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Resolution No. 94921 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 RESOLUTION NO. 9492 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF VERNON APPROVING AND AUTHORIZING THE EXECUTION,OF A SERVICE AGREEMENT WITH SOUTHERN CALIFORNIA RISK MANAGEMENT ASSOCIATES, INC. TO PROVIDE FOR THE ADMINISTRATION OF A WORKERS' COMPENSATION SELF- INSURANCE PROGRAM AND GENERAL LIABILITY SELF INSURANCE PROGRAM WHEREAS, the City of Vernon is self -insured in its workers' compensation program and its general liability program; and WHEREAS, on November 19, 2007, the City Council of the City of Vernon adopted Resolution No. 9471 terminating all agreements with AdminSure, Inc. (formally Colen and Lee) for Liability Claims Administration Services and Workers' Compensation Claims Administration Services effective January 1, 2008; and WHEREAS, the Risk Manager has solicited proposals for the jadministration of said programs effective January 1, 2008; and WHEREAS, Southern California Risk Management Associates, Inc. ("SCRMA") has submitted proposals which the Risk Manager has i recommended as being fair and reasonable to administer the programs for the City of Vernon. WHEREAS, the SCRMA Workers' Compensation Claims Administration.fees shall be.as follows: $68,993.00 for theperiodof January 1, 2008 through December 31, 2008, $70,373.00 for the period of January 1, 2009 through December 31, 2009, $71,780.00 for the period of January 1, 2010 to December 31, 2010, and fees for the period beginning January 1, 2011 shall be negotiated by the parties with price increases not to exceed 8.0 percent per year; and WHEREAS, General Liability fees shall be compensated at an 1hourly rate of $78.00 per hour with charges in minimum increments of 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 no one -tenth of an hour, a one time charge of $50.00 per claim filed, compensation for claims requiring special investigative work because lof suspected fraud, compensation for assistance in recovery and subrogation matters, a one time data conversion fee not to exceed $10,000.00 upon successful completion, and a one time fee of $1,200.00 for view -only access to its claim management system once initiated. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE ICITY OF VERNON AS FOLLOWS SECTION 1: The City Council of the City of Vernon hereby finds and determines that the recitals contained herein above lare true and correct. SECTION 2: The City Council of the City of Vernon hereby approves the Service Agreement with Southern California Risk, Management Associates, Inc., in substantially the same form as the copy which is attached hereto as Exhibit A and incorporated by reference. . SECTION 3: The City Council of the City of Vernon hereby authorizes the Mayor or Mayor Pro-Tem to execute said Service Agreement for, and on behalf of, the City of Vernon and the City Clerk is hereby authorized to attest thereto. SECTION 4: The City Council of the City of Vernon hereby authorizes the Risk Manager, or his designee, to make whatever nonsubstantive, administrative and/or text changes, upon advice of 1counsel, to the Service Agreement. SECTION 5: The City Council of the City of Vernon hereby authorizes the City Administrator, or his designee, to execute any and all documents necessary or required to implement and carry out the Agreement consistent with the terms of the Agreement approved herein - 2 - 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 for, and on behalf of, the City of Vernon and to perform such other acts and deeds, as may be necessary or convenient to effect the purposes of this Resolution and the transactions herein authorized. SECTION 6: The City Council of the City of Vernon hereby directs the City Clerk, or her designee, to send one executed Service Agreement to: Southern California Risk Management Associates, Inc. Attn. Contract Manager 313 E. Foothill Boulevard Upland, CA 91786-3952 SECTION 7: The City Clerk of the City of Vernon shall certify to the passage of this resolution, and thereupon and thereafter the same shall be in full force and effect. APPROVED AND ADOPTED this 3rd day of December, 2007. ATTEST: jxe2i� X'6'�L MANUELA GIRON, Ci Clerk - 3 - Name: Leonis C. Malburg Title: Mayor - 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 STATE OF CALIFORNIA ) ) ss COUNTY OF LOS ANGELES ) I, MANUELA GIRON, City Clerk of the City of Vernon, do hereby certify that the foregoing Resolution, being Resolution No. 9492, was duly adopted by the City Council of the City of Vernon at a regular meeting of the City Council duly held on Monday, December 3, 2007, and thereafter was duly signed by the Mayor or Mayor Pro-Tem of the City of Vernon. (SEAL) - 4 - &,I,- YIANUELA GIRON, ity Clerk EXHIBIT A CLAIMS ADMINISTRATION SERVICE AGREEMENT This Agreement is entered into by and between the CITY OF VERNON hereinafter referred to as "CLIENT," and SOUTHERN CALIFORNIA RISK MANAGEMENT ASSOCIATES, INC., a Delaware Corporation, hereinafter referred to as "SCRMA." 4 RECITALS WHEREAS, CLIENT has elected to self -insure its workers' compensation and general liability programs in the State of California; and WHEREAS, SCRMA provides claims administration services and management information services to self -insured employers; and WHEREAS, CLIENT and SCRMA have agreed to enter into a Service Agreement for claims administration services effective January 1, 2008. The foregoing recitals are agreed to by the parties. TERMS AND CONDITIONS Term of Agreement This agreement is effective January 1, 2008, and shall renew on annual basis unless otherwise terminated in accordance with paragraph 6. 2. Consideration a. Workers' Compensation: i. SCRMA's Workers' Compensation Claims Administration fees shall be as follows: For the period January 1, 2008 through December 31, 2008: $68,993 For the period January 1, 2009 through December 31, 2009: $70,373 For the period January 1, 2010 through December 31, 2010: $71,780 ii. Workers' Compensation service fees for the period beginning January 1, 2011 shall be negotiated by the parties with price increases thereafter not to exceed 8.0% per year. iii. Workers' Compensation Claims Administration fees are payable quarterly in advance by CLIENT upon receipt of SCRMA's invoice. iv. It is recognized that the Claims Administration fee as negotiated each year represents the expense of administering and adjusting Workers' . Compensation claims that are reported prior to or during the current contract period. The Claims Administration fee covers the expense involved in processing claims to their ultimate conclusion as long as SCRMA continues to provide Claims Administration services pursuant to the terms of this Service Agreement or any renewal or further Service Agreement. Claims Administration Service Agreement Page 2 of 6 b. General Liability: i. SCRMA shall be compensated at an hourly rate for services rendered by its personnel. This rate, which is subject to change from time to time, is currently $78.00 per hour. Services are charged in minimum increments of one -tenth of an hour. ii. SCRMA shall be reimbursed for out-of-pocket expenses incurred in connection with the services, including but not limited to, telephone, photocopying, postage, travel and photograph processing. iii. SCRMA shall be compensated a one time charge of $50 per claim file for entry of loss data for the sole purpose of producing loss reports. iv. For claims requiring special investigative work because of suspected fraud, SCRMA will be compensated at its prevailing time and expense rate for such services. For assistance in recovery and subrogation matters, SCRMA will be compensated on a time and expense basis at its prevailing rate for such services. If the parties so agree in writing, subrogation services may be rendered on a contingent fee basis. c. CLIENT shall pay SCRMA a one-time data conversion fee not to exceed $10,000 upon successful completion of the data conversion. e. CLIENT shall pay SCRMA's invoices within 30 days of receipt. SCRMA's invoices shall contain reasonable detail of each time charge for services. If CLIENT disagrees with any item on any invoice, CLIENT shall set forth the particulars of such disagreement in writing within 30 days of receipt of the invoice and pay the undisputed portion of the bill. Unless CLIENT sets forth its disagreement with an invoice as aforesaid, an invoice shall be conclusively presumed valid and correct. Any invoice not paid within 15 days after notice that it ispast due shall bear interest at the lesser of the one and one-half percent (1 1 /2%) per month or the interest rate allowed by law. If SCRMA engages legal counsel to collect past due amounts, the reasonable cost of such legal counsel together with interest as aforesaid and court costs shall be added to the amount due and shall be recoverable as a part thereof. Responsibilities of SCRMA a. Claims Administration SCRMA agrees to provide claims service for CLIENT's Workers' Compensation and general liability exposure in the State of California as required by the regulatory bodies of said State and at a level acceptable to CLIENT. b. Management Information System i. SCRMA will provide management information service to CLIENT as agreed upon by the parties. ii. During the contract period and during the contract period referred to in any subsequent service agreement with CLIENT, SCRMA will provide CLIENT with one name and password for access to SCRMA's proprietary browser -based claims system known as Claims Administration Service Agreement Page 3 of 6 Claims ConnectTM. CLIENT will have "view only" access to that system. SCRMA will provide a basic training session by telephone for using the Claims ConnectTm System. Special training, special programming, special "IT" services, will be provided on a time and expense basis at SCRMA's prevailing rates for such services. Extended access to Claims Connect'"^ may be obtained at SCRMA's prevailing rate. iii. SCRMA retains sole right of ownership to its programs. However, CLIENT has a right to the data. In the event of a cancellation of SCRMA's service, CLIENT is entitled to a complete history file (tape) of all claims and payment information, as well as a complete format of the tape, and all written records maintained by SCRMA on behalf of CLIENT. C. Medical Cost Containment and Management SCRMA agrees to provide medical cost containment and management services through its affiliate, Medical Audit and Management, Inc. (MAAM). Services to be provided include, but are not limited to, repricing of medical bills to the Official Medical Fee Schedule, repricing of medical bills based on network contracts, pre -negotiated agreements for medical services, Utilization Review pursuant to Labor Code 4610, optional use of the WellComp Medical Provider Network established pursuant to LC 4616, and nurse case management services. 4. Responsibilities of CLIENT CLIENT shall timely report all claims and provide all information available in a timely manner, cooperate and assist in the investigation of claims as may be necessary to administer its claims. CLIENT may refuse the services of any vendor selected by SCRMA. CLIENT agrees that SCRMA retains ownership of its, programs, processes, forms and methods and will not use or disseminate them without written consent of SCRMA. 5. Claim Payment Fund a. The parties agree that SCRMA will pay claim expenses from a fund established by CLIENT and funded by CLIENT. CLIENT will maintain the fund at an amount sufficient to cover the expense of all claims. SCRMA agrees to make its records available to CLIENT for audit purposes at all times. b. Claim expenses are defined as medical, indemnity, and allocated claim expense. C. Allocated claim expense includes such costs as legal fees, court costs, court reporters, expert witnesses, investigation, photocopy, subpoena, photographic, fees to undercover operatives, depositions, bill review, utilization review, and certain special costs as may be required. 6. Termination a. Either party may terminate this Agreement by providing written notice sixty (60) days in advance to the other. In the event of termination, SCRMA will be obligated to Claims Administration Service Agreement Page 4 of 6 provide all data, records and information developed with respect to CLIENTS business, including all loss records, to CLIENT or its designated agent on the date established by CLIENT. SCRMA will provide the records in good condition and will assist in any transition as may be desired by CLIENT. b. CLIENT may, at its option, designate SCRMA to continue to manage all claim files with loss dates prior to the termination date of this Agreement, for a fee of 17.5% of paid claims, or on a time and charges basis at a rate agreed to by the parties. 7. Insurance Coverage a. Blanket Fidelity Bond SCRMA shall maintain a blanket fidelity bond or equivalent insurance in an amount not less than Two Million Dollars ($2,000,000.00), with an insured or approved corporate surety covering any and all CLIENTs, officers and employees involved in performance of the Agreement and the trust fund (imprest) account. b. Errors and Omissions Insurance SCRMA shall maintain Errors and Omissions Insurance in an amount not less than One Million Dollars ($1,000,000.00) per occurrence and aggregate. C. Public Liability and Property Damage Insurance SCRMA shall maintain commercial general than One Million Dollars ($1,000,000.00) insurance carried by CLIENT. Certificates additional insured. General Conditions liability insurance in the amount not less which shall be primary over any other of insurance shall name CLIENT as an SCRMA shall indemnify, hold harmless and defend CLIENT, its agents, employees, assigns, successors, officers and directors against any and all loss, damage, fines, liability, costs and expenses, including reasonable attorney fees and costs that CLIENT may become obligated to pay due directly to the negligent or otherwise wrongful acts, or omissions of SCRMA, its agents, employees, officers or directors. CLIENT agrees to notify SCRMA immediately in writing of any claim, demand, notice of liability or action. Notwithstanding the immediately preceding two sentences, SCRMA shall not be obligated to indemnify CLIENT, its agents, employees, assigns, successors, officers and directors to the extent that any such loss, damage, fines, liability, costs and expenses is attributable to the negligent acts or omissions of CLIENT or its former claims administration service provider. b. CLIENT shall indemnify, hold harmless and defend SCRMA, its agents, employees, assigns, successors, officers and directors against any and all loss, damage, fines, liability, costs and expenses, including reasonable attorney fees and costs that SCRMA become obligated to pay due directly to the negligent acts or omissions of CLIENT, its agents, employees, officers or directors. Claims Administration Service Agreement Page 5 of 6 C. The services to be rendered by SCRMA are to be within the standards for administration of workers' compensation and general liability claims. In the event CLIENT directs SCRMA to follow a specific course of action in the handling of any claim, it shall indemnify, hold harmless and defend SCRMA against any loss, cost or expense, including reasonable attorney fees and costs, incurred in any claim for damages related to -that course of action. Notwithstanding anything to the contrary herein, SCRMA shall not be held responsible or liable for any obligations pursuant to agreements or contracts between third parties and CLIENT. d. Penalties and self-imposed increases resulting from the failure of CLIENT to provide timely notice of claims (within seven days of CLIENT's knowledge of injury) or such other employer obligations as awarded or imposed pursuant to Labor Code Section 5814 and Labor Code Section 4650(d) are and shall be the sole responsibility of CLIENT, and CLIENT agrees to indemnify, defend and hold SCRMA harmless from the imposition of such penalties and self-imposed increases. Penalties and self-imposed increases resulting from the acts of SCRMA as claim administrator are and shall be the sole responsibility of SCRMA, and SCRMA agrees to indemnify, defend and hold CLIENT harmless from the imposition of such penalties. e. The parties understand the administration of a self -insured workers' compensation program requires the exchange of confidential medical information between CLIENT and SCRMA in order to ensure the prompt delivery of benefits and to evaluate the accommodation of work restrictions, either on a temporary or permanent basis. CLIENT acknowledges the provisions of Labor Code Section 3762 and agrees that CLIENT's designated employees responsible for the administration of CLIENT's workers' compensation program shall maintain the confidentiality required and abide by the restrictions on dissemination of claimants' medical information, records and reports. CLIENT's designated employees shall not disseminate medical information of claimants in violation of Labor Code Section 3762. SCRMA makes no representations whether any particular disclosure or dissemination of medical information, reports or records by or between SCRMA and CLIENT's designated employees is or is not prohibited by Labor Code Section 3762, California Code of Civil Procedure Section 56, et seq., or any other provision of State or Federal law governing the privacy and confidentiality of medical information. In the event that a claim is made as a result of the release of confidential medical information by SCRMA, CLIENT authorizes SCRMA to pay all attorney fees and costs incurred ir�defense of the claim as an allocated expense. CLIENT agrees that any action to enforce the terms of this agreement or resulting from a dispute between the parties shall be filed in LosAngel County, California, and must be filed no later than one year from the date of the occurrence resulting in the claim, and in no event later than one year after termination of this agreement. In the event of such an action, the prevailing party shall be awarded all attorney fees and costs incurred. 9. Claims Administration Service Agreement Page 6 of 6 This represents the entire agreement between the parties and may only be modified in writing signed by both. Accepted By: CITY OF VERNON By: Authorized Signature Name (type or print) Title Address Date Accepted By: SOUTHERN CALIFORNIA RISK MANAGEMENT ASSOCIATES, INC. Bv: Authorized Signature Name (type or print) Title 313 E. Foothill Boulevard Upland California 91786-3952 Address Date 4305 Santa Fe Avenue, Vernon, California 90058 Telephone (323) 583-8811 October 21, 2008 Southern California Risk Management Associates, Inc. Attn: Contract Manager 313 E. Foothill Boulevard Upland, CA 91786-3952 Re: Claims Administration Service Agreement Dear Sir or Madam: Transmitted herewith is a fully executed agreement as referenced above, approved by City Council on December 3, 2007, through Resolution No. 9492. If you have any questions regarding this matter, please call Mr. Willard Yamaguchi, at (323) 583-8811 ext. 175. r truly yours, Ne11yNGi City Clerk NG:dr c: Willard Yamaguchi Resolution No. 9492 Agreement No. 07-136 ,-c(usivefy Industrial CLAIMS ADMINISTRATION SERVICE AGREEMENT This Agreement is entered into by and between the CITY OF VERNON hereinafter referred to as "CLIENT," and SOUTHERN CALIFORNIA RISK MANAGEMENT ASSOCIATES, INC., a Delaware Corporation, hereinafter referred to as "SCRMA." RECITALS 1. WHEREAS, CLIENT has elected to self -insure its workers' compensation and general liability programs in the State of California; and 2. WHEREAS, SCRMA provides claims administration services and management information services to self -insured employers; and 3. WHEREAS, CLIENT and SCRMA have agreed to enter into a Service Agreement for claims administration services effective January 1, 2008. 4. The foregoing recitals are agreed to by the parties. TERMS AND CONDITIONS 1. Term of Agreement This agreement is effective January 1, 2008, and shall renew on annual basis unless otherwise terminated in accordance with paragraph 6. 2. Consideration a. Workers' Compensation: i. SCRMA's Workers' Compensation Claims Administration fees shall be as follows: For the period January 1, 2008 through December 31, 2008: $68,993 For the period January 1, 2009 through December 31, 2009: $70,373 For the period January 1, 2010 through December 31, 2010: $71,780 ii. Workers' Compensation service fees for the period beginning January 1, 2011 shall be negotiated by the parties with price increases thereafter not to exceed 8.0% per year. iii. Workers' Compensation Claims Administration fees are payable quarterly in advance by CLIENT upon receipt of SCRMA's invoice. iv. It is recognized that the Claims Administration fee as negotiated each year represents the expense of administering and adjusting Workers' Compensation claims that are reported prior to or during the current contract period. The Claims Administration fee covers the expense involved in processing claims to their ultimate conclusion as long as SCRMA continues to provide Claims Administration services pursuant to the terms of this Service Agreement or any renewal or further Service Agreement. b. General Liability: Claims Administration Service Agreement Page 2 of 6 i. SCRMA shall be compensated at an hourly rate for services rendered by its personnel. This rate, which is subject to change from time to time, is currently $78.00 per hour. Services are charged in minimum increments of one -tenth of an hour. ii. SCRMA shall be reimbursed for out-of-pocket expenses incurred in connection with the services, including but not limited to, telephone, photocopying, postage, travel and photograph processing. iii. SCRMA shall be compensated a one time charge of $50 per claim file for entry of loss data for the sole purpose of producing loss reports. iv. For claims requiring special investigative work because of suspected fraud, SCRMA will be compensated at its prevailing time and expense rate for such services. For assistance in recovery and subrogation matters, SCRMA will be compensated on a time and expense basis at its prevailing rate for such services. If the parties so agree in writing, subrogation services may be rendered on a contingent fee basis. c. CLIENT shall pay SCRMA a one-time data conversion fee not to exceed $10,000 upon successful completion of the data conversion. d. SCRMA will provide view -only access to its claims management system at the request of CLIENT for a one-time fee of $1200.00. This fee will be invoiced once access is initiated. e. CLIENT shall pay SCRMA's invoices within 30 days of receipt. SCRMA's invoices shall contain reasonable detail of each time charge for services. If CLIENT disagrees with any item on any invoice, CLIENT shall set forth the particulars of such disagreement in writing within 30 days of receipt of the invoice and pay the undisputed portion of the bill. Unless CLIENT sets forth its disagreement with an invoice as aforesaid, an invoice shall be conclusively presumed valid and correct. Any invoice not paid within 15 days after notice that it is past due shall bear interest at the lesser of the one and one-half percent (1 1 /2%) per month or the interest rate allowed by law. If SCRMA engages legal counsel to collect past due amounts, the reasonable cost of such legal counsel together with interest as aforesaid and court costs shall be added to the amount due and shall be recoverable as a part thereof. 3. Responsibilities of SCRMA Claims Administration SCRMA agrees to provide claims service for CLIENT's Workers' Compensation and general liability exposure in the State of California as required by the regulatory bodies of said State and at a level acceptable to CLIENT. b. Management Information Svstem i. SCRMA will provide management information service to CLIENT as agreed upon by the parties. ii. During the contract period and during the. contract period referred to in any subsequent service agreement with CLIENT, SCRMA will provide CLIENT with one name and password for access to SCRMA'5 proprietary browser -based claims system known as Claims ConnectTM. CLIENT will have "view only" access to that system. SCRMA will provide a basic training session by telephone for using the Claims ConnectTM System. Special training, special programming, special "IT" services, will be provided on a time Claims Administration Service Agreement Page 3 of 6 and expense basis at SCRMA's prevailing rates for such services. Extended access to Claims ConnectIm may be obtained at SCRMA's prevailing rate. iii. SCRMA retains sole right of ownership to its programs. However, CLIENT has a right to the data. In the event of a cancellation of SCRMA's service, CLIENT is entitled to a complete history file (tape) of all claims and payment information, as well as a complete format of the tape, and all written records maintained by SCRMA on behalf of CLIENT. C. Medical Cost Containment and Management SCRMA agrees to provide medical cost containment and management services through its affiliate, Medical Audit and Management, Inc. (MAAM). Services to be provided include, but are not limited to, repricing of medical bills to the Official Medical Fee Schedule, repricing of medical bills based on network contracts, pre -negotiated agreements for medical services, Utilization Review pursuant to Labor Code 4610, optional use of the WellComp Medical Provider Network established pursuant to LC 4616, and nurse case management services. 4. Responsibilities of CLIENT CLIENT shall timely report all claims and provide all information available in a timely manner, cooperate and assist in the investigation of claims as may be necessary to administer its claims. CLIENT may refuse the services of any vendor selected by SCRMA. CLIENT agrees that SCRMA retains ownership of its programs, processes, forms and methods and will not use or disseminate them without written consent of SCRMA. Claim Payment Fund a. The .parties agree that SCRMA will pay claim expenses from a fund established by CLIENT and funded by CLIENT. CLIENT will maintain the fund at an amount sufficient to cover the expense of all claims. SCRMA agrees to make its records available to CLIENT for audit purposes at all times. b. Claim expenses are defined as medical, indemnity, and allocated claim expense. Allocated claim expense includes such costs as legal fees, court costs, court reporters, expert witnesses, investigation, photocopy, subpoena, photographic, fees to undercover operatives, depositions, bill review, utilization review, and certain special costs as may be required. 6. Termination a. Either party may terminate this Agreement by providing written notice sixty (60) days in advance to the other. In the event of termination, SCRMA will be obligated to provide all data, records and information developed with respect to CLIENT's business, including all loss records, to CLIENT or its designated agent on the date established by CLIENT. SCRMA will provide the records in good condition and will assist in any transition as may be desired by CLIENT. Claims Administration Service Agreement Page 4 of 6 b. CLIENT may, at its option, designate SCRMA to continue to manage all claim files with loss dates prior to the termination date of this Agreement, for a fee of 17.5% of paid claims, or on a time and charges basis at a rate agreed to by the parties. 7. Insurance Coverage a. Blanket Fidelity Bond SCRMA shall maintain a blanket fidelity bond or equivalent insurance in an amount not less than Two Million Dollars ($2,000,000.00), with an insurer or approved corporate surety covering any and all CLIENT'S, officers and employees involved in performance of the Agreement and the trust fund (imprest) account. b. Errors and Omissions Insurance SCRMA shall maintain Errors and Omissions Insurance in an amount not less than One Million Dollars ($1,000,000.00) per occurrence and aggregate. C. Public Liability and Property Damage Insurance SCRMA shall maintain commercial general liability insurance in the amount not less than One Million Dollars ($1,000,000.00) which shall be primary over any other insurance carried by CLIENT. Certificates of insurance shall name CLIENT as an additional insured. 8. General Conditions a. SCRMA shall indemnify, hold harmless and defend CLIENT, its agents, employees, assigns, successors, officers and directors against any and all loss, damage, fines, liability, costs and expenses, including reasonable attorney fees and costs that CLIENT may become obligated to pay due directly to the negligent or otherwise wrongful acts, or omissions of SCRMA, its agents, employees, officers or directors. CLIENT agrees to notify SCRMA immediately in writing of any claim, demand, notice of liability or action. Notwithstanding the immediately preceding two sentences, SCRMA shall not be obligated to indemnify CLIENT, its agents, employees, assigns, successors, officers and directors to the extent that any such loss, damage, fines, liability, costs and expenses is attributable to the negligent acts or omissions of CLIENT or its former claims administration service provider. b. CLIENT shall indemnify, hold harmless and defend SCRMA, its agents, employees, assigns, successors, officers and directors against any and all loss, damage, fines, liability, costs and expenses, including reasonable attorney fees and costs that SCRMA become obligated to pay due directly to the negligent acts or omissions of CLIENT, its agents, employees, officers or directors. SCRMA agrees to notify Client immediately in writing of any claim, demand, notice of liability or action. Notwithstanding the immediately preceding two sentences, Client shall not be obligated to indemnify SCRMA; its agents, employees, assigns, successors, officers and directors to the extent that any such loss, damage, fines, liability, costs and expenses is attributable to the negligent acts or omissions of SCRMA or its former claims administration service provider. Claims Administration Service Agreement Page 5 of 6 C. The services to be rendered by SCRMA are to be within the standards for administration of workers' compensation and general liability claims. In the event CLIENT directs SCRMA to follow a specific course of action in the handling of any claim, it shall indemnify, hold harmless and defend SCRMA against any loss, cost or expense, including reasonable attorney fees and costs, incurred in any claim for damages related to that course of action. Notwithstanding anything to the contrary herein, SCRMA shall not be held responsible or liable for any obligations pursuant to agreements or contracts between third parties and CLIENT. d. Penalties and self-imposed increases resulting from the failure of CLIENT to provide timely notice of claims (within seven days of CLIENT's knowledge of injury) or such other,employer.obligations.as awarded or imposed pursuant to Labor Code Section 5814 and Labor Code Section 4650(d) are and shall be the sole responsibility of CLIENT, and CLIENT agrees to indemnify, defend and hold SCRMA harmless from the imposition of such penalties and self-imposed increases. Penalties and self-imposed increases resulting from the acts of SCRMA as claim administrator are and shall be the sole responsibility of SCRMA, and SCRMA agrees to indemnify, defend and hold CLIENT harmless from the imposition of such penalties. e. The parties understand the administration of a self -insured workers' compensation program requires the exchange of confidential medical information between CLIENT and SCRMA in order to ensure the prompt delivery of benefits and to evaluate the accommodation of work restrictions, either on a temporary or permanent basis. CLIENT acknowledges the provisions of Labor Code, Section 3762 and agrees that CLIENT's designated employees responsible for the administration of CLIENT's workers' compensation program shall maintain the confidentiality required and abide by the restrictions on dissemination of claimants' medical information, records and reports. CLIENT's designated employees shall not disseminate medical information of claimants in violation of Labor Code Section 3762. SCRMA makes no representations whether any particular disclosure or dissemination of medical information, reports or records by or between SCRMA and CLIENT's designated employees is or is not prohibited by Labor Code Section 3762, California Code of Civil Procedure Section 56, et seq., or any other provision of State or Federal law governing the privacy and confidentiality of medical information. In the event that a claim is made as a result of the release of confidential medical information by SCRMA, CLIENT authorizes SCRMA to pay all attorney fees and costs incurred in defense of the claim as an allocated expense. f. CLIENT agrees that any action to enforce the terms of this agreement or resulting from a dispute between the parties shall be filed in Los Angeles County, California, and must be filed no later than one year from the date of the occurrence resulting in the claim, and in no event later than one year after termination of this agreement. In the event of such an action, the prevailing party shall be awarded all attorney fees and costs incurred. g. This Agreement shall be governed by the laws of the State of California. The parties agree that any and all disputes arising out of or in relation to this Agreement, including without limitation any action in tort, shall be resolved exclusively, finally and conclusively by arbitration in Los Angeles County, California under the auspices of and pursuant to the rules of the Judicial Arbitration Et Mediation Services Inc. (JAMS). Each party will select an arbitrator. Those two arbitrators will then select a third. The three member panel will make the final decision. All decisions of the arbitrators shall be in writing, and the arbitrators shall provide written reasons for their decision. The Claims Administration Service Agreement Page 6 of 6 arbitration decision shall be final and binding on the parties. Notwithstanding the foregoing, the parties shall be permitted to access the court system to enforce any arbitration award or to obtain injunctive relief. The exclusive jurisdiction and venue for any such action shall be the Superior Court of California, Los Angeles County. Any and all contracts between SCRMA and any subcontractor shall include the same arbitration clause. h. This represents the entire agreement between the parties and may only be modified in writing signed by both. Accepted By: CITY OF VERNON By:veil��,� Auth�oriz ignature — Leonis C. Malburg Name (type or print) Mayor Title 4305 Santa Fe Avenue Vernon, California 90058 Address Date:r�J�l1 c� Approved as —()U A t form: City orn Date: Att st: Manuela Giron, ity Clerk Accepted By: SOUTHERN CALIFORNIA RISK MANAGEMENT ASSOCIATES, INC. By: Authorized Signature Richard H. Taketa Name (type or print) CEO Title Date: 12 I to' CST By: _ �129 Authorized Si a ure Jody A. Gray Name (type or print) President Title Date: 313 E. Foothill Boulevard _Upland, California 91786-3952 Address