Resolution No. 95022111
RESOLUTION NO. 9502
3 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
VERNON APPROVING AND AUTHORIZING THE EXECUTION OF A
4 SERVICES AGREEMENT BY AND BETWEEN THE CITY OF
5 VERNON AND EMA, INC. FOR MAXIMO MAINTENANCE
SOFTWARE FOR THE MALBURG GENERATING STATION
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7 WHEREAS, the City of Vernon (the "City") y ) owns and operates
8 its own electric system which services the City's constituents; and
9 11 WHEREAS, the Light & Power Department desires to retain the
10 services of an independent contractor to implement, configure, convert,
11 test and train staff on the use of Maximo 6 software that tracks the
12 maintenance and inventory for the Malburg Generating; and
13 WHEREAS, the Director of Light & Power has determined that
14 EMA, Inc. ("EMA") is qualified and capable of furnishing the labor,
15 materials and expertise necessary to perform the services that the City
16 requires; and
17 WHEREAS, the City and EMA desire to enter into a Services
18 Agreement setting forth the terms and conditions under which EMA shall
19 perform the study; and
20 WHEREAS, the City Council of the City of Vernon has
21 determined that, pursuant to the provisions of subsection (a) of
22 Section 2.27 of the Vernon City Code, it is in the public interest and
23 necessity to enter into an agreement with EMA.
24 NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE
25 CITY OF VERNON AS FOLLOWS:
26 SECTION 1: The City Council of the City of Vernon hereby
27 finds and determines that the recitals contained hereinabove are true
28 and correct.
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SECTION 2: The City Council of the City of Vernon hereby
approves the Services Agreement with EMA, Inc., in substantially the
same form as the copy which is attached hereto as Exhibit A and
incorporated by reference.
SECTION 3: The City Council of the City of Vernon hereby
authorizes the Mayor or Mayor Pro-Tem to execute said Agreement for,
and on behalf of, the City of Vernon and the City Clerk is hereby
authorized to attest thereto.
SECTION 4: The City Council of the City of Vernon hereby
authorizes the City Administrator, or his designee, to make whatever
nonsubstantive, administrative and/or text changes, upon advice of
counsel, to the Agreement.
SECTION 5: The City Council of the City of Vernon hereby
directs the City Clerk, or her designee, to give one fully executed
Agreement to:
EMA, Inc.
Attn. Judith Cascio, Executive Vice President
8885 Rio San Diego Drive, Suite 301
San Diego, CA 92108
SECTION 6: The City Clerk of the City of Vernon shall
certify to the passage of this resolution, and thereupon and
thereafter the same shall be in full force and effect.
APPROVED AND ADOPTED this 17th day of December, 2007.
AT EST:
UELA GIRO , ity Clerk
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Name: Leonis C. Malburg
Title: Mayor
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STATE OF CALIFORNIA )
) ss
COUNTY OF LOS ANGELES )
I, MANUELA GIRON, City Clerk of the City of Vernon, do hereby
certify that the foregoing Resolution, being Resolution No. 9502, was
duly adopted by the City Council of the City of Vernon at a regular
meeting of the City Council duly held on Monday, December 17, 2007, and
thereafter was duly signed by the Mayor or Mayor Pro-Tem of the City of
Vernon.
(SEAL)
MANUELA -RO , City Clerk
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EXHIBIT A
SERVICES AGREEMENT
THIS AGREEMENT is made, entered into and executed in duplicate
originals, either copy of which may be considered and used as the original hereof for all
purposes, as of this 17t" day of December, 2007, in the City of Vernon, County of Los
Angeles, California
BY AND BETWEEN
AND
THE CITY OF VERNON, a municipal
corporation, hereinafter
referred to as the "City,"
4305 Santa Fe Avenue
Vernon, California 90058
EMA, INC., hereinafter referred as
"Contractor,"
8885 Rio San Diego Dr., Suite 301
San Diego, CA 92108
RECITALS
WHEREAS, the City desires to retain the services of Contractor to perform
implementation, configuration, conversion, testing and training services for Maximo 6
software that tracks the maintenance and inventory for the Malburg Generating (the
"Services"); and
WHEREAS, Contractor has prepared a scope and fee proposal dated
November 21, 2007, for the Services, a copy of which is attached hereto as Exhibit A and
incorporated by this reference (the "Proposal"); and
WHEREAS, Contractor represents that it is qualified and capable of
furnishing the labor, materials and expertise necessary to perform the Services that the
City requires; as set forth in this Agreement, and is willing to do so on the terms and
conditions set forth below; and
WHEREAS, the Contractor's cost proposal is acceptable to the City; and
WHEREAS, the City desires to enter into an agreement with Contractor to
perform the Services on a contractual basis as defined in the terms and conditions set
forth below.
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NOW, THEREFORE, IT IS AGREED AS FOLLOWS:
SECTION 1. TERM OF CONTRACT
1.01. This Agreement will become effective on December 17 2007, and will continue in
effect until the Services are completed, or until terminated as provided in this
Agreement.
SECTION 2. DEFINITION OF TERMS
2.01. Whenever used in the Agreement, the following terms shall mean:
A. "Agreement" shall mean that formally executed Agreement or Contract
which includes the Contract Documents attached. The Agreement
constitutes the entire agreement between the parties relating to its subject
matter.
B. "City" shall mean the City of Vernon, California, the entity which has
executed the Agreement and, where applicable, its affiliated companies,
and its officers, directors, employees, representatives and agents.
C. "Contractor" shall mean EMA, Inc. located at 8885 Rio San Diego Drive,
Suite 301, San Diego, CA 92108-1610 and where applicable, its affiliated
companies, and its officers, directors, employees, representatives and
agents.
D. "Contract Documents" shall include any inquiry, invitation to bid, or
proposal which may have, but not necessarily, preceded execution of the
Agreement, and including the General Provisions and all exhibits and
schedules attached to the Agreement and all plans and specifications
identified in the Contract Documents.
E. "Contract Price" shall mean the compensation set forth or provided for in
Section 4.01 of this Agreement. Whether it expressly provides for the
reimbursement of costs incurred by Contractor or simply for the payment
of a lump sum of money, it is intended to be the full and complete payment
for satisfactory completion of the Work and, unless otherwise stated, to
cover all costs whether for materials, equipment, tools, labor, services and
taxes and all overhead, rentals and profit or fee, if any.
F. "General Provisions" or "General Conditions" shall mean the General
Provisions as set forth in this Agreement.
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G. "Premises" shall mean -the physical premises under City's�roI or
ownership where Work hereunder is to be performed.
H. "Proprietary Information" and "Confidential Information" shall mean all
information, whether written or oral, which Contractor acquires from,
through or on behalf of City, directly or indirectly, or which arises out of the
Work, concerning the Work or proprietary processes in in the Work
including, without limitation, information concerning past, present or future
business plans of City, information about the operations of City's
Premises, and other City information or know-how obtained during the
Work, except information falling into any of the following categories:
1. Information which, at the time of disclosure hereunder, is in the
public domain;
2. Information which, after disclosure hereunder, enters the public
domain, except where such entry is the result of Contractor's or any
entity within Contractor's control breach of this Agreement;
3. Information which, prior to disclosure hereunder, was already in
Contractor's possession without limitation regarding disclosure to
others; or
4. Information which, subsequent to disclosure hereunder, is obtained
by Contractor from a third party who is lawfully in possession of
such information and not subject to a contractual or fiduciary
relationship to City with respect to said information and who does
not require Contractor to agree to refrain from disclosing such
information to others.
"Subcontractor" shall mean any first or lower -tier subcontractor and its
employees, representatives, agents, subcontractors or other personnel
who have been approved in the manner required by this Agreement.
J. "Work" or "Services" shall mean the work performed by Contractor and
required to be performed from time to time by City under this Agreement.
SECTION 3. SERVICES TO BE PERFORMED BY
CONTRACTOR
Specific Services
3.01. Contractor's Services shall include, but will not be limited to, all services
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necessary to provide project management for installation, configuration, data
migration, conversion, testing, and training for the Maximo software. The
Contractor's Services are more specifically detailed in the Proposal attached
hereto as Exhibit "A."
Change of Services
3.02. City may at any time, by written change order executed by the City, make
changes only to extend the Work duration and total compensation of Contractor's
Work. Only the City shall authorize changes in the scope of Work, or duties and
obligations.
3.03. City may make "Changes" by increasing, reducing or deviating from the
requirements of the scope of Work. A form of Change Order is set forth in
Exhibit B attached hereto and incorporated by reference.
Timing of Services
3.04. Contractor's Services shall commence upon the execution of this Agreement by
both parties and award by the City Council and shall end at such time as the
Services are completed and the City receives all project close-out documents,
unless this Agreement is otherwise terminated according to Section 6 of this
Agreement or extended according to the conditions and terms set forth in this
Agreement.
3.05. Time is of the essence for all Work contemplated by this Agreement. Contractor
shall start performing Services under this Agreement only after notification by the
City.
Method of Performing Services
3.06. Contractor will determine and is responsible for the method, details, and means
of performing the above -described Services.
Status of Contractor
3.07. Contractor enters into this Agreement, and will remain throughout the term of this
Agreement, as an independent contractor. Contractor agrees that it is not and
will not become an employee, partner, agent, or principal of City while this
Agreement is in effect. Contractor agrees it is not entitled to the rights or benefits
afforded to City's employees, including disability or unemployment insurance,
workers' compensation, medical insurance, sick leave, or any other employment
benefit. Contractor is responsible for providing, at its own expense, disability,
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unemployment, and other insurance, worker's compensation, training, permits,
and licenses for itself and for its employees and subcontractors. Contractor shall
have complete and sole control over its employees, the details of the Services
and methods by which the Services are accomplished, it being understood that
City is interested only in the results to be obtained by Contractor.
3.08. Contractor has no authority to enter contracts or agreements on behalf of City.
This Agreement does not create a partnership or joint venture between the
parties.
Payment of Taxes
3.09. Contractor is. responsible for paying when due all income taxes, including
estimated taxes, incurred as a result of the compensation paid by City to the
Contractor for Services under this Agreement. Contractor agrees to indemnify
City for any claims, costs, losses, fees, penalties, interest, or damages suffered
by City resulting from Contractor's failure to comply with this provision.
3.10. Payroll taxes including federal, state and local taxes shall not be withheld or paid
by City on behalf of Contractor or for the employees of the Contractor.
Contractor shall not be treated as an employee with respect to the Services
performed hereunder for federal or state tax purposes. Contractor shall be
responsible to pay taxes mandated by law.
3.11. Since Contractor is not an employee of City, Contractor is not eligible for and
shall not participate in any employee benefit of City, including pension, health or
other fringe benefits.
SECTION 4. COMPENSATION
4.01. In consideratio n.for the Services to be performed by Contractor, described in
Section 3 of this Agreement, City agrees to pay Contractor according to the
Proposal set forth in Exhibit A the not to exceed amount of Seventy -Nine
Thousand Five Hundred Fifteen Dollars and No Cents ($79,515.00) plus any
applicable taxes and excluding travel expenses estimated at twelve percent
(12%) above costs (the "Contract Price").
Entire Compensation
4.02. The Contract Price is full and complete compensation, and constitutes the entire
compensation due Contractor for the Services and any and all of Contractor's
obligations hereunder. The Contract Price set forth above is not subject to
escalation for any reason except as expressly set forth in this Agreement. No
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adjustments in compensation shall be made as a result of changes in the value
of any currency. The Contract Price shall only be adjusted by formal, written
Change Order or amendment to this Agreement.
Payment of Compensation
4.03. For Services rendered under Section 3 of this Agreement, Contractor shall be
entitled to receive monthly payments. Contractor shall submit to City a monthly
invoice and statement of Services, prepared in accordance with City
requirements, by the fifteenth (15t") of each month, for the prior calendar month's
completed Work. City will make payments to Contractor within thirty (30) days
after acceptance and approval of the invoice received from Contractor.
4.04. Contractor shall be responsible for paying any subcontractors used in the
performance of this Agreement. Subcontractors shall not bill the City directly.
Expenses
4.05. City shall not be liable to Contractor for any expenses paid or incurred by
Contractor. Expenses may only be billed if advance written approval has been
obtained from the City.
Compensation for Changes
4.06. The compensation due Contractor, or the credit due City, for changes may not be
established verbally, and shall be established in a written change order signed by
City as described in Sections 3.02 and 3.03 of this Agreement. Compensation
adjustments in each such change order shall be established by one or more of
the following bases, as determined by City: (a) a lump sum price to be negotiated
between the parties; or (b) Work unit rates to be negotiated between the parties.
Once established, the amount of the compensation due Contractor or credit due
City for a change shall not be subject to adjustment for any reason, including
changes in the value of any currency.
SECTION 5. OBLIGATIONS OF THE PARTIES
5.01. Contractor is responsible for meeting all conditions of this Agreement and City
Standards & Details for all Work performed. Substandard Work, as determined
solely by the City, shall be redone at the expense of the Contractor.
Products of Consulting
5.02. All products of consulting services including, but not limited to, manuals,
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documents and/or computer software, shall become the property of the City and
shall be delivered to the City before the end of the performance of this
Agreement. Basic notes and sketches, charts, computations and other data shall
be made available to City without restriction or limitation on their use.
Liability Insurance
5.03. Contractor and its subcontractor(s), if any, shall, prior to commencement of any
Work and for the duration of this Agreement, obtain and maintain at its own
expense, those minimum levels of insurance coverage as set forth below. Prior
to commencing Work hereunder, Contractor shall provide the City with proof of
insurance providing and maintaining the coverage and endorsements set forth
below. Said proof of insurance shall also provide that said policy or policies shall
not be canceled or materially reduced in coverage without giving at least thirty
(30) days prior written notice to the City.
5.04. The insurance coverage as listed herein, shall be properly endorsed to include
those contractual obligations which may be identified further within this
Agreement and shall be endorsed to provide City all the rights and privileges of
an additional insured.
5.05. Contractor shall cause its insurers to issue, including but not limited to,
Certificates of Insurance or, upon request, certified copies of the insurance
policies evidencing that the coverage and policy endorsements required under
this Agreement, are maintained in force.
5.06. Contractor shall ensure its subcontractor(s), if any, maintain those insurance
requirements as specified in this Agreement and are endorsed as additional
insured(s) on all required Contractor insurance coverage. Contractor and its
subcontractor(s), if any, shall maintain in effect the following minimum insurance
coverage on an Occurrence Form Policy:
Workers Compensation within the statutory limits, including occupational
illness or disease coverage in accordance with the laws of the nation,
state, territory, or province exercising jurisdiction over Contractor's
employees. Workers Compensation and Employers Liability Insurance
shall have a minimum limit of $1,000,000 per occurrence. Contractor
further agrees to hold harmless and indemnify City for any and all claims
arising out of an injury, disability, or death of any of Contractor's
employees or agents.
2. Comprehensive General Liability Insurance, including, but not limited to,
Contractual Liability, Products and Completed Operations Liability, Broad
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Form Property Damage and Bodily Injury Liability, and Explosion,
Collapse and Underground Liability, with a minimum combined single limit
of $2,000,000 per occurrence.
3. Comprehensive Automobile Insurance, including, but not limited to, all
owned, non -owned or hired vehicles with a minimum combined single limit
of $1,000,000 per occurrence for bodily injury and property damage.
4. Excess Liability Insurance with limits of $2,000,000. Such evidence of
insurance can either be through the primary insurance coverage or
through an excess policy. Such insurance shall at all times be on an
occurrence form and provide policy conditions as broad as those required
in the primary insurance.
5. Professional Liability Insurance with limits of $2,000,000.
5.07. Contractor agrees to provide insurance in the amounts and forms specified
above. Contractor shall submit to the City documentation indicating compliance
with these minimum requirements no less than one (1) day prior to the beginning
of performance under this Agreement. Contractor shall not commence
performance of its Work under this Agreement until the above insurance has
been obtained and proof of insurance has been filed with and approved by the
City.
5.08. Contractor shall not permit a subcontractor or vendor to perform work on City
premises unless and until a certificate of insurance is obtained showing that such
subcontractor or vendor has worker's compensation coverage. If Contractor
employs subcontractors as part of the Services rendered, Contractor's protective
coverage is required. Contractor may include all subcontractors as insureds
under its own policy or shall furnish separate insurance for each subcontractor,
meeting the requirements set forth above.
Representations
5.09. To the fullest extent permitted by law, Contractor shall defend, indemnify and
hold harmless City and its elected officials, officers, agents and employees from
all claims, suits, actions, demands, damages, liabilities, expenses, judgments,
settlements, and penalties, losses, fines, and all costs and expenses incurred in
connection therewith, including reasonable attorney's fees and all costs of
defense, to the extent arising out of or attributable to the negligent or wrongful
acts of Contractor or its employees or agents under this Agreement, except to
the extent arising from or caused by the sole negligence or willful misconduct of
the City, its officers, agents or employees. The terms of this indemnity shall
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survive the termination of this Agreement. The obligations in this Paragraph are
in addition to Contractor's duty to provide insurance and shall not be limited by
any limitation on the amount or type of insurance coverage carried by Contractor.
5.10. Contractor and City represent that each has read and understands the
Agreement and Contract Documents. The Contractor represents it understands
the City's regulations concerning Premises access, badges, parking, security,
safety, fire, prohibited drugs and alcohol, and smoking and other rules, and that
Contractor has visited Premises where the Work is to be done and is familiar with
the local conditions under which it is to be done. Contractor also represents that
it is experienced in performing and competent and qualified to perform the kind of
tasks or assignments included in the Work and employs or has available for
employment in sufficient numbers all unskilled, skilled, administrative,
supervisory, professional and managerial or other personnel required to perform
the Work as required by this Agreement.
5.11. Contractor represents that it has the qualifications and skills necessary to
perform the Services under this Agreement in a competent, professional manner,
without the advice or direction of City. This means Contractor is able to fulfill the
requirements of this Agreement. Failure to perform all the Services required
under this Agreement constitutes a material breach of the Agreement.
Contractor has complete and sole.discretion for the manner in which the Work
under this Agreement will be performed.
5.12. Contractor declares and states that is has complied with and will continue to
comply with all federal, state and local laws regarding business permits and
licenses that may be required to carry out the Services to be performed under
this Agreement.
5.13. Contractor agrees to indemnify, defend, and hold City free and harmless from all
claims, demands, losses, costs, expenses, obligations, liabilities, damages,
recoveries and deficiencies, including interest, penalties, attorney's fees and
costs, that City may incur as a result of a breach by Contractor of any
representation or provision contained in this Agreement or any negligent or
intentional acts or omissions by Contractor, it subcontractors, agents, and
employees or based on any claim that any software program or other product
used or furnished by Contractor in the performance of this Agreement constitutes
an infringement of any United States patent or copyright.
5.14. Contractor's rights under this Agreement may not be assigned nor may its duties
be delegated or subcontracted without the prior written consent of City. Any
assignment or delegation or subcontract in violation of this Section shall, at City's
sole discretion, be void. Consent by City shall not relieve Contractor of
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responsibility for performance of Contractor's obligations hereunder. City may
assign all or any part of this Agreement at any time effective immediately upon
written notification to Contractor.
5.15 At all times while Work is being performed on the Premises each party shall be
represented thereon by a designated representative. Each party may notify the
other in writing of the identity of such persons from time to time.
Work Injury
5.16. The treatment and care of injuries sustained by Contractor's employees,
subcontractors, representatives or other personnel shall :be and remain the
responsibility of Contractor. City's first aid facilities, if any, however, will be made
available to Contractor's employees in emergency cases that are the direct result
of accidents occurring on the Premises. City shall incur no liability for, and
Contractor hereby agrees to indemnify City against, any causes of action, claim,
liability or costs, including attorney's fees, arising in whole or part out of the
furnishing of such first aid facilities or assistance to Contractor's employees,
subcontractors, representatives or other personnel, or out of the failure to furnish
such facilities or assistance.
Records, Inspection and Audit
5.17. During the course of Work being performed, Contractor and any of its
subcontractors, shall maintain and retain, not less than three (3) years after
completion thereof, complete and accurate records of the Contractor's costs
which are chargeable to the City under this Agreement. City or its designated,
authorized representatives shall have the right during this three (3) year period,
upon written reasonable notice, to inspect and audit those records. Such records
to be maintained and retained by the Contractor shall include: (a) payroll record
accounting for the total time distribution of the Contractor's employees working
full or part time on the Work (to permit tracing to payroll payments in cash); (b)
invoices for purchases, receiving and issuing documents, and all the other unit -
inventory records for the Contractor's stores, stock or capital items; (c) paid
invoices and canceled checks for material purchased and for the subcontractor's
and any other third parties' charges; and (d) any other documentation City deems
necessary to support costs and charges under this Agreement.
Corporate Conduct
5.18. Contractor, its employees, agents or representatives shall not offer or give to an
officer, official or employee of City gifts, entertainment, payments, loans or other
gratuities to influence the award of a contract or obtain favorable treatment under
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this Agreement or any other contract.
Standard of Care
5.19 Contractor agrees that all Services provided will be conducted by the principal
and competent staff members, if any, under the supervision of the principal, and
that Services will be performed and rendered diligently. Contractor represents
that it has, or shall secure, at its own expense, all personnel required to perform
Contractor's Services under this Agreement, but at all times shall be responsible
for the Services of such personnel. Contractor may not employ any
subcontractor without the prior written approval of the City.
Indemnity Process
5.20. The City shall notify Contractor in writing of any suits, claims or demands
covered by any indemnity contained in this Agreement. Promptly after receipt of
such notice, Contractor shall assume the defense of such claim with counsel
reasonably satisfactory to City. If Contractor fails, within a reasonable time after
receipt of such notice, to assume the defense with counsel reasonably
satisfactory to City, or if, in the reasonable judgment of City, a direct or indirect
conflict of interest exists between the parties with respect to the claim, or if in the
sole judgment of City the assumption and conduct of the defense by Contractor
would materially and adversely affect City in any manner or prejudice its ability to
conduct a successful defense, then the City shall have the right to undertake the
defense, compromise and settlement of such claim for the account and at the
expense of Contractor. Notwithstanding the above, if the City in its sole
discretion so elects, City may also participate in the defense --"of such actions by
employing counsel at its expense, without waiving the Contractor's obligations to
indemnify or defend. Contractor shall not settle or compromise any claim or
consent to the entry of any judgment without the prior written consent of the City
and without an unconditional release of all liability by each claimant or plaintiff to
the City.
Treatment of Confidential and Proprietary Information
5.21. For ten (10) years after the effective date of this Agreement, Contractor shall
refrain from using any Confidential or Proprietary Information except in
connection with the Work or from disclosing it to any third party other than to
employees of Contractor who require it in performance of the Work and except to
such other third persons as City may authorize in writing. If disclosure to such an
employee or to other third persons is so authorized, Contractor shall enter into
with said party a confidentiality agreement containing provisions with respect to
use and disclosure of Proprietary Information substantially the same as those
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contained in this Agreement.
5.22. Contractor shall take reasonable precautions to safeguard any documents
containing Proprietary Information that City may supply to Contractor hereunder.
Contractor may copy, in whole or part, such documents to the extent necessary
for the performance of the Work, and Contractor shall return to City upon the
completion of the Work or request by City all such documents and copies.
5.23. Except as expressly permitted by prior written consent of the City, Contractor
and/or its subcontractors shall not disclose, permit the disclosure of, release,
disseminate, or transfer, whether orally or by any other means, any part of such
Confidential Information to any other person or entity. Contractor and/or its
subcontractors shall return any written Confidential Information and all copies
made of such items to the City upon the City's written request, but in any event
not later than the date that Contractor has performed all Work to be performed
pursuant to this Agreement. Contractor hereby agrees that such Confidential
Information and any documents provided may be used by Contractor and/or its
subcontractors only as authorized by the City. Contractor shall include a
provision in its agreements with subcontractors that bind the subcontractors to
this non -disclosure requirement.
5.24. All reports, plans, data, studies, maps, drawings, models, photographs,
documents and other writings prepared by and for Contractor, its officers,
employees, agents and subcontractors in the course of implementing this
Agreement, with the exception of working notes, internal documents and
Confidential Information provided by businesses located in City, shall be
considered the property of City. Contractor shall deliver such documents and
materials to the City as they are generated; however, Contractor may take and
retain copies of said documents and materials that are not Confidential
Information, as desired.
5.25. All reports, information, data and exhibits prepared or assembled by Contractor
in connection with the performance of its Services pursuant to this Agreement
are confidential until released by the City to the public and Contractor agrees that
such documents shall not be available to any individual or organization without
the written consent of the City prior to such release.
5.26. No reports, maps, or other documents produced in whole or in part under this
Agreement shall be the subject of an application for copyright by or on behalf of
Contractor.
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Compliance with Authority
5.27. Contractor shall comply with all laws, regulations, executive orders and other
applicable requirements of any governmental agencies having jurisdiction
including the Fair labor Standards Act, the Occupational Safety and Health Act
and all those relating in any way to employment practices and protection of the
environment. Contractor shall not discriminate against any employee or any
applicant for employment for reasons of race, color, creed, religion, sex, sexual
preference, age or national origin.
5.28. Contractor shall make timely payment of all employment taxes and of all social
security and other contributions of every kind required to be made with respect to
or measured by the wages and salaries of persons employed by Contractor.
5.29. Contractor shall indemnify City against, and hold City harmless from, any liability
or loss including liability or loss from fines or penalties arising out of Contractor's
failure to perform the obligations imposed upon it by Sections 5.27 and 5.28 of
the Agreement.
Progress Reports
5.30. Contractor shall meet with City staff, upon City's request, or as needed, in order
to provide reports or information concerning the Services being performed by
Contractor under this Agreement.
Contractor's License Classification
5.31. Contractor shall possess all appropriate licenses for the duration of this
Agreement.
City Provided Data and Services
5.32. The City shall furnish the Contractor available studies, reports and other data
pertinent to Contractor's Services; obtain or authorize Contractor to obtain or
provide additional reports and data as required; furnish to Contractor services of
others required for the performance of Contractor's Services hereunder, and
Contractor shall be entitled to use and rely upon all such information and
services provided by the City in performing Contractor's Services under this
Agreement.
5.33. The Contractor has no control over the cost of labor, materials, equipment or
services furnished by others, or over equipment vendors' or construction
contractors' methods of determining prices, or other competitive bidding or
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market conditions, practices or bidding strategies. Cost estimates are based on
the Contractor's opinion based on experience and judgment. Contractor cannot
and does not guarantee that proposals, bids or actual Project construction costs
will not vary from cost estimates prepared by Contractor.
SECTION 6. TERMINATION OF AGREEMENT
6.01. Unless otherwise terminated as provided in this Section, this Agreement will
continue in effect until such time as all studies and budgets contemplated in the
Services are complete and the City receives all project close-out documents,
unless otherwise extended according to the terms and conditions set forth in this
Agreement.
Non -Default Termination
6.02. City, at its sole discretion, may terminate this Agreement upon thirty (30) days
written notice to Contractor and such termination shall be effective in the manner
specified in such notice and shall be without prejudice to any claim that either
party may have against the other. During the thirty (30) day period after such
notice is sent, the parties shall continue to act toward each other in good faith.
6.03. In the event of any such termination, in full and complete settlement for the
termination of the Work, City shall pay Contractor for those Services performed
prior to the date of delivery of the termination notice, plus compensation for (i)
necessary Work performed during the notice period and authorized in the
termination notice, and (ii) all costs reasonably and necessarily incurred by
Contractor directly attributable to termination which could not reasonably have
been avoided and for which Contractor is not otherwise compensated that are
incurred through the date of termination and effectuating the termination
("Termination Expenses"). Termination Expenses shall not include lost.profits,
lost opportunities, consequential damages, or the like. In no event shall total
payment exceed the Contract Price.
Termination on Occurrence of Stated Events
6.04. This Agreement will terminate automatically on the occurrence of any of the
following events:
A. Bankruptcy or insolvency of either party; or
B. Sale of the Contractor; or
C. Assignment of this Agreement by Contractor without City's written
Page 14 of 19
consent.
Termination for Default
6.05. If Contractor defaults in the performance of this Agreement or materially
breaches any of its provisions, City may immediately terminate this Agreement
by giving written notification to Contractor indicating the effective date of such
termination. Termination will take effect immediately upon the date specified in
the notification. For the purposes of this paragraph, material breach of this
Agreement includes, but is not limited to, the following:
A. Contractor's failure to perform, in a manner satisfactory to the City
in its sole discretion, the Services specified in Section 3 of this
Agreement; or
B. Contractor's material breach of any obligation or provision
contained in Section 5 of this Agreement.
6.06. The waiver by either party of a breach or default by the other party shall not be
deemed a waiver of any different or later breach; nor shall any delay or omission
by either party to exercise any right it may have hereunder operate as a waiver of
any breach or default of such a right. The failure of either party to this
Agreement to exercise any of its rights under this Agreement does not constitute
a breach thereof and shall not be deemed to be a waiver of such rights or a
waiver of any subsequent breach..
6.07. In the event of any termination of this Agreement or reduction in the scope of the
Work, Contractor shall not be entitled to damages for loss of profits for the
unexecuted portion of the Work or any other damages because of such
termination or reduction.
SECTION 7. GENERAL PROVISIONS
Notices
7.01. All notices, approvals, consents and other communications between the parties
shall be in writing, and shall be sent by fax or by certified mail (return receipt
requested) to the respective addresses set forth below, or at such other address
as may be furnished by either party to the other in writing. Faxed notices,
confirmed by copy thereof, shall be deemed communicated as of the day the
facsimile was sent. Mailed notices will be deemed communicated as of the day
of receipt or the third (3`d) day after mailing, whichever occurs first.
Page 15 of 19
Contractor —
City - City of Vernon
EMA, Inc. Attn: City Administrator
Attn: Judith Cascio 4305 Santa Fe Avenue
Executive Vice President Vernon, CA 90058
8885 Rio San Diego,Dr., Suite 301
San Diego, CA 92108-1610
Fax: 619-542-1488 Fax: 323-826-1438
Telephone: 619-542-1490 Telephone: 323-583-8811
All invoices shall be mailed via U.S. Postal Service to the following address:
Vernon City Hall
Attn: Office of the Treasurer
4305 Santa Fe Avenue
Vernon, CA 90058
Entire Agreement of the Parties
7.02. This Agreement supersedes any and all agreements, either oral or written,
between the parties with respect to the rendering of Services by Contractor for
City_ and contains all of the representations, covenants, and agreements between
the parties with respect to the subject matter of this Agreement and the rendering
of those Services. Each party to this Agreement acknowledges that no
representations, inducements, promises, or agreements, orally or otherwise,
have been made by any party, or anyone acting on behalf of any party, which are
not contained in this Agreement, and that no other agreement, statement, or
promise not contained in this Agreement or a subsequent amendment or change
order shall be valid or binding. No amendment or change in the provisions of this
Agreement shall be made, except in a formal written amendment signed by
Contractor and an authorized representative of the City, or in a written change
order. Contractor expressly waives all claims for compensation based upon
quantum meruit, implied contract or oral contract. Each party represents -and
warrants that it has read and fully familiarized itself with this Agreement, and that
such party has been fully authorized to sign this Agreement.
7.03. This Agreement shall be comprised of these included provisions, together with
Exhibits A and B, which are all attached. In the event of conflict between this
Agreement and any of the exhibits, including the Proposal, this Agreement shall
Page 16 of 19
prevail.
Partial Invalidity
7.04. If any provision of this Agreement is held by a court of competent jurisdiction to
be invalid, void, or unenforceable, the remaining provisions will continue in full
force and effect without being impaired or invalidated in any way.
Law and Arbitration
7.05. All disputes arising out of or related to this Agreement, the conduct of either party
in connection with this Agreement, and the relationship and rights of the parties
in connection with this Agreement, whether characterized as breach of contract,
tort, or otherwise (except for those requesting injunctive relief) shall be
determined by binding arbitration in accordance with the terms of this Section.
The submittal of all matters to arbitration in accordance with the terms of this
Section is the sole and exclusive method, means and procedure to resolve any
and all claims, disputes or disagreements arising under this Agreement, except
for claims by either party which seek injunctive relief, which claims shall be
resolved by suit filed in the Superior Court of Los Angeles County, California, the
decision of which court shall be subject to appeal pursuant to applicable law.
The parties hereby irrevocably waive any and all rights to the contrary and shall
at all times conduct themselves in accordance with the terms of this Section,
relying on arbitration as the sole means of resolution of disputes. Arbitration of
all matters required to be arbitrated hereunder shall take place before a panel of
three retired judges of the Superior Court of the State of California (the
"Arbitrators") under the auspices of Judicial Arbitration & Mediation Services, Inc.
("JAMS"). Such arbitration shall be initiated by the parties, or either of them,
within ten (10) calendar days after either party sends notice of a demand to
arbitrate (the "Arbitration Notice") to the other party and to JAMS. The Arbitration
Notice shall contain a description of the subject matter of the arbitration, the
dispute with respect thereto, the amount involved, if any, and the remedy or
determination sought. Each party shall select a retired judge from the JAMS
panel, and the two selected judges shall mutually agree on the third retired judge
from the JAMS panel. If one of the parties does not select a retired judge from
the JAMS panel. within fourteen (14) calendar days after receipt of the Arbitration
Notice, JAMS will select the second judge, and the judge selected by JAMS and
the judge selected by the other party will select the third judge for the panel. The
third judge is to be selected within ten (10) calendar days following the selection
of the first two judges. The three judges will together serve as the Arbitrators.
The arbitration shall be conducted in Los Angeles, California. Any party may be
represented by counsel and/or other authorized representative. In rendering a
decision(s), the Arbitrators shall determine the rights and obligations of the
Page 17 of 19
parties according to the substantive and procedural laws of the State of California
and the terms of this Agreement. The decision of the Arbitrators shall be based
on the evidence introduced at the hearing and accompanied by a written
statement of decision as to each of the principal controverted issues. The
agreement of two of the three Arbitrators as to the resolution of the dispute shall
be a conclusive resolution. The Arbitrators shall deliver the written decision to
the parties within thirty (30) calendar days following the date of the selection of
the last of the Arbitrators. The decision shall be conclusive and binding, and it
may thereafter be confirmed as a judgment by the Superior Court of the State of
California, subject only to challenge on the grounds set forth in the California
Code of Civil Procedure Section 1286.2. The validity and enforceability of the
decision of the Arbitrators is to be determined exclusively by the California
courts.
Attorney's Fees
7.06. In the event a dispute, claim or litigation arises regarding this Agreement, the
prevailing party shall be entitled to reimbursement for reasonable attorneys' fees
and actual costs, which maybe set by the arbitrators or the court in the same
action or in a separate action brought for that purpose, in addition to any other
relief which is obtained.
7.07. Neither party shall be considered in default in any of its obligations under this
Agreement when a failure of performance shall be due to an uncontrollable force.
The term "uncontrollable force" shall mean any cause beyond the control of the
party affected, including, but not restricted to, flood, earthquake, storm, fire,
lightning, epidemic, war, riot, civil disturbance or disobedience, federal, state, or
municipal action, statute, ordinance, or regulation, embargoes of the United
States Government or any other government, which by exercise of due diligence
such party could not reasonably have been expected to avoid and by exercise of
due diligence has been unable to overcome. Either party rendered unable to
fulfill any of its obligations under this Agreement by reason of an uncontrollable
force shall give written notice within five (5) business days of such fact to the
other party and shall exercise due diligence to remove such inability with all
reasonable dispatch.
7.08. Except as may otherwise be specifically provided_ herein, this Agreement may be
modified or amended only by a written document executed by both Contractor
and the City and approved as to form by the City Attorney.
7.09. The captions used in this Agreement are for convenience only and shall in no
way define, limit or describe the scope or intent of the Agreement or any part
thereof.
Page 18 of 19
7.10. City reserves the right to award similar contracts to multiple contractors to ensure
the City has adequate services.
IN WITNESS WHEREOF, the parties have executed the Agreement on the dates
shown below.
City:
City of Vernon
Name:
Title:
Date:
ATTEST:
Manuela Giron
City Clerk
Contractor:
EMA, Inc.
Name:
Title:
Date:
Name:
Title:
Date:
Page 19 of 19
APPROVED AS TO FORM:
Jeff A. Harrison
City Attorney
EX�-3IBIT A
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TABLE OF CONTENTS
Cover Letter
SECTION 1 - PROFILE OF FIRM & EXPERIENCE
SECTION 2 - SCOPE OF SERVICES
SECTION 3 - STAFFING
SECTION 4 COST INFORMATION
APPENDIX A - PROFESSIONAL STAFF RESUMES
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November 21, 2007
Erik Knutson
Plant Performance Engineer
City of Vernon, Light & Power
2715 E. 501h Street
Vernon, CA 90058
RE: Request for Proposal — Maximo v6 Implementation
Dear Mr. Knutson:
EMA, Inc.
8885 Rio San Diego Dr. Suite 301
San Diego, CA 92108
Phone: 619.542.1490
Fax; 619.542.1488
www.ema-inc.com
EMA, Inc. (EMA) is pleased to submit our proposal for your Maximo v6 Implementation project.
We have enclosed one electronic pdf file for your review and we will forward one color bound
copy in addition.
As an IBM Certified Maximo Consulting and System Integration Partner, EMA is well -qualified
to provide the City "of Vernon, Light & Power Utility with your Maximo implementation services.
Examples of our electric generation customers where we have implemented Maximo include
JEA (Jacksonville Electric Authority), National Grid, City of Lakeland, and Johnson Controls (JCI-
Trigen).
We look forward to being able to serve Vernon Light and Power on this important MAXIMO
Implementation project. If you have any additional questions, please contact me directly at
jcascio(@ema-inc.com or 860-614-5207 or Mike Lindstedt at mlindstedt(a-ema-inc.com or
510-501-3850.
Sincerely,
4u'%d i t &h
Executive Vice President
EMA, Inc.
FIRM CAPABILITIES
EMA MAXIMO QUALIFICATIONS
EMA is a nation-wide consulting firm with over 32 years of experience working with municipal
government agencies and utility clients. EMA's work with municipal agencies/business units,
utilities, and public works has been focused on assisting them to operate more productively
and efficiently through the optimal use of information technology and improved work
practices. EMA couples extensive hands-on experience in the field with the technology
expertise necessary to plan, design, implement, and integrate strategic technology solutions
for improved business results. EMA's strength lies with 140 plus professional associates
throughout the United States and Canada.
EMA is -an employee -owned, technology and management consulting services company
with unmatched experience and expertise in the planning, design and implementation of
innovative, cost effective, and efficient enterprise, telemetry, communications,
instrumentation, and information systems for counties, cities, schools, utilities, and other
governmental and public sector organizations. With offices throughout the U.S. and
Canada, EMA has the depth and flexibility to handle shifting demands for resources.
EMA is a certified implementation partner of MRO Software, an IBM Company. MRO/IBM
named EMA their "Partner of the Year 2006," recognizing EMA's superior ability to implement
and configure the Maximo software and provide client satisfaction. Software configurations
are considered modifications to the software, such as adding extra fields to a screen or a
table, that still allow you to maintain your upgrade path with the software. EMA's Work
Management/Asset Management System Implementation Practice team includes highly
experienced systems analysts, programmers, and implementation and training specialists.
This team has successfully worked together on Maximo implementation, customization, and
upgrade efforts for numerous clients as well as other public departments/business units. Our
team is well versed in the details of integrating Maximo with other enterprise -wide
applications such as Geographic Information Systems (GIS), inventory and purchasing
programs, accounting/financial packages, human resources packages, CIS, and facility or
utility -wide SCADA systems.
EMA is financially stable with no significant long-term debt; we have been profitable every
year since our first year of operation in 1975. Long-term, established banking
relationships ensure good cash flow and company growth, while good financial
management provides a healthy return on assets and return on equity. EMA possesses a
sound financial condition and can fiscally perform any and all work as described in this
Response.
MAXIMO IMPLEMENTATION PROJECT EXPERIENCE
EMA .is please to provide the following project references for the City of Vernon Light
and Power selection committee's review. EMA is proud of our successful project work
with our many clients and the continuing professional business relationship we have with
them. We are providing similar recent projects as experience references.
(1) JEA; Jacksonville, FL
Maximo Expansion and Upgrades— Oracle 5.2
EMA provided professional consulting services relating to the upgrade & database
consolidation of the utility's Maximo CMMS. This included a version upgrade from 3.02 to
4.03 and the migration of five internal business groups into a single database. EMA's
tasks involved the following: Business Process Review/Facilitation of Change
Management Team; Set up of New Features and Functions/Technical Upgrade Work;
Implementation of new Work Flow.Application; Integration between Maximo and
Oracle@/Interface Design and Development; Develop Training Materials/Conduct of "Train
the Trainer" Classes. In 2001, EMA performed a further version upgrade from 4.03 to 4i.
In 2004 and 2005, EMA performed a further version upgrade to 5.2 in all areas and
provided training materials and a train -the -trainer class for the 5.2 upgrade. EMA
assisted with the consolidation of multiple Maximo database instance for consistency
across the enterprise. Additional project work included integrations to Oracle FIS.
Project Time Frame: September 2000 - January 2001; 2004-2005 (5.2 upgrade/training).
(2) City of Lakeland, FL
Continuing Maximo Consulting Services — Oracle 4.0.3
EMA was retained on a continuing basis by the City of Lakeland to perform miscellaneous
Maximo consulting services at both Lakeland Electric and Lakeland Water Utilities.
Numerous task authorizations have been performed to date and have included: Maximo
Implementation and Upgrade (Electric); Location Hierarchies (Water/Wastewater);
Customizations (Water/Wastewater); Implementation and Upgrades (Electric - Energy
Delivery and Telecommunications Areas); Central Stores Inventory Reports (Electric);
Implementation (Electric - Substation Group); General Business Process Consulting and
Application Review (Water/Wastewater)-. EMA continue to provide support and training
services and additionally integration to Oracle Financial applications using the MEA.
Project Time Frame: September 2001-September 2006.
City of Vernon Light & Power Maximo 6 Implementation EMA, INC. 1 - 2
(3) National Grid USA Service Company/MA & NY
Implementation Services - Oracle 5.2
EMA was selected to perform services in support of National Grid's Asset Information and
Maintenance Management Systems (AIMMS) Development project. The project focused
on implementing Maximo for Substation Relay and Telecommunications maintenance
activities. The Operations and Maintenance organizations are of significant size and are
responsible for a wide variety of assets covering a complete range in terms of value and
complexity. EMA assisted with the implementation of Maximo Enterprise Software,
Version 5.2, for several modules and applications, performed customization and training
materials related to the Mobile Work Manager and Work Order Tracking, Condition
Monitoring and Equipment applications, and developed several Actuate reports related to
the implementation. EMA also assisted with data loading in their Telecommunications
area as part of this effort, as well as providing related support and training. Project Time
Frame: October 2004 -.July 2006.
(4) Johnson Controls, Inc. (JCI-Trigen)
Maximo Implementation — Oracle MXES
Johnson Controls selected MRO Software's Maximo® asset management system, version
MXES running on SQL server to meet the business requirements of an important internal
project. The Johnson Control project is focused on implementing Maximo across all of
the facilities managed by JCI-Trigen. Each facility will function in the same manner to the
fullest extent practical. The facilities are managed in two groups, the Northeast plants
and the Midwest plants. All facilities have both plant and distribution components that will
be managed by Maximo. EMA provided full implementation and training services.
The Johnson Controls segment EMA worked with is a group that operates and maintains
steam, hot - and chilled -water production and distribution facilities for Thermal Science
Technologies. They also go by JCI-Trigen. http://www.thermaisciencetech.com/index.php
Project Time Frame: February - September 2006.
City of Vernon Light &Power Maximo 6 Implementation EMA, INC. 1 - 3
SCOPE OF SERVICES
...................................................................
EMA is pleased to provide the City of Vernon, Light & Power with this Statement
of Work proposal for implementation services for Maximo v6. Our statement of
work includes installation, configuration, and conversion using Maximo 6 "as is"
and utilizing the `but of the box" report functionality.
OBJECTIVES
The objectives of this implementation project are as follows:
1. Kick Off Meeting & Preparation of Project Plan
2. Install and Configure Maximo 6 Development, Training and Production
Environments
3. Requirement Development — Business Process Workshop
4, Configuration Workshop
5. Build Configurations into Maximo 6
6. Testing (SME Testing an User Acceptance Testing)
7. Move Development to Training Environment
8. Training (Train the Trainer)
9. Move Development to Production Environment
10. Report Review — Optional Specification Development (TBD)
SCOPE
Inclusions -
1. Out of the box install and configuration of Maximo 6. All hardware should
already be in place and configured appropriately
2. Workshop session to review business process
3. Workshop session to develop configuration(s). Review of legacy data.
Included: Asset Management, PM/Job Plans, Inventory, Purchasing, and
Vibration Analysis
4. Data scrubbing prior to loading
5. Configuration/loading data
City of Vernon Light $ Power Maximo 6 Implementation EMA, INC. 2-1
6. , Testing
7. User Acceptance Testing
8. Train the Trainer
9. Go Live
Note: Specific tasks to be completed by the City of Vernon, Light & Power to be
reviewed prior to the kickoff meeting.
Exclusions
1. Optional review of all canned reports
2. Specification and development of additional reports
3. Possible future interface with financial system
City of Vernon Light & Power Maximo 6 Implementation
EMA, INC. 2-2
1 WORK APPROACH
1.1 Analysis
■ TBD once the Scope of Services proposal is approved by the City of
Vernon.
Deliverables: Project Plan, Functional Requirements Document, Data
Field Validations Document, Report Specifications (Optional), and
Workshops — Business Process &Configuration.
1.2 Installation
■ The City of Vernon already has all hardware and software necessary on
site. (See attachment for specification information.)
■ EMA will be on site at the City of Vernon Light & Power to install
Maximo 6.
■ The City of Vernon will be responsible for preparing the servers for the
Maximo 6 install.
■ An IT representative should be available during this install in case .of
potential issues.
Deliverable: Installation of Maximo 6
1.3 Development
■ Installation will be completed at the City of Vernon by EMA.
■ EMA will build the configurations remotely on the development server.
Access to the City of Vernon Light & Power server(s) will be necessary.
Deliverables: Development/Configuration of Environment and Move to
Training and Production Environment
1.4 Testing
■ EMA will complete initial testing.
■ The City of Vernon, Light & Power is responsible for testing all the
incremental releases and providing EMA with feedback on problems or
issues in accordance with user acceptance training. Ultimately, the
City of Vernon Light & Power Maximo 6 Implementation EMA, INC. 2-3
City of Vernon, Light & Power will be responsible for final sign off of the
completed application.
Deliverable: Initial Testing
1.5 User Acceptance Testing
■ The City of Vernon, Light & Power is responsible for conducting user
acceptance testing.
• The City of Vernon, Light & Power is responsible for approving the
application after the final application delivery.
Deliverable: Training Session — "Train the Trainer"
1.6 Training
■ EMA will be on -site for 1 day of training. This training will be conducted
as "train the trainer."
■ EMA is responsible for providing training documentation.
■ The City of Vernon, Light & Power is responsible -for setting up the
training environment
o Server
o PCs
o Network
Deliverable: User Acceptance Testing
Note: The key project deliverables referenced throughout the EMA Work Approach can
expand/change as necessary.
City of Vernon Light & Power Maximo 6 Implementation EMA, INC. 2-4
i
I
PROFESSIONAL & TECHNICAL STAFF
.................................................................... j
EMA has a strong team of experienced and certified Maximo implementation and
integration experts who would support the City of Vernon, Light and Power Utility with
your Maximo v6 Implementation project.
Specific project management, functional leadership, and technical leadership roles will
be assigned following discussion with Light and Power's project staff at the time of an
official Notice -to -Proceed.
Experienced Key Staff Members Assure a Successful
Implementation Project
EMA offers the following Key project team for this effort. Summary qualifications
for each of these proposed team members are provided below. Complete
professional resumes are provided under Appendix A.
•� i 1 i i i i i i i 1 1 i 1 i i i i i 1 1 i 1 i 1 i i i 1 i i i i 1 1 1 1 1 i 1 1 1 1 1• •• • i i i 1 i i i i� i i i i i i i i i i i 1 i i
JUDITH CASCIO, PRINCIPAL -IN -CHARGE
Judith has more than 20 years of experience in public sector optimization and is an EMA
Executive Vice President responsible for the Public Sector Market and the Enterprise Asset
Management Practice. Her fields of special competence include information systems
planning, strategic and operational planning, operational management, organizational
development, customer service business practices, and competitive assessments. She has
worked with a number of municipal and utility clients across North America, including Akron
Public Service and Public Utilities, Louisville Metropolitan Sewer District, Hartford
Metropolitan District Commission, City of Hartford, Washington Sanitary Sewerage
Commission, Passaic Valley Sewerage Commission, and Colorado Springs Utilities. Judith
was a Vice President with Xerox consulting for 14 years prior to joining EMA. She
graduated from the University of Pennsylvania and holds an MBA from Columbia University
with a specialization in management and finance.
As Principal -In -Charge, Judith will provide support and guidance to the project team and will
be responsible for client communication and satisfaction.
MIKE LINDSTEDT, CLIENT MANAGER — MAXIMO PRACTICE
Mike brings over ten years in the implementation and marketing of EAM and CMMS
applications and the last 25 years in developing, implementing, and marketing various
manufacturing and supply chain software solutions for the commercial, utility, and government
sectors. Mike previously managed sales as well as pre and post -sales technical support for
commercial manufacturing software companies. Responsibilities also have included the design,
development, and implementation of various planning systems.
He has a strong education and business background with extensive experience in operations
and sales management, manufacturing consulting, planning, project management, and product
development.
As Client Manager, Mike will ensure client team communications and EMA's project
management team work together to meet the expected project goals and address any future
project opportunities.
MELISSA CHRISTENSEN, PROJECT MANAGER — MAXIMO PRACTICE
Melissa is an experienced Work and Asset Management System and.Enterprise Resource
Planning System Project Manager. Melissa has managed many successful maintenance
practices and continuous improvement initiatives. Clients include municipal, financial
services, energy, and facilities services organizations. Melissa's projects have addressed
not only technical issues, but have included developing essential elements for effective
maintenance management based on maintenance best practices. Melissa brings expertise
City of Vernon Light & Power Maximo 6 Implementation EMA, INC. 3 2
in business processes, data conversion, mapping, migration, configuration, report writing,
and training development and delivery.
As Project Manager, Melissa will provide direct project oversight, support and guidance to
the project team and will be responsible for client communication and satisfaction. She will
ensure progress reports and project deliverables are submitted on time and to client
satisfaction. Melissa will be the Subject Matter Expert/Tester to oversee Maximo 6
configurations and sign -off on functional requirements. She will be the track lead for Train
the Trainer training.
ROLES AND RESPONSIBILITIES FOR OUR TECHNICAL RESOURCES FOR THIS
ENGAGEMENT:
EMA's Technical Resources for this project will ensure the installation and configuration of
Maximo 6. They will be responsible for the set-up development, training, and production
environments and will be available to troubleshoot any technical issues. They will review
project activities, deliverables, reports, and any other documents as required by this project.
They will ensure the configuration of Maximo 6 and its delivery.
JOHN BRIETZ, JR. TECHNICAL RESOURCE — MAXIMO PRACTICE MANAGER
John has over 8 years of experience in a consulting environment and over 9 years'
experience working with Oracle®. He is EMA's Work and Asset Management Practice
Technical Team Lead and is involved with database programming, Maximo® enterprise
asset management system (EAMS) implementations, and system integrations for utility
clients. His project activities have included: project management, application
enhancements and extensions utilizing JSP and JAVA, DBA consulting including backup
and recovery procedures and testing, performance tuning, database layout; designing and
developing custom programs to enhance the functionality of Maximo including procedures,
packages, and triggers; and developing custom reports. John is an IBM Maximo®6 Certified
EAM Consultant and an IBM Tivoli Certified Consultant.
DAVID F. PETERSON - TECHNICAL RESOURCE
Dave brings more than 30 years of hands-on experience in software design, implementation,
testing, and technical team leadership. He is experienced in evaluation, development, and
implementation of web -based solutions, reporting applications, information systems databases,
real-time process control, standard vendor software product implementation, and custom
software development to meet customer requirements.
City of Vernon Light & Power Maximo 6 Implementation EMA, INC. 3-3
PATRICIA "PAT" MOROW - TECHNICAL RESOURCE
Pat has over 19 years' experience as a systems analyst, technology consultant, and functional
analyst. She is a certified Maximo 6 consultant and part of EMA's Maximo Implementation
Practice. Her projects have included the design and implementation of custom software
applications, technology project management, and the implementation of geographic
information systems and computerized maintenance management systems. She has
information systems expertise in the areas of integration, implementation, and technology
deployment.
PAT FULLER - TECHNICAL RESOURCE
Patrick has over 18 years experience in abroad range of software development and support
services including positions as customer service engineer, software analyst, software design
engineer, and software consultant. His current project activities include programming related to
MRO Software, an IBM Company's Maximo® asset management application.
CITY OF VERNON, LIGHT & POWER -STAFFING, ROLES & RESPONSIBILITIES
The City of Vernon project staff will be responsible for the User Acceptance Testing. They
will test Maximo 6 completed configuration, sign off on the functional requirements, and
perform the final User Acceptance of the application.
Project Commitment Statement:
Upon selection and award of contract, EMA will meet with the City of Vernon, Light and
Power's management team to finalize EMA's key project staff to remain available for your
Maximo v6 Implementation for the term of the contract. EMA will manage the project
locally. Work will be performed on -site and remotely depending upon the specific task.
City of Vernon Light & Power Maximo 6 Implementation EMA, INC. 3-4
COST INFORMATION
......................................................:............
FEES FOR SERVICES
The following provides EMA's estimates for installation, configuration, data migration, testing,
training, and other services. We have attempted to break out estimated costs for these
Various services. We have based this estimate on a time and material basis.
Project Management - i $28,70p.00
Maintain Project Plan
Weekly progress reports to Project sponsor and management
Ensure quality of deliverables through reviews with project team
and facilitate their delivery
Overall review of project activities, deliverables, reports and any J
other required project documentation
Train the Trainer i
Technical Lead - Conversion i
$33.000.00
Installation and configuration of Maximo 6
Set-up Development, Training, and Production Environment�� i
Troubleshoot any technical issues
Participate in reviewing all project activities, deliverables, reports
and any other documents required. i
Configuration of Maximo 6 and delivery
Technical Lead — Installation (Training, Development, Production
Environments)
—V
$7,200.00
Testing Application
$8,200.00
[Frain the Trainer
$2,050.00
i Total Implementation Cost i
$79,515.00
won eve ...........................................................
Note: The above costs do NOT include travel expenses. Travel expenses will be
billed as actual and can be estimated at 12% of the above costs.
City of Vernon Light & Power Maximo 6 Implementation EMA, Inc. 4 -2
PROJECT TEAM RESUMES
David F. Peterson
John Brietz, Jr.
Judith Cascio
Melissa M. Christensen
Michael t_indstedt
Patricia "Pat" .Morrow
Patrick Fuller
WEMA. DAVID F. PET'ERSON
V
FIELDS OF SPECIAL COMPETENCE
• Systems and Applications Integration Architecture
• End -User Reporting Analysis, Design, and Implementation
• Software Development Methodologies (Agile, Scrum, XP)
• Database Design (Relational and Object -oriented)
• Object -oriented Technology (Analysis and Design)
EXPERIENCE OVERVIEW
More than 30 years of hands-on experience in software design, implementation, testing and
technical team leadership. Experienced in evaluation, development, and implementation of
web -based solutions, reporting applications, information systems databases, real-time
process control, standard vendor software product implementation, and custom software
development to meet customer requirements.
ACADEMIC BACKGROUND
• Post -graduate coursework for Masters in Computer Science, University of St. Thomas,
1995-1998. Emphasis on object -oriented technology and human interface design
• Bachelor of Science Degree, Mathematics/Physics, Dana College, 1971
• Radio Engineering Institute, 1965, top of class
• Many vendor and product specific training courses
EXPERIENCE HIGHLIGHTS
• Actuate8 Report Writing, City of Corpus Christi, TX, Implementer. Revised existing and
implemented new Actuate8 reports as part of CMMS upgrade project (Maximo 4.11 to
Maximo MXES/Oracle). Included use of database functions to augment report
calculations and improve run-time performance.
• Actuate8 Report Writing, City of Albuquerque, NM, Consultant. Provided consulting to
EMA team members during implementation of Actuate8 reports as part of CMMS
upgrade project (Maximo 4.1 to Maximo MXES/Oracle).
• Actuate8 Report Writing, City of Ashville, NC, Consultant/Implementer. Provided
consulting services to City staff for implementation of various Actuate8 reports for MXES
Maximo. Included programming assistance with use of database functions to enhance
report performance.
• Maximo MXES Start Center Programming, City of Ashville, NC, Implementer. Developed
Start Centers and incorporated KPI (Key Performance Indicator) query programming for
Maximo MXES system. Incorporated stored procedures for aggregation of result set
data.
• Maximo 5.2 Data Interface Programming, Orange County Utilities, Orlando, FL,
Implementer. Developed Oracle9i database packages (PUSQL) for transferring data
between Oracle/PeopleSoft system and Maximo MXES.. Included interfaces for work
orders, meter reading data, lab data, backflow data and initial service point load from
PeopleSoft.
• Implementation of an Oracle -based Transmission Line Maintenance System, Northern
States Power Co., Eau Claire, WI, Lead Designer. The application was developed using
CASE tools, Oracle's SQL*Forms package, and SQR report writer for printed reports.
The application is used to record transmission line equipment problems, customer
complaints, and line maintenance and repair activities.
• Database Design, City of Colorado Springs, CO, Consultant. Designed and implemented
an Oracle relational database application for a centralized water information system for
CSU, Water Division. The system performs water accounting, management reporting,
and historical database functions. Work included design and implementation of interfaces
for collection system (DCPs), distribution SCADA system, and implementation of SQR
reports.
• Data Loading Utility Programming, EMA Maximo Support Team Consultant. Provided
internal and client support for custom data conversion and data loading utility programs
for several Maximo projects (City of Ft. Worth, National Grid, Georgia Transmission,
Orange County Utilities). Included data analysis, design and implementation of database
procedures for data scrubbing, data transformation and data loading into Maximo
databases (version 4.11, 5.2 and MXES). Programming included Oracle PL/SQL,
Microsoft SQL Server T-SQL and Excel spreadsheet processing.
• EMA e-OPS Software Development, Internal Technical Design Consultant. Provided
design, implementation, and technical leadership for EMA's a-OPS software suite which
centralizes water utility data into a common shared database. Included programming for
both Oracle PLISQL and Microsoft SQL server T-SQL versions of the suite supporting a
common web -based front-end user interface. This software is used by EMA clients and
includes modules for data loading, roll -up (data aggregation), special calculation
programming and extensive report generation.
DAVID F. PETERSON EMA, INC. 2
• Software Enhancements, Cincinnati Department of Industrial Waste, OH, Lead
Programmer/Analyst. Designed and implemented software enhancements for a custom
industrial monitoring and control system. The application used Oracle forms with Oracle7
database on a SCO UNIX server and SQR for printed reports. The work included
requirements analysis, design, and implementation of programming enhancements.
• Manufacturing Production Database and Reporting Application, Designer/Implementer.
Project with well-known thermostat manufacturer. The system was based on Microsoft
SQL server 7.0, GE Cimplicity HMI, and Microsoft Excel (via ODBC) for the end -user
query and reporting tool.
Database Design, Indianapolis Advanced Wastewater Treatment (AWT) Division, IN,
Designer. Developed requirements, designed, and implemented a plant -wide database
using Oracle RDBMS in a client -server environment. This included programs for data
import, forms development, and spreadsheets for report programming.
Process Database and Intranet Web Site Development, Orlando Utilities Commission,
FL, Technical Design Consultant. Implemented on Oracle 8i database and Oracle
Application server 3.0 using PL/SQL database procedures for creating dynamic HTML
pages. Work included analysis, design, and implementation of web site pages for
operator data entry, data validation, and report generation.
• Database Design, Tampa Bay Water, FL, Analyst/Designer. Assisted with study and
prototype design of a database for a decision support system. This included an analysis
of several existing SQL serverdatabases and recommendations for an optimized
database design utilizing a generic entity model (meta -data based model).
• Internet Web Site (wwwcleanwatercentral.org), Association of Metropolitan Sewerage
Agencies (AMSA) and Water Environment Research Foundation (WERF), Lead
Database Designer and Application Consultant. Designed and implemented a hosted
Internet Service Provider (ISP) site using MS SQL server 6.5 database and Active Server
Pages (ASP). Used by member utilities to share operations data.
• Data Integration, Las Vegas Valley Water Department, NV, Analyst and Designer.
Designed and implemented data transformation and data reduction programs for Las
Vegas Valley Water District. Programming was implemented as PUSQL stored
procedures in an Oracle8i database.
• Expansion for Water Industry Requirements Project, Awwa Research Foundation's
(AwwaRF) Utility Communications Architecture (UCA), Reviewer. This research project
was based on open systems architecture and promoted vendor independence.
• Process Data Management System, United Water, NJ, Lead Consultant. Designed and
implemented a centralized operations reporting and water quality database system.
Implementation was based on Oracle7 in a client/server environment using PL/SQL
stored procedures and triggers to collect and process data from multiple water
companies in several states.
DAVID F. PETERSON EMA. INC. 3
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• Master Plan, Des Moines Water Works, lA, Team Member. Participated in workshops
and helped the client to clearly define computer integration goals.
• G1S Master Address Database Project, City of Minneapolis, MN; Database Designer.
Project included the definition and mapping of objects to Oracle8i relational database
tables using Rational Rose Enterprise and Unified Modeling Language (UML) notation.
• Process Management Data System, Passaic Valley Sewerage Commissioners, NJ,
Designer and Implementer. Provided an enhanced, table-driven, special calculation
program for a process management data system. Programming included PUSQL stored
procedures on an Oracle8i database.
• Industrial Monitoring and Control System (1MCS), Passaic Valley Sewerage
Commissioners, NJ, Segment Leader and Technical Consultant. IMCS package was
third party, client/server implementation using an HP/UX-based Oracle7 database.
Assisted client with monitoring and tracking vendor deliverables and implementation
schedules. Reviewed delivered software for conformance to specifications and monitored
acceptance testing procedures.
• Database Design, City of Houston Wastewater Department, TX, Consultant. Designed
and implemented user query and analysis application for a multiple wastewater plant
process. Included an Oracle7 database and Oracle Developer forms and reports.
• Operations Reporting System, Madison Metropolitan Sewerage District, Wl, Designer
and implementer. Designed and assisted with the implementation of an operations
reporting system, using Oracle7 database in a client/server environment. The system
collects and summarizes data from water quality lab, process control, and land sludge
application databases.
interceptor Monitoring System, Metropolitan Council Environmental Services (MCES),
MN, Project Leader. Supervised and assisted in the design and implementation of a
MicroVAX -based monitoring, control, and information system for a wastewater
collection/interceptor for the MCES. Included design and implementation of relational
database, operator interface software, and data transfer programs between the
monitoring system and the information system.
Training Simulator Design and Implementation, Metropolitan Council Environmental
Services (MCES), MN, Lead Programmer. The real-time application simulates plant
processes for training control room operators. Included simulations for variable/constant
upstream head flow control, variable/constant upstream/downstream flow control, tank
level control, variable speed pump with PID level controller, two -train flow split with
adjustable ratios, and real-time chlorination control.
Production Data Monitoring System, Designer and Project Leader. Developed design
requirements and implemented UNIX -based, multi -node distributed database quality
information system for paper industry application. Developed system using CASE tools
and RDBMS software. Designed and implemented communications software using UNIX
Berkley C-socket library and TCP/IP protocol. Multi -vendor operating systems included
Interactive UNIX, DEC Ultrix and SUN O/S.
DAVID F. PETERSON EMA. INC. 4
• Design and Implementation of Real-time Control. System, Combined Sewer Overflow
(CSO) System, Lima, OH, Lead Programmer. Designed control software, including point -
naming convention, generating system database, Direct Digital Control (DDC) loops, and
system -wide supervisory control programs. Developed and implemented innovative
predictive -corrective control strategy. Field-tested control software logic; tuned controller
with simulated storm events.
• Manufacturing Data System, 3M Corporation, Application Programmer. Designed and
implemented report program interface subroutines to track parts, subassemblies, and
manufacturing field change orders for photocopier and overhead projector product lines.
• SCADA Development Support System, Control Data EMSD, Programmer. Designed and
implemented a database compiler on a mainframe -system -for -an-electric utility -SCADA -
system. Designed and developed various database file access programs and utility and
software maintenance programs.
• Grain Loading Control System, Cargil, Minneapolis, MN, Designer/Implementer.
Designed and programmed an operator interface for the control system at a rail and
barge grain loading facility using OMSI Pascal developed on a DEC PDP-11 system.
• Magnetic Disk QA/QC System, Control Data (Seagate), Designer/Implementer
Developed human interface and communications software for automated magnetic disk
and head testing system. Written in Pascal using Intel RMX-86 O/S.
CERTIFICATES, LICENSES, AND MEMBERSHIPS
Member of Twin Cities Object Technology Users Group - http://www.otug.org/
Member of Twin Cities Oracle Users Group — http://www.tcoug.org/ .
Member of Agile Experience Group — http://www.otuci.org/groups/agileexperience.html
Member of OTUG Java SIG — http://www.otug.org/grout)s/mavasig.html
Signatory Member of Agile Alliance — http://www.agilealliance.org
FCC License, First Class Radio Telephone with ship radar endorsement
TECHNOLOGY EXPERIENCE
Applications/Tools
• Maximo — Version 4.11, 5.2 and MXES
• Actuate Reportwriter - Version 7 and Version 8
• ColdFusion MX
• BEA WebLogic
Microsoft VB.Net
• Logic Works ERwin ERX
DAVID P. PETERSON EMA. INC. 5
• Rational Rose Enterprise
• Embarcadero DBArtisan, Rapid SQL & ER Studio
• Mercator Integration Tool
• Microsoft Visual Interdev
• System Architect (Sparx Systems)
Database Products
• Oracle, Oracle8i, Oracle9i, Oracle10G
• Microsoft SQL server V6/2000/2005
• Ingres (QUEL and SQL) .
• Sybase System 11
• SQL Anywhere u
• Microsoft Access
• R:BASE 5000
Programming Languages
• HTMLIDHTML/XML
• PUSQL (Oracle)
• T-SQL (MS SQL Server)
• Java
• JavaScript
• BASIC, Visual Basic, VB.Net, VBA
• C/C++
• Pascal
• Smalltalk
• COBOL
• FORTRAN
• ASSEMBLY (Intel, DG, CDC, Modcomp)
Operating Systems
• Microsoft XP, NT 3.51/4.0
• Microsoft Windows 95/98
DAVID F. PETERSON EMA. INC. 6
• ULTRIX, UNIX (SCO, Interactive, BSD)
• Intel RMX-86
• Data General RTOS/RDOS
• DEC RSX-11 S/11 M
• CDC NOS/BE, 1700 MSOS
• DEC VAX/VMS
Hardware
• Intel 80286, 86/310, 486, Pentium, Pentium II, Pentium IV
I
• NCR 3400 Database servers
• DEC VAX 11/780, 8300
• DEC System 3100/2100
• SUN SPARC Station
• HP 9000, HP Intel
• Data General NOVA
• CDC CYBER 170, 3300, 6600
• Modcomp Classic
i
• DEC PDP 11/70 I
PAPERS AND PRESENTATIONS
Peterson, D.F., et al. "Controlling Pretreatment Software Projects — A Case Study From
Passaic Valley, New Jersey." Water Environment Federation, Philadelphia, June 1997.
Peterson, D.F. and W.J. Myers. "Operations Management Systems: A Tool For Systems
Integration." American Water Works Specialty Conference, Chicago, April 1996.
Peterson, D.F. "Using Relational Databases in Object -oriented Systems." Object -oriented
Programming Systems, Languages and Applications (OOPSLA) Conference, Austin,
October 1995.
Peterson, D.F. and R. Farnham. "Indianapolis Plant -Wide Database — The Foundation for
Systems Integration. Water Environment Federation, Anaheim, October 1993.
Peterson, D.F. and E.G. Martinez. "Collection System Network Model Automates Water
Exchange Program for City of Colorado Springs." American Water Works Association
Computer Specialty Conference, Denver, April 1989.
Peterson, D.F., et al. "Computer -based Implementation of Combined Sewer Control." Journal
Water Pollution Control Federation, 1982, Vol. 54, No. 2.
DAVID F. PETERSON EMA, INC. 7
Peterson, D.F., et al. "Automatic Computer -based Control of a Combined Sewer System."
The International Association of Water Pollution Control Workshop, Munich, Germany, June
1981.
Peterson, D.F., T.M. Brueck, and J.A. Nye. "Combined Sewer Control: A Computer -based
Implementation." 53rd Annual Conference of the Water Pollution Control Federation,
September 1980.
Peterson, D:F. "Instrumentation for the Study of Electro-Optics." Nebraska Academy of
Sciences, Lincoln, February 1971.
DAVID F. PETERSON EMA, INC. 8
........................................................................
WEM'A JOHN BRIER
V
FIELDS OF SPECIAL COMPETENCE
• Maximo® CMMS Implementation
• Database Administration
• Database Programming
• Financial Systems
EXPERIENCE OVERVIEW
Over 7 years of experience in a consulting environment and over 9 years experience working
with Oracle®: Involvedwith database programming, Maximo° computerized maintenance
management system (CMMS) implementations, and system integrations for several large
utility clients. Project activities include: Application enhancements and extensions utilizing
JSP and JAVA, DBA consulting including backup and recovery procedures and testing,
performance tuning, database layout; designing and developing custom programs to
enhance the functionality of Maximo including procedures, packages, and triggers; and
developing custom reports.
ACADEMIC BACKGROUND
• Masters Business Administration, Roy E. Crummer Graduate School of Business, Rollins
College, 1996
• Bachelor of Science, Management Information Systems, Florida State University, 1992
Additional Training
MRO Maximo 5.2 Consultant Training
Maximo 6 Certified EAM Consultant
EXPERIENCE HIGHLIGHTS
CMMS Experience
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• CMMS Implementation, City of Fort Worth, TX, Technical Lead. Duties included.
Application Development (JSP, JAVA), Interface design and development, T-SQL
development, Actuate Report development, and coordination of tasks and assignments
among technical team (3-4 members).
CMMS Implementation, Tarrant Regional Water District, TX, Technical Lead. Duties
included Interface design and development, T-SQL development, Application
Development, report development, and coordination of tasks and assignments among
technical team (2-3 members).
• CMMS Implementation, Santee Cooper, SC, Technical Lead. Duties included
Application Development, Interface design and development, PUSQL development.
• CMMS Implementation and Upgrade, Jacksonville Electrical Authority, FL, Technical
Team Member., 'Duties included PUSQL development, Interface design and
development, Application Development (JSP), Actuate Report development.
• CMMS Implementation, Orange County Utilities, FL, Technical Lead. Duties included
DBA consulting, PUSQL development, Interface design and development, Application
Development (JSP, JAVA), Actuate Report development, coordination of tasks and
assignments among technical team (34 members).
• CMMS Implementation, South Mississippi Electric Power Authority, MS, Technical Team
Member. Duties included PUSQL development, Interface development and report
development.
• CMMS Implementation, Lakeland, FL, Technical Team Member. Duties included
PUSQL development, Interface development and report development.
Oracle
• Database Administration of several Enterprise systems running on Oracle Database
including Oracle Financials, Human Resources/Payroll.
• Implementation of Oracle Financials and Oracle Human Resources/Payroll. Integration
with external billing system.
• Experience with PL/SQL programming including creation of packages, procedures, and
functions.
• Knowledge of Oracle Financials Flex Fields and Structures as well as ability to access
data through the General Ledger, Purchasing, Inventory, Human Resources, and
Projects modules.
• Proficient in Oracle SQL language categories including Data Definition (DDL), Data
Control (DCL) and Data Manipulation (DML). Also knowledgeable in the use of the Data
Dictionary Views, as well as SQL*Plus and SQL Navigator.
• Executed procedures and SQL statements through batch processes.
Maximo
• Installation and Upgrade of Maximo Versions 5.x, 4.x on Oracle and SQL Server
• Implementations of MEA (Maximo Enterprise Adapter) and MIG (Maximo Integration
Gateway)
• Knowledge of Maximo Modules and how they function together as well as system
administration functions.
• Maximo Workflow
JOHN BRIETZ EMA, INC
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• eQuery and eSpreadsheet
• Maximo Mobile
• Converted Maximo production databases.from SQLBase to Oracle.
• Report development using Actuate and Brio
• Extracted Maximo database data through numerous methods including the creation of
Maximo reports using SQR3 Workbench.
SCT Banner
• Experience as Database Administrator for this enterprise system that includes Financials
and HR/Payroll.
• Managed data conversion from Legacy systems.
Access
• Created numerous databases along with queries, macros, forms and reports for easy
use and data entry as well as module programming where needed.
Visual Basic
• Created an application to interact between a barcode reader and an Oracle database.
TECHNOLOGY EXPERIENCE
Software
• MS SQL Server 7, 2000.
• Oracle 7.x, 8.x, 9.X
• SQL"Plus
• SQL Navigator
• JSP (Java Server Pages)
• Actuate 5.x, 7.x
• BRIO/SQR
• Weblogic
• Webmethods
• PSDI Maximo
• SCT Banner
• Oracle Reports
• Oracle Forms
• Visual Basic
JOHN BRIETZ EMA, INC. 3
• MS Access
• MS Excel
• Visio
• Ms Word
• MS Publisher
• Adobe PageMaker
• MS PowerPoint
• MS Exchange
Operating Systems
• MS Windows 3,x
• MS Windows for Workgroups
• MS Windows 95
• MS Windows NT 4.0
• MS Windows 2000
• MS Windows 2003
• MS Windows XP
JOHN BRIETZ - EMA, INC. 4
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WEMA- JUDITHANN K CASCIO
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FIELDS OF SPECIAL COMPETENCE
• Process Redesign
• Content Management
• Organizational Management
• Document Management
• Business Technology Applications
Business Operations
• Project Management
• Business Process Design and Alignment
• Performance Management
EXPERIENCE OVERVIEW
Judith possesses a 20 year background in organizational and management consulting. Her
fields of special competence include: organizational development; enterprise competitive
assessment, strategic planning, operational management, customer service business
practices and information systems planning. Her business focus is on analytical business
transformation, process benchmarking, organizational change management, application of
new and emerging technologies, operational planning, and project management of strategic
business systems.
ACADEMIC BACKGROUND
BA, University of Pennsylvania, Philadelphia, PA
• MBA, Columbia University, New York, NY
EXPERIENCE HIGHLIGHTS
Selecting and Implementing an Integrated Technology Solution for Enhanced Service
Delivery (311), City of Hartford, CT, Principal in Charge. Redesigning processes to
maximize and integrate utilization of the current and available technology; facilitating
customer focus groups to determine customer expectations of service delivery and then
redesigning processes to meet those customer expectations; designing processes to
eliminate duplication of effort; aligning organizational structure with service delivery
performance; and facilitating and motivating teams to streamline processes.
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Organizational and Functional Process Redesign Project, City of Akron, OH, Public
Services Department, Project Manager. Created a project plan for the consulting and
employee participants, managed the staffing and budget for the project and documented
issues requiring resolution. Facilitated functional work teams to review current practices
and processes, collect and evaluate customer feedback and design customer centric
process outcomes. Segment leader for developing a scope and requirements for a City-
wide Content Management System. Coordinated multiple work plans, prioritized
recommendations and gained employee/management consensus to implement
measurable improvements and changes.
United Technologies: Pratt and Whitney. Managed a. Financial and Document
Management Information Systems implementation for a defense contractor. Prepared
productivity and cost benefit analysis for implementation of the system. Authored the
RFP, qualified vendors and recommended solutions. Project managed the
implementation that cut cycle time of receivables from six months to sixty days by
providing timely invoice documentation through advanced technologies.
Metropolitan District Commission, CT. Segment leader in municipal water and
wastewater utility for an Enterprise Document Management .System.,Documented the
requirements and Request for Proposal, qualified vendors and negotiated. contractual
terms. Created an organizational change proposal to take advantage of the technology
and .streamline internal processes. Project managed the implementation and participated
in all management decisions pertinent to process changes.
United Water. Managed a Corporate Document Management study at a large water
utility. Observed processes within the enterprise and documented redundant manual
tasks and organizational impact. Reviewed the current technology plan and made
recommendations with cost justifications to enhance future performance. Suggested
organizational changes to streamline decision cycles and proposed information
distribution to enable educated decisions. Created a Request for Proposal for a
document management system capable of image enabling the financial system
(PeopleSoft) and the storage/distribution/version control of engineering documents.
Passaic Valley Sewer Commissioners, NJ. Segment leader for an organizational content
management system. Facilitated workshops to gather requirements from all departments
within the utility in order to electronically capture, index, retrieve, store and distribute
necessary information. Created requirements and specifications in order to image enable
all business processes (PeopleSoft, Larson, Synergen). Documented and created a
Request for Proposal for the engineering document assets including version control and
handheld red -lining capability.
Ocean County Utility Authority, NJ. Segment leader for a content management project
that included both engineering and business documents. Facilitated workshops to gather
requirements and understand workflow needs. Documented and prioritized required
functionality for image enabling of an ERP system (SAP) and an engineering change
control system. Created demonstration scripts for vendor site visits and participated in
the selection process.
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Loctite. Developed a Strategic Information Systems Plan for a Hartford County global
manufacturer of adhesives. Identified areas of opportunity, prepared requirement
documents and request for proposals, analyzed vendor responses, participated in vendor
selection and managed implementations. Final deliverables included cost benefit test,
plan and post implementation quantitative analysis.
Moore Medical. Performed a functional assessment of a large pharmaceutical distributor,
focusing on Customer Service and the use of technology. Developed a reorganization
strategy based on account size, geographic area and business segment in order to
position and focus customer -marketing specialists on revenue opportunities. Projected a
35% gross revenue increase for 12 months -actual gains in gross revenue were
measured at 57%. In order to accommodate the sales increase, a strategic information
system design and acquisition plan to speed customer ordering, identify inventory sites
and expediently route delivery traffic was implemented.
Datalmage. Responsible for the organizational management and structure of the
marketing, sales and operational divisions of a software provider and integrator.
Assessed the product offerings for viability and composed a three year strategic
marketing plan. Identified and negotiated partnership agreements with software providers
to increase revenue opportunities and position the company for accelerated growth
through acquisition.
Aetna. Participated in a study of a purchasing department and accounts payable
department within a large insurance company. Documented organizational weaknesses
and aided in the redesign and restructuring of the function into procurement.
Consolidated multi -location departments into one organization skilled in effective
processing. Gains in cycle time, staff availability and productivity were made possible by
an enterprise technology workflow implementation.
• Northeast Utilities. Created a Management Acceleration Plan (MAP) for an electric utility.
Identified organizational weaknesses and realigned management structure. The aim of
the program is to develop future middle and senior managers and provide planned
succession within the enterprise, The MAP and the fulfillment of the plan are key
elements in raising the level of executive accomplishment and developing leaders. The
plan is designed with a quantitative measurement component, the intentions of the
candidate and the needs of the Utility. Management Mentoring is utilized to align and
successfully execute the'strategic goals of the Utility
Participated as administrative team leader in competitive assessments at numerous
water and wastewater utilities as well as private corporations. Reviewed the relevant
data, created analytical competitive models and identified areas of common process.
Documented and examined the work practices of the utility and benchmarked
performance against identified processes. Prepared presentation materials that included
observations, current practice costs and short/long term recommendations.
• Metropolitan District Commission, CT. Developed a strategic organizational plan for
utility, evaluating and recommending improvements to the organizational structure,
management procedures, practices, and staffing. Documented weaknesses and
JUDITHANN M. CASCIO EMA, INC. 3
strengths of the current organization and suggested specific changes to improve
efficiency and effectiveness aligned to the five-year strategic plan.
Metropolitan Sewer District, KY. Created and co -facilitated a Management Visioning
Workshop designed to align management philosophies and tactical strategies. The
workshop purpose was to identify three-year strategic goals and begin to prepare an
organizational plan to achieve those goals. The workshop encompassed all line of
business areas individually, aligning tactical issues with the enterprise strategic future.
The deliverable was a workable plan that all Management Personnel utilized as a guide
for each Department.
Metropolitan District Commission, CT. Client project manager for the implementation of
an enterprise Information System (SAP), consisting of multiple modules to replace a non-
Y2K-compliant mainframe system; Finance, Treasury, Maintenance Management,
Project Systems, Procurement, Human Resources and Customer Care modules were
installed. Responsible for all logistical and technology aspects of the project. Providing
expertise in Best Practice benchmarks for critical processes.
Metropolitan District Commission, CT. Created and facilitated a Change Management
Program for the management and staff of a public wastewater utility in financial
operations. Facilitated workshops addressing best business practices in the finance*
discipline, including procurement, contract management, treasury, budgeting, capital
projects, revenue management, cash management, risk management and general
accounting areas. Initiated a Communication Plan to keep employees aware of the
project goals and timeline. Assisted in a staffing plan to reassign employees to other
positions when the manual activities previously performed were replaced by automation.
Managed Management expectations regarding the implementation of the SAP Rl3 suite
of applications in the areas of timeline, process change, and staffing re -alignment.
• Xerox Consulting. Managed a successful business unit of a major corporation, consisting
of marketing, sales, service, consulting and administrative staff. Responsible for all
aspects of the business within the organization.
CERTIFICATES, LICENSES, AND MEMBERSHIPS
• Certificate in Entrepreneurial Studies, Wharton, Philadelphia, PA
PAPERS AND PRESENTATIONS
Cascio, J.M. "Disaster Preparation: Are You Ready?" Presented at the 2006 International
City County Management Association Annual Conference, September 2006.
Cascio, J.M., and C. Yokopenic. "Performance Based Budgeting." Presented at 2006 United
States Conference of Mayors Annual Conference, June 2006.
Cascio, J.M. "Emergency Management: NIMS Compliance Offers Cities Real Opportunities
to Improve." EMA Communicator, Winter 2006.
JUDITHANN M. CASCIO EMA, INC
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Cascio, J.M. "The Responsible 311 Solution." Presented at the 2005 International City
County Management Association Annual Conference, September 2005.
Cascio, J.M. "Competing With the Best: Managing the Business of Public Works."
Presented at the 2004 American Public Works Association Annual Conference,
September 2004.
JUDITHANN M. CASCIO EMA, INC. 5
WEMA
hwd, MELISSA M. CHRISTENSEN
FIELDS OF SPECIAL COMPETENCE
• Project -Management
• Work and Asset Management System Implementation
• Enterprise Resource Planning System Implementation
• Business Processes
• Data Conversion
• Data Mapping
• Data Migration,
• Training Development and Delivery
• Configuration
• Report Writing
EXPERIENCE OVERVIEW
An experienced Work and Asset Management System and Enterprise Resource Planning
System Project Manager,. Melissa has managed many successful maintenance practices and
continuous improvement initiatives. Clients include municipal, financial services, energy, and
facilities services organizations. Melissa's projects have addressed not only technical
issues, but have included developing essential elements for effective maintenance
management based on maintenance best practices.
ACADEMIC BACKGROUND
BA Degree, Anthropology, San Francisco State University
BA Degree, Liberal Studies, University of California LaVerne
MA Degree, Education, Point Loma Nazarene — In progress
EXPERIENCE HIGHLIGHTS
• EMCOR Facilities Services, Phoenix, Bakersfield, Arlington. Senior Project Manager
• Logix Systems, Bakersfield. System Consultant and Project Manager
■•.••rrrr-•rrr••rrrrrrrrrrr••rrr•rrr•rrrrrrrrrr�r••�rrrrrrr�rrrrrrrrrrrrr•
• McJunkin Corportation, Bakersfield. Inventory Control, Purchasing, Safety,
Trainer/System Support
As Project Manager/Consultant, responsible for all aspects of a CMMS, imaging, and ERP
implementations, including site assessments/site report, work flow/business process
development, data conversion, data mapping, data migration, developing training materials,
user training, screen customization and configuring, database security development, and
minor report writing and compiling. Projects include:
• Torch Operating Company, California, Integration Specialist.' CMMS Implementation
• Nestle, Wisconsin and New Jersey, Integration Specialist, Consultant. CMMS
Implementation
• MGM Grand, Nevada, Integration Specialist. CMMS Implementation
• ITT Services, Hawaii,_ Project Manager. CMMS Implementation
• Ethicon, New Jersey, Consultant. CMMS Implementation
• City of Sunnyvale, California, Project Manager/Consultant. CMMS Implementation
• Reedy Creek Energy Services, Florida, Project Manager/Consultant. CMMS
Implementation
Arco Alpine, Alaska, Consultant. CMMS Implementation
• Lam Research, Fremont, California, Project Manager/Consultant, CMMS Implementation
• Lam Research, Fremont, California, Project Manager. Building Center Implementation
• Bank One, Project Manager. CMMS Implementation
• Insignia/CBRE, Project Manager. Server Transition
• Siemens, Project Manager. Server Transition
• MFN Equipment Walk Downs, East Coast and West Coast sites
• EMCOR Facilities Knowledge Center. Project Manager of over thirteen Maximo@
transitions for the EMCOR Facilities Services call center.
• COINS Ti implementation, Mobile Services Companies — EFS
• Imaging implementation, Corporate Wide - EFS
CERTIFICATES, LICENSES, AND MEMBERSHIPS
Project Management Institute PMP (Project Management Professional) Certification — in
progress
MELISSA M. CHRISTENSEN EMA, INC. 2
W_
E M A MICHAEL D. LINDSTEDT
V
FIELDS OF SPECIAL COMPETENCE
• Sales
• Marketing
• Sales management
• Contract negotiation
.EXPERIENCE OVERVIEW
• Successful career in sales, marketing and sales management with proven track record in
attaining revenue goals.
• Experience in selling software products and services including enterprise asset
management, supply chain, financial and manufacturing applications, as well as
database, e-commerce and middleware and broker technologies software.
• Negotiating and closing multi -million dollar contracts and agreements.
ACADEMIC BACKGROUND
M.B.A. in Finance, University of Southern California, Los Angeles, CA.
B.S. in Industrial Engineering (Cum Laude), University of Southern California, Los Angeles,
CA.
EXPERIENCE HIGHLIGHTS
• Total Resource Management, Alexandria, VA, Business Solutions Manager. Responsible
for sales of Enterprise Asset Management software and consulting solutions for
commercial and utilities verticals. Solutions primarily based on the implementation of
MRO's MAXIMO Software. Top producer for the company for three years and number
one sales person in 2005.
• MRO Software (formerly Project Software & Development), Bedford, MA, Strategic Sales
Executive. Responsible for sales of e-Business enterprise asset management solutions
to major accounts in North America. Part of new Strategic Account Program which.was
initiated to penetrate new accounts with little or no "footprint" by MRO Software. Success
in closing strategic new business at John Deere, GE, and Corning.
• Software AG, San. Ramon, CA, Business Development Manager. Responsible for sale of
middleware software to ISVs and equipment manufacturers in North America. Software
includes integration middleware and various databases used in the embedded market
space.
• Sales for 2001 represent 40% of total new business sales for Software AG, Inc.
• Pioneered new company product offerings for embedded market.
• NEON Technologies Inc., Emeryville, CA, Sales Manager. Responsible for sales of
Enterprise Applications Integration Software across multiple industry groups for
California, Arizona and Nevada. Sold solutions based on various integration brokers that
integrate legacy, client/server and web -based applications as well as a number of well-
known ERP packages.
• Project Software & Development, Inc., Bedford, MA, Vertical Account ManagerlTerritory
Manager. Responsible for sale of Asset Management Software in eight western states.
Responsible for selling software to Utilities and Federal Government Verticals in Western
North America. Asset Management solution involved work management, inventory
management, purchasing, scheduling and e-commerce software. Member of Company's
"Quota Club" for 1996 and 1997.
In 1997 received award for number one salesperson within the entire company.
In 1996 received award for highest sales performance for first year salesperson
within the company.
i2 Technologies, Inc„ Dallas, TX, Regional Sales Manager. Responsible for sales and
marketing of Planning, Scheduling and Supply Chain Management Software for Western
Region and for named strategic accounts. Hired to open sales territory for the western
United States and to close key accounts. Significant accomplishments include:
Closed first semiconductor account in company.
Sold large multi site $3 million dollar deal to Fortune 100 consumer product
goods company.
• Oracle Corporation Inc., Redwood Shores, CA, Strategic Account Manager. Sold
databases and tools as well as manufacturing and financial applications. Significant
accomplishments include successfully penetrating and closing business at new strategic
high-tech accounts in Silicon Valley and the Far East.
• PROMIS Systems Corp. Milton Keynes, EnglandlFrankfurt, Germany, Director,
European Operations. Responsible for European operations for Factory Floor
Management and Cell/Equipment Automation software. Responsible for sales, strategic
planning and marketing, staffing, customer and technical support and contract
negotiations. Hired to entirely revamp sales and marketing operations for Europe, Africa
and the Middle East. Significant accomplishments include:
• After first year, European revenues had increased by over 300% from previous
year.
• Started Central European operations, creating PROMIS Systems GmbH in
Frankfurt, Germany and hiring sales, marketing and technical support people.
MICHAEL D. LINDSTEDT EMA. INC
• Set up new distribution channels for Southern and Northern Europe and
Middle East.
• Consilium, Inc., Mountain View, CA, District Sales Manager. Manager for sales and
technical support for the Northwestern United States for this Factory Floor Management.
software company. Responsible for sales, staffing, customer support for District.
Responsible for 15sales and technical people. Started District, hiring all sales and
support personnel for newly created offices. Significant accomplishments include:
• Opened two new offices in Bellevue, Washington and Denver, Colorado.
• As Manager, the Northwest District exceeded quota every quarter and attended
Company's "Winner Circle" for 1990.
• Consilium, Inc., Mountain View, CA, Sales Account Manager. Responsible for sales and
account management to Fortune 500 accounts. Significant accomplishments include:
• Top sales person in company -for 1987, 1988 and 1989, having averaged 25% of
the total company's revenue all three years.
• In 1989 closed the largest sale ever for the company to Boeing Commercial
Aircraft.
• In 1985 and 1986 pioneered new territories in the Midwest, the Northeast and in
Southern California closing business in a number of key strategic accounts.
• Application and Manufacturing Consultant. Responsible for both pre -sales and post -sales
support of product. Also responsible for design, development and implementation of a
company -wide planning system for large semiconductor company.
MICHAEL D. LINDSTEDT EMA, INC. 3
E Mkt' PATRICIA (PAT) MORROW
how
FIELDS OF SPECIAL COMPETENCE
• Computerized Maintenance Management Systems (CMMS)
• Geographic Information Systems (GIS)
• Data Modeling (Relational Database Development)
• Oracle® Development and Data Base Administration
• Data Conversion and Database Integration
• Remote Computing
EXPERIENCE OVERVIEW
Over 20 years experience as a systems analyst, technology consultant, and functional
analyst. Projects have included the design and implementation of custom software
applications, technology project management, and the implementation of geographic
information systems and computerized :maintenance management systems. She has
information systems expertise in the areas of integration, implementation, and technology
deployment.
ACADEMIC BACKGROUND
Masters of Business Administration (Summa Cum Laude), Florida Metropolitan
University, 2000
Bachelor of Science, Geography/Computer Cartography, University of Alberta, 1987
Additional Training/Technical Courses
• Actuate eRDPro
• Maximo 6 Certified Consultant I
a�r�r
• MRO Maximo® Core Consultant
• Syclo Developer
• Oracle Designer/2000 Systems Design and Tools
• Oracle Designer/2000 Reports
• Oracle Enterprise DBA: Architecture and Administration
• SQL+, PUSQL
• SCO Unix
••• I I I f 1 1 1 1 1 1 1 1 1 f f I f I f 1 1 1 1 1 1 1� 1 1• •.• • I f 1 1 1 f f f f I f f f f f f I f I f f f f f f f f f f f f f f f 1•
EXPERIENCE HIGHLIGHTS
• CMMS Upgrade, Clearwater, FL — Maximo 6, Oracle,WebLogic.
— Project responsibilities included database upgrades, data updates, database
configuration, data conversion, custom classes, screen modifications, and server
troubleshooting, Maximo 6 installation and application of patches, Actuate report
server installation and application of patches, and Bea WebLogic installation and
configuration.
• CMMS Implementation, Orlando, FL — Maximo 6, Oracle, WebLogic.
— Project responsibilities included database installation, database configuration,
data conversion and loading, and screen modifications. Maximo 6 installation
and application of patches, Actuate report server installation and application of
patches, and WebLogic installation and configuration.
• CMMS Upgrade, Albuquerque, NM — Maximo 6, Oracle, WebSphere.
Project responsibilities included database upgrades, data updates, database
configuration, data conversion, custom procedures, screen modifications,
clustered server troubleshooting, interfaces between Maximo 6 (MXES) and
Human Resources, Maximo 6 installation and application of patches, and Bea
WebSphere installation and configuration.
CMMS Upgrade, Corpus Christi, TX— Maximo 6, Oracle, WebLogic.
— Project responsibilities included database upgrades, data updates, database
configuration, data conversion; custom procedures, screen modifications,
clustered server troubleshooting, interfaces between Maximo 6 (MXES) and
Human Resources, Maximo 6 installation and application of patches, WorkTech
installation and configuration, and Bea WebLogic installation and configuration.
• CMMS Consolidation and Upgrade, JEA (Water/Wastewater/Electric Utility), FL —
Maximo 5, Oracle, WebLogic.
— Project responsibilities included database upgrades, data updates, database
configuration, clustered server setup and configuration, load balancing
configuration, custom interfaces between Maximo 5.2 and Oracle Financials,
MEA installation, configuration, and customization between Maximo and OF,
Maximo 5.2 installation, Bea WebLogic installation and configuration,
Transportation install, application of patches, and documentation.
• Strategic Information Systems Master Plan, Pinellas County Utilities, FL, Systems
ImplementerlTechnical Support.
— Led implementation of Computerized Maintenance Management System (CMMS)
for the potable water, sewer, and reclaim water departments — down to the retail
customer level. Project responsibilities included data mapping, database
configuration, screen customizations, user acceptance, report writing, and
training.
PATRICIA MORROW EMA, INC.
...........&see
stem (GIs) for potable water,
of Geographic Information System raiser's digital land base.
Led deploymentin countywide tax appraiser's
sewer, and reclaim water overlay g
Project responsi
bilities included data collection, data extraction, data input, an
report writing.
es through custom interface
implemented electronic transfer of Sunshine One -Call tickets o
Defined and i p rotes
utility CMMS. Tickets are viewed and p of information.
screen, and work orders generated without the reentry water Quality/
application interfaces to: CMMSIGIS,
stem (n interMMS, Oracle FinancialslCMMS,
Assisted with an dlor wrote app
GIS, Customer Information SY
- a111CMMS, utility billslOracle Financials, ItronICMMS, and
Sunshine One C
SCADp,1ClS. and reclaim water infrastructure
potable water, sewer,
_ Production of CD showing P s CD includes searchable mer frastructu
nformation attribute
over tax appraiser base map - , and customer
.map Pagepersonnel .
information for field equipment, remote computing project. FielddCDPD) card
ed rototype and deployedacket data
Develop P database via cellular data p
are able to attach to CMMS Information is updated
attached to the network. Informatio is available directly from the
without being atta to or palm Pilot -
database,
not batch loaded to a laptop
directly tolfrom the database and the remote units. ersonnel
fi
Analysis of information available
' filtration database. Field p
_ Defined and implemented Inflow and Inon.
update database with real time informatiof Oracle
across enterprise immediately. program debugging
Systems Analyst -Responsible for datEDissuppo anupgrade, software analysis, and
databases,.
Electronic Data Interface ( ) an using JIT technology•
program installations for international .fertilizeof A Berta - Responsibilities included
sterns Manager for University reporting; implemented and
Information Sy administration, and database rep on At)(
rit data entry ment offices)
database integ Y for Alumni AffairslDevelop
managed VITAL Gracie databa ro (ramming
and clerical personnel; and trained
operating system, supervised p g uter applications.
Responsible for management of mainframe cost
personnel in mainframe and microcomputer
P2, Designed,
Cost Analyst for Public Electric Utility - using
• scheduling; and document databases using
database (C$1.2 billion), database (using
venture
programmed,
and implemented a cost databasde and g ma ntenance of a joint
Oracle on SCO Unix) for initial construction an
power plant.
Y AND FUNCTIONAL EXPERIENCE
T'ECHNOLOG ement Systems
Computerized Maintenance Manag
Cost Accounting
Scheduling
Geographic Information Systems
EMA, INC.
PATRICIA MORROW
• Development (Fund Raising for Non -Profit Organizations)
• Alumni Records
• Student Records
• Database Integration
• Accounts Payable/Accounts Receivable
• Inventory/Shipping
Software
• MRO Maximo®
• MS Office Professional
• Actuate eRDPro
• MapGuide
• Oracle Reports, Oracle Forms, Oracle Designer/Developer
• Paradox
• AutoCAD, AutoView
PATRICIA MORROW EMA; INC. 4
i
Operating Systems
• UNIX (SCO, IBM AIX, Linux)
• DOS
•. MTS/MVS
• TSO/JCL
J
• Windows (3.x, 95, NT, XP)
Programming Languages
• Pascal
• SQL+
• PL/SQL I
• FORTRAN
I
• C++ j
Databases
• Oracle (6, 7, 8, 9, and 10)
• MS Access
• SAS
• SQL Server
PAPERS AND PRESENTATIONS
Morrow, P.J. "Use of a System — Does It Mean Success?" GITA (Geospatial Information
and Technology Association) Conference, Seattle, WA, 2004.
Morrow, P.J. Demonstration of MapGuide Remote Solution GITA (Geospatial Information
and Technology Association) Conference, Seattle, WA, 2004.
Morrow, P.J. and Barrett K. "CMMS (Maximo®) and GIS Integrated Decision Making."
AWWA Information Management and Technology Conference (IMTECH), Santa Clara, CA,
April 2003.
Morrow, P.J, and Beres M. "Informed Decision Making via Maximo® and a GIS." Maximo
Utility Working Group Fall Workshop, Scottsdale, AZ, September 2002.
Morrow, P.J. and Karlander L. "Informed Decision Making via Maximo@ and a GIS." MRO
World 2002, Orlando, FL, July 2002.
Morrow, P.J. and Mortezzo, R. "Remote Computing with CM\MS (Maximo)"-MRO World,
Orlando, FL, July 2002.
PATRICIA MORROW EMA, INC. 5
••rrrrrrrrrrrrrrrrrrrrr�rrrrrrrrrrrrrrr�rrrrrrrrrrrrrrrrrrrrrrrirrrrrrr•
Morrow, P.J. and Mortezzo, R. Demonstration of Remote Computing via CDPD, MRO
World, Orlando, FL, July 2002.
Morrow, P.J. and Wrigley J. "Leveraging Technology to Assist with Infrastructure
;
Management." AWWA Information Management and Technology Conference (IMTECH), ;
New Orleans, LA, April 1999.
Morrow, P.J. and Wrigley J. Demonstration of GIS CD Solution AWWA Information
Management and Technology Conference (IMTECH), New Orleans, LA, April 1999.
Morrow, P.J. and Wrigley J. "Leveraging Technology to Assist with Infrastructure
Management." Florida Water Resources Conference, April 1998.
PATRICIA MORROW EMA, INC. 6
WE M A' PATRICK FULLER
hod
FIELDS OF SPECIAL COMPETENCE
• Software Application Development
• Database and Object -Oriented Programming
• Maximo® Enterprise Asset Management Systems
EXPERIENCE OVERVIEW
Over 18 years experience in a broad range of software development and support services
including positions as customer service engineer, software analyst, software design
engineer, and software consultant. Current project activities include programming related to
MRO Software, an IBM Company's Maximo® asset management application.
ACADEMIC BACKGROUND
• Computer Science, State University of New York (Cobleskill)
EXPERIENCE HIGHLIGHTS
• Maximo Implementation project, Sarasota County, Florida, Technical Team Member.
Developed "Business Process Security Solution" custom application that is used to
isolate transactions within Maximo. It allows users to only modify records that are
associated to them via group authentication. It also allows for default values to be
populated in the search screens within the application to make searching for records
easier for the end user.
• Maximo Implementation, Sarasota County, Florida, Technical Team Member. Created a
new application that can be used to automatically move all inventory records from one
storeroom to.another. For example, this will be used when the client decommissions a
truck that carries inventory and the inventory moves to a new truck.
• Maximo Implementation, Orange County, Florida, Technical Team Member. Currently
working on a rules engine to be used to perform validations against an Advantage
database when a purchase order is created.
• Maximo Implementation, San Diego, California, Technical Team Member. Created two
interfaces that are used to update the Meter Readings and Materials Transaction tables
with data read from CSV files that are created by fleet operators. These interfaces read
the original CSV files and format the data into Maximo and create new CSV files. They
then call the 'MEA' to load the newly created files. This is attached to a Maximo
'CronTask' which runs daily.
• Maximo Customization, Multiple Clients, Software Developer. Created a generic data
loader used by multiple clients to load data into Maximo to replace PL/SQL.
• Prior to joining EMA, Patrick was a key team member crucial in achieving final
acceptance of $25 million dollar system application software upgrade for Division of
Criminal Justice Service New York State.
• He also accomplished numerous mission critical objectives resulting in meeting major
milestones and avoiding contract penalties for the New York City Police Department.
• He developed a "Store and Forward" application that is used for receiving, modifying,
validating and transmitting fingerprint records from external system to the Department's
AFIS (Automated Fingerprint Identification System). This application was written to be
easily configurable so that customization could be performed onsite by operators. It was
designed to be able to use any database that supports JDBC and runs under J2EE. This
application uses "MOM" for its internal message flow. This application is being used by
the Division of Criminal Justice Services (NY State), the New York City Police
Department, the Maryland State Police, and the Department of Corrections (NY State).
• Patrick also developed an incident tracking and reporting system with automated
equipment availability reporting. This application tracks system downtime at the
hardware and software component level. He developed an MIS system that connected
to the existing AFIS application to gather statistical data on the application suite's
performance and reliability.
He created a suite of J2EE applications to be used to test IBM middleware and backend
products allowing for cross platform capabilities in a "Service Oriented Architecture"
(ZSeries, PSeries, (Series, XSeries). The products used by the application include:
Edge Server, HTTP Server, WebSphere Application Server, WebSphere MQSenes,
WebSphere Enterprise Service Bus, WebSphere Message Broker, DB2 Universal
Database.
CERTIFICATES, LICENSES, AND MEMBERSHIPS
Memberships:
• Java Developers Network
• Sun Developers Network
• AIX Developers Network
• Sybase Developers Network
• Linux.com
TECHNOLOGY EXPERIENCE
Programming/Scripting Languages
• Java
PATRICK. FULLER EMA, INC.
• C
• C++
• Pythno
• JavaScript
• Unix Shell
• SQL & Transact Query
• Perl
• Jython
Operating Systems and Databases
• IBM AIX
• Sun Solaris
• Various Linux Platforms
• Microsoft Windows (NT, XP)
• Sybase Adaptive Server
• Microsoft SQL Server
• DB2 Universal Database
• Oracle
MySQL
Middleware & Application Platforms
• IBM WebSphere Application Server
• IBM WebSphere Enterprise Service Bus
• IBM Websphere MQSeries
• IBM HTTP Server
• IBM Edge Server
•. Apache HTTP Server
• Apache Tomcat
IDE's
• Rational Application Developer
• Eclipse
PATRICK FULLER EMA, INC. 3
...................................... • • ...... • ..................... ... .
• WebSphere Studio Developer
• WebSphere Integration Developer
Source Control
• CVS
• SCCS
• Rational Clear Case
PAPERS AND PRESENTATIONS
PATRICK FULLER EMA, INC. 4
EXHIBIT B
EXHIBIT B
Form Change Order
CHANGE
Contract Number:
Change Number:
The requirements of the above designated Agreement are changed as follows:
City and Contractor agree that Contractor's compensation shall be adjusted as follows:
City and Contractor agree that Contractor's schedule shall be adjusted as follows:
This adjustment covers the entire compensation for the Change set forth above and includes, but
is not limited to compensation for all engineering, material, equipment, subcontracts, labor,
overhead, profit, changes in scheduling and delays resulting, directly or indirectly, from the
Change, as further detailed in the Agreement.
Contractor: EMA, Inc. City: City of Vernon
:
Date
I_:
By
Date
INSTRUCTIONS TO CONTRACTOR
Contract Number:
Instruction to Contractor Number:
Date:
Specific Instructions to Contractor:
In accordance with the Terms and Conditions of the Agreement, the City classifies these
instructions as:
Supplementary instructions, not involving a Change
(Should these instructions be, in the opinion of Contractor, a "Change", written notice thereof
must be given to City within 10 days of the receipt of these instructions. If such written notice is
given, Contractor shall not commence with the work so ordered until written agreement is
reached on the classification of these instructions and on the resulting adjustment in contract
compensation, if any.) In the event that City and Contractor fail to agree on the classification of
these instructions or resulting adjustment in contract compensation, if any, refer to the Changes
Section of the Agreement.
A Change
(Contractor shall, within 10 days of the receipt of these instructions, furnish City a statement of
its proposal for adjustment in contract compensation occasioned hereby. Contractor shall not
commence with the work so ordered until written agreement is reached on the resulting
adjustment in contract compensation, if any.) In the event that City and Contractor fail to agree
on the classification of these instructions or resulting adjustments in contract compensation, if
any, refer to the Changes Sections of the Agreement.
City Representative
Please acknowledge receipt of this instruction by returning one copy signed in the space
provided below. Contractor's signature hereon does not indicate his acceptance of the
classification assigned hereto by City.
Contractor's Representative
M
Date
Date
-Al — .
4305 Santa Fe Avenue, Vernon, California 90058
Telephone (323) 583-8811
January 24, 2008
EMA, Inc.
Attn: Judith Cascio, Executive Vice President
8885 Rio San Diego Drive, Suite 301
San Diego, CA 92108
Re: Services Agreement for Maximo Maintenance Software
Dear Ms. Cascio:
The insurance requirements have been met. Transmitted herewith is a
fully executed agreement as referenced above, approved by City Council
on December 17, 2007, through Resolution No. 9502.
If you have any questions regarding this matter, please call Mr. Donal
O'Callaghan, at (323) 583-8811 ext. 834.
ry truly yours,
Xe11y r,i
City Clerk
NG:dr
c: Donal O'Callaghan
Dolores Jaunzemis
Resolution No. 9502
Agreement File No. 07-144
Exclusively Industfiaf
SERVICES AGREEMENT
THIS AGREEMENT is made, entered into and. executed in duplicate
originals, either copy of which may be considered and used as the original hereof for all
purposes, as of this 17th day of December, 2007, in the City of Vernon, County of Los
Angeles, California
BY AND BETWEEN THE CITY OF VERNON, a municipal
corporation, hereinafter
referred to as the "City,"
4305 Santa Fe Avenue
Vernon, California 90058
AND 'E'MA, 'INC., hereinafter referred as
"Contractor,"
8885 Rio San Diego Dr., Suite 301
San Diego, CA 92108
RECITALS
WHEREAS, the City desires to retain the services of Contractor to perform
implementation, configuration, conversion, testing and training services for Maximo 6
software that tracks the maintenance and inventory for the Malburg Generating (the
"Services"); and
WHEREAS, Contractor has prepared a scope and fee proposal dated
November 21, 2007, for the Services, a copy of which is attached hereto as Exhibit A and
incorporated by this reference (the "Proposal'); and
WHEREAS, Contractor represents that it is qualified and capable of
furnishing the labor, materials and expertise necessary to perform the Services that the
City requires, as set forth in this Agreement, and is willing to do so on the terms and
conditions set forth below; and
WHEREAS, the Contractor's cost.proposal is acceptable to the City; and
WHEREAS, the City desires to enter into an agreement with Contractor to
perform the Services on a contractual basis as defined in the terms and conditions set
forth below.
Page 1 of 19
NOW, THEREFORE, IT IS AGREED AS FOLLOWS:
SECTION 1. TERM OF CONTRACT
1.01. This Agreement will become effective on December 17 2007, and will continue in
effect until the Services are completed, or until terminated as provided in this
Agreement.
SECTION 2. DEFINITION OF TERMS
2.01. Whenever used in the Agreement, the following terms shall mean:
A. "Agreement" shall mean that formally executed Agreement or Contract
which includes the Contract Documents attached. The Agreement
constitutes the entire agreement between the ,parties relating to its subject
matter.
B. "`City" s'ha11 mean'fhe City of Vernon, California, the entity which has
executed the Agreement and, where applicable, its affiliated companies,
and its officers; directors; employees, representatives and agents.
C. "Contractor" shalt mean 'EMA, Inc. located at 8885 Rio San Diego 'Drive,
Suite 301, San Diego, CA 92108-1610 and where applicable, its affiliated
companies, and its officers, directors, employees, representatives and
agents.
D. "Contract Documents" shall include any inquiry, invitation to bid, or
proposal which may have, but not necessarily, preceded execution of the
Agreement, and including the General Provisions and all exhibits and
schedules attached to the Agreement and all plans and specifications
identified in the Contract Documents.
E. "Contract Price" shall mean the compensation set forth or provided for in
Section 4.01 of this Agreement. Whether it expressly provides for the
reimbursement of costs incurred by Contractor or simply for the payment
of a lump sum of money, it is intended to be the full and complete payment
for satisfactory completion of the Work and, unless otherwise stated, to
cover all costs whether for materials, equipment, tools, labor, services and
taxes and all overhead, rentals and profit or fee, if any.
F. "General Provisions" or "General Conditions" shall mean the General
Provisions as set forth in this Agreement.
Page 2 of 19
G. "Premises" shall mean the physical premises under City's control or
ownership where Work hereunder is to be performed.
H. "Proprietary Information" and "Confidential Information" shall mean all
information, whether written or oral, which Contractor acquires from,
through or on behalf of City, directly or indirectly, or which arises out of the
Work, concerning the Work or proprietary processes involved in the Work
including, without limitation, information concerning past, present or future
business plans of City, information about the operations of City's
Premises, and other City information or know-how obtained during the
Work, except information falling into any of the following categories:
1. Information which, at the time of disclosure hereunder, is in the
public domain;
2. Information which, after disclosure hereunder, enters the public
domain, except where such entryis the result of Contractor's or any
entity within Contractor's control breach of this Agreement;
3. Information which; prior to disclosure hereunder, was already in
Contractor's possession without limitation regarding disclosure to
others; or
4. Information which; subsequent to disclosure hereunder, is obtained
by Contractor from a third party who is lawfully in possession of
such information and not subject to a contractual or fiduciary
relationship to City with respect to said information and who does
not require Contractor to agree to refrain from disclosing such
information to others.
I. "Subcontractor" shall mean any first or lower -tier subcontractor and its
employees, representatives, agents, subcontractors or other personnel
who have been approved in the manner required by this Agreement.
J. "Work" or "Services" shall mean the work performed by Contractor and
required to be performed from time to time by City under this Agreement.
SECTION 3. SERVICES TO BE PERFORMED BY
CONTRACTOR
Specific Services
3.01. Contractor's Services shall include, but will not be limited to, all services
Page 3 of 19
necessary to provide project management for installation, configuration, data
migration, conversion, testing, and training for the Maximo software. The
Contractor's Services are more specifically detailed in the Proposal attached
hereto as Exhibit "A."
Change of Services
3.02. City may at any time, by written change order executed by the City, make
changes only to extend the Work duration and total compensation of Contractor's
Work. Only the City shall authorize changes in the scope of Work, or duties and
obligations.
3.03. City may make "Changes" by increasing, reducing or deviating from the
requirements of the scope of Work. A form of Change Order is set forth in
'Exhibit B attached hereto and incorporated by reference.
Timing of Services
3.04. Contractor's Services shall commence upon the execution of this Agreement by
both parties and award:by the City Council and shall end at such time as the
Services are completed and the City receives all project close-out documents,
unless this Agreement is otherwise terminatedaccording to Section 6 of this
Agreement or extended according to the conditions and terms set forth in this
Agreement.
3.05. Schedule. Contractor shall commence the services upon execution of this
Agreement, and shall perform such services based on the standards of
reasonable care of the profession and expeditiously as is consistent with the
professional skill and care and the orderly progress of the Contractor's services,
and shall complete such services in accordance with the schedule. It is agreed
that such schedule shall be adjusted from time to time only upon the mutual
agreement of the parties hereto, and shall include allowances for period of time
required by City's review. The time limits established by this schedule and
approved by City and the Contractor shall not, except for reasonable cause, be
exceeded by the Contractor or City.
Method of Performing Services
3.06. Contractor will determine and is responsible for the method, details, and means
of performing the above -described Services.
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Status of Contractor
3.07. Contractor enters into this Agreement, and will remain throughout the term of this
Agreement, as an independent contractor. Contractor agrees that it is not and
will not become an employee, partner, agent, or principal of City while this
Agreement is in effect. Contractor agrees it is not entitled to the rights or benefits
afforded to City's employees, including disability or unemployment insurance,
workers' compensation, medical insurance, sick leave, or any other employment
benefit. Contractor is responsible for providing, at its own expense, disability,
unemployment, and other insurance, worker's compensation, training, permits,
and licenses for itself and for its employees and subcontractors. Contractor shall
have complete and sole control over its employees, the details of the Services
and methods by which the Services are accomplished, it being understood that
City is interested only in the results to be obtained by Contractor.
3.08. Contractor has no authority to enter contracts or agreements on behalf of City.
This Agreement does not create a partnership or joint venture between the
parties.
Paymentof Taxes
3.09. Contractor is responsible for paying when due all income taxes, including
estimated taxes; incurred as a result of the compensation paid by City to the
Contractor for Services under this Agreement. Contractor agrees to indemnify
City for any claims, costs, losses, fees; penalties, interest, or damages suffered
by City resulting from Contractor's failure to comply with this provision.
3.10. Payroll taxes including federal, state and local taxes shall not be withheld or paid
by City on behalf of Contractor or for the employees of the Contractor.
Contractor shall not be treated as an employee with respect to the Services
performed hereunder for federal or state tax purposes. Contractor shall be
responsible to pay taxes mandated bylaw.
3.11. Since Contractor is not an employee of City, Contractor is not eligible for and
shall not participate in any employee benefit of City, including pension, health or
other fringe benefits.
SECTION 4. COMPENSATION
4.01. In consideration for the Services to be performed by Contractor, described in
Section 3 of this Agreement, City agrees to pay Contractor according to the
Proposal set forth in Exhibit A the not to exceed amount of Seventy -Nine
Thousand Five Hundred Fifteen Dollars and No Cents ($79,515.00) plus any
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applicable taxes and travel expenses estimated at Nine Thousand Six Hundred
Dollars and No Cents ($9,600.00) (the "Contract Price").
Entire Compensation
4.02. The Contract Price is full and complete compensation, and constitutes the entire
compensationdueContractor for the Services and any and all of Contractor's
obligations hereunder. The Contract Price set forth above is not subject to
escalation for any reason except as expressly set forth in this Agreement. No
adjustments in compensation shall be made as a result of changes in the value
of any currency. The Contract Price shall only be adjusted by formal, written
Change Order or amendment to this Agreement.
Payment of Compensation
4.03. For Services rendered under Section 3 of this Agreement, Contractor shall be
entitled to receive monthly payments. Contractor shall submit to City a monthly
invoice and statement of Services, prepared in accordance with City
requirements, by the fifteenth (15th) of each month, for the prior calendar month's
completed Work. City will make payments to Contractor within thirty (30) days
after acceptance and approval of the invoice received from Contractor.
4.04. Contractor shall be responsiblefor paying any subcontractors used in the
performance of this Agreement. Subcontractors shall not bill the City directly.
Compensation for Changes
4.05 The compensation due Contractor, or the credit due City, for changes may not be
established verbally, and shall be established in a written change order signed by
City as described in Sections 3.02 and 3.03 of this Agreement. Compensation
adjustments in each such change order shall be established by one or more of
the following bases, as determined by City: (a) a lump sum price to be negotiated
between the parties; or (b) Work unit rates to be negotiated between the parties..
Once established, the amount of the compensation due Contractor or credit due
City for a change shall not be subject to adjustment for any reason, including
changes in the value of any currency.
SECTION 5. OBLIGATIONS OF THE PARTIES
5.01. Contractor is responsible for meeting all conditions of this Agreement and City
Standards & Details for all Work performed. Substandard Work, as determined
solely by the City, shall be redone at the expense of the Contractor.
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Products of Consulting
5.02. All products of consulting services including, but not limited to, manuals,
documents and/or computer software, shall become the property of the City and
shall be delivered to the City before the end of the performance of this
Agreement. Basic notes and sketches, charts, computations and other data shall
be made available to City without restriction or limitation on their use.
Liability Insurance
5.03. Contractor and its subcontractor(s), if any, shall, prior to commencement of any
Work and for the duration of this Agreement, obtain and maintain at its own
expense, those minimum levels of insurance coverage as set forth below. Prior
to commencing Work hereunder, Contractor shall provide the City with proof of
insurance providing and maintaining the coverage and endorsements set forth
below. Said proof of insurance shall also :provide that said ,policy or policies shall
not be canceled or materially reduced in coverage without giving at least thirty
"30) days prior written notice to the City.
5.04. The insurance coverage as listed herein; shall be properly endorsed to include
those contractual obligations which may be identified further within this
Agreement and shall be endorsed to provide City all the rights and privileges of
an -additional insured.
5.05. Contractor shall cause its insurers to issue, including but not limited to,
Certificates of Insurance or, upon request, certified copies of the insurance
policies evidencing that the coverage and policy endorsements required under
this Agreement, are maintained in force.
5.06. Contractor shall ensure its subcontractor(s), if any, maintain those insurance
requirements as specified in this Agreement and are endorsed as additional
insured(s) on all required Contractor insurance coverage. Contractor and its
subcontractor(s), if any, shall maintain in effect the following minimum insurance
coverage on an Occurrence Form Policy:
Workers Compensation within the statutory limits, including occupational
illness or disease coverage in accordance with the laws of the nation,
state, territory, or province exercising jurisdiction over Contractor's
employees. Workers Compensation and Employers Liability Insurance
shall have a minimum limit of $1,000,000 per occurrence. Contractor
further agrees to hold harmless and indemnify City for any and all claims
arising out of an injury, disability, or death of any of Contractor's
employees or agents.
Page 7 of 19
2. Comprehensive General Liability Insurance, including, but not limited to,
Contractual Liability, Products and Completed Operations Liability, Broad
Form Property Damage and Bodily Injury Liability, and Explosion,
Collapse and .Underground Liability, with a minimum combined single limit
of $2,000,000 per occurrence.
3. Comprehensive Automobile Insurance, including, but not limited to, all
owned, non -owned or hired vehicles with a minimum combined single limit
of $1,000,000 per occurrence for bodily injury and property damage.
4. Excess Liability Insurance with limits of $2,000,000. Such evidence of
insurance can either be through the primary insurance coverage or
through an excess policy. Such insurance shall at all times be on an
occurrence form and provide :policy conditions as broad as those required
in the ;primary insurance_
5. -Professional Liability"Insurance with 'limits of $2,000,000:
5.07. Contractor agrees to provide insurance in the amounts and forms specified
above. Contractor shall submit to the City documentation indicating compliance
with these minimum requirements no less than one (1) day prior to the beginning
of, performance under this Agreement. Contractor shall not commence
performance of its Work under this Agreement until the above insurance has
been obtained and proof of insurance has been filed with and approved by the
City.
5.08. Contractor shall not permit a subcontractor or vendor to perform work on City
premises unless and until a certificate of insurance is obtained showing that such
subcontractor or vendor has worker's compensation coverage. If Contractor
employs subcontractors as part of the Services rendered, Contractor's protective
coverage is required. Contractor may include all subcontractors as insureds
under its own policy or shall furnish separate insurance for each subcontractor,
meeting the requirements set forth above.
Representations
5.09. To the fullest extent. permitted by law, Contractor shall indemnify and hold
harmless City and its elected officials, officers, agents and employees from all
claims, suits, actions, demands, damages, liabilities, expenses, judgments,
settlements, and penalties, losses, fines, and all costs and expenses incurred in
connection therewith, including reasonable attorney's fees and all costs of
defense, to the extent arising out of or attributable to the negligent or wrongful
Page 8of19
acts of Contractor or its employees or agents under this Agreement, except to
the extent arising from or caused by the negligence or willful misconduct of the
City, its officers, agents or employees. The terms of this indemnity shall survive
the termination of this Agreement. The obligations in this Paragraph are in
addition to Contractor's duty to provide insurance and shall not be limited by any
limitation on the amount or type of insurance coverage carried by Contractor.
5.10. Contractor and City represent that each has read and understands the
Agreement and Contract Documents. The Contractor represents it understands
the City's regulations concerning Premises access, badges; parking, security,
safety, fire, prohibited drugs and alcohol, and smoking and other rules; and that
Contractor has visited Premises where the Work is to be done and is familiar with
the local conditions under which it is to be done. Contractor also represents that
it is experienced in performing and competent and qualified to perform the kind of
tasks or assignments included in the Work and employs or has available for I
employment in sufficient numbers all unskilled, skilled, administrative,
supervisory, professional and managerial or other personnel required to ;perform
`the Work as required by this Agreement.
5.11. - Contractor represents that it has the qualifications and skills necessary to
perform the Services under this Agreement in -a competent, professional manner.
This means Contractor is able to fulfill the requirements of this Agreement.
Failure to perform all the Services required under this Agreement constitutes a
material breach of the Agreement. Contractor has complete and sole discretion
for the manner in which the Work under this Agreement will be performed.
5.12. Contractor declares and states that is has complied with and will continue to
comply with all federal, state and local laws regarding business permits and
licenses that may be required to carry out the Services to be performed under
this Agreement.
5.13. Contractor agrees to indemnify, defend, and hold City free and harmless from all
claims, demands, losses, costs, expenses, obligations, liabilities, damages,
recoveries and deficiencies, including interest, penalties, attorney's fees and
costs, that City may incur as a result of a breach by Contractor of any
representation or provision contained in this Agreement or any negligent or
intentional acts or omissions by Contractor, it subcontractors, agents, and
employees or based on any claim that any software program or other product
used or furnished by Contractor in the performance of this Agreement constitutes
an infringement of any United States patent or copyright.
5.14. Contractor's rights under this Agreement may not be assigned nor may its duties
be delegated or subcontracted without the prior written consent of City. Any
Page 9of19
assignment or delegation or subcontract in violation of this Section shall, at City's
sole discretion, be void. Consent by City shall not relieve Contractor of
responsibility for performance of Contractor's obligations hereunder. City may
assign all or any part of this Agreement at any time effective immediately upon
written notification to Contractor.
5.15 At all times while Work is being performed on the Premises each party shall be
represented thereon by a designated representative. Each party may notify the
other in writing of the identity of such persons from time to time.
Work Injury
5.16. The treatment and care of injuries sustained by Contractor's employees,
subcontractors, representatives or other personnel shall be and remain the
responsibility of Contractor. City's first aid facilities, if any, however, will be made
,available to Contractor's employees in emergency cases that are the direct result
of accidents occurring on the Premises. City shall incur no liability for, and
Contractor hereby agrees to indemnify City against, any causes of action, claim,
liability or costs, including attorney's fees, arising in whole or part out of the
furnishing of such first aid facilities or assistance to Contractor's employees,
subcontractors, representatives or other personnel, or out of the failure to furnish
such facilities or assistance:
Records, Inspection and Audit
5.17. During the course of Work being performed, Contractor and any of its
subcontractors, shall maintain and retain, not less than three (3) years after
completion thereof, complete and accurate records of the Contractor's costs
which are chargeable to the City under this Agreement. City or its designated,
authorized representatives shall have the right during this three (3) year period,
upon written reasonable notice, to inspect and audit those records. Such records
to be maintained and retained by the Contractor shall include: (a) payroll record
accounting for the total time distribution of the Contractor's employees working
full or part time on the Work (to permit tracing to payroll payments in cash); (b)
invoices for purchases, receiving and issuing documents, and all the other unit -
inventory records for the Contractor's stores, stock or capital items; (c) paid
invoices and canceled checks for material purchased and for the subcontractor's
and any other third parties' charges; and (d) any other documentation City deems
necessary to support costs and charges under this Agreement.
Corporate Conduct
5.18. Contractor, its employees, agents or representatives shall not offer or give to an
Page 10 of 19
5.19
officer, official or employee of City gifts, entertainment, payments, loans or other
gratuities to influence the award of a contract or obtain favorable treatment under
this Agreement or any other contract.
Standard of Care
Contractor agrees that all Services provided will be conducted by the principal
and competent staff members, if any, under the supervision of the principal, and
that Services will be performed and rendered diligently. Contractor represents
that it has, or shall secure, at its own expense, all personnel required to perform
Contractor's Services under this Agreement, but at all times shall be responsible
for the Services of such personnel. Contractor may not employ any
subcontractor without the prior written approval of the City.
Indemnity Process
The City shall notify Contractor in writing of any suits, claims or demands
covered by any indemnity contained ''in this Agreement. Promptly after receipt of
such notice, Contractor shall assume the defense of such claim with counsel
reasonably satisfactory to City. If Contractor fails; within a reasonable time after
receipt of such notice, to.assume the defense with counsel: reasonably
satisfactory to City; or if, in the reasonable judgment of City, a direct or indirect
conflict of interest exists between the parties with respect to the claim, or if in the
sole judgment of City the assumption and conduct of the defense by Contractor
would materially and adversely affect City in any manner or prejudice its ability to
conduct a successful defense, then the City shall have the right to undertake the
defense, compromise and settlement of such claim for the account and at the
expense of Contractor. Notwithstanding the above, if the City in its sole
discretion so elects, City may also participate in the defense of such actions by
employing counsel at its expense, without waiving the Contractor's obligations to
indemnify or defend. Contractor shall not settle or compromise any claim or
consent to the entry of any judgment without the prior written consent of the City
and without an unconditional release of all liability by each claimant or plaintiff to
the City.
Treatment of Confidential and Proprietary Information
5.21. For ten (10) years after the effective date of this Agreement, Contractor shall
refrain from using any Confidential or Proprietary Information except in
connection with the Work or from disclosing it to any third party other than to
employees of Contractor who require it in performance of the Work and except to
such other third persons as City may authorize in writing. If disclosure to such an
employee or to other third persons is so authorized, Contractor shall enter into
Page 11 of 19
with said party a confidentiality agreement containing provisions with respect to
use and disclosure of Proprietary Information substantially the same as those
contained in this Agreement.
5.22. Contractor shall take reasonable precautions to safeguard any documents
containing Proprietary Information that City may supply to Contractor hereunder.
Contractor may copy, in whole or part, such documents to the extent necessary
for the performance of the Work, and Contractor shall return to City upon the
completion of the Work or request by City all such documents and copies.
5.23. Except as expressly permitted by prior written consent of the City, Contractor
and/or its subcontractors shall not disclose, permit the disclosure of, release,
disseminate, or transfer, whether orally or by any other means, any part of such
Confidential Information to any other person or entity. Contractor and/or its
subcontractors shall return any written Confidential Information and all copies
,made of such items to the City upon the City's written request, but in any event
not later than the date that Contractor has performed all Work to be performed
pursuant to this Agreement. Contractor hereby agrees that such Confidential
Information andanydocuments provided may be used by Contractor and/or its
subcontractors only as authorized by the City.- Contractor shall include a
provision in its agreements with subcontractors that bind the subcontractors to
this non -disclosure requirement.
5.24. All reports, plans, data, studies,=maps, drawings, models, photographs,
documents and other writings prepared by and for Contractor, its officers,
employees, agents and subcontractors in the course of implementing this
Agreement, with the exception of working notes, internal documents and
Confidential Information provided by businesses located in City, shall be
considered the property of City. Contractor shall deliver such documents and
materials to the City as they are generated; however, Contractor may take and
retain copies of said documents and materials that are not Confidential
Information, as desired.
5.25. All :reports, information, data and exhibits prepared or assembled by Contractor
in connection with the performance of its Services pursuant to this Agreement
are confidential until released by the City to the public and Contractor agrees that
such documents shall not be available to any individual or organization without
the written consent of the City prior to such release.
5.26. No reports, maps, or other documents produced in whole or in part under this
Agreement shall be the subject of an application for copyright by or on behalf of
Contractor.
Page 12 of 19
Compliance with Authority
5.27. Contractor shall comply with all laws, regulations, executive orders and other
applicable requirements of any governmental agencies having jurisdiction
including the Fair labor Standards Act, the Occupational Safety and Health' Act
and all those relating in any way to employment practices and protection of the
environment. Contractor shall not discriminate against any employee or any
applicant for employment for reasons of race_, color, creed, religion; sex, sexual
preference, age or national origin.
5.28. Contractor shall make timely payment of all employment taxes and of all social
security and other contributions of every kind required to be made with respect to
or measured by the wages and salaries of persons employed by Contractor.
5.29. Contractor shall indemnify City against, and hold City harmless from, any liability
or loss including liability or loss from fines or.penalties arising ,out of Contractor's
failure to perform the obligations imposed upon it by Sections 5.27 and 5.28 of
the Ag'`reement:
Progress Reports
5.30. Contractor shall meet with City staff, upon City's request, or as needed, in order
to provide reports or information concerning the Services being performed by
Contractor under this Agreement:
Contractor's License Classification
5.31. Contractor shall possess all appropriate licenses for the. duration of this
Agreement.
City Provided Data and Services
5.32. The City shall furnish the Contractor available studies, reports and other data
pertinent to Contractor's Services; obtain or authorize Contractor to obtain or
provide additional reports and data as required; furnish to Contractor services of
others required for the performance of Contractor's Services hereunder, and
Contractor shall be entitled to use and rely upon all such information and
services provided by the City in performing Contractor's Services under this
Agreement.
5.33. The Contractor has no control over the cost of labor, materials, equipment or
services furnished by others, or over equipment vendors' or construction
contractors' methods of determining prices, or other competitive bidding or
Page 13 of 19
market conditions, practices or bidding strategies. Cost estimates are based on
the Contractor's opinion based on experience and judgment. Contractor cannot
and does not guarantee that proposals, bids or actual Project construction costs
will not vary from cost estimates prepared by Contractor.
SECTION 6. TERMINATION OF AGREEMENT
6.01. Unless otherwise terminated as provided in this Section, this Agreement will
continue in effect until such time as all studies and budgets contemplated in the
Services are complete and the City receives all project close-out documents,
unless otherwise extended according to the terms and conditions set forth in this
Agreement.
Non -Default Termination
6.02. City., at its sole discretion., may terminate this Agreement upon thirty ,(30) days
written notice to Contractor and such termination shall be effective in the manner
spec"ifled in such notice and shall'be without prejudice to any claim that either
party may have against the other. During the thirty (30) day period after such
notice is sent, the parties shall continue to; act toward each other in good faith..
6.03. in the event of any such termination, in full and .complete settlement for the
termination of the Work, City shall pay Contractor for those Services;performed
prior to the date of delivery of the termination notice, plus compensation for (i)
necessary Work performed during the notice period and authorized in the
termination notice, and (ii) all costs reasonably and necessarily incurred by
Contractor directly attributable to termination which could not reasonably have
been avoided and for which Contractor is not otherwise compensated that are
incurred through the date of termination and effectuating the termination
("Termination Expenses"). Termination Expenses shall not include lost profits,
lost opportunities, consequential damages, or the like. In no event shall total
payment exceed the Contract Price.
Termination on Occurrence of Stated Events
6.04. This Agreement will terminate automatically on the occurrence of any of the
following events:
A. Bankruptcy or insolvency of either party; or
B. Sale of the Contractor; or
C. Assignment of this Agreement by Contractor without City's written
Page 14 of 19
consent.
Termination for Default
6.05. This Agreement may be terminated by either party upon thirty (30) days written
notice in the event of substantial failure by the other party to perform in
accordance with the terms hereof through no fault of the terminating party.
Notwithstanding the foregoing, this Agreement will not terminate under this
section if the party receiving such notice begins, within seven (7) days of receipt
of such notice, to correct its substantial failure to perform and proceeds diligently
to cure such failure within no more than thirty (30) days of receipt thereof;
provided, however, that if and to the extent such substantial failure cannot be
reasonably cured within such thirty (30) day period, and if such party has
diligently attempted to cure the same and thereafter continues diligently to cure
the same, then the cure period provided for herein shall extend up to, but in no
case more than, sixty (60) days after the date of receipt of the notice.
`15:08. The walver'by either party of a breach or default by the other party shall not'be
deemed a waiver of any different or later breach; nor shall any delay or omission
by either party to exercise any right it may have hereunder operate as a waiver of
any breach or default of such a right. The failure of either party to this
Agreement to exercise any of'its rights under. this Agreement does not constitute
a breach thereof and shall not be deemed to be a waiver of such rights or a
waiver of any subsequent breach.
6.07. 1n the event of any termination of this Agreement or reduction in the scope of the
Work, Contractor shall not be entitled to damages for loss of profits for the
unexecuted portion of the Work or any other damages because of such
termination or reduction.
SECTION 7. GENERAL PROVISIONS
Notices
7.01. All notices, approvals, consents and other communications between the parties
shall be in writing, and shall be sent by fax or by certified mail (return receipt
requested) to the respective addresses set forth below, or at such other address
as may be furnished by either party to the other in writing. Faxed notices,
confirmed by copy thereof, shall be deemed communicated as of the day the
facsimile was sent. Mailed notices will be deemed communicated as of the day
of receipt or the third (3rd)-day after mailing, whichever occurs first.
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Contractor —
City - City of Vernon
EMA, Inc. Attn: City Administrator
Attn: Judith Cascio 4305 Santa Fe Avenue
Executive Vice President Vernon, CA 90058
8885 Rio San Diego Dr., Suite 301
San 'Diego, CA 92108-1610
Fax: 619-542-1488 Fax: 323-826-1438
Telephone: 619-542-1490 Telephone: 323-583-8811
All invoices shall be mailed via U.S. Postal Service to the following address:
Vernon City °Hall
Attn: Office of the Treasurer
4.3,05 Santa Fe Avenue
Vernon, CA 90058
Entire Agreement of the Parties
7.02. This Agreement supersedes any and all agreements, either oral or written,
between the parties with respect to the rendering of Services by Contractor for
City and contains all of the representations, covenants, and agreements between
the parties with respect to the subject matter of this Agreement and the rendering
of those Services. Each party to this Agreement acknowledges that no
representations, inducements, promises, or agreements, orally or otherwise,
have been made by any party, or anyone acting on behalf of any party, which are
not contained in this Agreement, and that no other agreement, statement, or
promise not contained in this Agreement or a subsequent amendment or change
order shall be valid or binding. No amendment or change in the provisions of this
Agreement shall be made, except in a formal written amendment signed by
Contractor and an authorized representative of the City, or in a written change
order. Contractor expressly waives all claims for compensation based upon
quantum meruit, implied contract or oral contract. Each party represents and
warrants that it has read and fully familiarized itself with this Agreement, and that
such party has been fully authorized to sign this Agreement.
7.03. This Agreement shall be comprised of these included provisions, together with
Exhibits A and B, which are all attached. In the event of conflict between this
Agreement and any of the exhibits, including the Proposal, this Agreement shall
prevail.
Page 16 of 19
Partial Invalidity
7.04. if any provision of this Agreement is held by a court of competent jurisdiction to
be invalid, void, or unenforceable, the remaining provisions will continue in full
force and effect without being impaired or invalidated in any way.
Law and Arbitration
7.05. All disputes arising out of or related to this Agreement, the conduct of either party
in connection with this Agreement, and the relationship and rights of the parties
in connection with this Agreement, whether characterized as breach of contract,
tort, or otherwise (except for those requesting injunctive relief) shall be
determined by binding arbitration in accordance with the terms of this Section.
The submittal of all matters to arbitration in accordance with the terms of this
Section is the sole and exclusive method, means and procedure to resolve any
and all claims, disputes or disagreements arising under this Agreement, except
for claims'by either party which see'Unjunctive relief, which claims shall be
resolved by suit filed in the Superior Court of Los Angeles County, California, the
decision of which court shall be subject to appeal pursuant to applicable law.
The parties hereby irrevocably waive any and all rights to the contrary and shall
at all times conduct themselves in accordance with the terms of this Section,
relying on arbitration as the sole means of resolution of disputes. Arbitration of
all matters required to be arbitrated hereunder shall take place before a panel of
three retired judges of the Superior Court of the State of California (the
"Arbitrators") under the auspices of Judicial Arbitration & Mediation Services, Inc.
("JAMS"). Such arbitration shall be initiated by the parties, or either of them,
within ten (10) calendar days after either party sends notice of a demand to
arbitrate (the "Arbitration Notice") to the other party and to JAMS. The Arbitration
Notice shall contain a description of the subject matter of the arbitration, the
dispute with respect thereto, the amount involved, if any, and the remedy or
determination sought. Each party shall select a retired judge from the JAMS
panel, and the two selected judges shall mutually agree on the third retired judge
from the JAMS panel. if one of the parties does not select a retired judge from
the JAMS panel within fourteen (14) calendar days after receipt of the Arbitration
Notice, JAMS will select the second judge, and the judge selected by JAMS and
the judge selected by the other party will select the third judge for the panel. The
third judge is to be selected within ten (10) calendar days following the selection
of the first two judges. The three judges will together serve as the Arbitrators.
The arbitration shall be conducted in Los Angeles, California. Any party may
represented by counsel and/or other authorized representative. in rendering a
decision(s), the Arbitrators shall determine the rights and obligations of the
parties according to the substantive and procedural laws of the State of California
Page 17 of 19
M.
and the terms of this Agreement. The decision of the Arbitrators shall be based
on the evidence introduced at the hearing and accompanied by a written
statement of decision as to each of the principal controverted issues. The
agreement of two of the three Arbitrators as to the resolution of the dispute shall
be a conclusive resolution. The Arbitrators shall deliver the written decision to
the parties within thirty (30) calendar days following the date of the selection of
the last of the Arbitrators. The decision shall be conclusive and binding, and it
may thereafter be confirmed as a judgment by the Superior Court of the State of
California, subject only to challenge on the grounds set forth in the California
Code.of Civil Procedure Section 1286.2. The validity and enforceability of the
decision of the Arbitrators is to be determined exclusively by the California
courts.
Attorney's Fees
. In the event a dispute, claim or litigation arises regarding this Agreement, the
prevailing party shall be entitled to reimbursement for reasonable aftorneys' fees
and actual costs, which may set by the arbitrators or the court in the same
action or in a separate action brought for that purpose, in addition to any other
relief which is obtained.
7.07. Neither. party shall be considered in default in. any of its obligations under this
Agreement when a failure of performance shall be due to an uncontrollable force.
The, term "uncontrollable force shall mean any cause beyond the control of the
party affected, including, but not restricted to, flood, earthquake, storm, fire,
lightning, epidemic, war, riot, civil disturbance or disobedience, federal, state, or
municipal action, statute, ordinance, or regulation, embargoes of the United
States Government or any other government, which by exercise of due diligence
such party could not reasonably have been expected to avoid and by exercise of
due diligence has been unable to overcome. Either party rendered unable to
fulfill any of its obligations under this Agreement by reason of an uncontrollable
force shall give written notice within five (5) business days of such fact to the
other party and shall exercise due diligence to remove such inability with all
reasonable dispatch.
7.08. Except as may otherwise be specifically provided herein, this Agreement may be
modified or amended only by a written document executed by both Contractor
and the City and approved as to form by the City Attorney.
7.09. The captions used in this Agreement are for convenience only and shall in no
way define, limit or describe the scope or intent of the Agreement or any part
thereof.
Page 18 of 19
7.10. City reserves the right to award similar contracts to multiple contractors to ensure
the City has adequate services.
IN WITNESS WHEREOF, the parties have executed the Agreement on the dates
shown below.
City:
City of Vernon
t.
Name: Leonis C. Malburg
Title: MAYOR
Date:, 12/27/07
TTEST:
Manuela Giron
City Clerk
Contractor:
EMA, Inc.
Name: e a� i e 2sz 2
Title: vi Le t e i
Date:
Name:
Title:
Date:.
Page 19 of 19
APPROV AS TO FORM:
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TABLE OF CONTENTS
.........................,.....................................,.....
Cover Letter
SECTION -'PROFILE OF FIRM & EXPERIENCE
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November 21, 2007
Erik Knutson
Plant Performance Engineer
City of Vernon, Light & Power
2715 E. 50th Street
Vernon, CA 90058
RE: Request for Proposal — Maximo v6 Implementation
EMA, Inc.
8885 Rio San Diego Dr. Suite 301
San Diego, CA 92108
Phone: 619.542.1490
Fax: 619.542.1488
www.ema-inc.com
Dear'Mr. Knutson:
EMA, Inc. (EMA) is pleased to submit our proposal for your Maximo v6 Implementation project.
We have enclosed one electronic pdf file for your review and we will forward one color bound
copy in addition.
As an IBM Certified -Maximo Consulting and System Integration Partner, EMA is well -qualified
to provide the City of Vernon, Light & Power Utility with your Maximo implementation services.
Examples of our electric generation customers where we have implemented Maximo include
JEA (Jacksonville Electric Authority), National Grid, City of Lakeland, and Johnson Controls (JCI
Trigen).
We look forward to being able to serve Vernon Light and Power on this important MAXIMO
Implementation project. If you have any additional questions, please contact me directly at
jcascio(cDema-inc.com or 860-614-5207 or Mike Lindstedt at mlindstedt(a)ema-inc.com or
510-501-3850.
Sincerely,
. C��
udith Cascio
Executive Vice President
EMA, Inc.
FIRM CAPABILITIES
................. ,.................,..........._..............
EMA MAXIMO QUALIFICATIONS
EMA is a nation-wide consulting firm with over 32 years of experience working with municipal
government agencies and utility clients. EMA's work with municipal agencies/business units,
utilities, and public works has been focused on assisting them to operate more productively
and efficiently through the optimal use of information technology and improved work
practices. EMA couples extensive hands-on experience in the field with the technology
expertise necessary to plan, design, implement, and integrate strategic technology solutions
for improved business results. EMA's strength 'lies with 140 plus professional associates
throughout the United States and Canada.
EMA is anern,ployee-owned, technology and management consulting services company
with unmatched experience and expertise in the planning, design and implementation of
innovative, cost effective, and efficient enterprise, telemetry, communications,
instrumentation, and information systems for counties,cities, schools, utilities, and other
governmental and public sector organizations. With offices throughout the U.S. and
Canada, EMA has the depth and flexibility to handle shifting demands for resources.
EMA is.a certified implementation partner of MRO Software, an 113M Company.. MRO/IBM
named EMA their "Partner of the Year 2006" recognizing EMA's superior ability to implement
and configure the Maximo software and provide client satisfaction. Software configurations
are considered modifications to the software, such as adding extra fields to a screen or a
table, that still allow you to maintain your upgrade path with the software. EMA's Work
Management/Asset Management System Implementation Practice team includes highly
experienced systems analysts, programmers, and implementation and training specialists.
This team has successfully worked together on Maximo implementation, customization, and
upgrade efforts for numerous clients as well as other public departments/business units. Our
team is well versed in the details of integrating Maximo with other enterprise -wide
applications such as Geographic Information Systems (GIS), inventory and purchasing
programs, accounting/financial packages, human resources packages, CIS, and facility or
utility -wide SCADA systems.
EMA is financially stable with no significant long-term debt; we have been profitable every
year since our first year of operation in 1975. Long-term, established banking
relationships ensure good cash flow and company growth, while good financial
management provides a healthy return on assets and return on equity. EMA possesses a
sound financial condition and can fiscally perform any and all work as described in this
Response.
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MAXIMO IMPLEMENTATION PROJECT EXPERIENCE
EMA.is.please to provide the following project references for the City of Vernon Light
and Power selection committee's review. EMA is proud of our successful project work
with our many clients and the continuing professional business relationship we have with
them. We are providing similar recent projects as experience references,
(1) JEA; Jacksonville, FL
Maximo Expansion and Upgrades — Oracle 5.2
EMA provided professional consulting services relating to the upgrade & database
consolidation of the utility's Maximo CMMS. This included a version upgrade from 3.02 to
4.03 and the migration of five internal business groups into a single database. EMA's
tasks involved the following: lBusiness Rrocess Review/Facilitation of Change
FManagement'TearnSet up of New'Fedtures Sand lFunetions/Teohnica'I ;Upgrade Warkr
Im,plamentatio,n of new Work Flow. Application; Integration between Maximo and
Oracle®/Interface Design and Development; Develop Training Materials/Conduct of "Train
the Trainer". Classes. In2001, EMA performed a further version ;upgrade from 4.03 to 4i.
In 2004 and 2005, EMA performed a further version upgrade to 5.2 in all areas and
provided training materials and a train -the -trainer class for the 5.2 upgrade. EMA
assisted with the consolidation of multiple Maximo database instance for consistency
across the enterprise. Additional project work included integrations to Oracle FIS.
Project Time Frame: September 2000 - January 2001; 2004-2005 (5.2 upgrade/training).
(2) City of Lakeland, FL
Continuing Maximo Consulting Services — Oracle 4.0.3
EMA was retained on a continuing basis by the City. of Lakeland to perform miscellaneous
Maximo consulting services at both Lakeland Electric and Lakeland Water Utilities.
Numerous task authorizations have been performed to date and have included: Maximo
Implementation and Upgrade (Electric); Location Hierarchies (Water/Wastewater);
Customizations (Water/Wastewater); Implementation and Upgrades (Electric - Energy
Delivery and Telecommunications Areas); Central Stores Inventory Reports (Electric);
Implementation (Electric - Substation Group); General Business Process Consulting and
Application Review (Water/Wastewater). EMA continue to provide support and training
services and additionally integration to Oracle financial applications using the MEA.
Project Time Frame: September 2001=September 2006.
City of Vernon Light & Power Maximo 6 Implementation EMA, INC. 1 - 2 .
........................a............................................ few
(3) National Grid USA Service Company/MA & NY
Implementation Services - Oracle 5.2
EMA was selected to perform services in support of National Grid's Asset Information and
Maintenance Management Systems (AIMMS) Development project. The project focused
on implementing Maximo for Substation Relay and Telecommunications maintenance
activities. The Operations and Maintenance organizations are of significant size and are
responsible for a wide variety of assets covering a complete range in terms of value and
complexity. EMA assisted with the implementation of Maximo Enterprise Software,
Version 5.2, for several modules and applications, performed customization and training
materials related to the Mobile Work Manager and Work Order Tracking, Condition
Monitoring and Equipment applications, and developed several Actuate reports related to
the implementation. EMA also assisted with data loading in their Telecommunications
area as part of this effort, as well as providing related support and training. Project Time
Frame: October 2004 - July 200.6..
(4) Johnson Controls, Inc. (JCI-Trigen)
Maximo Implementation — Oracle MXES
Johnson Controls selected MRO Software's MaximoO asset management system, version
MXES running on SQL server to meet the business requirements of an important internal
project. The Johnson Control project is focused on implementing Maximo across all of
the facilities managed by JCI-Trigen. Each facility will function in the same manner to the
fullest extent practical. The facilities are managed in two groups, the Northeast plants
and the Midwest plants. All facilities have both plant and distribution components that will
be managed by Maximo. EMA provided full implementation and training services.
The Johnson Controls segment EMA worked with is a group that operates and maintains
steam, hot - and chilled -water production and distribution facilities for Thermal Science
Technologies. They also go by JCI-Trigen. http'//www.thermaisciencetech.com/index.php
Project Time Frame: February -'September 2006.
City of Vernon Light & Power Maximo 6 Implementation EMA, INC. 1 - 3
SCOPE OF SERVICES
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EMA is pleased to provide the City of Vernon, Light & Power with this Statement
of Work proposal for implementation services for Maximo v6. Our statement of
work includes installation, configuration, and conversion using Maximo 6 "as is"
and utilizing the 'but of the box" report functionality.
OBJECTIVES
The objectives of this implementation project are as follows:
1. Kick Off Meeting & Preparation of Project Plan
2. Install and Configure Maximo 6 Development, Training and Production
Environments
3. Requirement Development Business Process Workshop
4. Configuration Workshop
5. Build Configurations into Maximo 6
6. Testing (SME Testing' an User Acceptance Testing) '
7.Move Development to Training Environment
8. Training (Train the Trainer)
9. Move Development to Production Environment
10. Report Review — Optional Specification Development (TBD)
SCOPE
Inclusions
1. Out of the box install and configuration of Maximo 6. All hardware should
already be in place and configured appropriately
2. Workshop session to review business process
3. Workshop session to develop configuration(s). Review of legacy data.
Included: Asset Management, PM/Job Plans, Inventory, Purchasing, and
Vibration Analysis
4. Data scrubbing prior to loading
5. Configuration/loading data
City of Vernon Light & Power Maximo 6 Implementation EMA, INC. 2-1
6. Testing
7. User Acceptance Testing
8. Train the Trainer
9. Go Live
Note: Specific tasks to be completed by the City of Vernon, Light & Power to be
reviewed prior to the kick off meeting.
Exclusions
1. Optional review of all canned reports
2. Specification and development of additional reports
3. 'Possible future interface with finaneial zyste m
City of Vernon Light & Power Maximo 6 Implementation
EMA, INC. 2-2
• I I i i 1• •• • I i 1 i 1 1 1 1 i• •• • i i 1 i 1.1 1 i-/ i i.ii i■ 1• ii i i i i •.• • i 1 1 i i 1 1 1 1 1 1 1 1...... i i i
1 WORK APPROACH
1.1 Analysis
■ TBD once the Scope of Services proposal is approved by the City of
Vernon.
Deliverables: Project Plan, Functional Requirements Document, Data
Field Validations Document, Report Specifications (Optional), and
Workshops — Business Process & Configuration.
1.2 Installation
The City of Vernon already has all hardware and software necessary on .
site. (See attachment for s-pec'ification information
■ EMA will be on site at the City of Vernon Light & Power to install
Maximo 6.
■ The City of Vernon will be responsible for preparing the servers for the
Maximo 6 install.
■ An IT representative should. be available during this install in case of
potential issues.
Deliverable: Installation of Maximo 6
1.3 Development
■ Installation will be completed at the City of Vernon by EMA.
■ EMA will build the configurations remotely on the development server.
Access to the City of Vernon Light & Power server(s) will be necessary.
Deliverables: Development/Configuration of Environment and Move to
Training and Production Environment
1.4 Testing
■ EMA will complete initial testing.
• The City of Vernon, Light & Power is responsible for testing all the
incremental releases and providing EMA with feedback on problems or
issues in accordance with user acceptance training. Ultimately, the
City of Vernon tight & Power Maximo 6 Implementation EMA, INC.
2-3
City of Vernon, Light & Power will be responsible for final sign off of the
completed application.
Deliverable: Initial Testing
1.5 User Acceptance Testing
■ The City of Vernon, Light & Power is responsible for conducting user
acceptance testing.
The City of Vernon, Light & Power is responsible for approving the
application after the final application delivery.
Deliverable: Training Session — "Train the Trainer"
1.6 Training
EMA `will 'be on -site for I day of•trairlin'g. This =training will The�conduoted
as "train the trainer."
■ EMA is responsible for providing training documentation.
■ The City of Vernon, Light & Power is responsible for setting up the
training environment
oServer'
o ' PCs
o Network`
Deliverable: User Acceptance Testing
Note: The key project deliverables referenced throughout the EMA Work Approach can
expand/change as necessary.
City of Vernon Light & Power Maximo 6 Implementation EMA, INC. 2 - 4
PROFESSIONAL & TECHNICAL STAFF
804090 00000 94*64.. 0*00-0 go a 0 000 ... 000*00.00*.46 .............
EMA has a strong team of experienced and certified Maximo implementation and
integration experts who would support the City of Vernon, Light and Power Utility with
your Maximo v6 Implementation project.
Specific project management, functional leadership, and technical leadership roles will
be assigned following discussion with Light and Power's project staff at the time of an
official Notice -to -Proceed.
Experienced Key Staff Members Assure a Successful
Implementation Project
EMA offers the following Key project team for this effort. Summary qualifications
for each of these proposed team members are providedbelow. Complete
pro'fesslonal resurnes are provided under Appendix A.
! ! •• • t ! ! t ! t 1 1 i ! t • •�• • 1 1 1 • t •• ! f • •f • 1 ! • t •• • • •• • ! 1 • •-• • tt ! ! •f • ! ! ! I t f t i 1 i i •-i ! •
JUDITH CASCIO, :PRINCIPAL=IN-CHARGE
Judith has more than 20 years of experience in public sector optimization and is an EMA
Executive Vice President responsible for the Public Sector Market and the Enterprise Asset
Management Practice. Her fields of special competence include information systems
planning, strategic and operational planning, operational management, organizational
development, customer service business practices, and competitive assessments. She has
worked with a number of municipal and utility clients across North America, including Akron
Public Service and Public Utilities, Louisville Metropolitan Sewer District, Hartford
Metropolitan District Commission, City of Hartford, Washington Sanitary Sewerage
Commission, Passaic Valley Sewerage Commission, and Colorado SpringsUtilities. Judith
was a Vice President with Xerox consulting for 14 years prior to joining EMA. She
graduated from the University of Pennsylvania and holds an MBA from Columbia University
with a specialization in management and finance.
As Principakln=Charge, Judith will provide support and guidance to the project team and will
be responsible for client communication and satisfaction.
MIKE LINDSTEDT, CLIENT MANAGER - MAXIMO PRACTICE
Mike brings over ten years in the implementation and marketing of EAM and CMMS
applications and the last 25 years in developing, implementing, and marketing various
manufacturing and supply chain software solutions for the commercial, utility, and government
sectors. Mike previously managed sales as well as pre and post -sales technical support for
commercial manufacturing software companies. Responsibilities also have included the design,
development, and implementation of various planning systems.
He has a strong education and business background with extensive experience in operations
and sales management, manufacturing consulting, planning, project management, and product
development.
As Client Manager, Mike will ensure client team communications and EMA's project
management team work together to meet the expected project goals and address any future
project opportunities.
MELISSA CHRISTENSEN, PROJECT MANAGER MAXIMO PRACTICE
Melissa is an experienced Work and Asset Management System and Enterprise Resource
Planning System Project Manager. Melissa has managed many successful maintenance
practices and continuous improvement initiatives. Clients include municipal, financial
services, energy, and facilities services organizations. Melissa's projects have addressed
not only technical issues, but have included developing essential elements for effective
maintenance management based on maintenance best practices. Melissa brings expertise
City of Vernon Light R Power Maximo 6 Implementation EMA, INC. 3-2
•.i • •• • •.• • •._• • i i 1• •.• • I i i i i i i 1 1 1 1 i i i• ii •:• • I i i 1 1 i i� i i i i 1 1 1 i• ii • i 1 1 1 1 1 1 1 i i 1 i•
in. business processes, data conversion, mapping, migration, configuration,. report writing,
and training development and delivery.
As Project Manager, Melissa will provide direct project oversight, support and guidance to
the project team and will be responsible for client communication and satisfaction. She will
ensure progress reports and project deliverables are submitted on time and to client
satisfaction. Melissa will be the Subject Matter Expert/Tester to oversee Maximo 6
configurations and sign -off on functional requirements. She will be the track lead for Train
the Trainer training.
ROLES AND RESPONSIBILITIES FOR OUR TECHNICAL RESOURCES FOR THIS
ENGAGEMENT:
EMA's Technical Resources for this project will ensure the installation and configuration of
Maximo 6. They will be responsible for the set-up development, training, and production
environments and will be available to troubleshoot any technical issues. They will review
project activities, deliverables, reports, and any other documents as required'by this project.
They will ensure the configuration of Maximo 6 and its delivery.
JOHN B'RIETZ, JR. TECHNICAL RESOURCE— MAXIMO PRACTICE MANAGER
- John has over 8 years of experience: in a consulting environment and over 9 years'
experience working with Oracle®. He is EMA's Work and Asset Management Practice
Technical Team Lead and is involved with database programming, Maximo® enterprise
asset management system (EAMS) implementations, and system integrations for utility
clients. His project activities have included: project management, application
enhancements and extensions utilizing JSP and JAVA, DBA consulting includingbackup
and recovery procedures and testing, performance tuning, database layout; designing and
developing custom programs to enhance the functionality of Maximo including procedures,
packages, and triggers; and developing custom reports. John is an IBM Maximo®6 Certified
EAM Consultant and an IBM Tivoli Certified Consultant.
DAVID F. PETERSON - TECHNICAL RESOURCE
Dave brings more than 30 years of hands-on experience in software design, implementation,
testing, and technical team leadership. He is experienced in evaluation, development, and
implementation of web -based solutions, reporting applications, information systems databases,
real-time process control, standard vendor software product implementation, and custom
software development to meet customer requirements.
City of Vernon Light & Power Maximo 6 Implementation EMA, INC. 3-3
PATRICIA "PAT" MOROW - TECHNICAL RESOURCE
Pat has over 19 years' experience as a systems analyst, technology consultant, and functional
analyst. She is a certified Maximo 6 consultant and part of EMA's Maximo Implementation
Practice. Her projects have included the design and implementation of custom software
applications, technology project management, and the implementation of geographic
information systems and computerized maintenance management systems. She has
information systems expertise in the areas of integration, implementation, and technology
deployment.
PAT FULLER-- TECHNICAL RESOURCE
Patrick has over 18years experience in a broad range of software development and support
services including positions as customer service engineer, software analyst, software design
engineer, and software consultant. His current.project activities includeprogramming related to
MRO Software, an IBM Comp.any,s -Maximo® asset management application.
CITY OF VERNON, 'LIGHT & POWER STAFFING, ROLES & RESPONSIBILITIES
The City of Vernon project staff will be responsible for the User Acceptance Testing. They
will test Maximo 6 completed configuration, sign off on the functional requirements, and
perform the final User Acceptance of the application.
Project Commitment Statement:
Upon selection and award of contract, EMA will meet with the City of Vernon, Light and
Power's management team to finalize EMA's key project staff to remain available for your
Maximov6 Implementation for the term of the contract. EMA will manage the project
locally. Work will be performed on -site and remotely depending upon the specific task.
City of Vernon Light & Power Maximo 6 Implementation EMA, INC. 3-4
COST INFORMATION
...........................................................ease.....
FEES FOR SERVICES
The following provides EMA's estimates for installation, configuration, data migration, testing,
training, and other services. We have attempted to break out estimated costs for these
Various services. We have based this estimate on a time and material basis.
� .
... ... ...
Project Management
$28,700.00
Maintain Project Plan
V
Weekly progress reports to Project sponsor and management r
Ensure quality of deliverables through reviews with project team
and facilitate their delivery
Overall review of project activities,, deliverables, reports and any
other required project documentation
Train the Trainer
Technical Lead Conversion
$33.000.00
Installation and configuration of Maximo 6
Set-up Development, Training, and Production Environment "I
Troubleshoot any technical issues
Participate in reviewing all project activities, deliverables, reports j
and any other documents required.
Configuration of Maximo 6 and delivery i
F_ _ _ I
Technical Lead — Installation (Training, Development, Production
Environments)
$7,200.00
Testing Application `
$8,200.00
Train the Trainer
$2,050.00
Total Implementation Cost
$79,515.00
Note: The above costs do NOT include travel expenses. Travel expenses will be
f billed as actual and can be estimated at 12% of the above costs.
City of Vernon Light & Power Maximo 6 Implementation EMA, Inc. 4 -2
PROJECT TEAM RESUMES
...................................................................
David F. Peterson
John Brietz, Jr.
Judith Cascio
Melissa M. Christensen
Michael Lindstedt
Patricia "Pat":Morrow
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WE M DAVID F. PETERSON
I`/
FIELDS OF SPECIAL COMPETENCE
• Systems and Applications Integration Architecture
• End -User Reporting Analysis, Design, and Implementation
• Software Development Methodologies (Agile, Scrum, XP)
+ Database Design (Relational and Object -oriented)
• Object -oriented Technology (Analysis and -Design)
EXPERIENCE OVERVIEW
More than 30 years of hands-on experience in software design, implementation, testingand
technical team leadership. Experienced in evaluation, development, and implementation of
web -based solutions, reporting applications, information systemsdatabases, real-time
process control, standard vendor software product implementation, and custom software
development to meet customer requirements.
ACADEMIC BACKGROUND
Post -graduate coursework for Masters in Computer Science, University of St. Thomas,
1995-1998. Emphasis on object -oriented technology and human interface design
Bachelor of Science Degree,.: Mathematics/Physics, Dana College, 1971
• Radio Engineering Institute, 1965, top of class
• Many vendor and product specific training courses
EXPERIENCE HIGHLIGHTS
• Actuate8 Report Writing, City of Corpus Christi TX, Implementer. Revised existing and
implemented new Actuate8 reports as part of CMMS upgrade project (Maximo 4.11 to
Maximo MXES/Oracle). Included use of database functions to augment report
calculations and improve run-time performance.
• Actuate8 Report Writing, City of Albuquerque, NM, Consultant. Provided consulting to
EMA team members during implementation of ActuateB reports as part of CMMS
upgrade project (Maximo 4.1 to Maximo. MXES/Oracle).
••rrrrrrr••rrrrrrrrrrrrrrr••rrrrrrrrrrrrrrrrrrrrr•• rr• r rrr rrrrrrr•rrr•rr.
• Actuate8 Report Writing, City of Ashville, NC, Consultant/Implementer. Provided
consulting services to City staff for implementation of various Actuate8 reports for MXES
Maximo. Included programming assistance with use of database functions to enhance
report performance.
• Maximo MXES Start Center Programming, City of Ashville, NC, Implementer. Developed
Start Centers and incorporated KPI (Key Performance Indicator) query programming for
Maximo MXES system. Incorporated stored procedures for aggregation of result set
data.
• Maximo 5.2 Data Interface Programming, Orange County Utilities, Orlando, FL,
Implementer. Developed Oracle9i database packages (PL/SQL) for transferring data
between Oracle/PeopleSoft system and Maximo MXES. Included interfaces for work
orders, meter reading data, lab data, backflow data and initial service point load from
PeopleSoft.
Implementation of an Oracle -based Transmission Line Maintenance System, Northern
-States Power Co., Eau Claire, ,Wl, Lead Designer. The application was developed lusing
CASE tools, Oracle's SQI_*Forms package, and SQR report writer for printed reports'.
The application is used to record transmission line equipment problems, customer
complaints, and line maintenance and repair activities:
• Database Design, City of Colorado Springs, CO, Consultant. Designed and implemented
an Oracle relational database application for a centralized water information system for
CSU, Water Division. The system performs water accounting, management reporting,
and historical database functions. Work included design and implementation of interfaces
for collection system (DCPs), distribution SCADA system, and implementation of SQR
reports.
• Data Loading Utility Programming, EMA Maximo Support Team Consultant. Provided
internal and client support for custom data conversion and data loading utility programs
for several Maximo projects (City of Ft. Worth, National Grid, Georgia Transmission,
Orange County Utilities). Included data analysis, design and implementation of database
procedures for data scrubbing, data transformation and data loading into Maximo
databases (version 4.11, 5.2 and MXES). Programming included Oracle PL/SQL,
Microsoft SQL Server T-SQL and Excel spreadsheet processing.
EMA e-OPS Software Development, Internal Technical Design Consultant. Provided
design, implementation, and technical leadership for EMA's a-OPS software suite which
centralizes water utility data into a common shared database. Included programming for
both Oracle PL/SQL and Microsoft SQL server T-SQL versions of the suite supporting a
common web -based front-end user interface. This software is used by EMA clients and
includes modules for data loading, roll -up (data aggregation), special calculation
programming and extensive report generation.
DAVID F. PETERSON EMA, INC. 2
• Software Enhancements, Cincinnati Department of Industrial Waste, OH, Lead
Programmer/Analyst. Designed and implemented software enhancements for a custom
industrial monitoring and control system. The application used Oracle forms with Oracle7
database on a SCO UNIX server and SQR for printed reports. The work included
requirements analysis, design, and implementation of programming enhancements.
• Manufacturing Production Database and Reporting Application, Designer/Implementer.
Project with well-known thermostat manufacturer. The system was based on Microsoft
SQL server 7.0, GE Cimplicity HMI, and Microsoft Excel (via ODBC) for the end -user
query and reporting tool.
• Database Design, Indianapolis Advanced Wastewater Treatment (AWT) Division, IN,
Designer. Developed requirements, designed, and implemented a plant -wide database
using Oracle RDBMS in a client -server environment. This included programs for data
import, forms development, and spreadsheets for report programming.
• Process Database and Intranet Web Site Development, Orlando Utilities Commission,
FL, Technical Design Consultant. Implemented on Oracle 8i database and Oracle
Application server 3.0 using PL/SQL database procedures for creating dynamic HTML
pages. Work included analysis, design, and implementation of web site pages for
operator data entry, data validation, and report generation.
• Database Design, Tampa Bay Water, FL, Analyst/Designer. Assisted with study and
prototype design of a database for a decision support system. This included an analysis
of several existing SQL <server. databases and recommendations. for an optimized
database design utilizing a generic entity model (meta -data based model).
• Internet Web Site (www.cleanwatercentral.org), Association of Metropolitan Sewerage
Agencies (AMSA) and Water Environment Research Foundation (WERF), Lead
Database Designer and Application Consultant: Designed and implemented a hosted
Internet Service Provider (ISP) site using MS SQL server 6.5 database and Active Server
Pages (ASP). Used by member utilities to share operations data.
• Data Integration, Las Vegas Valley Water Department, NV, Analyst and Designer.
Designed and implemented data transformation and data reduction programs for Las
Vegas Valley Water District. Programming was implemented as PL/SQL stored
procedures in an Oracle8i database.
• Expansion for Water Industry Requirements Project, Awwa Research Foundation's
(AwwaRF) Utility Communications Architecture (UCA), Reviewer. This research project
was based on open systems architecture and promoted vendor independence.
Process Data Management System, United Water, NJ, Lead Consultant. Designed and
implemented a centralized operations reporting and water quality database system.
Implementation was based on Oracle7 in a client/server environment using PL/SQL.
stored procedures and triggers to collect and process data from multiple water
companies in several states.
DAVID F. PETERSON
EMA,.INC. 3
•�7* Ili• ••••�••••••1 •.••.• �.� �• ••�• •.• • • ••� • •• •• • a•••!• •,•• • • • •.i ••�• •••• •• • •••
• Master Plan, Des Moines Water Works, IA, Team Member. Participated in workshops
and helped the client to clearly define computer integration goals.
• GIS Master Address Database Project, City of Minneapolis, MN, Database Designer.
Project included the definition and mapping of objects to Oracle8i relational database
tables using Rational Rose Enterprise and Unified Modeling Language (UML) notation.
• Process Management Data System, Passaic Valley Sewerage Commissioners, NJ,
Designer and Implementer. Provided an enhanced, table-driven, special calculation
program for process management data system. Programming included PL/SQL stored
procedures on an Oracle8i database.
• Industrial Monitoring and Control System ,(IMCS), Passaic Valley Sewerage
Commissioners, NJ, Segment Leader and Technical Consultant. IMCS package was
third party, client/server implementation using an HP/UX-based Oracle7 database.
Assisted client with monitoring and tracking vendor deliverables and implementation
schedules. Reviewed delivered software for conformance to specifications and monitored
acceptance testing procedures.
• Database Design, City of Houston Wastewater Department, M, Consultant. Designed
and implemented user query and analysis application for a multiple wastewater plant
process. Included an Oracle7 database and -Oracle Developer forms and reports.
Operations Reporting System, Madison Metropolitan Sewerage; District, Wl, Designer
- and Implementer. Designed and assisted with the implementation of an operations
reporting system, using Oracle7 database in a'client/server environment. The system
collects and summarizes data from water quality lab, process control, and land sludge
application databases.
• Interceptor Monitoring System, Metropolitan Council Environmental Services (MCES),
MN, Project Leader. Supervised and assisted in the design and implementation of a
MicroVAX -based monitoring, control, and information system for wastewater
collection/interceptor forthe MCES. Included design and implementation of relational
database, operator interface software, and data transfer programs between the
monitoring system and the information system.
• Training Simulator Design and Implementation, Metropolitan Council Environmental
Services (MCES), MN, Lead Programmer. The real-time application simulates plant
processes for training control room operators. Included simulations for variable/constant
upstream head flow control, variable/constant upstream/downstream flow control, tank
level control, variable speed pump with PID level controller, two -train flow split with
adjustable ratios, and real-time chlorination control
• Production Data Monitoring System, Designer and Project Leader. Developed design
requirements and implemented UNIX -based, multi -node distributed database quality
information system for paper industry application. Developed system using CASE tools
and RDBMS software. Designed and implemented communications software using UNIX
Berkley C-socket library and TCP/IP protocol. Multi -vendor operating systems included
Interactive UNIX, DEC Ultrix and SUN O/S.
DAVID F. PETERSON EMA, INC. 4
Design and Implementation of Real-time Control. System, Combined Sewer Overflow
(CSO) System, Lima, OH, Lead Programmer. Designed control software, including point -
naming convention, generating system database, Direct Digital Control (DDC) loops, and
system -wide supervisory control programs. Developed and implemented innovative
predictive -corrective control strategy. Field-tested control software logic; tuned controller
with simulated storm events.
• Manufacturing Data System, 3M Corporation, Application Programmer. Designed and
implemented report program interface subroutines to track parts, subassemblies, and
manufacturing field change orders for photocopier and overhead projector product lines.
• SCADA Development Support System, Control Data EMSD, Programmer. Designed and
implemented a database compiler on a mainframe system for an electric utility SCADA
system. Designed and developed various database file access programs and utility and
software maintenance programs.
• Grain Loading Control System, Cargil, Minneapolis, MN, Designer/Implementer.
Designed and ,programmed an operator interface for the control system at a rail and
barge grain loading facility using,OMSI Pascal developed on a DEC PDP-11 system.
• Magnetic Disk QA/QC System, Control Data (Seagate), Designer/Implementer
Developed human interface and communications software for automated magnetic disk
and head testing system. Written in Pascal using :Intel RMX-86 O/S.
CERTIFICATES, LICENSES, AND MEMBERSHIPS
Member of Twin Cities Object Technology Users Group — http://www.otuq.orci/
Member of Twin Cities Oracle Users Group — http://www.tco6g.org/
Member of Agile Experience Group -http://www.otuc.org/croups/agileexperience.html
Member of OTUG Java SIG - httr)://www.otug.org/groups/mavasi-g.html
Signatory Member of Agile Alliance — http://www.acilealliance.or-q
FCC License, First Class Radio Telephone with ship radar endorsement
TECHNOLOGY EXPERIENCE
Applications/Tools
• Maximo — Version 4.11, 5.2 and MXES
• Actuate Reportwriter — Version 7 and Version 8
• ColdFusion MX
• BEA WebLogic
Microsoft VB.Net
• Logic Works ERwin ERX
DAVID F. PETERSON EMA, INC. 5
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• Rational Rose Enterprise
• Embarcadero DBArtisan, Rapid SQL & ER Studio
• Mercator Integration Tool
• Microsoft Visual Interdev
• System Architect (Sparx Systems)
Database Products
• Oracle, Oracle8i, Oracle9i, Oracle10G
• Microsoft SQL server V6/2000/2005
• Ingres (QUEL and SQL)
• Sybase System 11
• SQL Anywhere
• Microsoft Access
• R: BASE 5000 ,
Programming Languages
HTML/DHTML/XML
PL/SQL (Oracle)
• T-SQL (MS SQL Server)
• Java
• JavaScript
• BASIC, Visual Basic, VB.Net, VBA
• C/C++
• Pascal
• Smalltalk
• COBOL
• FORTRAN
• ASSEMBLY (Intel, DG, CDC, Modcomp)
Operating Systems
• Microsoft XP, NT 3.51/4.0
• Microsoft Windows 95/98
DAVID F. PETERSON EMA, INC. 6
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• ULTRIX, UNIX (SCO, interactive, -BSD)
• Intel RMX-86
Data General RTOS/RDOS
DEC RSX-11 S/11 M
• CDC NOS/BE, 1700 MSOS
• DEC VAMMS
Hardware
• Intel 80286, 86/310, 486, Pentium, Pentium il, Pentium IV
r NCR 3400 Database servers
• DEC VAX 11/780, 8300
• DEC System 3100/2100
• SUN SPARC Station
• HP 9000, HP Intel
• Data General NOVA - - - -
CDC CYBER 170, 3300, 6600
Modcomp Classic
• DEC PDP 11/70
PAPERS AND PRESENTATIONS
Peterson, D.F., et al. "Controlling Pretreatment Software Projects — A Case Study From
Passaic Valley, New Jersey." Water Environment Federation, Philadelphia, June 1997.
Peterson, D.F. and W.J. Myers. "Operations Management Systems: A Tool For Systems
Integration." American Water Works Specialty Conference, Chicago, April 1996.
Peterson, D.F. "Using Relational Databases in Object -oriented Systems." Object -oriented
Programming Systems, Languages and Applications (OOPSLA) Conference, Austin,
October 1995.
Peterson, D.F. and R. Farnham. "Indianapolis Plant -Wide Database— The Foundation for
Systems Integration." Water Environment Federation, Anaheim, October 1993.
Peterson, D.F. and E.G. Martinez. "Collection System Network Model Automates Water
Exchange Program for City of Colorado Springs." American Water Works Association
Computer Specialty Conference, Denver, April 1989.
Peterson, D.F., et al. "Computer -based Implementation of Combined Sewer Control." Journal
Water Pollution Control Federation, 1982, Vol. 54, No. 2.
DAVID F. PETERSON EMA, INC. 7
Peterson, D.F., et al. "Automatic Computer -based Control of a Combined Sewer System."
The International Association of Water Pollution Control Workshop, Munich, Germany, June
1981.
Peterson, D.F., T.M. Brueck, and J.A. Nye. "Combined Sewer Control: A Computer -based
Implementation." 53rd Annual Conference of the Water Pollution Control Federation,
September 1980.
Peterson, D:F. "Instrumentation for the Study of Electro-Optics." Nebraska Academy of
Sciences, Lincoln, February 1971.
DAVID F. PETERSON
EMA. INC. 8
W,EMA-
JOHN BRIETZ
V
FIELDS OF SPECIAL COMPETENCE:
Maximo° CMMS Implementation
• Database Administration
• Database Programming
• financial Systems
EXPERIENCE OVERVIEW
Over 7 years of experience in a consulting environment and over 9 years experience working
with. Oracle°. Involved with,database ,programming, Maximo° computerized maintenance
management system (CMMS) implementations, and system integrations for several large
utility clients. Project activities include: Application enhancements and extension's utilizing
JSP and JAVA, DBA consulting including backup and recovery procedures and testing,
performance tuning, database layout; designing and developing custom programs to
enhance the functionality of Maximo including procedures, packages, and triggers; and
developing custom reports.
ACADEMIC BACKGROUND
• Masters Business Administration, Roy E. Crummer Graduate School of Business, Rollins
College, 1996
Bachelor of Science, Management Information Systems, Florida State University, 1992
Additional Training
MRO Maximo 5.2 Consultant Training 1
Maximo 6 Certified EAM Consultant
EXPERIENCE HIGHLIGHTS
CMMS Experience
CMMS Implementation, City of Fort Worth, TX, Technical Lead. Duties included.
Application Development (JSP, JAVA), Interface design and development, T-SQL
development, Actuate Report development, and coordination of tasks and assignments
among technical team (3-4 members).
CMMS implementation, Tarrant Regional Water District, TX, Technical Lead. Duties
included Interface design and development, T-SQL development, Application
Development, report development, and coordination of tasks and assignments among
technical team (2-3 members).
• CMMS Implementation, Santee Cooper, SC, Technical Lead. Duties included
Application Development, Interface design and development, PL/SQL development.
• CMMS Implementation and Upgrade, Jacksonville Electrical Authority, FL, Technical
Team Member. Duties included PUSQL development, Interface design and
development, Application Development (JSP), Actuate Report development.
• CMMS Implementation, Orange County Utilities, FL, Technical Lead. Duties included
DBA consulting, PL/SQL development, Interface design and development, Application
Development (JSP, JAVA), Actuate Report development, coordination of tasks and
assignments among technical team (3-4 members).
• CMMS Implementation, South Mississippi Electric Power Authority, MS, Technical Team
Member. Duties included PUSQL development, Interface development and report
development.
CMMS Implementation, Lakeland, FL, Technical Team Member. Duties included
PUSQL development, Interface development and report development.
Oracle
• Database Administration of several Enterprise systems running on Oracle Database
including Oracle Financials, Human Resources/Payroll:
Implementation of Oracle financials and Oracle Human Resources/Payroll. Integration
with external billing system.
• Experience with PL/SQL programming including creation of packages, procedures, and
functions.
• Knowledge of Oracle. Financials Flex Fields and Structures as well as ability to access
data through the General Ledger, Purchasing, Inventory, Human Resources, and
Projects modules.
• Proficient in Oracle SQL language categories including Data Definition (DDL), Data
Control (DCL) and Data Manipulation (DML). Also knowledgeable in the use of the Data
Dictionary Views, as well as SQL*Plus and SQL Navigator.
• Executed. procedures and SQL statements through batch processes.
Maximo
• Installation and Upgrade of Maximo Versions 5.x, 4.x on Oracle and SQL Server
• Implementations of MEA (Maximo Enterprise Adapter) and MIG (Maximo Integration
Gateway)
• Knowledge of Maximo Modules and how they function together as well as system
administration functions.
• Maximo Workflow
JOHN BRIETZ EMA, INC. 2
• eQuery and eSpreadsheet
• Maximo Mobile
• Converted Maximo production databases from SQLBase to Oracle.
• Report development using Actuate and Brio
• Extracted Maximo database data through numerous methods including the creation of
Maximo reports using SQR3 Workbench.
SCT Banner
• Experience as Database Administrator for this enterprise system that includes Financials
and HR/Payroll.
• Managed data conversion from Legacy systems.
Access
• Created numerous databases along with queries, macros, forms and reports for easy
use and data entry as well as module,programming where needed.
Visual Basic
• Created an application to interact between a barcode reader and an Oracle database.
TECHNOLOGY EXPERIENCE
Software
• MS SQL Server 7, 2000.
• Oracle 7.x, 8.x, 9.x
• SQL*Plus
• SQL Navigator
• JSP (Java Server Pages)
• Actuate 5.x, 7.x
• BRIO/SQR
• Weblogic
• Webmethods
• PSDI Maximo
SCT Banner
Oracle Reports
Oracle Forms
• Visual Basic
JOHN BRIETZ EMA,-INC. 3
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• MS Access
• MS Excel
Visio
• Ms Word i
• MS Publisher
I
• Adobe PageMaker
• MS PowerPoint
i
• MS Exchange
Operating Systems i
• MS Windows 3.x
• MS Windows for Workgroups
• MS Windows 95
MS Windows NT 4.0
I
• MS Windows 2000
• MS Windows 2003
• MS Windows XP i
JOHN BRIETZ EMA, INC. 4
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WEMA JUDITHANN 'M. CASCIO
hood
FIELDS OF SPECIAL COMPETENCE
• Process Redesign
• Content Management
Organizational Management
w Document Management
• Business Technology Applications
Business Operations
• Project Management
• Business Process Design and Alignment
Performance Management
EXPERIENCE OVERVIEW
Judith possesses a 20 year background in organizational and management consulting. Her
fields of special competence include: organizational development' enterprise competitive
assessment, strategic planning, operational management, customer service business
practices and information systems planning. Her business focus is on analytical business
transformation, process benchmarking, organizational change management, application of
new and emerging technologies, operational planning, and project management of strategic
business systems.
ACADEMIC_ BACKGROUND
BA, University of Pennsylvania, Philadelphia, PA
• . MBA, Columbia University, New York, NY
EXPERIENCE HIGHLIGHTS
• Selecting and Implementing an Integrated Technology Solution for Enhanced Service
Delivery (311), City of Hartford, CT, Principal in Charge. Redesigning processes to
maximize and integrate utilization of the current and available technology; facilitating
customer focus groups to determine customer expectations of service delivery and then
redesigning processes to meet those customer expectations; designing processes to
eliminate duplication of effort; aligning organizational structure with service delivery
performance; and facilitating and motivating teams to streamline processes.
• •• • 1 1• 1 1 1 1 1 1 1•• 1 1 1 1 1•• 1� 1• 1� 1� 1 1• 1 1 1 1 1 1 1• 1 1 1/ 1•� 1 1 1 1 1 1 1/ /.• • 1 1 1•• 1 1 1 1 •• •
Organizational and Functional Process Redesign Project, City of Akron, OH, Public
Services Department, Project Manager. Created a project plan for the consulting and
employee participants, managed the staffing and budget for the project and documented
issues requiring resolution. Facilitated functional work teams to review current practices
and processes, collect and evaluate customer feedback and design customer centric
process outcomes. Segment leader for developing a scope and requirements for a City-
wide Content Management System. Coordinated multiple work plans, prioritized
recommendations and gained employee/management consensus to implement
measurable improvements and changes.
• United Technologies: Pratt and Whitney. Managed a. Financial and Document
Management information Systems implementation for a defense contractor. Prepared
productivity and cost benefit analysis for implementation of the system. Authored the
RFP, qualified vendors and recommended solutions. Project managed the
implementation that cut cycle time of receivables from six months to sixty days by
providing timely invoice documentation through advanced technologies.
• Metropolitan District Commission, "CT Segment deader in municipal water and
-
wastewater utility for an Enterprise Document Management System. Documented the
requirements and Request for Proposal, qualified vendors and negotiated contractual
terms. Created an organizational change proposal to take advantage of the technology
and streamline internal processes. Project managed the implementation and participated
in all management decisions, pertinent to process changes-.
• United Water. Managed a Corporate Document Management study at a large water
utility. Observed processes within the enterprise and documented redundant manual
tasks and organizational impact. Reviewed the current technology plan and made
recommendations with cost justifications to enhance future performance. Suggested
organizational changes to streamline decision cycles and proposed information
distribution to enable educated decisions. Created a Request for Proposal for a
document management system capable of image enabling the financial system
(PeopleSoft) and the storage/distribution/version control of engineering documents.
Passaic Valley Sewer Commissioners, NJ. Segment leader for an organizational content
management system. Facilitated workshops to gather requirements from all departments
within the utility in order to electronically capture, index, retrieve, store and distribute
necessary information. Created requirements and specifications in order to image enable
all business processes (PeopleSoft, Larson, Synergen). Documented and created a
Request for Proposal for the engineering document assets including version control and
handheld red -lining capability.
• Ocean County Utility Authority, NJ. Segment leader fora content management project
that included both engineering and business documents. Facilitated workshops to gather
requirements and understand workflow needs. Documented and prioritized required
functionality for image enabling of an ERP system (SAP) and an engineering change
control system. Created demonstration scripts for vendor site visits and participated in
the selection process.
JUDITHANN M. CASCIO EMA, INC. 2
Loctite. Developed a Strategic Information Systems Plan for a Hartford County global
manufacturer of adhesives. Identified areas of opportunity, prepared requirement
documents and request for proposals, analyzed vendor responses, participated in vendor
selection and managed implementations. Final deliverables included cost benefit test
plan and post implementation quantitative analysis.
• Moore Medical. Performed a functional assessment of a large pharmaceutical distributor,
focusing on Customer Service and the use of technology. Developed areorganization
strategy based on account size, geographic area and business segment in order to
position and focus customer -marketing specialists on revenue opportunities. Projected a
35% gross revenue increase for 12 months - actual gains in gross revenue were
measured at 57%. In order to accommodate the sales increase, a strategic information
system design and acquisition plan to speed customer ordering, identify inventory sites
and expediently route delivery traffic was implemented.
Datalmage. Responsible for the organizational management and structure of the
marketing, sales and operational divisions of a software provider and integrator.
Assessed the product offerings for viability and. composed a three year strategic
marketing plan.:;ldentified.and negotiated partnership agreements with software providers
to increase revenue opportunities and position the company for accelerated growth
through acquisition.
• Aetna. Participated in'a study of a purchasing department and accounts payable
department within a large insurance company. Documented organizational weaknesses
and aidedin the redesign and restructuring of the function into procurement.
Consolidated multi -location departments into one organization skilled in effective
processing. Gains in cycle time, staff availability and productivity were made possible by
an enterprise technology workflow implementation.
• Northeast Utilities. Created a Management Acceleration Plan (MAP) for an electric utility.
Identified organizational weaknesses and realigned management structure. The aim of
the program is to develop future middle and senior managers and provide planned
succession within the enterprise. The MAP and the fulfillment of the plan are key
elements in raising the level of executive accomplishment and developing leaders. The
plan is designed with a quantitative measurement component, the intentions of the
candidate and the needs of the Utility. Management Mentoring is utilized to align and
successfully execute the strategic goals of the Utility
• Participated as administrative team leader in competitive assessments at numerous
water and wastewater utilities as well as private corporations. Reviewed the relevant
data, created analytical competitive models and identified areas of common process.
Documented and examined the work practices of the utility and benchmarked
performance against identified processes. Prepared presentation materials that included
observations, current practice costs and short/long term recommendations.
• Metropolitan District Commission, CT. Developed a strategic organizational plan for
utility, evaluating and recommending improvements to the organizational structure,
management procedures, practices, and staffing. Documented weaknesses and
JUDITHANN M. CASCIO EMA, INC.
........................................................................
strengths of the current organization and suggested specific changes to improve
efficiency and effectiveness aligned to the five-year strategic plan.
• Metropolitan Sewer District, KY. Created and co -facilitated a Management Visioning
Workshop designed to align management philosophies and tactical strategies. The
workshop purpose was to identify three-year strategic goals and begin to prepare an
organizational plan to achieve those goals. The workshop encompassed all line of
business areas individually, aligning tactical issues with the enterprise strategic future.
The deliverable was a workable plan that all Management Personnel utilized as a guide
for each Department.
Metropolitan District Commission, CT. Client project manager for the implementation of
an enterprise Information System (SAP), consisting of multiple modules to replace a non-
Y2K-compliant mainframe system;Finance, Treasury, Maintenance Management,
Project Systems, Procurement, Human Resources and Customer Care modules were
installed. Responsible for all logistical andtechnologyaspects of the project. Providing
expertise in Best Practice benchmarks for critical processes.
• Metropolitan District Commission, CT. Created and facilitated a Change Management
'Program for the management and staff of a public wastewater utility in financia'I '
operations. facilitated workshops addressing' best business practices in the finance'
discipline, including procurement, contract management, treasury, budgeting, capital
projects, revenue management, cash management, risk management and general
accounting areas. Initiated a Communication Plan to keep employees aware of the
project goals and timeline. Assisted .in a staffing plan to reassign employees to other
positions when the manual activities previously performed were replaced by automation.
Managed Management expectations regarding the implementation of the SAP R/3 suite
of applications in the areas of timeline, process change, and staffing re -alignment.
Xerox Consulting. Managed a successful business unit of a major corporation, consisting
of marketing, sales, service, consulting and administrative staff. Responsible for all
aspects of the business within the organization.
CERTIFICATES, LICENSES, AND MEMBERSHIPS
• Certificate in Entrepreneurial Studies, Wharton, Philadelphia, PA
PAPERS AND PRESENTATIONS
Cascio, J.M. "Disaster Preparation: Are You Ready?" Presented at the 2006 International
City County Management Association Annual Conference, September 2006.
Cascio, J.M., and C. Yokopenic. 'Performance Based Budgeting." Presented at 2006 United
States Conference of Mayors Annual Conference, June 2006.
Cascio, J.M. "Emergency Management: NIMS Compliance Offers Cities Real Opportunities
to Improve." EMA Communicator, Winter 2006.
JUDITHANN M. CASCIO EMA, INC
Cascio, J.M. "The Responsible 311 Solution." Presented at the 2005 International City
County Management Association Annual Conference, September 2005.
Cascio, J.M. "Competing With the Best: Managing the Business of Public Works."
Presented at the 2004 American Public Works Association Annual Conference,
September 2004.
JUDITHANN M. CASC1O EMA, INC. 5
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WEMA
�. MELISSA M. CHRISTENSEN
FIELDS OF SPECIAL COMPETENCE
• Project Management
• Work and Asset Management System Implementation
I
• Enterprise Resource Planning System Implementation
Business Processes
'Data Conversion
• Data :Mapping - -
•. Data Migration
Training Development and Delivery
• Configuration
Report Writing
i
EXPERIENCE OVERVIEW
An experienced Work and Asset Management System and Enterprise Resource Planning
System Project Manager,, Melissa has managed many successful maintenance practices and
continuous improvement initiatives. Clients include municipal, financial services, energy, and
facilities services organizations. Melissa's projects have addressed not only technical
issues, but have included developing essential elements for effective maintenance
management based on maintenance best practices.
ACADEMIC BACKGROUND
BA Degree, Anthropology, San Francisco State University
BA Degree, Liberal Studies, University of California LaVerne
MA Degree, Education, Point Loma Nazarene — In progress
EXPERIENCE HIGHLIGHTS
• EMCOR Facilities Services, Phoenix, Bakersfield, Arlington. Senior Project Manager
• Logix Systems, Bakersfield. System Consultant and Project Manager
I
• McJunkin Corportation, Bakersfield. Inventory Control, Purchasing, Safety,
Trainer/System Support
As Project Manager/Consultant, responsible for all aspects of a CMMS, imaging, and ERP
implementations, including site assessments/site report, work flow/business process
development, data conversion, data mapping, data migration, developing training materials,
user training, screen customization and configuring, database security development, and
minor report writing and compiling.Projects include:
• Torch Operating Company, California, Integration Specialist., CMMS Implementation
• Nestle, Wisconsin and New Jersey, Integration Specialist, Consultant. CMMS
Implementation j
• MGM Grand, Nevada, Integration Specialist. CMMS Implementation
• ITT Services, Hawaii,_ Project Manager. CMMS Implementation.
I
I
Ethicon, New Jersey, Consultant. CMMS Implementation i
• City of Sunnyvale, California, Project Manager/Consultant. CMMS Implementation
Reedy Creek Energy Services, Florida, Project ManagerlConsultant. CMMS
Implementation
• .Arco Alpine, Alaska, Consultant...CMMS Implementation -
• Lam Research, Fremont, California, Project ManagerlConsultant. CMMS Implementation I
• Lam Research, Fremont, California, Project Manager. Building Center Implementation
• Bank One, Project Manager. CMMS Implementation
I
• Insignia/CBRE, Project Manager. Server Transition
•
Siemens, Project Manager. Server Transition
MFN Equipment Walk Downs, East Coast and West Coast sites
I
• EMCOR Facilities Knowledge Center. Project Manager of over thirteen Maximo®
transitions for the EMCOR Facilities Services call center.
• COINS Ti implementation, Mobile Services Companies EFS
• Imaging implementation, Corporate Wide - EFS
CERTIFICATES, LICENSES, AND MEMBERSHIPS
Project Management institute PMP (Project Management Professional) Certification — in
progress
MELISSA M. CHRISTENSEN EMA, INC. 2
• ..... • ................... • ............................... • • . • . • • . • • . • . .
E M A MICHAEL D. LINDSTEDT
hood
FIELDS OF SPECIAL COMPETENCE
• Sales
• Marketing
• Sales management
• Contract negotiation
EXPERIENCE OVERVIEW
• Successful career in sales, marketing and sales management with proven track record in j
attaining revenue goals.
• Experience in selling software products and services including enterprise asset
i
management, supply chain, financial and manufacturing applications, as well as
database, e-commerce and middleware and broker technologies software.
• Negotiating and closing multi -million dollar contracts and agreements.
i
ACADEMIC "BACKGROUND
M.B.A. in Finance, University of Southern California, Los Angeles, CA.
B.S. in Industrial Engineering (Cum Laude), University of Southern California, Los Angeles,
CA.
EXPERIENCE HIGHLIGHTS
• Total Resource Management, Alexandria, VA, Business Solutions Manager. Responsible
for sales of Enterprise Asset Management software and consulting solutions for
commercial and utilities verticals. Solutions primarily based on the implementation of
MRO's MAXIMO Software. Top producer for the company for three years and number
one sales person in 2005.
• MRO Software (formerly Project Software & Development), Bedford, MA, Strategic Sales
Executive. Responsible for sales of e-Business enterprise asset management solutions
to major accounts in North America. Part of new Strategic Account Program which.was
initiated to penetrate new accounts with little or no "footprint" by MRO Software. Success
in closing strategic new business at John Deere, GE, and Corning.
• Software AG, San Ramon, CA, Business Development Manager. Responsible for sale of
middleware software to ISVs and equipment manufacturers in North America. Software
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includes integration middleware and various databases used in the embedded market
space.
• ' Sales for 2001 represent 40% of total new business sales for Software AG, Inc.
• Pioneered new company product offerings for embedded market.
• NEON Technologies Inc., Emeryville, CA, Sales Manager. Responsible for sales of
Enterprise Applications Integration Software across multiple industry groups for
California, Arizona and Nevada. Sold solutions based on various integration brokers that
integrate legacy, client/server and web -based applications as well as a number of well-
known ERP packages.
• Project Software & Development, Inc., Bedford, MA, Vertical Account Manager/Territory
Manager. Responsible for sale of Asset Management Software in eight western states.
Responsible' for selling software to Utilities and Federal Government Verticals in Western
North America. AssetManagement solution involved work: management, inventory
managernent, purchasing, scheduling and e-commerce software. Member of Company's
"'Quota .Club" for 1996 =and 1�997.
• 'In 1 997received award for number one salesperson within the lentire company.
In.1.996 received award for highest sales performance for first year salesperson
within the company.
• i2 Technologies, Inc., Dallas, TX, Regional Sales Manager. Responsible for sales and
marketing of Planning, Scheduling and Supply Chain Management Software for Western
Region and for named_ strategic accounts. Hired to open sales territory for the western
United States and to close key accounts. Significant accomplishments include:
• Closed first semiconductor account in company.
• Sold large multi site $3 million dollar deal to Fortune 100 consumer product
goods company.
• Oracle Corporation Inc., Redwood Shores, CA, Strategic Account Manager. Sold
databases and tools as well as manufacturing and financial applications. Significant
accomplishments include successfully penetrating and closing business at new strategic
high-tech accounts in Silicon Valley and the Far East.
• PROMIS Systems Corp. Milton Keynes, England/Frankfurt, Germany, Director,
European Operations. Responsible for European operations for Factory Floor
Management and Cell/Equipment Automation software. Responsible for sales, strategic
planning and marketing, staffing, .customer and technical support and contract
negotiations. Hired to entirely revamp sales and marketing operations for Europe, Africa
and the Middle East. Significant accomplishments include:
• After first year, European revenues had increased by over 300% from previous
year.
• Started Central European operations, creating PROMIS Systems GmbH in
Frankfurt, Germany and hiring sales, marketing and technical support people.
MICHAEL D. LINDSTEDT EMA, INC. 2
• Set up new distribution channels for Southern and Northern Europe and
Middle East.
• Consilium, Inc., Mountain View, CA,, District Sales Manager. Manager for sales and
technical support for the Northwestern United States for this Factory Floor Management
software company. Responsible for sales, staffing, customer support for District.
Responsible for 15 sales and technical people. Started District, hiring all sales and
support personnel for newly created offices. Significant accomplishments include:
• Opened two new offices in Bellevue, Washington and Denver, Colorado.
• As Manager, the Northwest District exceeded quota every quarter and attended
Company's "Winner Circle" for 1990.
• Consilium, Inc., Mountain View, CA, Sales Account Manager. Responsible for sales and
account management to Fortune 500 accounts. Significant accomplishments include:
Top sales person in company for 1987, 1988 and 1989, having averaged 25% of
the total company's revenue all three years.
• 1n 1989 closed the largest sale ever for the company to Boeing Commercial
Aircraft.
• In 1985 and 1986 pioneered new territories in the Midwest, the Northeast and in
Southern California closing business in a number of key strategic accounts.
• Application and Manufacturing Consultant. Responsible for both pre -sales and post -sales
support of product. Also responsible for design, development and implementation of a
company -wide planning system for large semiconductor company.
MICHAEL D. LINDSTEDT
EMA, INC. 3
.......................................................................... .
E'M A PATRICIA (PAT) MORROW
llr/
i
FIELDS OF SPECIAL COMPETENCE
• Computerized Maintenance ManagementSystems(CMMS)
• Geographic Information Systems (GIS)
• Data Modeling (Relational Database Development)
Oracle® Development and Data Base Administration
Data Conversion and Database Integration
Remote Computing
i
EXPERIENCE OVERVIEW
Over 20 years experience as a systems analyst, technology consultant, and functional i
analyst. Projects have included the design and implementation of custom software
applications, technology project management, and the implementation of geographic
information systems and :computerized maintenance management systems. She has
information systems expertise in the areas of integration, implementation, and technology
deployment.
i
ACADEMIC BACKGROUND,
i
Masters of Business Administration (Summa Cum Laude), Florida Metropolitan
University, 2000
Bachelor of Science, Geography/Computer Cartography, University of Alberta, 1987
Additional Training/Technical Courses
Actuate eRDPro
• Maximo 6 Certified Consultant MMMW6
�ta��a�4rr
MRO Maximo® Core Consultant
• Syclo Developer
• Oracle Designer/2000 Systems Design and Tools
Oracle Designer/2000 Reports
• Oracle Enterprise DBA: Architecture and Administration
• SQL+, PL/SQL
• SCO Unix
........................................................................
EXPERIENCE HIGHLIGHTS"
• CMMS Upgrade, Clearwater, FL - Maximo 6, Oracle, WebLogic.
- Project responsibilities included database upgrades, data updates, database
configuration, data conversion, custom classes, screen modifications, and server
troubleshooting, Maximo 6 installation and application of patches, Actuate report
server installation and application of patches, and Bea WebLogic installation and
configuration.
• CMMS Implementation, Orlando, FL - Maximo 6, Oracle, WebLogic.
- Project responsibilities included database installation, database configuration,
data conversion and loading, and screen modifications. Maximo 6 installation
and application of patches, Actuate report server installation and application of
patches, and WebLogic installation and configuration.
• CMMS Upgrade, Albuquerque, NM'- Maximo 6, Oracle, WebSphere.
- Project responsibilities included database upgrades, data updates, database
configuration, data conversion, custom procedures, screen modifications,
clustered server troubleshooting, interfaces between Maximo 6 (MXES) -and
HumanResources, Maximo 6'installation and application of patches, and Bea
WebSphere installation and configuration.
• CMMS Upgrade, Corpus Christi, TX- Maximo 6, ;0racle; WebLogic.
- Project responsibilities included database upgrades, data updates, database
configuration, data conversion,: custom procedures, screen modifications,
clustered server troubleshooting, interfaces between Maximo 6 (MXES) and
Human Resources, Maximo 6 installation and application of patches, WorkTech
installation and configuration, and Bea WebLogic installation and configuration.
• CMMS Consolidation and Upgrade, JEA (Water/Wastewater/Electric Utility), FL -
Maximo 5, Oracle, WebLogic.
- Project responsibilities included database upgrades, data updates, database
configuration, clustered server setup and configuration, load balancing
configuration, custom interfaces between Maximo 5.2 and Oracle Financials,
MEA installation, configuration, and customization between Maximo and OF,
Maximo 5.2 installation, Bea WebLogic installation and configuration,
Transportation install, application of patches, and documentation.
• Strategic Information Systems Master Plan, Pinellas County Utilities, FL Systems
Implementer/Technical Support.
- Led implementation of Computerized Maintenance Management System (CMMS)
for the potable water, sewer, and reclaim water departments - down to the retail
customer level. Project responsibilities included data mapping, database
configuration, screen customizations, user acceptance, report writing, and
training.
PATRICIA MORROW EMA, INC.' 2
Led deployment of Geographic Information System(GIS) for potable water,
sewer, and reclaim water overlaying countywide tax appraiser's digital land base.
Project responsibilities included data collection, data extraction, data input, and
report writing.
Defined and implemented electronic transfer of Sunshine One -Call tickets to
utility CMMS. Tickets are viewed and processes through custom interface
screen, and work orders generated without the reentry of information.
— Assisted with and/or wrote application interfaces to: CMMS/GIS, Water Quality/
GIS, Customer Information System (CIS)/CMMS, Oracle Financials/CMMS,
Sunshine One-Call/CMMS, utility bills/Oracle Financials, Itron/CMMS, and
SCADA/CIS.
Production of CD showing potable water, sewer, and reclaim water infrastructure
over tax appraiser base maps. CD includes searchable infrastructure, attribute
information for field equipment, map page, and customer information.
.Developed ;prototype and deployed remote computing project. Field personnel
are able to attach to CMMS database via cellular data packet data (CDPD) card
without being attached to the network. :Information is available directly from the
database, not batch loaded to a laptop or palm pilot. Information is updated
directly to/from the database and the remote units.
Defined and implemented Inflow and Infiltration database. Field personnel
update database with .real time information. Analysis of information available
across enterprise immediately.
• Systems Analyst - Responsible for database integrity, program debugging of Oracle
databases, Electronic Data Interface (EDI) support and upgrade, software analysis, and
program installations for international fertilizer company using JIT technology.
• Information Systems Manager for University of Alberta - Responsibilities included
database integrity, data entry administration, and database reporting; implemented and
managed VITAL Oracle database (for Alumni Affairs/Development offices) on AIX
operating system, supervised programming and clerical personnel; and trained
personnel in mainframe and microcomputer applications.
• Cost Analyst for Public Electric Utility - Responsible for management of mainframe cost
database (C$1.2 billion), scheduling, and document databases using P2. Designed,
programmed, and implemented a cost database and a document database (using
Oracle on SCO Unix) for initial construction and ongoing maintenance of a joint venture
power plant.
TECHNOLOGY AND FUNCTIONAL EXPERIENCE
• Computerized Maintenance Management Systems
• Cost Accounting
• Scheduling
• Geographic Information Systems
PATRICIA MORROW EMA. INC.
3
Development (Fund Raising for Non -Profit Organizations)
• Alumni Records
Student Records
• Database integration
• Accounts Payable/Accounts Receivable
• Inventory/Shipping
Software
• MRO Maximo°
MS Office Professional
• Actuate eRDPro
• . MapGuidc
•. Oracle Reports, Oracle Forms, Oracle Designer/Developer
• Paradox
AutoCAD, Autoview
PATRICIA MORROW EMA, INC. 4
Operating Systems
• UNIX (SCO, IBM AIX,`Linux)
• DOS
MTS/MVS
• TSO/JCL
• Windows (3.x, 95, NT, XP)
Programming Languages
• Pascal
• SQL+
• PUSQL
FORTRAN
C-++
Databases
• Oracle (6, 7, 8, 9, and 10)
• MS Access
• SAS
• SQL Server
PAPERS AND PRESENTATIONS
Morrow, P.J. "Use of a System — Does It Mean Success?" GITA (Geospatial Information
and Technology Association) Conference, Seattle, WA, 2004.
I
Morrow, P.J. Demonstration of MapGuide Remote Solution GITA (Geospatial Information
and Technology Association) Conference, Seattle, WA, 2004.
Morrow, P.J. and Barrett K. "CMMS (Maximo®) and GIS — Integrated Decision Making."
AWWA Information Management and Technology Conference (IMTECH), Santa Clara, CA,
April 2003.
Morrow, P.J. and Beres'M. "Informed Decision Making via Maximo® and a GIS." Maximo
Utility Working Group Fall Workshop, Scottsdale, AZ, September 2002.
Morrow, P.J. and Karlander L. "Informed Decision Making via Maximo® and a GIS." MRO
World 2002, Orlando, FL, July 2002.
Morrow, P.J. and Mortezzo, R. "Remote Computing with CM\MS (Maximo)" MRO World,
Orlando, FL, July 2002.
PATRICIA MORROW - EMA, INC. 5
i 1 f f f 1 i i f 1 f 1•• I I I f f I f f f i f 1 i•••• i 1 i i f 1 i 1 f i f i i f i i 1 1 f f• i f f•• •• • f I f i f 1 1 1 1 f 1 f
Morrow, P.J. and Mortezzo, R. Demonstration of Remote Computing via CDPD, MRO
World, Orlando, FL, July 2002.
Morrow, P.J. and Wrigley J. "Leveraging Technology to Assist with Infrastructure
Management." AWWA Information Management and Technology Conference (IMTECH),
New Orleans, LA, April 1999.
Morrow, P.J. and Wrigley J. Demonstration of GIS CD Solution AWWA Information
Management and Technology Conference (IMTECH), New Orleans, LA, April 1999.
Morrow, P.J. and Wrigley J. "Leveraging Technology to Assist with Infrastructure
Management." Florida Water Resources Conference, April 1998.
PATRICIA MORROW EMA. INC. 6
Ft-- E M A' PATRICK FULLER
hood
FIELDS OF SPECIAL COMPETENCE
• Software Application Development
• Database and Object -Oriented Programming
• Maximo® Enterprise Asset Management Systems
EXPERIENCE OVERVIEW
Over 18 years experience in a broad range of software development and support services
including positions as customerservice engineer, software analyst, software design
engineer, and software consultant. Current project activities include programming related to
MRO Software, an IBM Cornpany's Maximo° asset management applioation.
ACADEMIC BACKGROUND
Computer Science, State University of New York (Cobleskill)
EXPERIENCE HIGHLIGHTS
Maximo Implementation project, Sarasota County, Florida, Technical Team Member.
Developed "Business Process Security Solution" custom application that is used to
isolate transactions within Maximo. It allows users to only modify records that are
associated to them via group authentication. It also allows for default values to be
populated in the search screens within the application to make searching for records
easier for the end user.
• Maximo Implementation, Sarasota County, Florida, Technical Team Member. Created a
new application that can be used to automatically move all inventory records from one
storeroom to.another. For example, this will be used when the client decommissions a
truck that carries inventory and the inventory moves to a new truck.
41 Maximo Implementation, Orange County, Florida, Technical Team Member. Currently
working on a rules engine to be used to perform validations against an Advantage
database when a purchase order is created.
• Maximo Implementation, San Diego, California, Technical Team Member. Created two
interfaces that are used to update the Meter Readings and Materials Transaction tables
with data read from CSV files that are created by fleet operators. These interfaces read
the original CSV files and format the data into Maximo and create new CSV files. They
then call the 'MEA' to load the newly created files. This is attached to a Maximo
'CronTask' which runs daily.
• Maximo Customization, Multiple Clients, Software Developer. Created a generic data
loader used by multiple clients to load data into Maximo to replace PL/SQL.
• Prior to joining EMA, Patrick was a key team member crucial in achieving final
acceptance of $25 million dollar system application software upgrade for Division of
Criminal Justice Service New York State.
• He also accomplished .numerous mission critical objectives resulting in meeting major
milestones and avoiding contract penalties for the New York City Police Department.
• He developed a "Store and Forward" application that is used for receiving, modifying,
validating and transmitting fingerprint records from external system to the Department's
AFIS (Automated Fingerprint Identification System). This application was written to be
easily configurable so that customization could be performed onsite by operators. It was
designed to be able to use any database that supports JDBC and runs under J2EE. This
application uses "MOM" for its internal message flow. This application is being used by
the Division of Criminal Justice Services (NY State), the New York City Police
Department, the Maryland State Police, and the Department of Corrections (NY State).
• Patrick also developed an incident tracking and reporting system with automated
equipment availability reporting. This application tracks system downtime at the
hardware and software component level.; He developed an MIS system that connected
to the existing AFIS application to gather statistical data on the application suite's
performance and reliability.
• He created a'suite of J2EE applications to be used to test IBM middleware and backend
products allowing for cross platform capabilities in a "Service Oriented Architecture"
(ZSeries, PSeries, :ISeries,.XSeries) The products used by the application include:
Edge Server, HTTP Server, WebSphere Application Server, WebSphere MQSeries,
WebSphere Enterprise Service Bus, WebSphere Message Broker, D62 Universal
Database.
CERTIFICATES, LICENSES, AND MEMBERSHIPS
Memberships:
• Java Developers Network
• Sun Developers Network
• AIX Developers Network
• Sybase Developers Network
• Linux.com
TECHNOLOGY EXPERIENCE
Programming/Scripting Languages
• Java
PATRICK FULLER EMA, INC. 2
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• C
• C+ F'
• Pythno
• JavaScript
• Unix Shell
• SQL & Transact Query
• Perl
• Jython
Operating Systems and Databases
IBM AIX
• Sun Solaris
• Various Linux Platforms
Microsoft Windows (NT, XP)
• Sybase Adaptive Server
• Microsoft SQL Server
• DB2 Universal Database
Oracle
MySQL
Middleware & Application Platforms
• IBM WebSphere Application Server
• IBM WebSphere Enterprise Service Bus
• IBM Websphere MQSeries
•- IBM-HTTP Server
.• IBM Edge Server
•. Apache HTTP Server
• Apache Tomcat
IDE's
• Rational Application Developer
• Eclipse
PATRICK FULLER EMA, INC. 3
.••••••••... ••••••v.••••••••••••••......
••••rr••.•.••r•r•••••••�••••r•••
• WebSphere Studio Developer
• WebSphere Integration Developer
Source Control
• CVS
• SCCS
Rational Clear Case
PAPERS AND PRESENTATIONS
PATRICK FULLER
EMA, INC. 4
EXHIBIT B
EXHIBIT B
Form Change Order
CHANGE
Contract Number:
Change Number:
The requirements of the above designated Agreement are changed as follows:
City and Contractor agree that Contractor's compensation shall be adjusted as follows:
City and Contractor agree that Contractor's schedule shall be adjusted as follows:
This adjustment covers the entire compensation for the Change set forth above and includes, but
is not limited to compensation for all engineering, material, equipment, subcontracts, labor,
overhead, profit, changes in scheduling and delays resulting, directly or indirectly, from the
Change, as further detailed in the Agreement.
Contractor: EMA, Inc. City: City of Vernon
By
Date
e
By
Date
INSTRUCTIONS TO CONTRACTOR
Contract Number:
Instruction to Contractor Number:
Date:
Specific Instructions to Contractor:
In accordance with the Terms and Conditions of the Agreement, the City classifies these
instructions as:
-Supplementary instructions, not involving a Change
(Should these instructions be, in the opinion of 'Contractor, a "Change", written notice thereof
must be :given to City within 10 days of the receipt of these instructions. If such written notice is
given, Contractor shall not commence with the work so ordered until written agreement is
reached on the classification of these instructions and on the resulting adjustment in contract
compensations, if any.) In the event that City and Contractor fail to agree on the classification of
these instructions or resulting adjustment in contract compensation, if any, refer to the Changes
Section of the Agreement.
A Change
(Contractor shall, within 10 days of the receipt of these instructions, furnish City a statement of
its proposal for adjustment in contract compensation occasioned hereby. Contractor shall not
commence with the work so ordered until written agreement is reached on the resulting
adjustment in contract compensation, if any.) In the event that City and Contractor fail to agree
on the classification of these instructions or resulting adjustments in contract compensation, if
any, refer to the Changes Sections of the Agreement.
City Representative Date
Please acknowledge receipt of this instruction by returning one copy signed in the space
provided below. Contractor's signature hereon does not indicate his acceptance of the
classification assigned hereto by City.
Contractor's Representative
C
Date
9S 0�
...
OFFICE OF THE CITY ATTORNEY
Jeff A. Harrison,. City Attorney
4305 Santa Fe Avenue, Vernon, California 90058
Telephone (323) 583-8811 Fax (323) 826-1438
December 12, 2007
VIA FEDERAL EXPRESS
Judith Cascio, Executive Vice President
EMA, Inc.
8885 Rio San Diego Drive, Suite 301
San Diego, CA 92108
Re: Services Agreement
Dear Judith:
Enclosed please find two duplicate originals of the aforementioned
Agreement, which need to be signed by the appropriate parties and
returned to the City, to the attention of Judy Lehr, Legal
Department, as soon as possible.
Once the originals are executed by the City, one fully executed
original will be returned to you for your files.
Please refer to the enclosed "City of Vernon Signature Requirements
for a Corporation for All City Agreements and Contracts" and comply
with the requirements set forth therein.
Sincerely,
A. irrison
City Attorney
JH:em
Enclosures
cc: Ms. Nelly Giron, City Clerk (w/o encls.)
Excfusivefy Industfiaf