Resolution No. 9125PA
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RESOLUTION NO. 9125
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
VERNON APPROVING AND AUTHORIZING THE EXECUTION OF A
SOFTWARE SERVICE AGREEMENT RENEWAL BY AND BETWEEN
THE CITY OF VERNON AND VISIONAIR INC.
WHEREAS, on March 30, 1999, the City Council of the City of
Vernon approved Resolution No. 7301 approving a Software License
Agreement with Vision Software, Inc. for a Computer Aided Dispatch
System ("CAD"), Mobile Computer Terminal ("MCT") and Vision Records
Management System ("RMS") for the City of Vernon Police Department; and
WHEREAS, VisionAir Inc, formerly VisionAir and Vision
Software, Inc., ("VisionAir") has submitted a Software Service
Agreement and renewal quotation for the period August 25, 2006 through
August 24, 2007 for the sum of Fifty -Four Thousand Three Hundred
Forty -Five Dollars and Ninety -Four Cents ($54,345.94), including tax,
for the CAD, MCT and RMS; and
WHEREAS, VisionAir is the only supplier who can
provide the annual software support services necessary to maintain the
CAD, MCT and RMS; and
WHEREAS, City staff have recommended that the Software
Service Agreement with VisionAir be renewed for the period August 25,
2006 through August 24, 2007; and
WHEREAS, the City Council of the City of Vernon has
determined that, pursuant to the provisions of subsection (a) of
Section 2.27 of the Vernon City Code, it is in the public interest and
necessity to proceed with the renewal of software support services for
the CAD, MCT and RMS with VisionAir to enhance services provided to
Ithe Vernon community.
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NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE
CITY OF VERNON AS FOLLOWS:
SECTION 1: The City Council of the City of Vernon hereby
finds and determines that the recitals contained hereinabove are true
and correct.
SECTION 2: The City Council of the City of Vernon hereby
approves the Software Service Agreement with VisionAir, in
substantially the same form as the copy which is attached hereto as
Exhibit A and incorporated by reference.
SECTION 3: The City Council of the City of Vernon hereby
authorizes the Acting City Clerk, or his designee, to make whatever
nonsubstantive, administrative and/or text changes, upon advice of
counsel, to the documents relating to the Agreement.
SECTION 4: The City Council of the City of Vernon hereby
authorizes the Mayor to execute said Agreement for, and on behalf of,
the City of Vernon and the Acting City Clerk is hereby authorized to
attest thereto.
SECTION 5: The City Council of the City of Vernon hereby
directs the Acting City Clerk, or his designee, to send one fully
executed Agreement to:
VisionAir Inc.
Attn. Mike Lyons, Chief Operating Officer/President
5601 Barbados Blvd.
Castle Hayne, NC 28429-9000
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SECTION 6: The Acting City Clerk of the City of Vernon
shall certify to the passage of this resolution, and thereupon and
thereafter the same shall be in full force and effect.
APPROVED AND ADOPTED this 5th day of September, 2006.
ATTES�P?:
BRUCE V. MALKENHORST, JR.
Acting City Clerk
LEONIS C. M BURG, Mayor
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STATE OF CALIFORNIA )
) ss
COUNTY OF LOS ANGELES )
I, BRUCE V. MALKENHORST, JR., Acting City Clerk of the City of
Vernon, do hereby certify that the foregoing Resolution, being
Resolution No. 9125, was duly adopted by the City Council of the City
of Vernon at an adjourned meeting of the City Council duly held on
Tuesday, September 5, 2006, and thereafter was duly signed by the Mayor
of the City of Vernon.
(SEAL)
BRUCE V. MALKENHORST, JR.
Acting City Clerk
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EXHIBIT
0
ATTACHMENT "D": SOFTWARE SERVICE AGREEMENT
City of Vernon
4305 Santa Fe Avenue
Vernon, CA. 90058
August 25, 2006
This
._
the f ".frare I icL -, i �� s en ere into y
arrd'befween City of Vernon, CA. (hereinafter "CLIENT') and VZIMNAIR INC., a North
Carolina based company with offices located at 5601 Barbados Blvd., Castle Mayne,
North Carolina 28429 (hereinafter "VISIONAIR").
ViSIONAIR shall perform maintenance services on the Licensed Software and CLIENT
shall accept and pay for such services, pursuant to the terms and conditions herein
provided Licensed Software shall mean the VISIONAiR software as described in the
ga
n 0the Software License Agreement), as such may hereafter be
supplemented and as such Licensed Software may hereafter be updated with
improvements, enhancements and modifications furnished to CLIENT by VISIONAIR.
1.0 Initial Term. This agreement shall become effective on the date shown above
(hereinafter "Effective Date"), and, unless sooner terminated as hereinafter provided,
shall remain in full force and effect for a period of no less than one year.
2.0 Automatic Renewal. Upon expiration of the Initial Term, this Agreement shall be
automatically extended on a year-to-year basis (herein after "Renewal term") unless sixty
(60) days prior to the expiration date of the Initial Term, or any Renewal term, a party
hereto gives written notice to the other party of its termination of the Agreement as of
such expiration date.
3.0 Covered Maintenance:
3.1 Commercial Off the Shelf Software (COTS). The term "Covered Maintenance" as
used herein means the periodic and on -call remedial maintenance VISIONAIR deems
reasonably appropriate and necessary to keep the CLIENT'S Licensed Software
functioning properly. Please see section 3.2 for Custom Solutions
(a) Telephone Support for the Licensed Software, utilizing an 800 line provided by
VISIONAIR. During the Initial Term, this telephone support will be based on the coverage
plan as specified in the Quotation.
(b) Standard upgrades and enhancements that are made to the Licensed Software.
VISIONAIR issues corrections, upgrades and enhancements to the software on an
ongoing basis. All modifications to the Licensed Software and related Documentation will
be made available to the CLIENT on standard electronic media (CD-ROM); remote
access through VisionAIR approved remote access products and protocols, dedicated
telephone dialup or Website download.
(c) initial fact-finding (Tier 1) support for 3"d party software embedded or used in
conjunction with the application software. Tier 1 support does not include defect
resolution or modifications from VisionAIR. VisionAIR will escalate to the appropriate
vendor calls for service for 3rd party applications defect resolution or modifications.
041206 JIM Page i of 6
(d) Correction of reported malfunctions ("defects") in the application software.
(e) Phone support assistance in updating new releases of the Licensed Software on
the CLIENT's servers.
(f) Recording CLIENT's request for changes to the Software.. A VISIONAIR Product
Manager will document the CLIENT's request and submit it for consideration in future
releases of the Software. VisionAIR is under no obligation to include the CLIENT's
request for change in any future releases of the Software.
Client Service personnel are available to answer questions related to the Software and to
provide solutions for issues within the Software. If an issue is defined as a defect, Client
Service will escalate the issue for resolution and provide the correction when available. A
"defect" is defined as an error in the code of the Licensed Software which prevents a
Module from operating in accordance with the VISIONAIR Documentation in any material
respect.
3.2 Custom Solutions (Applications):
(a) Telephone Support for the Licensed Software, utilizing a toll -free 800 telephone
number provided by VISIONAIR. During the Initial Term, this telephone support will be
based on the coverage plan as specified in the Quotation.
(b) Correction of reported malfunctions ("defects") in the ViSIONAIR application software.
(c) Recording CLIENT's request for changes to the Software. A VISIONAIR Product
Manager will document the CLIENT's request and submit it for consideration in future
releases of the Software.
(d) Changes to the Custom Solution resulting from changes to VisionAIR products,
initiated by VisionAIR, which interfere with the intended functionality of the Custom
Solution
4.0 Exclusions from Covered Maintenance:
4.1 Custom off the Shelf (COTS) Products:
(a) Repair of damage not caused by VISIONAIR, including without limitation, damage
resulting from accident, transportation, neglect or misuse, lightning, failure or fluctuation
of electrical power, air conditioning or humidity control, telephone equipment or
comtMunication lines failure, failure of non-VISIONAIR interconnect equipment, or causes
other than normal operation procedures.
(b) Service which is impractical for VISIONAIR to render because of. alterations in the
Licensed Software made by persons other than VISiONAIR; the connection of equipment
and/or Software by mechanical or electrical means to another machine or device;
(c) Any repair of any damage to the Licensed Software caused by software or firmware
programming that is not provided or supported by VISIONAIR under section 3, Covered
Maintenance.
(d) This Agreement does not include professional services (on site training, installation or
upgrades of third party software applications used in conjunction with or required by any
VisionAIR specifications, data migrations, or project management) deemed necessary by
VisionAIR. On site services will be charged separately.
(e) Platform changes, including, but not limited to, Operating Systems, Hardware,
Telecom Equipment, eta
041206 Rev 1 Page 2 of 6
Custom Solutions (Applications) Exclusions:
(a) Platform changes, including, but not limited to, Operating Systems, Hardware,
Telecom Equipment, etc.
(b) Government mandated changes
(c) Changes to third party applications
(d) Requests for changes in the Custom Solution (Application)
(e) Biz Talk orchestrations including interfaces that are not associated with
VisionCONNECT.
(f) Other modifications or changes in software, hardware or configuration not related to
changes in the VisionAIR product, which are not initiated by VisionAIR.
(g) This Agreement does not include professional services (on site training, installation or
upgrades of third party software applications used in conjunction with or required by any
VisionAIR specifications, data migrations, or project management) deemed necessary by
VisionAIR. On site services will be charged separately.
5.0 Charges to CLIENTS:
(a) Charges fe
set forth in the
The
(b) Charges for Billable Cali Maintenance: The
Client Service Center Web page for both busines
for Covered Maintenance are
non -business hour rates.
the
(c) Charges for Travel: Upon prior written authorization, CLIENT shall pay for travel time
and travel expense in connection with Billable Call Maintenance. Travel time will be
charged to the CLIENT at one- half the Billable Call Rate. Travel expense will be charged
as incurred and includes tolls, parking and other out-of-pocket costs plus mileage at the
then current rates. There will be no additional charge to the CLIENT for travel expense
incurred in connection with Covered Maintenance.
(d) Charge for Software License Changes: All Covered Maintenance fees hereunder are
subject to increase or decrease upon any change in number of concurrent user licenses
or software modules licensed.
6.0 Client Responsibilities:
6.1 Remote Connectivity Maintenance Service. Client shall supply remote access to
Client's network, servers and workstations in order for VisionAIR to perform Covered
Maintenance, Billable Call Maintenance and Internet connection for the purpose of
allowing secure access via the Internet and the latest version of Microsoft's Internet
browser software (Internet Explorer) to any workstation or server covered by Maintenance
Service. VisionAIR may elect to use, at its sole discretion, properly licensed third -party
remote connectivity software owned by the client agency and installed on a system with
Internet connection. VisionAIR will not bear the burden of procuring and/or licensing any
remote connectivity software or loading it on VisionAIR Client Services systems. Client
shall also maintain a dedicated phone line, modem and Microsoft's current remote access
software (such as Remote Access Server — RAS) that can be enabled to allow VisionAIR
personnel to authenticate to their network for support purposes in the event that there are
unforeseen problems with the Internet method of connectivity.
041206 Rcv I Page 3 of 6
6. 2. Backup of data. CLIENT is responsible to maintain a proper set of data backups in
the event that it becomes necessary to recover from a disaster.
7.0. Billable Call Maintenance. The term "Billable Call Maintenance" as used herein
means services provided by VISIONAIR that are not included under Covered
Maintenance. The rates for these services from 8:00 am to 5:00 pm and after 6:00 pm
and before 8:00 am EST for CLIENTS respective time zone shall be at the then currently
published rate. All billable service calls will have a minimum charge of two hours. Billable
service will be provided upon receipt of a Purchase Order, letter of authorization or credit
card information.
8.0. Changes in Charges. At least 120 days prior to the expiration of the Initial Term or
any Renewal term, VISIONAIR may make changes to the Covered Maintenance fees and
the Billable Call Rate, such changes to be effective at the commencement of the
immediately subsequent Renewal term, if any. CLIENT may terminate this Agreement
within sixty (60) days after receipt of the first invoice with changed charges by giving
VISIONAIR sixty (60) days written notice of its intention to terminate, and this agreement
will terminate as of the date for termination set forth in the CLIENT's notice to VISIONAIR
or at the end of such sixty (60) day period, whichever last occurs.
9.0. Payment. VISIONAIR will invoice the CLIENT in advance for each year for Covered
Maintenance. Such invoices will include pro rata charges or credits for any Covered
Maintenance of Licensed Software installed or removed during the previous term or prior
to the Effective Date. VISIONAIR will invoice CLIENT for Billable Call Maintenance as
incurred and CLIENT shall pay invoices for Covered Maintenance, including any Invoices
outstanding on the Effective Date of this Agreement, on or prior to the commencement of
each term. The attached quote is hereby incorporated by reference. All payments shall be
paid by CLIENT within thirty (30) days upon receipt of invoice by CLIENT.
10. Disclaimer of Warranty. VISIONAIR makes no warranty of any kind, express or
implied, including without limitation, any warranty of merchantability or fitness for a
particular purpose with respect to the subject matter hereof, maintenance to be performed
by VISIONAIR pursuant to the terms hereof, or parts to be supplied hereunder.
11. Limitation of Liability. VISIONAIR SHALL NOT BE LIABLE FOR ANY DAMAGES
INCURRED, UNLESS SUCH DAMAGES ARE CAUSED BY THE NEGLIGENT OR
INTENTIONALLY TORTIOUS ACT OR OMISSION OF VISIONAIR, ITS EMPLOYEES
OR REPRESENTATIVES.. IN NO CASE, HOWEVER, SHALL VISIONAIR BE HELD
LiABLE FOR INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES. UNDER NO
CIRCUMSTANCE SHALL VISIONAIR'S LIABILITY UNDER THIS AGREEMENT
EXCEED THE AMOUNT ACTUALLY PAID TO VISIONAIR BY THE CLIENT UNDER
THIS AGREEMENT.
12. Hardware and Network Upgrades. CLIENT acknowledges that due to the dynamic
nature of the information technology industry and frequent product replacements and/or
upgrades developed independently by third party hardware and software vendors,
VISIONAIR has no control over the turnover of product or obsolescence of technology of
third party products. CLIENT also acknowledges that VISIONAIR develops its Network
Hardware Specification Document based upon all of the third party product information
available at the time of publication. Therefore, with respect to third party hardware and
041206 Rev Page 4 or6
software, CLIENT shall retain the responsibility for the costs of purchase and installation
of hardware and software upgrades necessary to maintain the functionality of the
Licensed Software. VISIONAIR develops the Network Hardware Specification document
considering that no other software application will be installed. Additional hardware
specifications should be considered if the CLIENT intends to run other applications.
Additionally, the accumulation of data in CLIENT's database over a period of time may
require expanding the capacity of hard drives and memory of the system servers and
workstations in order to maintain performance at response times acceptable to the
CLIENT. Subject to all of the affirmative duties and obligations of VISIONAIR under this
Software Maintenance Agreement, it is the CLIENT's sole responsibility to maintain the
system to ensure adequate response times.
13. Product revisions and support. VisionAIR's obligation to provide support under this
agreement diminishes as products are replaced by more current releases. The current,
generally available (referred to as GA), version of the software and the version
immediately preceding it are fully supported. These two versions qualify for phone
support, engineered defect corrections and/or modifications required for the software to
operate as designed. Any versions older than the two referenced versions will receive
phone support and resolution of Priority 0 defects as they occur. VisionAiR will announce
the availability of new software releases to facilitate timely upgrade to avoid product
obsolescence.
14. Force Majeure. Neither party shall be liable or deemed in default for any failure in
performance hereunder resulting from any cause beyond its reasonable control.
15. Termination for Non-payment. If CLIENT is in default due to non-payment, and after
VISIONAIR has given CLIENT written notice and such default is not cured after 15 days
then VISIONAiR may terminate this agreement at any time upon written notice to
CLIENT.
16. Notices. Any Notice, request, instruction or other document pertaining to this
Agreement shall be sent to the appropriate party's address as set forth above, and shall
be deemed to have been duly given or served if delivered in person or deposited in the
United States mail, certified mail, return receipt requested.
stym "00rftJW
actst POW,
1 General 1�snt.��:vy fh O.#t
This Agreement constitutes the entire agreement between the parties hereto
with respect to maintenance of the Licensed Software and shall supersede all previous or
contemporaneous negotiations, commitments and writings with respect to matters set
forth herein. It may be only modified by writing signed by authorized representatives of
both parties. The terms and provisions of this Agreement shall prevail over any
conflicting, additional or other terms appearing on any purchase order submitted by the
CLIENT at any time,.
041206 Rev Page 5 of 6
VisionAiR, Inc.
Signature: )Uaf7��
Name: Mike Lyons
Title: Chief Executive Officer
Date:
Client Name
Signature:
Name:
Title:
Date:
041206 Revl Page 6 of 6
v0i10izUV0 tu:Zb FAX 323 826 1438
CITY CLERK'S OFFICE
0003
VERNCA01
Vernon Police Department
Purchasing Department
4305 Santa Fe Avenue
Vernon, CA 90058
S I O 1 R
JUL 05 20
TREASURER'S OFFICE
CITY OF VERNON
LNVOICE
Invoice #:
IVC08351
Invoice Date:
6/30/2006
Your POA
06/07 SWMTC
Date Due:
8/24/2006
Quantity Description Per Unit Amount
1 RMS 8x5 Software Support
$9.454.00
August 25, 2006 through August 24, 2007
vsionRMS Base: 10 Position
1 CAD 24x7 Software Support
$16,961.55
August 25, 2006 through August 24, 2007
VisionCAD: 1-2 Position
1 Mobile 8x5 Software Support
$18,943.40
August 25, 2006 through August 24, 2007
VisionMobile Message Switch: 20 Position,
Mobile Base: 19 Position
1 Mobile 8x5 Software Support
$2,491.70
August 25, 2006 through August 24, 2007
Software and Services Integration with CLETS
1 RMS 8x5 Software Support
$2,491.70
August 25, 2006 through August 24, 2007
Live Scan Interface
1 Mobile 8x5 Software Support
$547.87
August 25, 2006 through August 24, 2007
Job#000179
Vis=or �Mo ;ile Base: 2 Position
1 Mobile 8x5 Software Support
June 7, 2006 through August 24, 2007
$918.58
Job#057048
VisionMobile Law Vehicle Workstation: 3 Position,
Pro -rated
1 Job#061003 not live
1
$0.00
Go To Assist
$400.00
disputed Payments must be mailed to VisionAIR, Subtotal
601 Barbados Blvd, Castle Hayne, NC 28429-9000
Wention: Accounts Receivable, if you have Misc
luestions, call 800-882 2108 ext $166 or 5162. Tax
Total
,11 other payments, Remit to: VislonAIR, Dept AT 952167, Atlanta,GA 31192-2157
PO BOX 9000 ® 5601 Barbados Blvd. o Castle Hayne, NC 28429
800-882-2108 o 910-602-6190 fax a www.visionaircom
$9,454.00
$16,961.55
$18,94$-40
$2,491.70
$2,491.70
$547.87
$0.00
$400.00
$52,208.80
$0.00
2 137.14
$541346.94
CITY COUNCIL
LEONIS C. MALBURG
Mayor
THOMAS A. YBARRA
Mayor Pro-Tem
WM. 'BILL" DAVIS
Councilman
H. "LARRY" GONZALES
Councilman
W. MICHAEL McCORMICK
Councilman
October 23, 2006
4305 Santa Fe Avenue, Vernon, California 90058
telephone (323) 583-8811
VisionAir, Inc.
Attn: Mike Lyons
Chief Operating Officer/President
5601 Barbados Blvd.
Castle Hayne, NC 28429-9000
Re: Software Service Agreement Renewal
Dear Mr. Lyons:
SOL BENUDIZ
Police Chief
MARK C. WHITWORTH
Acting Fire Chief
LEWIS J. POZZEBON
Director of Environmental Health
S. KEVIN WILSON
Director of Community Services
SHARON L. DUCKWORTH
Acting City Treasurer
Transmitted herewith is a copy of the fully executed agreement as
referenced above, approved by City Council on September 5, 2006,
Resolution No. 9125.
If you have any questions regarding this matter, please call Lt. James
Rodino, at (323) 583-8811 ext. 116.
ery truly yours,
I l l-r' G ij /blt -" -
Deputy City Clerk
NG:dr
Enclosure
c: Steve Towles
Dolores Jaunzemis
Resolution No. 9125
Agreement File No. 06-106
Tie 0vely nbu*131
ATTACHMENT "D": SOFTWARE SERVICE AGREEMENT
City of Vernon
4305 Santa Fe Avenue
Vernon, CA. 90058
August 25, 2006
This SOFTWARE SERVICE AGR=.N,� (h r after "Agreement") (incorporated in to
the Software License Agreement oC'm as Attachment D) is entered into by
and between City of Vernon, CA. (hereinafter "CLIENT") and VISIONAIR INC., a North
Carolina based company with offices located at 5601 Barbados Blvd., Castle Hayne,
North Carolina 28429 (hereinafter "VISIONAIR").
VISIONAIR shall perform maintenance services on the Licensed Software and CLIENT
shall accept and pay for such services, pursuant to the terms and conditions herein
provided. Licensed Software shall mean the VISIONAIR software as described in the
Quotation (Attachment B to the Software License Agreement), as such may hereafter be
supplemented and as such Licensed Software may hereafter be updated with
improvements, enhancements and modifications furnished to CLIENT by VISIONAIR.
1.0 Initial Term. This agreement shall become effective on the date shown above
(hereinafter "Effective Date"), and, unless sooner terminated as hereinafter provided,
shall remain in full force and effect for a period of no less than one year.
2.0 Automatic Renewal. Upon expiration of the Initial Term, this Agreement shall be
automatically extended on a year-to-year basis (herein after "Renewal term") unless sixty
(60) days prior to the expiration date of the Initial Term, or any Renewal term, a party
hereto gives written notice to the other party of its termination of the Agreement as of
such expiration date.
3.0 Covered Maintenance:
3.1 Commercial Off the Shelf Software (COTS). The term "Covered Maintenance" as
used herein means the periodic and on -call remedial maintenance VISIONAIR deems
reasonably appropriate and necessary to keep the CLIENT'S Licensed Software
functioning properly. Please see section 3.2 for Custom Solutions
(a) Telephone Support for the Licensed Software, utilizing an 800 line provided by
VISIONAIR. During the Initial Term, this telephone support will be based on the coverage
plan as specified in the Quotation.
(b) Standard upgrades and enhancements that are made to the Licensed Software.
VISIONAIR issues corrections, upgrades and enhancements to the software on an
ongoing basis. All modifications to the Licensed Software and related Documentation will
be made available to the CLIENT on standard electronic media (CD-ROM); remote
access through VisionAIR approved remote access products and protocols, dedicated
telephone dialup or Website download.
(c) Initial fact-finding (Tier 1) support for 3rd party software embedded or used in
conjunction with the application software. Tier 1 support does not include defect
resolution or modifications from VisionAIR. VisionAIR will escalate to the appropriate
vendor calls for service for 3rd party applications defect resolution or modifications.
041206 Rev 1 Page 1 of 6
(d) Correction of reported malfunctions ("defects") in the application software.
(e) Phone support assistance in updating new releases of the Licensed Software on
the CLIENT's servers.
(f) Recording CLIENT's request for changes to the Software. A VISIONAIR Product
Manager will document the CLIENT's request and submit it for consideration in future
releases of the Software. VisionAIR is under no obligation to include the CLIENT's
request for change in any future releases of the Software.
Client Service personnel are available to answer questions related to the Software and to
provide solutions for issues within the Software. If an issue is defined as a defect, Client
Service will escalate the issue for resolution and provide the correction when available. A
"defect" is defined as an error in the code of the Licensed Software which prevents a
Module from operating in accordance with the VISIONAIR Documentation in any material
respect.
3.2 Custom Solutions (Applications):
(a) Telephone Support for the Licensed Software, utilizing a toll -free 800 telephone
number provided by VISIONAIR. During the Initial Term, this telephone support will be
based on the coverage plan as specified in the Quotation.
(b) Correction of reported malfunctions ("defects") in the VISIONAIR application software.
(c) Recording CLIENT's request for changes to the Software. A VISIONAIR Product
Manager will document the CLIENT's request and submit it for consideration in future
releases of the Software.
(d) Changes to the Custom Solution resulting from changes to VisionAIR products,
initiated by VisionAIR, which interfere with the intended functionality of the Custom
Solution
4.0 Exclusions from Covered Maintenance:
4.1 Custom off the Shelf (COTS) Products:
(a) Repair of damage not caused by VISIONAIR, including without limitation, damage
resulting from accident, transportation, neglect or misuse, lightning, failure or fluctuation
of electrical power, air conditioning or humidity control, telephone equipment or
communication lines failure, failure of non-VISIONAIR interconnect equipment, or causes
other than normal operation procedures.
(b) Service which is impractical for VISIONAIR to render because of: alterations in the
Licensed Software made by persons other than VISIONAIR; the connection of equipment
and/or Software by mechanical or electrical means to another machine or device;
(c) Any repair of any damage to the Licensed Software caused by software or firmware
programming that is not provided or supported by VISIONAIR under section 3, Covered
Maintenance.
(d) This Agreement does not include professional services (on site training, installation or
upgrades of third party software applications used in conjunction with or required by any
VisionAIR specifications , data migrations, or project management). deemed necessary by
VisionAIR. On site services will be charged separately.
(e) Platform changes, including, but not limited to, Operating Systems, Hardware,
Telecom Equipment, etc.
041206 Rev 1 Page 2 of 6
Custom Solutions (Applications) Exclusions:
(a) Platform changes, including, but not limited to, Operating Systems, Hardware,
Telecom Equipment, etc.
(b) Government mandated changes
(c) Changes to third party applications
(d) Requests for changes in the Custom Solution (Application)
(e) Biz Talk orchestrations including interfaces that are not associated with
VisionCONNECT.
(f) Other modifications or changes in software, hardware or configuration not related to
changes in the VisionAIR product, which are not initiated by VisionAIR.
(g) This Agreement does not include professional services (on site training, installation or
upgrades of third party software applications used in conjunction with or required by any
VisionAIR specifications , data migrations, or project management) deemed necessary by
VisionAIR. On site services will be charged separately.
5.0 Charges to CLIENTS:
(a) Charges for Covered Maintenance: The applicable rates for Covered Maintenance are
set forth in the Quotation (Attachment B to the Software License Agreement).
(b) Charges for Billable Call Maintenance: The hourly rate charges are posted on the
Client Service Center Web page for both business hours and non -business hour rates.
(c) Charges for Travel: Upon prior written authorization, CLIENT shall pay for travel time
and travel expense in connection with Billable Call Maintenance. Travel time will be
charged to the CLIENT at one- half the Billable Call Rate. Travel expense will be charged
as incurred and includes tolls, parking and other out-of-pocket costs plus mileage at the
then current rates. There will be no additional charge to the CLIENT for travel expense
incurred in connection with Covered Maintenance.
(d) Charge for Software License Changes: All Covered Maintenance fees hereunder are
subject to increase or decrease upon any change in number of concurrent user licenses
or software modules licensed.
6.0 Client Responsibilities:
6.1 Remote Connectivity Maintenance Service. Client shall supply remote access to
Client's network, servers and workstations in order for VisionAIR to perform Covered
Maintenance, Billable Call Maintenance and Internet connection for the purpose of
allowing secure access via the Internet and the latest version of Microsoft's Internet
browser software (Internet Explorer) to any workstation or server covered by Maintenance
Service. VisionAIR may elect to use, at its sole discretion, properly licensed third -party
remote connectivity software owned by the client agency and installed on a system with
Internet connection. VisionAIR will not bear the burden of procuring and/or licensing any
remote connectivity software or loading it on VisionAIR Client Services systems. Client
shall also maintain a dedicated phone line, modem and Microsoft's current remote access
software (such as Remote Access Server — RAS) that can be enabled to allow VisionAIR
personnel to authenticate to their network for support purposes in the event that there are
unforeseen problems with the Internet method of connectivity.
041206 Rev Page 3 of 6
6. 2. Backup of data. CLIENT is responsible to maintain a proper set of data backups in
the event that it becomes necessary to recover from a disaster.
7.0. Billable Call Maintenance. The term "Billable Call Maintenance" as used herein
means services provided by VISIONAIR that are not included under Covered
Maintenance. The rates for these services from 8:00 am to 5:00 pm and after 5:00 pm
and before 8:00 am EST for CLIENTS respective time zone shall be at the then currently
published rate. All billable service calls will have a minimum charge of two hours. Billable
service will be provided upon receipt of a Purchase Order, letter of authorization or credit
card information.
8.0. Changes in Charges. At least 120 days prior to the expiration of the Initial Term or
any Renewal term, VISIONAIR may make changes to the Covered Maintenance fees and
the Billable Call Rate, such changes to be effective at the commencement of the
immediately subsequent Renewal term, if any. CLIENT may terminate this Agreement
within sixty (60) days after receipt of the first invoice with changed charges by giving
VISIONAIR sixty (60) days written notice of its intention to terminate, and this agreement
will terminate as of the date for termination set forth in the CLIENT's notice to VISIONAIR
or at the end of such sixty (60) day period, whichever last occurs.
9.0. Payment. VISIONAIR will invoice the CLIENT in advance for each year for Covered
Maintenance. Such invoices will include pro rata charges or credits for any Covered
Maintenance of Licensed Software installed or removed during the previous term or prior
to the Effective Date. VISIONAIR will invoice CLIENT for Billable Call Maintenance as
incurred and CLIENT shall pay invoices for Covered Maintenance, including any invoices
outstanding on the Effective Date of this Agreement, on or prior to the commencement of
each term. The attached quote is hereby incorporated by reference. All payments shall be
paid by CLIENT within thirty (30) days upon receipt of invoice by CLIENT.
10. Disclaimer of Warranty. VISIONAIR makes no warranty of any kind, express or
implied, including without limitation, any warranty of merchantability or fitness for a
particular purpose with respect to the subject matter hereof, maintenance to be performed
by VISIONAIR pursuant to the terms hereof, or parts to be supplied hereunder.
11. Limitation of Liability. VISIONAIR SHALL NOT BE LIABLE FOR ANY DAMAGES
INCURRED, UNLESS SUCH DAMAGES ARE CAUSED BY THE NEGLIGENT OR
INTENTIONALLY TORTIOUS ACT OR OMISSION OF VISIONAIR, ITS EMPLOYEES
OR REPRESENTATIVES. IN NO CASE, HOWEVER, SHALL VISIONAIR BE HELD
LIABLE FOR INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES. UNDER NO
CIRCUMSTANCE SHALL VISIONAIR'S LIABILITY UNDER THIS AGREEMENT
EXCEED THE AMOUNT ACTUALLY PAID TO VISIONAIR BY THE CLIENT UNDER
THIS AGREEMENT.
12. Hardware and Network Upgrades. CLIENT acknowledges that due to the dynamic
nature of the information technology industry and frequent product replacements and/or
upgrades developed independently by third party hardware and software vendors,
VISIONAIR has no control over the turnover of product or obsolescence of technology of
third party products. CLIENT also acknowledges that VISIONAIR develops its Network
Hardware Specification Document based upon all of the third party product information
available at the time of publication. Therefore, with respect to third party hardware and
041206 Rev 1 Page 4 of 6
software, CLIENT shall retain the responsibility for the costs of purchase and installation
of hardware and software upgrades necessary to maintain the functionality of the
Licensed Software. VISIONAIR develops the Network Hardware Specification document
considering that no other software application will be installed. Additional hardware
specifications should be considered if the CLIENT intends to run other applications.
Additionally, the accumulation of data in CLIENT's database over a period of time may
require expanding the capacity of hard drives and memory of the system servers and
workstations in order to maintain performance at response times acceptable to the
CLIENT. Subject to all of the affirmative duties and obligations of VISIONAIR under this
Software Maintenance. Agreement, it is the CLIENT's sole responsibility to maintain the
system to ensure adequate response times.
13. Product revisions and support. VisionAIR's obligation to provide support under this
agreement diminishes as products are replaced by more current releases. The current,
generally available (referred to as GA), version of the software and the version
immediately preceding it are fully supported. These two versions qualify for phone
support, engineered defect corrections and/or modifications required for the software to
operate as designed. Any versions older than the two referenced versions will receive
phone support and resolution of Priority 0 defects as they occur. VisionAIR will announce
the availability of new software releases to facilitate timely upgrade to avoid product
obsolescence.
14. Force Majeure. rNeither party shall be liable or deemed in default for any failure in
performance hereunder resulting from any cause beyond its reasonable control.
15. Termination for Non-payment. If CLIENT is in default due to non-payment, and after
VISIONAIR has given CLIENT written notice and such default is not cured after 15 days
then VISIONAIR may terminate this agreement at any time upon written notice to
CLIENT.
16. Notices. Any Notice, request, instruction or other document pertaining to this
Agreement shall be sent to the appropriate party's address as set forth above, and shall
be deemed to have been duly given or served if delivered in person or deposited in the
United States mail, certified mail, return receipt requested.
17. Construction. This Agreement has been prepared jointly and will not be strictly
construed against either party. California
18. General. This Agreement shall be governed by the laws of the State of North
(aka. This Agreement constitutes the entire agreement between the parties hereto
with respect to maintenance of the Licensed Software and shall supersede all previous or
contemporaneous negotiations, commitments and writings with respect to matters set
forth herein. It may be only modified by writing signed by authorized representatives of
both parties. The terms and provisions of this Agreement shall prevail over any
conflicting, additional or other terms appearing on any purchase order submitted by the
CLIENT at any time.
041206 Rev Page 5 of6
VisionAIR, Inc.
Signature:
Name: Mike Lyons
Title: Chief Executive Officer
Date:
Client Name. CITY OF VERNON
7
Signature:s'�
Narita: Leonis C . Malburg
Title: Mayor
Date:
ATTEST: /1
By:
Bruce alkenhorst, Jr.
Acting ty Clerk
APPROVED AS TO FORM:
Eric T. Fresch, City Attorney
041206 Revl Page 6 of 6
ATTACHMENT "D": SOFTWARE SERVICE AGREEMENT
City of Vernon
4305 Santa Fe Avenue
Vernon, CA. 90058
August 25, 2006
This SOFTWARE SERVICE AGREEMENT er ' fter "Agreement") (incorporated in to
the Software License Agreement of avast as Attachment D) is entered into by
and between City of Vernon, CA. (hereinafter "CLIENT") and VISIONAIR INC., a North
Carolina based company with offices located at 5601 Barbados Blvd., Castle Hayne,
North Carolina 28429 (hereinafter "VISIONAIR").
VISIONAIR shall perform' maintenance services on the Licensed Software and CLIENT
shall accept and pay for such services, pursuant to the terms and conditions herein
provided. Licensed Software shall mean the VISIONAIR software as described in the
Quotation (Attachment B to the Software License Agreement), as such may hereafter be
supplemented and as such Licensed Software may hereafter be updated with
improvements, enhancements and modifications furnished to CLIENT by VISIONAIR.
1.0 Initial Term. This agreement shall become effective on the date shown above
(hereinafter "Effective Date"), and, unless sooner terminated as hereinafter provided,
shall remain in full force and effect for a period of no less than one year.
2.0 Automatic Renewal. Upon expiration of the Initial Term, this Agreement shall be
automatically extended on a year-to-year basis (herein after "Renewal term") unless sixty
(60) days prior to the expiration date of the Initial Term, or any Renewal term, a party
hereto gives written notice to the other party of its termination of the Agreement as of
such expiration date.
3.0 Covered Maintenance:
3.1 Commercial Off the Shelf Software (COTS). The term "Covered Maintenance" as
used herein means the periodic and on -call remedial maintenance VISIONAIR deems
reasonably appropriate and necessary to keep the CLIENT'S Licensed Software
functioning properly. Please see section 3.2 for Custom Solutions
(a) Telephone Support for the Licensed Software, utilizing an 800 line provided by
VISIONAIR. During the Initial Term, this telephone support will be based on the coverage
plan as specified in the Quotation.
(b) Standard upgrades and enhancements that are made to the Licensed Software.
VISIONAIR issues corrections, upgrades and enhancements to the software on an
ongoing basis. All modifications to the Licensed Software and related Documentation will
be made available to the CLIENT on standard electronic media (CD-ROM); remote
access through VisionAIR approved remote access products and protocols, dedicated
telephone dialup or Website download.
(c) Initial fact-finding (Tier 1) support for 3rd party software embedded or used in
conjunction with the application software. Tier 1 support does not include defect
resolution or modifications from VisionAIR. VisionAIR will escalate to the appropriate
vendor calls for service for 3rd party applications defect resolution or modifications.
041206 Rev 1 Page 1 of 6
(d) Correction of reported malfunctions ("defects") in the application software.
(e) Phone support assistance in updating new releases of the Licensed Software on
the CLIENT's servers.
(f) Recording, CLIENT'S request for changes to the Software. A VISIONAIR Product
Manager will document the CLIENT's request and submit it for consideration in future
releases of the Software. VisionAIR is under no obligation to include the CLIENT'S
request for change in any future releases of the Software.
Client Service personnel are available to answer questions related to the Software and to
provide solutions for issues within the Software. If an issue is defined as a defect, Client
Service will escalate the issue for resolution and provide the correction when available. A
"defect is defined as an error in the code of the Licensed Software which prevents a
Module from operating in accordance with the VISIONAIR Documentation in any material
respect.
3.2 Custom Solutions (Applications):
(a) Telephone Support for the Licensed Software, utilizing a toll -free 800 telephone
number provided by VISIONAIR. During the Initial Term, this telephone support will be
based on the coverage plan as specified in the Quotation.
(b) Correction of reported malfunctions ("defects") in the VISIONAIR application software.
(c) Recording CLIENT's request for changes to the Software. A VISIONAIR Product
Manager will document the CLIENT's request and submit it for consideration in future
releases of the Software.
(d) Changes to the Custom Solution resulting from changes to VisionAIR products,
initiated by VisionAIR, which interfere with the intended functionality of the Custom
Solution
4.0 Exclusions from Covered Maintenance:
4.1 Custom off the Shelf (COTS) Products:
(a) Repair of damage not caused by VISIONAIR, including without limitation, damage
resulting from accident, transportation, neglect or misuse, lightning, failure or fluctuation
of electrical power, air conditioning or humidity control, telephone equipment or
communication lines failure, failure of non-VISIONAIR interconnect equipment, or causes
other than normal operation procedures.
(b) Service which is impractical for VISIONAIR to render because of: alterations in the
Licensed Software made by persons other than VISIONAIR; the connection of equipment
and/or Software by mechanical or electrical means to another machine or device;
(c) Any repair of any damage to the Licensed Software caused by software or firmware
programming that is not provided or supported by VISIONAIR under section 3, Covered
Maintenance.
(d) This Agreement does not include professional services (on site training, installation or
upgrades of third party software applications used in conjunction with or required by any
VisionAIR specifications , data migrations, or project management) deemed necessary by
VisionAIR. On site services will be charged separately.
(e) Platform changes, including, but not limited to, Operating Systems, Hardware,
Telecom Equipment, etc.
041206 Rev 1 Page 2 of 6
Custom. Solutions (Applications) Exclusions:
(a) Platform changes, including, but not limited to, Operating Systems, Hardware,
Telecom Equipment, etc.
(b) Government mandated changes
(c) Changes to third party applications
(d) Requests for changes in the Custom Solution (Application)
(e) Biz Talk orchestrations including interfaces that are not associated with
VisionCONNECT.
(f) Other modifications or changes in software, hardware or configuration not related to
changes in the VisionAIR product, which are not initiated by VisionAIR.
(g) This Agreement does not include professional services (on site training, installation or
upgrades of third party software applications used in conjunction with or required by any
VisionAIR specifications, data migrations, or project management) deemed necessary by
VisionAIR. On site services will be charged separately.
5.0 Charges to CLIENTS:
(a) Charges for Covered Maintenance: The applicable rates for Covered Maintenance are
set forth in the Quotation (Attachment B to the Software License Agreement).
(b) Charges for Billable Call Maintenance: The hourly rate charges are posted on the
Client Service Center Web page for both business hours and non -business hour rates.
(c) Charges for Travel: Upon prior written authorization, CLIENT shall pay for travel time
and travel expense in connection with Billable Call Maintenance. Travel time will be
charged to the CLIENT at one- half the Billable Call Rate. Travel expense will be charged
as incurred and includes tolls, parking and other out-of-pocket costs plus mileage at the
then current rates. There will be no additional charge to the CLIENT for travel expense
incurred in connection with Covered Maintenance.
(d) Charge for Software License Changes: All Covered Maintenance fees hereunder are
subject to increase or decrease upon any change in number of concurrent user licenses
or software modules licensed.
6.0 Client Responsibilities:
6.1 Remote Connectivity Maintenance Service. Client shall supply remote access to
Client's network, servers and workstations in order for VisionAIR to perform Covered
Maintenance, Billable Call Maintenance and Internet connection for the purpose of
allowing secure access via the Internet and the latest version of Microsoft's Internet
browser software (Internet Explorer) to any workstation or server covered by Maintenance
Service. VisionAIR may elect to use, at its sole discretion, properly licensed third -party
remote connectivity software owned by the client agency and installed on a system with
Internet connection. VisionAIR will not bear the burden of procuring and/or licensing any
remote connectivity software or loading it on VisionAIR Client Services systems. Client
shall also maintain a dedicated phone line, modem and Microsoft's current remote access
software (such as Remote Access Server — RAS) that can be enabled to allow VisionAIR
personnel to authenticate to their network for support purposes in the event that there are
unforeseen problems with the Internet method of connectivity.
041206 Rev1 Page 3 of 6
6. 2. Backup of data. CLIENT is responsible to maintain a proper set of data backups in
the event that it becomes necessary to recover from a disaster.
7.0. Billable Call Maintenance. The term "Billable Call Maintenance" as used herein
means services provided by VISIONAIR that are not included under Covered
Maintenance. The rates for these services from 8:00 am to 5:00 pm and after 5:00 pm
and before 8:00 am EST for CLIENTS respective time zone shall be at the then currently
published rate. All billable service calls will have a minimum charge of two hours. Billable
service will be provided upon receipt of a Purchase Order, letter of authorization or credit
card information.
8.0. Changes in Charges. At least 120 days prior to the expiration of the Initial Term or
any Renewal term, VISIONAIR may make changes to the Covered Maintenance fees and
the Billable Call Rate, such changes to be effective at the commencement of the
immediately subsequent renewal term, if any. CLIENT may terminate this Agreement
within sixty (60) days after receipt of the first invoice with changed charges by giving
VISIONAIR sixty (60) days written notice of its intention to terminate, and this agreement
will terminate as of the date for termination set forth in the CLIENT's notice to VISIONAIR
or at the end of such sixty (60) day period, whichever last occurs.
9.0. Payment. VISIONAIR will invoice the CLIENT in advance for each year for Covered
Maintenance. Such invoices will include pro rata charges or credits for any Covered
Maintenance of Licensed Software installed or removed during the previous term or prior
to the Effective Date. VISIONAIR will invoice CLIENT for Billable Call Maintenance as
incurred and CLIENT shall pay invoices for Covered Maintenance, including any invoices
outstanding on the Effective Date of this Agreement, on or prior to the commencement of
each term. The attached quote is hereby incorporated by reference. All payments shall be
paid by CLIENT within thirty (30) days upon receipt of invoice by CLIENT.
10. Disclaimer of Warranty. VISIONAIR makes no warranty of any kind, express or
implied, including without limitation, any warranty of merchantability or fitness for a
particular purpose with respect to the subject matter hereof, maintenance to be performed
by VISIONAIR pursuant to the terms hereof, or parts to be supplied hereunder.
11. Limitation of Liability. VISIONAIR SHALL NOT BE LIABLE FOR ANY DAMAGES
INCURRED, UNLESS SUCH DAMAGES ARE CAUSED BY THE NEGLIGENT OR
INTENTIONALLY TORTIOUS ACT OR OMISSION OF VISIONAIR, ITS EMPLOYEES
OR REPRESENTATIVES. IN NO CASE, HOWEVER, SHALL VISIONAIR BE HELD
LIABLE FOR INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES. UNDER NO
CIRCUMSTANCE SHALL VISIONAIR'S LIABILITY UNDER THIS AGREEMENT
EXCEED THE AMOUNT ACTUALLY PAID TO VISIONAIR BY THE CLIENT UNDER
THIS AGREEMENT.
12. Hardware and Network Upgrades. CLIENT acknowledges that due to the dynamic
nature of the information technology industry and frequent product replacements and/or
upgrades developed independently by third party hardware and software vendors,
VISIONAIR has no control over the turnover of product or obsolescence of technology of
third party products. CLIENT also acknowledges that VISIONAIR develops its Network
Hardware Specification Document based upon all of the third party product information
available at the time of publication. Therefore, with respect to third party hardware and
041206 Rev1 Page 4 of 6
software, CLIENT shall retain the responsibility for the costs of purchase and installation
of hardware and software upgrades necessary to maintain the functionality of the
Licensed Software. VISIONAIR develops the Network Hardware Specification document
considering that no other software application will be installed. Additional hardware
specifications should be considered if the CLIENT intends to run other applications.
Additionally, the accumulation of data in CLIENT's database over a period of time may
require expanding the capacity of hard drives and memory of the system servers and
workstations in order to maintain performance at response times acceptable to the
CLIENT. Subject to all of the affirmative duties and obligations of VISIONAIR under this
Software Maintenance Agreement, it is the CLIENT's sole responsibility to maintain the
system to ensure adequate response times.
13. Product revisions and support. VisionAIR's obligation to provide support under this
agreement diminishes as products are replaced by more current releases. The current,
generally available (referred to as GA), version of the software and the version
immediately preceding it are fully supported. These two versions qualify for phone
support, engineered defect corrections and/or modifications required for the software to
operate as designed. Any versions older than the two referenced versions will receive
phone support and resolution of Priority 0 defects as they occur. VisionAIR will announce
the availability of new software releases to facilitate timely upgrade to avoid product
obsolescence.
14. Force Majeure. Neither party shall be liable or deemed in default for any failure in
performance hereunder resulting from any cause beyond its reasonable control.
15. Termination for Non-payment. If CLIENT is in default due to non-payment, and after
VISIONAIR has given CLIENT written notice and such default is not cured after 15 days
then VISIONAIR may terminate this agreement at any time upon written notice to
CLIENT.
16. Notices. Any Notice, request, instruction or other document pertaining to this
Agreement shall be sent to the appropriate party's address as set forth above, and shall
be deemed to have been duly given or served if delivered in person or deposited in the
United States mail, certified mail, return receipt requested.
17. Construction. This Agreement has been prepared jointly and will not be strictly
construed against either party. California
18. General. This Agreement shall be governed by the laws of the State of Waith
CgO44na. This Agreement constitutes the entire agreement between the parties hereto
with respect to maintenance of the Licensed Software and shall supersede all previous or
contemporaneous negotiations, commitments and writings with respect to matters set
forth herein. It may be only modified by writing signed by authorized representatives of
both parties. The terms and provisions of this Agreement shall prevail over any
conflicting, additional or other terms appearing on any purchase order submitted by the
CLIENT at any time.
041206 Rev1 Page 5 of 6
VisionAIR, Inc.
Signature:
Dame: Mike Lyons
Title: Chief Executive Officer
Date:
Client Name :#' CITY OF VERNON
Signature`C
Name: Leonis C. Malburg
Title: Mayor
Date:
ATTEST: j
By: l
Bruce V. lkenhorst, Jr.
Acting City Clerk
APPROVED AS TO FORM:
Eric T. Fre h, i Attorney
041206 Rev1 Page 6 of 6
S I O I R
VERNCA01
Vernon Police Department
Purchasing Department
4305 Santa Fe Avenue
Vernon, CA 90058
Quantity Description
JUL. 0 5 2006
TREASURER'S OFFICE
CITY OF VERNON
INVOICE
Invoice #:
IVC08351
Invoice Date:
6/30/2006
Your PO#:
06/07 SWMTC
Date Due:
8/24/2006
Per Unit Amount
1 RMS 8x5 Software Support
$9,454.00
$9,454.00
August 25, 2006 through August 24, 2007
VisionRMS Base: 10 Position
1 CAD 24x7 Software Support
$16,961.55
$16,961.55
August 25, 2006 through August 24, 2007
VisionCAD: 1-2 Position
1 Mobile 8x5 Software Support
$18,943.40
$18,943.40
August 25, 2006 through August 24, 2007
VisionMobile Message Switch: 20 Position,
Mobile Base: 19 Position
1 Mobile 8x5 Software Support
$2,491.70
$2,491.70
August 25, 2006 through August 24, 2007
Software and Services Integration with CLETS
1 RMS 8x5 Software Support
$2,491.70
$2,491.70
August 25, 2006 through August 24, 2007
Live Scan Interface
1 Mobile 8x5 Software Support
$547.87
$547.87
August 25, 2006 through August 24, 2007
Job#000179
VisionMobile Base: 2 Position
-
1 Mobile 8x5 Software Support
$918.58
$918.58
June 7, 2006 through August 24, 2007
Job#057048
VisionMobile Law Vehicle Workstation: 3 Position,
pro -rated
1 Job#061003 not live
$0.00
$0.00
1 Go To Assist
$400.00
$400.00
Disputed Payments must be mailed to VisionAIR, Subtotal $52,208.80
5601 Barbados Blvd, Castle Hayne, NC 28429-900'0 Misc $0.00
Attention: Accounts Receivable. If you have Tax $2,137.14
questions, call 800-882-2108 ext 6166 or 5162. Total $54,345.94
All other payments, Remit to: VisionAIR, Dept AT 952157, Atlanta,GA 31192-2157
PO Box 9000 a 5601 Barbados Blvd. ® Castle Hayne, NC 28429
800-882-2108 • 910-602-6190 fax • www.visionair.com
DURING THE PERIOD .0P AUOU$T 25, 2006 THROUGH
rt't i a
AUGUST 24, 20g7; V NDORTO ,ROV.108.
1
each
RMS 8x5 SOFTWARE SUPPORT, 1d PO$(TION
$94 - 4.00
$9,464,00
1
each
CAD 24x7 SOFTWARE SUPPORT, 1 2,,POSITION
$16961,55
$161961.55.
1
each
MOBILE 8x5 SOFTWARE SUPPORT, 2;0 POSITION
$18943.40
"' $18,943.40
MESSAGESWITCH;,°19 POSITION;NIOME 5ASE
1
each
IVIO0 8x5"SOFTWAI > SUP .ORTTA T1NARE,P,ND
$2491.70
$- 491.70
SERVICES'IN1 EGIA iION 1/VITH' CUTS
1
each
RMS 04,,SOFTWARE=SUPPCIRT, LIVE SCAN
$249.1.70
$2,491.70
1NTEAFACE
1
each
MOBILE 8x5,"8.OFTWARE SUPPORT, VISION MOBILE
$547.87
$547.87
BASS ;2 POSITION,
1
each
GO TO ASSfS1400:00
$400.00
DURING THE PPRIOb OFJLINE 7, 20O6THROk1GH
AUGUST 24,2007,"VENDOR TO PROVIDE:;
each
MOBILE 8x5 SOF1 VI%ARE StJPPOR f, VISfONMOBII E
$918,5$
$918.5$
LAW VEHICLE WO14KSTA1 IUN:, 3 P(761T`ION,
1
each
�s�an�DATli6
,J06 006100NOT LIVIw (N,OCHARGE)
$0M
$0,00
1
TAX
$2137.14
$2,137.14
Subiot t
$54, 345, 94 -
Tax:
S ' ppil"
SCHEDULED DELIVERYY DATE:
Tcstal:`
* IF ITEMS ARE "NOT.BUDGETED, EXPLAIN NATURB.OF REQUEST BELOW; OR -SUBMIT MEMORANDUM:
INVOICt :IVC08-3'
.ATTAGH' D _
I h b th' t th b 'te — r nece6— for the o "eratiA i,A this non„+ . +
ere_ y ce i y. a e a ove e y p,
ISSUED BY DATE RCIVED BY hATE PURCHASE ORDER NUMB
e� q
C c
JUD I
MemoCc rA c>rr>
To: Rory Burnett, Finance Director
From: Dolores Jaunzemis, Purchasing Assistan
Date: August 10 2006
Re: Visionair U
Attached for your approval is requisition #21159. The Police Department is requesting
renewal of the software service agreement with Visionair for a Computer Aided
Dispatch System (CAD), Mobile Computer Terminal (MCT) and Vision records
Management System (RMS) for the period of August 25, 2006 through August 27, 2007.
Visionair is the only supplier who can provide the annual software support services to
maintain the above mentioned software systems. The annual cost has increased by
approximately 6% plus the department has added mobile software to 3 new Tahoe units
(prorated since June 7, 2006).
The approximate cost is $54,345.94 (applicable sales tax included, no freight charges). The
department has budgeted sufficient funds to cover this yearly expenditure.
0 Page 1