Resolution No. 80731
2
RESOLUTION NO. 8073
3 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
VERNON APPROVING AND AUTHORIZING THE EXECUTION OF
4 AN CONTRACT FOR JANITORIAL SERVICES FOR CITY HALL
5 AND RELATED FACILITIES BY AND BETWEEN THE CITY OF
VERNON AND PINNACLE CARE, INC.
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WHEREAS, on June 19, 2002, the City Council of the City of
Vernon adopted Resolution No. 7992 approving a Request For Proposal for
Janitorial Services ("RFP"); and
WHEREAS, the RFP was sent and responses were received from
Pinnacle Care, Grace Building Maintenance, Bell Building Maintenance
Company, Clean Environmental Janitorial Service and Korean Maintenance
Company, all of which were reviewed and evaluated by the Community
Services & Water Department; and
WHEREAS, the Community Services & Water Department deemed
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Pinnacle Care to be the lowest responsible qualified vendorsubmitting
,a--proposal; and
WHEREAS, by letter dated November 13, 2002, Bruce V.
Malkenhorst, the City Administrator/City Clerk, recommended that a
Contract for Janitorial Services for City Hall and Related Facilities
be entered into with Pinnacle Care, Inc., at an approximate cost of
Three Thousand Nine Hundred Thirty -Nine Dollars and Thirty -Eight Cents
($3,939.38) per month.
NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE
CITY OF VERNON AS FOLLOWS:
SECTION 1: The City Council of the City of Vernon hereby
finds and determines that the recitals contained hereinabove are true
28 Iland correct.
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SECTION 2: The City Council of the City of Vernon hereby
accepts the proposal of Pinnacle Care, Inca and approves the
Contract for Janitorial Services for City Hall and Related Facilities,
a copy of which is attached hereto as Exhibit "A" and made a part.
SECTION 3: The City Council of the City of Vernon hereby
authorizes the Mayor and the City Clerk to execute said Contract for,
and on behalf of, the City of Vernon.
SECTION 4: The City Council of the City of Vernon hereby
directs the City Clerk, or his designee, to send one fully executed
Contract to:
Pinnacle Care, Inc.
Attn. Keith Kwang, Project Manager
14140 E. Alondra Blvd., Ste. D
Santa Fe Springs, CA 90670
SECTION 5: All other responses in connection with the RFP
are rejected, subject to execution of the aforesaid contract
documents.
SECTION 6: The City Clerk of the City of Vernon shall
certify to the passage of this resolution, and thereupon and
thereafter the same shall be in full force and effect.
APPROVED AND ADOPTED this 4th day of December, 2002.
(ATTEST:
BRUCE V. MALKENHORST, City Clerk
LEONIS C. MALBUhG, Mayo
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STATE OF CALIFORNIA )
ss
COUNTY OF LOS ANGELES )
I, BRUCE V. MALKENHORST, City Clerk of the City of Vernon, do
hereby certify that the foregoing Resolution, being Resolution No.
8073, was duly adopted by the City Council of the City of Vernon at a
regular meeting of the City Council duly held on Wednesday, December 4,
2002, and thereafter was duly signed by the Mayor of the City of
Vernon.
(SEAL)
BRUC:E V. MALKENHORST, City Clerk
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EXHIBIT
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AGREEMENT FOR JANITORIAL SERVICES
FOR CITY HALL AND RELATED FACILITIES
THIS AGREEMENT is made, entered into and executed in
duplicate originals, either copy of which may be considered and used as
the original hereof for all purposes, as of this day of October,
2002, in the City of Vernon, County of Los Angeles, California
BY AND BETWEEN THE CITY OF VERNON (hereinafter
referred to as the "City")
4305 Santa Fe Avenue
Vernon, CA 90058
AND PINNACLE CARE, INC.
(hereinafter referred to as
"Pinnacle")
14140 E. Alondra Blvd., Ste. D
Santa Fe Springs, Ca 90670
RECITALS
WHEREAS, on or about June 19, 2002, the City issued a Request
for Proposal for Janitorial Services, to be prov1ded--at the Vernon City
Hall and other related City facilities; and
WHEREAS, Pinnacle submitted a proposal, hereinafter referred
to as the "Proposal," a copy of which is attached hereto as Exhibit "A"
and incorporated herein by reference, to the City on or about August
21, 2002; and
WHEREAS, the City has reviewed the Proposal submitted by
Pinnacle and found that Pinnacle's overall bid package was
exceptionally..comprehensive in terms of its construction and
presentation;. and
WHEREAS, the Proposal included a description of the proposed
services, an overview of its quality control plan, supervision
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procedures,.inspection process, environmental program, supplies and
equipment, supply pricing,'references and letter of recommendation, and
a monthly cost estimate; and j
WHEREAS, Pinnacle represents that it is qualified to perform
janitorial services under this Agreement for Janitorial Services for
City Hall and Related Facilities (hereinafter "Agreement"); and
WHEREAS, the City has determined that Pinnacle is qualified
to perform the janitorial services as required by City; and
WHEREAS, the City desires to enter into a contract with
Pinnacle for the provision of janitorial services.
NOW, THEREFORE, THE PARTIES HERETO DO MUTUALLY AGREE AS SET
IFORTH HEREIN:
1. SCOPE OF SERVICES.
In consideration for the compensation as hereinafter set
forth, Pinnacle shall perform the janitorial services described in
Exhibit "A," including the provision of all labor and materials, tools,
equipment and -transportation services required by and -in strict
conformance with the Proposal. Pinnacle shall perform the services'
outlined in the Proposal under the general supervision of the City
Administrator and the Director of Community Services. It is understood
and agreed that in the event of a_conflict between the Proposal and
this Agreement, the terms of this Agreement shall prevail.
2. PROGRESS REPORTS
Pinnacle shall meet with City staff, upon City's request, or
as needed, in order to provide reports or information concerning the
services being performed by Pinnacle under this Agreement.
3. TIME OF PERFORMANCE.
A. The term of this Agreement shall commence upon
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the full execution of this Agreement and shall continue through
October 31, 2003, with an option authorizing the City Administrator or
his representative to continue said Agreement on a year-to-year basis
on the same terms and conditions as prescribed in this Agreement,
subject to any change in the rate of compensation to be paid to
Pinnacle as hereinafter provided in Paragraph 4. If City desires to
exercise its annual renewal option, City shall advise Pinnacle in
writing of its intent to extend the Agreement by not later than 30 days
�of the term then expiring. If Pinnacle desires to adjust the rates as
set forth in the Proposal, Pinnacle shall give City written notice of
such adjustment by 60 days of the term then expiring.
B. The City, at its sole option and with Pinnacle's
concurrence, may renew this agreement in one year increments, on the
same terms and conditions as provided herein. This option may be
exercised only if Pinnacle demonstrates superior performance in the
provision of janitorial services during the prior year contract term.
4. -COMPENSATION.
A. The City will compensate Pinnacle for janitorial
services for a sum not to exceed Three Thousand Nine Hundred Thirty -
Nine Dollars and Thirty -Right Cents ($3,939.38) per month for the
services rendered in.conformance with standards set forth in the
JProposal.
B. If City gives notice of its intention to extend
the Agreement for an additional year as provided for above, Pinnacle
may adjust the rates by an amount not to exceed the increase (or
decrease) represented in the United States Department of Labor, Bureau
of Labor Statistics Consumer Price Index for All Urban Consumers for
the Los Angeles -Anaheim -Riverside Standard Metropolitan Statistical
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1 Area ("Index") for October of the term then expiring from the index for
2 October one year prior thereto.
3 5. METHOD OF PAYMENT.
4 Pinnacle shall submit an itemized written invoice to the City
5 within thirty (30) days after the last day of any month in which
6 services have been performed or costs incurred hereunder. Invoices
7 shall contain an itemization of services rendered and rates charged in
8 accordance with Exhibit "A."
9 Payment of the invoice shall be made after acceptance of work
10 satisfactory performed and approval by the City within thirty (30) days
11 of receipt, unless City disputes the amount Pinnacle claims is owed
12 under this Agreement. The City's approval of the invoice shall not be
13 unreasonably withheld.
14 Pinnacle shall not be reimbursed for fees or other expenses
15 unless authorized in writing by City.
16 6 CHANGES AND EXTRA SERVICES.
17- - - The City -reserves the right--to-request changes in the
18 services described in Exhibit "A" or additional work not contemplated.
19 by Agreement to be performed by Pinnacle. All such changes shall be
20 incorporated in written change orders executed by the City and
21 Pinnacle. The change orders shall specify the services to be provided,
22 the adjustment of compensation, and completion time.
23 Any services added to the scope of this Agreement by a change
24 order shall be executed under all applicable conditions of this
25 Agreement. No claim for additional compensation or extension of time
26 shall be recognized unless contained in a duly executed change order.
27 7. Standard of Care.
28 All of the work shall be performed by Pinnacle or under
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1 Pinnacle's supervision. Pinnacle represents that Pinnacle employs the
2 professional and technical personnel required to perform the 'services
3 required by the City's Request for Proposal and that Pinnacle possesses
4 appropriate equipment to perform all services. All services shall be
5 performed by qualified and experienced personnel who are not employed
6 by City nor have any contractual relationship with City. Pinnacle
7 shall be responsible'to City for any errors or omissions in the
8 performance of this Agreement. Pinnacle represents and warrants that
9 Pinnacle will keep in effect all licenses, permits, and other approvals
10 required to perform the described services during the term of this
11 Agreement, including any extensions thereto.
12 8. Character of Workmen.
13 Only competent workmen shall be employed by Pinnacle to work
14 under this Agreement. Any person employed, who is found to be
15 incompetent, intemperate; troublesome, disorderly or otherwise
16 objectionable, or who fails or refuses to perform his work properly and
17 acceptably, shall be -immediately removed fro-M the work by Pinnacle and
18 not be re-employed on the work.
19 9. Employee Background Checks.
20 A background check, including finger printing, shall be
21 required of each employee. No employee shall be allowed to work on
22 City property prior to completion of the background check and finger
23 printing. No employee with a criminal record shall be allowed to work
24 within the Police Department area.
25 10. Authority of City Representative.
26 City's representative shall decide all questions which may
27 arise as to the quality or acceptability of materials furnished and
28 work performed, all questions as to the manner of performance and rate
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of progress of the work, all questions as to the interpretation of the
specifications and all questions as to the acceptable fulfillment of
Ithe contract on the part of Pinnacle.
11. Supervision by Pinnacle.
Before starting the work, Pinnacle shall provide the Director
lof Community Services & Water, in writing, with the name,.address and
telephone number of a representative who shall have complete authority
to act for him. An alternate representative may be designated. Any
order or communication given to this representative shall be deemed
delivered to Pinnacle. Such order shall be complied with promptly. If
the representative is changed by Pinnacle, Pinnacle shall immediately
give notice to the Director of Community Services & Water of the name,
address, and telephone number of the new representative.
12. Immigration Reform and Control Act of 1986.
Pinnacle shall comply with the provisions of the Immigration
Reform and Control Act of 1986, Public law 99-603. Pinnacle shall
provi{ie the City written -documentation certifyi-ng compliance with
Public law 99-603 within ten (10) days of the City's request.
13. Workers' Compensation.
By executing this Agreement, Pinnacle certifies that Pinnacle
is aware of and will comply with Section 3700 of the Labor Code of the
State of California requiring every employer to be insured against
Liability for workers' compensation or to undertake self-insurance
before commencing any of the work. Pinnacle shall comply with Labor
Code Section 1861 by signing and filing the workers' compensation
certificate with the City Clerk of City.
14. Bonds.
Pinnacle shall furnish, concurrently with the execution of
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the Agreement, with a surety bond in an amount equal to one full year's
compensation to Pinnacle as security for the faithful performance of
the Agreement and a surety bond in that same amount as security for the
payment of all persons performing labor and furnishing materials in
connection with this Agreement. Both bonds shall be subscribed, by a
corporate surety which is authorized to transact surety insurance
business in the State of California: Should any bond or surety become
insufficient, Pinnacle shall furnish City a new bond within ten (10)
days after receiving notice from City. No payments will be due or paid
under the Agreement until any and all deficiencies have been remedied.
15. Nondiscrimination.
Except as provided in Section 12940 of. the California
Government Code, during Pinnacle's performance of this Agreement,'
Pinnacle shall not discriminate on the grounds of race, religious
creed, color, national origin, ancestry, age, physical disability,
mental disability, medical condition including the medical condition of
Acquired -Immune Deficiency Syndrome (AIDS) or any -condition, related:-
--thereto, marital status, sex or sexual orientation in the selection and
retention of employees and subcontractors and the procurement of
materials and equipment. Such nondiscrimination shall include, but not
be limited to, the following: employment, upgrading, demotion or
transfer, recruitment or recruitment advertising, layoff or
termination, rates of pay or other forms of compensation, and selection
for training, including apprenticeship. Pinnacle shall also conform to
the requirements of the Americans with Disabilities Act in the
performance of this Agreement.
16. GOVERNING LAW. The validity, interpretation and
performance of this Agreement shall be controlled and construed under
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the laws of the State of California.
17. NOTICES. Notices to the parties, unless otherwise
requested in writing, shall be sent to:
City: THE CITY OF VERNON
ATTN: BRUCE V. MALKENHORST
CITY ADMINISTRATOR
4305 SANTA FE AVENUE
VERNON, CA 9005870805
Pinnacle: PINNACLE CARE, INC.
ATTN: KEITH HWANG, PROJECT MANAGER
14140 E. ALONDRA BLVD., SUITE D
SANTA FE SPRINGS, CA 90670
18. GENERAL PROVISIONS.
A. Independent Contractor. At all times during the
term of this Agreement, Pinnacle shall be an independent contractor and
shall.not be an employee of the City. The City shall have the right to
control Pinnacle only insofar as the results of Pinnacle's services
rendered pursuant to this Agreement. However, the City shall not have
the right to control the means -by --which Pinnacle accomplishes services
rendered pursuant to the Agreement except to the extent that such
services involve the use of City property or Confidential Information.'
B. Pinnacle Not Agent: Except as the City may
specify in writing, Pinnacle shall have no authority,
express or implied, to act on behalf of the City in any capacity
whatsoever as an agent. Pinnacle shall have no authority, expressed or
implied, pursuant to this Agreement to bind the City to any obligation
whatsoever.
C. Assignment and Subcontracting Prohibited. No
party to this Agreement may assign or subcontract any right or
obligation pursuant to this Agreement except with the express written
consent of the other party. Any other attempted or purported assignment
of any right or obligation pursuant to this Agreement shall be void and
Iof no effect.
4 D. Indemnification. Pinnacle shall indemnify,
5 defend, protect and hold the City and its officers, agents and
6 employees, free and harmless from and against any and all claims,
7- demands, losses, damages, liabilities, fines, charges, penalties,
8 orders, judgments and all costs and expenses incurred in connection.
9 therewith, including reasonable attorney's fees and costs of defense
10 arising out of the services performed under this Agreement, except to
11 the extent arisingfrom or caused b the negligence or willful
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12 misconduct of the City, its officers, agents or employees.
13 E. Insurance. Prior to commencing work
14 hereunder, Pinnacle shall provide the City with proof of insurance
15 providing and maintaining the coverages and endorsements set forth in
-16 the Insurance Schedule attached hereto as Exhibit "B" and made a part
`_lZ- hereof by refer-gnce. Said proof -of —insurance shall also -provide that
18 said policy or policies shall not be canceled or materially reduced in
19 coverage' without giving at least thirty (30) days prior written notice
20 to the City. Pinnacle shall not permit a subcontractor or vendor to
21 perform work on City premises under this Agreement.
22 19. CONFIDENTIAL INFORMATION.
23 A. Access to Confidential Information. The City may
24 provide Pinnacle with, or allow Pinnacle access to, certain information
25 not available to the public concerning the City, or businesses located
26 in the City. The information may include company information, taxes,
27: sales, value of assets, or other such information. All such information
28 shall be known as "Confidential Information."
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B. No Disclosure. Except as expressly permitted,
Pinnacle shall not disclose, permit the disclosure of, release,
disseminate, or transfer, whether orally or by any other means, any
part of such Confidential Information to any other person or entity,
whether corporate, governmental, or individual, without the express
prior written consent of an authorized representative of the City.
Pinnacle shall return any written Confidential Information and all
copies made of such items to the City upon the City's written request,
but in any event not later than the date that Pinnacle has performed
all services to be performed pursuant to this Agreement. Pinnacle
hereby agrees that such Confidential Information and any documents
provided may be used by Pinnacle only as authorized by the City.
Pinnacle shall take_ reasonable measures to avoid any disclosure of any
such Confidential Information to any unauthorized person.
C. Court Ordered Disclosure. Pinnacle shall
immediately notify the City of any court order or subpoena requiring
di-sclosure of Confidential Informations --and shall cooperat-e -with legal
counsel in the appeal or challenge of any such order or
subpoena. Recipient may only disclose Confidential Information
required tobedisclosed pursuant to court order or subpoena after
legal counsel has exhausted any lawful and timely appeal or challenge.
D. Remedies. In addition to any other remedies that
it may have at law or in equity, the City shall be entitled to a
temporary and permanent injunction by a court of competent jurisdiction
against any breach or threatened breach of the Confidential Information
provisions of this Agreement. Pinnacle acknowledges that in case of
such breach or threatened breach of said provisions, the City would
shave no adequate remedy at law.
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20. Entire Agreement. This -Agreement is the entire
agreement of the, parties. Pinnacle represents that in entering into
this Agreement, it has not relied on any previous representations or
understandings of any kind or nature.
21. Benefit of Agreement. This Agreement shall bind and
benefit the parties hereto and their heirs, successors, and permitted
assigns.
22. Termination. This Agreement may be terminated by the
City without cause on thirty (30) days written notice to the Pinnacle.
Pinnacle shall be entitled to the compensation earned by it prior to
the date of the termination notice, computed pro rata up to and
including that date, plus compensation for work performed during the
thirty -day notice period and authorized in the termination notice.
Pinnacle may terminate this Agreement on twenty (20) days written
notice to the City if the City fails to pay Consultant's invoice within
forty-five (45) days of receipt by City; provided, that the Agreement
shall --not be terminat-ed-if the City issues payment within said twenty
day notice period.
23. Amendments. Except as may otherwise be specifically
provided herein, this Agreement may be modified or amended only by a
written document executed by both Pinnacle and the City and approved as
to.form by the City Attorney.
24. Forum Selection. Any action brought relating to
this Agreement shall be brought and held exclusively in a State Court
in the County of Los Angeles, California.
25. Recitals. All recitals are incorporated by reference-.
26. Waiver. Any waiver at any time by either party of its
rights with respect to a default under this Agreement, or with respect.
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to any other matters arising in connection with this Agreement, shall
not be deemed a waiver with respect to subsequent default or other
matter.
27. Attorney's Fees. In the event that it becomes
necessary for either party to this Agreement to enforce any of the.
provisions of this Agreement, the parties agree that a court of
competent jurisdiction may determine and fix reasonable attorney's fees
to be paid to the successful litigant.
28. Force Majeure. Neither Party shall be considered in
to be in default in any of its obligations under this Contract when a
failure of performance shall be due town uncontrollable force. The
term "uncontrollable force" shall mean any cause beyond the control.of
the party affected, including, but not restricted to, flood,
earthquake, storm, fire, lightening, epidemic, war, riot, civil
disturbance or disobedience, labor dispute, labor material shortage,
sabotage, federal, state, or municipal action, statute, ordinance, or
regulation, embargoes of -the -United States Government or any other ---
government, which by exercise of due diligence such party could not
reasonably have been expected to avoid and by exercise of due diligence
has been unable to overcome. Either party rendered unable to fulfill
any of its obligations under this Agreement by reason of an
uncontrollable force, shall give written notice.within five (5)
Business Days of such fact to the other party and shall exercise due.
diligence to remove such inability with all reasonable dispatch..
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IN WITNESS WHEREOF, the parties have caused this Agreement to
be executed by and through their authorized officers on the date, month
and year first written above.
CITY OF VERNON
By:
LEONIS C. MALBURG, Mayor
ATTEST:
BRUCE V. MALKENHORST, City Clerk
APPROVED AS TO FORM:
EDUARDO OLIVO, City Attorney
PINN CLE CARE, INC.
By: z
-- Title: 'T
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By:
Title: <5e646n±X
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Pinnacio* Came, Inc.
• The Professional Maintenance Company
Aug. 21, 2002
City of Vernon
Mr. Bruce V. Malkenhorst
4305 Santa Fe Ave.
Vernon, CA 90058
Dear: Mr. Bruce V. Malkenhorst
I want to take this opportunity to thank you for your kind escort and valuable
information you were able to grant me during our walk through. Pinnacle Care
Corporation and I consider It an honor to present your facility with customized
janitorial services, designed to meet your needs. I encourage you to read the
proposal as a direct indication to what our service will be for your location.
Sincerely,
Keith Hwang,~
Project'Manager
San Francisco: 101 Utah Street Suite 120
San Francisco, CA 94103
Tel. (415) 864-8077
Fax (415) 864-3461
Los Angeles: 14140 E. Alondra Blvd. Suite U
Santa Fe Spprings, CA 90670
Tel. (562) 926-0114
Fax (562) 926-9044
New York: 73-16 Roosevelt Avenue 3'd Floor
Jackson Heigghts, NY 11372
Tel (718) 4z9-2286
Fax (718) 429-2476
r
P 4w
inn care, inc,
The Professional Maintenance Company
Table Of Content
1. Quick Reference ( pg. 1 )
2. Introduction to Pinnacle Care, Inc. ( pg. 2-3 )
3. Implementation Plan ( pg. 4-5 )
a. Quality Control, Supervision, and Inspection
Program
b. Environmental Program
4. Supplies and Equipment ( pg. 6 )
5. Work Specification ( pg. 7-25
6. Supply Price Listing ( P9. 26-27 )
7. Reference ( pg. 28-29)
8. Insurance and Bond
San Frmdsm 101 Utah Street Suite 120
San Francisco, CA 94103
Tel. (415) 864-8077
Fax (415) 864-3461
Los Angeles: 14140 E. Alondra Blvd. Suite U
Santa Fe Sppringgs, CA 90670
TO. (562) 926 b114
Fax (562) 926-9044
New York: 73-16 Roosevelt Avenue 3'a Floor
Jackson Heights, NY 11372
Tel. (718) 429-2286
Fax (718) 429-2476
. ........... Pih►naclO Care, inc,
The Professional Maintenance Company
Quick Reference
• Emergency response within 4 hours / Emergency clean-up
• On site supervision / Bi-lingual Supervisors
• Specialized trained work force / Long-term service contracts
• Individual janitorial projects /Fabric and upholstery cleaning
Specialized floor cleaning (stone, vinyl, ESD) / Window cleaning
• Carpet cleaning and maintenance systems / Drape and blind cleaning
We warranty our entire specialized programs by our professional staff.
San Francisco: 101 Utah Street Suite 120
San Francisco, CA 94103.
Tel. (41 S) 864-8077
Fax (415) 864-3461
-I-
Los Angeles: 14140 E. Alondra Blvd. Suite U
Santa Fe springs, CA 90670
Tel. (562) 926-0114
Fax (562) 926-9044
New York: 73-16 Roosevelt Avenue V' Floor
lackson Heights, NY 11372
Tel. (718) 429-2286
Fax (718) 429-2476
Pinnachol * Care inc:
• The Professional Maintenance Company
AN INTRODUCTION TO PINNACLE CARE COPORATION
Established in 1979, Pinnacle Care Corporation has been serving clients all along
the Eastern Coast. Pinnacle Care, through its long record of excellence and service
to businesses in the New York area, thus validating Pinnacle Care Corporation as
the industry leader. Pinnacle Care Corporation is honored to have in its long,
distinguished lists of clients: corporate high-rise buildings, major manufacturing
firms, churches, universities, government facilities, and luxury apexes that have
become the cornerstone of what has been a relationship, based upon trust and
nurtured through excellence. Pinnacle Care Corporation prides itself on being able
to accommodate and adapt to the ever -fluctuating needs of Pinnacle Care clients.
Pinnacle Care Corporation has in its staff a remarkably refined and professionally
adept team of trained specialists who are dedicated to insuring that all Pinnacle
Care clients are afforded an unsurpassed quality of excellence. Pinnacle Care
Corporation and its maintenance staff is available to Pinnacle Care clients twenty-
four (24) hours a day, 7 days per week and as a result, Pinnacle Care Corporation is
capable of providing immediate solutions to our client needs. Experts and
professional staff will work diligently to meet Pinnacle Care clients' requests and
assure their complete satisfaction.
We, here at-Plnnade Care Corporation, welcome the opportunity to W rk in
conjunction with you to aid in the visual enhancement and overall quality of health
for your facility. As a firm that has established a reputation from coast to coast,
Pinnacle Care Corporation is honored and grateful to have the opportunity to include
you to our list of satisfied clients.
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1
San Francisco: rill Utah Street Suite 120 Los Angeles: 14140 E. Alondra Blvd. Suite U New York: 73-16 Roosevelt Avenue I' Floor
San Francisco, CA 94103 Santa Fe Springs, CA 90670 Jackson Heights, NY 11372)
Tel. (415) 864-8077 TO. (562) 926-0114 Tel. (718) 429-2286
Fax (415) 864-3461 Fax (562) 926-9044 Fax (718) 429-2476
i Pinnacle Care, Inc.
The Professional Maintenance Company
Pinnacle Care Corporation has been providing maintenance and essential assistance
to businesses in the New York and California areas for nearly two decades. During
that time Pinnacle Care Corporation has been able to develop, adapt, and grow to
the ever -fluctuating needs of our clients. Pinnacle Care Corporation has developed
solutions, alleviated the obstacles, and evolved to progress into the premier service
of its kind.
Pinnacle Care Corporation services such following comprehensive responsibilities;
most notably:
• Proficiently meticulous office cleaning
• Highly sophisticated carpet care programs
• Carefully refined floor preservation curriculums
• Exceptionally thorough window cleaning
• Trustworthy and trained porter and matron services
• Integral upholstery cleaning and upgrading
• Economical and competitively priced supplies
• Floor and carpet protectorate schedules
• Progressive wood, marble, and the care services
• Leather cleaning and treatment solutions
-3-
San Francisco: 101 Utah Street Suite 120
San Francisco, CA 94103
Tel. (41 S) 864-8077
Fax (41 S) 864-3461
L
Los Angeles: 14140 E. Alondra Blvd. Suite D
Santa Fe Springs, CA 90670
Tel. (562) 926-0114
Fax (562) 926-9044
New York: 73-16 Roosevelt Avenuc i"' floor
Jackson tiei hts, NY il'i72
Tel. (718) 39-2286
Fax (718) 429-2476
t Pinnacmu, Care, . inc.
• The Professional Maintenance Company
IMPLEMENTATAION PLAN
A. QUALITY CONTROL, SUPERVISION, AND INSPECTION
PROGRAM
B. ENVIRONMENTAL PROGRAM
r
r
i
San Francisco: 101 Utah Street Suite 120 Los Angeles: 14140 E. Alondra Blvd. Suite U New York: 73-16 Roosevelt Avenue J" Floor
San Francisco, CA 94103 Santa Fe Spprings, CA 90670 Jackson Heights, NY 11 '172
Tel. (415)864-8077 Tel. (562) 926-0114 Tel. (718) 429-2286
Fax (415) 864-3461 Fax (562) 926-9044 Fax (718) 429-2476
j Pinnacie' Care, Inc.
The Professional Maintenance Company
A. QUALITY CONTROL, SUPERVISION, AND INSPECTION
PROGRAM
The Chief operating officer, executive officers, Director of Operations, District
Managers, Supervisors, and maintenance engineers meet on a bi-weekly basis to
thoroughly review all inspection reports, requests, concerns, and other client
matters. These conferences aid Pinnacle Care Corporation and our ability to provide
Pinnacle Care clients with a thorough and immediate address to their concerns. It
also provides Pinnacle Care Corporation with an opportunity to recognize any
deficiencies and immediately amend these imperfections. Pinnacle Care emphasizes
the importance of teamwork to insure maximum potential and the highest caliber of
service for Pinnacle Care clients.
1. Pinnacle Care does not sub -contract accounts out to sub -contractors, thus
alleviating any opportunity for error in communication and insures direct
reliability in terms of service and accountability. -
2. ,Pinnacle Care maintenance engineers take pride in their work because of their
direct accountability and give their best for Pinnacle Care clients.
3. Pinnacle Care will provide accompanied or unaccompanied inspections of all
facilities monthly.
4. Pinnacle Care employees are on a stringent drug, alcohol -screening program and
test its maintenance professionals on a regular basis.
5. Pinnacle Care will provide a supervisor with direct accountability for Pinnacle Care
clients to call and request visits to all locations weekly_
6. Pinnacle Care employees, customer service agents, accounting department, and
executive staff are available for Pinnacle Care clients twenty-four (24) hours a
day.
7. Pinnacle Care will maintain the highest level of quality control for all Pinnacle
Care facilities.
8. Pinnacle Care assigns each individual facility a District Manager and he/she is
directly responsible for the Field Supervisors and maintenance engineers detailing
the facility.
9. Pinnacle Care maintenance engineers are all fingerprinted and their information
are kept on file at Pinnacle Care's main office.
10. Pinnacle Care Maintenance Professionals are trained to insure the highest quality
of work for their clients.
11. Pinnacle Care training includes instructions and orientations on proper restroom
sanitation, floor and carpet care, and general cleaning methods.
12. Pinnacle Care District Managers will submit an inspection report once a week.
-4-
San Francisco- 101 Utah Street Spite 120 Los Angeles: 14140 E. Alondra Blvd. Suite U New York: 73-16 Roosevelt.Avenue i'tl Floor
San Francisco, CA 94103 Santa Fe Spprings, CA 90670 Jackson Heights, NY 11372
Tel. (415) 864-8077 Tel. (562) 926-0114 Tel. (718) 429-2286
Fax (415) 864-3461 Fax (562) 926-9044 Fax (718) 429-2476
Ca
Pinnacz& re, Inc.
The Professional Maintenance Company
B. ENVIRONMENTAL PROGRAM
Every year, thousands of people are injured and the environment is polluted due to
the widespread usage of industrial chemicals in the workplace. In an effort to
alleviate these conditions, Pinnacle Care Corporation has developed an
Environmental Program with celebrated environmental organizations to insure the
safety of Pinnacle Care Corporation clients, their employees, and their facility. Our
environmentally safe cleaners, cleansers, and deodorizers are made from all -natural `
ingredients and are not hazardous.
Pinnacle Care has done research in finding. the best possible chemicals, virtually free
of toxins, so our clients are safe and their health is insured. Everything from multi-
purpose degreasers that use the cleaning power of oranges and EPA registered
lemon disinfectants, to glass cleaner with coconut extract, and spot remover with
non -hazardous ingredients.
As our society becomes more aware of the growing concerns regarding our
environmental situation, Pinnacle Care Corporation has paved the way to bringing
better, safer cleaning agents to the workplace. Because of this, our clients do not
have to worry about possible hazards regarding our cleaning products, thus
promoting safety, better health and a cleaner environment.
The safety, health, and well being of our clients and our maintenance engineers are
Pinnacle Care Corporation's top concern. It is imperative toPinnacleCare
Corporation that our clients and our environment are protected and that Pinnacle
Care Corporation does its part. Pinnacle Care Corporation believes it is an investment
in all of our futures.
Sant Francisco: 101 Utah Street Suite 120 Los Angeles: 14140 E. Alondra Blvd. Suite U
San Francisco, CA 94103 Santa Fe Springs, CA 90670
Tel. (415) 864-8077 TGi. (562) 926-0114
Fax (415) 864-3461 Fax (562) 926-9044
New York: 73-16 Roosevelt Avenue 3,,' Floor
lack -on Heights, NY 11372
Tel. (718) 429-2286
Fax (718) 429-2476
W
Pinnacie care inc.
The Professional Maintenance Company
.SUPPLIES & EQUIPMEN11
Pinnacle Care will provide all necessary cleaning supplies and equipment as may be
required to perform the cleaning assignments as outlined in this proposal such as:
A. Electrical Equipment
Floor machines
Vacuum cleaners
Wet/dry vacuum
Carpet Extractors
Corner vacuum
B. Cleaning Supplies
Germicide
Glass Cleaner
All purpose cleaner ( including Comet or Ajax
Gum remover
Carpet shampoo ( spot remover )
Floor finish
Floor stripper
Buffing solution
Furniture polish
Stainless clean and polish
C. Custodial Tools
Carts, Buckets, Dust Mop, Damp Mop, Duster, Putty Knife, Tent' Towel,
Scrub Pad, etc.
D. Safety Devices
Wet Floor Signs, etc.
All such supplies and material will be of the highest quality possible. No additional
charges shall be made for these items.
The Client will furnish expendable supplies such as paper towels, toilet tissue, toilet
seat covers, sanitary napkins, deodorants, hand soaps, sharp disposal units and all
plastic liners.
If desired by client, Pinnacle Care will furnish expendable supplies such as paper
towels, toilet tissue, toilet seat covers, sanitary napkins and deodorants.
The charge for the above items will be cost, plus handling charge and will be of the
highest quality.
San Francisco: 101 Utah Street Suite 120
San Francisco, CA 94103
Tel. (41 S) 864-8077
Fax (415) 864-3461
Los Angeles: 14140 E. Alondra Blvd. Suite U
Santa Fe Sppringgs, CA 90670
Tel. (562) 926-0114
Fax (562) 926-9044
New York: 73-16 Roosevelt Avenue 3"Floor
Jackson Heights, NY 11372
Tel. (718) 429-2286
Fax (718) 429-2476
I 1
Pinnacle Care.. Inc.
The Professional Maintenance Company
CLEANING WORK AND QUALITY REQUIREMENTS
I. TOILETRO )MS: (Includes private toilet rooms)
A. Daily`
1) Sweep and wet mop or scrub floors utilizing a cleaner -disinfectant.
Sweeping, Wet Mopping Scrubbing: The floors shall be cleaned with a
germicidal detergent solution and free of dirt, water streaks, mop marks,
string, gum, grease, tar, etc., and present an overall appearance of
cleanliness. All surfaces shall be dry and the comers clean.
2) Clean and sanitize all fixtures including metal and chrome surface —water
closets, urinals, washbasins, shower stalls, mirrors, waste receptacles,
shelving, dispensers and wall surfaces, utilizing a germicidal detergent
solution.
3)
Fixture Cleaning: All fixtures and metal surfaces (washbasins, urinals,
toilets, shower stalls, etc.) shall be clean with an approved germicidal
detergent solution; there shall be no dust, spots, stains, rust, green mold,
encrustation, or excess moisture.
Empty waste receptacles, service/supplies, paper towel, soap, toilet
paper and seat cover -dispensers. Empty, clean and ilisinfect sanitary
napkin receptacles; replace soiled bags with new ones. Collect soiled
bags in separate containers for disposal.
Servicing: All supplies shall be provided and waste receptacles shall be
emptied and sanitary napkin dispensers emptied, cleaned, disinfected and
new bags inserted.
4) Spot -Clean other Surfaces and Dust Horizontal Surfaces.
Spot -Cleaning_ Smudges, marks or spots shall have been removed without
causing unsightly discoloration.
Thorough Dusting- There shall be no dust streaks. Comers, crevices,
moldings and ledges shall be free of all dust. There shall be no oils, spots
or smudges on dusted surfaces caused by dusting tools. When inspected
with a flashlight, there shall be few traces of dust on any surface.
San Francisco: 101 Utah Street Suite 120
San Francisco, CA 94103
Tel. (415) 864-8077
Fax (41 S) B64-3461
Los Angeles: 14140 E. Alondra Blvd. Suited)
Santa Fe Springs, CA 90670
Tel. (S62) 926-0114
Fax (562) 926-9044
New York: 73-16 Roosevelt Avenue .31 floor
Jackson Heights, NY 11372
Tel. (718) 429-2286
Fax (718) 429-2476
I
'"
Pinnacle'Care,
Inc.
The Professional Maintenance Company
B. Weekly:
Damp Mop and Spray Buff all Resilient Floors.
Damn Mopping and Spray Buffing: Floors shall be free of streaks, mop -strand
marks and skipped areas. All walls baseboards and other surfaces shall be free of
splashings and markings from the equipment. The finished area should have a uniform
luster.
Damp wipe the full surface area of all stall partitions, doors, counter tops, shelves, and
wastepaper receptacles utilizing a multipurpose germicidal cleaner.
Damp Wiping: All dirt, dust, water stains, spots, streaks, and smudges shall be removed
from the surfaces.
Prime and Treat Floor Drains:
Prime and treat floor drains with and approved liquid enzyme treatment to reduce odors
and gas smells.
C. Monthly:
Damp mop and wax all hard and resilient flooring in remaining room areas.
Damv Mopping and Waxing Damp mop a)nd wax all hard and resilient flooring.
The finished area shall have a uniform luster. Walls, baseboards and other surfaces
shall be free of residue.
Grout Lines: All grout lines shall be free of all stains and discoloration.
A Ouarterly•
Strip and apply four coats of floor finish to resilient floors.
Stripping: All old finish or wax shall have been removed. There shall be no
evidence of gum, rust, bums or scuffmarks. There shall be no buildup in corners or
crevices.
Finishing: Walls, baseboards and other surfaces shall be free of finish residue and marks
from the equipment. Floors shall be free of streaks, mop strand marks and skipped areas.
-8-
San frandsco: 101 Utah Street Suite 120
San Francisco. CA 94103
Tel. (415) $64-8077
Fax (415) 864-3461
Los Angeles: 14140 E. Alondra Blvd. Suite U
Santa Fe Spprrings, CA 90670
Tel. (562) 926-0114
Fax (562) 926-9044
New York: 73-16 Roosevelt Avenue 31d Floor
Jackson Heights, NY 11:372
Tel. (718) 429-2286
Fax (718) 429-2476
'
_ Plnnacle'Caere, Inc.
The Professional Maintenance Company
2. ROOM CLEANING: Includes all office areas, file rooms, conference rooms, kitchens,
Council Chambers, lounges, health units, and the corridor space adjacent to these areas.
A. Daily:•
1) Empty wastebaskets and remove trash to designated disposal area. Clean washbasins
and mirrors, as necessary; supply paper towels where dispensers are provided. Clean the
areas used for the collection Of solid wastes. Wash or steam clean all cans used for
collection of food remnants, inside and out. No chemicals or cleaners shall be used
without the prior written consent of the manager. (Note; Carts and containers used for
the collection and/or storage of waste material shall be of noncombustible or flame
resistant construction.)
Recyclable Waste Collection: All recyclable waste disposed of in designated
recycling bins throughout the buildings shall be collected and removed to an area
designated by the City.
Lunch Rooms: Thoroughly germa-clean lunchroom floors including tables, chairs
and counter tops with approved disinfectant.
Solid Waste Collection: All solid wastes generated in the building shall be collected
and removed to area designated for trash by the City.
PorcelairiVare-Cleanixtz Washbasins sha-Ilbe clean and bright; there shall o
dust, spots, stains, rust, green mold, encrustation, or excess moisture.
Damp. Wiping Mirrors: Mirrors shall be clean and free of dirt, dust, streaks and
spots.
2) Clean interior of microwaves, sinks, ovens, stoves, refrigerators and coffeepots.
t
3) Clean both sides of plate glass within the building:
Interior Glass Cleaning: Glass shall be clean and free of dirt, dust, streaks,
watermarks, spots and grime and shall not be cloudy. Cleaners shall be non-abrasive
and special care shall be taken so that glass treatments (tinting) shall not be
scratched.
4) In office areas, file rooms, conference rooms, and lounge areas sweep floors,
vacuum carpet and extend the sweep or vacuum to remove obvious dirt from around
and under furniture. Remove gum from under desks and workstations.
-9-
San Fr**dscO: Iol Utah street Suite 120 Los Angeles: 14140 E. Alondra Blvd. Suite U New York: 73-16 Roosevelt Avenue 3' Floor
San Franciscix CA 94103 Santa Fe Springs, CA 90670 Jackson Heights, NY 11372
Tel. (41 S) 864-8077 Tel. (562) t326-0114 Tel. (718) 429-2286
Fax (415) 864-3461 Fax (562) 926-9044 Fax (718) 429-2476
I ".
c
-po ... Pdw innacle Care, Inc.
The Professional Maintenance Company
vacuum carpet and extend the sweep or vacuum to remove obvious dirt from around
and under furniture. Remove gum from under desks and workstations.
-9-
Vacuuming: Carpet surfaces shall be free of obvious dirt, dust and other debris.
Note: For the purpose of this contract, whenever the term carpet or carpeting is
used, it is intended to include wall to wall carpeting as well as room size rugs and
area rugs.
Sweeping_Floor surfaces shall be free of obvious dirt or debris. Sweep with a
chemically treated mop.
Dusting: Available horizontal surfaces shall be free of obvious dust. Dust all blinds.
Dust with a treated dust cloth all horizontal surfaces that are readily available and
visibly require dusting.
5) Carpet Spotting: Excessive buildup spillages or crusted material shall have been
removed along with spots, smears and stains. There shall be no evidence of fuzzing
caused by harsh rubbing or brushing. Cleaned areas shall blend with adjacent areas
of carpeting. Spot cleaning shall be done according to manufacture
recommendations.
6) Damp mop lounge areas, including kitchens, and spray buff.
Damn Mooring and Svrav Buffing_Floors shall be free of streaks, mop strand marks
and skipped areas. Walls baseboards and other surfaces shall be free of lashin sand
sp g
markings from the equipment. The finished area shall have a uniform luster.
B. Weekly:
I) In office areas, file rooms, libraries, conference rooms and lounge areas thoroughly
dust horizontal surfaces of furniture and all wall surfaces within approximately 70
inches of the floor and vertical surfaces and under surfaces {knee wells, chair rungs,
table legs, etc.). Clean glass desktops. Vacuum all carpet.
Thorough Dusting: There shall be no dust streaks. Comers, crevices, moldings and
ledges shall be free of all dust. There shall be no oils, spots or smudges on
Dusted surfaces caused by dusting cycle.
Damn Wiping tGlass Desk Top ,LGlass desktops shall be free of dirt, dust, streaks and
spots.
-1 Q-
San Francisco: 101 Utah Street Suite 12o
San Francisco, CA 94103
Tel. (41 S) 864-8077
fax (41 S) 864-3461
Los Angeles: 14140 E. Alondra Blvd. Suite D New Yorks 73-16 Roosevelt Avenue I' Floor
Santa Fe Spprings, CA 90670 Jackson Heights, NY 11372
Tel. (562) 926-0114 Tel. (718) 429-2286
Fax (562) 926-9044 Fax (71 S) 429-2476
AW
.. pi�,nnac a ''CareInc.
The Professional Maintenance Company
- Thorough Vacuuming_ Carpets, including comers, shall be clean and free from dust
1
balls, dirt and other debris; nap on carpets shall lie in one direction upon completion of
the vacuuming task.
i
Sweep full floor area.
Thorough Sweeuing- Floors shall be clean and free of trash and foreign matter. No dirt
shall be left in comers, under furniture or behind doors.
2) Spot clean wall surfaces within approximately 70 inches of the floor.
Spot Cleaning_ Smudges, marks or spots shall have been removed without causing
unsightly discoloration.
C. Monthly:
Damp mop and wax all hard and resilient flooring in remaining room areas:
Damn Mopping and Waxing: Damp mop and wax all hard and resilient flooring. The
finished area shall have a uniform luster. Walls, baseboards and other surfaces shall be
free of residue..
Telephones: Germicide all telephones.
D. Monthly:
In office areas, file rooms, libraries and conference rooms. Danlp wipe glass in interior office
doors, partitions and bookcases.
Interior Glass —leaning: See quality requirements outlined in room cleaning daily,
Section-2-.—
E. Quarterly
Strip and apply four coats of floor finish to all flooring.
Striping: All old finish or wax shall have been removed. There shall be no evidence of
gum, rust burns or scuff -marks.
Finishing: Walls, baseboards and other surfaces shall be free of finish residue and
marks from equipment. Floors shall be free of streaks, mop strand marks and skipped
areas. The finished area shall have a uniform luster.
-11-
San Francisco: 101 Utah Street Suite 120 Los Angeles: 14140 E. Alondra Blvd. Suite D New York: 73-16 Roosevelt Avenue it Floor
San Francisco, CA94103 Santa Fe Spprings, CA 90670 Jackson Heights, NY 1.1372
Tel. (415) 864-8077 Tel. (562) 926 0114 Tel. (718) 429-2286
Fax (415) 864-3461 Fax (562) 926-9044 Fax 1718) 429-2476
Pinnacie' care., inc,
The Professional Maintenance Company
F. Services to be Performed as Required to Maintain Quality Standards:
Wash, dan 1 p wipe, or provide plastic liners for wastebaskets to keep them in an
acceptable condition.
Cleaning Wastebaskets: Wastebaskets shall be free of dust, debris and residue. Plastic
liners shall not be torn, worn or contain residue.
Wipe down and treat surfaces of wood paneling.
Cleaning Wood Panelin Paneling shall be free of dirt, dust, steaks and spots.
3. MAIN ENTRANCES. MAIN LOBBIES AND MAIN CORRIDORS
A. Daily:
1) Sweep bare floors and vacuum carpeted floor areas. Clean and polish metal doorknobs,
push bars, kick plates, railings and other metal surfaces; clean and polish wood
handrails, doors and other wood surfaces; clean spots and marks off walls, dust all
surfaces within approximately 70 inches from the floor.
Thorough Sweepinjz: Floors shall be clean and free of trash and foreign matter. No dirt
shall be left in corners, under furniture or behind doors.
-- - Thorough Vacuuming*Carpets shall be clean and free from dust balls, dirt and other
debris; nap on carpets shall lie in one direction upon completion of the vacuuming task.
Metal Polishing: Metal surfaces shall be free of smears, stains and finger marks.
They shall be clean and bright and polished to a uniform luster.
Wood Polishing: Wood surfaces shall be clean and free of smudges and residue.
Spot Cleaning:Smudges, marks or spots shall have been removed without causing
unsightly discoloration.
Thorough Dusting_There shall be no dust streaks. Comers, crevices, moldings and
ledges shall be free of all dust. There shall be no oils, spots or smudges on dusted
surfaces caused by dusting tools.
Telephones: Germicide public telephone.
-12-
San Francisco; 101 Utah Street Suite 120 Los Angeles: 14140 E. Alondra Blvd. Suite D New York: 73-16 Roosevelt Avenue 3"' Floor
San Francisco, CA 94103 Santa Fe Spprrings, CA 90670 Jackson Heights, NY 11372
Tel. (415) 8644077 Tel. (562) 926-0114 Tel. (718) 429-2286
Fax (415) 864-3461 Fax (562) 926-9044 Fax (718) 429-2476
1In
Pinnac#6 Care, Inc.
The Professional Maintenance Company
2) Damp mop and spray buff all hard and resilient floors.
Damn Movuing and Spray Buffing: Floors shall be free of streaks, mop strands
marks and skipped areas. Walls, baseboards and other surfaces shall be free of
splashing and markings from the equipment. The finished area should have a uniform
luster.
3) Clean both sides of entrance door glass and glass
Surrounding entrance doors within reach.
Glass Cleaning: All glass shall be clean and free of dirt, grime, dust, streaks,
watennarks and spots and shall not be cloudy.
B. Monthly:
All grout lines shall be clean and free of stains and discoloration.
C. Oust terly-
1) Clean and polish all door thresholds.
Cleaning Thresholds:Thresholds shall be clean and free of oil, grease, dirt and grime.
Strip and apply four coats of floor finish to all hard and resilient floors.
Stripping: All old finish or wax shall have been removed. There shall be no evidence of
gum, rust, burns or scuff -marks. Water solutions shall not be used on wood flooring.
Note: Additional coats of finish may be required between this frequency in order to meet
the quality requirements identified in Main Entrances, daily Sec. 2.
Finishing: Walls, baseboards and other surfaces shall be free of finish residue and marks
from equipment. Floors shall be free of streaks, mop strand marks and They shall be clean
and bright and polished to a uniform luster.
Wood Polishing: Wood surfaces shall be clean and free of smudges and residue. Spot
Cleaning: Smudges, marks or spots shall have been removed without causing
unsightly discoloration.
-13-
San Francis : 101 Utah Street Suite 120
San Francisco, CA 94103
Tel. (415) 864-8077
Fax (415) 864-3461
Los Angeles: 14140 E. Akmdra Blvd. Suite D
Santa Fe Springs, CA 90670
Tel. (562) 926-0114
Fax (562) 926-9044
New York: 73-16 Roosevelt Avenue .3'" Floor
)ackson Heights, NY 11372
Tel. (718) 429-2286
Fax (718) 429-2476
1 z
Pinnacie Caae inc.Ar
• The Professional Maintenance Company
Thorough Dusting: There shall be no dust streaks. Comers, crevices, moldings and ledges
shall be free of all dust. There shall be no oils, spots or smudges on dusted surfaces caused
by dusting tools.
Telephones: Germicide public telephone.
2) Damp mop and spray buff all hard and resilient floors.
Damn Mopping and Spray Buffing: Floors shall be free of streaks, mop strands
marks and skipped areas. Walls, baseboards and other surfaces shall be free of splashing and
markings from the equipment. The finished area should have a uniform luster.
3) Clean both sides of entrance door glass and glass
Surrounding entrance doors within reach.
Glass Cleaning: All glass shall be clean and free of dirt, grime, dust, streaks, watermarks and
spots and shall not be cloudy.
B. Monthly:
All grout lines shall be clean and free of stains and discoloration.
C. Ouarterly:
1) Clean and polish all door thresholds.
Cleaning Thresholds: Thresholds shall be clean and free of oil, grease, dirt and grime.
Strip and apply four coats of floor finish .to all hard and resilient floors.
Stripping: All old finish or wax shall have been removed. There shall be no evidence of gum,
rust, burns or scuff -marks. Water solutions shall not be used on wood flooring.
Note: Additional coats of finish may be required between this frequency in order to meet the
quality requirements identified in Main Entrances, daily Sec. 2.
Finishing: Walls, baseboards and other surfaces shall be free of finish residue and marks from
equipment. Floors shall be free of streaks, mop strand marks and skipped areas. The finished
area shall have a uniform luster.
4. STAIRWAYS:
A. Three Times Weekly: (Mon -Wed -Fri)
-14-
San Francisco: tot Utah Street Suite 120 Los Angeles: 14140 E. Alondra Blvd. Suite D New York. 73-16 Roosevelt Avenue 31 Floor
San Francisco, CA 94103 Santa Fe Springs, GA 90670 Jackson Heights, NY 11:372
Tel. (415) 864-8077 Tel. (562) 926-0114 Tel. (718) 429-2286
Fax (415) 864-3461 Fax (562) 926-9044 Fax (718) 429-2476
Pinnae/e Care, Inc.
• The Professional Maintenance Company
Sweep or vacuum stair landings and steps, dust railings, ledges, grilles, fire
apparatus, and doors.
B. Montlly:
Sweeping or Vacuuming Stairways: Landings and treads shall be free of dirt, dust, and
other loose foreign matter.
Dusting: Railings, ledges, grilles, fire apparatus, and doors shall be dust free.
Wet mop or scrub steps, risers and landings; clean glass surfaces and polish bright
metal and woodwork. Spot clean walls to a height of approximately 70 inches.
Wet Mopping or Scrubbing_ Steps, risers and landings shall be clean and free of dirt,
water streaks, mop harks, string, gum, grease, tar, etc., and present an overall
appearance of cleanliness. All surfaces shall be dry and the corners clean.
Cleaning (Glass): Glass shall be clean and free of dirt, dust, streaks and spots.
Bright Metal Polishing: Bright metal surfaces shall have a polished and lustrous
appearance.
Wood Polishing: Surfaces shall be free of dirt, dust, streaks and spots.
Spot Cleaning_ Smudges, marks, or spots shall have been removed withoutcausing
unsightly discoloration.
5. R.M.I. LOADING AREAS: (Includes platforms and docks)
A Daily:
Sweep:
Sweeping: Loading areas, entrances, steps, porches and stairs shall be clean and free of trash,
debris and foreign matter. No dirt shall be left in corners, crevices or where sweeping were
picked up.
Mop:
Mopping_ Mop with a chemical cleaner, bringing all surfaces to a uniform luster.
Spot Cleaning — Loading areas:
Spot Cleaning: Spot clean all spots from cement floors by damp mopping or other means as
needed.
-15-
Sag Francisco: 101 Utah Street Suite 120 Los Angeles: 14140 E. Alondra Blvd. Suite D New York: 73-16 Roosevelt Avenue 3`d Floor
San Francisco, CA 941.3 Santa Fe Spprin+ig�s, CA 90670 Jackson Heights, NY 11'372
Tel. (415) 864-8077 Tel. (562) 926-0114 Tel. (718) 429-2286
Fax (41S) 864-3461 Fax (562) 926-9044 Fax (718) 429-2476
Pinnac/e Care. Inc.
The Professional Maintenance Company
Empty Waste Receptacles and Reinsert Trash Liners as needed.
B. Quarterly:
Wet mop or scrub:
Wet Mopping and Scrubbing Area shall be clean and free of dirt, string, gum,
grease, tar, oil spots, etc., and present an overall appearance of cleanliness. All surfaces shall be
dry and the corners clean.
Strip and reapply cement sealer to all cement flooring.
6. PASSENGER ELEVATORS:
A. Daily:
Clean all surfaces in the interior of the car, including floor track, and polish bright metal "
surfaces. Clean exterior surfaces of all doors and frames. Vacuum carpets, damp mop and
spray buff resilient floors.
Dustin (Interior Elevator Surfaces): All vertical and horizontal surfaces shall be clean and free
of dirt and dust.
Damu Wipin..Damp wipe interior and exterior elevator surfaces using a multipurpose
germicidal cleaner. All -surfaces shall be clean and iree-of finger marks and smudges. —
_Cleaning (Elevator floor track): Floor tracks shall be free and clean of dirt and grime including
miscellaneous debris.
Bright Metal Polishing: Bright metal surfaces shall have a polished and lustrous appearance.
Vacuuming: Elevator carpets shall be free of dustballs, dirt and other debris.
Damn Mopping and Spray Buffing: Floors shall be free of streaks, mop strand
marks and skipped areas. Walls, baseboards and other surfaces shall be free of splashings and
markings from the equipment. The finished area should have a uniform luster.
8. DRINKING FOUNTAINS
A. Daily:
Clean drinking fountains and replenish paper cups where dispensers are provided. Cleaning
Drinking Fountains: The porcelain or stainless steel surfaces shall be clean
and bright, and they shall be free of dust, spots, stains and streaks. Drinking fountains shall be
-16-
San Francisco: 101 Utah Street Suite 120 Los Angeles: 14140 E. Alondra Blvd. Suite U New York: 73-16 Roosevelt Avenue 3"' Floor
San Francisco, CA 94103 Santa Fe Spprrings, CA 90670 Jackson Heights, NY 11372
Tel. (415) 864-8077 Tel. (562) 926-0114 Tel. (718) 429-2286
fax (41 S) 864-3461 Fax (562) 926-9044 Fax (718) 419-2476
i
Pinnachp'* Care, inc,
The Professional Maintenance Company
kept free of trash, ink, coffee grounds etc.
Metal Polishinz Metal surfaces shall have a polished and lustrous appearance.
9. STORAGE SPACE
A. Monthly:
Sweep the full floor area:
ThorouLh Sweeping: Floors shall be clean and free of trash and foreign matter. No
dirt shall be left in comers, under furniture, or behind doors.
10. ENTRANCE AND ELEVATOR RUGS
A. Every Two Months:
Clean and shampoo entrance and elevator rugs as required to maintain quality
standards but not less: than six times, a year.
Shampooing (Entrance and Elevator Rugs). Rugs shall be clean and free of dirt, grime, stains,
and excessive buildup and crusted material. -
11. WINDOWS AND GLASS
A. Quarterly:
Wash both sides of all exterior -building windows, including spandrel glass, glass
over and in exterior and vestibule doors, and all plate glass around entrances,
lobbies and vestibules.
Window Washing: Washed glass shall be clean and free of dirt, grime, streaks and excessive
moisture and shall not be cloudy. Window sashes, sills, woodwork and other surroundings of
interior glass shall be wiped free of drippings and other watermarks.
12. MINI AND VERTICAL BLINDS
A. ANNUALLY:
1) Remove from the building premises all mini and vertical blinds and wash. Blinds
shall be returned and hung within 3 working days. Clean tapes and cords.
Washing: Both sides of blind slats shall be clean and free of dust and water.
2) Dust or vacuum all blinds at a 6 month interval from washing cycle.
-17-
San Franckm tot Utah Street Suite 120 Los Angeles: 14140 E. Alondra Blvd. Suite D New York: 73-16 Roosevelt Avenue I' Floor
San Francisco, CA 94103 Santa Fe Springs, CA 90670 Jackson Heights, NY 11372
Tel. 415) 864-8077 7c1. (562) 926-0114 Tel. (718) 429-2286
Fax (415) 864.3461 Fax (562) 926-9044 Fax (718) 429-2476
■ i
., Y.
4 Pinnaci6'&arerInce
The Professional Maintenance Company
Dusting: Both sides of blind slats shall be free of dust.
13. HIGH CLEANING
A. Monthly:
Clean surfaces and objects in the building approximately 70 inches or more from the
floor. This includes but is not limited to the wall and ceiling areas, ventilating and air
conditioning outlets, transoms, clocks, ceiling moldings, tops of partitions, overhead pipes,
wall fans, pictures, plaques, wall or ceiling diffusers, file cases, bookcases, lockers, etc.
Damp wipe and dry high surfaces such as transoms, clock glass, picture frames and glass,
smudged areas surrounding air grilles, diffusers, etc. Drapes shall be vacuumed in place.
High Cleaning: Surfaces shall be clean and free of dust. Where glass is present,
both sides shall be clean and free of streaks.
14. MISCELLANEOUS REQUIREMENTS
1) Lights shall be used only in areas where and at the time when work is actually being
performed.
2) Mechanical equipment controls for heating, ventilation, and air-conditioning
- - --systems will not be ad ust
�- j ed:by-the workers. ----
3) Water faucets or valves shall be turned off after the required usage has been accomplished.
4) Windows shall be closed and lights and fans turned off when not in use.
5) Organize and train employees to participate in building fire and civil defense drills.
6) Report fires, hazardous conditions, and items in need of repair to the contracting
officer's representative.
15. SPECIAL JOBS/REQUIREMENTS
Due to other than normal conditions, (types of occupancy, traffic flow, materials of
construction, priority areas, unusual design features, etc.) the following requirements are
designated as special jobs and become a part of this contract.
Modular and/or Systems Furniture and Upholstered Furniture
-18-
San Francisco: 101 Utah Street Suite 120
San Francisco, CA 94103
Ted. (415) 864-8077
Fax (415) 864-3461
Los Angeles: 14140 E. Alondra Blvd. Suite U
Santa Fe ings, CA 90670
Tel. (562) 26-0114
Fax (562) 926-9044
New York: 73-16 Roosevelt Avenue I' Floor
Jackson He' hts, NY 11312
Tel. (718) 4T9-2286
Fax (718) 429-2476
..
dw
P inhacie care, inc.
The Professional Maintenance Company
A. Monthly:
Thoroughly vacuum to remove embedded dirt and dust.
Thorough Vacuuming: All modular systems and upholstered furniture shall be vacuumed
completely to remove all dirt and dust.
Spot Cleaning: Check and spot clean all modular desks and upholstered furniture with
approved cleaner. All spot cleaning shall be done according to manufacture
recommendations.
16. CARPET SHAMPOOING REQUIREMENTS
A. Weekly:
During the week, check and spot clean, corridors, lobbies, individual areas, conference
rooms, and all other carpeted areas on the floors as needed. Spot clean as per manufacture
recommendation.
B. Bi-Annually:
All Carpeted areas in the City Hall, Power Plant offices and RMI building will be
shampooed following the manufacturers recommended procedures.
-.. C-WMet-SDoing: All carpets shall be clean, free of spots, spillages -and
removable stains. There shall be no evidence of fuzzing caused by harsh rubbing or
brushing.
Note: Furnishings moved during the carpet shampoo program will be replaced in their
original position.
17. PHYSICAL FITNESS CENTER
A. Daily'
1) Empty wastebaskets, and remove trash to designated disposal area. Clean washbasins and
mirrors, as necessary. Replenish toilet supplies and provide paper towels for all dispensers
provided. Wash cans for collection of food remnants, inside and out and/or provide plastic
liners as deemed necessary by the Building Maintenance Foreman. Clean appliances with
appropriate cleansers.
Solid Trash Collection: All solid wastes generated at the site shall be collected and
removed to the dumpster.
_19_
San Francisco: lilt Utah Street Suite 120 Los Angeles: 14140 E. Alondra Blvd. Suite D New York: 73-1 b Roosevelt Avenue 31d Floor
San Francisco, CA 94103 Santa Fe Spprings, CA 90670 Jackson Heights, NY 11372
Tel. (415) 864-8077 Tel. (562) 92b-0114 Tel. (718) 429-2286
Fax (415) 864-3461 Fax (562) 926-9044 Fax (718) 429-2476
4 APInnacle'Care, inc,
The Professional Maintenance Company
Clean Appliances Surface areas of appliances will be cleaned with appropriate
cleansers. Surface areas will be grease and dirt free. Appliances will shine, no smears
or streaks will be on surfaces.
Porcelain or Stainless Steel Cleanin • Washbasins shall be clean and bright, no dust, spots,
stains, green mold, rust, or encrustation and excess moisture.
Damn Wining (Mirrors Mirrors shall be clean and free of dirt, dust, streaks and spots.
2) Office Furniture: Doorknobs, hardware, etc. shall be cleaned with appropriate cleaner -
disinfectant. All wall and door surfaces will be cleaned daily to insure dirt of any kind is
removed.
Wall Cleaning: Complete and total wall and door cleaning is required on a daily basis to -
include baseboards. No smudges, grease, dirt, dust, etc. are to be accumulated on the walls
surfaces. Only high quality cleaners will be used to accomplish this task.
3) Clean horizontal surfaces including tables, counters, and desk tops. Clean vertical surfaces
of cabinets.
Dusting: All surfaces shall be free of dust. Furniture surfaces will be dusted (see note), to
insure a dust free environment.
4) Vacuum carpet
Vacuuming: Carpet and comers shall be clean and free of dustballs, dirt and other debris;
nap on carpet shall lie in one direction upon completion of the vacuuming task.
C. Weekly:
Thoroughly dust vertical surfaces of furniture, knee wells, chair -rungs, table legs,
etc.
Thorough Dustin• All surfaces shall be free of dirt and dust.
D. Ouarterly:
High cleaning of surfaces and objects approximately 70 inches or more from the
floor. This includes wall and ceiling areas, ventilating and air-conditioning outlets,
transcoms, clocks, ceiling molding, tops of partitions, wall fans, pictures, plaques,
all furniture and window sills. Damp wipe and dry high surfaces.
High Cleaning: Surfaces shall be clean and free of dust, dirt and smudges, etc.
-20-
San Francisco: lot Utah street Suite 12o Los Angeles: 14140 E. Alondra Blvd. Suite D New York: 73-16 Roosevelt Avenue 3`" Floor
San Francisco, CA 94103 Santa Fe Sppringgs, CA 90670 Jackson Heights, NY 11372
Tel. (415) 864-8077 Tcl. (562) 926-0114 Tel. (718) 429-2286
Fax (415) 864-3461 Fax (562) 926-9044 Fax (718) 429-2476
nn t Cbre
_ ,�i ate , Inc.
The Professional Maintenance Company
18. GENERAL REQUIREMENTS:
The following is anticipated:
1) The selected janitorial Service Company will bring to our immediate attention all
observed/needed maintenance/cleaning, which may be beyond the scope of the
contract.
2) City staff will not have to tell the service company when to perform as needed
maintenance/cleaning, the Service Company will anticipate the need and if within the
scope of the contract, will perform the needed services. A schedule for monthly and
yearly cleaning activities will be provided for the City.
3) The Service Company shall provide a call out list with telephone numbers regularly
updated, to handle emergency or unusual janitorial services.
4) The Service Company shall provide a list of all -employees and their supervisors, who
may work upon these premises.
5) A periodic meeting to review service performance will be conducted. Attendees shall
include, the contract administrator, a representative of the Service Company at least
one work area manager who is a resident of the affected spaces.
6) The following products will be supplied by the City of Vernon for janitorial use and
-- dispensing urinal tabs, paper towels, IQllet-paper, seat covers, liquid hand -soap, trash
bags and sanitary napkins. All other products required to perform the janitorial service
as outlined shall be supplied by the contractor.
7)- Sign in Reairement:
A log sheet shall be provided for each facility. All employees assigned by the
Contractor to work in each facility shall sign in at the beginning of the work shift
and upon leaving that facility.
S) Supervision and Ins ecp tion:
It is mandatory that the Contractor have a night-time supervisor on duty 7 days a week
and that a pager is issued to him, and the pager number must be given to the Building
Maintenance Foreman or his designate at the start of the contract.
9) Securing of Buildings:
During and after janitorial services are performed, the contractor's employees shall
enter and leave through only specified locations. Contractor's -personnel shall check to
be sure all doors and windows are closed and locked, so that the area is left in a secure
condition against entry.
San Francisco: 101 Utah Street Suite 120
San Francisco, CA 94103
Tel. (415) 864-8077
Fax (415) 864-3461
-21-
Los Angeles: 14140 E. Alondra Blvd. Suite U
Santa Fe Spprings, CA 90670
Tel. (562) 926-0114
Fax (562) 926-9044
New York: 73-16 Roosevelt Avenue 3' Floor
Jackson Heights, NY 11.372
Tel. (718) 429-2286
Fax (718) 429-2476
k�s
lll®
_ ,binnacle. care, Inc.
The Professional Maintenance Company
10)
11)
11)
Uniforms:
The Contractor shall provide appropriate work uniforms for all personnel. Uniforms
shall be worry at all times while performing work in City facilities. Uniforms shall be
Blue "Jumpsuits". The name of the company and the words "Janitorial Service" in large
White letters must appear on the back of jumpsuit. Each employee shall have a picture
identification name tag with company name pinned on front of uniform at all times.
General Work Provisions:
1) The contractor shall not work or perform any operation during regular business
hours unless instructed by management.
2) The contractor shall be required to assign a designated English-speaking foreman as
project manager.
3) Contractor shall provide an annual cleaning schedule outlining specific cleaning
tasks to be performed.
4) Maintenance crews shall not use any office equipment i.e., phones, fax machines,
copiers etc.
Reasonable Time Frames are defined as follows:
1) Emergency service notification must be:responded to within two hours.
2) Areas impacted and affected by health and safety issues shall be immediately; be
barricaded to inform the public and City personnel of potential dangers in that area.
3) All other issues will receive written notification ("Punch List") giving two (2)
working days for completion. If the deficiency is not corrected within the required two-
day period, any item that has not been corrected may be completed by the City or by
other contractual services and actual costs will be charged to the Contractor without
further notification.
General Conditions:
l) All damages that, in the City's opinion, are due to the Contractor's operation,
shall be repaired at the contractor's expense.
2) The Contractor agrees to perform all work in a manner as to meet all acceptable
standards for safe practices during maintenance operations.
3) It shall be the Contractor's responsibility to inspect and identify any practices and
San FrWiscoe 101 Utah Street Suite 120
San. Francisco, CA 94103
Tel. (415) 864-8077
Fax (415) 864-3461
-22-
Los Angeles: 14140 E. Alondra Blvd. Suite U
Santa Fe Springs, CA 90070
Tel. (562) 926-0114
Fax (562) 926-9044
New York: 73-16 Roosevelt Avenue 3" Floor
Jackson Heights, NY 11372
Tel. (718) 429-2286
Fax (718) 429-2476
Pinnacie care, Inc.
The Professional Maintenance Company
conditions that render ally portion of the maintained areas unsafe.
4) If any person employed by the Contractor, or any subcontractor, shall fail or
refuse to carry out the directions of City management, or in the opinion of
management, is incompetent, disorderly, or uses threatening or abusive
language to any person on the work site, shall be discharged from the project
immediately.
4) The Contractor warrants that in the performance of this Agreement, it shall comply
with all Federal, State and local laws and ordinances.
The work hours for each area shall be as follows:
1) 2nd and 3rd Floors: Monday through Thursday 1730 -0400 hours.
2) 1 st and Basement Floors and RMI Building: Monday through Friday
1730 -0400 hours.
3) RMI Loading Dock area: Monday through Friday 0830 -1130 hours.
FLOORING SURFACE AREA
City Hall Basement:
Carpet:
1,000 sq/ft.
Ceramic Tile:
350 sq/ft.
Vinyl Tile:
3,600 sq/ft.
Concrete:
300 sq/ft.
City Hall First Floor:
Carpet:
5,500 sq/ft.
Ceramic Tile:
2,100 sq/ft
Vinyl Tile:
1,600 sq/ft.
Rubber Tile:
300 sq/ft.
Concrete:
300 sq/ft.
-23-
San Ffmcisoo: 101 tAah Street Suite 120
San.Francisco, CA 94103
Tel. (415) 864-8077
Fax (415) 864-3461
Los Angeles: 14140 E. Alondra Blvd. Suite U
Santa Fe Springs, CA 90670
Tel. (562) 926-0114
Fax (562) 926-9044
New York: 73-16 Roosevelt Avenue 31 Floor
Jackson Heights, NY 11372
Tel. (718) 429-2286
Fax (718) 429-2476
l Apinnacie care., iliac.
The Professional Maintenance Company
City Hall Second Floor:
Carpet: 17,200 sq/ft
Ceramic Tile: 8,000sq/ft.
Vinyl Tile: 1,800 sq/ft.
z
f
Rubber Tile: 300 sq/ft.
Concrete: 300 sq/ft.
City Hall Third Floor:
Carpet:
6,000 sq/ft.
Ceramic Tile:
450 sq/ft.
Vinyl Tile:
2,300 sq/ft.
Rubber Tile:
300 sq/ft.
Concrete:
200 sq/ft.
R.M.I. Buildin2:
Carpet:
1,600 sq/ft.
Ceramic Tile:
125 sq/ft.
Vinyl Tile:
2,380 sq/ft.
Light and Power:
Carpet:
600 sq/ft.
Ceramic Tile:
140 sq/ft.
Vinyl Tile:
3,400 sq/ft.
Concrete:
450 sq/ft.
-24-
San Francisco; 101 Utah Street Sidle 120
San Francisco, CA 94103
Tel. (415) 864-8077
Fax (415) 864,3461
to$ Angeles: 14140 E. Alondra Blvd. Suite D
Santa Fe 5prin s, CA 90670
Tel. (562) 926 114
fax (562) 926-9044
New York: 73-16 Roosevelt Avenue 3' Floor
lackson Heights, NY 11372
Tel. (718) 429-2286
Fax (718) 429-2476
i a - r P nacie -Care, Inc.
The Professional MaintenanceCompany
PROPOSED BIDDING SCHEDULE
CITY OF VERNON
CITY HALL AND RELATED FACILITIES
FACILITY
AREA IN SQUARE FEET
MONTHLY COST
City Hall Basement
5,250
$ 420.69
City Hall First Floor
9,800
$ 563.50
City Hall Second Floor
27,600
$ 1,700.16
City Hall Third Floor
9,250
$ 531.87
R.M.I. Building
4,105
$ 315.28
Light and Power
4,590
$ 407.88
TOTAL COST PER,
MONTH
$ 3,939.38
Submitted by: _�
Address: 14140 _: tswo * D -Om Fc Sp/WVE s C4 17000
Signature: " ltf
Note: All bids must be received in a sealed envelope and returned to the City of
Vernon Department of Community Services no later than 2:00 p.m. August 23,
2002
Submitted by:
Address:
Signature:
Sae Francisco: 101 Utah Street Suite 120
San frarticisco, CA 94103
Tel. (415) 864-8077
Fax (415) 864-3461
Los Angeles: 14140 E. Alondra Blvd. Suite D
Santa Fe Springs, CA 90670
Tel. (562) It rings,
Fax (562) 926-9044
New York: 73-16 Roosevelt Avenue 3' Floor
Jackson Heights, NY 11372
Tel. (718) 429-2286
Fax (718) 429-2476
I ` �
Pinnac!6 • care,
arc.
The Professional Maintenance Company
SUPPLY -PRICE LISTING
Item Price
Toilet Tissue
# 132 James River Toilet Tissue, 96rolls/cs, 2 ply 45.00
# 027 Toilet Tissue, 48 rolls/, 2 ply 46.00
# 1660 James River Jumbo Roll Tissue, 6rolls/cs, 2,000'/roll, 2 ply 45.00
# 1620 James River Jr. Jumbo Roll Tissue, 12roils/cs, 1,000'/roll, 2 ply 42.00
Fold Towels
# 389 James River Multi -Fold Paper Towels, 4,000sheets/cs 26.00
# 786 James River Single -Fold Paper Towels, 4,008sheets/cs 31.00
# 241 James River C-Fold Paper Towels, 2,400sheets/cs 32.00
Roll Towels
# 0800 James River Roll Towels, 6rolis/cs, 800'/roll
# 0962 James River Roll Towels, 12roils/cs, 600'/roll
# 951 James River Kitchen Towel Roll Towel, 30rolls/cs
Toilet Seat Covers
# 046 James R e i'oilet Seat Cover, 5,000sheets/cs
Trash Liners
# 26 Trash Liners,
24x24,
500/cs
# 27 Trash Liners,
24x32,
500/cs
# 28 Trash Liners,
30x37,
500/cs, 8 micron
# 29 Trash Liners,
30x39,
brown, 250/cs
# 30 Trash Liners,
40x48,
brown, 250/cs
Miscellaneous Restroom Supplies
Urinal Block, 12blocks/cs
Urinal Deodorant Screen Cake, 12 cakes/box
Urinal Wail Block
Stay Free; 250 maxi pad/cs
Tampax, 500/cs
-26-
31.00
59.00
35.00
45.00
15.50
18.75
22.25
28.00
32.00
8.00
19.00
1.25
42.00
65.00
San Francisco: 101 Utah street Suite 120
San Francisco: CA 94103
Tel. (415) 8648077
Fax (415) 864.3461
Los Angeles: 14140 E. Alondra Blvd. Suite U
Santa Fe Spprings, CA 90670
Tel. (562) 926-0114
Fax (562) 926-9044
New York: 73-16 Roosevelt Avenue 3"floor
Jackson Heights, NY 11 372
Tel. (718)'429-2286
Fax (718) 429-2476
Pynnacle'Care,
Inc.
` The Professional Maintenance Company
Item
—Price
Liquid Soap
# 110 Liquid Pink Soap, one gallon
8.50
# 115 Liquid Soft Lotion White Soap, one gallon
12.00
# 117 Carex Lotion Soap, 10/cs
39.00
# Sani Fresh Lotion Soap. 12/cs
49.00
- # Borax Powder Soap, 5lbs x 10/cs
32.00
This is only a preliminary listing of our most requested brands. This does not limit, nor completely display
'our entire, vast inventory. Please direct any inquires to (562)926-0114.
All prices may be subject to change without notice.
Sae FranclKos 101 Utah Street Suite 120
San Francisco, CA 94103
Tel. (415) 864-8077
fax (415) 864-3461
- -27-
Los Angeles: 14140 E. Alondra Blvd. Suite U
Santa Fe Springs, CA 90670
Tel. (562) 926-0114
Fax (562) 926-9044
New York: 73-16 Roosevelt Avenue 3'" Floor
lack -on Heights, NY 11`372
Tel. (718) 429-2286
Fax (718) 429-2476
Pinnacleinc.
The Professional Maintenance Company
REFERENCES
BARNES & NOBLE BOOKSTORES
East Coast: 120 Stores
West Coast: 98 Stores
2 Mott Street
Suite 406-407
New York, NY 10013
CONTACT: Ms. Anita tee
(877) 668-6168
JADE PRODUCTS COMPANY
(A division of MAYTAG)
7355 E. Slauson Ave.
Commerce, CA 90040 — -----
CONTACT: Mr. Bob Elliot
(323) 728-5700
WEST COVINA OFFICE BUILDING
2934 East Garvey Ave.
West Covina, CA 91791
CONTACT: Ms. Virginia Phillips, Property Manager
(626) 966-3655
Sae FrandsMo: 1(11 utah Street Suite 120
San Francisco, CA 94103
Tel. (41 S) MA-8077
Fax (415) 864-3461
-28-
Los Angeles: 14140 E. Alondra Blvd. Suite D New York: 73-16 Roosevelt Avenue 31 Floor
Santa Fe Spprings, CA 90670 Jackson Heights, NY 11372
TeL (562) 926 0,14 Tel, (718) 429-2286
Fax (562) 926-9044 Fax (718) 429-2476
: PinnaCle'Care, Inc.
` The Professional Maintenance Company
TEMCOR
24724 S. Wililnington Ave.
Carson, CA. 90745
CONTACT: Ms, Terry Dion
(310) 549-4311
UNITED AIR SPECIALISTS
23762 :Foley
Hay Ward, CA 94545
CONTACT: Dion Magno
(800)600-9911
ECLIPTEK CORPORATION
3545 Cadillac Ave.
Costa Mesa, CA 92626
CONTACT: Mr. Mike Howlett
(714) 433-1200 ext. 239
-29-
Sae Ffancism- 101 Utah Street Suite 120 Los Angeles 14140 E. Alondra Blvd. Suite U New York: 73-16 Roosevelt Avenue 3' Floor
San Francisco, CA 94103 Santa Fe Spprrings, CA 90676 Jackson Heiglus, NY 11372'
Tel. (415) Sfi4-8077 Tel. (562) 926-0114 Tel. (718) 429-2286
fax (415) 864-3461 Fax (562) 926-9044 Fax (718) 429-2476
August 31, 2000
To Whom It May Concern
Please allow me to take this opportunity to introduce an excellent facilities maintenance
operation, Pinnacle Care, Inc., I have known and used their service for many years. They
have demonstrated on numerous occasions; integrity, dependabiility, and a -professional
attitude to thoroughness.
As with any organization, the company is only as good as it's people, Pinnacle's.people
are their strength, from the person who works on the floor cleaning, to the supervisors, to
the quality control inspectors, and to everyone's within the organization.
Pinnacle's professionalism; operational excellence; and willingness -to serve their --
custom , establishes them as the world --class leader, that others can and will T�
"benchmark" against.
If you have any question please feel free to contact meat Jade Products Company, a div
of Maytag, my office phone is 323-803-0034 or on my cell.phone 323-646-9324.
Sincerely,
ll,
ob Elliott, RSSP
Facilities Administrator
f.
ECLIPTEW
September 10, 2001
Pinnacle Care, INC.
10140 E. Alondra, Suite D
Santa Fe Springs, CA 90670
Dear Mr. Mike Ju,
I wanted to say thank you for the wonderful service you and your team provide Ecliptek
Corporation. Ecliptek Corporation has been partners in business with Pinnacle Care for a little
over a year and is impressed with the level of service and support. Ecliptek truly appreciates the
"extra!' services that Pinnacle Care provides. There are numerous occasions where I have called
you or a member of your team out that day to help with an emergency.
The daily service Pinnacle Care has provided has been outstanding as well. What is most
impressive is that if there are any problems it is sure to be fixed the following. night. The prices
on supplies seem to be very fair, and I know I have the best price for daily cleaning.
In conclusion, thank you very much for the incredible job you and your team are doing for
Ecliptek. You are more than welcome to use Ecliptek Corporation as a reference for future
quotes. I would be please to speak to possible Pinnacle Care customers and let them know the
level of service Pinnacle Care provide.
Thank you.
Sincerely,
Mike Howlett
Product/MRO Buyer
3545-8 CADILLAC AVENUE • COSTA MESA, CA 92626-1401 • (714) 433-1200 • Fax (714) 433-1234
e r yy
_ NfiED _
• 23762 Fo ySbwt 010) zss-i73 4:=
October 10, 2001
Pinnacle Care, Inc.
10140 E. Alondra, Suite D
Santa Fe Springs, CA 90670
(800) 60 9911 • Fax (610) 25 0372
To whom it may concern:
I would like to take this opportunity to commend Pinnacle Care,lnc. for
the excellent service they are providing. The quality of work is outstanding. Their
concern for the customer is second to none.
We have found their knowledge and expertise concerning the needs we
had, to be.of utmost honesty and integrity. It is so refreshing in this day and. age
to find a company willing to do a good job and take pride in their work..
If you need high quality, great value and peace of mind, we recommend
Pinnacle Care, Inc. to do it. We know you will feel as we do- great!
Sincerely, - -
Dion Magno
General Manager
United Air Specialists of No ffierh California
INDOOR AIR POLLIMoN CONTROL EQUIPMENT
f
AMERICAN CONTRACTORS INDEMNITY COMPANY
Continuation Certificate
Bond Number Bond Description Effective Date Expiration Date
9022531 JANITORIAL SERVICE 10/15/01 10/15/02
Principal:
PINNACLE CARE, INC.
14140 E. ALONDRA BLVD., SUITE D
SANTA FE SPRINGS, CA 90670
Obligee:
VARIOUS
THIS BOND CONTINUES IN FORCE TO THE ABOVE EXPIRATION DATE CONDITIONED
AND PROVIDED THAT THE LOSSES OR RECOVERIES ON IT AND ALL ENDORSEMENTS
SHALL NEVER EXCEED THE PENALTY SET FORTH IN THE BOND AND WHETHER THE
-----LOSSES OR RECOMU SARE WITHIN THE FIRST-ANDJOR SUBSEQUENT OR WIVVIN---
ANY EXTENSION OR RENEWAL PERIOD, PRESENT, PASTOR FUTURE. ALL OTHER
TERMS AND CONDITIONS REMAIN UNCHANGED.
SIGNED AND DATED THIS 15 DAY OF OCTOBER 2001 "
FA UT t a T:I
SANDRA JAMEt
COMPANY
Agent:
SKC INSURANCE SERVICES
1543 W. OLYMPIC BLVD., #312
LOS ANGELES, CA 90015
20720 VENTURA BLVD.. SUrrE 100 • WOODLAND HILLS, CA 91364 " 818-316-0842 •818-316-1381 (FAX)
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NOT=TO THE CERTtFlC;M HOLDER 10l W THE LEFT. WT FAILURETO DO tia P PALL
W09E NO ODUOATION OR UASIUYY OF ANY IONO UPON THE NIEUREN. ITS AGENTS OR
REPRESENf�TIVEL
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EXHIBIT 8
t'.
1.
2
3
4
5
6
7
8
9
10
11
12
13
14
15
lb
17
18
19
20
21
22
23
24
25
26
27
m
y R
EXHIBIT B
INSURANCE SCHEDULE
Pinnacle shall provide proof of insurance, including a standard certificate of insurance, in at least the
following amounts and coverage (combined single limit permitted):
I Coverage and Limits
Bodily Injury Property Damage
Hazards Each Person. Each Accident Each Accident
Automobile Liability
Owned Automobiles $ 500,000 $1,000,000 $ 500,000
Hired Automobiles $ 500,000 $1,000,000 $ 500,000
Non -Owned Automobiles $ 500,000 $1,000,000 $ 500,000
Workers' Compensation $ Statutory
Emplovers' Liability $1 000,000 per. employer
II. General Liability
General Liability
$1,000,000
$2,000,000
$1,000,000
Premises Operations
$1,000,000
$2,000,000
$1,000,000
Elevators (if applicable)
$1,000,000
$2,000,000
$1,000,000
Independent Contractors
$1,000,000
$2,000,000 .
$1,000,000
Products - Completed Operations
$1,000,000
$2,000,000
$1,000,000
Contract Liability
$1,000,000
$2,000,000
$1,000,000
Umbrella Liability . -- -_
$2.000.000
$2.000.000
$2.000.000
a. The general liability policy shall contain the following special endorsements which shall be noted on or
attached to the standard certificate of insurance:
1. An endorsement naming the City of Vernon, its officers, and employees as additional insureds u
the policy.
2. An endorsement providing the City of Vernon thirty (30) days notice of cancellation or material
reduction of coverage.
3. An endorsement providing coverage for all operations under this Agreement.
4. Such other endorsement as may be required by addendum hereto.
b. In addition to the standard certificate of insurance, proof of general and professional liability coverage
shall be furnished in the form checked below. Only certification of the following proofs will be
acc d:
X For each policy, a notarized letter from the underwriter or carrier certifying that the coverage and
statements in the standard certificate of insurance (attached thereto) are true and correct and that
the signator is an officer authorized to so certify.
A copy of each policy certified by an officer of the underwriter or carrier and notarized.
EXHIBIT "B
SUPPORTING
DOCUMENTS
CITY COUNCIL
LEONIS C. MALBURG
Mayor
THOMAS A. YBARRA
Mayor Pro —Tern
WM. 'BILL" DAVIS
Councilman
H. "LARRY" GONZALES
Councilman
W. MICHAEL MCCORMICK
Councilman
BRUCE V. MALKENHORST
City Administrator/City Clerk
FAX (323) 826-1438
City Council
City of Vernon
Honorable Members:
j
KEVIN WILSON
Director of Community Services & Water
FAX: (323) 826-1435
CITY HALL
4305 SANTA FE AVENUE, VERNON, CALIFORNIA 90058
TELEPHONE (323) 583-8811
November 13, 2002
EDUARDO OL1VO
City Attorney
FAX: (562) 869-1883
KENNETH J. DeDARIO
Director of Utilities
FAX: (323) 826-1425
STEVEN E. PARKER
Fire Chief
FAX: (323) 826-1407
BRUCE W. OLSON
Police Chief
FAX: (323) 826-1481
On June 19, 2002, this legislative body approved Resolution No. 7992,
authorizing the Issuance of a Request for Proposal for Janitorial
Services for the City Hall and its related facilities. On August 26,
2002, the Community Services and Water Department received the below
listed bid results:
Pinnacle Care
Grace Building Maintenance
Bell Building Maintenance Co.
Clean Environmental Janitorial
Service
Korean Maintenance
$3,939.38 per month
$4,600.00 per month
$6,137.50 per month
$8,037.55 per month
$9,284.03 per month
Pinnacle Care (Pinnacle) provided the lowest bid; their overall bid is
exceptionally comprehensive. In terms of references, Pinnacle
received excellent referrals from current and past customers. This
has been reviewed by the Director of Community Services and the City
Attorney and it is hereby recommended that the bid be granted to
Pinnacle Care, a purchase order be issued, and a Service Agreement
approved and executed for janitorial services at an approximate cost
of $3,939.38 per month.
Very truly yours,
Bruce V. Malkenhorst
City Administrator/City Clerk
BVM/gm
CITY COUNCIL
LEONIS C. MALBURG
Mayor
THOMAS A. YBARRA
Mayor Pro -Tern
WM. 'BILL" DAVIS
Councilman
H. "LARRY" GONZALES
Councilman
W. MICHAEL MCCORMICK
Councilman
BRUCE V. MALKENHORST
City Administrator/City Clerk
FAX (323) 826-1438
City Council
City of Vernon
Honorable Members:
EDUARDO OLIVO
City Attorney
FAX: (562) 869-1883
KEVIN WILSON
Director of Community Services & Water
FAX: (323) 826-1435
CITY HALL
4305 SANTA FE AVENUE, VERNON, CALIFORNIA 90058
TELEPHONE (323) 583-8811
September 24, 2002
KENNETH J. DeDARIO
Director of Utilities
FAX: (323) 826-1425
STEVEN E. PARKER
Fire Chief
FAX: (323) 826-1407
BRUCE W. OLSON
Police Chief
FAX: (323) 826-1481
On June 19, 2002, this legislative body approved Resolution No. 7992,
authorizing the Issuance of a Request for Proposal for Janitorial
Services for the City Hall and its related facilities. On August 26,
2002, the Community Services and Water Department received the below
listed bid results:
Pinnacle Care
Grace Building Maintenance
Bell Building Maintenance Co.
Clean Environmental Janitorial
Service
Korean Maintenance
$3,939.38 per month
$4,600.00 per month
$6,137.50 per month
$8,037.55 per month
$9,284.03 per month
Pinnacle Care (Pinnacle) provided the lowest bid; their overall bid is
exceptionally comprehensive. In terms of references, Pinnacle
received excellent referrals from current and past customers. This
has been reviewed by the Director of Community Services and the City
Attorney and it is hereby recommended that the bid be granted to
Pinnacle Care, a purchase order be issued, and a Service Agreement
approved and executed for janitorial services at an approximate cost
of $3,939.38 per month.
Very truly yours,
x
Bruce V. Malkenhorst
City Administrator/City Clerk
BVM/gm
CITY COUNCIL
LEONIS C. MALBURG
Mayor
THOMAS A. YBARRA
Mayor Pro-Tem
WM. 'BILL" DAVIS
Councilman
H. "LARRY" GONZALES
Councilman
W. MICHAEL MCCORMICK
Councilman
BRUCE V. MALKENHORST
City Administrator/City Clerk
FAX (323) 826-1438
CITY HALL
4305 SANTA FE AVENUE, VERNON, CALIFORNIA 90058
TELEPHONE (323) 583-8811
December 16, 2002
Pinnacle Care, Inc.
Attn: Keith Kwang, Project Manager
14140 E. Alondra Blvd., Suite D
Santa Fe Springs, CA 90670
EDUARDO OLIVO
City Attorney - --
FAX: (562) 869-1883
KEVIN WILSON
Director of Communitv Services & Water
FAX: (323) 826-1435
KENNETH J. DeDARIO
Director of Utilities
FAX: (323) 826-1425
STEVEN E. PARKER
Fire Chief
FAX: (323) 826-1407
BRUCE W. OLSON
Police Chief
FAX: (323) 826-1481
Re: Agreement for Janitorial Services for City Hall and Related
Facilities
Dear Mr. Kwang:
The insurance requirement has been met. Transmitted herewith is a
duplicate original copy of the above referenced agreement approved by
the Vernon City Council on December 4, 2002.
If you have any questions regarding this matter, please call Mr.
Samuel Kevin Wilson at (323) 583-8811 ext. 245.
Very truly yours,
Nel G o
/dt�
Assistant to the
Chief Deputy City Clerk
NG/gm
CC: Samuel Kevin Wilson
Dolores Fonseca
Agreement No. 02-092
(,(? I t vel- - 0 �
COMMUNITY SERVICES & WATER DEPARTMENT
OFFICE MEMORANDUM
TO: Bruce V. Malkenhorst,, Wirector
City Administrator
FROM: Samuel Kevin Wilson",of Community Services & WateaV—A-
DATE: September 11, 2002
SUBJECT: Janitorial Bid Recommendation
On August 26, 2002, the Department of Community Services & Water received bid proposals
from Pinnacle Care, Inc., Grace Building Maintenance, Bell Building Maintenance, Clean
Environmental Janitorial Service and Korean Maintenance Company relating to the Request for
Proposals for Janitorial Services. The bid results are as follows:
+ Pinnacle Care: $3,939.38 per -month
• Grace Building Maintenance: $4,600.00 per -month
• Bell Building Maintenance Company: $6,137.50 per -month
• Clean Environmental Janitorial Service: $8,037.55 per -month
• Korean Maintenance Company. $9,284.03 per -month
Pinnacle Care's bid of $3,939.38 was the lowest of the five bidders. In addition, Pinnacle's
overall bid package is exceptionally comprehensive in terns of its construction and presentation. In it,
Pinnacle provides an overview of its quality control plan, supervision procedures, inspection process,
environmental program, supplies and equipment, supply pricing, references and letters of
recommendation. Furthermore, the other four bidders supplied much of the same information as did
Pinnacle; however, their overall costs were significantly higher. In terms of references, Pinnacle
received high praise from its current and past clients.
v
In conclusion, Pinnacle's bid is significant lower than that of the other four bidders. In
addition, their proposal is more detailed oriented in scope of work to be performed and company
qualifications. It is therefore my recommendation that the City contract its Janitorial Services to
Pinnacle Care, Inc. at a cost of $3,939.38 per -month.
Please advise when time permits.
SKWlsr
Attwbmern
2
4 uF V&R.►.
4� G�
s
Ga,VELY INOv
COMMUNITY SERVICES & WATER DEPARTMENT
OFFICE MEMORANDUM
TO: Bruce V. Malkenhorst, City Administrator
FROM: Samuel Kevin Wilson, Director of Community Services & Water
DATE: November 13, 2002
SUBJECT: AGREEMENT FOR JANITORIAL SERVICES FOR CITY HALL AND
RELATED FACILITIES
On August 26, 2002, the Department of Community Services & Water received bid proposals
from Pinnacle Care, Inc., Grace Building Maintenance, Bell Building Maintenance, Clean
Environmental Janitorial Service and Korean Maintenance Company relating to the Request for
Proposals for Janitorial Services. The bid results are as follows:
• Pinnacle Care $3,939.38 per -month
• Grace Building Maintenance $4,600.00 per -month
• Bell Building Maintenance Company $6,137.50 per -month
• Clean Environmental Janitorial Service $8,037.55 per -month
• Korean Maintenance Company $9,284.03 per -month
Pinnacle Care's bid of $3,939.38 was the lowest of the five bidders. In addition, Pinnacle's
overall bid package is exceptionally comprehensive in terms of its construction and presentation. In it,
Pinnacle provides an overview of its quality control plan, supervision procedures, inspection process,
environmental program, supplies and equipment, supply pricing, references and letters of
recommendation. Furthermore, the other four bidders supplied much of the same information as did
Pinnacle; however, their overall costs were significantly higher. In terms of references, Pinnacle
received high praise from its current and past clients.
In conclusion, Pinnacle's bid is significantly lower than that of the other four bidders. In
addition, their proposal is more detailed oriented in scope of work to be performed and company
qualifications. It is therefore my recommendation that the City contract its Janitorial Services to
Pinnacle Care, Inc. at a cost of $3,939.38 per -month effective January 1, 2003.
The City Attorney's Office has prepared an Agreement for Janitorial Services for City Hall
and Related Facilities. The agreement has been executed by Pinnacle Care, Inc. and Risk
Management has approved the insurance. Please place this item on the November 20, 2002 City
Council agenda. Thank you.
SKW/sr
Enclosures
c: City Attorney