 47, and Teamsters Local 911. 3. ISSUES OR PROBLEMS TO BE ADDRESSED The selected tow service company shall be able to provide swift, professional service in the removal of any vehicle, as directed by the Vernon Police Department, from any City street. 4. SCOPE OF SERVICES REQUIRED The City of Vernon is seeking the services of a highly qualified tow service company to assist in: Under the terms specified herein as well as in Chapter 413 of the Vernon Municipal Code, Franchisee shall furnish impound, towing, and storage services to the Vernon Police Department and the City as directed by the Vernon Police Department. To be eligible for a franchise, applicants must meet the City's minimum requirements as specked herein. Franchisee will be required to provide the necessary trained personnel, tow trucks and storage facilities to recover, if necessary, and remove vehicles and tractor/trailers involved in collisions. Franchisee(s) must be able to tow and store vehicles impounded by the police, many times in excess of 30 days; and must be able to clean up and dispose of debris at the scene of an accident at which any vehicle to be towed hereunder was involved. The average response time for any thirty day period pursuant to requests for tow service by the Police Department, must not exceed twenty (20) minutes. The maximum response time for any single request for tow service by the Police Department shall not exceed thirty (30) minutes. In the event the Franchisee cannot respond within 20 minutes, the Franchisee shall immediately notify the Police Department dispatcher and provide an estimated time of arrival. Franchisee must provide a dispatcher available onsite at the tow facility place of business at all times for the immediate dispatching of towing equipment. Franchisee's place of business must be open from 0700 to 1800 hours Monday through Friday. Alternate hours, as directed by the City, must also be available in order to accommodate special City events. Failure or refusal to promptly relay the Police Dispatcher's requests for towing services shall constitute failure to comply with the requirements, terms and conditions of the agreement and may result in termination of the agreement. All tow trucks shall be equipped as provided in the California Vehicle Code. -3- City of Vernon Franchise Tow Fee Program Request for Proposals Franchisee's trucks shall be painted, free of major dents, and kept clean and in good working order. Official police tow services shall, at all times, have at least three fully equipped and operational tow trucks in service. All of the tow trucks in service must have a minimum capacity of one (1) ton. At least one of the tow trucks in service must be a flatbed tow truck. At least one of the three tow trucks in service must have a five ton (5) lifting capacity. Every official police tow service shall be equipped for and have personnel proficient in unlocking locked vehicles when requested to do so by Police Department employees. Upon selection the Franchisee shall file with the Vernon Police Department, the name, address, date of birth, driver's license number, and all other Information required of any tow unit driver employed by the permit holder subsequent to the date of the tow operator permit application, which information shall be filed not later than ten (10) business days following the effective date of hiring. The Franchisee will be required to notify the Vernon Police Department of the name of any tow truck driver no longer employed by such permit holder. This notification shall be given to the Vernon Police Department no later than ten (10) business days following the last date of the driver's employment by the permit holder. The Franchisee will be required to notify the Vernon Police Department of the identity of any tow truck driver whose license is suspended. The operator shall not be authorized to operate in Vernon unless the operator has provided proof from the Department of Motor Vehicles of the ability to operate a vehicle during work hours. The Franchisee will be required to enroll and participating in a program with California Department of Motor Vehicles (DMV Pull Program) that notifies the Franchisee when their drivers have any change to their driving status or record. This DMV program will alert the Franchisee to any potential problem drivers. Franchisee will be required to comply with the California Vehicle Code and other applicable laws with regards to lien sales, including supplying a list of vehicles each month that the Franchisee intends to lien sale prior to selling same for approval by the department. Franchisee is responsible for maintaining all documents relating to lien sales. S. QUALIFICATIONS & CRITERIA A. Qualifications: The City of Vernon will select no more than two (2) tow service companies for all of the outlined Scope of Service on the basis of qualifications, experience, and cost. The following are the minimum qualifications to be used to evaluate responses to this Request for Proposal: 1. The applicants can satisfy the insurance, business license, and tow operator permits requirements set forth in Vernon Municipal Code Chapter 4B. 2. The applicants are qualified on the basis of prior experience in the towing -4- City of Vernon Franchise Tow Fee Program Request for Proposals operation business and financial responsibility. 3. All tow vehicles and equipment must comply with all state and applicable federal requirements. 4. The applicants can reasonably conduct an official police towing service which complies with all of the requirements of Vernon Municipal Code Chapter 4B. 5. The applicants will accept all tow requested by the City, including tows of abandoned or dismantled vehicles and/or tows requiring special equipment. B. Selection Criteria: The City will conduct a comprehensive, fair, and impartial evaluation of proposals received in response to this RFP. All proposals received will be reviewed and evaluated by a committee of qualified personnel. The name, information, or experience of the individual members will not be made available to any proposer. The Evaluation Committee will first review and screen all proposals submitted, except for the cost proposals, according to the minimum qualifications set forth above. The following criteria will be used in reviewing and comparing the proposals and in determining the highest scoring bid: 1. 40% Qualifications, background and prior experience of the tow service company in the Service Area(s) being proposed, experience of key staff assigned to oversee services provided to Vernon, evaluation of size and scope of similar work performed and success on that work. 2. 30% Cost and fees to the City for handling matters. Cost is not the sole determining factor but will be taken into consideration. Proposer must offer services at a rate comparable to the rate proposer offers to other governmental entities for similar work. Offering a higher rate to the City than the comparable rate is grounds for disqualification of the Proposer, If rates differ for different types or levels of service, or for different Service Areas, the Proposer should so state. 3. 10% Responsiveness to the RFP, and quality and responsiveness of the proposal. 4. 20% References including past performance of proposer. 6. FORMAT AND DELIVERY OF RESPONSE Respondents are asked to submit seven (7) hard copies -and one (1) electronic copy of their proposals in sufficient detail to allow for a thorough evaluation and comparative analysis. The proposal should include, at a minimum, the following information in sectionalized format addressing all phases of the work in the RFP. A. Format: Limit your proposal to 20 typed 8.5" X 11" pages, or fewer, on white bond paper of at least 20 -pound weight single sided (excluding cover letter and attachments. You may attach a company brochure if you wish, but it must be as a separate attachment and independent from the required elements noted above. 1. Use a conventional typeface with a minimum font size of 12 points. Use a 1" margin on all boarders. -5- City of Vernon Franchise Tow Fee Program Request for Proposals 2. Organize your submittal in the order described above. 3. Provide one (1) unbound original of your company's response and one electronic version (via email) to Captain Michael Gillman, mgillman@covpd.org 4. Prominently label the package: "Franchise Tow Fee Program" and include the name of the primary contact for the respondent. Deliver the response to: City of Vernon Attention: Captain Michael Gillman 4305 Santa Fe Avenue Vernon, CA 90058 5. Responses are due on or before 5:00 p.m. on April 16, 2015. Late response will not be accepted. 6. If you have any question about this RFP, please contact Captain Michael Gillman at (323) 587-5171 ext. 115. B. Cover Letter: All proposals shall include a cover letter which states that the proposal shall remain valid for a period of not less than ninety (90) days from the date of submittal. If the proposal contemplates the use of sub -contractors, the sub- contractors shall be identified in the cover letter. If the proposal is submitted by a business entity, the cover letter shall be signed by an officer authorized to contractually bind the business entity. With respect to the business entity, the cover letter shall also Include: the identification of the business entity, including the name, address and telephone number of the business entity; and the name, title, address and telephone number of a contact person during the proposal evaluation period. C. Introduction: Present an introduction of the proposal and your understanding of the assignment and significant steps, methods and procedures to be employed by the proposer to ensure quality deliverables that can be delivered within the required time frames and your identified budget. D. General Scope of Work: Briefly summarize the scope of work as the proposer perceives or envisions it for each Service Area proposed. E. Work Plan: Present concepts for conducting the work plan and interrelationship of all projects. Define the scope of each task including the depth and scope of analysis or research proposed. F. Fees and costs: Although an important aspect of consideration, the financial cost estimate will not be the sole justification for consideration. Negotiations may or may not be conducted with the proposer; therefore, the proposal submitted should contain the proposer's most favorable terms and conditions, since selection and award may be made without discussion with any tow service company. All prices -6- City of Vernon Franchise Tow Fee Program Request for Proposals should reflect "not to exceed" amounts per item. Proposer must offer services at a rate comparable to the rate proposer offers to other governmental entities for similar work. Offering a higher rate to the City than the comparable rate is grounds for disqualification of the Proposer. G. Ability of the Proposer to Perform: Provide a detailed description of the proposer and his/hertts qualifications, including names, titles, detailed professional resumes and past experience in similar work efforts/products of key personnel who will be working on the assignment. Provide a list of specific related work projects that have been completed by the proposer which are directly related to the assignment described in this RFP. Note the specific individuals who completed such project(s). Identify role and responsibility of each member of the project team. Include the amount of time key personnel will be involved in the respective portions of the assignment. Respondents are encouraged to supply relevant examples of their professional product. Provide a list of references. The selected tow service companies shall not subcontract any work under the RFP nor assign any work without the prior written consent of the City. H. Affidavit of Non -Collusion. Proposer must submit a completed and signed, "Affidavit of Non -Collusion." (Copy attached as Exhibit A). 7. ADDENDA. CHANGES. AND AMENDMENTS TO THIS SOLICITATION At any time prior to the due date for responses, the City may make changes, amendments, and addenda to this solicitation, including changing the date due to allow respondents time to address such changes. Addenda, changes, and amendments, if made, will be posted on the City's website (www.cityofvemon.org), which is deemed adequate notice. A proposer may make a request to the City's project coordinator to be placed on a list of persons to receive notice of any such addenda, changes, or amendments. The preferred manner of communications Is via e-mail due to its timeliness. 8. CONDITIONS FOR RESPONSES TO RFP The following conditions apply to this RFP process: A Nothing contained in this RFP shall create any contractual relationship between the respondent and the City. B. This RFP does not obligate the City to establish a list of service providers qualified as prime contractors, or award a contract to any respondent. The City reserves the right to amend or cancel this RFP without prior notice, at any time, at its sole discretion. C. The City shall not be liable for any expenses incurred by any individual or organization in connection with this RFP. D. No conversations or agreements with any officer, agent, or srAN City of Vernon Franchise Tow Fee Program Request for Proposals employee of the City shall affect or modify any terms of this RFP. Oral communications or any written/e-mail materials provided by any person other than designated contact staff of City shall not be considered binding. E. The City reserves the right, in its sole discretion, to accept or reject any or all Proposals without prior notice and to waive any minor irregularities or defects in a Proposal. The City reserves the right to seek clarification on a Proposal with any source. F. The dates, times, and sequence of events related to this RFP shall ultimately be determined by the City. The schedule shown above is subject to change, at the sole discretion of the City, although the City will attempt to follow it and, if it must be altered, will attempt to provide reasonable notice of the changes - G. Respondents shall not issue any news release pertaining to this RFP, or the City without prior written approval of the City. H. All submitted proposals and information included therein or attached thereto shall become public record upon delivery to the City Administrator's Office. 9. fWHT BY THE CITY TO WITHDRAW THIS,Rf Ql1EST The City may, at its sole discretion and for any reason whatsoever, withdraw this solicitation at any time. 10. LIVING WAGE ORDINANCE The selected tow service companies shall pay qualifying employees a wage of not less than $10.30 per hour with health benefits, or $11.55 per hour without health benefits. The tow service companies shall also provide qualifying employees at least twelve days off per year for sick leave, vacation or personnel necessity, and an additional ten days a year of uncompensated time for sick leave. There shall be a prohibition on employer retaliation against an employee's complaining to the City with regard to the employer's compliance with the living wage ordinance. The tow services companies, and any sub- contractor(s), shall comply with the City's Living Wage Ordinance. The current Living Wage Standards are set forth in Exhibit "D° of the standard form franchise towing services contract, attached hereto as Exhibit B. Upon the City's request, certified payroll records shall promptly be provided to the City. -8- City of Vernon Franchise Tow Fee Program Request for Proposals 11. STANDARD TERMS AND CONDITIONS Prior to the award of any work hereunder, City and proposer shall enter into the written contract for services attached hereto as Exhibit B. Proposers responding to this RFP are strongly advised to review all the terms and conditions of the Contract The term of the Contract shall not exceed three (3) years. -9- City of Vernon Franchise Tow Fee Program Request for Proposals EXHIBIT A AFFIDAVIT OF NON -COLLUSION -10- AFFIDAVIT OF NON -COLLUSION BY CONTRACTOR STATE OF CALIFORNIA ) ) ss COUNTY OF LOS ANGELES ) being first duly sworn deposes and says that he/she is i baen 'Sole owner', 'Panner". "Resident, `Secretary', or other proper title) of (Insert name of biddtx) who submits herewith to the City of Vernon a bid/proposal; That all statements of fact in such bid/proposal are true; That such bid/proposal was not made in the interest of or on behalf of any undisclosed person, partnership, company, association, organization or corporation; That such bid/proposal is genuine and not collusive or sham; That said bidder has not, directly or indirectly by agreement, communication or conference with anyone attempted to induce action prejudicial to the interest of the City of Vernon, or of any other bidder or anyone else interested in the proposed contract; and further That prior to the public opening and reading of bids/proposals, said bidder. a. Did not directly or indirectly, induce or solicit anyone else to submit a false or sham bid/proposal; b. Did not directly or indirectly, collude, conspire, connive or agree with anyone else that said bidder or anyone else would submit a false or sham bid/proposal, or that anyone should refrain from bidding or withdraw his/her bid/proposal; C. Did not, in any manner, directly or indirectly seek by agreement, communication or conference with anyone to raise or fix the bid/proposal price of said bidder or of anyone else, or to raise or fix any overhead, profit or cost element of his/her bid/proposal price, or of that of anyone else; d. Did not, directly or indirectly, submit his/her bid/proposal price or any breakdown thereof, or the contents thereof, or divulge information or data relative thereto, to any corporation, partnership, company, association, organization, bid depository, or to any member or agent thereof, or to any individual or group of individuals, except the City of Vernon, or to any person or persons who have a partnership or other financial interest with said bidder in his/her business. I certify under penalty of perjury that the above information is correct By: Date: Title: March 2013 City of Vernon Franchise Tow Fee Program Request for Proposals EXHIBIT B STANDARD FORM CONTRACT -11- CITY OF VERNON FRANCHISEE TOWING SERVICES AGREEMENT NO. Franchisee: Responsible Principal of Franchisee: Notice Information - Franchisee: Notice Information - City: Commencement Date: Termination Date: Consideration: Records Retention Period COVER PAGE [insert name of franchisee] [insert name, title] [insert name of franchisee] [insert street address] [insert city, state, zip code] Attention: [insert name, title] Phone: [insert phone number] Facsimile: [insert fax number] City of Vernon 4305 Santa Fe Avenue Vernon, CA 90058 Attention: [insert department head] [insert department head title] Telephone: (323) 583-8811 ext. [insert] Facsimile: [insert fax number] [insert commencement date] [insert termination date] Payment is made by Franchisee to City pursuant to Section 3 of this Agreement. Payment is made to Franchisee by City pursuant to Section 5 of this Agreement. [insert number of years contractor must retain records] March 2015 CITY OF VERNON FRANCHISEE TOWING SERVICES AGREEMENT NO. This Agreement is made and entered into by and between the City of Vernon ("City"), a California charter City and California municipal corporation, and ("Franchisee"), a Police Towing Company with its principal place of business at (collectively, the 'Parties") to provide for towing services to the City. The Parties agree as follows: RECITALS WHEREAS, Franchisee shall provide police towing services to the City of Vernon as set forth in the Request for Proposal dated . Exhibit A. and Franchisee's proposal to the Citv (`Proposal') dated , Exhibit B. both of which are attached to and incorporated Into this Aareement. by reference. WHEREAS, pursuant to Chapter 46 of the Vernon Municipal Code, Franchisee has applied for a Police Towing Franchise ("Franchise'); and WHEREAS, the City Council has held a public hearing for the purpose of hearing persons in favor of or in opposition to the granting of such Franchise; and WHEREAS, the City Council has determined that Franchisee has demonstrated compliance with Chapter 4B of the Vernon Municipal Code and has agreed to comply with all provisions of that Chapter; and WHEREAS, it is required that City and Franchisee enter into a Franchise Towing Services Agreement ("Agreement") for Police Towing services in the City of Vernon; and WHEREAS, additional conditions have been imposed upon this grant of Franchise. NOW, THEREFORE, the Parties do hereby agree as follows: Section 1. GRANT OF FRANCHISE. City grants to Franchisee a Police Towing Franchise authorizing Franchisee to engage in the business of Police Towing as set forth in chapter 4B of the Vernon Municipal Code in the City of Vernon and to use the public streets and rights of way for such purpose. This grant is pursuant to the City's Request for Proposal and to Franchisee's proposal for the Franchise. Franchisee is subject to the terms and conditions specified in Section 8.9 of the Charter of the City of Vernon, the provisions of Chapter 4B of the Vernon Municipal Code, the terms and conditions specified in all related resolutions, the terms and conditions of this Agreement, the representations and assurances in Franchisee's application for the Franchise. Section 2. TERM OF FRANCHISE. The term of this Franchise granted to Franchisee shall be for three (3) years, from to inclusive. March 2015 s Section 3. FRANCHISE FEES. 3.1 During the term of the Franchise, Franchisee shall pay franchise fees to City, which fees shall be assessed from the date on which the ordinance granting this Franchise became effective and in accordance with Section 46.8 of the Vernon Municipal Code and any Resolution adopted by the City Council and in such other amounts as are set forth in any subsequent resolutions that may be adopted by the City Council at any time during the term of the Agreement. 3.2 Franchise shall timely pay all required franchise fees to: Finance Department — Director of Finance City of Vernon 4305 Santa Fe Avenue Vernon, CA 90058 Each payment shall be accompanied by a written statement, verified by the Franchisee or a duly authorized representative of the Franchise, showing in such form and detail as the Director of the Department of Finance may prescribe, the calculation of the franchise fee payable by the Franchisee and such other information as the Director of the Department of Finance may require as material to a determination of the amount due. 3.3 The first payment of the franchise fee will be due on and payments shall be due monthly thereafter on the 15th day of each month. 3.4 When Franchisee remits franchise fees the City, such franchise fees shall be deemed timely paid only if delivered or postmarked on or before the due date. If fees are not timely paid, Franchisee shall be subject to suspension or termination of the Franchise pursuant to Section 14 of this Agreement and/or to any other penalties which may be established and assessed by the City, including, but without limitation, late fees assessed at the rate of five percent (5%). Section 4. TOWING SERVICES. 4.1 Franchisee shall provide Police Towing services, as set forth in Exhibit A, which is the City's Request for Proposals for Official Police Tow Services, and which includes, but without limitation, strictly adhering to the eligibility requirements, operating regulations, fees schedules, standards for tow truck equipment, standard rules of operation, response time, inspection, information regarding new or terminated tow truck drivers, tow driver training, and as set forth in Exhibit B which is Franchisee's response to the City's Request for Proposals. All services by Franchisee shall comply will all provisions of federal, state and local law and regulation, including, but without limitation Chapter 4B of the Vernon Municipal Code. 4.2 Franchisee understands and agrees that, although the City is granting it a franchise as a police towing service, the City may requisition towing services from other service providers as set forth in Section 413.12 of the Vernon Municipal Code, or if Franchisee is otherwise unavailable for any reason, in the reasonable discretion of the Vernon Chief of Police and including, but without limitation, suspension or termination of the Franchisee. March 2015 Section 5. RATES. CHARGES AND PAYMENT. 5.1 The rates and charges for towing and storage in connection with this Franchise shall be established by the City Council. The prevailing rates prescribed by the Southern Division of the California Highway Patrol, the Los Angeles Police Department, and the Los Angeles County Sheriff will be considered when establishing these rates. The rate per impound shall be $ and the storage charge shall be $ per day, until otherwise modified by the City Council. A sign showing the approved rates and charges shall be conspicuously posted in the Franchisee's tow office and shall be posted in a conspicuous place in the interior of each tow truck operated by Franchisee. Franchisee shall provide vehicle owners the option of payment by MasterCard and Visa. Franchisee must provide for after-hours releases of vehicles, and may collect an after -hour release fee. As part of the award of franchise the City Council will be requested to establish an after-hours release fee not to exceed Y2 of the impound fee in addition to other established fees. Section 6. REPORTS. Franchisee shall file a monthly towing report with the Chief of Police along with payment of its monthly franchise fees. The report shall be submitted to: Chief of Police Vernon Police Department 4305 Santa Fe Avenue Vernon, CA 90058 The report shall include the information required by Section 4B.10(H) of the Vernon Municipal Code for Franchisee and its subcontractors, certified as true and correct under penalty of perjury by a responsible owner or official of the Franchisee: Section 7. FRANCHISEE'S RECORDS. 7.1 The Franchisee shall maintain accurate and complete books and accounts of all revenues and income arising out of its operations under the Franchise and in a manner, which conforms with generally accepted accounting principles. Franchisee's books, accounts and records, arising out of or related to its operation under the Franchise, shall at all times be open to inspection, examination and audit by authorized officers, employees and agents of the City. Such records shall be kept at franchisee's place of business shown in this Agreement for receipt of notices. 7.2 Franchisee shall require its subcontractors, if any, who perform Police Towing services in connection with the Franchise to keep and maintain books of account and other records showing all business transactions conducted by such subcontractors in connection with the Franchise. Franchisee agrees to use its best efforts to avoid duplication of reporting between Franchisee and its subcontractors. Section 8. TOW VEHICLE AND DRIVER. REPORTING. COMPLIANCE. AND IDENTIFICATION. 8.1 Franchisee shall maintain on file with the City, a complete and accurate listing of every vehicle operated by Franchisee for police towing services. Franchisee shall certify, in a form acceptable to City, that every such vehicle conforms with regional and State March 2015 vehicle emission standards ("emission standards"), and shall provide documentation of compliance on written request of the City. Franchisee understands and agrees that failure to conform with emission standards may result in suspension, termination or non -renewal of a Franchise. 8.2 Every vehicle operated by Franchisee and for Police Towing services in the City shall bear the following identification: Franchisee's trade name, monogram or insignia, the Franchise vehicle number, together with Franchisee's telephone number painted upon both sides of the vehicle. All lettering mentioned in this paragraph shall be not less than 2-1/4" in height and not less than 5/6" stroke. The Franchisee agrees to remove the Franchise vehicle number and all other information within 30 calendar days after the Franchise is terminated or the vehicle is sold, transferred or taken out of service. 8.3 Franchisee shall file with the Vernon Police Department, the name, address, date of birth, driver's license number, and all identification required of any tow unit driver working for Franchisee, whether as an employee or as a contractor, which information shall be filed not later than ten (10) business days following the effective date of employment or engagement. Franchisee shall also notify the Vernon Police Department within ten (10) business days of the following occurrences: the license suspension of any tow unit driver, and the end of employment, or engagement, of any tow unit driver with Franchisee. Section 9. INDEMNIFICATION OF CITY. 9.1 Franchisee shall indemnify and hold the City harmless from and against any and all loss, damages, liability, claims, suits, costs and expenses, fines, charges or penalties whatsoever, including reasonable attorney's fees, regardless of the merit or outcome of any such claim or suit, arising from or in any manner related to the services provided or business conducted under Chapter 4B of the Vernon Municipal Code or otherwise pursuant to this Agreement. 9.2 Franchisee shall indemnify the City, defend with counsel approved by the City, protect and hold harmless the City, its officers, employees, agents, assigns, and any successor or successors to the City's interest from and against all claims, actual damages (including but not limited to special and consequential damages), natural resources damage, punitive damages, injuries, costs, response, remediation and removal costs, losses, demands, debts, liens, liabilities, causes of action, suits, legal or administrative proceedings, interest, fines and charges, penalties and expenses (including, but not limited to, attorneys' and expert witness fees and costs incurred in connection with defending against any of the foregoing or in enforcing this indemnity) of any kind whatsoever paid, incurred or suffered by, or asserted against, the City or its officers, employees, agents or the Franchisee arising from or attributable to any repair, remediation, cleanup or detoxification, or preparation and implementation of any removal, remedial, response, or closure or other plan (regardless of whether undertaken due to governmental action) concerning any hazardous substance or hazardous waste at any place where the Franchisee stores or dispose of solid or hazardous waste. The foregoing indemnity is intended to operate as an Agreement pursuant to the Comprehensive Environmental Response, Compensation and Liability Act, 42 United States Code Section 9607, and California Health and Safety Code Section 25364, and any successor provisions, to insure, protect, hold harmless, and indemnify the City from liability. March 2015 Section 10. INSURANCE REQUIREMENTS. 10.1 Franchisee shall, at its sole cost and expense, procure and maintain in full force and effect, throughout the term of this Agreement, inclusive of any renewal term granted by City, insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the services hereunder by the Franchisee, its agents, representatives, employees or subcontractors. Franchisee shall procure and maintain insurance policies of the types and meeting the requirements set forth below, and shall provide to the City a Certificate of Insurance, or other such evidence reasonably acceptable to the City, verifying the existence of such policies: 10.2 Minimum Scope of Insurance Coveraos. Franchisee shall procure and maintain policies of insurance with minimum scopes of coverage AT LEAST as broad as the following: (a) Comprehensive General Liability Insurance. (b) Comprehensive Vehicle Liability Insurance. (c) Workers' Compensation Insurance as required by the State of California and Employer's Liability Insurance. 10.3 Minimum Limits. Vendor shall maintain insurance with minimum limits NO LESS THAN the following: (a) General Liability of Two Million Dollars ($2,000,000) for each occurrence and in the aggregate, combined single limit, against any bodily injury, death, personal injury, or property damage. In Comprehensive General Liability Insurance or other form in which a general aggregate limit is used, the general limit shall apply separately to this Agreement or the general limit shall be TWICE the required occurrence limit. (b) Automobile Liability of One Miction Dollars ($1,000,000) per accident for bodily injury and property damage. (c) Garage Keepers Legal Liability coverage with minimum limits of Two Hundred Fifty Thousand Dollars ($250,000) per occurrence. (d) Employer's Liability of One Million Dollars ($1,000,000) per accident for bodily injury or disease. (e) Worker's Compensation and Employer's Liability Insurance in an amount required by law. 10.4 Deductibles, Any deductibles or self-insured retentions must be declared to and approved by the City. At the option of the City, Franchisee shall either: (a) Reduce or eliminate such deductibles or self-insured retentions as respect to the City, its elected and appointed officials, officers, employees, agents, representatives, attorneys, and volunteers; OR (b) Procure a bond, guaranteeing payment of losses and related investigations, claim administration and defense expenses. March 2015 10.5 Required Endorsements. All of the policies required by this Agreement shall contain, or be endorsed to contain, the following provisions: (a) City, its elected and appointed officials, officers, employees, agents, representatives, attorneys and volunteers shall be named as additional insured parties, and the policies shall specifically state that the coverage contained in the policies affords insurance pursuant to the terms and conditions as set forth in this Agreement. (b) The insurance coverage provided by the Franchisee shall be primary to any coverage available to the City. Any Insurance or self-insurance maintained by City, its officers, officials, employees or volunteers shall be in excess of Franchisee's own insurance and shall not contribute with it. (c) The insurance policies shall contain no special limitations on the scope of protection afforded to the City, its elected and appointed officials, officers, employees, agents, representatives, attorneys or volunteers. Further, the policies shall expressly waive the right of subrogation against City, its elected and appointed officials, officers, employees, agents, representatives, attorneys or volunteers. (d) Any failure to comply with reporting or other provisions of the policies including breaches of warranties shall not affect coverage provided to the City, its elected and appointed officials, officers, employees, agents, representatives, attorneys or volunteers. (e) The insurance coverage shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer's liability. (f) Each insurance policy required by this section shall be endorsed to state that coverage SHALL NOT be suspended, voided, and/or canceled by either party, and that there shall be no reduction in the amount of coverage or in the limits applicable thereto EXCEPT after thirty (30) days prior written notice has been given to the City, said written notice to be delivered by U.S. Certified Mail, Return Receipt Requested addressed to the City Attorney and City Finance Director. (g) In its sole discretion, the City may waive all or some portion of the above referenced insurance if such waiver is in writing and executed by City's Finance Director, 10.6 Required Insurance Ratinq. Any insurance policy required by this Agreement shall be placed with an insurer admitted in the State of California with a current A.M. Best's rating of NO LESS THAN B+:VII in the latest edition of Best's Insurance Guide. 10.7 Original Certificates Required. At all times during the term of this Agreement, Franchisee shall maintain on file with the City's Finance Director a certificate or certificates of insurance. Said certificate or certificates of insurance shall show that the aforesaid policies are in effect in the required amounts and shall contain each of the endorsements as set forth in Section 10.3. Franchisee shall, prior to commencement of work under this Agreement, file with the City Finance Director the original certificates effecting coverage required by this section of this Agreement. The endorsements are to be signed by the person authorized by that insurer to March 2015 bind coverage on its behalf. The endorsements are to be received and approved by City before Franchisee commences operation under the terms of this Agreement 10.8 Failure to Maintain Required Insurance. Franchisee agrees that if it fails to keep the aforesaid insurance policies in full force and effect the City may, at its sole option, either (i) immediately terminate this Agreement or, (ii) if insurance is available at a reasonable cost, the City may take out the necessary insurance and pay, at Franchisee's cost and expense, the premium thereon. Section 11. TERMINATION AND SUSPENSION. The City may terminate this Agreement, without cause, by giving the Franchisee thirty (30) days written notice of such termination and the effective date thereof. The City may terminate this Agreement, with cause, by giving the Franchisee (10) days written notice of such termination and the effective date thereof. Cancellation for cause shall be at the discretion of the City and shall be, but is not limited to, failure to supply the materials, equipment or service specified within the time allowed or within the terms, conditions or provisions of this contract. The Franchisee may not cancel this Agreement without prior written consent from the Vernon Chief of Police. Section 12. TEMPORARY SUSPENSION. In addition to termination or suspension as set forth in Section 11, above, the Chief of Police may temporarily suspend any Franchisee without a hearing, whenever the continued operation by the Franchisee would constitute a danger to public health, safety, welfare or public morals, including, without limitation, where there is a failure to maintain the minimum levels and standards of liability insurance or claims reserve or failure to keep in full force and effect any applicable licenses or permits required by federal, state, local law, or regulation. The notice of temporary suspension may be personally delivered to the party named and to the address, given on the application pursuant to which such Franchise was issued and to the notice address stated herein, if different, or, mailed by registered or certified mail to the party named at the address given on the application pursuant to which such Franchise was issued and to the notice address stated herein, if different. Notwithstanding other notice provisions of this Agreement, the temporary suspension is effective upon the earlier of either receipt or the expiration of 3 days from the date of mailing. The notice of temporary suspension shall include a notice of the date and time for termination hearing and all other information required by the Vernon Municipal Code. The temporary suspension shall remain effective until the decision on suspension or termination is made unless the suspension is lifted by written notice of the Chief of Police. Section 13, ACCEPTANCE. WAIVER. Franchisee agrees to be bound by and comply with all the requirements of Chapter 4B and this Agreement. By entering into this Agreement, Franchisee waives, to the maximum extent permitted by law, Franchisee's right to challenge the terms of this Agreement and of Chapter 4B under federal, state or local law, or under administrative regulation, as such laws and regulations exist as of the date of signing of this Agreement. Section 14. GENERAL TERMS AND CONDITIONS. 14.1 INDEPENDENT STATUS. It is understood that in the performance under this Agreement, Franchisee shall be, and is, an independent operator, and is not an agent, March 2015 contractor, or employee of City and shall furnish services in its own manner and method. Further, Franchisee has and shall retain the right to exercise full control over the employment, direction, compensation and discharge of all persons employed by Franchisee in its business operations. Franchisee shall be solely responsible for, and shall indemnify, defend and save City harmless from all matters relating to the payment of its employees, including compliance with social securlty, withholding and all other wages, salaries, benefits, taxes, exactions, and regulations of any nature whatsoever. 14.2 FRANCHISE NOT AGENT. Franchisee and its subcontractors shall have no authority, express or implied, to act on behalf of or bind the City in any capacity whatsoever as agents or otherwise. 14.3 WAIVER. The City's waiver of any tern, condition, breach or default of this Agreement shall not be considered to be a waiver of any other term, condition, default or breach, nor of a subsequent breach of the one waived, 14.4 NO ASSIGNMENT. The Franchisee shall not assign or transfer any interest in this Agreement without the express prior written consent and approval of City Council. 14.5 COMPLIANCE WITH LAWS. Franchisee shall comply with all Federal, State, County and City laws, ordinances, resolutions, rules and regulations, which are, as amended from time to time, incorporated herein and applicable to the performance hereof. 14.6 ATTORNEYS FEES. If any action at law or in equity is brought to enforce or interpret the terms of this Agreement, the prevailing party shall be entitled to reasonable attorney's fees, costs and necessary disbursements in addition to any other relief to which such party may be entitled. 14.7 INTERPRETATION. 14.7.1 ADDlicable Law. This Agreement, and the rights and duties of the parties hereunder (both procedural and substantive), shall be governed and construed according to the laws of the State of California. 14.7.2 Entire Agreement. This Agreement, including any Exhibits attached hereto and any documents explicitly referenced herein, constitutes the entire agreement and understanding between the parties regarding Its subject matter and supersedes all prior or contemporaneous negotiations, representations, understandings, correspondence, documentation and agreements (written or oral). 14.7.3 Written Amendment. This Agreement may only be changed by written amendment signed by Franchisee and the City Administrator or other authorized representative of the City, subject to any requisite authorization by the City Council. Any oral representations or modifications concerning this Agreement shall be of no farce or effect. 14.7.4 Severability. If any provision in this Agreement is held by any court of competent jurisdiction to be invalid, illegal, void, or unenforceable, such portion shall be deemed severed from this Agreement, and the remaining provisions shall nevertheless continue in full force and effect as fully as though such invalid, illegal, or unenforceable portion had never been part of this Agreement. March 201S 14.7.5 Choice of Forum. The parties hereby agree that this Agreement is to be enforced in accordance with the laws of the State of California, is entered into and is to be performed in the City of Vernon and that all claims or controversies arising out of or related to performance under this Agreement shall be submitted to and resolved in a forum within the County of Los Angeles at a place to be determined by the rules of the forum. 14.7.6 Order of Precedence. In case of conflict between the terms of this Agreement and the terms contained in any document attached as an Exhibit or otherwise incorporated by reference, the order of precedence is as follows: Charter the City of Vernon, the Vernon Municipal Code, the ordinance granting this Franchise, resolutions of the City of Vernon this Agreement, the City's Request for Proposals for Official Police Towing Services, and Franchisee's Response to the City's Request for Proposals for Official Police Towing Services. 14.7.7 Duplicate Oriainals. There shall be two (2) fully signed copies of this Agreement, each of which shall be deemed an original. 14.8 AUTHORITY OF FRANCHISEE. The Franchisee hereby represents and warrants to the City that the Franchisee has the right, power, legal capacity and authority to enter into and perform its obligations under this Agreement, and its execution of this Agreement has been duly authorized. Section 15. ADDITIONAL ASSURANCES. 15.1 EQUAL EMPLOYMENT OPPORTUNITY PRACTICES. Franchisee certifies and represents that, during the performance of this Agreement, Franchisee and any other parties with whom it may subcontract shall adhere to equal opportunity employment practices to assure that applicants and employees are treated equally and are not discriminated against because of their race, religion, color, national origin, ancestry, disability, sex, age, medical condition, marital status. Franchisee further certifies that it will not maintain any segregated facilities. Franchisee further agrees to comply with The Equal Employment Opportunity Practices provisions as set forth in Exhibit "C". 15.2 BUSINESS LICENSES. Franchisee shall obtain, and pay any and all costs associated therewith, any Vernon Business License, which may be required by the Vernon Municipal Code and all permits, and licenses applicable to Franchisee's operations under this Franchise, which are required of Franchisee by any governmental agency. 15.3 MAINTENANCE AND INSPECTION OF RECORDS. The City, or its authorized auditors or representatives, shall have access to and the right to audit and reproduce any of the Franchisee's records to the extent the City deems necessary to insure it is receiving all money to which it is entitled under the Agreement and/or is paying only the amounts to which Franchisee is properly entitled under the Agreement or for other purposes relating to the Agreement. The Franchisee shall maintain and preserve all such records for a period of at least 3 years after termination of the Agreement. The Franchisee shall maintain all such records in the City of Vernon. If not, the Franchisee shall, upon request, promptly deliver the records to the City of Vernon or reimburse March 2015 the City for all reasonable and extra costs incurred in conducting the audit at a location other than the City of Vernon, including, but not limited to, such additional (out of the City) expenses for personal, salaries, private auditors, travel, lodging, meals and overhead. 15.4 CONFLICT. Franchisee hereby represents warrants and certifies that no member, officer or employee of the Franchisee is a director, officer or employee of the City of Vernon, or a member of any of its boards, commissions or committees, except to the extent permitted by law. Section 16. LIVING WAGES. Franchisee, and any subcontractor(s), shall comply with the City's Living Wage Ordinance. The current Living Wage Standards are set forth in Exhibit "D". Upon the City's request, certified payroll records shall promptly be provided to the City. Section 17. NOTICES. Except as otherwise provided in this Agreement, all notices required by this Agreement or by Chapter 4B of the Vernon Municipal Code shall be given by personal service or by deposit in the United States mail, postage pre -paid and return receipt requested, addressed to the parties as follows_ To City: Chief of Police Vernon Police Department 4305 Santa Fe Avenue Vernon, CA 90058 Copies to: Director of Finance City of Vernon 4305 Santa Fe Avenue Vernon, CA 90058 Franchisee: Notice shall be deemed effective on the date personally served or, if mailed, three days the date deposited in the mail. [Signatures Begin on Next Page]_ March 201S IN WITNESS WHEREOF, the Parties hereto have caused this Agreement to be executed by their duly authorized representatives as of the date set forth below. City of Vernon, a California charter City and California municipal corporation DATED: By: Mayor / Mayor Pro -Tem ATTEST: Maria E. Ayala, City Clerk APPROVED AS TO FORM: Hema Patel, City Attorney [FRANCHISEE'S NAME, a [State incorporated in] corporation DATED: By. Name: Title: By: Name: Title. - March 2015 EXHIBIT A REQUEST FOR PROPOSALS March 2015 EXHIBIT B FRANCHISEE'S PROPOSAL March 2015 EXHIBIT C THE EQUAL EMPLOYMENT OPPORTUNITY PRACTICES PROVISIONS A. Contractor certifies and represents that, during the performance of this Agreement, the contractor and each subcontractor shall adhere to equal opportunity employment practices to assure that applicants and employees are treated equally and are not discriminated against because of their race, religious creed, color, national origin, ancestry, handicap, sex, or age. Contractor further certifies that it will not maintain any segregated facilities. B. Contractor agrees that it shall, in all solicitations or advertisements for applicants for employment placed by or on behalf of Contractor, state that it is an "Equal Opportunity Employer" or that all qualified applicants will receive consideration for employment without regard to their race, religious creed, color, national origin, ancestry, handicap, sex or age. C. Contractor agrees that it shall, if requested to do so by the City, certify that it has not, in the performance of this Agreement, discriminated against applicants or employees because of their membership in a protected class. D. Contractor agrees to provide the City with access to, and, if requested to do so by City, through its awarding authority, provide copies of all of its records pertaining or relating to its employment practices, except to the extent such records or portions of such records are confidential or privileged under state or federal law. E. Nothing contained in this Agreement shall be construed in any manner as to require or permit any act which is prohibited by law. March 2015 EXHIBIT D LIVING WAGE PROVISIONS Minimum Living Wanes: A requirement that Employers pay qualifying employees a wage of no less than $10.30 per hour with health benefits, or $11.55 per hour without health benefits. Paid and Unpaid Days Off: Employers provide qualifying employees at least twelve compensated days off per year for sick leave, vacation, or personal necessity, and an additional ten days a year of uncompensated time for sick leave. No Retaliation: A prohibition on employer retaliation against employees complaining to the City with regard to the employer's compliance with the living wage ordinance. Employees may bring an action in Superior Court against an employer for back pay, treble damages for willful violations, and attorney's fees, or to compel City officials to terminate the service contract of violating employers. March 2015 EXHIBIT B EXHIBIT B FRANCHISEE'S PROPOSAL PROPOSAL FOR CITY OF VERNON FRANCHISE TOW FEE PROGRAM Submitted by: Jimmy Sandhu H . P.Automotive & Tow, Inc. 7300 Roseberry Ave. Huntington Park, CA Tel: 323-583-1831 THE CONTENTS HEREIN CONTAINED IN THIS PROPOSAL ARE HIGHLY CONFIDENTIAL AND ARE INTENDED ONLY FOR AUTHORIZED READERS AND THE INTENDED PURPOSE. ORIGINAL TABLE OF CONTENTS 1. Cover Letter 2. Proposal: Pages 1-20 A. Introduction B. General Scope of work C. Work Plan D. Fees and costs E. Ability of the proposer to Perform 3. Attachments (Exhibits A - E) 4. Affidavit of non -collusion Cover Letter P.! O_ -IOC TON' . '� a April 15, 2015 City of Vernon Attn: Hon. Mayor, Members of City Council, City Manager and Police Department Attention: Captain Michael Gillman RE: REQUEST FOR PROPOSAL FOR A FRANCHISE TOW FEE PROGRAM Dear Sir/Madam: H.P. Automotive & Tow, Inc. (hereafter "H.P. Tow") is pleased to respond to the City of Vernon request for Franchise Tow Fee Program; by and through its officers, including the authorized contact representative for H.P. Tow for this process, Mr. Jimmy Sandhu, President, whose contact information is listed above. Since 1966, H.P. Tow has been providing excellent towing and storage services for a number of local municipalities and government agencies. Some of our current government agencies are The Department of Homeland Security, California Highway Patrol, Los Angeles County Sheriff Department (Compton, Century, East LA Sheriff), LA Metro Sheriff, LA County Sheriff Task Forces for regional auto theft prevention, Transit Services Detail, Transit Services Bureau), Huntington Park Police, South Gate Police, Vernon Police, Bell Gardens Police, Bell Police, Lynwood Parking and Commerce Parking Enforcement Division, Burlington Northern Santa Fe Police, and Los Angeles School Police. Given our extensive background in serving a large number of agencies, we are very confident that we will fully meet or exceed all the expectations set forth in your Franchise Tow Fee Program. Our list of current clients speaks clearly as to our services, commitment and dedication to those who we serve and we shall provide the same quality of services to the City of Vernon. We are currently serving the City of Vernon since 1972. Our staff has developed a strong relationship with the City Staff and the Police department for the last 43 years and if given the opportunity, we will continue to serve the City with the same high level of services. We fully understand the scope of services and general duties required by this Franchise Tow Fee Program including the franchisee's compensation, franchise fees, facility requirements, operating equipment requirements, well trained personnel, adequate insurance, ability to secure customer property and required experience. We further understand the importance of and agree to perform rapid responses to calls, continual towing services and to maintain complete, adequate towing and storage facilities and accurate 4 ! l ' TO_ 11' A TON, f i4 IN i FOLL1L L U1 PO i. ` L' & ..i TO �-.,+1 S L F"E d L records: understand and accept all the aspects of the contract terms, vehicle release fees and other procedures, rules and regulations, as well as the required City fees, assessments and payment of such to the City. In addition, we welcome the City's thorough investigation, and agree to fulfill all of the above terms, guidelines, and requirements as set forth in the Franchise Tow Fee Program, and shall continue operating in full compliance with specific rules governing official police garages and any other applicable rules and regulations whether they are federal, state, county, special district or city, or which may be incorporated as part of the contract. In addition to our 24 hours traditional towing, storage and lien sale services provided to our clients, we are also committed to serving the community. We participate generously in several community events, law enforcement events and nonprofit organizations giving back to the community. If awarded this contract, we will continue to maintain a high level of involvement and support for the City of Vernon and its citizens. This cover letter is included as part of the response to the "Franchise Tow Fee Program" for the City of Vernon and, as the authorized representatives, we hereby certify that we are authorized to bind the company to all commitments made in this proposal, that we are authorized to execute this letter, agreeing on behalf of H.P. Automotive & Tow, Inc. to the assurance, certifications, and compliance requirements as stated in this Franchise Tow Program and to the best of our knowledge, every part of this proposal is true and correct. Our proposal shall remain open for one year from April 15, 2015 to April 15, 2016. We will not be utilizing any sub contractor with this proposal. We sincerely thank for the opportunity and serious consideration given to our firm and we look forward serving the City of Vernon. In closing, it has been our honor and pleasure to serve the City of Vernon for last 43 years. Please feel free to contact us should you have any question or concern in this process. Respectfully, N 1 ' immy Sandhu President/C.E.O Introduction: [A] INTRODUCTION: [ A I H.P. Automotive & Tow, Inc. was founded by Mr. John Malone in the early 1950's, and the company was named after the City of Huntington Park, where it first began its operations. Initially, Mr. Malone started with one used tow truck, no employees, no yard, no phone number and no private or government agency contracts. As the business began to slowly grow with private tow service calls, the company eventually was incorporated in 1966 as a California corporation. Mr. Malone continued to work on building this business and then eventually retired in 1984. In 1984, a retired Utah Sheriff s Officer, Mr. Terry Dean Hoskins, whose father was a manager with Mr. Malone, purchased the company. Mr. Hoskins then began to further build on this established business and added new facilities and obtained new government contract work. Mr. Hoskins had many successful years and maintained a reputable operation for nearly twenty years. In 2002, Mr. Hoskins retired and sold the business to two brothers, Mr. Jimmy Sandhu and Mr. Sukhbir Singh. When these two brothers took over this operation, they knew that they had to invest substantial capital into this business, in order to redefine it as a modem operation and a leader in the industry. These new owners purchased a new fleet of trucks, improved the facilities, bought new equipment, improved the operations infrastructure by adding new technology, and hired more qualified employees. In doing so, H.P. Automotive & Tow, Inc. Inc. has become a state of the art Official Police Garage operation and has become a great employer for the communities it operates in last 49 years. Due to their hard work, investment, professionalism, the company has grown substantially over the years. Today, H.P Automotive & Tow, Inc. continues to grow and has become the most reliable source for towing and storage operation in Los Angeles County. Our understanding of the assignment: We have served and established a strong working relationship with the City of Vernon for last 43 years. Having served for a long period of time, we have a great understanding about the requirement of the City in terms of 24 hours of towing, storage, evidentiary & impound services, 24 hours customer assistance and release window, secured facilities, professional staff, rapid response, modern equipments & technology, full capacity to handle workload -light, medium, heavy duty vehicles, bilingual staff and community involvement. Significant steps: We have dedicated drivers, phone line, trucks and facility specifically assigned for the City of Vernon to handle the workload efficiently 24 hours a day seven days a week including holidays. In the last 49 plus years, we did not have had any performance issues, or any major insurance claim, or any small claim law suits. Our dedication, integrity, successful operations, professional team members, and proactive management have taken us where we are today and have become a reliable source for an official police garage in the area. Method and procedures: We have very systematic and sophisticated operating standard procedures for the company. We have advance and vigorous training programs for drivers, dispatchers and supporting staff members. Most of our 1 of 20 staff members have been with us for a long time and are well aware of company's strict rules and regulations. All our trucks, facilities and training programs meet the highest standard in terms of safety, response time and customer satisfaction. Our fleet is periodically inspected by California Highway Patrol, LA County Sheriff Department, local police agencies and by in house staff members. We do thorough background screening for all our employees' recruitment. All our tow trucks are modern, fully equipped and comply with California codes. All of our facilities are properly secured and protected in order to avoid theft and/or trespassing on to our facilities. We maintain 24-hour video camera surveillance and random inspection by our on -duty staff. Regardless of the value of an impounded vehicle, all vehicles are treated equally and receive proper protection and safekeeping. Maintaining properly trained, loyal and courteous employees is essential. All of our drivers and dispatchers receive intense training by a retired CHP Officer and J.J. Keller & Associates. Our drivers and dispatchers are also sent out to the California Tow Truck Association (hereafter CTTA) for certification. Once certifications are attained, drivers are further trained on a one on one basis by one of our experienced staff members. In addition, we conduct in- house classes for all our employees on essential educational matters. One of our hiring policies; is to hire employees with at least 3 years of experience in the field for which they are being considered. We conduct weekly meetings with key personnel and monthly meetings with our staff in order to periodically evaluate our operation and our performance as a whole. This leads to performance excellence in our operations as we are able to resolve issues and establish new guidelines in order to better serve our clients and our operation. Developing a strong relationship with police agencies and their staff is one of the approaches our management takes into serious consideration. We recognize that a major area in our performance is to serve the government agencies we are contracted with and to understand those agencies' goals and objectives. We place the top priority to the government agencies requests for services. We strive to keep all of our employees fully trained and certified in all applicable areas of our operation. Our training program is very specific for all of our drivers and includes training for our non- driver personnel. Some of our training is conducted in-house by our senior staff members and other training is contracted with other top providers. We require that o u r drivers and other personnel obtain the proper certifications in their given area of employment. It is our firm belief that well trained, informed and certified employees are the essential part of our operations. Excellence is something that comes with experience in dealing with very diverse communities and highly congested environments. With all the challenges in our industry, we are still maintaining the highest level of performance and satisfaction deserves by our clients. We have been delivering professional services on time within our budget for 43 years and we will continue to improve our level of services, facilities and operations as we go into the future. (Please see Exhibit — A in attachment section) 2 of 20 General Scope of Work: [B] GENERAL SCOPE OF WORK: [ B ] We are currently working with many government agencies, and providing with high level services at all times in Los Angeles County area from our main office Huntington Park, California and several satellite facilities located within our geographic working area. We provide comprehensive Light, Medium, and Heavy duty towing, impound and storage services as well as road side assistance 24 hours of day, 7 days a week. In general, we have provided extensive tow services since 1966 for many government agencies and general public. Below is the list of agencies that we serve: ➢ Homeland Security ➢ California Highway Patrol (South Los Angeles Area) ➢ Los Angeles County Sheriff Department (Compton, Century, and East LA station) ➢ Huntington Park Police Department. ➢ Vernon Police Department. ➢ Bell Gardens Police Department. ➢ Bell Police Department. ➢ South Gate Police Department. ➢ Los Angeles School Police Department. ➢ Burlington Northern Santa Fe Police Department (BNSF) ➢ Lynwood Parking Enforcement ➢ Commerce Parking Enforcement We also offer full services to corporate and private sector clients. Some of them are listed below. ➢ Automotive Repair Shops ➢ Auto Dealerships ➢ Equipment Transportation ➢ Road Side Assistance: Tire Changes, Jump Starts, Vehicle Loading and Unloading, Disablement, etc. ➢ Local and Long Distance Towing ➢ Private property towing - C.V.C. 22658(A) ➢ Loading and unloading vehicles Lockout, Pull Start, Recovery, Fuel Delivery, ➢ Long term storage small, medium and heavy duty vehicles Demographic service area & our strategic locations: We are serving nearly 2 million residents in highly dense and diverse communities and interact with over 1500 police officers and supporting staff members on a monthly basis. In addition to that we also work closely with 300 elected government officials in our service area. This exposure has given us a rare experience and knowledge making us as a leader in the towing industry. The proposed operation runs 24 hours 7 days a week. Serving the city of Vernon has been such a pleasure that we have developed unique relationship and systematic approach to fulfill and exceed all the towing needs by the City of Vernon. The City has an area of 5.12 square miles, a population of approximately 114 residents and over 45,000 visitors during the day. We are well aware of the towing & storage workloads 3 of 20 and requirements of the police departments. On an average, Vernon Police Department (VPD) impounds and stores approximately 85 vehicles per month. Based upon the VPD needs, we have established a permanent satellite facility at 2623-2625 East 56th Street, Huntington Park, CA 90255 which is half a mile away from the City boundary. We utilize this location exclusively for the City of Vernon for dispatching our tow trucks, for storage, and for impounds. We also have additional satellite facility at 1831 East 65th street, Los Angeles, CA 90001 which is a 1.5 mile away from the city boundary. In addition to the above two satellite facilities, our main office is located at 7300 Roseberry Avenue, Huntington Park, CA 90255 which is about 2.5 miles away from the City boarder. All these resources have made us extremely prepared for the City requirements at all times. Business information summary: Business Name Business Head Quarter Business Tel -Fax -Web Year incorporated in CA Corporation Registration ID Corporation Primary Agent Business Type Business Annual Revenue Business hours Normal business hours After hour gate fees Public auction time and day Years of government contract experience Combined experience of a team members Number of fleet Evidentiary capacity Average monthly tows Storage capacity Annual total tows, Impounds Average response time Estimate area of coverage Average number of employees Total facilities Facilities square footage H.P. Automotive & Tow, Inc. 7300 Roseberry Avenue, Huntington Park, CA 90255 Tel:323-583-1831, Fax: 323-583-3322, Web: www.hptow.com 1966 C0518421 Jimmy Sandhu Providing Police Towing, Impounds, Storage, Lien Sales, and related services in full capacity of Light, Medium and Heavy duty vehicles. Approximately 3 million 24 hours for services 7 days a week including holidays 7 am to 7 pm for customer assistance and vehicle release process During at night generally from 7 pm to 7 am Every Friday from 12 afternoon to 3 pm 1 49 Years l Over 200 years 12 tow trucks, 1 service unit, 1 mobile unit, 6 forklifts 30 vehicles at any time 850-1000 Over 800 vehicles at any time Approx.10,000 Under 15 minutes 35 square miles with over 2 million residents 22 to 32 with full time, part time and temporary labor 1 primary and 3 satellites 5 acres (approx) 4of20 Corporate Values: It is our fundamental belief that a business must have a set of ethics and accountability that guides it through its business purpose. We consider all the various entities and persons that we serve on a daily basis to be unique and deserving of our highest consideration. Furthermore, we respect the dignity and recognize the merit of all individuals involved in our enterprise. As a result, we are dedicated to following our values of ethical operations, performance with integrity, and being fully accountable for our actions. Implementation Plan: We are committed to providing professional, prompt, damage -free towing and roadside assistance, storage, evidentiary holds, and release services with a promise to making customer service, customer satisfaction and superior work quality our top priority. Our commitment begins at the top of our company chain and is relayed to all personnel and is expected as a mandatory objective of our operations. We empower our employees to make changes that are positive to our company and which enhance the satisfaction of our customers. In addition, we support our employee's proactive objectives which allow our company to expand and progress. Allowing our employees to have the ability to influence how H.P. Automotive & Tow, Inc. operates, maintains a positive morale and demonstrates their importance and commitment to our daily operations. Customer Satisfaction: As an Official Police Garage facility, we understand the challenges in providing customer service and customer satisfaction. We firmly believe that in order to gain respect and common courtesy, respect and courtesy must first be given. Our staff is fully trained to understand the complexities of our customers' emotional states when they arrive at our facilities. Therefore, a properly trained and experienced employee is the key to effective customer satisfaction. Our objective is to be respectful and to provide courteous service to our customers. We strive to provide friendly customer facilities, bilingual speaking staff, efficient equipment and rational procedures in order to serve our customers professionally and efficiently. We view everyone living in our service area as a potential customer, friend and neighbor. Our goal and desire has been and will continue to be a business that is an integral part of a community which takes the necessary steps to help our community meet its local needs. Our 49 -year journey and history in this industry has been a long and committed one and are always open to public feedback. Performance Excellence: We have faced several challenges in our long years in this industry, but have always maintained a widely respected level of performance excellence within our industry standards. We believe that modern equipment, a professional trained staff, cutting-edge technology, and our committed relationship with our community and police agencies have all been guiding points to our level of excellent performance over the years. The following is a summary of the most important factors that we take into consideration when it comes to performance excellence in our operations. We keep all tow trucks modern, fully equipped; maintain annual inspections by the CHP, daily random inspections by our staff and periodic inspections by other agencies. Generally, we replace our light duty equipment prior to 150,000 miles and heavy duty trucks 500,000 miles. In addition: » All of our facilities are properly secured and protected in order to avoid theft and/or trespassing on to our facilities. We maintain 24-hour video camera surveillance and random inspection by our on -duty staff. » Regardless of the value of an impounded vehicle, all vehicles are treated equally and receive proper protection and safekeeping at all times. » All of our drivers and dispatchers receive vigorous training in all aspects of their job duties. Our drivers and dispatchers are also sent out to the California Tow Truck Association (hereafter CTTA) for certification. Once certifications are attained, drivers are further trained on a one on one basis by one of our experienced 5 of 20 staff members. In addition, we conduct in- house classes for all our employees on essential educational matters. Developing a strong relationship with police agencies and their staff is one of the approaches our management takes into serious consideration. We recognize that a major area in our performance is to serve the government agencies we are contracted with and to understand those agencies' goals and objectives. We always give priority and special attention while serving our law enforcement agencies. Training and Safety Standards: At H.P. Automotive & Tow, Inc., we strive to keep all of our employees fully trained and certified in all applicable areas of our operation. Our training program is very specific for all of our drivers and includes training for our non -driver personnel. Some of our training is conducted in-house by our senior staff members and other training is contracted with other providers. We contract with California Tow Truck Association, J. J. Keller & Associates, Inc. and a retired C.H.P. officer. Our goal has always been to maintain a cohesive relationship with our employees and to assist them in bettering their potential in this industry. In evaluating the qualifications of our personnel, we take into consideration the following qualities: • Prior experience in the area of objective Knowledge and education/certification in area Comprehension of the objective • Professional interaction with law enforcement • Ability to handle the assignments efficiently • Personal interest in this industry and motivation to advance personal and social interaction with co-workers, customers and general public • Performing the duties with honesty and integrity • Self motivated and self discipline and wish to make a career in the industry • Share the management vision in terms of quality of service, work ethics, skill sets and honesty. We believe in giving everyone a fair and equal chance when it comes to recognitions and promotions based upon their work ethics and dedication. Our training programs include the following areas: ■ Professional Driving ■ Forklift Safety Awareness ■ Safety in Equipment ■ Safety in the field. ■ Risk Management ■ State Compliance ■ Roadside Service ■ General tow training ■ Vehicle release ■ General Dispatch ■ Safety in the Workplace ■ Customer Satisfaction ■ Dispute Resolution ■ Reporting/Finance ■ Data Management ■ Vehicle and Equipment ■ Drug testing 2 times a year. ■ Enrolled in random drug testing. ■ Enrolled in DMV pull notice program. ■ Live scan finger printing annually 6 of 20 ■ Vehicle Impounds ■ Vehicle Recovery ■ Lockout Procedures • Substance Abuse Awareness Dispatcher and Drivers Training: Maintenance ■ Personnel Policies ■ Booking Personal Property ■ Evidentiary Hold Procedures ■ Administrative Rules and Procedures ■ Updating drivers general towing policies every month. Drivers receive training in proper operation of all equipment. Proper operation includes but is not limited to safety, maintenance, application of procedures and compliance with regulatory requirements. Well maintained equipment and well trained drivers guarantee the safety of our personnel and the general public. Our dispatchers and office personnel are extensively trained in customer service issues and in properly dealing with agency requests. All of our employees are trained in dealing with customers who may have an elevated emotional state. We strive to comfort those who are upset due to the given circumstances and to focus on dealing with issues rationally. In addition, employees are all trained in our communication and technology systems in our office. Proper and professional communication with our clients, our agencies, and our drivers is essential to maintaining an effective operation. All of our personnel receive extensive training in safety issues. Some of the safety training applies specifically to the operation of equipment and roadside assistance. Other safety training programs deal with workplace safety and the safety of our customers and their property. Safety compliance is not only applicable to our drivers; it is applicable and required of all our personnel. H.P. Automotive & Tow, Inc. has and will continue to invest in the training of its personnel. This investment provides a positive return for our company, our clients, our customers and our employees. Probation period for new drivers: It is our firm belief that well trained, informed and certified employees are the essential part of our operations. Normally all our drivers bring minimum 3 years of experience before they are hired and they have basic skills and knowledge about tow industry. Once they are hired, they will be given a new uniform, necessary tools, training manual, company policies and procedures, and proper equipment with tools for them to drive. In the first two weeks every new driver will drive along with a senior driver and senior driver will monitor the knowledge and skills and report to Shift Supervisor and General Manager. After the 90 days we do full evaluation on driver's abilities to handle the workload efficiently. Police Impound handling process: To successfully run the operation, we have advance towing software system which we utilize during dispatch process. We use Towing Activities Support System (TASS) which is highly reliable, secured, and user friendly. Once we receive the call, we will deploy one of our skilled drivers with the truck closest to the scene under 15 minutes for light duties and 30 minutes for heavy duty calls. We use GPS device in all our trucks to respond quickly. Our dispatcher documents the time received, time dispatched, arrival time at the scene, our driver in tow with the vehicle. Drivers will follow the directions from the officer at the scene before they clear the scene with all the written authorization CHP 180 form. Driver also carries absorbent 7 of 20 for T.0 vehicles in case they have to clean up the basic oil spill, radiator leak or minor debris at the location. Once the driver clears the street flow they will then proceed back with the vehicle to our facility for safe keeping of the vehicle. Once the drivers in tow with vehicles, they will secure the vehicle safely. Drivers turn 180 CHP form documentation paper work with full verification of license plate, VIN verifications and submitted to our dispatchers on duty at our location for proper safe keeping and data recording into our system. Dispatcher monitors these calls and work very closely with our clients and our drivers throughout our operation. Once the vehicle is dropped off at our secured facility, all the vehicles will be parked accordingly based upon the police request. Our trained staff members will sort them out by size, duration, inside requirements in case hold for evidentiary purposes. They also book all the valuable property in a secured safe and documents on CHP180 form. Dispatcher also write on the front left windshield indicating the agency name who authorized the tow, driver's name who tow the vehicle into our facility, date of incident. We also take extra steps such as roll up all the windows, set the emergency brakes for the safety reasons. Vehicle releasing process: Our dispatchers are well trained in handling the vehicle release process. They are standing by to assist the customers in the vehicle releasing process 24 hours day, 7 days of a week including holidays. On an average we release 25 to 30 vehicles a day. Prior to releasing the vehicles, we will carefully verify all the documentation and charge the appropriate amount to the customers. We will record all the monetary transactions, process payments, create computer generated invoices on tow charges and fees, and also release the valuable properties to the registered owners as needed. The copy of the invoice will be given to the customers upon collecting all the due charges for the services rendered. Our record is maintained for 7 years period. Lien sales procedure and public auction: We have been selling our unclaimed vehicles exclusively through public auctions. Our auction team is fully trained and experts in the lien sale process. All of our unclaimed vehicles are sold at public auctions and we have never accepted sealed or secret bids. We hold our weekly public auctions on every Friday at 1831 East 65th Street, Los Angeles, CA. These auctions are held in accordance with the provisions of section 3071 and 3072 of the Civil Code. Every person will get a chance to inspect the vehicle before they can bid. These auctions are free entry and open to general public. Our employees are not allowed to participate in our auction. The lien sales are divided into three stages (CVC code: 22851) The first stage is value $500 or less (maximum storage is 15 days -CVC code 22669) The second stage is value $501 to $4000 (maximum storage is 60 days) Third stage is $4000 and above (the maximum storage is 120 days and additional 10 days redemption. Repo Claim Vehicles: On 30 day holds, Repo Company gets 15 days waived on the storage under CVC 14602.02. In compliance with applicable laws, when a vehicle comes in our custody, we place a lien on that vehicle after 72 hours in our custody. We conduct our lien sales on our vehicles on Monday, Wednesday and Friday. The valuation of the vehicle is conducted by impounding authority noted at CHP 180 form generated by government agencies. However if 72 hours has elapsed and such authority has not determined the value, we will conduct our own independent evaluation of said vehicles. 8 of 20 Once the vehicle clear the lien process as described above, we will proceed with those vehicles in our weekly auction and legally dispose them and record following information: • Date of auction • Auction number/ batch number • Purchaser's name and address • Proper invoicing • Record keeping for 7 years • Lien sales are conducted as per DMV requirement. We conduct our lien sales of unclaimed vehicles once a week. Our auction is open to general public. Hours of auction are 12 noon to 3 pm every Friday including holidays. Facilities: We have four facilities available to handle our business and can store vehicles as per our needs. Head Quarter Location: 7300 Roseberry Avenue, Huntington Park, CA 90255. This facility meets all City, State and Federal requirements for our type of operations. This facility houses not only our Corporate Office and Main Yard, but also has Customer Office and Lobby Area. This location is where we maintain our administrative staff, dispatch center, technology center, communications center, and business records. It is also at this location that our Customer Service Department handles all customer vehicle releases. The facility is fully secured by perimeter block walls, concrete floors, overhead lighting, surveillance systems and free customer parking. Our goal is to secure our main office facility and to provide the maximum security for the vehicles which are in our custody and safe keeping. This Main Yard may store up to 220 cars at any given time. We have also established primary evidentiary hold area for 8 vehicles as well as one lift for the detective to conduct investigation as necessary to our law enforcement agencies. In this facility we have offices for senior executives, general manager, shift supervisors, dispatchers, police lobby, and employee lockers & break room, lien sales processing center, technology room, customer lobby, city approved tow rates poster, ADA ramp, customer rest room, pay phone, and proper landscaping. Satellite facilities: (3 locations) Location 2: 1831 East 65 Street, Los Anqeles County, CA 9001. This location also meets the high standards of security and has necessary safe keeping amenities such as surveillance system, overhead lighting, concrete floors, maximum security for the vehicles which are in our custody and safe keeping. This facility can store up to 120 vehicles. Total area is approximately 28,000 square feet. Location 3: 2623-2625 East 56 Street, Huntinqton Park, CA 90255. This location also meets the high standards of security and has necessary safe keeping amenities such as surveillance system, overhead lighting, concrete floors, maximum security for the vehicles which are in our custody and safe keeping. This facility can store up to 80 vehicles. Total area is approximately 15,000 square feet. 9 of 20 Location 4: 9824-9830 Atlantic Avenue. South Gate, CA 90280. This location also meets the high standards of security and has necessary safe keeping amenities such as surveillance system, overhead lighting, and asphalt floors. This facility has 30 free customers parking, evidentiary hold for 20 cars, drivers training room, locker rooms, our service area, truck service area parts room, and also has maximum security for the vehicles which are in our custody and safe keeping. This facility can store up to 450 vehicles. Total area is approximately 89,000 square feet. All our facilities in compliance with city, county and state codes and are properly insured. Vision for the City of Vernon: Since H.P. Automotive & Tow, Inc. has been serving the City of Vernon for the last 43 years, we strongly believe that we have necessary resources, abilities, equipments, technology, management, facilities, work ethics, reliable staff, community involvement and quality of services to fulfill City needs in all aspects of towing, storage, road side assistance and related services with pride and honor. We have built a solid foundation of trust and confidence and it will definitely continue to grow as we look into the future. Our Mission and Commitment: H.P. Tow's mission is clear and simple. We are committed to provide the most professional and reliable services to our clients and maintain the highest standard in the industry. We will perform our services with the greatest degree of integrity and honesty. We will always remember to contribute back to the communities for which we provide services to and strive to make those communities a better place to live in. We will invest in our operations and in our employees; always maintaining highest level of safety and training. We shall be the role model for our industry and shall always strive to be a conscious operation as it may pertain to our environment, our clients, our employees and the communities we work in. (Please see Exhibit— 8 in attachment section) 10 of 20 Work Plan: [C] WORK PLAN: [ C ] We believe that our commitment to providing professional, prompt, damage -free towing and road side assistance, storage, evidence hold, and release services begins with promise everyday to make customer service; customer satisfaction and superior quality work our top priority. This commitment at the top of the company's chain of command is relayed to all personnel, no matter their position or location. Being committed to quality service involves every individual in our company having responsibility in their actions with each other and the customer we encounter. We empower our employees to make changes that are positive for the company. Also, we praise employees for forward thinking that allows our company to expand and progress. Allowing employees to have the ability to influence how H.P. Tow, Inc. operates and maintains a positive morale and demonstrates their importance and commitment to the daily operations. In the past 49 years we have towed and stored over a million vehicles of all types. Due to our dedication to customer service and employee training, we have not received any written complaint from any of our government and municipalities agencies. All of our work plans have been implemented successfully over the years and we are very proud to continue the tradition of excellence. Major Work Plans in use: 1. Set an example for the City of Vernon, its residents, visitors and business community that exceeds tow industry standards. 2. Provide necessary modem equipments to assist and satisfy the police department's daily needs. We have 12 tow trucks (light -medium -heavy) and 2 service units in our fleet and are professionally equipped with necessary equipments to handle the workload efficiently. All our trucks are strictly maintained as per manufacturer requirements. We have the necessary equipment to handle light, medium and heavy duty towing to fulfill City requirements most efficiently. We are aware of specific needs of the City of Vernon about commercial and oversize towing necessity and have added heavy duty tow trucks to our fleet. 3. We have 12 phone lines with 4 automotive roll over, dedicated fax, and payment processing numbers, 8 independent phone stations with the recording up to one year. 4. All our facilities are equipped with forklifts for customer assistance and for organizing the vehicles properly. 5. Assist the Police Department with general towing, impoundment, evidentiary hold, and storage and road side assistance as required. 6. Assist the police department in setting up special events such as DUI check points, parade, carnivals, rides, supporting events, and during natural disasters. We provide tables, chairs, lighting, shelters, canopies, refreshments during these events. 7. Provide the Fire Department with the junk vehicles for use of training and educational sessions. We also assist fire department with towing services as needed within or outside the city boundary. 8. Provide expedited response for all service requests by having twenty-four hour on-site dispatching as well as having our trucks strategically placed throughout the city. 9. Provide consistent quality service by utilizing our own employees and fleet to provide service and 11 of 20 deploy trucks from our other locations to assist when needed. 10. We have maximum security in all our facilities monitored 24 hours using sophisticated surveillance systems with 30 days day and night vision and 30 days of recording. Most of the facilities equipped with high quality cameras that could capture all the angels of the yards. They also periodically are supervised by our team members. 11. We have overhead flood lights for maximum visibility at night. 12. Most of our facilities are secured with 8 feet block walls and 2 feet of barbed wire for maximum security. All our facilities floors are debris -free, weed -free, oil -free and covered with solid concrete with proper water drainage. 13. All facilities are graffiti free and have beautiful landscaping per the city code requirements as well as for own better appearance. 14. We have state of the art office equipped with advance phone and work stations. We have additional sitting area for the police with necessary amenities. 15. All our employees go through vigorous background screening. 16. We accept cash, credit cards, corporate checks, money orders in the form of payments. We conduct all the payment transactions in clear view of customers and record all the transactions for our file. 17. We have proper system to address customer's complaint and our staff is trained to handle them as quickly as possible. 18. We process lien sales on unclaimed vehicles as required by the applicable sections of the civil and vehicle codes. We conduct our public auction on a weekly basis as required in a commercially reasonable manner. We have armed security guards during the time of public auction. We clean and wash all the cars before sell to the public. 19. We have customer parking for handicapped as well as for regular customers. We also have customer lobby and bench for the resting. All our approved towing rates are posted clearly in the lobby. We also provide public restroom when needed. 20. We provide quick response to the towing services as well as to customers during the releasing process. 21. All our documents are well recorded and kept in a very secured place and locked by the general manager. 22. We are able to store up to 30 vehicles in a closed area which is specifically designed for evidentiary hold purposes. Our evidentiary hold area is properly secured and fully equipped with necessary tools. We also have vehicle lift to assist the detectives with their investigations. 23. Our facilities are capable of handing large volume and can store up to 800 vehicles at any given time. 24. Although towing service is available 24 hours, our normal business hours are 7 AM to 7 PM including holidays. 25. We have generators for backup in case of power outage or shortage. 26. We can also assist customers after normal business hours at additional charges for vehicle release process. 27. All our drivers have professional appearance with corporate uniforms. 12 of 20 28. We treat all our customers with respect and pay attention to their needs. 29. All these years we are committed to quality of service and always open to new suggestions that can improve our services for customer's total satisfaction. We have been and continue to be a role model in towing industry. We offer road side assistance and towing to our police agencies as needed whether it is in our working area or outside the area. For the Vernon police department, we have provided this service for last 43 years at NO COST. We have a separate lobby for police officers to conduct paper work at our facility with full access to internet, printer, copier, fax, telephone and rest room. We also allow K-9 unit training at our facility. We give low value vehicles to fire department and police department for training and educational purpose from time to time. 30. In many occasion we have gone outside the city boundaries to tow small and large vehicles that are owned by the City of Vernon. 31. We have invested over 5 million in our operations over the last 10 years in terms of facilities, equipments, technology, and employee improvements. 32. We generously participate and contribute to various community events, including; religious, non- profit organizations, youth and senior events, police educational and memorial foundations, youth and booster clubs, local school and community events, cancer and diabetes societies, local sports and beauty pageants. Service request: All the tow requests come through the phone lines received by our professional dispatcher. They are highly experienced and trained. They also assist customers at the window for releasing the vehicles to their registered owners, legal owner and insurance companies. Once our 24 hour dispatchers receive the data, the request for the towing services, it is passed on to our drivers. All the trucks are equipped with GPS device helping them to respond rapidly. Giving the circumstances of geographic area, we have divided our working area into four different zones (North, South, East, and West). Each zone has 2 drivers available during peak hours, one with standard truck and other with flatbed. This method has been very successful for our operation in responding to all the calls less than 20 minutes. Driver's on duty: Most of our drivers are bilingual (English and Spanish). On duty they act very professionally and wear Company's uniform with a name tag. All our drivers are highly experienced and trained to handle light - medium -heavy duty towing requests. Once drivers receive the call, they will 97 the call less than 15 minutes. Once they hooked up with the vehicle, they will proceed forward to our secured facilities for safe and secure unloading. Our drivers then turning all the paper work to dispatchers for update the inventory. Our drivers work as a team with other drivers as well as officers in the field in carrying our towing operation efficiently. All the drivers maintain their equipment as per California Vehicle Code Requirements. All our drivers enroll DMV pull notice program and random drug testing as per state, and federal requirements. Yardman: We have a yardman who is specifically trained to maintain all the vehicles in the facility by categories and sizes from small, medium and large. Certain vehicles will be hold for evidentiary purposes where we have to house them in enclosed secured facilities. This person is in charge of inventory of vehicles as they come 13 of 20 in on a daily basis, makes sure that all the vehicles are properly parked for easy access, is responsible for up keeping and maintaining of facilities, and vehicles inventory at all times. Shift Supervisor: All our shift supervisors are experienced and highly trained. We have assigned shift supervisor for each shift in 24 hours. Shift supervisor will monitor and manage all the aspects of operation in terms drivers' performance, documentations and finance. Each shift supervisor will make a detail daily report about all the activities and submits to the General Manager at the end of their shift. Each shift supervisor manages on average 6-10 personnel and coordinates their duties. Finance and Human Resources (HR): Our finance officers are experienced and highly trained. We have in-house finance department who reconcile documentations and banking on a daily basis. Our finance department handles all aspects of accounting. Our HR department looks over recruitment, training, employee data, pay rolls, seminars, workers insurance, workers comp, business licensing and permits, maintain tow logs, and maintain all necessary business related files. IT Manager: We have experienced and trained IT manager on site. He maintains all computers & software's, facility surveillance system, communication system; two ways radio system, data servers, electric gates motors, and office equipments. Lien Sales and Auction: We have a professional team who is dedicated for lien sales and auctions. We use Clear Choice lien sales services, San Diego, CA. All unclaimed vehicles inventory go for public auction on every Friday. Our public auctions are held in accordance with the provisions of section 3071 and 3072 of the California Civil Code. We have been selling vehicles through public auctions which are free entry and open to general public. On an average, we sale 40-60 cars per week. General Manager: Our General Manager is highly experienced and trained who overlooks the entire operation. He manages facilities, fleet, employees, assist general public and work very closely with law enforcement officers. He oversees all the office report and procedures. He works closely with all the shift supervisors to ensure consistent quality of services. Vice President / Chief Financial Officer: Our Vice President has over 19 years of experience and is well aware of full operations. ➢ Oversee all financial operations ➢ Develop and analyze capital expenditures ➢ Monitor inventory management ➢ Strategic Plans for long terms ➢ Financing top line growth 14 of 20 ➢ Help Company identify their SWOT ➢ Offer ways to utilize accounting information to develop and grow the business prepare budgets and forecasts ➢ Deliver insight by analyzing results of key business trends set objectives that support long-term company goals ➢ Ensure our operation runs smoothly and efficiently at all times ➢ Work very closely with all shift supervisors, General Manager, IT manager, Finance Manager, HR Manager, and Record Manager. President: The president is well experienced and is fully aware of all aspects of management and organization. He has wealth of knowledge about towing industry gained over 20 years. He has in-depth understanding about corporate values, geographic area, diverse community, government and law enforcement agencies. He is also appointed as a Public Safety Commissioner in one of the cities in Los Angeles County. ➢ Oversee full operations of company ➢ Conduct meetings with Key Personnel twice a week ➢ Oversee all government and public relations ➢ Oversee all monetary and accounting operations purchasing and selling of business equipment and facility Maintain and obtain all business licenses and permits ensure compliance with all local, state and federal Laws ➢ Making key decisions regarding staff and employee relations, ensure customer and employee safety awareness, and sets corporate goals ➢ Ensure industry standards are met and complied with Oversee all community support and involvement ➢ Oversee all business expansion and improvement decisions ➢ Ensure all staff is properly trained and certified in his/her area execute and oversee implementation of company policies ➢ Welcomes the new ideas and suggestion to better the company Analysis and Research: In our journey of 49 years in the towing sector, we have seen the gradual evolution in terms of services, equipments, technology, demographics, government requirements, facilities, labor laws, cost of business and many more. We have always kept pace with the changes and the growing demands of our complex business. We continue to learn based on our experience, ongoing research and analysis of the industry's changing demands and assure that we will always be ready to meet or exceed any future towing requirements for the City of Vernon. (Please see Exhibit — C in attachment section) 15 of 20 Fees and Cost: [D] FEES AND COSTS: [ D ] We herein propose two options, for the City's consideration. However, H.P. Tow, Inc. is open to other options which may be proposed by the City. Proposed Option One: Heavy Duty 1 250.00 60.00 1 Over one ton and over 41 feet Other service charges: Gate fees will be applied for each vehicle release after normal business hours $ 60.00 Clean up service on accident calls: Included in our hourly rates as above 0 Skilled labor as required on accident scene with recovery assistance rates per hour $ 60.00 Lock out services on stored and impounded vehicles / Regaining entry into vehicles for police request: Included in our hourly rates as above 0 Road side assistance / Jump start / Fuel delivery / Lock out service / Tire change / Air delivery/ Push start / Loading and unloading will be charged as service call $ 60.00 (per request) Motorcycle storage per day $ 20.00 Pick up bulk parts (per tow per one ton) $ 60.00 Evidentiary hold for victim's vehicles First 7 days 0 From 8th day onwards, per day storage charge will apply based upon type of vehicle Drop fees when vehicles are hooked up $ 60.00 Home tows / Owner requests (within 10 miles radius) flat fees Light $ 85.00 Each mile after 10 miles radius Medium $ 90.00 Heavy $125.00 Per Mile $ 5.00 15 days Lien $ 70.00 30 days Lien fees short $ 70.00 90 days Lien fees long $ 100.00 All City owned vehicles we will provide road side service and towing Within 500 I 0 miles of the City boundary Profit sharing with the City / Franchise fee 1St Year of the contract (flat fees — paid quarterly in four equal payments) $ 30,000 2nd Year of the contract (flat fees — paid quarterly in four equal payments) $ 32,500 3rd Year of the contract (flat fees — paid quarterly in four equal payments) $ 35,000 Note: All rates cited above shall increase by 5% annually. All the residents of the City of Vernon will get 20% discount on all our services. 16 of 20 Proposed Option Two: Medium Duty Heavy Duty Miscellaneous charges: 1 250.00 1 60.00 Over one ton and over 41 feet I Gate fees will be applied for each vehicle release after normal business hours $ 60.00 Clean up service on accident calls: Included in our hourly rates as above 0 Skilled labor as required on accident scene with recovery assistance rates per hour $ 60.00 Lock out services on stored and impounded vehicles / Regaining entry into vehicles for police request: Included in our hourly rates as above 0 Road side assistance / Jump start / Fuel delivery / Lock out service / Tire change / Air delivery/ Push start / Loading and unloading will be charged as service call $ 60.00 (per request) Motorcycle storage per day I $ 20.00 Pick up bulk parts (per tow per one ton) $ 60.00 Evidentiary hold for victim's vehicles First 7 days 0 From 8th day onwards, per day storage charge will apply based upon type of vehicle Drop fees when vehicles are hooked up I $ 60.00 Home tows / Owner requests (within 10 miles radius) flat fees Light $ 85.00 Each mile after 10 miles radius Medium $ 90.00 Heavy $125.00 Per Mile $ 5.00 15 days Lien- Value less than $500 $ 70.00 30 days Lien fees (short) Value less than $4000 $ 70.00 90 days Lien fees (long) Value more than $4000 $100.00 All City owned vehicles we will provide road side service and towing Within 500 0 miles of the City boundary Profit sharing with the City / Franchise fee 1 st Year of the contract (on all tows) 11 % Gross receipt 2nd Year of the contract (on all tows) 13% Gross receipt 3rd Year of the contract (on all tows) 15% Gross receipt Note: All our rates mentioned above will go up by 5% annually. All the residents of the City of Vernon will get 20% discount on all our services. (Please see Exhibit — D in attachment section) Samples of other municipalities' rates 17 of 20 Ability to Perform: [E] Ability of the Proposer to Perform: So far we have covered all the aspects of our services, resources and strengths in this proposal. Our 49 years of dedicated engagements in towing industry, experience we have earned, challenges we overcame and have successfully reached a stage where we can safely say, H. P. Tow, Inc. has become a role model for the tow industry. Our workforce abilities were repeatedly tested over a long period of time while we perform our services in our working area of South East Los Angeles County. We have met and in some cases have exceeded the requirements set by our clients. We have earned the respect and recommendations of many policy makers and law enforcement agencies for our services that we feel humbled. Please find recommendation letters in our Exhibit— E in attachment section. We take the opportunity to briefly highlight key persons and their responsibilities that are behind the success of our operation. ftftne"w o'166 e r e♦ bilities Jimmy Sandhu Oversee full operations President & CEO Conduct meetings with Key Personnel on a daily basis 20 years of towing experience Oversee all government and public relations Graduated Bellflower HS Oversee all monetary and accounting operations Purchasing Attended Compton & Cypress and selling of business equipment and facility Maintain and College emphasis on business obtain all business licenses and permits Ensure compliance management with all local, state and federal Laws Public Safety Commissioner, City Making key decisions regarding staff and employee relations of Artesia Ensure customer and employee safety awareness Very active in community Ensure industry standards are met and complied with Oversee Public Relation all community support and involvement Light, Medium and Heavy Duty Oversee all business expansion and improvement decisions Towing Certified Ensure all staff is properly trained and certified in his/her area Execute and oversee implementation of company policies Sukhbir Singh Oversee all financial operations, Develop and analyze ',lice President / CFO business planning for capital expenditures, Inventory 19 years of towing experience management, 5 year Strategic Plans, Financing top line growth Attended Cypress & Cerritos Help Company identify their SWOT, Offer ways to utilize College emphasis on business accounting information to develop and grow the "business accounting and management, Prepare budgets and forecasts, Deliver insight by analyzing Very active in community results of key business trends Set objectives that support long-term company goals, Value preservation in relation to Light and Medium Towing accounting, financial reporting and compliance Integrate IT Certified systems with introduction of enterprise -wide systems for high-volume routine processes to realize meaningful benefits in the form of cost and time efficiencies and improved data quality, Make smarter use of alternative service -delivery models in order to attain greatest efficiency in the operations 18 of 20 Dalbir Swaitch Oversee daily operation, Manage facilities fleet, yards and Operation Manager employees Oversee all office reports and procedures 16 years of towing experience Oversee hiring and employee matters with direction from the Attended college in India with President Conduct operation and performance reviews for all emphasis on management employees. Address all customer service complaints in order to ensure full satisfaction of services rendered Light and Medium Towing Oversee vehicle auctions and all necessary reports and Certified accounting Ensure that President and Company objectives are met. Ensure complete standards of performance for employees and operation Conduct weekly employee meetings to address operations, safety and customer satisfaction Conduct monthly meetings with Key Personnel in order to review objectives, deal with issues of concern and implement new objectives and/or procedures. Overlook employees training Yadwinder Sandhu Oversee information & technology matters, assist senior IT Manager/Assistant Manager management, computer technician, server management, 10 years experience upgrade technologies, software specialties, CCTV specialist, Graduated from University of Data base manager, Technology security specialist, general Phoenix maintenance Attended IT school in New Mexico Benjamin Cruz Oversee fleet, equipment, drivers, parts and maintenance, work Fleet Supervisor with middle level management, work with dispatchers, work with 17 years of experience yardman, work with other drivers, assist in coordinating special Light and Medium Duty certified events, monitor and insure compliance with all regulatory requirements for the operation, train new employees Mark Mathew Oversee lien sales, DMV documents, Assist junior drivers and Lien Sales Supervisor dispatchers, work with upper management, monitor operation for 30 years of experience lien sales auction, assist junior drivers as needed, train new Light and Medium Duty certified employees, report and work closely with upper management Judith Bernell Record supervising, banking, accounting, account payable and Record Manager receivable, book keeping, daily bank deposit and ledger, 9 years of experience in finance reconciliation, pay roll, assist with budgeting, work with upper Bachelor in Accounting management, maintain HR files Josephine Guadalarjara Oversees the entire dispatch activities, maintain stationary, Dispatch Supervisor assist customers, work with upper management, maintain and 12 years of experience record all customer records, and receipts, communication with Graduate from Lynwood school clients, monitor junior staff and their performances 19 of 20 H.P.AUTOMOTIVE & TOW, INC. ORGANIZATION STURCTURE w,*vmmsoum RiNlslfltSE max" � tO Y ?v i° z c .-sasd��Er Farr �6kMs TOWING SERVICES LIEN SALES 20 of 20 Attachments Exhibit A - N 1 ifT�7 7Tj 2;2 RKLI.- H.P. AUTOMOTIVE& TOWWW INC. 7300 Roseberry Avenue Huntington Park, CA 90255 Tel: 323-583-1831 Fax: 323-583-3322 tiff H.P. AUTOMOTIVE & TOW, INC. I.J L + Department of Homeland Security + California Highway Patrol + Los Angeles County Sheriff Dept 1. East LA Station 2. Century Station 3. Compton Station 4. TSB (Transit Service Bureau) 5. TSD (Traffic Services Detail) 6. TRAP ( Task Force Regional Auto prevention) 7. Major Crimes Division S. Parks Bureau + Huntington Park Police Dept + Vernon Police Dept. + Bell Gardens Police Dept + Bell Police Dept + South Gate Police Dept + Los Angeles School Police + Burlington Northern Santa Fe Police Dept (BNSF) + Lynwood Parking Enforcement + Commerce Parking Enforcement + Many other Commercial Accounts H.P. AUTOMOTINT & TOW. INC. [�r-s��herry A-ver;u�- A/Al" fu L "5 1M. 'Fr'lr' 01-ir Headquarter contains the state of the art dispatching center, secured evidentiary facilities and a separate lobby for police officers. Our facility is well maintained with plenty of parking for cus- tomers. We have on -duty personnel twenty-four hours a day with regular patrols round the clock. We also have modem sur=veillance system in place which monitor facility up to thirty days. Incorporated 1966 H.P. AUTOMOTIVE & T0TVV. INC. al I% 49 years of service Z Our Satellites Yards We provide comprehensive, professional and quality service to various law enforcement agencies, corporate customers and individuals. We are always open and fully staffed with profes- sional, loyal and experienced team members. Because of the dedication of our team members. we have earned a solid reputation of excellence in the towing and storage service industry. H.P. AUTOMOTINT & TOW, INC. our fleet is modem and fully equipped per California. Highway Patrol guidelines. We have the ability to tow light, medium and heavy duty vehicles safely. All our drivers go through vigorous training to operate these type of trucks professionally and safely. All our trucks and operators are My insured. All our trucks are well maintained. We constantly invest in our fleet to meet state and federal requirements. law.! . Tv�. --vow jS, 0a #. 10- H.P.AUTOMOTIVE I TOW, INC, T 1 11 1 1 '6 6 1 11 1 11il I I111! I. a I I I I I I I j, ILI I I I !6l I 11A 11 Ili, I Ll ji I , I j I A AW L4 1IVhl,116 !ill I All our drivers are experienced, courteous and professional at all times. The success of HP Tow is due to our loyal drivers who take great pride in what they do. We constantly invest in our employees to make them better and educated to perform their duties. H.P. AUTOMOTIVE & TONN', INC. 1 ;7 • 1 1611111 y11, 111 1 !.111 114.. d III I I I'll bill H III 1, 1, 1. 1 I, i— o"I We provide extensive in-house periodic training for all employees to im- prove their work skills. -We have specially created a Company Standard Operating Procedure and Employee Manual to ensure we maintain high standards of safety and quality of services. Ll H.P. A TOMOTIXTE & TOW. INC. Park t ilei a..ik i(ils�l€�ols� l We have been selling our vehicles exclusively through public auctions. Our auction team is fully trained and experts in the lien sale process. All of our unclaimed vehicles are sold at public auctions and we have never accepted sealed or secret bids. We hold our weekly public auctions on every Friday at 1 831 East 65th Street, Los Angeles, CA, . These auctions are held in accordance with the provisions of sec- tion 3071 and 307 2 of the Civil Code. Every person will get a chance to inspect the vehicle before they can bid. These auctions are free entry and open to general public. Ir III A0% VWINC. S824 Atlantic Ave. IMPOU'VD Cc STORAGE W�L Our Secondary facility in South Gate - H.P. AUTOMOTIVE & TOW, INC. `, Park, i 2,,;� _. I.� II II III AIII L��i llle,AJ II III II k I I I I, Itl�l II. 18 II II II I III II II III If u H.P. Tofu's mission is clear and simple. We are committed to provide the most professional and reliable services to our clients and maintain the highest stan- dard in the industry. We will perform our services with the greatest degree of in- tegrity and honesty. We will always remember to contribute back to the commu- nities for which we provide services to and strive to make those communities a better place to live in. We will invest in our operations and in our employees, always maintaining highest level of safety and training. We shall be the role model for our industry and shall always strive to be a conscious operation as it may pertain to our environment, our clients, our employees and the communities we work in. Attachments Exhibit B REFERENCE: Hon. Jorge Cisneros President Of Los Angeles County Police Chief Association Tel: 323-346-7191 REFERENCES: Huntington Park Police Department: Contact information: Chief Jorge Cisneros 5542 Miles Avenue Huntington Park, CA 90255 PH: 323-826-6629 Vernon police Department: Contact information: Chief Daniel Calleros 4345 South Santa Fe Avenue Vernon, CA 90058 PH: 323-587-5171 Bell Police Department: Contact information: Captain Ty Henshaw 6326 Pine Avenue Bell, CA 90201 PH : 323- 685-1245 South Gate Police Department Contact information: Captain Darren Arakawa 8620 California Ave, South Gate, CA 9 PH: (323) 563-5400 REFERENCES: California Highway Patrol (C.H.P) SOUTH L.A AREA 530 Contact information: Officer Joseph Pace & Robert Bell (Towing coordinator) L9700 Hamilton Avenue Torrance, CA 90502 PH: 310-516-3355 Los Angeles County Sheriff Department: r Contact information: Chief James Lopez Chief Bobby Denham Bash Bakharian (Major Crimes Bureau) (Towing Coordinator Manager) Sheriff Head Quarter 4700 Ramona Blvd. Monterey Park, CA 90754 PH: 323-526-5000/ 323-526-5582 Burlington Northern Santa Fe (BNSF) Contact information: Shift Supervisor 1302 E Lomita Blvd, Wilmington, CA 90744 (310) 549-7440 Bell Gardens Police Department Contact information: Chief: Robert Barnes 7100 Garfield Ave Bell Gardens (562) 806-7615 u : _ . ��: } I!. hwih. cud ir�ul REFERENCES: Major Crimes Division ( L.A.S.D Contact information: Captain James L. Ritenour/ Merrill Ladenheirn 11515 Colima Rd. Building C-111 Whittier, CA 90604 PH: 562-946-7846 Lynwood Parking Enforcement Division: Contact information: Director J.D.Whitaker 11330 Bullis Road Lynwood, CA 90262 PH 310- 603-0220 Ext -271 Commerce Parking Enforcement: Contact information: 2535 Commerce Way Commerce, CA 90040 PH: 323-7224805 Los Angeles School Police Department: Contact information: Sergeant Jose Lopez 1330 W. Pico Blvd Los Angeles, CA 90015 PH:213-285-8103 ra 3N, Red Stars indicate our facilities ,V 3tr st Los An 9 re STAPLES Center W �ersar swic 01 ala East Los Angeles 37 S Milifornia Science Center Montebello vim 'Vernon C wo, \ w 1.8zti si > Commerce Vie%,v Park -Windsor W Hills Mavwood Huntingtor Pico Rive Park Bell J Florence -Graham Se; Gardens Irglevvood Cudahy South Gate N Ii, B;q: Westmont ,mnox Downey S E Angeles L' gel, *Lynwood "-Yves Athens FT Willowbrook ---------------------------------- Our computor receipt Upon request, you are entitled to receive a copy of the � Towing Fees and ---------------------------------- Access Notice. H. P. Automotive & Tow, Inc. Carrier ID# CA162918 RELEASE Receipt 7300 Roseberry Ave. Receipt # 44802 Huntington Park, CA 90255 Log # H118229 (323)583-1831 Call # H75288 Released: 04/12/15 09:42:00 Lot: 1 Auth: HPPD HUNTINGTON PARK Veh: 1999 NISS ALTIMA LIGHT Tow 01:00 @ 151.20 151.20 Body: 4D Color: GRAY Outside Storage 1 @ 55.44 55.44 License : 4UEZ208 CA Odom: ------------------------------------------ Veh ID #: 1N4DL0lD5XC102323 Total Charges 206.64 Veh Code: 22651-P Hold: NO CAL DL Payment Received ( 206.64) Dispatch: 21:45 Arrive: 21:52 Cash 206.64 row Date: 04/11/15 Time: 22:12 Remaining Balance 0.00 row From: RANDOLPH/MILES Released By: Released To: Removed By: JENNIE RAMIREZ TERRIQUEZ N3421314 CA Address: 8139 EVER GREEN AVE (323)542-7471 City/State: SOUTH GATE, CA 90280- Emp: VL I, the undersigned, do hereby certify that I am legally authorized to take possession of the Vehicle described above, and it is in satisfactory condition. [/We further agree to indemnify and hold harmless H.P. Auto & Tow Service, Inc., its successors issigns, or agents from any and all claims, actions, suits, agreements, or liabilities arising Erom its possession of the Vehicle. Any inoperable vehicle MUST be towed from the site. Our time cards for drivers call CALL RECEIVED -' € { ' �OA . 4 DISPATCHED nPR 1 5353 LS ' �5 ON SCENE APR' .L '�5 2 :5 IN TOW YP ' _ 5 CLEAR3� 's ' 22: i 2 AGENCY LOCATION y l r 7 l y DISPATCHER i A DRIVER TRUCK # NOTES Licenses & Permits posted ;v Cky or youth Gate t( Cir "O Of of Oc"pancy _ tCon"kift Of CC%#Ml," -13-2015 11:12 FROM: IMMI 111. DDUCER .nen Insurance Services, Inc, 231 Mulholland Hwy. #209-A labasas CA 91302 18) 222-9080 URED P. Automotive & Tow, Inc. 00 Roseberry Ave. ntington Park CA 90255 23) 583-1831 TO:13235833322 P.2/3 ^":fi �•; •:t: -••`-• :•:sg}:<;}x..;7iz•Sr: �'�'f.••`.: a: �?aa• rsc:: ...t;,:: •,ti..;..: ' '` • r;�:%`,x"*:v ;;,`,ti:•:>....•::}}a}, . •:�{;?r`�;,, :b.a,:�?i ISSUE DATE (MM/DD1YY) '; �C:•rrr.°a' .. }3S�.;b. �• f�%r }�::3� 'fix k'• 'bf'�,.k•:?: r::�::•},;�;};x� '>"'{?`.: I - l / THIS CERTIFICATE IS iSSUEQ AS A MATTER OF tNFORMAiION ONLY AND CONFERS NO RIGHTS UPONTHE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. COMPANIES AFFORDING COVERAGE COMPANY A LETTER Oregon Mutual Insurance Co. COMPANY LETTER COMPANY `. LETTER COMPANY D LETTER COMPANY E LETTER THIS tS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED, NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. TYPE OF INSURANCE POLICY NUMBER POLICY EFFECTIVE POLICY EXPIRATION LIMITS DATE (MM/DD/YY) DATE (MM/DD/YY) GENERAL LIABILITY GENERAL AGGREGATE )$ 5, 000, 000 X COMMERCIAL GENERAL LIABILITY PRooucTS•COMP/OPAGG. j S5 , 000, 0 0 0 CLAIMS MADE FT] occuR. CMC -912660 05/20/14 05/20/15 PERSONAL a ADv. INJURY $1, 000, 000 OWNER'S 8 CONTRACTOR'S PROT. EACH OCCURRENCE $1, 0 0 0, 000 "— FIRE DAMAGE (Any one fire) S 100, 000 MED. EXPENSE(Anyoneperson) $ 5, 0 0 0 AUTOMOBILE LIABILITY COMBINED SINGLE ANY AUTO LIMIT § 1,000, 000 _ ALL OWNED ALTOS BODILY INJURY I $ X SCHEDULED AUTOS ! (Per person) X HIRED AUTOS CMC -912660 05/20/14 05/20/15 BODILY INJURY $ X NON -OWNED AUTOS (Per accident) X GARAGE LIABILITY PROPERTY DAMAGE $ EXCESS LIABILRY EACH OCCURRENCE $1, 0 0 0, 000 UMBRELLA FORM CMC -912660 05/20/14 05/20/15AGGREGATE $1, 000, 000 OTHER THAN UMBRELLA FORM STATUTORY LIMITS WORKER'S COMPENSATION / / / / EACH ACCIDENT $ AND DISEASE—POLICY LIMIT S-- -- -- - EMPLOYERS' LIABILITY DNSEASE—EACH EMPLOYEE $ OTHER $ 600,000 On -Hook $ 600,000 Garage Keepers CMC -912660 05/20/14 05/20/15 3CRIPTION OF OPERATIONS/LOCATIONSIVEHICLES/SPECIAL ITEMS ,w truck operation :rtificate Holder is Additional Insured ;zzsN< .... ..........:v:::•::-v::::::.vnv;w::{•i'•.. ... -,.n.. .........n: .; ..� ... •r:^; }; v:... \:;}2:. :p w::•:v'r ...»... .. ,..:.. .............. .... .:: ... nn.:... ... :. ... ...........::... .: .:..:. rr.v....... n.... ... .. 4 .. ... .:+•,�w:..n ••�: n0.. r..v...:.:..: •Iv :•.vY' ?N%w,.,.....:.:. "y;:•:o:r{;: i}'r rL}: ..... n..................•x.J. nn..w:: :.;:... }n .n::.v:r :.. v.{.: r•r•-v:: :... :n.v:: • }:: •� :..v. w •� �1. if... .. ..::::: :•:•:.... ;:�•::::... :v......:r.•::5:{a;. r}:..,.::...:+�•.�... ..»}:,:•: a.:.. :.. A.�..10..:. .F•,y;,.};y.:;.v:.:::a:}r.:i::••:}.c..i^..w?:;:v::}::.:ys.:ir + •y,..:..?a.;...,,••;?k.::�`"r.:.::>.}::..:;:{,::.:%•.'!::a:.::...:..:.�:r::�.,::::.^•i.,R•cr ••THE.. •I�!it1,.�!ie3:!.Yt;''y%::i:b:<::;:�r x+r£::::s:a:?..:•..r.:::.e.,>L:\..u.,n:.... .,.. i..........{: ��"" "�^""• SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED B£FOR EXPIRATION DATE THEREOF, THE ISSUING PANY WILL ENDEAVOR TO ty Of Vernon MAIL 3 0 DAYS WRITTEN NOTICE TO THE RTIF AT OLDER NAMED TO THE LEFT, BUT FAILURE TO MAIL SUCH NOTI E S L OSE NO OBLIGATION OR !05 Santa Fe Ave . TS OR REPRESENTATIVES. !rnon CA 90058 ? LIABILITY OF ANY KIND UPON THE COME iNY, I J�� / AUTHORIZED REPRESENTATIVE -13-2015 11:13 FROM: DUCER ien Insurance services, Inc. ?31 Mulholland Hwy. #209-A Labasas CA 91302 -8) 222-9080 RED 3. Automotive & Tow, Inc. )0 Roseberry Ave. itington Park CA 90255 !3) 583-1831 TO:13235E333322 P.3/3 ? ISSUE DATE (MMIOCI" i. 1 V 04/10/15 ] All THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER, THIS CERTIFICATE DOES NOT AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. COMPANIES AFFORDING COVERAGE COMPANY A State Comensation Insurance Fund COMPANY B LETTER COMPANY C LETTER COMPANY D COMPANY LETTERE THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCEX-NI, LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED, NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE SEEN REDUCED BY PAID CLAIMS. TYPE OF INSURANCE POLICY NUMBER IIIPOIJOYERFECTIVE POUCYEXPIRATION DATE(MMIDO" DATE(MMtOD/M LIMITS GENERAL UIABIUTY COMMERCIAL GENELIABILITY GENERAL AGGREGATE $ M PFIODUCT54:;OMPIOP AGG. $ CLAIMS MADE = OCCUR, PERSONAL & ADV INJURY is WN *0 ERS & CONTRACTORS PROT. EACH OCCURRENCE Is FIRE DAMAGE (Any one fi.) Is AUTOMOBILE LIABILITY MEREXPENSEWWwp. $ ANY COMBINED SINGLE LIMIT ALL OWNED AUTOS SCHEDULED AUTOS BODILY INJURY (Per Pomp) HIRED AUTOS NON -OWNED AUTOS GARAGE LIABILITY tOICE85 LIABILITY UMBRELLA FORM OTHER THAN UMBRELLA FORM WORKER'S COMPENSATION AND EMPLOYEAS'UABIUTY OTHER 9101135-14 46/01/14 06/01/15 'RIPTION Of OPERATIONSILOCATIONStVEHICLESiSPECIAL ITEMS v Truck Operation :y Of Vernon 05 Santa Fe Ave. rnon CA 90058 BMILYINJURY (Per acddenQ 1 $ PROPERTY DAMAGE $ EACH OCCURRENCE $ 1AGGREGAT E 3 STATUTORY LIMITS EACH ACCIDENT IS1, 000, 00 0 DISEASE -POLICY LIMIT Isi, 000, 000 DISEASE -EACH EMPLOYEE 111, 000, 000 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, THE ISSUING CCOMP-A�Y WILL ENDEAVOR TO MAIL 3 0 DAYS WRITTEN NOTICE TO THE CEPTIFIC6TE H ED TO THE LEFT, BUT FAILURE TO MAIL SUCH NOTICE LIGATION OR LIABILITY OF ANY KIND UPON THE COMPANY, ITS R RESENTATIVES, HALL REPRESENTATIVE CE FIC r� r=f; mwI t 1 �{ Y�F -44 YAM? "'N ,. ems►-. �.. , ��+Y ::'�.� Yom` � � �� ...--.r✓-1 G t srw.�., TOW ~ �t-,E�x�%'�t • �i 4fi "i 4 « � hT�y � > Z o r - i4w -.Mom • � � • ,,,° � =X� � :, '�� w�' - . � � ,,�� .. ,. � �' s �. � ��fi _��... } � �. z .x , �...: ,� a... �i �: ,. _ �, ., . ,. �:. .. _ .. _.. Fav �� . �, •�� "�k'i a '� ` �.;., it u..t:vc.x r _�... �^-. �. % ♦ x �� . _ � „�` --�' ° �. �, � ,` �"", "t+�,'� r ,� � i � � ': fly Corporate Office Ar - .wq Our Satellites Yards *♦ '� TUB �� CA g124 As' AVE ",oFu- 06 00C rAnponu 61 i31 3.1 Te ....... :rdm lae *V% Ivitv A Out sec%;-O'p Gate SDUth Attachments Exhibit D SAMPLE OF OTHER MUNCIPALITIES AND GOVERNMENT AGENCIES RATES: California Highway Patrol (State wide average rate) Medium Duty 200.00 r 70.00 9000-10,000 None Heavy Duty 275.00 75.00 Los Angeles County Light Duty 131.0-0 Sheriff Medium Duty 131.00 (County wide average Heavy Duty j 233.00 rate) 44.00 8000-9,000 44.00 Los Angeles Police I Light Duty j 121.00 j 38.00 Dept. Medium Duty 232.50 53.00 (City wide average rate) Heavy Duty 251.50 1 66.50 7000-8000 7% Huntington Park, I Los I IL Lru LY I I %)V.VV (City wide average rate) Medium Duty j 190.00 Heavy Duty 250.00 150-225 60.00 n/a 65.00 Vernon I Light Duty j 150.00 50.00 75-125 (City wide average rate) Medium Duty 185.00 60.00 N/A Heavy Duty 275.00 j 70.00 1� IjI a ft� j )I. J, 11 J il 11, 11 1 1 i11 1 ="IWO South Gate Light Duty 17-0-0-0-7 45.00 175-250 Medium Duty 185.00 55.00 (City wide average rate) Heavy Duty j 250.00 65,00 15% Bell I —MI I—Vkj I I %jv.vv (City wide average rate) i Medium Duty 185.00 60.00 Heavy Duty 275.00 70.00 Downey I L-IMIILL.FULY 1W V.VV (City wide average rate) Medium ' 200.00 Heavy Duty325.00 55.00 60.00 75-100 150-225 25K Annual n/a Our 24 hour customer window In" the 01b" k9, W" Pka-Turn m oin X11 E;,,, W=,tvcm, s i,4 IOU Rate chart in customer lobby 1-MVINC FEES &ACCESS NOTICE 1, 1 2012 H.P. AUTOMOTIVE TOW, jNC- 24 HOUR SERVICE NOW HIRING EXPER [E-NCED I)RIN FR."* ... I 1.k.. ( 1., 8 Lk.'CWs U "k. AMI ,k , AppffWi." PUBLIC ALTO AUCTION' SI BASTA PUBLICA ENFRY PRIDAY F— 121)0 1'— T�, 31k] PM 1930 E- 65,h 4U— A-1#0— CA 4(X)01 sf— Wh—W. .W65ThSu—i G— A. Attachments Exhibit E January 7, 2015 Mr. Jimmy Sandhu President H.P. Automotive and Tow 7300 Roseberry Ave. Huntington Park, CA 90255 RE: General Reference Dear Mr. Sandhu: 1 am writing to provide this letter of recommendation for your records. I have known the work of HP Automotive and Tow for nearly ten years. I understand that the company has been serving the Los Angeles County area since 1966. Beginning small and modest, the company's hard work, solid and consistent efforts allowed it to grow to service multiple public and private sector clients. My office and I have always appreciated the professional and thoughtful dealings we have had with you and your company. The quality of your service to various law enforcement agencies, corporate customers and individuals contributed to your solid reputation of excellence in the towing industry. It is my position that your interpersonal and business proficiencies will be a valuable asset to any organization that acquires your services. If you have any questions, or would like more background information about this individual, please do not hesitate to contact me directly at (213) 483-9300. Sincerely, KEVIN DE LEON SENATOR 24th Senate District LA: SV POLICE DEPARTMENT Daniel Calleros, Interim Chief of Police 4305 Santa Fe Avenue, Vernon, California 90058 Telephone (323) 587-5171 Fax (323) 826-1481 November 9, 2011 To Whom It May Concern: Over the past 25 years, the Vernon Police Department has utilized the services from Huntington Park Tow on a regular basis. Huntington Park Tow has been very responsive in providing necessary tow service for our Patrol Division, including two services needed for DLJ1 Checkpoints. Their staff is attentive and is quick to address any issues that may arise. If you have any questions regarding the services provided, please feel free to call me at 323-587-5171, ext. 114. Sincerely, VERNON POLICE DEPARTMENT DANIEL CALLEROS INTERIM CHIEF OF POLICE BOARD OF POLICE COMMISSIONERS LEONIS C. MALBURG, CHAIRMAN THOMAS A. YBARRA WILLIAM M. McCORMICK October 8, 2008 POLICE DEPARTMENT 4305 SANTA FE AVE., VERNON, CA 90058 To Whom It May Concern: STEVE TOWLES CHIEF OF POLICE PHONE (323) 587-5171 FAX (323) 826-1481 Over the past 20 years the Vernon Police Department has utilized the services from H.P. Tow. H.P. Tow has been responsive in providing the necessary tow services for our Patrol Division, including tow services needed for DUI checkpoints. Their staff is attentive and is quick to address any issues that may arise. If you have any questions regarding the services provided, please feet to cat[ me at 323-587-5171, ext. 116. Sincerely, VERNON POLICE DEPARTMENT STEVE TOWLES CHIEF OF POLICE DANIEL CALLEROS CAPTAIN City of .700 HUNTESiGTON PARK POLICE DEPARTMENT 6542 MILES AVENUE, HUNTINGTON PARK, CALIFORNIA 90255-4386 TEL. (323) 826-6629 -FAX (323) 826-6608Califomia n November 10, 2011 rorM "91 JORGE CISNEROS CHIEF OF POLICE I am writing this letter on behalf of the Huntington Park Tow Company. The Huntington Park Tow Company has been contracted to provide towing services and other related services to the Huntington Park Police Department for more that 25 years. Throughout that time period, the service provided has been more than adequate and has met the needs of the Huntington Park Police Department The members of the Huntington Park Tow Company have been courteous and professional over the years. They have ' provided prompt, professional towing services to both the general public and law enforcement 24 hours per day seven days per week. I would recommend considering adding the Huntingtoti Park Tow Company to provide those services to any community or law enforcement contract" Very truly YoVxs' 4W - ORGE CISNEROS Chief of Police October'), 2008 City of HUNTIN GTON PARK California POLICE DEPARTMENT 6542 MILES AVENUE, HUNTINGTON PARK, CALIFORNIA 90255-4386 TEL. (323) 826-6600 • FAx (323) 826-6680 Fo Whom It May Concern: PAUL WADLEY CHIEF OF POLICE I am writing this letter on behalf of the Huntington Park 'row Company. The Huntington Park 'row Company has been contracted to provide towing services and other related services to the Huntington Park Police Department for more than 25 years, Throughout that time period, the service provided has been more than adequate and has met the needs of the Huntington Park Police Department. The members of the Huntington Park Tow Company have been courteous and professional over the years. With any business associated with the local police departments, providing prompt professional towing services to both the general public and law enforcement, adequate personnel and specialized vehicles are needed 24 hours per day seven days per week. The Huntington ParkTowCompany has been providing those services to our community. I would recommend considering adding the Huntington Park Tow Company to provide those services to any community or law enforcement contract. Sincerely, PAUL WAI Y Chief of Police l� l��'� DEPARTMENT 63?6 PINE AVENUE BELL, CALIFORNIA 90201 323-585-1245 Steve Belcher terimChief of Police June 12,2O12 323'923'2669 To vvhonn it may concern: dcher@u,yofbell.mx m. 366 | am pleased to inform you regarding the performance of the Huntington Park Anthony Miranda TovvingService. `^"e.]z9'y23-c6zr Steve Belcher irandu@xitYofbell"� ' The City of Bell Police Department has been contracting with H.P. Tow for about Steven Finkelstein a year and a half. During his period of time their service and performance has Captain muo32a_yz3-z666 been exceptional. Their response times have been very good and their drivers (e6tein@ci9ofbo8.mx provide good customer service. Their driver's uniforms are always clean and well kept as are the tow trucks which in turn reflect very favorably upon the Ty Henshaw Lieutenant company. They have worked closely with the department in handling the zone:sz5yz5'z67n custody of our stored vehicles and those stored as evidence. To date these � oshaw@cityofbello� vehicles have been stored properly and safely. Thomas Rodriguez Sergeant As a manager, | can appreciate working with a professional organization like the iooe s23-5x5'zz45 w. 333 Huntington Park Towing Service. They have provided high levels of customer Iris"czocinwfbrD.mq service for the City nfBell. AlboRusas Sergeant tone: 323-585-1245 m. 366 n"as@"arufbrU.mn Ar'Jiz"raez Steve Belcher Sergeant *"".32u'5o5'1245 Interim Chief ofPolice ext. 25« n*mez@utyvfbell.mg Jose Jimenez Sergeant mv 323-585-12* o=362 Steve Carreta Sergeant tone: 323-585-1245 ext. 322 marreraoc/t-yofbell.mn Greg Clark Sergeant *=]23-5n5-1»45 ext. 306 Esbeyd"pimentel Records Manager w".323 -9z3 -2o58 "=otekwciqofbelLv,p 7100 So. Garfield Avenue BELL GARDENS Bell Gardens, California 90201-3293 W POLICE DEPARTMENT Telephone (562) 806-7600 August 1, 2012 To Whom It May Concern: I am writing this letter on the behalf of Huntington Park Tow (HP Tow) Company. The HP Tow Company has been contracted to provide towing and other related services to the Bell Gardens Police Department since the beginning of this year. HP Tow has been more than adequate and has met the needs of the Bell Gardens Police Department. The members of HP Tow have been courteous and professional in their service. They have provided prompt, professional towing services to both the general public and law enforcement. I feel very comfortable recommending HP Tow for any towing needs. If you have any further questions regarding this matter, please contact me at (562) 806- 7615. Sincerely, ff Travis, Sincerely, ravi's', Captain Integrity 0 Accountability ® Professionalism 4dytNGA •► C-Ity of South Gate "Ill. $620 CAUFORNIA AVENUE - SOUTH GATE CALIFORNIA 902843073 - (323) 563-5400 FAX (323) 5635488 RANDALL DAVIS CHIEF OF POLICE April 14, 2015 Jimmy Sandhu, President H.P Automotive & Tow Inc. 7300 Roseberry Ave. Huntington Park, CA 90255 Subject: Tow Service Dear Mr. Sandhu, Per your request, members of the South Gate Police Department Patrol Division were asked to comment on their individual experience with I-I.P. Automotive & Tow Inc. Officers on dayshift reported that the majority of the time it takes drivers too long to arrive on scene. An officer on the graveyard shift stated that due to sending a flatbed truck the majority of the time, it takes drivers twice as long to take a vehicle when it is parked on a narrow street. Our dispatchers reported that when they call to request a tow, the person taking the call has them repeat the location several times or they call back to ask for the location again. The dispatchers added that it can be inconvenient, especially if they are working a critical incident. Since H.P. Automotive & Tow Inc. has been serving the City of South Gate, we have not observed any unsafe driving practices by your drivers. In addition, the drivers maintain a professional appearance and the tow trucks are kept clean and in good working order. I have not received any complaints from the public regarding the level of customer service from your employees. 1 -hank you for your dedication in improving service to the City of South Gate and taking the time to share this information with your employees. Sincerely, Edward Perez 1 IT " Patro -leUtenant LEROY 0. BACA- SHERIFF November 14, 2011 Q�Vunfia Vf IT40S Angrljes 471313 Ramona 39aakrarb O^4fORNtPx Mr. Jimmy Sandhu Vice President/General Manager H.P. Automotive & Tow Service Inc. 7300 Roseberry Avenue Huntington Park, California 90255 Dear Mr. Sandhu: H.P. TOW SERVICE PERFORMANCE It was a pleasure to speak to you a few days ago, and hear of your continued success in providing tow services to our department. As you recall, I had the pleasure of initially meeting you in 2002, when I was the captain of Century Sheriffs Station in Lynwood. During that time, I had an opportunity to personally visit your office and yard, meet your staff, and inspect your facility. I was impressed with the security, cleanliness and methodical documentation process that you have implemented at H.P. Tow. I have monitored your service performance in the three Sheriff's Stations that you provide tow service, Century Station, Compton Station, and East Los Angeles Station. I have been pleased to hear of the courteous and professional service you have continued to provide and the high level of confidence each station captain has with your company's performance. I wish to congratulate you on your commitment to maintaining an excellent partnership with the Los Angeles County Sheriff's Department, not only in providing excellent tow services, but especially in community partnerships and leadership roles you have taken in assisting us in pursuing the Sheriffs vision of community service. It is my understanding that you are submitting H.P. Tow for consideration of other tow service contracts. If those agencies require additional information regarding your tow service performance, please feel free to advise them to contact me personally. I wish you the best of luck in your future business endeavors. 57 7paolvz-on 0/ cservi*ce Mr. Jimmy Sandhu - 2 - November 14, 2011 Sincerely, LEROY D. BACA, SHERIFF J ES R: L PE CHIEF J , FI LD OPE T NS REGION II -:x County of'Los Angeles Sheriff's Department Headquarters 4700 Ramona Boulevard - 1 P Monterey Park, California 91754-2169 June 12, 2012 To Whom It May Concern: This letter is to provide information regarding H. P. Automotive & Tow service. H. P. Automotive & Tow is currently contracted with the Los Angeles County Sheriffs Department for Vehicle Towing and Storage Services. As the manager of over 58 separate tow contract services, H.P. Tow stands out as a highly professional and well managed organization. They have been in good standing without complaints, since they contracted with our Department in 2009. They serve multiple Sheriff Stations along with many different municipalities. H. P. Tow has continuously received high marks on their inspections by our Investigator. H. P. Automotive & Tow Company have conducted themselves in a courteous and professional manner over the years and continue to do so. I would recommend H.P. Automotive & Tow as the contract service provider for any community or law enforcement organization. If you have any further questions, please contact me at (562) 946-7010. Sincerely, LEROY D. BACA, SHERIFF James L. Ritenour, Captain Major Crimes Bureau r -n r-- .f . Jl a(71ir�1"1 0 C_SGI'(i1l;e 61*17ce 1c.P50 LEROY D. BACA- SHERIFF September 28, 2011 (IT %u,vunf -q of T'Las Angfes Shieriff'o ]FIrpai-tm2ni Xrabxuartm HP Tow 7300 Roseberry Avenue Huntington Park, California 90255 To Whom It May Concern: The Taskforce for Regional Autotheft Prevention (TRAP) is a multi -agency, multi - jurisdictional auto theft task force responsible for the investigation, prosecution, and deterrence of vehicle theft related crimes in Los Angeles County. We have recently selected a number of tow companies to assist TRAP when the situation arises. Each tow company has been assigned a designated area and your tow company has been selected for one of those areas. Your area is within the following boundaries. Your north boundary is the 10 Freeway, south boundary is Artesia Boulevard, west boundary is the Pacific Ocean, and the east boundary is the 110 Freeway. We look forward to working together in our efforts to combat auto theft throughout the Los Angeles County. If you need anything, please don't hesitate to call myself or a member of my staff at (626) 572-5610. Sincerely, Y D. BACA, SHERIFF Anthony Ward, Cattain ) Taskforce for Reqi&LiaiAuto,theft Prevention 57 -7raO(ViOZ2 0 ,/ CService Century Sheriff's Station Booster Club �'— 11703 South Alameda Street Lynwood, CA 90262 info@centuryBoosters.com www.centuryBoosters.org July 20, 2009 To Whom It May Concern: As a local businessman, community activist, and reserved sheriff officer within the department, I have had the privilege to work with the management and staff of H.P. Automotive & Tow, Inc. Their dedication and commitment towards providing professional tow services to the general community and police agencies is phenomenal. Any individual or municipality which seeks to find efficient quality towing services within the Los Angeles County Area must consider them. Having served the area for over 40 years, they have a proven track -record of customer satisfaction. Their comprehensive towing resources, staff experience and constant firm advancement are just some of the many positive qualities of this firm. Beyond the firm, the management has demonstrated community development to be a vital component of their mission to give. They are very supportive to our initiatives by providing voluntary and monetary support as needed. I have had a positive, purposeful experience working with them to better provide a better working environment to our sheriffs. Should you need any further information regarding the firm, feel free to call me at (310)528-1600. Sincerely, ' U e Mlke Paa President Century Sheriff's Station Booster Club November 14, 2011 City Of NWOOD boom ALL-AMEFUCA MY 1111 I ► 11330 BULLIS ROAD To Whom It May Concern: LYNWOOD, CALIFORNIA 90262 (310) 603-0220 x 271 I am submitting this letter on behalf of H.P. Automotive and Tow Service Incorporated. The City of Lynwood has contracted their professional services as the City's exclusive towing provider. As of this date, the representatives of H.P. Tow have provided an extraordinary level of service in complimenting the City's parking enforcement efforts. Their professionalism is beyond reproach. They have exhibited a sense of cooperation and customer service that is conducive with municipal enforcement. From their dispatch personnel to their tow truck drivers, each employee exemplifies the company's motto of imparting the best service possible. They are highly proficient and competent of all aspects of vehicle towing. Their tow yards are meticulously maintained and their fleet can accommodate all types of vehicles from passenger to commercial. I would strongly recommended H.P. Automotive and Tow Service as a worthy company to provide towing and related services to any municipality or law enforcement agency. I.- Whitaker P rking Control Manager C* y of Lynwood THE FREEMAN INVESTIGATIVE GROUP, INC . THREAT ASSESSMENT AND SOLUTIONS CONFIDENTIAL INVESTIGATIONS • EXECUTIVE BACKGROUND INVESTIGATIONS June 24, 2009 SUBJECT. LETTER OF RECOMMENDATION/ HP TOW INC. To Whom It May Concern: I have had the pleasure of working with HP Tow, Inc. for the last three years, as a consultant and subject matter expert, in the area of California tow company compliance in working with police and governmental agencies. In addition, I have been working with HP Towing in conducting detailed background investigations of current and prospective employees, which is a marked difference and cutting edge management philosophy in the industry. Having served as a South East Los Angeles County Chief of Police, and as an elected official in Orange County, I have found HP Tow to be operating at the highest level. With my current firm, I have conducted numerous inspections of various towing firms throughout Southern California on behalf of my governmental clients. HP Tow consistently exceeds state mandates and laws governing the industry, and at the same time providing exceptional service to their clients, in a cost effective and professional manner. Without further qualification, I highly recommend HP Tow Inc, and it's management team lead by Jimmy Sandhu. If I can answer any questions about this fine organization, please don't hesitate to call upon me. Sincerely, THE FREEMAN INVESTIGATIVE GROUP, INC. Fred Freeman FMF/dm 3020 OLD RANCH PARKWAY, SUITE 300 • SEAL BEACH, CALIFORNIA 90740-2751 • WWW.FGI-INC.COM • F.FREEMAN@MAC.COM TELEPHONE 562.799.5583 • CELLULAR 562.824.3772 r FACSIMILE 562.799.5501 PI 22�gia 21520 Yorba Linda Boulevard Suite G, #476 Yorba Linda, CA 92887-3762 (714) 692-8619 FAX (909) 425-9028 Fed. I.D. # 33-0896297 June 9, 2009 To Whom It May Concern: I would like to take this opportunity to introduce Mr. Sukhbir Singh and his brother Mr. Jimmy Sandhu, owners of H.P. Automotive & Tow Service, Inc. located at 7300 Roseberry Avenue, Walnut Park, CA 90255. Misters Singh and Sandhu have been in the towing and storage service business as drivers and/or owners since 1997. The company was purchased in February 2003, after the sale of their previous company A&A Towing and Storage, in Long Beach, California. H.P. Automotive & Tow Service, Inc., contracts exclusively with Police, Sheriff and the California Highway Patrol (CHP) for towing services and storage. As a Retired CHP Sergeant, with a Commercial Enforcement background, I have known the Singh/Sandhu brothers since 2001, and believe them to be professionals at all times. They have been local leaders in the towing business setting positive examples with their facilities, equipment and employees. Their rates axe competitive and they do not attempt to take advantage of their customers. They continue to receive satisfactory ratings on their State of California Biennial Inspection of Terminals (BIT) Program conducted by the CHP. All Tow Drivers have completed their California Tow Truck Association (CTTA) Training and have received their Certificates. The company tow trucks continue to pass the CHP's Annual Inspection. Both brothers are involved with local Governments, business and community organizations. I believe that any person or organization contemplating the services of H.P Automotive & Tow Service, Inc. would not be disappointed with the professionalism, honesty and service(s) received. Sincerely, �0 WILLIAM F. SNELL, CHP (Ret) #6162 Motor Carrier Safety Consultant EV-NELL Corporation February 23, 2009 To Whom It May Concern: Clear Choice Lien Service, Inc. is a fully licensed and bonded lien sale processing company in the State of California. We have been in existence since 1989. We process lien sale paper work for some of the largest towing companies in the state. Many of our customers tow for law enforcement agencies, Police Departments, Sheriff Departments, The California Highway Patrol, School Police, and commercial accounts. We also process lien sales for the City of Claremont and have just recently been awarded the Lien Sale processing contract for the City of Placentia in Orange County. Clear Choice has been processing all the lien sale paperwork on behalf of HP Tow, Inc. for over 20 years. All of our dealings with HP Tow including the ownership, management and staff have been on the highest professional level. In our experience HP Tow conducts all areas of their business on par with the best towing companies in the state. We feel we are uniquely qualified to make this statement because we have 100's of towing companies throughout the state. I feel that HP Towing should receive the highest consideration for whatever service you may be looking for. In my experience you will not be disappointed. Please do not hesitate to call me if you would like any additional information regarding HP Tow, Inc. Sincerely, Val L'Heureux President Clear Choice Lien Service, Inc. A14 :,O- Box 159009 San Diego, CA 92175 • 1-800-423-2123 www.ClearChoiceLiens.com poop t Cy9j�r CCB vb CENTRO CRISTIANO BET -4L Oy f 911 9041 VIRGINIA AVE. SOUTH GALE, CA 90280 (323)374-9970 April 13. 201 To Whom It May Concern Greetings! My name is Bishop .loan Carios Mender. i lead a coalition ol'3.000 churClIes in the greater Los Angeles area. In addition, I an-, the pastor of Centro Ci-istiano Bethel Church. I am also one of the leading pastors in Los Angeles. 1 wot•k very closely with the community and with all the elected officials at the municipal, state and federal levels. As a community leader I have the opportunity to work with many people. Jimmy Sandhu is a business man in our community. Jimmy clearly stands out from the rest of the busineSS leaders in Los Angeles. I le doesn't Just do business in the area he is a vital part of"the Community. It has been my privilege to have worked with him over the past two years. Jimmy has consistently proven himself to be an excellent community member, contributes financially and with his attendance at many of our community events. In addition to his contributions. he is alwa) s asking 1 -or areas where he can partner with the community. Very few business like to give back to the community. Mr. Sandhe1 is the: exception. I am impressed with the way he does business. I am enthusiastic about the possibility of working with him in the future. I hope that he is perfect match for the skills and e%perience that you are looking for. Please contact rre at if you have any questions. I look forward to hearing from you soon. Sincerel arlos Mendez. Ld. D. Affidavit of Non -Collusion AFFIDAVIT OF NON-COLLt;SION BY CONTRACTOR STATE OF CALIFORNIA } ) ss COUNTY OF LOS ANGELES ) Jimmy Sandhu being first duly sworn deposes and says that heA&k is President (Insert "Sok owner". "Panner". "President. "Secretary'. or other proper title) of H.P. Automotive & Tow,Inc. (insert name olbidder) who submits herewith to the City of Vernon a bid/proposal; That all statements of fact in such bid/proposal are true; That such bid; -proposal was not made in the interest of or on behalf of any undisclosed person, partnership, company, association, organization or corporation; That such bid/proposal is genuine and not collusive or sham; That said bidder has not, directly or urdirectly by agreement, communication or conference with anyone attempted to induce action prejudicial to the interest of the City of Vernon, or of any other bidder or anyone else interested in the proposed contract; and further That prior to the public opening and reading of bidsrproposals, said bidder. a. Did not directly or indirectly, induce or solicit anyone else to submit a false or sham bid/proposal; b. Did not directly or indirectly, collude, conspire, connive or agree with anyone else that said bidder or anyone else would submit a false or sham bid'proposal, or that anyone should refrain from bidding or withdraw his/her bid/proposal; C. Did not, in any manner, directly or indirectly seek by agreement, communication or conference with anyone to raise or fix the bid'proposal price of said bidder or of anyone else, or to raise or fix any overhead, profit or cost element of his/her bid/proposal price, or of that of anyone else; d. Did not, directly or indirectly, submit his/her bid/proposal price or any breakdown thereof, or the contents thereof, or divulge information or data relative thereto, to any corporation, partnership, company, association, organization, bid depository, or to any member or agent thereof, or to any individual or group of individuals, except the City of Vernon, or to any person or persons who have a partnership or other financial interest with said bidder in his/her business. f certify under penalty of perjury th t the above information is correct .�' President 8y: �/.fiYillJitiJ/ _� Tide: Date: 04-15-ZOIS f ..March 2013 EXHIBIT C THE EQUAL EMPLOYMENT OPPORTUNITY PRACTICES PROVISIONS A. Contractor certifies and represents that, during the performance of this Agreement, the contractor and each subcontractor shall adhere to equal opportunity employment practices to assure that applicants and employees are treated equally and are not discriminated against because of their race, religious creed, color, national origin, ancestry, handicap, sex, or age. Contractor further certifies that it will not maintain any segregated facilities. B. Contractor agrees that it shall, in all solicitations or advertisements for applicants for employment placed by or on behalf of Contractor, state that it is an "Equal Opportunity Employer" or that all qualified applicants will receive consideration for employment without regard to their race, religious creed, color, national origin, ancestry, handicap, sex or age. C. Contractor agrees that it shall, if requested to do so by the City, certify that it has not, in the performance of this Agreement, discriminated against applicants or employees because of their membership in a protected class. D. Contractor agrees to provide the City with access to, and, if requested to do so by City, through its awarding authority, provide copies of all of its records pertaining or relating to its employment practices, except to the extent such records or portions of such records are confidential or privileged under state or federal law. E. Nothing contained in this Agreement shall be construed in any manner as to require or permit any act which is prohibited by law. EXHIBIT D EXHIBIT D LIVING WAGE PROVISIONS Minimum Livina Waaes: A requirement that Employers pay qualifying employees a wage of no less than $10.30 per hour with health benefits, or $11.55 per hour without health benefits. Paid and Unpaid Days Off: Employers provide qualifying employees at least twelve compensated days off per year for sick leave, vacation, or personal necessity, and an additional ten days a year of uncompensated time for sick leave. No Retaliation: A prohibition on employer retaliation against employees complaining to the City with regard to the employer's compliance with the living wage ordinance. Employees may bring an action in Superior Court against an employer for back pay, treble damages for willful violations, and attorney's fees, or to compel City officials to terminate the service contract of violating employers. FULLY EXECUTED AGREEMENT CONTRACT/AMENDMENT SIGNATURE ROUTING FORM CONTRACTOR: HP Automotive & Tow Inc. CONTRACT PURPOSE: Vehicle Tow Services CONTRACT IS: ❑ FEDERAL ❑ PREVAILING WAGE ❑ COMPETITIVE SELECTION & NOTICED RFP M<'OMPETITIVE BID & NOTICED INVITATION TO BID ❑ EXEMPT FROM COMPETITIVE PROCESS (APPROVAL ATTACHED) ❑ SERVICES ❑ MATERIALS ❑ BUDGETED ❑ NOT BUDGETED 12�i�✓c/fAD .S'cm�t Cis 6' —fe4-e-> TOTAL CONTRACT VALUE: $ Charge Acct. No(s) Amendment Value $ ❑ Contract is an Amendment to Contract No. (if applicable) RESPONSIBLE DEPARTMENT PERSON: Daniel Calleros AUTHORIZATION: P'Approved by Council on 9/15/15 (Check One) Resolution No. 1233 (if applicable) ❑ Approved by City Administrator on Note: Attach supporting documentation ❑Amendment Approved by ROUTING SEQUENCE: (Please Follow In Order — Do not use N/A) (1) Responsible Department Person Checks substance of contract and assembles two (2) copies of contract, insurance & bond documents, certifies compliance with Competitive Bidding and Purchasing Ordinance (2) Liability and Claims Approves insurance and sureties, if bonds required (3) Finance (Purchasing) Checks compliance with Competitive Bidding & Living Wage OiAmances and reflected in current budget (4) City Attorney Approves contract as to form, verifies bonds and insurance included (5) City Signatory Signs all copies on behalf of City (6) City Clerk Attests signatures, numbers, files contract, insurance and bonds, and transmits duplicate original to contractor, notifies IT to remove related RFP/bid notice, notifies any "consultant' of duties to file Form 700, if applicable *Return Contract to PF for hand delivery** PHONE: ext. 114 (if applicable) Initials Date i to zb /� f5 Rev. 1/27/14 CITY OF VERNON FRANCHISEE TOWING SERVICES AGREEMENT BY AND BETWEEN THE CITY OF VERNON AND H.P. AUTOMOTIVE & TOW, INC. COVER PAGE Franchisee: H.P. Automotive & Tow, Inc. Responsible Principal of Franchisee: Jimmy Sandhu, President Notice Information - Franchisee: H.P. Automotive & Tow, Inc. 7300 Roseberry Avenue Huntington Park, CA 90255 Attention: Jimmy Sandhu, President Phone: (323) 583-1831 Facsimile: (323) 583-3322 Notice Information - City: City of Vernon 4305 Santa Fe Avenue Vernon, CA 90058 Attention: Daniel Calleros, Police Chief Telephone: (323) 583-8811 ext. 114 Facsimile: (323) 826-1481 Commencement Date: No earlier than thirty-one (31) days after approval by City Council of City of Vernon of ordinance granting franchise to H.P. Automotive & Tow, Inc. Termination Date: Three (3) years from Commencement Date, inclusive Consideration: Payment is made by Franchisee to City pursuant to Section 3 of this Agreement. Payment is made to Franchisee by City pursuant to Section 5 of this Agreement. Records Retention Period Three (3) years, pursuant to section 15.3 CITY OF VERNON CITY OF VERNON FRANCHISEE TOWING SERVICES AGREEMENT BY AND BETWEEN THE CITY OF VERNON AND H.P. AUTOMOTIVE & TOW, INC. This Agreement is made and entered into by and between the City of Vernon ("City"), a California charter City and California municipal corporation, and H.P. Automotive & Tow, Inc. ("Franchisee"), a Police Towing Company with its principal place of business at 7300 Roseberry Avenue, Huntington Park, CA 90255 (collectively, the "Parties") to provide for towing services to the City. The Parties agree as follows: RECITALS WHEREAS, Franchisee shall provide police towing services to the City of Vernon as set forth in the Request for Proposal issued in or about March 2015, Exhibit A, and Franchisee's proposal to the City ("Proposal') dated April 15, 2015, Exhibit B, both of which are attached to and incorporated into this Agreement, by reference. WHEREAS, pursuant to Chapter 413 of the Vernon Municipal Code, Franchisee has applied for a Police Towing Franchise ("Franchise"); and WHEREAS, the City Council has determined that Franchisee has demonstrated compliance with Chapter 413 of the Vernon Municipal Code and has agreed to comply with all provisions of that Chapter; and WHEREAS, it is required that City and Franchisee enter into this Franchise Towing Services Agreement ("Agreement") for police towing services in the City of Vernon; and WHEREAS, additional conditions have been imposed upon this grant of Franchise. NOW, THEREFORE, the Parties do hereby agree as follows: Section 1. GRANT OF FRANCHISE. Subject to approval by the City Council of the City of Vernon of an ordinance granting the franchise and to the requisite thirty-one (3 1) days' waiting period before such ordinance becomes effective, City grants to Franchisee a Police Towing Franchise authorizing Franchisee to engage in the business of Police Towing as set forth in chapter 413 of the Vernon Municipal Code in the City of Vernon and to use the public streets and rights of way for such purpose. This grant is pursuant to the City's Request for Proposal and to Franchisee's proposal for the Franchise. Franchisee is subject to the terms and conditions specified in Chapter 8.9 of the Charter of the City of Vernon, the provisions of Chapter 413 of the Vernon Municipal Code, the terms and conditions specified in all related resolutions, the terms and conditions of this Agreement, the representations and assurances in Franchisee's application for the Franchise. Section 2. TERM OF FRANCHISE. The term of this Franchise granted to Franchisee shall be for three (3) years, effective from thirty-one (31) days after the date upon which the City Council of the City of Vernon -2- approves the ordinance granting the Franchise (the "Effective Date") to the date that is three (3) years from the Effective Date, inclusive. Section 3. FRANCHISE FEES. 3.1 During the term of the Franchise, Franchisee shall pay a franchise fee to City in an amount equal to 5% of Franchisee's gross annual receipts arising from the use, operation or possession of the Franchise, which fees shall be assessed from the date on which the ordinance granting this Franchise became effective and in accordance with Section 4B.8 of the Vernon Municipal Code and any Resolution adopted by the City Council and in such other amounts as are set forth in any subsequent resolutions that may be adopted by the City Council at any time during the term of the Agreement. 3.2 The Franchisee shall file with the City Clerk of the City, within three (3) months after the expiration of the calendar year, or fractional calendar year, following the date of the granting of this franchise, and within three (3) months after the expiration of each calendar year thereafter, a verified statement showing in detail the total gross receipts for the Franchisee derived during the preceding calendar year, or such fractional calendar year, from the provision of official police towing services within the limits of the City. The Franchisee shall pay to the City within fifteen (15) days after the time for filing said statement, in lawful money of the United States, the aforesaid percentage of its gross receipt for the calendar year, or fractional calendar year, covered by said statement. Any neglect, omission or refusal by Franchisee to file said verified statement, or to pay said percentage at the times or in the manner hereinbefore provided, shall constitute grounds for the declaration of forfeiture of this Franchise and of all rights of Franchisee hereunder pursuant to the procedures set forth in Sections 11 and 12 herein. However, Franchisee has the ability to cure. Further, the City is responsible for insuring that Franchisee has the appropriate financial institution information for electronic transfer of the franchise fee in a timely manner. Any delays caused by incorrect financial institution- information shall not constitute grounds for the declaration of a forfeiture of this Franchise. 3.3 Franchisee shall timely pay all required franchise fees to: City of Vernon Attention: Finance Director 4305 Santa Fe Avenue Vernon, CA 90058 Each payment shall be accompanied by a written statement, verified by the Franchisee or a duly authorized representative of the Franchise, showing in such form and detail as the Finance Director of the City of Vernon may prescribe, the calculation of the franchise fee payable by the Franchisee and such other information as the Finance Director may require as material to a determination of the amount due. 3.4 The first payment of the franchise fee will be due on November 15, 2015, and payments shall be due monthly thereafter on the 15th day of each month. 3.5 When Franchisee remits franchise fees to the City, such franchise fees shall be deemed timely paid only if delivered or postmarked on or before the due date. If fees are not timely paid, Franchisee shall be subject to suspension or termination of the Franchise pursuant to Section 14 of this Agreement and/or to any other penalties which may be -3- established and assessed by the City, including, but without limitation, late fees assessed at the rate of five percent (5%). Section 4. TOWING SERVICES. 4.1 Franchisee shall provide Police Towing services, as set forth in Exhibit A, which is the City's Request for Proposals for Official Police Tow Services, and which includes, but without limitation, strictly adhering to the eligibility requirements, operating regulations, fees schedules, standards for tow truck equipment, standard rules of operation, response time, inspection, information regarding new or terminated tow truck drivers, tow driver training, and as set forth in Exhibit B which is Franchisee's response to the City's Request for Proposals. All services by Franchisee shall comply will all provisions of federal, state and local law and regulation, including, but without limitation Chapter 4B of the Vernon Municipal Code. 4.2 Franchisee understands and agrees that, although the City is granting it a franchise as a police towing service, the City may requisition towing services from other service providers as set forth in Section 4B.12 of the Vernon Municipal Code, or if Franchisee is otherwise unavailable for any reason, in the reasonable discretion of the Vernon Chief of Police and including, but without limitation, suspension or termination of the Franchisee. Section 5. RATES. CHARGES AND PAYMENT. 5.1 The rates and charges for towing and storage in connection with this Franchise shall be established by the Franchisee. The prevailing rates prescribed by the Southern Division of the California Highway Patrol, the Los Angeles Police Department, and the Los Angeles County Sheriff will be considered when establishing these rates. The rate per impound shall be $140.00 and the storage charge shall be $40.00 per day, unless or until otherwise modified by the City. A sign showing the approved rates and charges shall be conspicuously posted in the Franchisee's tow office and shall be posted in a conspicuous place in the interior of each tow truck operated by Franchisee. Franchisee shall provide vehicle owners the option of payment by MasterCard and Visa. Franchisee must provide for after-hours releases of vehicles, and may collect an after -hour release fee. As part of the award of franchise the Franchisee will be requested to establish an after-hours release fee not to exceed '/2 of the impound fee in addition to other established fees. Section 6. REPORTS. Franchisee shall file a monthly towing report with the Chief of Police along with payment of its monthly franchise fees. The report shall be submitted to: Vernon Police Department Attention: Police Chief 4305 Santa Fe Avenue Vernon, CA 90058 The report shall include the information required by Section 4B.10(H) of the Vernon Municipal Code for Franchisee and its subcontractors, certified as true and correct under penalty of perjury by a responsible owner or official of the Franchisee. -4- Section 7. FRANCHISEE'S RECORDS. 7.1 The Franchisee shall maintain accurate and complete books and accounts of all revenues and income arising out of its operations under the Franchise and in a manner, which conforms to generally accepted accounting principles. Franchisee's books, accounts and records, arising out of or related to its operation under the Franchise, shall at all times be open to inspection, examination and audit by authorized officers, employees and agents of the City. Such records shall be kept at Franchisee's place of business shown in this Agreement for receipt of notices. 7.2 Franchisee shall require its subcontractors, if any, who perform Police Towing services in connection with the Franchise to keep and maintain books of account and other records showing all business transactions conducted by such subcontractors in connection with the Franchise. Franchisee agrees to use its best efforts to avoid duplication of reporting between Franchisee and its subcontractors. Section 8. TOW VEHICLE AND DRIVER. REPORTING. COMPLIANCE, AND IDENTIFICATION. 8.1 Franchisee shall maintain on file with the City, a complete and accurate listing of every vehicle operated by Franchisee for police towing services. Franchisee shall certify, in a form acceptable to City, that every such vehicle conforms with regional and State vehicle emission standards ("emission standards"), and shall provide documentation of compliance on written request of the City. Franchisee understands and agrees that failure to comply with emission standards may result in suspension, termination or non -renewal of a Franchise. 8.2 Every vehicle operated by Franchisee and for Police Towing services in the City shall bear the following identification: Franchisee's trade name, monogram or insignia, the Franchise vehicle number, together with Franchisee's telephone number painted on both sides of the vehicle. All lettering mentioned in this paragraph shall be not less than 2-1/4" in height and not less than 5/6" stroke. The Franchisee agrees to remove the Franchise vehicle number and all other information within 30 calendar days after the Franchise is terminated or the vehicle is sold, transferred or taken out of service. 8.3 Franchisee shall file with the Vernon Police Department, the name, address, date of birth, driver's license number, and all identification required of any tow unit driver working for Franchisee, whether as an employee or as a contractor, which information shall be filed not later than ten (10) business days following the effective date of employment or engagement. Franchisee shall also notify the Vernon Police Department within ten (10) business days of the following occurrences: the license suspension of any tow unit driver, and the end of employment, or engagement, of any tow unit driver with Franchisee. Section 9. INDEMNIFICATION OF CITY. 9.1 Franchisee shall indemnify and hold the City harmless from and against any and all loss, damages, liability, claims, suits, costs and expenses, fines, charges or penalties whatsoever, including reasonable attorney's fees, regardless of the merit or outcome of any such claim or suit, arising from or in any manner related to the services provided or business conducted under Chapter 4B of the Vernon Municipal Code or otherwise pursuant to this Agreement. -5- 9.2 Franchisee shall indemnify the City, defend with counsel approved by the City, protect and hold harmless the City, its officers, employees, agents, assigns, and any successor or successors to the City's interest from and against all claims, actual damages (including but not limited to special and consequential damages), natural resources damage, punitive damages, injuries, costs, response, remediation and removal costs, losses, demands, debts, liens, liabilities, causes of action, suits, legal or administrative proceedings, interest, fines and charges, penalties and expenses (including, but not limited to, attorneys' and expert witness fees and costs incurred in connection with defending against any of the foregoing or in enforcing this indemnity) of any kind whatsoever paid, incurred or suffered by, or asserted against, the City or its officers, employees, agents or the Franchisee arising from or attributable to any repair, remediation, cleanup or detoxification, or preparation and implementation of any removal, remedial, response, or closure or other plan (regardless of whether undertaken due to governmental action) concerning any hazardous substance or hazardous waste at any place where the Franchisee stores or dispose of solid or hazardous waste. The foregoing indemnity is intended to operate as an Agreement pursuant to the Comprehensive Environmental Response, Compensation and Liability Act, 42 United States Code Section 9607, and California Health and Safety Code Section 25364, and any successor provisions, to insure, protect, hold harmless, and indemnify the City from liability. Section 10. INSURANCE REQUIREMENTS. 10.1 Franchisee shall, at its sole cost and expense, procure and maintain in full force and effect, throughout the term of this Agreement, inclusive of any renewal term granted by City, insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the services hereunder by the Franchisee, its agents, representatives, employees or subcontractors. Franchisee shall procure and maintain insurance policies of the types and meeting the requirements set forth below, and shall provide to the City a Certificate of Insurance, or other such evidence reasonably acceptable to the City, verifying the existence of such policies: 10.2 Minimum Scope of Insurance Coveraae. Franchisee shall procure and maintain policies of insurance with minimum scopes of coverage AT LEAST as broad as the following: (a) Comprehensive General Liability Insurance. (b) Comprehensive Vehicle Liability Insurance. (c) Workers' Compensation Insurance as required by the State of California and Employer's Liability Insurance. 10.3 Minimum Limits. Vendor shall maintain insurance with minimum limits NO LESS THAN the following: (a) General Liability of Two Million Dollars ($2,000,000) for each occurrence and in the aggregate, combined single limit, against any bodily injury, death, personal injury, or property damage. In Comprehensive General Liability Insurance or other form in which a general aggregate limit is used, the general limit shall apply separately to this Agreement or the general limit shall be TWICE the required occurrence limit. ME (b) Automobile Liability of One Million Dollars ($1,000,000) per accident for bodily injury and property damage. (c) Garage Keepers Legal Liability coverage with minimum limits of Two Hundred Fifty Thousand Dollars ($250,000) per occurrence. (d) Employer's Liability of One Million Dollars ($1,000,000) per accident for bodily injury or disease. (e) Worker's Compensation and Employer's Liability Insurance in an amount required by law. 10.4 Deductibles. Any deductibles or self-insured retentions must be declared to and approved by the City. At the option of the City, Franchisee shall either: (a) Reduce or eliminate such deductibles or self-insured retentions with respect to the City, its elected and appointed officials, officers, employees, agents, representatives, attorneys, and volunteers; OR (b) Procure a bond, guaranteeing payment of losses and related investigations, claim administration and defense expenses. Under this option, Franchisee shall file such bond within five (5) days after the adoption of the ordinance approving this Agreement. Franchisee shall maintain the bond in full force and effect throughout the term of the Franchise, at Franchisee's sole expense. The bond shall be issued by an admitted surety insurer and comply with the requirements of the Bond and Undertaking Law, codified in Code of Civil Procedure Sections 995.010 et seq. This franchise shall be considered a "license or permit" within the meaning of the Bond and Undertaking Law, solely for purposes of application of such law to the bonding requirements of this section. 10.5 Required Endorsements. All of the policies required by this Agreement shall contain, or be endorsed to contain, the following provisions: (a) City, its elected and appointed officials, officers, employees, agents, representatives, attorneys and volunteers shall be named as additional insured parties, and the policies shall specifically state that the coverage contained in the policies affords insurance pursuant to the terms and conditions as set forth in this Agreement. (b) The insurance coverage provided by the Franchisee shall be primary to any coverage available to the City. Any insurance or self-insurance maintained by City, its officers, officials, employees or volunteers shall be in excess of Franchisee's own insurance and shall not contribute with it. (c) The insurance policies shall contain no special limitations on the scope of protection afforded to the City, its elected and appointed officials, officers, employees, agents, representatives, attorneys or volunteers. Further, the policies shall expressly waive the right of subrogation against City, its elected and appointed officials, officers, employees, agents, representatives, attorneys or volunteers. -7- (d) Any failure to comply with reporting or other provisions of the policies including breaches of warranties shall not affect coverage provided to the City, its elected and appointed officials, officers, employees, agents, representatives, attorneys or volunteers. (e) The insurance coverage shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer's liability. (f) Each insurance policy required by this section shall be endorsed to state that coverage SHALL NOT be suspended, voided, and/or canceled by either party, and that there shall be no reduction in the amount of coverage or in the limits applicable thereto EXCEPT after thirty (30) days prior written notice has been given to the City, said written notice to be delivered by U.S. Certified Mail, Return Receipt Requested addressed to the City Attorney and City Finance Director. (g) In its sole discretion, the City may waive all or some portion of the above referenced insurance if such waiver is in writing and executed by City's Finance Director. 10.6 Reauired Insurance Ratinq. Any insurance policy required by this Agreement shall be placed with an insurer admitted in the State of California with a current A.M. Best's rating of NO LESS THAN B+:VII in the latest edition of Best's Insurance Guide. 10.7 Oriainal Certificates Reauired. At all times during the term of this Agreement, Franchisee shall maintain on file with the City's Finance Director a certificate or certificates of insurance. Said certificate or certificates of insurance shall show that the aforesaid policies are in effect in the required amounts and shall contain each of the endorsements as set forth in Section 10.3. Franchisee shall, prior to commencement of work under this Agreement, file with the City Finance Director the original certificates effecting coverage required by this section of this Agreement. The endorsements are to be signed by the person authorized by that insurer to bind coverage on its behalf. The endorsements are to be received and approved by City before Franchisee commences operation under the terms of this Agreement 10.8 Failure to Maintain Reauired Insurance. Franchisee agrees that if it fails to keep the aforesaid insurance policies in full force and effect the City may, at its sole option, either (i) immediately terminate this Agreement or, (ii) if insurance is available at a reasonable cost, the City may take out the necessary insurance and pay, at Franchisee's cost and expense, the premium thereon. Section 11. TERMINATION AND SUSPENSION. The City may terminate this Agreement, without cause, by giving the Franchisee thirty (30) days' written notice of such termination and the effective date thereof. The City may terminate this Agreement, with cause, by giving the Franchisee (10) days' written notice of such termination and the effective date thereof. Cancellation for cause shall be at the discretion of the City and shall be, but is not limited to, failure to supply the materials, equipment or service specified within the time allowed or within the terms, conditions or provisions of this Agreement. The Franchisee may not cancel this Agreement without prior written consent from the Vernon Chief of Police. WE Section 12. TEMPORARY SUSPENSION. In addition to termination or suspension as set forth in Section 11, above, the Chief of Police may temporarily suspend any Franchisee without a hearing, whenever the continued operation by the Franchisee would constitute a danger to public health, safety, welfare or public morals, including, without limitation, where there is a failure to maintain the minimum levels and standards of liability insurance or claims reserve or failure to keep in full force and effect any applicable licenses or permits required by federal, state, local law, or regulation. The notice of temporary suspension may be personally delivered to the parry named and to the address given on the application pursuant to which such Franchise was issued and to the notice address stated herein, if different, or, mailed by registered or certified mail to the party named at the address given on the application pursuant to which such Franchise was issued and to the notice address stated herein, if different. Notwithstanding other notice provisions of this Agreement, the temporary suspension is effective upon the earlier of either receipt or the expiration of three (3) days from the date of mailing. The notice of temporary suspension shall include a notice of the date and time for termination hearing and all other information required by the Vernon Municipal Code. The temporary suspension shall remain effective until the decision on suspension or termination is made unless the suspension is lifted by written notice of the Chief of Police. Section 13. ACCEPTANCE, WAIVER. Franchisee agrees to be bound by and comply with all the requirements of Chapter 4B and this Agreement. By entering into this Agreement, Franchisee waives, to the maximum extent permitted by law, Franchisee's right to challenge the terms of this Agreement and of Chapter 4B under federal, state or local law, or under administrative regulation, as such laws and regulations exist as of the date of signing of this Agreement. Section 14. GENERAL TERMS AND CONDITIONS. 14.1 INDEPENDENT STATUS. It is understood that in the performance under this Agreement, Franchisee shall be, and is, an independent operator, and is not an agent, contractor, or employee of City and shall furnish services in its own manner and method, except as required by this Agreement. Further, Franchisee has and shall retain the right to exercise full control over the employment, direction, compensation and discharge of all persons employed by Franchisee in its business operations. Franchisee shall be solely responsible for, and shall indemnify, defend and save City harmless from all matters relating to the payment of its employees, including compliance with social security, withholding and all other wages, salaries, benefits, taxes, exactions, and regulations of any nature whatsoever. Franchisee acknowledges that Franchisee and any subcontractors, agents or employees are not entitled to any of the benefits or rights afforded employees of City, including, but not limited to, sick leave, vacation leave, holiday pay, Public Employees Retirement System benefits, or health, life, dental, long- term disability or Workers' Compensation insurance benefits. 14.2 FRANCHISEE NOT AGENT. Franchisee and its subcontractors shall have no authority, express or implied, to act on behalf of or bind the City in any capacity whatsoever as agents or otherwise. 14.3 WAIVER. The City's waiver of any term, condition, breach or default of this Agreement shall not be considered to be a waiver of any other term, condition, default or breach, nor of a subsequent breach of the one waived. 14.4 NO ASSIGNMENT. The Franchisee shall not assign or transfer any interest in this Agreement without the express prior written consent and approval of City Council. Any unauthorized assignment or transfer of Franchisee's rights or obligations under this Agreement shall be null and void and shall constitute a material breach by Franchisee of this Agreement. 14.5 COMPLIANCE WITH LAWS. Franchisee shall comply with all Federal, State, County and City laws, ordinances, resolutions, rules and regulations, which are, as amended from time to time, incorporated herein and applicable to the performance hereof. 14.6 ATTORNEY'S FEES. If any action at law or in equity is brought to enforce or interpret the terms of this Agreement, the prevailing party shall be entitled to reasonable attorney's fees, costs and necessary disbursements in addition to any other relief to which such party may be entitled. 14.7 INTERPRETATION. 14.7.1 Applicable Law. This Agreement, and the rights and duties of the parties hereunder (both procedural and substantive), shall be governed and construed according to the laws of the State of California, without regard to the conflict of laws provisions therein. 14.7.2 Entire Agreement. This Agreement, including any Exhibits attached hereto and any documents explicitly referenced herein, constitutes the entire agreement and understanding between the parties regarding its subject matter and supersedes all prior or contemporaneous negotiations, representations, understandings, correspondence, documentation and agreements (written or oral). 14.7.3 Written Amendment. This Agreement may only be changed by written amendment signed by Franchisee and the City Administrator or other authorized representative of the City, subject to any requisite authorization by the City Council. Any oral representations or modifications concerning this Agreement shall be of no force or effect. 14.7.4 Severabilitv. If any provision in this Agreement is held by any court of competent jurisdiction to be invalid, illegal, void, or unenforceable, such portion shall be deemed severed from this Agreement, and the remaining provisions shall nevertheless continue in full force and effect as fully as though such invalid, illegal, or unenforceable portion had never been part of this Agreement. 14.7.5 Choice of Forum. The parties hereby agree that this Agreement is entered into and is to be performed in the City of Vernon and that all claims or controversies arising out of or related to performance under this Agreement shall be submitted to and resolved in a forum within the County of Los Angeles at a place to be determined by the rules of the forum. 14.7.6 Order of Precedence. In case of conflict between the terms of this Agreement and the terms contained in any document attached as an Exhibit or otherwise incorporated by reference, the order of precedence is as follows: Charter of the City of Vernon, the Vernon Municipal Code, the ordinance granting this Franchise, resolutions of the City of Vernon, this Agreement, the City's Request for Proposals for Official Police Towing Services, -10- and Franchisee's Response to the City's Request for Proposals for Official Police Towing Services. 14.7.7 Duplicate Oriainals. There shall be two (2) fully signed copies of this Agreement, each of which shall be deemed an original. 14.8 AUTHORITY OF FRANCHISEE. The Franchisee hereby represents and warrants to the City that the Franchisee has the right, power, legal capacity and authority to enter into and perform its obligations under this Agreement, and its execution of this Agreement has been duly authorized. 14.9 EMINENT DOMAIN. The granting of the Franchise shall not in any way impair or affect the right of the City to acquire the property of the Franchisee by purchase or condemnation, and nothing contained in this Franchise shall be construed to contract away, modify or abridge either for a term or in perpetuity the City's right of eminent domain. 14.10 VALUE OF FRANCHISE. By acceptance of the Franchise, the Franchisee, for itself, its successors and assigns, agrees that in any proceeding of any character before any court, commission, administrative body, board of arbitration or other public authority, no greater value shall be placed upon the franchise in excess of the cost to the Franchisee of the necessary publication and any other sum paid by Franchisee to the City therefor at the time of acquisition. Section 15. ADDITIONAL ASSURANCES. 15.1 EQUAL EMPLOYMENT OPPORTUNITY PRACTICES. Franchisee certifies and represents that, during the performance of this Agreement, Franchisee and any other parties with whom it may subcontract shall adhere to equal opportunity employment practices to assure that applicants and employees are treated equally and are not discriminated against because of their race, religion, color, national origin, ancestry, disability, sex, age, medical condition, marital status. Franchisee further certifies that it will not maintain any segregated facilities. Franchisee further agrees to comply with The Equal Employment Opportunity Practices provisions as set forth in Exhibit "C". 15.2 BUSINESS LICENSES. Franchisee shall obtain, and pay any and all costs associated therewith, any Vernon Business License, which may be required by the Vernon Municipal Code and all permits, and licenses applicable to Franchisee's operations under this Franchise, which are required of Franchisee by any governmental agency. 15.3 MAINTENANCE AND INSPECTION OF RECORDS. The City, or its authorized auditors or representatives, shall have access to and the right to audit and reproduce any of the Franchisee's records to the extent the City deems necessary to insure it is receiving all money to which it is entitled under the Agreement and/or is paying only the amounts to which Franchisee is properly entitled under the Agreement or for other purposes relating to the Agreement. The Franchisee shall maintain and preserve all such records for a period of at least 3 years after termination of the Agreement. The Franchisee shall maintain all such records in the City of Vernon. If not, the Franchisee shall, upon request, promptly deliver the - 11 - records to the City of Vernon or reimburse the City for all reasonable and extra costs incurred in conducting the audit at a location other than the City of Vernon, including, but not limited to, such additional (out of the City) expenses for personal, salaries, private auditors, travel, lodging, meals and overhead. 15.4 CONFLICT. Franchisee hereby represents, warrants and certifies that no member, officer or employee of the Franchisee is a director, officer or employee of the City of Vernon, or a member of any of its boards, commissions or committees, except to the extent permitted by law. Section 16. LIVING WAGES. Franchisee, and any subcontractor(s), shall comply with the City's Living Wage Ordinance. The current Living Wage Standards are set forth in Exhibit "D". Upon the City's request, certified payroll records shall promptly be provided to the City. Section 17. NOTICES. Except as otherwise provided in this Agreement, all notices required by this Agreement or by Chapter 4B of the Vernon Municipal Code shall be given by personal service or by deposit in the United States mail, postage pre -paid and return receipt requested, addressed to the parties as follows: To City: Copies to: Franchisee: Vernon Police Department Attention: Police Chief 4305 Santa Fe Avenue Vernon, CA 90058 City of Vernon Attention: Finance Director 4305 Santa Fe Avenue Vernon, CA 90058 H.P. Automotive & Tow, Inc. Attention: Jimmy Sandhu, President 7300 Roseberry Avenue Huntington Park, CA 90255 Notice shall be deemed effective on the date personally served or, if mailed, three days after the date deposited in the mail. [Signatures Begin on Next Page]. -12- IN WITNESS WHEREOF, the Parties hereto have caused this Agreement to be executed by their duly authorized representatives as of the date set forth below. City of Vernon, a California charter City and California municipal corporation DATED: By:�1*�40 W. Michael McCormick, Mayor ATTEST: Mari E. Ayala ity Clerk APPROVED AS TO FORM: Brian Byun, Deputy Attorney H.P. Automotive & Tow, Inc., a California corporation DATED: 11—o, 9%',-> Z� By: Name:, ,12/L!ti!�/ Title: By: Cj L4 0 M 1 T I -Z- )?qg Name: (2) rzm I ru <-i"h2 Title: S F. P R F i A►Z x -13- EXHIBIT A EXHIBIT A REQUEST FOR PROPOSALS City of Vernon Request for Proposals (RFP) Franchise Tow Fee Program City of Vernon Police Department 4305 Santa Fe Avenue, Vernon, CA 90058 Phone: (323) 587-5171 City of Vernon Franchise Tow Fee Program Request for Proposals 1. INTRODUCTION AND PROJEU The City of Vernon seeks proposals from qualified bidders to enter into a franchise agreement to perform rotational police towing and storage services. Services to be performed by the selected contractor include vehicle towing and impound services as directed by the Vernon Police Department. Based on the quality of the proposals received, the City may consider awarding a single tow franchise contract, or multiple tow franchise contracts using a call -for -service rotation_ The City does not expect to aware more than two (2) franchise agreements under the rotational system, although City Council reserves the right to award contracts at its sole discretion, based on the proposals submitted. The City will select no more than two (2) tow service companies, based on demonstrated competence and a cost effective approach to design, conduct, and assist in the removal of vehicles which are apparently abandoned, or driven by unlicensed drivers, or drivers driving on suspended licenses, or involved in traffic collisions, or vehicles creating a traffic hazard due to mechanical failures - To be eligible for consideration, the tow service company's place of business and vehicle storage facility must be located within a seven (7) mile radius of the Vernon City Hall, located at 4305 Santa Fe Avenue, Vernon CA 90058. 2. BACKGROUND The City of Vernon was founded in 1905, is approximately 5.2 square miles in size and is located approximately 5 miles southeast of downtown Los Angeles California. Over its long history Vernon has been developed as an industrial community- At the tum of the 20*' century the lands that make up Vernon were comprised largely of farmlands. The presence of three major rail lines in the area led influential business and property owners to encourage the railroad companies to run spur lines onto the farmlands. These rail extensions enabled the creation of an "exclusively industrial" city. By the 1920's Vernon was attracting large stockyards and meatpacking facilities. In the 1930's Vernon became the location of choice for many heavy industrial plants. As economic conditions changed over the decades, these large scale industrial operations have relocated out of Southern California and Vernon has attracted smaller, lighter industrial facilities. The City's business friendly environment, low cost utilities and key location for trucking and rail transport continue to position Vernon as an ideal location for industrial uses. City Government: The City Council consists of five members, elected at -large, who serve five-year staggered terms. The City Council annually appoints a Mayor and a Mayor Pro Tem from its own membership to serve one-year terms. 11IRM City of Vernon Franchise Tow Fee Program Request for Proposals Labor Force: Vernon has approximately 250 employees, and its departments include a Fire Department, Police Department, Finance Department, Public Works, Water and Development Services Department, Gas and Electric Department and Health and Environmental Control Department. Present bargaining units recognized include the Vernon Police Officers Benefit Association, Vernon Police Management Association, Vernon Firemen's Association, the Vernon Fire Management Association, International Brotherhood of Electrical Workers Local 47, and Teamsters Local 911. 3. ISSUES OR PROBLEMS TO BE ADDRESSED The selected tow service company shall be able to provide swift, professional service in the removal of any vehicle, as directed by the Vernon Police Department, from any City street. 4. SCOPE OF SERVICES REQUIRED The City of Vernon is seeking the services of a highly qualified tow service company to assist in: Under the terms specified herein as well as in Chapter 4B of the Vernon Municipal Code, Franchisee shall furnish impound, towing, and storage services to the Vernon Police Department and the City as directed by the Vernon Police Department. To be eligible for a franchise, applicants must meet the City's minimum requirements as specked herein. Franchisee will be required to provide the necessary trained personnel, tow trucks and storage facilities to recover, if necessary, and remove vehicles and tractor/trailers involved in collisions. Franchisee(s) must be able to tow and store vehicles impounded by the police, many times in excess of 30 days: and must be able to clean up and dispose of debris at the scene of an accident at which any vehicle to be towed hereunder was involved. The average response time for any thirty day period pursuant to requests for tow service by the Police Department, must not exceed twenty (20) minutes. The maximum response time for any single request for tow service by the Police Department shall not exceed thirty (30) minutes. In the event the Franchisee cannot respond within 20 minutes, the Franchisee shall immediately notify the Police Department dispatcher and provide an estimated time of arrival. Franchisee must provide a dispatcher available onsite at the tow facility place of business at all times for the immediate dispatching of towing equipment. Franchisee's place of business must be open from 0700 to 1800 hours Monday through Friday. Alternate hours, as directed by the City, must also be available in order to accommodate special City events. Failure or refusal to promptly relay the Police Dispatcher's requests for towing services shall constitute failure to comply with the requirements, terms and conditions of the agreement and may result in termination of the agreement. All tow trucks shall be equipped as provided in the California Vehicle Code. -3- City of Vernon Franchise Tow Fee Program Request for Proposals Franchisee's trucks shall be painted, free of major dents, and kept clean and in good working order. Official police tow services shall, at all times, have at least three fully equipped and operational tow trucks in service. All of the tow trucks in service must have a minimum capacity of one (1) ton. At least one of the tow trucks in service must be a flatbed tow truck. At least one of the three tow trucks in service must have a five ton (5) lifting capacity. Every official police tow service shall be equipped for and have personnel proficient in unlocking locked vehicles when requested to do so by Police Department employees. Upon selection the Franchisee shall file with the Vernon Police Department, the name, address, date of birth, driver's license number, and all other information required of any tow unit driver employed by the permit holder subsequent to the date of the tow operator permit application, which information shall be filed not later than ten (10) business days following the effective date of hiring. The Franchisee will be required to notify the Vernon Police Department of the name of any tow truck driver no longer employed by such permit holder. This notification shall be given to the Vernon Police Department no later than ten (10) business days following the last date of the driver's employment by the permit holder. The Franchisee will be required to notify the Vernon Police Department of the identity of any tow truck driver whose license is suspended. The operator shall not be authorized to operate in Vernon unless the operator has provided proof from the Department of Motor Vehicles of the ability to operate a vehicle during work hours. The Franchisee will be required to enroll and participating in a program with California Department of Motor Vehicles (DMV Pull Program) that notifies the Franchisee when their drivers have any change to their driving status or record. This DMV program will alert the Franchisee to any potential problem drivers. Franchisee will be required to comply with the California Vehicle Code and other applicable laws with regards to lien sales, including supplying a list of vehicles each month that the Franchisee intends to lien sale prior to selling same for approval by the department. Franchisee is responsible for maintaining all documents relating to lien sales. 5. QUALIFICATIONS & CRITERIA A. Qualmscations: The City of Vernon will select no more than two (2) tow service companies for all of the outlined Scope of Service on the basis of qualifications, experience, and cost. The following are the minimum qualifications to be used to evaluate responses to this Request for Proposal: 1. The applicants can satisfy the insurance, business license, and tow operator permits requirements set forth in Vernon Municipal Code Chapter 4B. 2. The applicants are qualified on the basis of prior experience in the towing -4- City of Vernon Franchise Tow Fee Program Request for Proposals operation business and financial responsibility. 3. All tow vehicles and equipment must comply with all state and applicable federal requirements. 4. The applicants can reasonably conduct an official police towing service which complies with all of the requirements of Vernon Municipal Code Chapter 4B. 5. The applicants will accept all tow requested by the City, including tows of abandoned or dismantled vehicles and/or tows requiring special equipment. B. Selection Criteria: The City will conduct a comprehensive, fair, and impartial evaluation of proposals received in response to this RFP. All proposals received will be reviewed and evaluated by a committee of qualified personnel. The name, information, or experience of the individual members will not be made available to any proposer. The Evaluation Committee will first review and screen all proposals submitted, except for the cost proposals, according to the minimum qualifications set forth above. The following criteria will be used in reviewing and comparing the proposals and in determining the highest scoring bid: 1. 40% Qualifications, background and prior experience of the tow service company in the Service Area(s) being proposed, experience of key staff assigned to oversee services provided to Vernon, evaluation of size and scope of similar work performed and success on that work. 2. 30%a Cost and fees to the City for handling matters. Cost is not the sole determining factor but will be taken into consideration. Proposer must offer services at a rate comparable to the rate proposer offers to other governmental entities for similar work. Offering a higher rate to the City than the comparable rate is grounds for disqualification of the Proposer. If rates differ for different types or levels of service, or for different Service Areas, the Proposer should so state. 3. 10% Responsiveness to the RFP, and quality and responsiveness of the proposal. 4. 20% References including past performance of proposer. •ilii _►� t 1t Respondents are asked to submit seven (7) hard copies -and one (1) electronic copy of their proposals in sufficient detail to allow for a thorough evaluation and comparative analysis. The proposal should include, at a minimum, the following information in sectionalized format addressing all phases of the work in the RFP. A. Format: Limit your proposal to 20 typed 8.5" X I V pages, or fewer, on white bond paper of at least 20 -pound weight single sided (excluding cover letter and attachments. You may attach a company brochure if you wish, but it must be as a separate attachment and independent from the required elements noted above. 1. Use a conventional typeface with a minimum font size of 12 points. Use a 1" margin on all boarders. -5- City of Vernon Franchise Tow Fee Program Request for Proposals 2. Organize your submittal in the order described above. 3. Provide one (1) unbound original of your company's response and one electronic version (via email) to Captain Michael Gillman, mgillman@covpd.org 4. Prominently label the package: "Franchise Tow Fee Program" and include the name of the primary contact for the respondent. Deliver the response to: City of Vernon Attention: Captain Michael Gillman 4305 Santa Fe Avenue Vernon, CA 90058 5. Responses are due on or before 5:00 p.m. on April 16, 2015. Late response will not be accepted. 6. If you have any question about this RFP, please contact Captain Michael Gillman at (323) 587-5171 ext. 115. B. Cover Letter. All proposals shall include a cover letter which states that the proposal shall remain valid for a period of not less than ninety (90) days from the date of submittal. If the proposal contemplates the use of sub -contractors, the sub- contractors shall be identified in the cover letter. If the proposal is submitted by a business entity, the cover letter shall be signed by an officer authorized to contractually bind the business entity. With respect to the business entity, the cover letter shall also Include: the identification of the business entity, including the name, address and telephone number of the business entity; and the name, title, address and telephone number of a contact person during the proposal evaluation period. C. Introduction: Present an introduction of the proposal and your understanding of the assignment and significant steps, methods and procedures to be employed by the proposer to ensure quality deliverables that can be delivered within the required time frames and your identified budget. D. General Scope of Work: Briefly summarize the scope of work as the proposer perceives or envisions it for each Service Area proposed. E. Work Plan: Present concepts for conducting the work plan and interrelationship of all projects. Define the scope of each task including the depth and supe of analysis or research proposed. F. Fees and costs: Although an important aspect of consideration, the financial cost estimate will not be the sole justification for consideration. Negotiations may or may not be conducted with the proposer, therefore, the proposal submitted should contain the proposer's most favorable terms and conditions. since selection and award may be made without discussion with any tow service company. All prices -6- City of Vernon Franchise Tow Fee Program Request for Proposals should reflect "not to exceed" amounts per item. Proposer must offer services at a rate comparable to the rate proposer offers to other governmental entities for similar work. Offering a higher rate to the City than the comparable rate is grounds for disqualification of the Proposer. G. Ability of the Proposer to Perform: Provide a detailed description of the proposer and his/her/Its qualifications, including names, titles, detailed professional resumes and past experience in similar work efforts/products of key personnel who will be working on the assignment. Provide a list of specific related work projects that have been completed by the proposer which are directly related to the assignment described in this RFP. Note the specific individuals who completed such project(s). Identify role and responsibility of each member of the project team. Include the amount of time key personnel will be involved in the respective portions of the assignment. Respondents are encouraged to supply relevant examples of their professional product. Provide a list of references. The selected tow service companies shall not subcontract any work under the RFP nor assign any work without the prior written consent of the City. H. Affidavit of Non -Collusion. Proposer must submit a completed and signed, "Affidavit of Non -Collusion." (Copy attached as Exhibit A). T. ADDENDA. CHANGES. AND AMENDMENTS TO THIS SOLICITATION At any time prior to the due date for responses, the City may make changes, amendments, and addenda to this solicitation, includes changing the date due to allow respondents time to address such changes. Addenda, changes, and amendments, if made, will be posted on the City's website (www.cityofvemon.org), which is deemed adequate notice. A proposer may make a request to the City's project coordinator to be placed on a list of persons to receive notice of any such addenda, changes, or amendments. The preferred manner of communications is viia e-mail due to its timeliness. 8. CONDITIONS FOR RESPONSES TO RFP, The following conditions apply to this RFP process: A Nothing contained in this RFP shall create any contractual relationship between the respondent and the City. B. This RFP does not obligate the City to establish a list of service providers qualified as prime contractors, or award a contract to any respondent. The City reserves the right to amend or cancel this RFP without prior notice, at any time, at its sole discretion. C. The City shall not be liable for any expenses incurred by any individual or organization in connection with this RFP. D. No conversations or agreements with any officer, agent, or City of Vernon Franchise Tow Fee Program Request for Proposals employee of the City shall affect or modify any terms of this RFP. Oral communications or any written/e-mail materials provided by any person other than designated contact staff of City shall not be considered binding. E. The City reserves the right, in its sole discretion, to accept or reject any or all Proposals without prior notice and to waive any minor irregularities or defects in a Proposal. The City reserves the right to seek clarification on a Proposal with any source. F. The dates, times, and sequence of events related to this RFP shall ultimately be determined by the City. The schedule shown above is subject to change, at the sole discretion of the City, although the City will attempt to follow it and, if it must be altered, will attempt to provide reasonable notice of the changes - G. Respondents shall not issue any news release pertaining to this RFP, or the City without prior written approval of the City. H. All submitted proposals and information included therein or attached thereto shall become public record upon delivery to the City Administrator's Office. 9. RIGHT BY THE CITY TO WITHDRAW THIS RF°j The City may, at its sole discretion and for any reason whatsoever, withdraw this solicitation at any time. 10. The selected tow service companies shall pay qualifying employees a wage of not less than $10.30 per hour with health benefits, or $11.55 per hour without health benefits. The tow service companies shall also provide qualifying employees at least twelve days off per year for sick leave, vacation or personnel necessity, and an additional ten days a year of uncompensated time for sick leave. There shall be a prohibition on employer retaliation against an employee's complaining to the City with regard to the employer's compliance with the living wage ordinance. The tow services companies, and any sub- contractor(s), shall comply with the City's Living Wage Ordinance. The current Living Wage Standards are set forth in Exhibit "D° of the standard form franchise towing services contract, attached hereto as Exhibit B. Upon the City's request, certified payroll records shall promptly be provided to the City. -8- City of Vernon Franchise Tow Fee Program Request for Proposals 11. STANDARD TERMS AND CONDITIONS Prior to the award of any work hereunder, City and proposer shall enter into the written contract for services attached hereto as Exhibit B. Proposers responding to this RFP are strongly advised to review all the terms and conditions of the Contract The term of the Contract shall not exceed three (3) years, -9- City of Vernon Franchise Tow Fee Program Request for Proposals EXHIBIT A AFFIDAVIT OF NON -COLLUSION AFFIDAVIT OF NON -COLLUSION BY CONTRACTOR STATE OF CALIFORNIA ) ) ss COUNTY OF LOS ANGELES ) , being first duly swam deposes and says that he/she is (Insert 'Sole Owner', 'Partner'.'President. `Secretary•, or other proper title) of (Insert tame of bidder) who submits herewith to the City of Vernon a bid/proposal; That all statements of fact in such bid/proposal are true; That such bid/proposal was not made in the interest of or on behalf of any undisclosed person, partnership, company, association, organization or corporation; That such bid/proposal is genuine and not collusive or sham; That said bidder has not, directly or indirectly by agreement, communication or conference with anyone attempted to induce action prejudicial to the interest of the City of Vernon, or of any other bidder or anyone else interested in the proposed contract; and further That prior to the public opening and reading of bids/proposals, said bidder. a. Did not directly or indirectly, induce or solicit anyone else to submit a false or sham bid/proposal; b. Did not directly or indirectly, collude, conspire, connive or agree with anyone else that said bidder or anyone else would submit a false or sham bid/proposal, or that anyone should refrain from bidding or withdraw his/her bid/proposal; C. Did not, in any manner, directly or indirectly seek by agreement, communication or conference with anyone to raise or fix the bid/proposal price of said bidder or of anyone else, or to raise or fix any overhead, profit or cost element of his/her bid/proposal price, or of that of anyone else; d. Did not, directly or indirectly, submit his/her bid/proposal price or any breakdown thereof, or the contents thereof, or divulge information or data relative thereto, to any corporation, partnership, company, association, organization, bid depository, or to any member or agent thereof, or to any individual or group of individuals, except the City of Vernon, or to any person or persons who have a partnership or other financial interest with said bidder in his/her business. 1 certify under penalty of perjury that the above information is correct By: Date: Title: Manch 2013 City of Vernon Franchise Tow Fee Program Request for Proposals EXHIBIT B STANDARD FORM CONTRACT -11- CITY OF VERNON FRANCHISEE TOWING SERVICES AGREEMENT NO. Franchisee: Responsible Principal of Franchisee: Notice Information - Franchisee: Notice Information - City: Commencement Date: Termination Date: Consideration: Records Retention Period COVER PAGE [insert name of franchisee] [insert name, title] [insert name of franchisee] [insert street address] [insert city, state, zip code] Attention: [insert name, title] Phone: [insert phone number] Facsimile: [insert fax number] City of Vernon 4305 Santa Fe Avenue Vernon, CA 90058 Attention: [insert department head] [insert department head title] Telephone: (323) 583-8811 ext. [insert] Facsimile: [insert fax number] [insert commencement date] [insert termination date] Payment is made by Franchisee to City pursuant to Section 3 of this Agreement. Payment is made to Franchisee by City pursuant to Section 5 of this Agreement. [insert number of years contractor must retain records] March 2015 CITY OF VERNON FRANCHISEE TOWING SERVICES AGREEMENT NO. This Agreement is made and entered into by and between the City of Vernon rCity"}, a California charter City and California municipal corporation, and ("Franchisee"}, a Police Towing Company with its principal place of business at (collectively, the 'Parties') to provide for towing services to the City. The Parties agree as follows: RECITALS WHEREAS, Franchisee shall provide police towing services to the City of Vernon as set forth in the Request for Proposal dated , Exhibit A. and Franchisee's proposal to the Citv (`Proposal') dated , Exhibit B. both of which are attached to and incormated Into this Aoreement. by reference. WHEREAS, pursuant to Chapter 4B of the Vernon Municipal Code, Franchisee has applied for a Police Towing Franchise ("Franchise'); and WHEREAS, the City Council has held a public hearing for the purpose of hearing persons in favor of or in opposition to the granting of such Franchise; and WHEREAS, the City Council has determined that Franchisee has demonstrated compliance with Chapter 48 of the Vernon Municipal Code and has agreed to comply with all provisions of that Chapter, and WHEREAS, it is required that City and Franchisee enter into a Franchise Towing Services Agreement ("Agreement) for Police Towing services in the City of Vernon; and WHEREAS, additional conditions have been imposed upon this grant of Franchise. NOW, THEREFORE, the Parties do hereby agree as follows: Section 1. GRANT OF FRANCHISE. City grants to Franchisee a Police Towing Franchise authorizing Franchisee to engage in the business of Police Towing as set forth in chapter 4B of the Vernon Municipal Code in the City of Vernon and to use the public streets and rights of way for such purpose. This grant is pursuant to the City's Request for Proposal and to Franchisee's proposal for the Franchise. Franchisee is subject to the terms and conditions specified in Section 8.9 of the Charter of the City of Vernon, the provisions of Chapter 4B of the Vernon Municipal Code, the terms and conditions specified in all related resolutions, the terms and conditions of this Agreement, the representations and assurances in Franchisee's application for the Franchise. Section 2. TERM OF FRANCHISE. The term of this Franchise granted to Franchisee shall be for three (3) years, from to inclusive. March 2015 Section 3. FRANCHISE FEES. 3.1 During the term of the Franchise, Franchisee shall pay franchise fees to City, which fees shall be assessed from the date on which the ordinance granting this Franchise became effective and in accordance with Section 48.8 of the Vernon Municipal Code and any Resolution adopted by the City Council and in such other amounts as are set forth in any subsequent resolutions that may be adopted by the City Council at any time during the term of the Agreement. 3.2 Franchise shall timely pay all required franchise fees to: Finance Department — Director of Finance City of Vernon 4345 Santa Fe Avenue Vernon, CA 94458 Each payment shall be accompanied by a written statement, verified by the Franchisee or a duly authorized representative of the Franchise, showing in such form and detail as the Director of the Department of Finance may prescribe, the calculation of the franchise fee payable by the Franchisee and such other information as the Director of the Department of Finance may require as material to a determination of the amount due. 3.3 The first payment of the franchise fee will be due on and payments shall be due monthly thereafter on the I e day of each month. 3.4 When Franchisee remits franchise fees the City, such franchise fees shall be deemed timely paid only if delivered or postmarked on or before the due date. If fees are not timely paid, Franchisee shalt be subject to suspension or termination of the Franchise pursuant to Section 14 of this Agreement and/or to any other penalties which may be established and assessed by the City, including, but without limitation, late fees assessed at the rate of five percent (5%). Section 4. TOWING SERVICES. 4.1 Franchisee shall provide Police Towing services, as set forth in Exhibit A, which is the City's Request for Proposals for Official Police Tow Services, and which includes, but without limitation, strictly adhering to the eligibility requirements, operating regulations, fees schedules, standards for tow truck equipment, standard rules of operation, response time, inspection, information regarding new or terminated tow truck drivers, tow driver training, and as set forth in Exhibit B which is Franchisee's response to the City's Request for Proposals. All services by Franchisee shall comply will all provisions of federal, state and local law and regulation, including, but without limitation Chapter 4B of the Vemon Municipal Code. 4.2 Franchisee understands and agrees that, although the City is granting it a franchise as a police towing service, the City may requisition towing services from other service providers as set forth in Section 46.12 of the Vernon Municipal Code, or if Franchisee is otherwise unavailable for any reason, in the reasonable discretion of the Vernon Chief of Police and including, but without limitation, suspension or termination of the Franchisee. March 2015 Section 5. RATES. CHARGES AND PAYMENT. 5.1 The rates and charges for towing and storage in connection with this Franchise shall be established by the City Council. The prevailing rates prescribed by the Southern Division of the California Highway Patrol, the Los Angeles Police Department, and the Los Angeles County Sheriff will be considered when establishing these rates. The rate per impound shall be $ and the storage charge shall be $ per day, until otherwise modified by the City Council. A sign showing the approved rates and charges shall be conspicuously posted in the Franchisee's tow office and shall be posted in a conspicuous place in the interior of each tow truck operated by Franchisee. Franchisee shall provide vehicle owners the option of payment by MasterCard and Visa. Franchisee must provide for after-hours releases of vehicles, and may collect an after -hour release fee. As part of the award of franchise the City Council will be requested to establish an after-hours release fee not to exceed Y2 of the impound fee in addition to other established fees. Section 6. REPORTS. Franchisee shall file a monthly towing report with the Chief of Police along with payment of its monthly franchise fees. The report shall be submitted to: Chief of Police Vernon Police Department 4305 Santa Fe Avenue Vernon, CA 90058 The report shall include the information required by Section 4B.10(H) of the Vernon Municipal Code for Franchisee and its subcontractors, certified as true and correct under penalty of perjury by a responsible owner or official of the Franchisee: Section 7. FRANCHISEE'S RECORDS. 7.1 The Franchisee shall maintain accurate and complete books and accounts of all revenues and income arising out of its operations under the Franchise and in a manner, which conforms with generally accepted accounting principles. Franchisee's books, accounts and records, arising out of or related to its operation under the Franchise, shall at all times be open to inspection, examination and audit by authorized officers, employees and agents of the City. Such records shall be kept at franchisee's place of business shown in this Agreement for receipt of notices. 7.2 Franchisee shall require its subcontractors, if any, who perform Police Towing services in connection with the Franchise to keep and maintain books of account and other records showing all business transactions conducted by such subcontractors in connection with the Franchise. Franchisee agrees to use its best efforts to avoid duplication of reporting between Franchisee and its subcontractors. Section 8. TOW VEHICLE AND DRIVER. REPORTING. COMPLIANCE. AND IDENTIFICATION. 8.1 Franchisee shall maintain on file with the City, a complete and accurate listing of every vehicle operated by Franchisee for police towing services. Franchisee shall certify, in a form acceptable to City, that every such vehicle conforms with regional and State March 2015 vehicle emission standards (`emission standards"), and shall provide documentation of compliance on written request of the City. Franchisee understands and agrees that failure to conform with emission standards may result in suspension, termination or non -renewal of a Franchise. 8.2 Every vehicle operated by Franchisee and for Police Towing services in the City shall bear the following identification: Franchisee's trade name, monogram or insignia, the Franchise vehicle number, together with Franchisee's telephone number painted upon both sides of the vehicle. All lettering mentioned in this paragraph shall be not less than 2-1/4" in height and not less than 5/6" stroke. The Franchisee agrees to remove the Franchise vehicle number and all other information within 30 calendar days after the Franchise is terminated or the vehicle is sold, transferred or taken out of service. 8.3 Franchisee shall file with the Vernon Police Department, the name, address, date of birth, driver's license number, and all identification required of any tow unit driver working for Franchisee, whether as an employee or as a contractor, which information shall be filed not later than ten (10) business days following the effective date of employment or engagement. Franchisee shall also notify the Vernon Police Department within ten (10) business days of the following occurrences: the license suspension of any tow unit driver, and the end of employment, or engagement, of any tow unit driver with Franchisee. Section 9. INDEMNIFICATION OF CITY. 9.1 Franchisee shall indemnify and hold the City harmless from and against any and all loss, damages, liability, claims, suits, costs and expenses, fines, charges or penalties whatsoever, including reasonable attorney's fees, regardless of the merit or outcome of any such claim or suit, arising from or in any manner related to the services provided or business conducted under Chapter 4B of the Vernon Municipal Code or otherwise pursuant to this Agreement. 9.2 Franchisee shall indemnify the City, defend with counsel approved by the City, protect and hold harmless the City, its officers, employees, agents, assigns, and any successor or successors to the City's interest from and against all claims, actual damages (including but not limited to special and consequential damages), natural resources damage, punitive damages, injuries, costs, response, remediation and removal costs, losses, demands, debts, liens, liabilities, causes of action, suits, legal or administrative proceedings, interest, fines and charges, penalties and expenses (including, but not limited to, attorneys' and expert witness fees and costs incurred in connection with defending against any of the foregoing or in enforcing this indemnity) of any kind whatsoever paid, incurred or suffered by, or asserted against, the City or its officers, employees, agents or the Franchisee arising from or attributable to any repair, remediation, cleanup or detoxification, or preparation and implementation of any removal, remedial, response, or closure or other plan (regardless of whether undertaken due to governmental action) concerning any hazardous substance or hazardous waste at any place where the Franchisee stores or dispose of solid or hazardous waste. The foregoing indemnity is intended to operate as an Agreement pursuant to the Comprehensive Environmental Response, Compensation and Liability Act, 42 United States Code Section 9607, and California Health and Safety Code Section 25364, and any successor provisions, to insure, protect, hold harmless, and indemnify the City from liability. March 2015 Section 10. INSURANCE REQUIREMENTS. 10.1 Franchisee shall, at its sole cost and expense, procure and maintain in full force and effect, throughout the term of this Agreement, inclusive of any renewal term granted by City, insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the services hereunder by the Franchisee, its agents, representatives, employees or subcontractors, Franchisee shall procure and maintain insurance policies of the types and meeting the requirements set forth below, and shall provide to the City a Certificate of Insurance, or other such evidence reasonably acceptable to the City, verifying the existence of such policies: 10.2 Minimum Scooe of Insurance Coveraoe. Franchisee shall procure and maintain policies of insurance with minimum scopes of coverage AT LEAST as broad as the following: (a) Comprehensive General Liability Insurance. (b) Comprehensive Vehicle Liability Insurance. (c) Workers' Compensation Insurance as required by the State of California and Employer's Liability Insurance. 10.3 Minimum Limits. Vendor shall maintain insurance with minimum limits NO LESS THAN the following: (a) General Liability of Two Million Dollars ($2,000,000) for each occurrence and in the aggregate, combined single limit, against any bodily injury, death, personal injury, or property damage. In Comprehensive General Liability Insurance or other form in which a general aggregate limit is used, the general limit shall apply separately to this Agreement or the general limit shall be TWICE the required occurrence limit. (b) Automobile Liability of One Million Dollars ($1,000,000) per accident for bodily injury and property damage. (c) Garage Keepers Legal Liability coverage with minimum limits of Two Hundred Fifty Thousand Dollars ($250,000) per occurrence. (d) Employer's Liability of One Million Dollars ($1,000,000) per accident for bodily injury or disease. (e) INorl<er's Compensation and Employer's Liability Insurance in an amount required by law. 10.4 Deductibles, Any deductibles or self-insured retentions must be declared to and approved by the City. At the option of the City, Franchisee shalt either: (a) Reduce or eliminate such deductibles or self-insured retentions as respect to the City, its elected and appointed officials, officers, employees, agents, representatives, attorneys, and volunteers; OR (b) Procure a bond, guaranteeing payment of losses and related investigations, claim administration and defense expenses. March 2015 10.5 Required Endorsements. All of the policies required by this Agreement shall contain, or be endorsed to contain, the following provisions: (a) City, its elected and appointed officials, officers, employees, agents, representatives, attorneys and volunteers shall be named as additional insured parties, and the policies shall specifically state that the coverage contained in the policies affords insurance pursuant to the terms and conditions as set forth in this Agreement. (b) The insurance coverage provided by the Franchisee shall be primary to any coverage available to the City. Any insurance or self-insurance maintained by City, its officers, officials, employees or volunteers shall be in excess of Franchisee's own insurance and shall not contribute with it. (c) The insurance policies shall contain no special limitations on the scope of protection afforded to the City, its elected and appointed officials, officers, employees, agents, representatives, attorneys or volunteers. Further, the policies shall expressly waive the right of subrogation against City, its elected and appointed officials, officers, employees, agents, representatives, attorneys or volunteers. (d) Any failure to comply with reporting or other provisions of the policies including breaches of warranties shall not affect coverage provided to the City, its elected and appointed officials, officers, employees, agents, representatives, attorneys or volunteers. (e) The insurance coverage shall apply separately to each insured against whom claim is made or suit is brought, except with respect to the limits of the insurer's liability. (f) Each insurance policy required by this section shall be endorsed to state that coverage SHALL NOT be suspended, voided, and/or canceled by either party, and that there shall be no reduction in the amount of coverage or in the limits applicable thereto EXCEPT after thirty (30) days prior written notice has been given to the City, said written notice to be delivered by U.S. Certified Mail, Return Receipt Requested addressed to the City Attorney and City Finance Director. (g) In its sole discretion, the City may waive all or some portion of the above referenced insurance if such waiver is in writing and executed by City's Finance Director. 10.6 Required Insurance Ratinq. Any insurance policy required by this Agreement shall be placed with an insurer admitted in the State of California with a current A.M. Best's rating of NO LESS THAN B+:VII in the latest edition of Best's Insurance Guide. 10.7 Oriainal Certificates Reouired. At all times during the term of this Agreement, Franchisee shall maintain on file with the City's Finance Director a certificate or certificates of insurance. Said certificate or certificates of insurance shall show that the aforesaid policies are in effect in the required amounts and shall contain each of the endorsements as set forth in Section 10.3. Franchisee shall, prior to commencement of work under this Agreement, file with the City Finance Director the original certificates effecting coverage required by this section of this Agreement. The endorsements are to be signed by the person authorized by that insurer to March 2015 band coverage on its behalf. The endorsements are to be received and approved by City before Franchisee commences operation under the terms of this Agreement 10.8 Failure to Maintain Recuired Insurance. Franchisee agrees that if it fails to keep the aforesaid insurance policies in full force and effect the City may, at its sole option, either (i) immediately terminate this Agreement or, (ii) if insurance is available at a reasonable cost, the City may take out the necessary insurance and pay, at Franchisee's cost and expense, the premium thereon. Section 11. TERMINATION AND SUSPENSION. The City may terminate this Agreement, without cause, by giving the Franchisee thirty (30) days written notice of such termination and the effective date thereof. The City may terminate this Agreement, with cause, by giving the Franchisee (10) days written notice of such termination and the effective date thereof. Cancellation for cause shall be at the discretion of the City and shall be, but is not limited to, failure to supply the materials, equipment or service specified within the time allowed or within the terms, conditions or provisions of this contract. The Franchisee may not cancel this Agreement without prior written consent from the Vernon Chief of Police. Section 12. TEMPORARY SUSPENSION, In addition to termination or suspension as set forth in Section 11, above, the Chief of Police may temporarily suspend any Franchisee without a hearing, whenever the continued operation by the Franchisee would constitute a danger to public health, safety, welfare or public morals, including, without limitation, where there is a failure to maintain the minimum levels and standards of liability insurance or claims reserve or failure to keep in full force and effect any applicable licenses or permits required by federal, state, local law, or regulation. The notice of temporary suspension may be personally delivered to the party named and to the address given on the application pursuant to which such Franchise was issued and to the notice address stated herein, if different, or, mailed by registered or certified mail to the party named at the address given on the application pursuant to which such Franchise wass issued and to the notice address stated herein, if different, Notwithstanding other notice provisions of this Agreement, the temporary suspension is effective upon the earlier of either receipt or the expiration of 3 days from the date of mailing. The notice of temporary suspension shall include a notice of the date and time for termination hearing and all other information required by the Vernon Municipal Code. The temporary suspension shall remain effective until the decision on suspension or termination is made unless the suspension is lifted by written notice of the Chief of Police. Section 13, ACCEPTANCE. WAIVER. Franchisee agrees to be bound by and comply with all the requirements of Chapter 4B and this Agreement. By entering into this Agreement, Franchisee waives, to the maximum extent permitted by Maw, Franchisee's right to challenge the terms of this Agreement and of Chapter 4B under federal, state or local law, or under administrative regulation, as such laws and regulations exist as of the date of signing of this Agreement. Section 14. GENERAL TERMS AND CONDITIONS. 14.1 INDEPENDENT STATUS. It is understood that in the performance under this Agreement, Franchisee shall be, and is, an independent operator, and is not an agent. March 2015 contractor, or employee of City and shall furnish services in its own manner and method. Further, Franchisee has and shall retain the right to exercise full control over the employment, direction, compensation and discharge of all persons employed by Franchisee in its business operations. Franchisee shall be solely responsible for, and shall indemnify, defend and save City harmless from all matters relating to the payment of its employees, including compliance with social security, withholding and all other wages, salaries, benefits, taxes, exactions, and regulations of any nature whatsoever. 14.2 FRANCHISE NOT AGENT. Franchisee and its subcontractors shall have no authority, express or implied, to act on behalf of or bind the City in any capacity whatsoever as agents or otherwise. 14.3 WAIVER. The City's waiver of any term, condition, breach or default of this Agreement shall not be considered to be a waiver of any other term, condition, default or breach, nor of a subsequent breach of the one waived, 14.4 NO ASSIGNMENT. The Franchisee shall not assign or transfer any interest in this Agreement without the express prior written consent and approval of City Council. 14.5 COMPLIANCE WITH LAWS. Franchisee shall comply with all Federal, State, County and City laws, ordinances, resolutions, rules and regulations, which are, as amended from time to time, incorporated herein and applicable to the performance hereof. 14.6 ATTORNEY'S FEES. If any action at law or in equity is brought to enforce or interpret the terms of this Agreement, the prevailing party shall be entitled to reasonable attorney's fees, costs and necessary disbursements in addition to any other relief to which such party may be entitled. 14.7 INTERPRETATION. 14.7.1 Aaalicable Law. This Agreement, and the rights and duties of the parties hereunder (both procedural and substantive), shall be governed and construed according to the laws of the State of California. 14.7.2 Entire Aareement. This Agreement, including any Exhibits attached hereto and any documents explicitly referenced herein, constitutes the entire agreement and understanding between the parties regarding its subject matter and supersedes all prior or contemporaneous negotiations, representations, understandings, correspondence, documentation and agreements (written or oral). 14.7.3 Written Amendment. This Agreement may only be changed by written amendment signed by Franchisee and the City Administrator or other authorized representative of the City, subject to any requisite authorization by the City Council. Any oral representations or modifications concerning this Agreement shall be of no force or effect. 14.7.4 Severabilitv. If any provision in this Agreement is held by any court of competent jurisdiction to be invalid, illegal, void, or unenforceable, such portion shall be deemed severed from this Agreement, and the remaining provisions shall nevertheless continue in full force and effect as fully as though such invalid, illegal, or unenforceable portion had never been part of this Agreement. March 2015 14.7.5 Choice of Forum. The parties hereby agree that this Agreement is to be enforced in accordance with the laws of the State of California, is entered into and is to be performed in the City of Vernon and that all claims or controversies arising out of or related to performance under this Agreement shall be submitted to and resolved in a forum within the County of Los Angeles at a place to be determined by the rules of the forum. 14.7.6 Order of Precedence. In case of conflict between the terms of this Agreement and the terms contained in any document attached as an Exhibit or otherwise incorporated by reference, the order of precedence is as follows: Charter the City of Vernon, the Vernon Municipal Code, the ordinance granting this Franchise, resolutions of the City of Vernon this Agreement, the City's Request for Proposals for Official Police Towing Services, and Franchisee's Response to the City's Request for Proposals for Official Police Towing Services. 14.7.7 Duoiicate Originals. There shall be two (2) fully signed copies of this Agreement, each of which shall be deemed an original. 14.8 AUTHORITY OF FRANCHISEE. The Franchisee hereby represents and warrants to the City that the Franchisee has the right, power, legal capacity and authority to enter into and perform its obligations under this Agreement, and its execution of this Agreement has been duly authorized. Section 15. ADDITIONAL ASSURANCES. 15.1 EQUAL EMPLOYMENT OPPORTUNITY PRACTICES. Franchisee certifies and represents that, during the performance of this Agreement, Franchisee and any other parties with whom it may subcontract shall adhere to equal opportunity employment practices to assure that applicants and employees are treated equally and are not discriminated against because of their race, religion, color, national origin, ancestry, disability, sex, age, medical condition, marital status. Franchisee further certifies that it will not maintain any segregated facilities. Franchisee further agrees to comply with The Equal Employment Opportunity Practices provisions as set forth in Exhibit "C". 15.2 BUSINESS LICENSES. Franchisee shall obtain, and pay any and all costs associated therewith, any Vernon Business License, which may be regUred by the Vernon Municipal Code and all permits, and licenses applicable to Franchisee's operations under this Franchise, which are required of Franchisee by any governmental agency. 15.3 MAINTENANCE AND INSPECTION OF RECORDS. The City, or its authorized auditors or representatives, shall have access to and the right to audit and reproduce any of the Franchisee's records to the extent the City deems necessary to insure it is receiving all money to which it is entitled under the Agreement and/or is paying only the amounts to which Franchisee is properly entitled under the Agreement or for other purposes relating to the Agreement. The Franchisee shall maintain and preserve all such records for a period of at least 3 years after termination of the Agreement. The Franchisee shall maintain all such records in the City of Vernon. If not, the Franchisee shall, upon request, promptly deliver the records to the City of Vernon or reimburse March 2015 the City for all reasonable and extra costs incurred in conducting the audit at a location other than the City of Vernon, including, but not limited to, such additional (out of the City) expenses for personal, salaries, private auditors, travel, lodging, meals and overhead. 15.4 CONFLICT. Franchisee hereby represents warrants and certifies that no member, officer or employee of the Franchisee is a director, officer or employee of the City of Vernon, or a member of any of its boards, commissions or committees, except to the extent permitted by law. Section 16. LIVING WAGES. Franchisee, and any subcontractor(s), shall comply with the City's Living Wage Ordinance. The current Living Wage Standards are set forth in Exhibit "d". Upon the City's request, certified payroll records shalt promptly be provided to the City. Section 17. NOTICES. Except as otherwise provided in this Agreement, all notices required by this Agreement or by Chapter 48 of the Vernon Municipal Code shall be given by personal service or by deposit in the United States mail, postage pre -paid and return receipt requested, addressed to the parties as follows: To City: Chief of Police Vernon Police department 4305 Santa Fe Avenue Vernon, CA 90058 Copies to: Director of Finance City of Vernon 4305 Santa Fe Avenue Vernon, CA 90058 Franchises: Notice shall be deemed effective on the date personally served or, if mailed, three days the date deposited in the mail. [Signatures Begin on Next Page]_ March 2415 IN WITNESS WHEREOF, the Parties hereto have caused this Agreement to be executed by their duly authorized representatives as of the date set forth below. City of Vernon, a California charter City and California municipal corporation 0 Mayor / Mayor Pro -Tern ATTEST: Maria E. Ayala, City Clerk APPROVED AS TO FORM: Hema Patel, City Attorney [FRANCHISEE'S NAME, a [State incorporated In] corporation DATED: By: Name: Title: By: Name: Title, March 2425 EXHIBIT A REQUEST FOR PROPOSALS March 2015 EXHIBIT B FRANCHISEE'S PROPOSAL March 2015 EXHIBIT C THE EQUAL EMPLOYMENT OPPORTUNITY PRACTICES PROVISIONS A. Contractor certifies and represents that, during the performance of this Agreement, the contractor and each subcontractor shall adhere to equal opportunity employment practices to assure that applicants and employees are treated equally and are not discriminated against because of their race, religious creed, color, national origin, ancestry, handicap, sex, or age. Contractor further certifies that it will not maintain any segregated facilities. B. Contractor agrees that it shall, in all solicitations or advertisements for applicants for employment placed by or on behalf of Contractor, state that it is an 'Equal Opportunity Employer" or that all qualified applicants will receive consideration for employment without regard to their race, religious creed, color, national origin, ancestry, handicap, sex or age. C. Contractor agrees that it shall, if requested to do so by the City, certify that it has not, in the performance of this Agreement, discriminated against applicants or employees because of their membership in a protected class. D. Contractor agrees to provide the City with access to, and, if requested to do so by City, through its awarding authority, provide copies of ali of its records pertaining or relating to its employment practices, except to the extent such records or portions of such records are confidential or privileged under state or federal law. E. Nothing contained in this Agreement shall be construed in any manner as to require or permit any act which is prohibited by law. March 2015 EXHIBIT D LIVING WAGE PROVISIONS Minimum Living Wages: A requirement that Employers pay qualifying employees a wage of no less than $10.30 per hour with health benefits, or $11.55 per hour without health benefits. Paid and Unpaid Days Off: Employers provide qualifying employees at least twelve compensated days off per year for sick leave, vacation, or personal necessity, and an additional ten days a year of uncompensated time for sick leave. No Retaliation: A prohibition on employer retaliation against employees complaining to the City with regard to the employer's compliance with the living wage ordinance. Employees may bring an action in Superior Court against an employer for back pay, treble damages for willful violations, and attorney's fees, or to compel City officials to terminate the service contract of violating employers. March 2015 EXHIBIT B EXHIBIT B FRANCHISEE'S PROPOSAL CITY OF VERNON FRANCHISE TOW FEE PROGRAM Submitted by: Jimmy Sandhu H . P.Automotive & Tow, Inc. 7300 Roseberry Ave. Huntington Park, CA Tel: 323-583-1831 THE CONTENTS HEREIN CONTAINED IN THIS PROPOSAL ARE HIGHLY CONFIDENTIAL AND ARE INTENDED ONLY FOR AUTHORIZED READERS AND THE INTENDED PURPOSE. ORIGINAL 'TABLE OF CONTENTS 1. Cover Letter 2. Proposal: Pages 1-20 A. Introduction P. General Scope of work C. Work Plan D. Fees and costs E. Ability of the proposer to Perform 3. Attachments (Exhibits A - E) 4. Affidavit of non -collusion Cover Letter HTAUTO',NIOTIVE & TONN,, INC. Light- Tedium - Heavy ''301 Roseberry Ave. Hundnatop rare;, CA 90255. Tel: 323-583-1831 April 15, 2015 City of Vernon Attn: Hon. Mayor, Members of City Council, City Manager and Police Department Attention: Captain Michael Gillman RE: REQUEST FOR PROPOSAL FOR A FRANCHISE TOW FEE PROGRAM Dear Sir/Madam: H.P. Automotive & Tow, Inc. (hereafter "H.P. Tow") is pleased to respond to the City of Vernon request for Franchise Tow Fee Program; by and through its officers, including the authorized contact representative for H.P. Tow for this process, Mr. Jimmy Sandhu, President, whose contact information is listed above. Since 1966, H.P. Tow has been providing excellent towing and storage services for a number of local municipalities and government agencies. Some of our current government agencies are The Department of Homeland Security, California Highway Patrol, Los Angeles County Sheriff Department (Compton, Century, East LA Sheriff), LA Metro Sheriff, LA County Sheriff Task Forces for regional auto theft prevention, Transit Services Detail, Transit Services Bureau), Huntington Park Police, South Gate Police, Vernon Police, Bell Gardens Police, Bell Police, Lynwood Parking and Commerce Parking Enforcement Division, Burlington Northern Santa Fe Police, and Los Angeles School Police. Given our extensive background in serving a large number of agencies, we are very confident that we will fully meet or exceed all the expectations set forth in your Franchise Tow Fee Program. Our list of current clients speaks clearly as to our services, commitment and dedication to those who we serve and we shall provide the same quality of services to the City of Vernon. We are currently serving the City of Vernon since 1972. Our staff has developed a strong relationship with the City Staff and the Police department for the last 43 years and if given the opportunity, we will continue to serve the City with the same high level of services. We fully understand the scope of services and general duties required by this Franchise Tow Fee Program including the franchisee's compensation, franchise fees, facility requirements, operating equipment requirements, well trained personnel, adequate insurance, ability to secure customer property and required experience. We further understand the importance of and agree to perform rapid responses to calls, continual towing services and to maintain complete, adequate towing and storage facilities and accurate POLICE IMPO%_` D & STOR4OE S,ERTICE Light -.NI di rrl-Heavz. -'300 Rosebern -� e. Hundnaton Park-, CA 90255, Tel; 32-1-58-3-1K, 1, records: understand and accept all the aspects of the contract terms, vehicle release fees and other procedures, rules and regulations, as well as the required City fees, assessments and payment of such to the City. In addition, we welcome the City's thorough investigation, and agree to fulfill all of the above terms, guidelines, and requirements as set forth in the Franchise Tow Fee Program, and shall continue operating in full compliance with specific rules governing official police garages and any other applicable rules and regulations whether they are federal, state, county, special district or city, or which may be incorporated as part of the contract. In addition to our 24 hours traditional towing, storage and lien sale services provided to our clients, we are also committed to serving the community. We participate generously in several community events, law enforcement events and nonprofit organizations giving back to the community. If awarded this contract, we will continue to maintain a high level of involvement and support for the City of Vernon and its citizens. This cover letter is included as part of the response to the "Franchise Tow Fee Program" for the City of Vernon and, as the authorized representatives, we hereby certify that we are authorized to bind the company to all commitments made in this proposal, that we are authorized to execute this letter, agreeing on behalf of H.P. Automotive & Tow, Inc. to the assurance, certifications, and compliance requirements as stated in this Franchise Tow Program and to the best of our knowledge, every part of this proposal is true and correct. Our proposal shall remain open for one year from April 15, 2015 to April 15, 2016. We will not be utilizing any sub contractor with this proposal. We sincerely thank for the opportunity and serious consideration given to our firm and we look forward serving the City of Vernon. In closing, it has been our honor and pleasure to serve the City of Vernon for last 43 years. Please feel free to contact us should you have any question or concern in this process. Respectfully, immy Sandhu President/C. E.0 Introduction: [A] INTRODUCTION: [ A ] H.P. Automotive & Tow, Inc. was founded by Mr. John Malone in the early 1950's, and the company was named after the City of Huntington Park, where it first began its operations. Initially, Mr. Malone started with one used tow truck, no employees, no yard, no phone number and no private or government agency contracts. As the business began to slowly grow with private tow service calls, the company eventually was incorporated in 1966 as a California corporation. Mr. Malone continued to work on building this business and then eventually retired in 1984. In 1984, a retired Utah Sheriff s Officer, Mr. Tent' Dean Hoskins, whose father was a manager with Mr. Malone, purchased the company. Mr. Hoskins then began to further build on this established business and added new facilities and obtained new government contract work. Mr. Hoskins had many successful years and maintained a reputable operation for nearly twenty years. In 2002, Mr. Hoskins retired and sold the business to two brothers, Mr. Jimmy Sandhu and Mr. Sukhbir Singh. When these two brothers took over this operation, they knew that they had to invest substantial capital into this business, in order to redefine it as a modem operation and a leader in the industry. These new owners purchased a new fleet of trucks, improved the facilities, bought new equipment, improved the operations infrastructure by adding new technology, and hired more qualified employees. In doing so, H.P. Automotive & Tow, Inc. Inc. has become a state of the art Official Police Garage operation and has become a great employer for the communities it operates in last 49 years. Due to their hard work, investment, professionalism, the company has grown substantially over the years. Today, H.P Automotive & Tow, Inc. continues to grow and has become the most reliable source for towing and storage operation in Los Angeles County. Our understanding of the assignment: We have served and established a strong working relationship with the City of Vernon for last 43 years. Having served for a long period of time, we have a great understanding about the requirement of the City in terms of 24 hours of towing, storage, evidentiary & impound services, 24 hours customer assistance and release window, secured facilities, professional staff, rapid response, modern equipments & technology, full capacity to handle workload -light, medium, heavy duty vehicles, bilingual staff and community involvement. Significant steps: We have dedicated drivers, phone line, trucks and facility specifically assigned for the City of Vernon to handle the workload efficiently 24 hours a day seven days a week including holidays. In the last 49 plus years, we did not have had any performance issues, or any major insurance claim, or any small claim law suits. Our dedication, integrity, successful operations, professional team members, and proactive management have taken us where we are today and have become a reliable source for an official police garage in the area. Method and procedures: We have very systematic and sophisticated operating standard procedures for the company. We have advance and vigorous training programs for drivers, dispatchers and supporting staff members. Most of our 1 of 20 staff members have been with us for a long time and are well aware of company's strict rules and regulations. All our trucks, facilities and training programs meet the highest standard in terms of safety, response time and customer satisfaction. Our fleet is periodically inspected by California Highway Patrol, LA County Sheriff Department, local police agencies and by in house staff members. We do thorough background screening for all our employees' recruitment. All our tow trucks are modem, fully equipped and comply with California codes. All of our facilities are properly secured and protected in order to avoid theft and/or trespassing on to our facilities. We maintain 24-hour video camera surveillance and random inspection by our on -duty staff. Regardless of the value of an impounded vehicle, all vehicles are treated equally and receive proper protection and safekeeping. Maintaining properly trained, loyal and courteous employees is essential. All of our drivers and dispatchers receive intense training by a retired CHP Officer and J. J. Keller & Associates. Our drivers and dispatchers are also sent out to the California Tow Truck Association (hereafter CTTA) for certification. Once certifications are attained, drivers are further trained on a one on one basis by one of our experienced staff members. In addition, we conduct in- house classes for all our employees on essential educational matters. One of our hiring policies; is to hire employees with at least 3 years of experience in the field for which they are being considered. We conduct weekly meetings with key personnel and monthly meetings with our staff in order to periodically evaluate our operation and our performance as a whole. This leads to performance excellence in our operations as we are able to resolve issues and establish new guidelines in order to better serve our clients and our operation. Developing a strong relationship with police agencies and their staff is one of the approaches our management takes into serious consideration. We recognize that a major area in our performance is to serve the government agencies we are contracted with and to understand those agencies' goals and objectives. We place the top priority to the government agencies requests for services. We strive to keep all of our employees fully trained and certified in all applicable areas of our operation. Our training program is very specific for all of our drivers and includes training for our non- driver personnel. Some of our training is conducted in-house by our senior staff members and other training is contracted with other top providers. We require that o u r drivers and other personnel obtain the proper certifications in their given area of employment. It is our firm belief that well trained, informed and certified employees are the essential part of our operations. Excellence is something that comes with experience in dealing with very diverse communities and highly congested environments. With all the challenges in our industry, we are still maintaining the highest level of performance and satisfaction deserves by our clients. We have been delivering professional services on time within our budget for 43 years and we will continue to improve our level of services, facilities and operations as we go into the future. (Please see Exhibit — A in attachment section) 2 of 20 General Scope of Work: [B] GENERAL SCOPE OF WORK: [ B ] We are currently working with many government agencies, and providing with high level services at all times in Los Angeles County area from our main office Huntington Park, California and several satellite facilities located within our geographic working area. We provide comprehensive Light, Medium, and Heavy duty towing, impound and storage services as well as road side assistance 24 hours of day, 7 days a week. In general, we have provided extensive tow services since 1966 for many government agencies and general public. Below is the list of agencies that we serve: ➢ Homeland Security ➢ California Highway Patrol (South Los Angeles Area) ➢ Los Angeles County Sheriff Department (Compton, Century, and East LA station) ➢ Huntington Park Police Department. ➢ Vernon Police Department. ➢ Bell Gardens Police Department. ➢ Bell Police Department. ➢ South Gate Police Department. ➢ Los Angeles School Police Department. ➢ Burlington Northern Santa Fe Police Department (BNSF) ➢ Lynwood Parking Enforcement ➢ Commerce Parking Enforcement We also offer full services to corporate and private sector clients. Some of them are listed below. ➢ Automotive Repair Shops ➢ Auto Dealerships ➢ Equipment Transportation ➢ Road Side Assistance: Tire Changes, Jump Starts, Lockout, Pull Start, Recovery, Fuel Delivery, Vehicle Loading and Unloading, Disablement, etc. ➢ Local and Long Distance Towing ➢ Private property towing - C.V.C. 22658(A) ➢ Loading and unloading vehicles ➢ Long term storage small, medium and heavy duty vehicles Demographic service area & our strategic locations: We are serving nearly 2 million residents in highly dense and diverse communities and interact with over 1500 police officers and supporting staff members on a monthly basis. In addition to that we also work closely with 300 elected government officials in our service area. This exposure has given us a rare experience and knowledge making us as a leader in the towing industry. The proposed operation runs 24 hours 7 days a week. Serving the city of Vernon has been such a pleasure that we have developed unique relationship and systematic approach to fulfill and exceed all the towing needs by the City of Vernon. The City has an area of 5.12 square miles, a population of approximately 114 residents and over 45,000 visitors during the day. We are well aware of the towing & storage workloads 3 of 20 and requirements of the police departments. On an average, Vernon Police Department (VPD) impounds and stores approximately 85 vehicles per month. Based upon the VPD needs, we have established a permanent satellite facility at 2623-2625 East 56th Street, Huntington Park, CA 90255 which is half a mile away from the City boundary. We utilize this location exclusively for the City of Vernon for dispatching our tow trucks, for storage, and for impounds. We also have additional satellite facility at 1831 East 65th street, Los Angeles, CA 90001 which is a 1.5 mile away from the city boundary. In addition to the above two satellite facilities, our main office is located at 7300 Roseberry Avenue, Huntington Park, CA 90255 which is about 2.5 miles away from the City boarder. All these resources have made us extremely prepared for the City requirements at all times. Business information summary: Business Name Business Head Quarter Business Tel -Fax -Web Year incorporated in CA Corporation Registration ID Corporation Primary Agent Business Type Business Annual Revenue Business hours Normal business hours After hour gate fees Public auction time and day Years of government contract experience Combined experience of a team members Number of fleet Evidentiary capacity Average monthly tows Storage capacity Annual total tows, Impounds Average response time Estimate area of coverage Average number of employees Total facilities Facilities square footage H.P. Automotive & Tow, Inc. 7300 Roseberry Avenue, Huntington Park, CA 90255 Tel:323-583-1831, Fax: 323-583-3322, Web: www.hptow.com 1966 C0518421 Jimmy Sandhu Providing Police Towing, Impounds, Storage, Lien Sales, and related services in full capacity of Light, Medium and Heavy duty vehicles. Approximately 3 million 24 hours for services 7 days a week including holidays 7 am to 7 pm for customer assistance and vehicle release process During at night generally from 7 pm to 7 am Every Friday from 12 afternoon to 3 pm 49 Years Over 200 years 12 tow trucks, 1 service unit, 1 mobile unit, 6 forklifts 30 vehicles at any time 850-1000 Over 800 vehicles at any time Approx.10,000 Under 15 minutes 35 square miles with over 2 million residents 22 to 32 with full time, part time and temporary labor 1 primary and 3 satellites 5 acres (approx) 4of20 Corporate Values: It is our fundamental belief that a business must have a set of ethics and accountability that guides it through its business purpose. We consider all the various entities and persons that we serve on a daily basis to be unique and deserving of our highest consideration. Furthermore, we respect the dignity and recognize the merit of all individuals involved in our enterprise. As a result, we are dedicated to following our values of ethical operations, performance with integrity, and being fully accountable for our actions. Implementation Plan: We are committed to providing professional, prompt, damage -free towing and roadside assistance, storage, evidentiary holds, and release services with a promise to making customer service, customer satisfaction and superior work quality our top priority. Our commitment begins at the top of our company chain and is relayed to all personnel and is expected as a mandatory objective of our operations. We empower our employees to make changes that are positive to our company and which enhance the satisfaction of our customers. In addition, we support our employee's proactive objectives which allow our company to expand and progress. Allowing our employees to have the ability to influence how H.P. Automotive & Tow, Inc. operates, maintains a positive morale and demonstrates their importance and commitment to our daily operations. Customer Satisfaction: As an Official Police Garage facility, we understand the challenges in providing customer service and customer satisfaction. We firmly believe that in order to gain respect and common courtesy, respect and courtesy must first be given. Our staff is fully trained to understand the complexities of our customers' emotional states when they arrive at our facilities. Therefore, a properly trained and experienced employee is the key to effective customer satisfaction. Our objective is to be respectful and to provide courteous service to our customers. We strive to provide friendly customer facilities, bilingual speaking staff, efficient equipment and rational procedures in order to serve our customers professionally and efficiently. We view everyone living in our service area as a potential customer, friend and neighbor. Our goal and desire has been and will continue to be a business that is an integral part of a community which takes the necessary steps to help our community meet its local needs. Our 49 -year journey and history in this industry has been a long and committed one and are always open to public feedback. Performance Excellence: We have faced several challenges in our long years in this industry, but have always maintained a widely respected level of performance excellence within our industry standards. We believe that modem equipment, a professional trained staff, cutting-edge technology, and our committed relationship with our community and police agencies have all -been guiding points to our level of excellent performance over the years. The following is a summary of the most important factors that we take into consideration when it comes to performance excellence in our operations. We keep all tow trucks modern, fully equipped; maintain annual inspections by the CHP, daily random inspections by our staff and periodic inspections by other agencies. Generally, we replace our light duty equipment prior to 150,000 miles and heavy duty trucks 500,000 miles. In addition: » All of our facilities are properly secured and protected in order to avoid theft and/or trespassing on to our facilities. We maintain 24-hour video camera surveillance and random inspection by our on -duty staff. » Regardless of the value of an impounded vehicle, all vehicles are treated equally and receive proper protection and safekeeping at all times. » All of our drivers and dispatchers receive vigorous training in all aspects of their job duties. Our drivers and dispatchers are also sent out to the California Tow Truck Association (hereafter CTTA) for certification. Once certifications are attained, drivers are further trained on a one on one basis by one of our experienced 5 of 20 staff members. In addition, we conduct in- house classes for all our employees on essential educational matters. Developing a strong relationship with police agencies and their staff is one of the approaches our management takes into serious consideration. We recognize that a major area in our performance is to serve the government agencies we are contracted with and to understand those agencies' goals and objectives. We always give priority and special attention while serving our law enforcement agencies. Training and Safety Standards: At H.P. Automotive & Tow, Inc., we strive to keep all of our employees fully trained and certified in all applicable areas of our operation. Our training program is very specific for all of our drivers and includes training for our non -driver personnel. Some of our training is conducted in-house by our senior staff members and other training is contracted with other providers. We contract with California Tow Truck Association, J. J. Keller & Associates, Inc. and a retired C.H.P. officer. Our goal has always been to maintain a cohesive relationship with our employees and to assist them in bettering their potential in this industry. In evaluating the qualifications of our personnel, we take into consideration the following qualities: • Prior experience in the area of objective Knowledge and education/certification in area Comprehension of the objective • Professional interaction with law enforcement • Ability to handle the assignments efficiently • Personal interest in this industry and motivation to advance personal and social interaction with co-workers, customers and general public • Performing the duties with honesty and integrity • Self motivated and self discipline and wish to make a career in the industry • Share the management vision in terms of quality of service, work ethics, skill sets and honesty. We believe in giving everyone a fair and equal chance when it comes to recognitions and promotions based upon their work ethics and dedication. Our training programs include the following areas: ■ Professional Driving ■ Vehicle release Drug testing 2 ■ Forklift Safety ■ General Dispatch times a year. Awareness ■ Safety in Equipment ■ Safety in the field. ■ Risk Management ■ State Compliance ■ Roadside Service ■ General tow training ■ Safety in the Workplace ■ Customer Satisfaction ■ Dispute Resolution ■ Reporting/Finance ■ Data Management ■ Vehicle and Equipment ■ Enrolled in random drug testing. ■ Enrolled in DMV pull notice program. ■ Live scan flinger printing annually 6of20 ■ Vehicle Impounds ■ Vehicle Recovery ■ Lockout Procedures ■ Substance Abuse Awareness Dispatcher and Drivers Training: Maintenance ■ Personnel Policies ■ Booking Personal Property ■ Evidentiary Hold Procedures ■ Administrative Rules and Procedures ■ Updating drivers general towing policies every month. Drivers receive training in proper operation of all equipment. Proper operation includes but is not limited to safety, maintenance, application of procedures and compliance with regulatory requirements. Well maintained equipment and well trained drivers guarantee the safety of our personnel and the general public. Our dispatchers and office personnel are extensively trained in customer service issues and in properly dealing with agency requests. All of our employees are trained in dealing with customers who may have an elevated emotional state. We strive to comfort those who are upset due to the given circumstances and to focus on dealing with issues rationally. In addition, employees are all trained in our communication and technology systems in our office. Proper and professional communication with our clients, our agencies, and our drivers is essential to maintaining an effective operation. All of our personnel receive extensive training in safety issues. Some of the safety training applies specifically to the operation of equipment and roadside assistance. Other safety training programs deal with workplace safety and the safety of our customers and their property. Safety compliance is not only applicable to our drivers; it is applicable and required of all our personnel. H.P. Automotive & Tow, Inc. has and will continue to invest in the training of its personnel. This investment provides a positive return for our company, our clients, our customers and our employees. Probation period for new drivers: It is our firm belief that well trained, informed and certified employees are the essential part of our operations. Normally all our drivers bring minimum 3 years of experience before they are hired and they have basic skills and knowledge about tow industry. Once they are hired, they will be given a new uniform, necessary tools, training manual, company policies and procedures, and proper equipment with tools for them to drive. In the first two weeks every new driver will drive along with a senior driver and senior driver will monitor the knowledge and skills and report to Shift Supervisor and General Manager. After the 90 days we do full evaluation on driver's abilities to handle the workload efficiently. Police Impound handling process: To successfully run the operation, we have advance towing software system which we utilize during dispatch process. We use Towing Activities Support System (TASS) which is highly reliable, secured, and user friendly. Once we receive the call, we will deploy one of our skilled drivers with the truck closest to the scene under 15 minutes for light duties and 30 minutes for heavy duty calls. We use GPS device in all our trucks to respond quickly. Our dispatcher documents the time received, time dispatched, arrival time at the scene, our driver in tow with the vehicle. Drivers will follow the directions from the officer at the scene before they clear the scene with all the written authorization CHP 180 form. Driver also carries absorbent 7 of 20 for T.0 vehicles in case they have to clean up the basic oil spill, radiator leak or minor debris at the location. Once the driver clears the street flow they will then proceed back with the vehicle to our facility for safe keeping of the vehicle. Once the drivers in tow with vehicles, they will secure the vehicle safely. Drivers tum 180 CHP form documentation paper work with full verification of license plate, VIN verifications and submitted to our dispatchers on duty at our location for proper safe keeping and data recording into our system. Dispatcher monitors these calls and work very closely with our clients and our drivers throughout our operation. Once the vehicle is dropped off at our secured facility, all the vehicles will be parked accordingly based upon the police request. Our trained staff members will sort them out by size, duration, inside requirements in case hold for evidentiary purposes. They also book all the valuable property in a secured safe and documents on CHP180 form. Dispatcher also write on the front left windshield indicating the agency name who authorized the tow, driver's name who tow the vehicle into our facility, date of incident. We also take extra steps such as roll up all the windows, set the emergency brakes for the safety reasons. Vehicle releasing process: Our dispatchers are well trained in handling the vehicle release process. They are standing by to assist the customers in the vehicle releasing process 24 hours day, 7 days of a week including holidays. On an average we release 25 to 30 vehicles a day. Prior to releasing the vehicles, we will carefully verify all the documentation and charge the appropriate amount to the customers. We will record all the monetary transactions, process payments, create computer generated invoices on tow charges and fees, and also release the valuable properties to the registered owners as needed. The copy of the invoice will be given to the customers upon collecting all the due charges for the services rendered. Our record is maintained for 7 years period. Lien sales procedure and public auction: We have been selling our unclaimed vehicles exclusively through public auctions. Our auction team is fully trained and experts in the lien sale process. All of our unclaimed vehicles are sold at public auctions and we have never accepted sealed or secret bids. We hold our weekly public auctions on every Friday at 1831 East 65th Street, Los Angeles, CA. These auctions are held in accordance with the provisions of section 3071 and 3072 of the Civil Code. Every person will get a chance to inspect the vehicle before they can bid. These auctions are free entry and open to general public. Our employees are not allowed to participate in our auction. The lien sales are divided into three stages (CVC code: 22851) The first stage is value $500 or less (maximum storage is 15 days -CVC code 22669) The second stage is value $501 to $4000 (maximum storage is 60 days) Third stage is $4000 and above (the maximum storage is 120 days and additional 10 days redemption. Repo Claim Vehicles: On 30 day holds, Repo Company gets 15 days waived on the storage under CVC 14602.02. In compliance with applicable laws, when a vehicle comes in our custody, we place a lien on that vehicle after 72 hours in our custody. We conduct our lien sales on our vehicles on Monday, Wednesday and Friday. The valuation of the vehicle is conducted by impounding authority noted at CHP 180 form generated by government agencies. However if 72 hours has elapsed and such authority has not determined the value, we will conduct our own independent evaluation of said vehicles. 8 of 20 Once the vehicle clear the lien process as described above, we will proceed with those vehicles in our weekly auction and legally dispose them and record following information: • Date of auction • Auction number/ batch number • Purchaser's name and address • Proper invoicing • Record keeping for 7 years • Lien sales are conducted as per DMV requirement. We conduct our lien sales of unclaimed vehicles once a week. Our auction is open to general public. Hours of auction are 12 noon to 3 pm every Friday including holidays. Facilities: We have four facilities available to handle our business and can store vehicles as per our needs. Head Quarter Location: 7300 Roseberry Avenue, Huntington Park, CA 90255. This facility meets all City, State and Federal requirements for our type of operations. This facility houses not only our Corporate Office and Main Yard, but also has Customer Office and Lobby Area. This location is where we maintain our administrative staff, dispatch center, technology center, communications center, and business records. it is also at this location that our Customer Service Department handles all customer vehicle releases. The facility is fully secured by perimeter block walls, concrete floors, overhead lighting, surveillance systems and free customer parking. Our goal is to secure our main office facility and to provide the maximum security for the vehicles which are in our custody and safe keeping. This Main Yard may store up to 220 cars at any given time. We have also established primary evidentiary hold area for 8 vehicles as well as one lift for the detective to conduct investigation as necessary to our law enforcement agencies. In this facility we have offices for senior executives, general manager, shift supervisors, dispatchers, police lobby, and employee lockers & break room, lien sales processing center, technology room, customer lobby, city approved tow rates poster, ADA ramp, customer rest room, pay phone, and proper landscaping. Satellite facilities: (3 locations) Location 2: 1831 East 65 Street, Los Anqeles Countv, CA 9001. This location also meets the high standards of security and has necessary safe keeping amenities such as surveillance system, overhead lighting, concrete floors, maximum security for the vehicles which are in our custody and safe keeping. This facility can store up to 120 vehicles. Total area is approximately 28,000 square feet. Location 3: 2623-2625 East 56 Street, Huntington Park, CA 90255. This location also meets the high standards of security and has necessary safe keeping amenities such as surveillance system, overhead lighting, concrete floors, maximum security for the vehicles which are in our custody and safe keeping. This facility can store up to 80 vehicles. Total area is approximately 15,000 square feet. 9 of 20 Location 4: 9824-9830 Atlantic Avenue, South Gate, CA 90280. This location also meets the high standards of security and has necessary safe keeping amenities such as surveillance system, overhead lighting, and asphalt floors. This facility has 30 free customers parking, evidentiary hold for 20 cars, drivers training room, locker rooms, our service area, truck service area parts room, and also has maximum security for the vehicles which are in our custody and safe keeping. This facility can store up to 450 vehicles. Total area is approximately 89,000 square feet. All our facilities in compliance with city, county and state codes and are properly insured. Vision for the City of Vernon: Since H.P. Automotive & Tow, Inc. has been serving the City of Vernon for the last 43 years, we strongly believe that we have necessary resources, abilities, equipments, technology, management, facilities, work ethics, reliable staff, community involvement and quality of services to fulfill City needs in all aspects of towing, storage, road side assistance and related services with pride and honor. We have built a solid foundation of trust and confidence and it will definitely continue to grow as we look into the future. Our Mission and Commitment: H.P. Tow's mission is clear and simple. We are committed to provide the most professional and reliable services to our clients and maintain the highest standard in the industry. We will perform our services with the greatest degree of integrity and honesty. We will always remember to contribute back to the communities for which we provide services to and strive to make those communities a better place to live in. We will invest in our operations and in our employees; always maintaining highest level of safety and training. We shall be the role model for our industry and shall always strive to be a conscious operation as it may pertain to our environment, our clients, our employees and the communities we work in. (Please see Exhibit— E in attachment section) 10 of 20 Work Plan: [C] WORK PLAN: [ C We believe that our commitment to providing professional, prompt, damage -free towing and road side assistance, storage, evidence hold, and release services begins with promise everyday to make customer service; customer satisfaction and superior quality work our top priority. This commitment at the top of the company's chain of command is relayed to all personnel, no matter their position or location. Being committed to quality service involves every individual in our company having responsibility in their actions with each other and the customer we encounter. We empower our employees to make changes that are positive for the company. Also, we praise employees for forward thinking that allows our company to expand and progress. Allowing employees to have the ability to influence how H.P. Tow, Inc. operates and maintains a positive morale and demonstrates their importance and commitment to the daily operations. In the past 49 years we have towed and stored over a million vehicles of all types. Due to our dedication to customer service and employee training, we have not received any written complaint from any of our government and municipalities agencies. All of our work plans have been implemented successfully over the years and we are very proud to continue the tradition of excellence. Major Work Plans in use: 1. Set an example for the City of Vernon, its residents, visitors and business community that exceeds tow industry standards. 2. Provide necessary modem equipments to assist and satisfy the police department's daily needs. We have 12 tow trucks (light -medium -heavy) and 2 service units in our fleet and are professionally equipped with necessary equipments to handle the workload efficiently. All our trucks are strictly maintained as per manufacturer requirements. We have the necessary equipment to handle light, medium and heavy duty towing to fulfill City requirements most efficiently. We are aware of specific needs of the City of Vernon about commercial and oversize towing necessity and have added heavy duty tow trucks to our fleet. 3. We have 12 phone lines with 4 automotive roll over, dedicated fax, and payment processing numbers, 8 independent phone stations with the recording up to one year. 4. All our facilities are equipped with forklifts for customer assistance and for organizing the vehicles properly. 5. Assist the Police Department with general towing, impoundment, evidentiary hold, and storage and road side assistance as required. 6. Assist the police department in setting up special events such as DUI check points, parade, carnivals, rides, supporting events, and during natural disasters. We provide tables, chairs, lighting, shelters, canopies, refreshments during these events. 7. Provide the Fire Department with the junk vehicles for use of training and educational sessions. We also assist fire department with towing services as needed within or outside the city boundary. 8. Provide expedited response for all service requests by having twenty-four hour on-site dispatching as well as having our trucks strategically placed throughout the city. 9. Provide consistent quality service by utilizing our own employees and fleet to provide service and 11 of 20 deploy trucks from our other locations to assist when needed. 10. We have maximum security in all our facilities monitored 24 hours using sophisticated surveillance systems with 30 days day and night vision and 30 days of recording. Most of the facilities equipped with high quality cameras that could capture all the angels of the yards. They also periodically are supervised by our team members. 11. We have overhead flood lights for maximum visibility at night. 12. Most of our facilities are secured with 8 feet block walls and 2 feet of barbed wire for maximum security. All our facilities floors are debris -free, weed -free, oil -free and covered with solid concrete with proper water drainage. 13. All facilities are graffiti free and have beautiful landscaping per the city code requirements as well as for own better appearance. 14. We have state of the art office equipped with advance phone and work stations. We have additional sitting area for the police with necessary amenities. 15. All our employees go through vigorous background screening. 16. We accept cash, credit cards, corporate checks, money orders in the form of payments. We conduct all the payment transactions in clear view of customers and record all the transactions for our file. 17. We have proper system to address customer's complaint and our staff is trained to handle them as quickly as possible. 18. We process lien sales on unclaimed vehicles as required by the applicable sections of the civil and vehicle codes. We conduct our public auction on a weekly basis as required in a commercially reasonable manner. We have armed security guards during the time of public auction. We clean and wash all the cars before sell to the public. 19. We have customer parking for handicapped as well as for regular customers. We also have customer lobby and bench for the resting. All our approved towing rates are posted clearly in the lobby. We also provide public restroom when needed. 20. We provide quick response to the towing services as well as to customers during the releasing process. 21. All our documents are well recorded and kept in a very secured place and locked by the general manager. 22. We are able to store up to 30 vehicles in a closed area which is specifically designed for evidentiary hold purposes. Our evidentiary hold area is properly secured and fully equipped with necessary tools. We also have vehicle lift to assist the detectives with their investigations. 23. Our facilities are capable of handing large volume and can store up to 800 vehicles at any given time. 24. Although towing service is available 24 hours, our normal business hours are 7 AM to 7 PM including holidays. 25. We have generators for backup in case of power outage or shortage. 26. We can also assist customers after normal business hours at additional charges for vehicle release process. 27. All our drivers have professional appearance with corporate uniforms. 12 of 20 28. We treat all our customers with respect and pay attention to their needs. 29. All these years we are committed to quality of service and always open to new suggestions that can improve our services for customer's total satisfaction. We have been and continue to be a role model in towing industry. We offer road side assistance and towing to our police agencies as needed whether it is in our working area or outside the area. For the Vernon police department, we have provided this service for last 43 years at NO COST. We have a separate lobby for police officers to conduct paper work at our facility with full access to internet, printer, copier, fax, telephone and rest room. We also allow K-9 unit training at our facility. We give low value vehicles to fire department and police department for training and educational purpose from time to time. 30. In many occasion we have gone outside the city boundaries to tow small and large vehicles that are owned by the City of Vernon. 31. We have invested over 5 million in our operations over the last 10 years in terms of facilities, equipments, technology, and employee improvements. 32. We generously participate and contribute to various community events, including; religious, non- profit organizations, youth and senior events, police educational and memorial foundations, youth and booster clubs, local school and community events, cancer and diabetes societies, local sports and beauty pageants. Service request: All the tow requests come through the phone lines received by our professional dispatcher. They are highly experienced and trained. They also assist customers at the window for releasing the vehicles to their registered owners, legal owner and insurance companies. Once our 24 hour dispatchers receive the data, the request for the towing services, it is passed on to our drivers. All the trucks are equipped with GPS device helping them to respond rapidly. Giving the circumstances of geographic area, we have divided our working area into four different zones (North, South, East, and West). Each zone has 2 drivers available during peak hours, one with standard truck and other with flatbed. This method has been very successful for our operation in responding to all the calls less than 20 minutes. Driver's on duty: Most of our drivers are bilingual (English and Spanish). On duty they act very professionally and wear Company's uniform with a name tag. All our drivers are highly experienced and trained to handle light - medium -heavy duty towing requests. Once drivers receive the call, they will 97 the call less than 15 minutes. Once they hooked up with the vehicle, they will proceed forward to our secured facilities for safe and secure unloading. Our drivers then turning all the paper work to dispatchers for update the inventory. Our drivers work as a team with other drivers as well as officers in the field in carrying our towing operation efficiently. All the drivers maintain their equipment as per California Vehicle Code Requirements. All our drivers enroll DMV pull notice program and random drug testing as per state, and federal requirements. Yardman: We have a yardman who is specifically trained to maintain all the vehicles in the facility by categories and sizes from small, medium and large. Certain vehicles will be hold for evidentiary purposes where we have to house them in enclosed secured facilities. This person is in charge of inventory of vehicles as they come 13 of 20 in on a daily basis, makes sure that all the vehicles are properly parked for easy access, is responsible for up keeping and maintaining of facilities, and vehicles inventory at all times. Shift Supervisor: All our shift supervisors are experienced and highly trained. We have assigned shift supervisor for each shift in 24 hours. Shift supervisor will monitor and manage all the aspects of operation in terms drivers' performance, documentations and finance. Each shift supervisor will make a detail daily report about all the activities and submits to the General Manager at the end of their shift. Each shift supervisor manages on average 6-10 personnel and coordinates their duties. Finance and Human Resources (HR): Our finance officers are experienced and highly trained. We have in-house finance department who reconcile documentations and banking on a daily basis. Our finance department handles all aspects of accounting. Our HR department looks over recruitment, training, employee data, pay rolls, seminars, workers insurance, workers comp, business licensing and permits, maintain tow logs, and maintain all necessary business related files. IT Manager: We have experienced and trained IT manager on site. He maintains all computers & software's, facility surveillance system, communication system; two ways radio system, data servers, electric gates motors, and office equipments. Lien Sales and Auction: We have a professional team who is dedicated for lien sales and auctions. We use Clear Choice lien sales services, San Diego, CA. All unclaimed vehicles inventory go for public auction on every Friday. Our public auctions are held in accordance with the provisions of section 3071 and 3072 of the California Civil Code. We have been selling vehicles through public auctions which are free entry and open to general public. On an average, we sale 40-60 cars per week. General Manager: Our General Manager is highly experienced and trained who overlooks the entire operation. He manages facilities, fleet, employees, assist general public and work very closely with law enforcement officers. He oversees all the office report and procedures. He works closely with all the shift supervisors to ensure consistent quality of services. Vice President / Chief Financial Officer: Our Vice President has over 19 years of experience and is well aware of full operations. Oversee all financial operations ➢ Develop and analyze capital expenditures ➢ Monitor inventory management ➢ Strategic Plans for long terms ➢ Financing top line growth 14 of 20 ➢ Help Company identify their SWOT ➢ Offer ways to utilize accounting information to develop and grow the business prepare budgets and forecasts ➢ Deliver insight by analyzing results of key business trends set objectives that support long-term company goals ➢ Ensure our operation runs smoothly and efficiently at all times ➢ Work very closely with all shift supervisors, General Manager, IT manager, Finance Manager, HR Manager, and Record Manager. President: The president is well experienced and is fully aware of all aspects of management and organization. He has wealth of knowledge about towing industry gained over 20 years. He has in-depth understanding about corporate values, geographic area, diverse community, government and law enforcement agencies. He is also appointed as a Public Safety Commissioner in one of the cities in Los Angeles County. ➢ Oversee full operations of company ➢ Conduct meetings with Key Personnel twice a week ➢ Oversee all government and public relations ➢ Oversee all monetary and accounting operations purchasing and selling of business equipment and facility Maintain and obtain all business licenses and permits ensure compliance with all local, state and federal Laws ➢ Making key decisions regarding staff and employee relations, ensure customer and employee safety awareness, and sets corporate goals ➢ Ensure industry standards are met and complied with Oversee all community support and involvement ➢ Oversee all business expansion and improvement decisions ➢ Ensure all staff is properly trained and certified in his/her area execute and oversee implementation of company policies ➢ Welcomes the new ideas and suggestion to better the company Analysis and Research: In our journey of 49 years in the towing sector, we have seen the gradual evolution in terms of services, equipments, technology, demographics, government requirements, facilities, labor laws, cost of business and many more. We have always kept pace with the changes and the growing demands of our complex business. We continue to learn based on our experience, ongoing research and analysis of the industry's changing demands and assure that we will always be ready to meet or exceed any future towing requirements for the City of Vernon. (Please see Exhibit — C in attachment section) 15 of 20 Fees and Cost: [D] FEES AND COSTS: [ D ] We herein propose two options, for the City's consideration. However, H.P. Tow, Inc. is open to other options which may be proposed by the City. Proposed Option One: Light Duty 120.00 35.00 Under one ton vehicles Medium Duty 180.00 45.00 Over one ton and over 20 feet Heavy Duty 250.00 60.00 Over one ton and over 41 feet Other service charges: Gate fees will be applied for each vehicle release after normal business hours $ 60.00 Clean up service on accident calls: Included in our hourly rates as above 0 Skilled labor as required on accident scene with recovery assistance rates per hour $ 60.00 Lock out services on stored and impounded vehicles / Regaining entry into vehicles for police request: Included in our hourly rates as above 0 Road side assistance / Jump start / Fuel delivery / Lock out service / Tire change / Air delivery/ Push start / Loading and unloading will be charged as service call $ 60.00 (per request) Motorcycle storage per day $ 20.00 Pick up bulk parts (per tow per one ton) $ 60.00 Evidentiary hold for victim's vehicles First 7 days 0 From 8th day onwards, per day storage charge will apply based upon type of vehicle Drop fees when vehicles are hooked up $ 60.00 Home tows / Owner requests (within 10 miles radius) flat fees Light $ 85.00 Each mile after 10 miles radius Medium $ 90.00 Heavy $125.00 Per Mile $ 5.00 15 days Lien $ 70.00 30 days Lien fees short $ 70.00 90 days Lien fees long $100.00 All City owned vehicles we will provide road side service and towing Within 500 0 miles of the City boundary Profit sharing with the City / Franchise fee 1St Year of the contract (flat fees — paid quarterly in four equal payments) $ 30,000 2nd Year of the contract (flat fees — paid quarterly in four equal payments) $ 32,500 3rd Year of the contract (flat fees — paid quarterly in four equal payments) $ 35,000 Note: All rates cited above shall increase by 5% annually. All the residents of the City of Vernon will get 20% discount on all our services. 16 of 20 Proposed Option Two: Heavy Duty 250.00 60.00 Over one ton and over 41 feet Miscellaneous charges: Gate fees will be applied for each vehicle release after normal business hours $ 60.00 Clean up service on accident calls: Included in our hourly rates as above 0 Skilled labor as required on accident scene with recovery assistance rates per hour $ 60.00 Lock out services on stored and impounded vehicles / Regaining entry into vehicles for police request: Included in our hourly rates as above 0 Road side assistance / Jump start / Fuel delivery / Lock out service / Tire change / Air delivery/ Push start / Loading and unloading will be charged as service call $ 60.00 (per request) Motorcycle storage per day $ 20.00 Pick up bulk parts (per tow per one ton) $ 60.00 Evidentiary hold for victim's vehicles First 7 days 0 From 8t" day onwards, per day storage charge will apply based upon type of vehicle Drop fees when vehicles are hooked up $ 60.00 Home tows / Owner requests (within 10 miles radius) flat fees Light $ 85.00 Each mile after 10 miles radius Medium $ 90.00 Heavy $125.00 Per Mile $ 5.00 15 days Lien- Value less than $500 $ 70.00 30 days Lien fees (short) Value less than $4000 $ 70.00 90 days Lien fees (long) Value more than $4000 $100.00 All City owned vehicles we will provide road side service and towing Within 500 0 miles of the City boundary Profit sharing with the City / Franchise fee 1St Year of the contract (on all tows) 11% Gross receipt 2nd Year of the contract (on all tows) 13% Gross receipt 3rd Year of the contract (on all tows) 15% Gross receipt Note: All our rates mentioned above will go up by 5% annually. All the residents of the City of Vernon will get 20% discount on all our services. (Please see Exhibit— D in attachment section) Samples of other municipalities'rates 17 of 20 Ability to Perform: [E] Ability of the Proposer to Perform: So far we have covered all the aspects of our services, resources and strengths in this proposal. Our 49 years of dedicated engagements in towing industry, experience we have earned, challenges we overcame and have successfully reached a stage where we can safely say, H. P. Tow, Inc. has become a role model for the tow industry. Our workforce abilities were repeatedly tested over a long period of time while we perform our services in our working area of South East Los Angeles County. We have met and in some cases have exceeded the requirements set by our clients. We have earned the respect and recommendations of many policy makers and law enforcement agencies for our services that we feel humbled. Please find recommendation letters in our Exhibit— E in attachment section. We take the opportunity to briefly highlight key persons and their responsibilities that are behind the success of our operation. Jimmy Sandhu President & CEO 20 years of towing experience Graduated Bellflower HS Attended Compton & Cypress College emphasis on business management Public Safety Commissioner, City of Artesia Very active in community Public Relation Light, Medium and Heavy Duty Towing Certified Oversee full operations Conduct meetings with Key Personnel on a daily basis Oversee all government and public relations Oversee all monetary and accounting operations Purchasing and selling of business equipment and facility Maintain and obtain all business licenses and permits Ensure compliance with all local, state and federal Laws Making key decisions regarding staff and employee relations Ensure customer and employee safety awareness Ensure industry standards are met and complied with Oversee all community support and involvement Oversee all business expansion and improvement decisions Ensure all staff is properly trained and certified in his/her area Execute and oversee implementation of company policies Sukhbir Singh Oversee all financial operations, Develop and analyze Vice President 1 CFO business planning for capital expenditures, Inventory 19 years of towing experience management, 5 year Strategic Plans, Financing top line growth Attended Cypress & Cerritos Help Company identify their SWOT, Offer ways to utilize College emphasis on business accounting information to develop and grow the business accounting and management, Prepare budgets and forecasts, Deliver insight by analyzing Very active in community results of key business trends Set objectives that support long-term company goals, Value preservation in relation to Light and Medium Towing accounting, financial reporting and compliance Integrate IT Certified systems with introduction of enterprise -wide systems for high-volume routine processes to realize meaningful benefits in the form of cost and time efficiencies and improved data quality, Make smarter use of alternative service -delivery models in order to attain greatest efficiency in the operations 18 of 20 Dalbir Swaitch Oversee daily operation, Manage facilities fleet, yards and Operation Manager employees Oversee all office reports and procedures 16 years of towing experience Oversee hiring and employee matters with direction from the Attended college in India with President Conduct operation and performance reviews for all emphasis on management employees. Address all customer service complaints in order to ensure full satisfaction of services rendered Light and Medium Towing Oversee vehicle auctions and all necessary reports and Certified accounting Ensure that President and Company objectives are met. Ensure complete standards of performance for employees and operation Conduct weekly employee meetings to address operations, safety and customer satisfaction Conduct monthly meetings with Key Personnel in order to review objectives, deal with issues of concern and implement new objectives and/or procedures. Overlook employees training Yadwinder Sandhu Oversee information & technology matters, assist senior IT Manager/Assistant Manager management, computer technician, server management, 10 years experience upgrade technologies, software specialties, CCTV specialist, Graduated from University of Data base manager, Technology security specialist, general Phoenix maintenance Attended IT school in New Mexico Benjamin Cruz Oversee fleet, equipment, drivers, parts and maintenance, work Fleet Supervisor with middle level management, work with dispatchers, work with 17 years of experience yardman, work with other drivers, assist in coordinating special Light and Medium Duty certified events, monitor and insure compliance with all regulatory requirements for the operation, train new employees Mark Mathew Lien Sales Supervisor 30 years of experience Light and Medium Duty certified Judith Bernell Record Manager 9 years of experience in finance Bachelor in Accounting Josephine Guadalarjara Dispatch Supervisor 12 years of experience Graduate from Lynwood school Oversee lien sales, DMV documents, Assist junior drivers and dispatchers, work with upper management, monitor operation for lien sales auction, assist junior drivers as needed, train new employees, report and work closely with upper management Record supervising, banking, accounting, account payable and receivable, book keeping, daily bank deposit and ledger, reconciliation, pay roll, assist with budgeting, work with upper management, maintain HR files Oversees the entire dispatch activities, maintain stationary, assist customers, work with upper management, maintain and record all customer records, and receipts, communication with clients, monitor junior staff and their performances 19 of 20 H.P.AUTOMOTIVE & TOW, INC. ORGANIZATION STURCTURE TOWING SERVICES LIEN SALES 20 of 20 Attachments Exhibit A y �� J'J�it cill"ce 11%6 �4m W 44Nbr y,klk - - - - - - - - - - - ..... H.P. AUTOMOTIVE & TO WTV INC. 7300 Roseberry Avenue Huntington Park, CA 902505 Tel: 323-583-1831 Fax: 323-583-3322 V-%3% IM V H.P. AUTOM OTINT & TOW, INC. bir.untingtC.,.-I P,Lrk-, CA 90""i Tel 2 43) -5 8 131 3 32'-9 4 Department of Homeland Security + California Highway Patrol + Los Angeles County Sheriff Dept 1. East LA Station 2. Century Station 3. Compton Station 4. TSB (Transit Service Bureau) 5. TSD (Traffic Services Detail) 6. TRAP ( Task Force Regional Auto prevention) 7. Major Crimes Division 8. Parks Bureau + Huntington Park Police Dept + Vernon Police Dept. + Bell Gardens Police Dept + Bell Police Dept + South Gate Police Dept + Los Angeles School Police + Burlington Northern Santa Fe Police Dept (BNSF) + Lynwood Parking Enforcement + Commerce Parking Enforcement .0 Many other Commercial Accounts H.P. AUTOMOTINT & TOW, INC. 1 _ ; CGr; Rr-se ry Aver l_kY Hunangtori Park, J t 'g T Our Headquarter contains the state of the art dispatching center, secured evidentiary facilities and a separate lobby for police officers. Our facility is well maintained with plenty of parking for cus- tomers. We have on -duty personnel twenty-four hours a day with regular patrols round the clock. We also have modem surveillance system in place which monitor facility up to thirty days. Incorporated 1966 f I.P. AUTOMOTWE & TOW, INC. Ht.lntLitgt [-1 Par02p' T 1 1 49 years of service Our Satellites Yards We provide comprehensive, professional and quality service to various later enforcement agencies, corporate customers and individuals. We are always open and %idly staffed with profes- sional, loyal and experienced team members. Because of the dedication of our team members, we have eam- ed a solid reputation of excellence in the towing and storage service industry. 6 IF --low H.P. AUTOMOTIVE & TOW, INC. R b 1 U e Hu n Par FaK: do - 4 --e � --w Our fleet is modem and fully equipped per California Highway Patrol guidelines. We have the ability to tow light, medium and heavy duty vehicles safely. All our drivers go through vigorous training to operate these type of trucks professionally and safely. All our trucks and operators are fully insured. All our trucks are well maintained. We constantly invest in our fleet to meet state and federal requirements. H.P.AUTOMOTIVE & TOW, INC H,unri-n8-tot-i ''A Tel: All our drivers are experienced, courteous and professional at all times. The success of HP Tow is due to our loyal drivers who take great pride in what they do. We constantly invest in our employees to make them better and educated to perform their duties. ® u H.P. AUTOMOTIVE & TOW, INC. .1.. Jam... We provide extensive in-house periodic training for all employees to im- prove their work shills. We have specially created a Compaxny Standard Operating Rroeedure and EnVloyee Manual to ensure we maintain high standards of safety and quality of services, H.P. AUTOMOTINT & TO V, INC. Huntington Par!, "-'A 902o' - Tel '32433-18'! P UBIJ C AUTO AUCTION We have been selling our vehicles exclusively through public auctions. Our auction team is fully trained and experts in the lien sale process. All of our unclaimed vehicles are sold at public auctions and we have never accepted sealed or secret bids. We hold our weekly public auctions on every Friday at 1831 East 65th Street, Los Angeles, CA, . These auctions are held in accordance with the provisions of sec- tion 3071 and 3072 of the Civil Code. Every person will get a chance to inspect the vehicle before they can bid. These auctions are free entry and open to general public. g TOWINC. 9824 Atlantic Ave. 'IWPOUPJD & STORAGE 323,583.183, Our Secondary facility in South Gate n. 7300 ' t unti�ngt,o ParK, Ory i_7i�(� �; Tel ? 82 H.P. Tow's mission is clear and simple. We are committed to provide the most professional and reliable services to our clients and maintain the highest stan- dard in the industry. We will perform our services with the greatest degree of in- tegrity and honesty. We will always remember to contribute back to the commu- nities for which we provide services to and strive to make those communities a better place to live in. We will invest in our operations and in our employees, always maintaining highest level of safety and training. We shall be the role model for our industry and shall always strive to be a conscious operation as it may pertain to our environment, our clients, our employees and the communities we work in. Attachments Exhibit B WnwJkW hi Ill ,lull h { 11 11411. II REFERENCE: Hon. Jorge Cisneros President Of Los Angeles County Police Chief Association Tel: 323-346-7191 NAII11Y I.I lid16d1 11611A111411Is1 1111111196, 110,1L.W113,111.rhiYl!'17All 11Ui1611J1k',JIM W 11416,441'11 11401h111llldll NUllei�� trial In I,, REFERENCES: Huntington Park Police Department: Contact information: Chief Jorge Cisneros 5542 Miles Avenue Huntington Park, CA 90255 PH: 323-826-6629 Vernon police Department: Contact information: Chief Daniel Calleros 4305 South Santa Fe Avenue Vernon, CA 90058 PH: 323-587-5171 Bell Police Department: Contact information: Captain Ty Henshaw 6326 Pine Avenue Bell, CA 90201 PH: 323- 685-1245 South Gate Police Department Contact information: Captain Darren Arakawa 8620 California Ave, South Gate, CA 90280 PH: (323) 563-5400 ICj V I I. 11411 11411111 1111111§all4'.ii CsAA111I11,1141WI IlIJIpiawl,I IIIygAJl11 IlV41LINIaI 165+011 Ili REFERENCES: California Highway Patrol ( C.H.P ) SOUTH L.A AREA 530 Contact information: Officer Joseph Pace & Robert Bell (Towing coordinator) L9700 Hamilton Avenue Torrance, CA 90502 PH: 310-516-3355 Los Angeles County Sheriff Department: Contact information: Chief James Lopez Chief Bobby Denham Bash Bakharian (Major Crimes Bureau) (Towing Coordinator Manager) Sheriff Head Quarter 4700 Ramona Blvd. Monterey Park, CA 90754 PH: 323-526-5000/ 323-526-5582 Burlington Northern Santa Fe (BNSF) Contact information: Shift Supervisor 1302 E Lomita Blvd, Wilmington, CA 90744 (310) 549-7440 Bell Gardens Police Department Contact information: Chief: Robert Barnes 7100 Garfield Ave Bell Gardens (562) 806-7615 REFERENCES: Major Crimes Division ( L.A.S.D Contact information: Captain James L. Ritenour/ Merrill Ladenheim 11515 Colima Rd. Building C-111 Whittier, CA 90504 PH: 562-946-7846 Lynwood Parking Enforcement Division: Contact information: Director J.D.Whitaker 11330 Bullis Road Lynwood, CA 90262 PH : 310- 603-0220 Ext -271 Commerce Parking Enforcement: Contact information: 2535 Commerce Way Commerce, CA 90040 PH: 323-722-4805 Los Angeles School Police Department: Contact information: Sergeant Jose Lopez 1330 W. Pico Blvd Los Angeles, CA 90015 PH:213-285-8103 Red Stars indicate our facilities A s Ang IV rl:ci-, 31va STAPLES Center MOOM IN ,efler3ar Blvc MA, ter Btc Ust Los y8, kaeles z 3tv- Montebello lifornia Science Center Vernor. ah', Commerce W 1.8t, View Park -Windsor 'N 54m -4ills Maywood > Huntington Pico Rive w, Park Bell N -ene AV - r. Florence -Graham Belt' Garde -is Inglewood Cudahy South Gate z Westmont .,i, Downey > ,mnox ....Lynwood West Athens ti Willowbrook Our computer RELEASE --Upon.-request,-you-are-entitled- 7300 Roseberry Ave. Receipt # receipt to receive a copy of the Towing Fees and Access Notice. ---------------------------------- H.P. Automotive & Tow, Inc. Carrier 1D# cA16291s RELEASE Receipt 7300 Roseberry Ave. Receipt # 44$0.2 Huntington Park, CA 90255 Log # H118229 (323)583-1831. Call # H75288 Released: 04/12/15 09:42:00 Lot: I Auth: HPPD HUNTINGTON PARK Veh: 1999 NISS ALTIMA LIGHT Tow 01:00 @ -151.20 - 151-20 Body: 4D Color: GRAY outsideStorage1 @ 55.44 55.44 License . 4UEZ208 CA Odom: - -------------------------- Veh ID #: 1N4DL01D5XC102323 Total Charges 206.64 Veh Code: 22651-P Hold: NO CAL DL Payment Received { 206.64) Dispatch: 21:45 Arrive: 21:52 Cash 206.64 Tow Date: 04/11/15 Time: 22:12 Remaining Balance 0.00 Tow From: RANDOLPH/MILES Released By: Released To: Removed By: JENNIE RAMIREZ TERRIQUEZ N3421314 CA Address: 8139 EVER GREEN AVE {323}542-7471 City/State: SOUTH GATE, CA 90280- Emp: VL I, the undersigned, doherebycertify-that I am -legally -authorized -to take - - possession of the Vehicle described above, and it is in satisfactory condition. I/We further agree to indemnify and hold harmless H.P. Auto & Tow Service, Inc., its successors assigns, or agents from any and all claims, actions, suits, agreements, or liabilities arising from its possession of the Vehicle. Any inoperable Vehicle MUST be towed from the site. Our time cards for drivers call CALL RECEIVED AGENCY DISPATCHED LOCATION APR 11 15 `1:45 ON SCENE DISPATCHER ' APR L 115 21:52 , IN TOW DRIVER TRUCK # 5 21:69 AM (. CLEAR AIDR ' i -5 2 2: 12 NOTES Licenses & Permits posted . . . . . . . . . . . . . . tc "' w r. CKY of 5rOi1Lh Gate j Of R-13-2015 11:12 FROM: AMIL . KV ROOLICER anen Insurance Services, Inc. 2231 Mulholland Hwy. #209-A alabasas CA 91302 818) 222-9080 ISURED .P. Automotive & Tow, Inc. 300 Roseberry Ave. antington Park CA 90255 323) 583-1831 TO:13235833322 P.2/3 ., �..! ...5. q:�g.V ISSUE DATE (MM=/" T CF SNRIGHTS I SUPONT NER T 0 R AMEND, T EXTEND QR DOES No AME POLICIES BELOW. COMPANY LETTER A COMPANY a LETTER COMPANY LETTER C COMPANY LETTER COMPANY LETTER E COMPANIES AFFORDING COVERAGE Oregon Mutual Insurance Co THE INN THIS IS TO CERTIFY THAT POLICIES OF INS INDICATED, NOTWITHSTANDING INSURANCE BELOW HAVE BEEN ISSUED f0 j INS'U'R_E'D' _NAME*6`AB0_VE`F0'RTHE POLICY PERIOD ITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED By THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. :1 TYPE OFINSURANCE POLICY NUMBER POLICY EFFECTIVE POLICY EXPIRATION GENERAL LIABILITY DATE {MM/OD(YY) DATE (MM=(YY) LIMITS X COMMERCIAL GENERAL LIABILITY GENERAL AGGREGATE 155,000, 00( PRODUCTS-COMPXP AGG. 65, 000, OOC COM CLAIMS MACE FXJOccuR CMC -912660 05/20/14 05/20/15 1 PERSONAL ADV. INJURY S1, 000, OOC OWNERS 9 CONTRACTORS PROT. EACH OCCURRENCE 1$1, 000, OOC FIRE DAMAGE WW one am) Is 100,000 AUTOMOBILE LIABILITY MEMEXPENSE("onsperson)l 3 51000 ANY AUTO COMBINED SINGLE ALL OWNED AUTOS LIMIT $ 11000,000 X SCHEDULED AUTOS ILY INJURY ,X HIRED AUTOS O(W, $ X NON -OWNED AUTOS CMC -912660 05/20/14 05/20/15 'BODILY INJURY GARAGE LIABILITY (Per accident) Ix PROPERTY DAMAGE $ EXCESS LIABILITY CMC -91266 EACH OCCURRENCE $1,000,000 -ORM q UMBRELLA r 0 5/20/14 05/20/15 !AGGREGATE I 1 51,0001000 OTHER THAN UMBRELLA FORM WORKER'S COMPENSATION STATUTORY I AND EACH ACCWENT Is EMPLOYERS'UABILJTY DISEASE -POLICY LIMIT is OTHER DISEASE—EACH EMPLOYEE Is On -Hook $ 600,000 Garage Keepers CMC -912660 05/20/14 05/20/15 $ 600,000 -SCRIPTION OF OPERATIONSILOCATIONSIVE 14CLESISPECIAL ITEMS :)w truck operation artificate Holder is Additional Insured SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, THE ISSUING COMPANY WILL ENDEAVOR TO 1 t Of Vernon >v MAIL 3 0 DAYS WRITTEN N0 C5T HE,26 0 � T 305 Santa Fe Ave. U LEFT, BUT FAILURE TO MAIL SUCH NOL I OSE NO OBLIGATION OR ernon CA 90058 LIABILITY OF ANY KIND UPON THE COM Ny,6 S TS OR REPRESENTATIVES. AUTHORIZED REPRESENTATIVE 2-13-2015 11:13 FROM: A060111). ODUCER ---- .............. -.—, inen Insurance Services, Inc. !231 Mulholland Hwy, #209-A Llabasas CA 91302 '18) 222-9080 WFIED P. Automotive & Tow, Inc. 00 Roseberry Ave. intington Park CA 90255 .23) 583-1831 TO:13235833322 P.3/'5 (MM/00/M 10/15 T CERTIFICATE HI ON ONLY AND CONFERS CERTIFICATE POUC AFFORDED BY THE COMPANIES AFFORDING COVERAGE COMPANY LETTER A State Compensation Insurance Fund COMPANY LETTER COMPANY LETTER C au THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED, NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. TYPE OF INSURANCE POLICY NUMBER POIJOYEFFECTNE POUICYCIPIRATION GENERAL UABILITY DATE (MMIOD" DATE (MMIODIM I GENERAL AGGREGATE U"ff SI$ COMMERCIAL GENERAL UABIUTY 1PRODUCTS-COMPIOPAGG. 1$ CLAIMS MADE OCCUR. j j I j 1PERSONALS ADV. INJURY 1$ OWNERS & CONTRACTORS PROT EACH OCCURRENCE Is FIRE DAMAGE {Ary ana Ore) I $ MED-EXPENSEWwonspemM S AUTOMOBILE LIABILITY COMBINED SINGLE ANY AUTO LIMIT ALL OWNED AUTOS BODILY INJURY SCHEDULED AUTOS $ (PW Pe—A) HIRED AUTOS 1 I I I BODILY INJURY NON -OWNED AUTOS (P-a=k1en* GARAGE LIABILITY PROPERTY DAMAGE $ EXCESS LIABILITY I EACH OCCURRENCE UMBRELLA FORM JAGGREGATE OTHER THAN UMBRELLA FORM STATUTORY LIMITS WORKER'S COMPENSATION 9101135-14 C6/01/14 06/01/15 EACH ACCIDENT $1,000,000 AND OISEASE-POUCY LIMIT ls'l` 0 0 4, 0 0 0 EMPLOYERW LIABILITY oisEAsE-F-ACH EMPLOYEE 1 $3 000, 000 OTHER 3CRIPTION OF OPEMTIONSILOCATIONS/VgMCUS/$PECLAL ITEMS )w Truck Operation .ty of Vernon ;05 Santa Fe Ave. !rnon CA 90058 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF. THE ISSUING fCOMP—A�Y WIL ENDEAVOR TO MAIL 3 0 DAYS WRITTEN NOTICE TO THE CE '"FI E H ED TO THE LEFT, BUT FAILURE TO MAIL SUCH NOTICE HALL LIGATION OR LIABILITY OF ANY KIND UPON THE COMPANY. ITS R RESENTATtVES. AUTHORIZED REPRESENTATIVE it f J...,: x.. •, #Mlw""_ ..;`,:.111', w N Al � L I / f ZQ Nwl Y Its* f 4w low Aim ciy3 Our weeKly auction team Qk �r Emma y +iCti 7. • % i k—,10 X I Corporate Office ""Marv, �� 7% ,� -"Ism F A A Our Satellites Yards -A IAN 1 44 g'v H*Po � 9824 Atlantic Ave. =POLICE IIf/IpWNDS MRAGE Tial. 323.583.' 839 1 Our Secondary facility in South Gate Attachments Exhibit C 0 Attachments Exhibit D SAMPLE OF OTHER MUNCIPALITIES AND GOVERNMENT AGENCIES RATES: California Highway Light Duty 165.00 65.00 Patrol 5.00Patrol Medium Duty j 200.00 j 70.00 (State wide average Heavy Duty j 275.00 75.00 rate) 9000-10,000 None Los Angeles County j Light Duty 131.00 Sheriff Medium Duty 131.00 (County wide average Heavy Duty j 233.00 rate) 44.00 8000-9,000 44.00 Los Angeles Police Light Duty Dept. Medium Duty (City wide average rate) j Heavy Duty Huntington Park I "M"` wu`y (City wide average rate) Medium Duty Heavy Duty 121.00 38.00 232.50 r 53.00 251.50 66.50 190-00 60.00 250.00 65.00 7000-8000 7% n/a Vernon I L-IM11L LdULY I I IIV.VV I IJV.VV (City wide average rate) Medium Duty 185.00 j 60.00 Heavy Duty 275.00 70.00 N/A South Gate I _.,.., --•f I .. -.-- (City wide average rate) � Medium Duty � 185.00 Heavy Duty I 250.00 55.00 65.00 15% Bell I _.�.._ (City wide average rate) Medium Duty Heavy Duty Downey I -.�... (City wide average rate) Medium Duty Heavy Duty 185.00 275.00 200.00 325.00 60.00 70.00 55.00 60.00 75-100 25K Annual n/a Our 24 hour customer window iii6rob, only 1tv'"XI till ka. I'll ill F!t,if- -, 4, ' Rate chart in customer lobby S wG oINFEES PUB11C ALTOAUcnoN &ACCESS N(YrICE SLBASTA A-� PUBLICA I,- P. W FOMOTIVE rOW, INC- FVERV FRIDAY SERVICE F.ae 1 RAI P. 6511,,U— ;A ... r:t.,. n�.re -. 'v..tnseic.. t'a 417t%kt �;, . to„n s•,...,r vnb' �- ntdp,r l.'m.�Pilrcp Witnnnglw (^.l.tliSfl ,•'?+l ;yt.1x31 .., .. :atlAi'Sh SircEt! 'rf'.t':i1ii ... itl.l%t? na..... r, ... ....»..ou.v ......« #,.� v 44. hM� u.l.11i ,... .. - X' ti(1W 511,,U— NOW HIFE I.W-ctmc UJ Attachments Exhibit E I , �,t�.,#k`1.�_�P KEVIN DF )N IT. f'R.( 11[?11`4*1"SRO- T[vPOIR[- January 7, 2015 Mr. Jimmy Sandhu President H.P. Automotive and Tow 7300 Roseberry Ave. Huntington Park, CA 90255 RE: General Reference Dear Mr. Sandhu: I am writing to provide this letter of recommendation for your records. I have known the work of HP Automotive and Tow for nearly ten years. I understand that the company has been serving the Los Angeles County area since 1966. Beginning small and modest, the company's hard work, solid and consistent efforts allowed it to grow to service multiple public and private sector clients. My office and I have always appreciated the professional and thoughtful dealings we have had with you and your company. The quality of your service to various law enforcement agencies, corporate customers and individuals contributed to your solid reputation of excellence in the towing industry. It is my position that your interpersonal and business proficiencies will be a valuable asset to any organization that acquires your services. If you have any questions, or would like more background information about this individual, please do not hesitate to contact me directly at (213) 483-9300. Sincerely, ! fJ I KEVIN DE LEON SENATOR 24th Senate District LA: SV POLICE DEPARTMENT Daniel Calleros, Interim Chief of Police 4305 Santa Fe Avenue, Vernon, California 90058 Telephone (323) 587-5171 Fax (323) 826-1481 November 9, 2011 To Whom It May Concern: Over the past 25 years, the Vernon Police Department has utilized the services from Huntington Park Tow on a regular basis. Huntington Park Tow has been very responsive in providing necessary tow service for our Patrol Division, including two services needed for DUI Checkpoints. Their staff is attentive and is quick to address any issues that may arise. If you have any questions regarding the services provided, please feel free to call me at 323-587-5171, ext. 114. Sincerely, VERNON POLICE DEPARTMENT DANIEL CALLEROS INTERIM CHIEF OF POLICE BOARD OF POLICE COMMISSIONERS LEONIS C. MALBURC,, CHAIRMAN THOMAS A. YBARRA WILLIAM M. McCORMICK October 8, 2008 POLICE DEPARTMENT 4305 SANTA FE AVE., VERNON, CA 90058 To Whom It May Concern: STEVE TOWLES CHIEF OF POLICE PHONE (323) 587-5171 FAX (323) 826-1481 Over the past 20 years the Vernon Police Department has utilized the services from H.P. Tow. H.P. Tow has been responsive in providing the necessary tow services for our Patrol Division, including tow services needed for DUI checkpoints. Their staff is attentive and is quick to address any issues that may arise. If you have any questions regarding the services provided, please feel to call me at 323-587-5171, ext. 116. Sincerely, VERNON POLICE DEPARTMENT STEVE TOWLES CHIEF OF POLICE 1 DANIEL CALLEROS CAPTAIN City of SO HUNTEiGT l !�L`UL1 CalIfOI'I1Iit �-_ POLICE DEPARTMENT ua� 6542 MILES AVENUE, HUNTINGTON PARK, CALIFORNIA 90255-4386 TEL. (323) 826-6629 - FAx (323) 826-6680 JORGE CISNEROS CHIEF OF POLICE November 10, 2011 To Whom it may conern: I am writing this letter on behalf of the Huntington Park Tow Company. The Huntington Park Tow Company has been contracted to provide towing services and other related services to the Huntington Park Police Department for more that 25 years. Throughout that time period, the service provided has been more than adequate and has met the needs of the Huntington Park Police Department The members of the Huntington Park Tow Company have been courteous and professional over the years. They have provided prompt, professional towing services to both the general public and law enforcement, 24 hours per day seven days per week_ I would recommend considering adding the Huntington Park Tow Company to provide those services to any community or law enforcement contract.' Very truly yours, 4Wa ORGE CISNEROS Chief of Police October 2, 2008 City of tTN PARK California POLICE DEPARTMENT 6542 MILES AVENUE, HUNTINGTON PARK, CALIFORNIA 90255-4386 TEL. (323) 826-6600 - FAx (323) 826-6680 To Whom It May Concern: PAUL WADLEY CHIEF OF POLICE I am writing this letter on behalf of the Huntington Park Tow Company. The Huntington Park Tow Company has been contracted to provide towing services and other related services to the Huntington Park Police Department for more than 25 years. Throughout that time period, the service provided has been more than adequate and has met the needs of the Huntington Park Police Department. The members of the Huntington Park Tow Company have been courteous and professional over the years. With any business associated with the local police departments, providing prompt professional towing services to both the general public and law enforcement, adequate personnel and specialized vehicles are needed 24 hours per day seven days per week. The Huntington Park Tow Company has been providing those services to our community. I would recommend considering adding the Huntington Park Tow Company to provide those services to any community or law enforcement contract. Sincerely, PAUL WA[ chief of Police 9 BELL POLICE DEPARTMENT 6326 PINE AVENUE I��' BELL, CALIFORNIA 90201 PO. 323-585-1245 Steve Belcher June 12, 2012 nterim Chief of Police 323-923-2669 To whom it may concern: belcher@citvofbell.org ext. 366 I am pleased to inform you regarding the performance of the Huntington Park Anthony Miranda Towing Service. Captain Steve Belcher 'hone: 323-923-2627 Interim Chief of Police airanda@cityofbell.org The City of Se11 Police Department has been contracting with H.P. Tuvv for about Steven Finkelstein a year and a half. During his period of time their service and performance has Captain been exceptional. Their response times have been very good and their drivers 'hone: 323-923-2666 ikelstein@cityofbell.org provide good customer service. Their driver's uniforms are always clean and well kept as are the tow trucks which in turn reflect very favorably upon the Ty Henshaw Lieutenant company. They have worked closely with the department in handling the ?hone:323-923-2670 custody of our stored vehicles and those stored as evidence. To date these tenshaw@cityofbell.org vehicles have been stored properly and safely. Thomas Rodriguez Sergeant As a manager, I can appreciate working with a professional organization like the ?hone: 323-585-1245 Huntington Park Towing Service. They have provided high levels of customer ext. 333 >driguez@citvofbell.org service for the City of Sell. Albert Rusas Sergeant 'hone: 323-585-1245 ext. 366 uvsas@cityofbell.org _ tS� Art Jimenez Steve Belcher Sergeant 'hone: 323-585-1245 Interim Chief of Police ext. 250 imenez@cityofbell.org Jose Jimenez Sergeant 'hone: 323-585-1245 ext. 362 menez@cityofbell.org Steve Carrera Sergeant hone: 323-585-1245 ext. 322 ecarrera@cityofbell.org Greg Clark Sergeant hone;323-585-1245 ext. 306 ,clark@cityofbeR.org Esbeyda Pimentel Records Manager hone: 323-923-2658 .mentel@cityofbell.org BELL GARDENS 7100 Garfield Avenue Bell Gardens, California 90201-3293 POLICE DEPARTMENT Telephone (562) 806-7600 August 1, 2012 To Whom It May Concern: I am writing this letter on the behalf of Huntington Park Tow (HP Tow) Company. The HP Tow Company has been contracted to provide towing and other related services to the Bell Gardens Police Department since the beginning of this year. HP Tow has been more than adequate and has met the needs of the Bell Gardens Police Department. The members of HP Tow have been courteous and professional in their service. They have provided prompt, professional towing services to both the general public and law enforcement. I feel very comfortable recommending HP Tow for any towing needs. If you have any further questions regarding this matter, please contact me at (562) 806- 7615. yS'ncerely, eff Travis, Captain Integrity ® Accountability ® Professionalism SIVA ATF 0 City of South Gate i U'1 0 ' f 8620 CALIFORNIA AVENUE • SOUTH GATE CALIFORNIA 9028(M073 • (323) 563-5400 FAX (323) 563-5488 RANDALL DAVIS CHIEF OF POLICE April 14, 2015 Jimmy Sandhu, President HY Automotive & Tow Inc. 7300 Roseberry Ave. Huntington Park, CA 90255 Subject: Tow Service Dear Mr. Sandhu, Per your request, members of the South Gate Police Department Patrol Division were asked to comment on their individual experience with H.P. Automotive & Tow Inc. Officers on dayshift reported that the majority of the time it takes drivers too long to arrive on scene. An officer on the graveyard shift stated that due to sending a flatbed truck the majority of the time, it takes drivers twice as long to take a vehicle when it is parked on a narrow street. Our dispatchers reported that when they call to request a tow, the person taking the call has them repeat the location several times or they call back to ask for the location again. The dispatchers added that it can be inconvenient, especially if they are working a critical incident. Since H.P. Automotive & Tow Inc. has been serving the City of South Gate, we have not observed any unsafe driving practices by your drivers. In addition, the drivers maintain a professional appearance and the tow trucks are kept clean and in good working order. I have not received any complaints from the public regarding the level of customer service from your employees. Thank you for your dedication in improving service to the City of South Gate and taking the time to share this information with your employees. Sincerely, —�.,�C., Edward Perez Patrol Lieutenant LEROY D. GACA, SHERIFF November 14, 2011 Ar Tountv af Villas AU4,01ts sh + 4791a Eauwna 11 14avufoaarb Manterz-9 Farh, ClTalifvrnia Mr. Jimmy Sandhu Vice President/General Manager H.P. Automotive & Tow Service Inc. 7300 Roseberry Avenue Huntington Park, California 90255 Dear Mr. Sandhu: H.P. TOW SERVICE PERFORMANCE It was a pleasure to speak to you a few days ago, and hear of your continued success in providing tow services to our department. As you recall, I had the pleasure of initially meeting you in 2002, when I was the captain of Century Sheriffs Station in Lynwood. During that time, I had an opportunity to personally visit your office and yard, meet your staff, and inspect your facility. I was impressed with the security, cleanliness and methodical documentation process that you have implemented at H.P. Tow. I have monitored your service performance in the three Sheriff's Stations that you provide tow service, Century Station, Compton Station, and East Los Angeles Station. I have been pleased to hear of the courteous and professional service you have continued to provide and the high level of confidence each station captain has with your company's performance. I wish to congratulate you on your commitment to maintaining an excellent partnership with the Los Angeles County Sheriff's Department, not only in providing excellent tow services, but especially in community partnerships and leadership roles you have taken in assisting us in pursuing the Sheriffs vision of community service. It is my understanding that you are submitting H.P. Tow for consideration of other tow service contracts. If those agencies require additional information regarding your tow service performance, please feel free to advise them to contact me personally. I wish you the best of luck in your future business endeavors. ,7� 3rao'tlion ol c3e-roice Mr. Jimmy Sandhu - 2 - November 14, 2011 Sincerely, LEROY D. BACA, SHERIFF County of Los Angeles Sheriff's Department Headquarters 4700 Ramona Boulevard Monterey Park, California 91754-2169 June 12, 2012 To Whom It May Concern: This letter is to provide information regarding H. P. Automotive & Tow service. H. P. Automotive & Tow is currently contracted with the Los Angeles County Sheriffs Department for Vehicle Towing and Storage Services. As the manager of over 58 separate tow contract services, H.P. Tow stands out as a highly professional and well managed organization. They have been in good standing without complaints, since they contracted with our Department in 2009. They serve multiple Sheriff Stations along with many different municipalities. H. P. Tow has continuously received high marks on their inspections by our Investigator. H. P. Automotive & Tow Company have conducted themselves in a courteous and professional manner over the years and continue to do so. I would recommend H.P. Automotive & Tow as the contract service provider for any community or law enforcement organization. If you have any further questions, please contact me at (562) 946-7010. Sincerely, LEROY D. BACA, SHERIFF James L. Ritenour, Captain Major Crimes Bureau 57 0/-6 , 7ra(�"11�on el-uz�'-e csrnCe leV50 LEROY D. BACA. SHERIFF September 28, 2011 %Lounf-V of SVS Angrtva of l05 *�CF ,�$heriff s Eirp xrfinextf ett x�xrfers :°� 4700 3RnmDua -8vuteijarb N' x C411FO0.N�P ffantereg ILA, aalifarnia 91754-2169 Hi- Tow 7300 Roseberry Avenue Huntington Park, California 90255 To Whom It May Concern: The Taskforce for Regional Autotheft Prevention (TRAP) is a multi -agency, multi - jurisdictional auto theft task force responsible for the investigation, prosecution, and deterrence of vehicle theft related crimes in Los Angeles County. We have recently selected a number of tow companies to assist TRAP when the situation arises. Each tow company has been assigned a designated area and your tow company has been selected for one of those areas. Your area is within the following boundaries. Your north boundary is the 10 Freeway, south boundary is Artesia Boulevard, west boundary is the Pacific Ocean, and the east boundary is the 110 Freeway. We look forward to working together in our efforts to combat auto theft throughout the Los Angeles County. If you need anything, please don't hesitate to call myself or a member of my staff at (626) 572-5610. Sincerely, Y D. BACA, SHERIFF Anthony Ward, Ca tain Taskforce for Repi al utotheft Prevention 57 `7r¢orfion 0 &rvice ' Century Sheriff's Station Booster Club `O�go'��' 11703 South Alameda Street Lynwood, CA 90262 info@centuryBoosters.com www.centuryBoosters.org July 20, 2009 To Whom It May Concern: As.a local businessman, community activist, and reserved sheriff officer within the department, I have had the privilege to work with the management and staff of H.P. Automotive & Tow, Inc. Their dedication and commitment towards providing professional tow services to the general community and police agencies is phenomenal. Any individual or municipality which seeks to find efficient quality towing services within the Los Angeles County Area must consider them. Having served the area for over 40 years, they have a proven track -record of customer satisfaction. Their comprehensive towing resources, staff experience and constant firm advancement are just some of the many positive qualities of this firm. Beyond the firm, the management has demonstrated community development to be a vital component of their mission to give. They are very supportive to our initiatives by providing voluntary and monetary support as needed. I have had a positive, purposeful experience working with them to better provide a better working environment to our sheriffs. Should you need any further information regarding the firm, feel free to call me at (310)528-1600. Sincerely, T i Mike Pa I November 14, 2011 City of LYNWOOD DAM AL -ICA CrrV (-A Cag Meeting NaHeitpq A I It 11330 BULLIS ROAD To Whom It May Concern: LYNWOOD, CALIFORNIA 90262 (31 0) 603-0220 x 271 I am submitting this letter on behalf of H.P. Automotive and Tow Service Incorporated. The City of Lynwood has contracted their professional services as the City's exclusive towing provider. As of this date, the representatives of H.P. Tow have provided an extraordinary level of service in complimenting the City's parking enforcement efforts. Their professionalism is beyond reproach. They have exhibited a sense of cooperation and customer service that is conducive with municipal enforcement. From their dispatch personnel to their tow truck drivers, each employee exemplifies the company's motto of imparting the best service possible. They are highly proficient and competent of all aspects of vehicle towing. Their tow yards are meticulously maintained and their fleet can accommodate all types of vehicles from passenger to commercial. I would strongly recommended H.P. Automotive and Tow Service as a worthy company to provide towing and related services to any municipality or law enforcement agency. J. .Whitaker ------------------ - P rking Control Manager r C* y of Lynwood 0 1 w + OA `(:� of A �Ira Cj 14 ° � cd � � lit N bo 9- CA, p THE FREEMAN INVESTIGATIVE GROUP, INC. THREAT ASSESSMENT AND SOLUTIONS CONFIDENTIAL INVESTIGATIONS . EXECUTIVE BACKGROUND INVESTIGATIONS June 24, 2009 SUBJECT. LETTER OF RECOMMENDATION/ HP TOW INC. To Whom It May Concern: I have had the pleasure of working with HP Tow, Inc. for the last three years, as a consultant and subject matter expert, in the area of California tow company compliance in working with police and governmental agencies. In addition, l have been working with HP Towing in conducting detailed background investigations of current and prospective employees, which is a marked difference and cutting edge management philosophy in the industry. Having served as a South East Los Angeles County Chief of Police, and as an elected official in Orange County, I have found HP Tow to be operating at the highest level. With my current firm, I have conducted numerous inspections of various towing firms throughout Southern California on behalf of my governmental clients. HP Tow consistently exceeds state mandates and laws governing the industry, and at the same time providing exceptional service to their clients, in a cost effective and professional manner. Without further qualification, I highly recommend HP Tow Inc, and it's management team lead by Jimmy Sandhu. If I can answer any questions about this fine organization, please don't hesitate to call upon me. Sincerely, THE FREEMAN INVESTIGATIVE GROUP, INC. Fred Freeman FMF/dm 3020 OLD RANCH PARKWAY, SUITE 300 • SEAL BEACH, CALIFORNIA 90740-2751 • WWW.FGI-INC.COM • F.FREEMAN@MAC.COM TELEPHONE 562.799.5583 • CELLULAR 562.824.3772 • FACSIMILE 562.799.5501 PI 293rid V-NELL CORPORATION 21520 Yorba Linda Boulevard Suite G, #476 Yorba Linda, CA 92887-3762 (714) 692-8619 FAX (909) 425-9028 Fed. I.D. # 33-0896297 June 9, 2009 To Whom It May Concern: I would like to take this opportunity to introduce Mr. Sukhbir Singh and his brother Mr. Jimmy Sandhu, owners of H.P. Automotive & Tow Service, Inc. located at 7300 Roseberry Avenue, Walnut Park, CA 90255. Misters Singh and Sandhu have been in the towing and storage service business as drivers and/or owners since 1997. The company was purchased in February 2003, after the sale of their previous company A&A Towing and Storage, in Long Beach, California. H.P. Automotive & Tow Service, Inc., contracts exclusively with Police, Sheriff and the California Highway Patrol (CHP) for towing services and storage. As a Retired CHP Sergeant, with a Commercial Enforcement background, I have known the Singh/Sandhu brothers since 2001, and believe them to be professionals at all times. They have been local leaders in the towing business setting positive examples with their facilities, equipment and employees. Their rates are competitive and they do not attempt to take advantage of their customers. They continue to receive satisfactory ratings on their State of California Biennial Inspection of Terminals (BIT) Program conducted by the CHP. All Tow Drivers have completed their California Tow Truck Association (CTTA) Training and have received their Certificates. The company tow trucks continue to pass the CHP's Annual Inspection. Both brothers are involved with local Governments, business and community organizations. I believe that any person or organization contemplating the services of H.P Automotive & Tow Service, Inc. would not be disappointed with the professionalism, honesty and service(s) received. ((Sincerely, '' (} nn WILLIAM F. SNELL, CHP (Ret) #6162 Motor Carrier Safety Consultant EV -HELL Corporation S February 23, 2009 To Whom It May Concern: Clear Choice Lien Service, Inc. is a fully licensed and bonded lien sale processing company in the State of California. We have been in existence since 1989. We process lien sale paper work for some of the largest towing companies in the state. Many of our customers tow for law enforcement agencies, Police Departments, Sheriff Departments, The California Highway Patrol, School Police, and commercial accounts. We also process lien sales for the City of Claremont and have just recently been awarded the Lien Sale processing contract for the City of Placentia in Orange County. Clear Choice has been processing all the lien sale paperwork on behalf of HP Tow, Inc. for over 20 years. All of our dealings with HP Tow including the ownership, management and staff have been on the highest professional level. In our experience HP Tow conducts all areas of their business on par with the best towing companies in the state. We feel we are uniquely qualified to make this statement because we have 100's of towing companies throughout the state. I feel that HP Towing should receive the highest consideration for whatever service you may be looking for. In my experience you will not be disappointed. Please do not hesitate to call me if you would like any additional information regarding HP Tow, Inc. Sincerely, Val L'Heureux President Clear Choice Lien Service, Inc. Aq P.O. Box 159009 San Diego, CA 92175 • 1-800-423-2123 • www.ClearChoiceLiens.com CCB> ' ,rL n 4 CENTRO CRISTIANO BET -PSL b�Jr 31�� 9641 VIRGINIA AVE. SOUTH GATE, CA 90280 (323)374--9976 April 13. 2015 To Whom It May Concern Greetings! My name is Bishop Juart Carlos Mendcr. I lead a coalition of 3.000 churches in the greater Los Angeles ares. In additio«, I ani the pastor ol'Centre Cristiano Bethel Church. i am also one of the leading pastors in Los Angeles. i work very closely with the community and with all the elected officials at the municipal, state and federal levels. As a community leader I have the opportunity to work with many people. Jimmy Sandhu is a business man in our community. Jimmy clearly stands out from the rest of the business leaders in Los Angeles. I le doesn't Just do business in the area he is a vital part of the community. It has been my privilege to have worked with him over the past two years. Jimmy has consistently proven himself to be an excellent community member, contributes financially and with his attendance at many of our community events. In addition to his contributions. he is always asking for areas where he can partner with the community. Veti, fcw business like to give back to the community, Mr. Sandhu is the exception. I am impressed with the way he does business. I am enthusiastic about the possibility of working with him in the future. I hope that he is perfect match for the skills and ex,erience that you are look?r;g for. Please contact me at if you have any questions. I look forward to hearing from you soon. Sincere] arlos Mendez, Ed Affidavit of Non-Collusion AFFIDAVIT OF NON-COLLL:SION BY CONTRACTOR STATE OF CALIFORNIA ) ) ss COUNTY OF LOS ANGELES ) Jimmy Sandhu being first duly swam deposes and says that helrke is President (Insert 'Sole Owner". 'Panner", 'Presiders. -Secretary% or other proper title) of H.P. Automotive & Tow lnc. ( Insert name of bidder) who submits herewith to the City of Vernon a bid/proposal; That all statements of fact in such bid/proposal are true; That such bidlproposal was not made in the interest of or on behalf of any undisclosed person, partnership, company, association, organization or corporation; That such bid/proposal is genuine and not collusive or sham; That said bidder has not, directly or indirectly by agreement, communication or conference with anyone attempted to induce action prejudicial to the interest of the City of Vernon, or of any other bidder or anyone else interested in the proposed contract; and further That prior to the public opening and reading of bidsiproposals, said bidder. a. Did not directly or indirectly, induce or solicit anyone else to submit a false or sham bid/proposal; b. Did not directly or indirectly, collude, conspire, connive or agree with anyone else that said bidder or anyone else would submit a false or sham bidlproposal, or that anyone should refrain from bidding or withdraw his/her bid/proposal; C. Did not, in any manner, directly or indirectly seek by agreement, communication or conference with anyone to raise or fix the bid/proposal price of said bidder or of anyone else, or to raise or tic any overhead, profit or cost element of his/her bid/proposal price, or of that of anyone else; d. Did not, directly or indirectly, submit his/her bid/proposal price or any breakdown thereof, or the contents thereof, or divulge information or data relative thereto, to any corporation, partnership, company, association, organization, bid depository, or to any member or agent thereof, or to any individual or group of individuals, except the City of Vernon, or to any person or persons who have a partnership or other financial interest with said bidder in hisJher business. l certify under penalty of perjury t t the above information is correct By: �(�i�i101itil✓ Tide: President Date: , 04-15-015 March 20 11 EXHIBIT C EXHIBIT C THE EQUAL EMPLOYMENT OPPORTUNITY PRACTICES PROVISIONS A. Contractor certifies and represents that, during the performance of this Agreement, the contractor and each subcontractor shall adhere to equal opportunity employment practices to assure that applicants and employees are treated equally and are not discriminated against because of their race, religious creed, color, national origin, ancestry, handicap, sex, or age. Contractor further certifies that it will not maintain any segregated facilities. B. Contractor agrees that it shall, in all solicitations or advertisements for applicants for employment placed by or on behalf of Contractor, state that it is an "Equal Opportunity Employer" or that all qualified applicants will receive consideration for employment without regard to their race, religious creed, color, national origin, ancestry, handicap, sex or age. C. Contractor agrees that it shall, if requested to do so by the City, certify that it has not, in the performance of this Agreement, discriminated against applicants or employees because of their membership in a protected class. D. Contractor agrees to provide the City with access to, and, if requested to do so by City, through its awarding authority, provide copies of all of its records pertaining or relating to its employment practices, except to the extent such records or portions of such records are confidential or privileged under state or federal law. E. Nothing contained in this Agreement shall be construed in any manner as to require or permit any act which is prohibited by law. EXHIBIT D EXHIBIT D LIVING WAGE PROVISIONS Minimum Living Wages: A requirement that Employers pay qualifying employees a wage of no less than $10.30 per hour with health benefits, or $11.55 per hour without health benefits. Paid and Unpaid Days Off: Employers provide qualifying employees at least twelve compensated days off per year for sick leave, vacation, or personal necessity, and an additional ten days a year of uncompensated time for sick leave. No Retaliation: A prohibition on employer retaliation against employees complaining to the City with regard to the employer's compliance with the living wage ordinance. Employees may bring an action in Superior Court against an employer for back pay, treble damages for willful violations, and attorney's fees, or to compel City officials to terminate the service contract of violating employers. TRANSMITTAL COMMUNICATION of r d / tO i OFFICE OF THE CITY CLERK 4305 Santa Fe Avenue, Vernon, California 90058 Telephone (323) 583-8811 October 28, 2015 H.P. Automotive & Tow, Inc. Attn: Jimmy Sandhu, President 7300 Roseberry Avenue Huntington Park, CA 90255 Re: Franchise Tow Services Agreement Dear Mr. Sandhu: The insurance requirements have been met. Transmitted herewith is one fully executed original agreement, as referenced above, approved by the City Council on September 15, 2015. If you have any questions regarding this matter, please call contact Daniel Calleros at (323) 583- 8811 ext. 114. Very truly yours, _ y x. Deborah R. Juarez Records Management Assistant Enclosure Daniel Calleros Purchasing Department Ordinance No. 1233 Agreement File No. 15-090 Exclusively Industrial STAFFREPORT STAFF REPORT CITY CLLR}('S a RNON POLICE DEPARTMENT DATE: September 1, 2015 TO: Honorable Mayor and City Council '9L FROM: Daniel Calleros, Police Chief RE: Ordinances Granting U.S. Tow, Inc. and HP Automotive & Tow Inc., A Franchise Towing Services Agreement. Recommendation A. Find that approval of a services agreement with US Tow Inc. and HP Automotive & Tow Inc., is exempt under the California Environmental Quality Act (CEQA) in accordance with Section 15061(b)(3), the general rule that CEQA only applies to projects that may have a significant effect on the environment; and B. Hold the first reading of, and subsequently adopt, the proposed Ordinance granting to U.S. Tow, Inc., a franchise towing services agreement; and C. Hold the first reading of, and subsequently adopt, the proposed Ordinance granting to HP Automotive & Tow Inc., a franchise towing services agreement; and D. Authorize the Mayor to execute the franchise agreements on behalf of the City. Backeround On October 2, 2012, the City Council adopted Ordinance No. 1198, establishing a selection process and franchise agreement system for official police towing services. In addition, the ordinance set forth minimum requirements and performance standards for equipment, facilities, personnel, and services for each tow company providing as needed vehicle towing and storage services requested by the Vernon Police Department ("VPD"). The ordinance also established procedures for suspending or revoking tow companies that fail to meet the minimum standards, violate federal, state, or local laws, or for any cause which the VPD determines is in the public interest, necessary or general welfare for the contract to continue. Page 1 of 3 On March 19, 2015, the City Administrator authorized staff to issue a Request for Proposals ("RFP") seeking qualified licensed Tow Providers to enter into a franchise agreement to perform rotational police towing and storage services. The RFP specifically sought operators to furnish the VPD with licensed tow operations as may be required for a three (3) year period from the date of execution. The RFP was mailed to seven (7) local tow companies operating in the general area and was posted on the City's website. In addition, an RFP notice was published in the Vernon Sun news publication. The VPD received four (4) responses to the RFP. The four proposals were reviewed and assessed by an evaluation panel comprised of representatives from the VPD Administrative staff. Before conducting an assessment of each of proposal, two members of the evaluation panel conducted on-site inspections of each of the four tow companies. Each proposal was evaluated using the criteria set in the RFP. The following criteria was used in evaluating each proposal: Evaluation Criteria Weighting Experience 40% References 20% Responsiveness to the RFP, and quality and responsiveness 10% of the proposal Work Plan/Technical Description 30% Upon further review and comparison of all four proposals, reference checks, additional research into service levels and review of customer complaints available through public resources, and physical inspections conducted by members of the evaluation panel, staff has determined that it is in the best interest of the City to award franchise agreements to US Tow Inc. and HP Automotive & Tow Inc. Although Mr. C's Towing was ranked #2 by the evaluation panel, further research into service levels as well as criminal complaints revealed a previous issue with compliance with private property impounds as well as customer service issues. Given the disclosure of new information, staff recommended not to pursue a franchise agreement with Mr. C's Towing. Company Ranking US Tow Inc. 1 Mr. C's Towing 2 HP Tow 3 f Viertel's Official Police Garage 4 The City Attorney's Office has prepared a standard agreement for official police tow services. This agreement establishes the City's requirements and minimum performance standards, payment of fees, reporting requirements, and other terms and conditions related to vehicle towing and impound services for the VPD. The agreement is for a term of three (3) years. Fiscal Impact There is no cost associated with execution of a franchise tow services agreement. The towing services franchise does not increase the costs paid by vehicle owners, as these rates are fixed. Vehicle Code § 12110(b) allows a public agency to collect administrative or franchise fee to recover its actual and reasonable costs incurred in connection with its towing program. Page 2 of 3 Attachment(s) None Page 3 of 3 INSURANCE DOCUMENTS OCT -21-2015 15:38 FROM: T0:13235e33322 P.2/2 IUSUED AS A I H UPONTHECE TA END OR ALT BELOW. 10/21/15 R OF INFORMATION ONLY AND TE HOLDER THIS CERTIFICATE COVERAGE AFFORDED BY THE COMPANIES AFFORDING COVERAGE Oreqon mutual Insurance Co. THIS IS TO CERTIFY THAT T_HE'P-OL1.C_1E"_- NSURANCE LISTED BELOW HAvr: S OF 1 INDICATED, NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF BEEN ISSUED TO THE 1�3' �AE6 �Z�6' ABOVE --'FOR THE POLICY PERIOD CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN By THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, MAY HAVE BEEN RFDUCF.D RY PAID CLAMS. INSURARCE POLICY EXPIRATION I DATE (MWDCfYY) I RATE (101401)/M IJUIT3 LTP. POUCYNUfABER 'EMML :1ABI OF 'COMMERCIAL GENERAL UAB;UTY IGENERALAGGREGATE Iss, 000, 000 PRODUCTS-COMP/CP AGO, 1$5, 000, 000 CLAIMS MADE LK] OCCuFt CMC -912660 05/20/15 05/20/16 LPERSONAL & ADV. INJURY S1,000, OWNER'S & CONTRACTOR'S" PHOT. 1- -2.20 1 EACH OCCURRENCE $1,000,000 FIRE DAMAGE Vmy 100,000 AUTOMOBILE LIABILITY MEDZWENSE(A.,..p..on) 1 51000 ANY AUTO COMBINEDS4NGLE ALLOWNFOAUTOS uurr 1,000,000 SCHEDULED AU'VOR BODILY INJURY (PW per HISEDAUTOS CMC -912660 105/20/15 05/20/16 NON-OWNLD AUTOS BODLYINJURY (Pot w4ldahQ GARAGE LIABIUTY PROPEArf DAMAGE 19XCIMS MAGIUTY : EACH OCCURRENCE 1$1, 000, 00 0 �UMSKLLAFORM CMC -912660 05/20/15 5/20/16 AGGREGATE isi, 000, 000 OTHER THAN UMBRELLA FORM WORKER'S COMPENSATION STATUTORY LIMITS AND EACH ACMENT S EMPLOYERS' LIABILITY DISEASE -SE- POLICY UWJT I A OTHER DISEASE -EACH EMPLOYEE $ On -Hook $ 600,000 Garage Keepers CMC -912660 05/20/15105/20/16 $ 600,000 DESCRIPTION Of OPiAiiii�NSILOCATIONWYEHICLE5/SPECIAL ITEMS row truck operation �ertiticdte Holder is Additional insured SHOULD ANY OF THE ABOVE OESCAIRED POUCIFS BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, THE ISSUING COMPANY WILL ENDEAVOR TO ity Of Vernon MAIL j0DAYS; WRITTEN NOTI&ETgOC�E IF ATE HOLDER NAMED TO THE 305 Santa Fe Ave. LEFT, BUT FAILURE TO MAIL SUCH N ICE L IMPOSE NO OBLIGATION OR ernon CA 900513 LIABIUTY OF ANY HIND UPON THE CO PA e GENTS OR REPAFSENTATNES. Ter AUTHORIZED REPPASERYATINt PRODUCER Tanen Insurance services, Inc. THIS CER NFERS 2231 Mulholland Hwy. #209-A DOES N Lici s alabasas CA 91302 (818) 222-9080 COMPANY LE.� A INSURED COMP&N B .P. Automotive & Tow, Inc. LETTER 300 Roseberry Ave. COMPANY C LETTER il untington Park CA 90255 COMPANY LETTER D (323) 583-1831 COMPANY LETTER T0:13235e33322 P.2/2 IUSUED AS A I H UPONTHECE TA END OR ALT BELOW. 10/21/15 R OF INFORMATION ONLY AND TE HOLDER THIS CERTIFICATE COVERAGE AFFORDED BY THE COMPANIES AFFORDING COVERAGE Oreqon mutual Insurance Co. THIS IS TO CERTIFY THAT T_HE'P-OL1.C_1E"_- NSURANCE LISTED BELOW HAvr: S OF 1 INDICATED, NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF BEEN ISSUED TO THE 1�3' �AE6 �Z�6' ABOVE --'FOR THE POLICY PERIOD CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN By THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, MAY HAVE BEEN RFDUCF.D RY PAID CLAMS. INSURARCE POLICY EXPIRATION I DATE (MWDCfYY) I RATE (101401)/M IJUIT3 LTP. POUCYNUfABER 'EMML :1ABI OF 'COMMERCIAL GENERAL UAB;UTY IGENERALAGGREGATE Iss, 000, 000 PRODUCTS-COMP/CP AGO, 1$5, 000, 000 CLAIMS MADE LK] OCCuFt CMC -912660 05/20/15 05/20/16 LPERSONAL & ADV. INJURY S1,000, OWNER'S & CONTRACTOR'S" PHOT. 1- -2.20 1 EACH OCCURRENCE $1,000,000 FIRE DAMAGE Vmy 100,000 AUTOMOBILE LIABILITY MEDZWENSE(A.,..p..on) 1 51000 ANY AUTO COMBINEDS4NGLE ALLOWNFOAUTOS uurr 1,000,000 SCHEDULED AU'VOR BODILY INJURY (PW per HISEDAUTOS CMC -912660 105/20/15 05/20/16 NON-OWNLD AUTOS BODLYINJURY (Pot w4ldahQ GARAGE LIABIUTY PROPEArf DAMAGE 19XCIMS MAGIUTY : EACH OCCURRENCE 1$1, 000, 00 0 �UMSKLLAFORM CMC -912660 05/20/15 5/20/16 AGGREGATE isi, 000, 000 OTHER THAN UMBRELLA FORM WORKER'S COMPENSATION STATUTORY LIMITS AND EACH ACMENT S EMPLOYERS' LIABILITY DISEASE -SE- POLICY UWJT I A OTHER DISEASE -EACH EMPLOYEE $ On -Hook $ 600,000 Garage Keepers CMC -912660 05/20/15105/20/16 $ 600,000 DESCRIPTION Of OPiAiiii�NSILOCATIONWYEHICLE5/SPECIAL ITEMS row truck operation �ertiticdte Holder is Additional insured SHOULD ANY OF THE ABOVE OESCAIRED POUCIFS BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, THE ISSUING COMPANY WILL ENDEAVOR TO ity Of Vernon MAIL j0DAYS; WRITTEN NOTI&ETgOC�E IF ATE HOLDER NAMED TO THE 305 Santa Fe Ave. LEFT, BUT FAILURE TO MAIL SUCH N ICE L IMPOSE NO OBLIGATION OR ernon CA 900513 LIABIUTY OF ANY HIND UPON THE CO PA e GENTS OR REPAFSENTATNES. Ter AUTHORIZED REPPASERYATINt SUPPORTING DOCUMENTS le. ge CD rO iu o - a G_ CD w 5 tD CD N 91. C) N. tC? `= m, tw0i N p -A �� N dCD�� a3 ,`D o- wcr G S CD so o�mO, N°wCJ 0- 0- -O Nocw S O is D? CD CD ON DtCD D - N p :. mQ O, cr to N N 0ol ' w ZO o fi ?. i-- Oi JO @ CD S to 10 CD w 3 cD °' � D �^ � G � CD m CD -� -ID CD 0 � m o �Z O a�� al off. z @ o o w n CD -0 o o o�d o w �3 w''N 0•M c1? G7 0 CD N CD CD N (0-, ? Cr- � m. � O W y am- a w @ m m N m d CD A (D 3 cD Nw a ,� � ' 0, CD 7 O i ul CD 4 CDCD p� (P �. �= cn CD N V O 7 W' cN`� m o N OL @ O \ t00 (D N 0-(0 Oc'D D C1 NO' ONw �.^ o w OtD O Oo �-o CO n O O 'a .0 14 0 p p O ST r++ -0 % Q 1 tD n O -d @ 1 o w n p- n N> o d CC} , Z.CD N CD N N > W cA CITY OF VERNON CITY COUNCIL MEETING SEPTEMBER 1, 2015 ORDINANCE NO. 1233 SUMMARY (Granting to H.P. Automotive & Tow, Inc., a franchise towing services agreement) A CERTIFIED COPY OF THE FULL TEXT OF PROPOSED ORDINANCE NO. 1233 IS AVAILABLE IN THE OFFICE OF THE CITY CLERK LOCATED AT 4305 SANTA FE AVENUE, VERNON, CALIFORNIA. Ordinance No. 1233 was duly introduced at a regular meeting of the City Council of the City of Vernon held on September 1, 2015. Ordinance No. 1233 is scheduled to be considered for adoption by said Council at a regular meeting to be held on September 15, 2015. The proposed Ordinance No. 1233 would grant to H.P. Automotive & Tow, Inc., a franchise towing services agreement. Maria E. Ayala, City Clerk of the City of Vernon, does hereby certify that Ordinance No. 1233 was duly introduced to the City Council of the City of Vernon at a regular meeting held on September 1, 2015, and said Ordinance is scheduled to be considered for adoption at a regular meeting of the City Council to be held on September 15, 2015. Dated: ��ZIZd 1S - Maria . Ayala, Clerk CITY OF VERNON CITY COUNCIL MEETING SEPTEMBER 15, 2015 ORDINANCE NO. 1233 SUMMARY (Granting to H.P. Automotive & Tow, Inc., a franchise towing services agreement) A CERTIFIED COPY OF THE FULL TEXT OF ADOPTED ORDINANCE NO. 1233 IS AVAILABLE IN THE OFFICE OF THE CITY CLERK LOCATED AT 4305 SANTA FE AVENUE, VERNON, CALIFORNIA. On September 15, 2015, the City Council of the City of Vernon approved and adopted Ordinance No. 1233 granting to H.P. Automotive & Tow, Inc., a franchise towing services agreement. I, Maria E. Ayala, City Clerk of the City of Vernon, do hereby certify that Ordinance No. 1233 was duly approved and adopted by the City Council of the City of Vernon at a regular meeting held on September 15, 2015, and passed by said Council by the following vote: AYES: COUNCILMEMBERS: NOES: COUNCILMEMBERS: ABSTAIN: COUNCILMEMBERS: ABSENT: COUNCILMEMBERS: Dated: q 11`7 I 1 McCormick, Davis, and Martinez Ybarra None Woodruff -Perez �.`-�.. Maria f. Ayala, Ci Clerk