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Resolution No. 09980
1 RESOLUTION NO. 8 9 8 0 ~ 2 3 A RESOLUTION OF .THE CITY COUNCIL OF THE CITY OF VERNON APPROVING AND AUTHORIZING THE EXECUTION OF A 4 PURCHASE AGREEMENT FOR GST PUBLIC SAFETY SOFTWARE BY AND BETWEEN THE CITY OF VERNON AND GEOSPATIAL 5 TECHNOLOGIES, INC. 6 7 WHEREAS, the Police Department desires to purchase a 8 CrimeMap Suite of crime analysis software, .maintenance and training 9 (collectively, the "Software").from GeoSpatial Technologies, Inc.. 10 ("GeoSpatial") which will be financed entirely through the use of 11 funds from the Citizen Options for Public Safety Grant for front line 12 policing services and the Justice Assistance Grant for efforts to 13 prevent and control crime; and 14 WHEREAS, the purchase of the Software would enhance the 15 Police Department's operation, thereby enhancing the services provided 16 to citizens, residents and businesses within the Vernon community;. and 17 WHEREAS, by memo dated May 20, 2009, the Chief of Police has 18 recommended the purchase of the Software from GeoSpatial for the sum 19 of $120,938.75; and 20 WHEREAS, the City Council of the City of Vernon has" 21 determined that, pursuant to the. provisions of subsection (a) of 22 Section 2.27 of the Vernon City Code, it is in the. public interest and 23 necessity to enter into an agreement with GeoSpatial for the Software. 24 NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE 25 CITY OF VERNON AS FOLLOWS: 26 SECTION 1: The City Council of the City of Vernon hereby 27 finds .and determines that the recitals contained hereinabove are true 28 and correct. 1 SECTION 2: The City Council of the City of Vernon hereby 2 approves the Purchase Agreement for GST Public Safety Software with 3 GeoSpatial, in substantially the same form as the copy which is 4 attached hereto as Exhibit A and incorporated by reference. 5 SECTION 3: The City Council of the City of Vernon hereby 6 authorizes the Mayor or Mayor Pro-Tem to execute said Agreement for, 7 and on behalf of, the City of Vernon and the City Clerk, or Deputy 8 City Clerk, is hereby authorized to attest thereto. 9 SECTION 4: The City Council of the City of Vernon hereby 10 authorizes the City Administrator, or his designee, to make whatever 11 nonsubstantive, administrative and/or text changes, upon advice of 12 counsel, to the Agreement. 13 SECTION 5: The City Council of the Vernon hereby directs 14 the City Clerk, or her designee, to transmit one fully executed 15 Agreement to: 16 GeoSpatial Technologies, Inc. Attention: President 17 3130 S. Harbor Blvd., Suite 430 18 Santa Ana, CA 92704 19 SECTION 6: The City Clerk of the City of Vernon shall 20 certify to the passage of this resolution, and thereupon and 21 thereafter the same shall be in full force and effect. 22 APPROVED AND ADOPTED this 6th day of July, 2009. ?L`tr ~vA~_~CL 24 ° Name: Hilario Gonzales 25 26 Title: Mayor / Mayor Pro-Tem 27 ATT ST: 28 ~ ANUELA GIRON, C'ty Cler k 1 STATE OF CALIFORNIA ) 2 ) ss COUNTY OF LOS ANGELES ) 3 4 I, MANUELA GIRON, City Clerk of the City of Vernon, do hereby 5 certify that the foregoing Resolution, being Resolution No. 9980, was 6 duly adopted by the City Council of the City of Vernon at a regular 7 meeting of the City Council duly held on Monday, July 6, 2009, and 8 thereafter was duly signed by the Mayor or Mayor P.ro-Tem of the City of 9 Vernon. 10 11 ANUELA GIRON, C'ty Clerk 12 13 (SEAL) 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 _ 3 EXHIBIT A PURCHASE AGREEMENT FOR GST PUBLIC SAFETY SOFTWARE THIS AGREEMENT is made and entered into this 29th day of June; 2009, by and between the CITY OF VERNON, CALIFORNIA, hereinafter referred to as "CITY", and GeoSpatial Technologies, Inc. "GST", located at 3130 S. Harbor Blvd. Suite 430, Santa Ana, CA 92704, hereinafter referred to as "GST". PURPOSE GST is in the business of providing computer software, and professional services of Public Safety _ _ software implementation, CAD interface and integration, training, and technical support. CITY hereby purchases from GST its latest software products and services according to the term and conditions specified in this AGREEMENT. TERM AND CONDITIONS 1. PURCHASE AND SERVICE ITEMS . GST shall provide, install, configure, and support GST software, and related services, as more particularly described in Exhibit A-1, Scope of Work, Exhibit A-2, End User License Agreement, and Exhibit A-3, Software Annual Maintenance Agreement, in a manner satisfactory to City and consistent with that level of care and skill. ordinarily exercised by members of the profession currently practicing in the same locality under similar conditions, all attached hereto and incorporated herein by this reference. 2. COMPENSATION City agrees to compensate GST in accordance with. EXHIBIT B-1, B-2, and B-3, Quotes for Vernon Police Department" provided by GST dated May 19, 2009, and in accordance with the required specifications set forth in -Item (1 CITY shall pay no other compensation to GST unless an Amendment has been agreed upon in writing and signed by both parties. 3. PAYMENT SCHEDULE CITY shall pay GST according to the payment schedule set forth. in Exhibit B-4, Schedule of Payment. Said Consideration shall constitute all the cost of any software- license, equipment, materials, labor, delivery, tax and installation, as applicable. 4. INDEPENDENT CONTRACTOR GST shall be considered an independent contractor and neither GST, its employees, nor anyone working under GST shall be considered an agent or an employee of CITY. Neither GST, its employees, nor anyone working under GST shall qualify for workers' compensation or other fringe benefits of any kind through CITY, 1 5. WARRANTY GST expressly warrants that the goods/services covered by this agreement are 1) free of liens and encumbrances, 2) merchantable and good for the ordinary purposes for which they are used, and 3) fit for the particular purpose for which they are intended. 6. COPYRIGHT INFRINGEMENT GST shall, at its cost, defend or, at its sole option, settle any claim or suit brought against CITY on the issue that any software program provided by GST through this AGREEMENT infringes a United States copyright, provided that CITY (a) notifies GST promptly in writing of any such claim or suit; (b) gives GST full information and assistance in settling and/or defending the suit; and (c) gives GST .full authority and control of the defense and/or settlement of any such action. GST shall not be liable for any costs or expenses incurred (a) by CITY without GST's prior written authorization; (b) for any claim based on the use or combination of the software with any other software not provided by GST; (c) for any claim based on CITY's modification of the software; (d) from use of other than the latest available version of the software; or (e) any. transaction entered into by CITY relating to the software without GST's prior written consent. If a software program becomes subject to a claim of infringement for which GST may become liable, GST may at its option (a) obtain the right to continue using the software program; (b) replace or modify the software program to make itnon-infringing so long as the replacement or modification meets substantially similar specifications; or (c) terminatethe licenses and refund the license fees paid. EXCEPT FOR THESE REMEDIES, GST SHALL HAVE NO LIABILITY TO CITY FOR COPYRIGHT INFRINGEMENT, AND SHALL IN NO INSTANCE HAVE ANY LIABILITY TO CITY FOR DIRECT, INDIRECT OR CONSEQUENTIAL DAMAGES FROM INFRINGEMENT. 7. INSURANCE GST shall procure and maintain at GST'S expense for the duration of this AGREEMENT the following insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the service by the GST, .its agents, employees orsub-contractors: (1) Comprehensive General Liability insurance with limits of not less than the following: General Aggregate: $2,000,000 .Each Occurrence $1,000,000 Auto liability. $1,000,000 (2) Workers' Compensation Each Accident $1,000,000 Disease -policy limit $1,000,000 Disease-each employee $1,000,000 8. COMPLIANCE- WITH LAWS GST represents and warrants that services to be provided under this AGREEMENT shall fully comply, at GST'S expense, with all standards, laws, statutes, restrictions, ordinances, requirements, and regulations (collectively "laws"), including, but not limited to those issued by CITY in its governmental capacity and all other laws applicable to the services are provided to and accepted by CITY. 2 9. CONFIDENTIALITY GST agrees to maintain the confidentiality of all CITY and CITY-related records. and information pursuant to all statutory laws relating to privacy and confidentiality that currently exist or exist at any time during the term of this AGREEMENT. All such records and information shall be considered confidential and kept confidential by GST and GST'S agents and employees. 10. INDEMNIFICATION GST agrees to indemnify, defend and hold harmless CITY, its officers, agents and employees against any and all liability, claims., actions, causes of action or demands, arising frgm or related to the services, products or other performance provided by GST pursuant to this AGREEMENT whether or not caused in part by a party indemnified hereunder, except for CITY's sole active negligence or willful misconduct. 11. CHANGE DF OWNERSHIP GST agrees that if there is a change or transfer in ownership of GST'S business .prior to completion of this AGREEMENT, the new owners shall be required under terms of sale or other transfer to assume GST'S duties and obligations contained in this AGREEMENT and complete them to the satisfaction of CITY. 12. FORCE MAJEURE GST shall not be assessed with liquidated damages or unsatisfactory performance penalties during any delay beyond the time named for the performance of this AGREEMENT caused by any act of God, war, civil disorder, employment strike or other reasonable control, provided GST gives written notice of the cause of the delay to CITY within 36 hours of the start of the delay and GST avails itself of any available remedies. IN WITNESS WHEREOF, the parties hereto have caused this AGREEMENT to be executed the day and year first above-written. CITY OF VERNON ("CITY") GEOSPATIAL TECHNOLOGIES, INC. ~»GST") By By Hilario Gonzales, Mayor ATTEST: 3130 S. Harbor Blvd., #430 Manuela Giron, City Clerk I Santa Ana, CA 92704 (Address) APPROVED AS TO FORM: (714) 434-9936 (714) 434-9937 (Phone Number) (Facsimile Number) 95-478331-5 Jeff A. Harrison,. City Attorney Tax ID 3 EXHIBIT A-1 SCOPE OF WORK GST shall deliver GST Software and any and all related licensing and service set-forth herein, and shall ensure that the software is properly tested and fully functional based on .mutually agreed upon testing criteria. TASK 1: Delivery of the following GST Software Licenses, as listed in Exhibit B-1: ¦ GST CrimeMap 4.0 ¦ GST CrimeMap Lite ¦ GST CrimeMap Mobile ¦ GST Viedeo Module TASK 2: System Implementation, as listed in Exhibit B-1: ¦ Implementation of GST CrimeMap series software as listed in TASK1 ¦ Digital Map Data Examination & Processing- ¦ GST system implementation, including Record geocode review, server remote sefi up and implementations) TASK 3: On-site Training, as listed in Exhibit B-1: Two-day onsite training of GST CrimeMap series software, as in TASK1 .TASK 4: Delivery of GST Software License, as listed in Exhibit B-2: GST Schedule Optimizer TASK 5: On-site Training, as listed in Exhibit B-2: Two-day onsite training of GST Schedule Optimizer software TASK 6: Delivery of GST Software License, as listed in Exhibit B-3: GST CAD-AVL Interface Module 4 EXHIBIT A-2 END USER LICENSE AGREEMENT ~I~ . - CTEOSP~ITI>~L TE~C"fiNt)L(~t`TIE, INC. FNP IJSFR I1ICF.,NSE AGI2FE14IENT (FLTI,A} I&IPORT1Arl`dT: DC? Nt~T INSTf1L L TIIE ENt"LCISEn tii~FT~`'~1RF UNTIL 1'UiT IIA~+'E RE_1I) ANT) AG ItEEIa TO THIS I.IC'ENSE :ACxItEEIYIFN7'. This is a litensc agr¢c~t7caxt (~\grrrnunn) brr+n~r~n )+ou IL:iceuscdi: curd t"icroSpuial Teehnrtlcar,ies, lnc• tC;57`}. I:)y installing the soliuu e _ 'rllxphCifxt)n,ytxl i~'e v.OnSCllrlllt-', I:L?..111CtLy`1x15 t5f i11.I5 1.I CCnSC:, 11')'l'lll ilt? 17OI Ei~l"l'C ltd lhCi(9'lll5 Qf 11US null-CX ClU511'i L.IC-c7151' F\}?I'CL9110171, 1){.) Nt)"p TNS'I'ALI,'!'Tf li Sf)FT1~'A RI? 1=tu' a fi7 l refiaul, rraurn the So1'txv:u-c turd till accomp u7yin~ ru aterieds vvilhiu sev°cni ('%j cLl)-s t~ the lacali~m as'hel`eyau tibtainez1tTxrn7, Rl^:SH [21^',17"[C):NANT) (?11'NN1'iSFlll' AN[) (~It~NI' C)P f-1C'LrrN51? G5l retains c^achlsiv=~ title .u7d uvc•nryslrip of"thr: Softtivarr lyaphctrcion liccnserlunclcti' ibis ~rgrn.ciuent tu7d,hercaay,gr;n7is to l.icctixseea pr~1 s on al, nran -ex ckts f t• e, non ~l ansi"r~l'tibic I icanse. r igl7 t t o use the S c71i yr arc aplali cart rnx bas cal or71:17 ~ t crn7s an d cond ition s of th is A~~ec~lneut. }°r nau the da7tc Gf rcreipt, Iacensee. agre%s to use: rcasonaUe e11'tart t l? laroieci the.5l?fixx rue- apph eatic~at ti°~ln tu7 y u nanth rrri~ ei use, relaruductitau,distribtttit+n, l?I'lzulalicnCittn. Allri~ltisnc?tspcrilically~l'anti~rlinthis,~irceuteniwerescM'vcritr7i'.rS`I-. USFS T'G•I211'1l7"I'1::D Gircusee m:ty nseth~nut7ihrr trl'rgaes cyl'LhaSedivearz~aplalientieln I'<?r xv9lirh licrusc fcs havebcru7laaid an arch tii7ti~,cra-uapplicetic>f7. USFS NOT I'T+Atlti]iT"['F;D • l..iccnsershallnorsell,rent,lc~r7se,sublice7xse:,Icnd,:tssit;n,tinrc-shcu'c,orU~ansfer,in~l~holcorinp:7rr,tarprrn°icleunlieclrsr~tithirtl latui ins access Ia larior lN' lar~~sr~ltt vcrsicvns of the SiSiT~y*ru-c applica7tia17, any updates, tar l irensce's ri}hts unclcr this Agrerunr~171. • iicenseta-shall ttt~r rovcrsc atginrx-r, de-etanxpilr., r-+r cli~a'asrm131tahu.St7fttv.u'c u11alic~uir~x,ur ntalc.~ tur_ itttvmpt tbi unler~h cax• la~ixass the- scaftxturi kr~'-todeu7cllt?t hnrdvware ke}• used, 7s galalicahlc,subjea tr7lacnl Itnv=. • ^ !_,ic=r.nsceshall nt7tnta}ce udiiititnnl aapics rsf the SuFtwtu~rtaplaliclttir±n bcti~olid thtrc rlr~scribcd intiir tJsr~ prru7iucd arrtitan nbavFe, * 3:icrtxu.t~ shall uol rcxna=r. c!r cabsrwn ~ ,n7y C:.S T' aola+=right or tradcn7:uic ni!fier . 'ChR11~I Thczr~~rec~lucnt sf7a11 tmtt~ntutictdly°tcr•mnatett=itltt~ul ncsticc.ii`Liccxuic]itilstcarrsuxlal~~+n~th:atti prra.=isitua tai'this.~\~seu7crxt. ticensc shall then returntra CiST thw*,Sully+'=u'c cxp}tlic srcirut, updates, tuul:axy ta~hcale carTrn•tial rrvpi~~, cratles, tnrrdilicatican-s, ,Ind merged pnrtiians in anti l't!nu.'I'hcpatti~ hccrcia~' a~rr~ tlxatallprrls isittns vihich ulzerltctcYlarutt:rttheri~hl-s c?fC3S T-shnU rett7tlin in fi~rre shesuldbre=lch i;ecur. t rS`I vC~ru'ru7ts that: tlxc medit7 upon tu•hicl7 the Saft•~a•;u'e sgaplirtuion is pruv tiled a=ill beti'ee ti om dd`eds in n7aun ials and vsln'hnu7nship undc~'nolxnal useand.scn't°i re tsar a period ofnincty (e)C11 day's 8•om the d;71e caf reccgat. €35"I"s entire li,xlaility tu7c1 Licensees rxdusiv~e rcmcd}^ as ua the.Sraiis~•are applicalir,n rar ralatr~ri.nnuerials shall be, ilt Ci5'1's Caption, either raj rch71'tt ofthe latlid lie-c+nse-fee lar ilii replncen7enl ut the,Sufnvareapplictttirtn. 'C6e~tal§uGrc:xlvtalrct7titan is lxlctvided °uv is , CiSl'vi~j~s nest ar[uranl,};uauw7lci~ ar n7a~a` tu7v rcpresculatir±ns 1vg:uYiing the use, c7r ehe results ai• use, c~i'th r. SoCTw•tu•e, d:uu, ur rt,~latca n7atri ia1s iu tet•tns crf cart ~ct»r>SS, accuracy=, reliatai]ity ur ctthe+rvvis~. Ne:itht r t ~tiT ntr an}`nne c se ~,eho has been iu, ohrrd in the crtaticn, praduetion, trr d~ tv c:rti~ of t he: Scvi}vvui e appliruion si7all be ]i;-dale fur.xn)= direct:, indirect. ccutseegir^~7tial, lar in~.idc't71u1 dama~ts{intluiiint~ d:mt;tgrs Tim loss srf husintncsprolit, busilte-ss intaruplicui, lose nt'busiliess infrsnnatiot7,an~thelikei tu'isiug e?nt ofthc:use.,ntisusc, t~l• uxtiiaiht~ t:o usca €:iST laraduct ei~a if Cis ]'has been tldl'isrd of`th a posy ibili ty ai'sueh dGun.7se~. lic~°. ul se snat7 c sttrces dl~ n utt al'hnt- th e- ~s c-lus i en ear 1 iu7 it nticsn ni`1 itiL i I ity li7r ransec}ur=ntit7l ar- ilteidental eitxnut~~s, lheubvtt: lirttittrcic~:7 stray itru ;yal?ly tea purrhttseus in such st:IICS. GOV'1?RNIN(,J t,r1~t1 This Agrcen7et7t is gov=r?rnrtillay ihc:law-s clfthe T7niled.Statr~s c71'lllnerica tuxcl the 5t,ttc rai`C:ali1'n`nia 7v~ithratircirc~t7ee to contilici tai' la,r•s principles. N I)1~,1t1 N [T=IY:,•#77 C?N l.irenscc mill, nc ifs sr±le crass and cxpetisc, iudrnutil}• tu7dhcsidtrti7' anti its r+Il'icrls, directors, eniplcaycrs, res~llr~ls,asenls,surressrrrs soul assigns harutlrws &ram .u7d a~~ainst any ;ul.i.lll elnints, lassr~s, cl una~€s,juclgn7cnts, aasts an7d r.xlxtises (inclucliu~ :ritomc';,-s Icv;s1 arising, trot rrl' car related ter Ltcru7sec^'s violet IiNt r71'[he. {rrtns iaf this ,~'vgreulent iN' the ric?Iru trot oi't17~ leans of this ~\grectncm by airy person v,ho has access ti7 the sofivtiare application l1u•ough l..iecu7see. E•N'1'l T2F A(;{21"sE111 [sNT I'ltclatn'lies agrevxlhafi'his rtsustiuitr~s thvsc3lc::u7a cs7Cir~ a4reentcn7rof the prr[ies<7s to ti7~-tnattcn'sai fcvrth hc:ruin t7ltclsuprnse*dcs any larevi ous agreelnents,tutdr~stanclings, and :7rrrtugranc~trts lama cen the p.u t7es relatingfierr~ta and is rfl'~cll~'e", +.;ili d, artd binding upcan the pan•tias. r 5 ` EXHIBIT A-3 SOFTWARE ANNUAL MAINTENANCE AGREEMENT V GeoS~atial Technologies, inc. Soff«~are AnnttstI )4Ininten~ttce A~reetaietaf Cc(7~patial Technolagi(~, ]nc. (`l7(x°eitattilct• refer?°ed to tts CTS'f) shall proFidc FntFintcnance and support scr•t-ices under this Soft~~are ~lttnurtt A2aintennncr .Agre(r77(_nt (h(rcit7aft(~' t•cferred tc7 as r~gr('~n7x~tTtJ for (h(a•einafte.~t- n~['(rre(1 t(7 as C;uston7(•t•} detF•ing the pc~•cx! al.~prgxin7ately , Zt:)fl~ through h _,'2f) , av[th opeicu7s to (Ytcnd feat- addition ~ years, upon paytnc~nt c7.f the annual utaittt(•rt 7Ft(.ef(s" for the: [.~t•(rdut°ts and. supl.~(x~t lc.~•(:f indi(:ated in Section ],l'€-oducts e~a•rrcd. 1. I'R()DU(:TS C'(}VERED C;iS'l' €77aintc.7tttt7cc and suliport sz~x-~•ic~es are-pt•uvided only 1'ot• the_ foll(ata~ing~ products upca€t fu 11 pctytnent of the invoice. 4iS'[' f'rc5(luct C)[:k Ser~•iee Le~~el al1F - 6 )Itl 9 ant - G atn 9 attt - 6 i~t yT7m-ti m 'I'UT_~I; ~P1r1F: II, Iw~:~INT'EN.a1VCE :AND SL?I'>f'G)I2T' f~S'}' shall prop=fd~• Tnantcnrmt:c and- sul~}7ort tier•~~ices t(a thf; end Use€:, l1[taint(_~na.na;c one[ sup}~urt s(r~~icrs sltttll .uu~lnde, font not. IimiE€x} tx7: (a~ Telc:phoT7(a and I;t77ail Snpporr. Cefi"[`~~=i[l providetcli~alTr7ncattct c:-F7r<til arststanci~ ~'cnt must [aro~-id-e CzST t~'ttl7 ren]t7Ce aCt;e59 throltgh Che 1nteT:nex to th.(* (IC,t77plitet'S IE3StatlT~d EVICIt CY'S"[` S(7f[14af:C: (~aI[it7~; the CiS"t' technical su,[7pot°t t7ttn7ber, ?=an avil[ t•ira'rh tt trained snl7pc~rt ttnrti)~st of ~~~h(~rn~y=c~u n7vy ask. (lursticnts ex° seek advice relating tea the use ol` CrST s(71'tware. '['he ana{~-st Zvi}l assist vpu in utilizing your t~iS'I' softLVrarc, a€7d in ide~7tifying trod lar(aviding a t~=ork around, if` laossible, For any scafttwm•e larcablems l`cattnd w•it}7 C:iS"[• act}'tw=arc. (JS"f support scrvic(~; do net include hm~d~~are, nctu~ork, operating systeT7~s, car t}t ir~d party software. Sttlapot~ ti~~ill be prok~ided ~+~eefcda~~c frrit7~7 ~7.f7ii a.T71. t~? h:Ct[} ~~.rr7. Pacific ~tandttt•d Time, exc{uding ~~~eckends and holidays. (faj Response Times:. In the eventthat the- ESnd iJsc~• exp(•r°i~stecs a .cssitica[ sysfctn failt+re, ~v1Tii}a sh.Fll he ciectned to have been-Fred i.f the systen7 is dowwn car inoperatalc, mestning tfTat the ~3T7d User caru7crt use the Systet77 and,'"ot• the Systct77 is (off-lit>e, for I<ans;er fhat7 hour, t:rST slFaF[l respond mt-d look- into correctins~ the pF•c>t~lem itnn7(:dicttely ttpcatt r(x.eipt of ri Gall fcx° s(~°vice atut faltow~ing the receipt o~f notifica.tiF~u and rele^~~,tnt d~ocattn~~Ttation t?1'thept•cihlen~. P'c~r ~Il other- Wean (.riticr~l fAilut•(.~, (::S'f sharll ~.ustonter name 1 6 rEsp(attd atltfnttcJ2lpt to r-o€•rt`ct tltc}arESbh n vv.itElirl ~`ntJr (=f) hcutrsu~ca]1 rc~eiE)t cif a call ftle ~4~€°vi(;~ a!]d fc7ElC)vv,E]l~; the i'cxae€pt t?f k1 C7t:ffti<iJC=FC7t1 4Jild rCECV:9nt dlJt'fJ€nf;[1CriCEGtEI Cif l'k311 E?rCtEJ{f~lTl. Ef ~rUbEt°-[n5 i7Clf3C,t br r~~cakvt^d ~'ithitl fcatir (~1 ELE)urs, thc~ l>roblsrn tv~ill F7c alltcatl]1ttiE.akl+' es4al.etcf! tcs A})plicllti~n '['cr..hllieltl head or tElc L'l7 4kl` F'J•tufEac[ lElana~;efllcllt for resolutic~[l. ilftsr rt)nsuh~9tiatl b4~vv'ccal the ~'P of PrcadElct [1°Ian~~4_t]]e€]t llnd sEl~port staff, (~iS'[' vv~itl provide. a plan of feat=iun f'ar resolutiotl tip the. p-t7d LJaer. - {e.j Etu~-kl~es alld Upgrad4s: CiST 4a.ilf F?rat~ide: btlf-fixes 19t1d ]aps;raclcs t(7 the C,ST st)ft~varc vv~hctl thc~ are availlekzfc~ at t]47 additionak ch4ar~c dttrirlg ih4~ t4~fn (7f the ttlaitlteoance pr-O~ratn]. (C{t t_~OfF'C4"tCVS'E~11€I1C411.1C1GG: ~3~`t S!'l.El[?MYJVEdG t'<)r['l{.t[C)Tl~ ll1C: til[l)pC3rt~d: 4t)Et14'iiC't': t[Stt11; Etlttrfli'C GE11J.C14't[ti)C1:S, E?I'f)Vldl:Cl )'()El hi1VC` 11 kl€f~kl-S!)eGd lfltt•T7]ef e()nllC`E't.CC)Il Ertl 4CSEll ~!''SC:I..T]I Nlkovv'11]f? ~iS'E` 1•E,"tllOtC-accc~s, duri[ls st ~f]d~-it•tl xtt[?~?t)rt lla€Irs, y - (4) CiS'f' T['ailJrfl~ "I'hfa [~€ld User tttJd(~' sc)ftwvlerir l€tlottal Illltntcnatl(:.c ~?ro~?ra.t]t 1•<x ~.ivt^s 50"~t tliseollnts flat 11lI t]-aioilJ~ t?rograms he[d at CiST`s fxeilit~r. Softu ]rs t:'EJSti)]ni~atic3tl 1€f~d F:n}lat lc~:metlt: 'I'tle htltl T:Jsir 191id4?' the s(a!'tvvl9re at7rlulil tnlli]lt(natlc:e l)ro~f~a[1] res:civ4~; a~ disccrelJlt f<,r atly ~r~'ftwatri< taEJStr~fniz<~ati(an sc~'i~it•:c~. E::nd lJset° rttF[t~sted c:.nhancE~n]ents t]r Inc7difiratic~t~s of Cf`~`[` sttftvv<trc- 19J'c ni7t i1]ekt9dcd in the- stlppc)rt pkatl price c.i~'E' a~r(:cs t-ca frt~e°icsa= rceJEtests frsatn thE. Fald lJs~r atlEl trr k)roi~idc ti clucJtr" fctr tll(:: rE<rlui"steci e€lh[atlcctn4~#lt bast^~ on tatl]c and. cost an[icila~tcd. {~j F~xckud4°cl 5erviee. The rn,iiJ]ictltJnr.c all et sul)pE7t°[ dr"~rE:rib4d hereila Elo~ nca[ ul(rltu[4: the ccarrscticjll taf sc~ftvv~are fai[ul°cs due fo causes l)cyf~lld the crztltrc,t .7f l:i~T told c>ccurritlg 4~=ithaut the tau it f)r tlr..gli~ene~ rJf' t~r~'C stJE~haw, bttt tlt)t litni[~3 tr, ae.[s Of (:i~d, c~<7tastrophr; fnulE, e~,r ut~?li~cnce cif [hc t:fld (JSf'i", C1!?CY'itC=CSC C"CJ"C,F-r fnYllnpUltlC]C71] C,{ [h~' t,[?~C-Ct O[' ti[)tC['CC" GC)dz {11 T1}V'sS liE)pCCi~~f'•d b~' ~i~1 itl 4]'rlCll7~ pt`tC3r t¢ SUCK Int#t1Tf?tl Eilt11?ll,{, lttlpt`C~7C'i' USC f_it €t;fSEJ4r!? (7f tht. St-SfC•I1] C7C £ICII' p13rC ChQY'NC7{, r"~Cl~' SECT-kl (~xctudcd ser~3icc-, lv'h4~thcr o€1-site or t7fl'-site, w°illLic hruv°idcd .€t the rccgJest oi' fhc f~fld Usc~• tt GS'C [ls€ w9t(t 1t44 lnd tcxnl5 tl]f'tl fel 4f~;c•ct, 1h) ~ul)p4nt= of C~kd S47ftvv1l€•c-: ~Js~rs of°c^ r~.dttit•cd to iJ]stall aEE EJE>datt~i s47ft-)a~ztt•e Jttld tfn}r bEag €ixt~ t[l ti [i[ncly fna]lllr, includi].lg Ol)trtltitl~ syst4~~l s(~ftvv~str~ if ~rEaEt I'aiE ett }tiE:~l] ~=Ottr s~s[cn] cEJt•€•f;~lt=, t;~~'E' [na}c []CS lotlLt?C7' S€ipp(1C"t Y4lllr Sy'SCC%I17. c_r5'k' tia'ikk sCCpl?()1"CU~d t'CkC'11St;5 of le l?I'adtlcC ff)f' Ct}~q ~~t':al"S of€cC' Ile".1~4' ['('leieSC'S E?E'.CC)CnL .14"it€lttE?[l'. }'pl' SEJE?SGCit1l71[ ~'liit'S itfCC'€' n4"l1 JC.E(`iiSC'.S E?GC~O[l]C5 i1V1C1i1.13E4, tf C'C:t}t€C?SEedl by' [~JlCI l.JS4`r, C:fST [11191'' Ct)t1CCllElf" CS SLtpp()7't: SCt.Cfl C)kd CelC.aSeS ff)rclt] illl.[ltlal CI1C'€'C11SC 1J7 stlppvrt fes of ~Q"`«. (t} Lapsed SnE)k?t)rt: if the l~n(} [JsC~t• itltc't]ds rc~]eta- nlcexntuul9nee lifee~- [hc prt~vious nlaintenltnee: t?rc)}><ra€]] fills cxl)irec9 1'or (7v4•f• t;va~t] (Z} months, at st]pplenletltat fc'4 of ~(l"'u of the x~lnntlal nll7hlttnllfJCt: shall bt: th€4 CST' fc)r the !'first yc19r of maifl€~ntltlee f()1[c7.vi[l~ yGEat• need for t]rtintE~lztnce lr~llitl, in FLCIChtt47ll t-C7 thir Inll.itltC'L1Alle~l~E`C tilri'FLd.V ClU[=lle!'tall. t.)I1-SECS: SCl}?p()rt; (.311 -ti1Ft- 9EJl?p()rt ]S Il()F Gt)1'CR't3d b~` [-iJ.t: S[[eEldaC'C! Sf)ftlA'AC'(; I11aC[1tCFlat1CE; SFI}?p(1E°E-. Pt:l• Etltl 1.J~4:C's rs4kuE._st, C"rS`E' vv~ikl provitl4 (au-sits suk?l?t:~'t if CiST tlet4~t-€nitl`s ghat such stJl)t?(]rt is CE:<}Etircd to r4~olv,ethr.l°t'[?(]rted t>r()bEttn. 111 th€~ case., C€S'[` tv-ilt ckispateh ott4 car Il]cx•c tnetnbcrs oP.its suppc)r[ CY[sfisl]ler na[]]c 2 7 Sta.-fftO Ye)tll' SEte to°tiii lk'Ctt t~itte'~n3~t t(}:IkeC"t.atC% i1C7d resafla:the.t)1"C)~~JeJ11(S~ rk(?4?rt4d. j)ll't'CIl~ 111(SCit11C: It' IS C'1J)('.CEekl [llflt InfJnt)t,'t'S Gil' }'iitLi' 6taf~t 4M1'lll [)U ~3VJ:JCtaJ)le tt) anSti'e'I' gE1eSt1(311ti alld 1)C()4'lde`, rnt()1'lllfltlt)[1 1•s;~;tn•din~ }'4n1-r system, if ret'tuircd. ~Tn-site su~pari R~~ill he chaired at f=S'f' der csill rtes ~aad tecnas theta in effect, Illlas trsl~~~ aad per diem for GST stslff seaat an-site. III. ~Y;a'I'F,14I11~iC)I)IFIt:.;.~'I'It)N (,tl} CAST cn~lkl- tt~k! IIl(}llfil4~iti(rn~,; C_'tlangu~ ar rz.~plticr~rizk~tlt c!t the cs~nlp[tt~r ~igl.i[~nat:rlt, c?pc~~atin,~ sys~can and its relsltt,d softt~- irc, tar crihel• third p~lrty sott~~'tire rlla}• require try`[' sw[[l~'area supt)<}rt trnd~cu" sa:ftx'are JllOtiif`ie:ttioEl to nliou t:i~~'1~ J)t't)dncis tO Lv(~'k- ~~rith the nets' equi )rncnt, ol)k~~"irtillt; systcln, suldtor tturd. l)arty soittt=slre:. 7'hesc: sLEP1)ort trnd-(n° nl(.rdi['ieaEian sc.rkic4~s tt°if( he pl•c)uided 1)y Cfi'C of the End User's E:equese at 4tuetticn qucxulpric;es. ~[_ij end i1sc.E•-~rcncr~lted lllodficgti4rla~. ("sS'E' gilt trot Li c. r~~onsiblc. -for :anq~ damage to vcnrr frST safttc~Ire car dat~•1 cause h}+ ulabJrrldcs to tilc (}t)craEing sy>~tc.En (ar retaticctnent (lt' [rardu~Jlt~e t~•'[t[I(~Lrl L:iS'["s Jlrior tt~ritten cOnctJrrcJlce that said r(pgl`tJkitl. woutd. ftJnetiOIJ [)rap4.rly~. Servict.~; required as fl rk~tlit of nlc)di4"tcatti(rls tc) (,5'[''s systctlls tnactc 'tly~ L[ie F~Ild User tlrt tle)t capsidc~E•ec9 rlc)rlllat . - R1t1C11[e11LrnGf t1CICJ. trC`en~1t )rC)1,'ld.ekl a5 .~aC't 4if (I~'['S S(lft\S'flre ~'1.rilltina7lGk' hrC1'~f.1[FL (e} ~Xtk,'Flll1l ~1l'4t1"Jn h.~1od[f[t.atlcrn&: llrthe el'C"-pf fln~ GY'tGrE1~J1~ 3j'titCl1'! CSI11C)i{I~led~)ty'C)Tld Etl:(t J111hCttJJilCd h}~ file tcrllls of thk: unda'lyiJig lend tJsel° License ~s~'(:eJncnt, Ehc l:~tuJ t.Jserr sha[.E n4~itt C.zS'1' (if sut.h chtingcs JtT1JnediaEeCp tr:p(rtI I°k~eil)t i)t tlOtifieatic)n f'rk)nl theJ°c~[)t~(~tivc entity:,entities; turd requcsr iliat CAST J)rc~).n-e: a pr(~J)osal to inchlde a time and (;Ost 4~stilnatc, far the u~t_}rk u) lac pc,I•ft)t'Jllet[ tc•hii<h constitutc'~; a thx~ng€~ from thl:, ol•ighlall}' agrcYCl u[)un t: c)uFignrtrticnl :lEl(1 .t~olk d(:scritrtic)n as t}rc~scnted iIl the: under°ly[Jlg ~tlcl Uscr License r~grecJllknt. CAST shpt, within thirty {30) (lavs a[tcr rec(::it'ing said -n(aricc~ 'f€Jrnisll to t~~ritten 1)rc)~estat t(} t[14~ [rrld IJs~• t~r(iv`itle.d f[lk. req[1it°ec! nacidificlati<)Jls al•c coJnlnercitllly, tcehllieJllly~ an c[ pracEicall}~ 1'kasilile. IJJ)on 1•kY:ciJ)E i}f C)'i'["s l)r:}l)c)sat, title l:nd J.Jsel• shall deEtt111Ene 14hethcl' EC tit'.tiC("eS tlle`_l4'orli t(] f)k: J)krft)rtlleCt, alld 11' S() 4halt i:45f1(', Y3 1~ik)tC('.4 fe) l)C4)CC'ed tt~ithin t(sll {JOj days, at ~t-Bich iinle t~STu ill pe•E'f'Or~rll the ntx-~sary+ nlodifi€tlt-ions fc~r the ac3ditionfl[ nlutu~tlp}' agr°e~;d ui)orl etuu~cusation. Iti~. FNI? I.ItiF.,:RRFSPC..)NSIBII.,IT'IES (a~ 5(lftli'Flr<~ i)J'()t)1etI1S and 12t'.1)kk'tinz,: The Lnd. tfyer aL;l'l`,45 E41 hI]1Ct L15e t:)f C_}~'[' Cl1(1[[lie"".t1dC14k'- Se['t~1Ce to crceasions when ~iS"F' svsEC111 softtvtn•c faits tcl opu'at'c in ~ac;corctanc€ itJ1 the prc+dtECt sireeificaiions tis dci'incd in tht. (x•iginat 1)urchasc c()tltratt. '['o ftJCilitate the pJ°c}blcJn sn(ving pr(lcess, the E4nd t_1scl• a~E'efti tCl a9SlSt Cif'[ Ln theft' e_ff(}L'fs t41 dnJ)ilctl(c tlie: tiC)'f(Vl'tll't;]}I'CT~1leC13 1)yJ)J-O.-Jdltl~* a 1VE`tttCll"1)J'(7h1eCn rk~4lrt.:~dditie)na[J>"-, C:iS'[• Illtly €lsk friar y(lu- ftrl•tlis[1 a listing t)f sOtt tvarc })J•eit}leans rathtx• than csrCl'rng On. C~tieh. Cnetlt~Cdnai Ite'tll C)VC"J' a Sh4?CI ~}k7"It}d. Ilnle 5(1 [h'il.E C)nr Sllt)1)CH't L4.iln GkJll [)i.Yif~' :JSSrSt- }r<)tl.. fl)} ['at-Jnt*nt. '1'hc I:*rld l1scJ° is tk~sl)onsbfe t"nr etlti[]rin~ that cr[t rJrll()tlnts prr-tf)le* uElder tllc w()t't«~trre atluual 'nlaintcslallcc J)r(}gl•aIn arc recciued hv~ Citi'I' on tll' he~1'(rrc the. t 5lnrnellt:rErlcnt ai' the rnaintenalice ~r4lt;ratn. '[11x' lslui l.[sel's failure t(y rknlJt pay~Jneslt to ~i5'[~ f(}r tiuch tnainEunatlc.t. sc~'~°4e~s taru>'~ided- (n' to [~r: ~J•cn'ided shad axltit[c CrS't" t:O dcn~~ furthe:c tutiitltctlttnt.t= services t4, the [;rld E~sx~•. CusfnEaler nnmc 3 8 (cl lIn(fat4s:: T[IC Fill User alt~l all i#sc~is of C~5'[' s(1flll~are at'c res[}(insik)lc f(}r ins[iilling :#tl ##l)(['it(~s to S(lfLt!'are, l#al'ElR'ar4y all([ fC\t~,' ill a t'ifI141[y+1112i11Ii~i:=1'..k'Alh#I'E ES)1;1.`C[3 }'Otil' SVSICCII tCl}tl##t[lEl C2#[l, a€ ~CS'['S - sale (lkscl'e[:iEnl, t"f;~s't#lI En thl, Flrim(3C172ItC Cl13CaCinECtin#ItFClll of #11atI1CenkrilCe sn.~}l)(YI'[. {tl~ .~i~'st1X111~C`1i111C#IStC'-2#CiClll.: '[•l1C'.[tl(i j..ISCC lS f`C}}Clns[k1lG f()rIC"~.COf:1l~4'I[1.~; i3 ~t+StCdll i~ClnlinlStrilC(?r:, a5 CR'Cl1 asa k}ack-Fill ~iy'SECIII 1~Cflritt#ISfI"a[Oi', t4'l#t) 1-i•`[~.l {~nnCtlO11 iii {-t~'['S l)rlFllal'y~' all El SCC#?nEl7iry' C(7iltiiCt ff?C' a.t#y' ill#1#nLetlaiiCe SC7'1'ICes lt) l)e l)1't)1'iCle(l t#11 (It'I' Ih4 SL7ltl1+S1C'C. illalnt:et#at#Ct' l)rU~f'aC}l. S1ICI# ~~}'stekll r1Cf€Ili/11SLratEM", E?r, 111 (f1C" a}}sf;:11C4 f]f i-t3 C' ~iy~s[4[115 I~(i111[Clis[I"iltE)t',. t}#('. [323Ck lil}, 4[i .ill l3(; ~~'["S 9E)[(' cant-fact. fi?r te~~hni(.at :#ysistin#cc, T1ie sy+steiri :~elulinistrator ian(i ~k}a(.knt} Syst(~rxl ~dlriinistr2itol' must k)e trtiiiaf,>d iu the adilliuist[-F#€it~n of cc}inl.~I~tcr tl~~#rdlu,ir(~, E)[jcraiiug st+s[crll, nrdu=tlrkirl~, anE[ iilltiik}ase. Cry'[' st#l}Dart staff' til'ilf assist you 111 i(l~iltif}~i#1~ systc:ul [xrE>l?Icnls 2#s is tiinc[ii#n LYf ill##in[cntince. sii}}}}(irt, IJ:otit~ewc~•, if Ii Ll['ok}lenl is i(lcutificd as 2# syste€n acllllinistratiau r(.~slx#nsik}ifirv, ftir[[#cx• assis[an(:e ]`rc~trl Ci5'1' :~#i}}[}~['[ s[af'f Is E}ill(:d at rni#° Il)rn ener~rlt h(~ur[y+rat-~s aia(3 ccrtns, ~F. «i'[I2I3.=~1V'I'IE4 (a~ Liinitcxf 1=1~`at•ra#lt - fLtl' ~u~vi(:~ A~Fa>• se~•1=ices t}cing [)ravi(le(l the hnd f.Js(r' in accor([anc(s with tllc saftwarc Ilniint(~il##nee [)i°an~#'Fitu lire offered ati a ka(at-effo[•ts k)asis only', Cif'[' Ilu#}' nt7t he als[c to t~sOhe ee=ety scs't~ice re.gn~t trade. ~~lth(ittt;h Lr~'I' a=ill a[trml}t to l)r<?ride SC?Ille guidanc(~ inld diru~: iau (::iS'[` is nat. re;til)allsil)le-- ['<?r resd-ll~iug isst#es r(aated t(} nc~u~tri'ks, t~l}t~'atin~ s}=st(~lls, k}hck- cltd d lt•ll)k#ses (}r l1~tT•Llsl=ar(: lI is tt#e I~ncl [Js(~t•'s responsiblt~+ to keel) ade(I#iate d##t## backups. C:iST lvifl not berc~pE?nsiL~Ics for iulg~ lost. (fa[a. :1I~I, t7TI3EI~ i~'r~EtIt~1NT'IE5 11YPI2E:~S, II~IPLIEi) C)II STAT'LJTCIRY', IN(:'L[JI)INC~ r11VY 41''r~RI~e~I~1'I.'~' ()F 117ER(:",Fir1N'I'r~IiII.I'I~ ()R FITNESti F()I2 I':11~llC',[J.[1r~I2 F[TI2.P~4F, ~I~E IIEI2E;BI' F~ CLUI)FD. • ~irL LFIlII'I'~'[TIC~N t7F LI~~BI.ITI' 'f118F.,n(f [Ji(h°'s sc)lc.- and ~exclitsi~-e reule(lics far any' (12#rlla~e ar lass in t7uy+ la=aye cannect(d u=iih any stlftu>are t}t s(~-r•icc~ fEii-nish(.d by C}ST, af[c:r aced}tancc, Lif ttie CS'[' sattls~#t t~ systelri, lvhcthel' by' tS'[-'s k}rc.icll clf ti~are;iuEy=, n(gli~aTl(:+~, E>t" .and' c#[##er hre2tCh ai any t>Ehs:r illi[y, dial[ Lie, a1 C:5T tiptiau, rc~li#cettlcut of the saftt~==are Cti• r(e ~}~°farulance of Serl'ice ar 1"etu#°n ar (:red it eif an a[)prE)})riate [)Lx•[iL~n (k#' att}- f)ay-lri(~Tlts made, ar [a bc: ill##.de, to C:iST' with reslaecr tL-# sach sElit~l°arc ar ser~'ces, [Jn(l(~t• nc, rireiitristances sha[C C:i~'l' be Ciah](;- tO ~+aii cr any other ~Lic~'san fE~' iiny~ sp(:ciaf, in(_iden€2#I, indirce~t f?r ccinsettileritinl tlama.~~~; (~f any character, includinL;, wittla€it tilriitatian, diirilages ft>t- Coss of ~aoEl l~-ilC, !1'LH'~ Sta})l)il~e,. G.E)nl.f)nt.L'1' fatllll'( aF' iTl##Jf~nnCt1()il, e11' ilny' kind 2111 l)thf.'[' GC)111k11CYC12#1 d.iilrial;eS (}i" IossCS, (:\'en i~f GS'[' hk#s bec~l aEll=isa(f of fhe-}}risibility' of sucl# patrint-itil [Lrss (rr di~Illiagc, ti'II.~'H+l)IC'E UR L.~i~' IntcrllrL'tation of thisA~t"cer~lcnt shall Lie~E}v(rn~El LJy [f#c k~Flvs (71'[h(~StataofC'2#lifornia. i ~rIII. STf1TUTF C7F LIIII.IT~~TI[lN5 ~ucff;'rner nilnlEs 9 Nci aeticn ar clair~t relatitr~ to crr arisutg cart at' the snftaa=ztt°c zttrntt:al tnait3tc~t~srricc pt•cr~rittn t~~ta}° C7~ inrtittrted tr~are Hiatt cane t t) `'ezu• after the c;~~en[ givitrg rise to such ac?ticrtt <a• clzairtt, IY.L)ESIC~N:~TEU ~I'S1'E&I ~1L)141INISTRf'iT()R {fie BAC'.Ii-LJP); PRI;'a'L~tl2 Y l3,9 C..A t~ l' 1'rrntz°: ;'4?tznzr~: Tr`tl~. Tiilc>: _~1cdclrcrss: . icfclt c~ssr f'far7nc~.• !'lm~rtcr.~ T:~la': 1~, t11': -hlai~l: fu~-i1lcri?: C:L.1S'I'C)I17FIt CTeaS~~aafitl T'cchn~logies, Itic. E3 fir: E3v (r'htthor-~icd gnzrttare} f.A~rtlrcrr tn.ci Sigtr:iture) Nittne: Name.: L~`iff>tr€' Nu `I~it le: T`it (u: 4 is e f'residetrt [)ztt e: [7at c; Custcttttc+r name 10 aC[rlehrnent A 114.'?IIVT'EN.'tNC;E PRC)BLEM REPORT TO: UST C'L?5'I'().A~FR SL?PFt~RT nr1'1'E: F'~: or E11~iAIL (ic! .com r'~GENC'Y?C"C111~II'4~,1V1 N~,1'tIE: CnNT':kC"T' NA14~IE: PI3C)NE Sz F:11: _ FIV~~II,: ________s t'i}'PI:,I~,~TIt~N Alr\[~II±: n1QE.3ULG ~~=[tlr pt•ciC~tctll PI2C)[3[_CA1 C)G'SC'RIPTIC~N [.cxetrfin[r: h'cxf•tn: 'I'~rtx: Fiekd, FUNt~"['It~N [xeing Ixcs•I'urtl~cd at t llxe cif ~1•ci~kall (ndd°ul~~ til(xdflY[t1.T,,.C1G1C{ I[lm.,}; _ {~'rr-Ek{Er ~~'STE~n~I~{"rEV1T~r k1~;it1l; ixc~-lcn•cllcci ~t tnn~ ~x(' rullletn • btscFstp, ntnnin} rc~~cx'ts, zrd- i1CiC SC•tlt'4.11C~`~ • ~ritlt cxrrts, sirr'etll dlu~lr~s of • addiil~ disks, tertlrita:llss cc~lnmuliicrrticsfr cElarr7~? S'Cr~'i'k11t[I:iN'f' {~)F PIt ()F3 k:?A~1: FC1B GST ITSF ONLY: Mf~IN'I'EN~1NC'F.. PI, a~N Ple,ls,~ eircie y~{a 24x.7 (.lnder tv,ll~t-tsnty ItIfS{)I_U'I'1t~7N (:)F' k'ItC)k3LfnN1 Ut~TE f2T1SG>LUT:[t~N ?\GC'CI'TED.k3`e` CCI,STC)n-ftj[~ tvl15C(iII1 EP 11.1111 C 11 EXHIBIT B EXHIBIT B-1 3130 3. Harbor Blvd. Suite 430 Santa Ana; CA 92704 Phone: (714} 434-993G Fax: (714} A34-9937 tf c~a~ti{7~tt i,t C "1'~ c~li r~r~ic>~c'~. I ~~c~. Quote for Vernon Police Qepartment ~~~912~0~ GST Public Safety Systom {CrirrieMap Suite) GSTPart Number Descri ticn Ql1' Unit Price Amount Software SW-CRP.f~i-1 nm ap -shat 1 5,5Li0.00 5,500.00 Sp€tn~are SW-ClrrtL-S GST L`rimehlap Lite -Site License 1 $ 25,000:GO $ 25,000.00_ Softsv~~re SW-CNrrtrf- S GST Crimeh~lap Iv1obile -site License 1 $ 16,000.00 16,000.00 Satt~~are SW-VDC3-S i eo o u e - rte icense L',Y ~ an s 1 $ 9,000.00 $ 9,000.00 uoftwareTotal $ 55,500.00 Tax a es ax ote 5 133 75 SPrvr`ce SV-SN AdhF QSTAnnuat4oftwnreh+~9nintenance (Note 2) 1 $ 11,100.00 $ 11,100.00 Annual Maintenance Fee Total $ 11,100.00 Digital A1ap Data Examinatia~ ~x Processing. Service (per Service SV-ARkP-REV-h4~1rV municipal a encyj 1 4 "a 600.00 $ 3,600.00 G5T Sysle~n Implemenatians (Reca-d geocode reiveaa+, .Service SV-CiS-t;US server remote set up and im IementAti~ns 1 $ 6,000.00 $ 6 000.00 Qn-site training per dey (acithin Saathet-n California] lase da+a' for CrimeFvlap Lite and one dgy for Ciimeh~lap hgobilej (Note Service SV-7R-TRAfN Aj 2 $ 2,000.00 $ -1,000.00 ervrce eta 13,600.00 Tofaf {Software, Sales Tax, AMF and Service) $ ,333. Notes: 1 Softy+rarelicansesaresubject fo applicahla salestax unless a specific exemption statusisin place. 2 Annual RrlAinienance Fee (AhaFj for CST sofM+are is20°fo of the cxigtnal lica-rse fee. Ah1F paid client is entitled to technical sappori through an ail and telephone (la1-F, 9:OOAht-6:OOPh1, PST}, software upgrades lhrouUh the year, and discounts for GST training programsand cnstanizatia~ services. 3 City of Vernon avill beresponsible for providing all digital map date in standard GIS format. 4 Training - Can-site training $2,000 per' day (avithin southern California], or GST scheduled training for $.600 per person per day (at GST] 5 Prices stated above are good for ninety (90j days frrn~ the date of this quotation. Payment Terms: 5oftu+are: License feesmur3t be paid in full prior to implem~Sation.. Service: Due upon receipt of invoice when service has been delivered. AN1F: Payment must be made in frill prior to con~mencemenfof each 12-nia7lh period. Treining: Payment must be made in full prior to attending CaST training programs 12 EXHIBIT B-2 3130 S. Harbor Blvd. Suite 430 Santa Ana, CA 92704 Phone: [714) 434-9936 FAX: (714y 434-9937 Cra:r~Si.trot:i~tl'~I`cscl~ir~c~irrs;ic~s. trot°. Quote fior Vernon Police Department 5!19(2009 ST Public Safety System {GST Schedule Optimizer) GSTPartNumber I7escri ti a7 l~TY Unit Price Amount Software SW-SLOP G`3 c ue ptimizer 1 15,000.00 18,000.00 Software Total $ 18,000.00 Tax a es ax ate 1,665.00 Service SV-SW- RNiF ~~ST Annual Softse+are h~lalntenance 4Note 2i 1 3,G00.00 $ 3,61)0,00 _ Annual fNaintenance Fee Total g 3,600.00 _ _ Service SV-TR-TRAIN n-si a eimng per ay tvJi in ar Bern p ornia) i 2,000.00 2.000.00 ervace ota 2,00000 7otaf (Software, Sales Tax, AMJ~ and Service) $ 25,265.00 Notes: 1 Soffn~relicensesaresubjeet to applicable salestix unlec~ a specific exc~nption slatusisin place. 2 Annual P~loinlenance Fee.(Ah9F) for GST softv,~re ts20°'o of ilie cx iginal lioense fee. Ah9F paid client Is entitled to technical support through Mail and telephone (I~+1-F, 9:00ANI~G:00PIa9, PST}, soft~n~are upgrades through iheyear, and discounts for GST training programsand custaniz~atia~ services. 3 Prices stated above are good for ninety (90) days fran tl7e date of this quotation. Payment Terms; Softtiaare License feesmust be paid in full poor to implementation.. Service: Due upon receipt of inuoice n+hen service has been delivered. AA+1F: Pt~yment must be made in full prior to commencement of each 12-maith period Training: Payment must be made in full prior to attending GST training programs 13 EXHIBIT B-3 3130 S. Harbor Blvd. Suits 430 Santa Ana, CA 92704 Phone: (714} 43A-9936 Fax; (714j 434.9937 ~~c:°c>Spa,atilt'{°t:<1~+~irtc~~;tc~~, lrtc:. Quote far - Vernon Police Department 5119!2009 GST Rublic5afety System {GST SAD-AVL Intertace Module) GSTPart Number Descri tia~ I GtTY' Unit Price Amount Soflsvare SW-CRDliVt-S ~ c - n er ace ,u o u e 1' 5,000.00 5,000.00 Sofhrvare Total S,OOO.Oq Fix a es ax o 0 740.00 Service 5V-SW- AAhF SST Annual Sofhs~are hl aintenance (Noie 2) 1 $ '1,600.00 ~ 1,000.00 Annual Maintenance Fee Total 9. 1,600.00 Servr'ce SV-7R-TRAIN nsr e ramu7g per. ay ,~ti~ in,~cu ern- r r arnia 0 2,000.00 _ el'VICB pta - Total (Software, Sales Tax, ANlF, and 3ervlcej $ 0,340.Od Notes: 1 Sofa,~relicensesaresubjeattoapplicablesalestaxunlessaq~ecifieexemption5tatusi°.inplace. 2 Anrnral P~laintenance Fee {AN1Fj fa GST sofhs~are is20°% of the originatlicense fee. Ah4F {~ald client is entitled to technical ~Ipport through ejT~atl and telzphone (M-F, 9:OOAtv1-6:OOPh1, PSTj, sofhvare upgrades ihrough the year, and discounts for GST training programs and custanizaila-i s~-vices. 3 Prices statad above are good for ninety (90j days fi-an the date of this quotation. Payment Terms Sofhvare: License fees muss be paid in full Aria to implementation. Seawice: L7ue upon receipt of invoice vrhen service has been delivered Ah1F: Paymentmust be made in fall prior toc•ommencemeni of each 12-mcnfh period. Training: Faymentmust be made In full prior to attending GST training programs 14 EXHIBIT B-4 SCHEDULE OF PAYMENT City shall pay GST One hundred Twenty Thousand Nine Hundred Thirty-eight Dollars and Seventy-five Cents. ($120,938.75) as set forth in Exhibit B-1, B-2, B-3 and the purchase order issued by City for all licensing and services to be provided pursuant to this Agreement. City shall compensate GST as described below: Item/Description Payment Amount Execution of Agreement $30,234.68 (25%) Completion of TASKS 1-3 $60,469.37 (50%) Completion of TASKS 4-6 $24,187.75 (20%) Final Project Sign-off $6,046.95 (5%) Any additional services shall require a separate written Agreement between CITY and GST. CITY shall pay GST the amount of such billing within thirty (30) days of receipt of the invoice. 15 CITY CLERK'S OFFICE INTEROFFICE MEMORANDUM DATE: July 16, 2009 TO: Steve Towles, Chief of Police .FRO Nelly Giron, City Clerk RE: Resolution No. 9980 - A Resolution of the City Council. of the City of Vernon Approving and Authorizing the Execution of a Purchase Agreement for GST Public Safety Software By and Between the City of Vernon and Geospatial Technologies, Inc. .Transmitted herewith is a copy of Resolution No. 9980, referenced above, which was approved by City Council on July 6, 2009, along with one fully executed copy. of the original. agreement. Thank you. NG:dj c: Resolution No. 9980 Agreement 09-093 Attachment GST GeoSpatial Technologies, lnc. July 14, 2009 Nelly Giron City Clerk City of Vernon 4305 Santa Fe Ave. Vernon, CA 90058 Re: Executed Purchase Agreement for GST Public Safety Software Dear Nelly, Per your request, I've enclosed the executed Agreement for the above. GST has kept another copy for our record. Please feel free to contact me at (714) 434-9936, if you have any questions. Sincerely, , Wilbur Hu Vice President enclosure 3~3o S. Harbor alvd., Ste 9-30, Santa Ana, CA gz7o4 Phone: 74-434-9936 Fax: 7~4.434-9937 WWV~•9eospatialtech.com ~ ffr ~ r i t ~ ~ r~ l f aF ~ f ~ ~ U ~ ~L 4305 Santa Fe Avenue, Vernon, California 90058 Telephone (323) 583-8811 July 9, 2009 GeoSpatial Technologies, Inc. Attn: President 3130 S. Harbor Blvd., Suite 430 Santa Ana, CA 92704 Re: Purchase Agreement for GST Public Safety Software Dear Sir or Madam: Transmitted herewith are two partially executed agreements as referenced above, approved by City Council on July 6, 2009, through Resolution No. 9980. Please return one fully executed original agreement to the undersigned. If you have any questions regarding this matter, please call Mr. Steve Towles, at (323) 583-8811 ext. 114. Very truly yours, Nelly Gi n City Clerk NG:dj c: Steve Towles Resolution No. 9980 Agreement File No. 09-093 F~cCusiveCy IndustriaC . PURCHASE AGREEMENT FOR GST PUBLIC SAFETY SOFTWARE THIS AGREEMENT is made and entered into this 29th day of June, 2.009, by and between the CITY OF VERNON, CALIFORNIA, hereinafter referred to as "CITY", and GeoSpatial Technologies, Inc. "GST", located at 3130 S. Harbor Blvd. Suite 430, Santa Ana, CA 92704, hereinafter referred to as "GST". PURPOSE GST is in the business of providing computer software, and professional services of Public Safety software implementation, CAD interface and integration, training, and technical support. CITY hereby purchases from GST its latest software products and services according to the term and conditions specified in this AGREEMENT. TERM AND CONDITIONS 1. PURCHASE-AND SERVICE ITEMS GST shall provide, install, configure, and support GST software, and related services, as more particularly described in Exhibit A-1, Scope of Work, Exhibit A-2, End User License Agreement, and Exhibit A-3, Software Annual Maintenance Agreement, in a manner satisfactory to City and consistent with .that level of care and skill ordinarily exercised by members of the profession currently practicing in the-same locality under similar conditions, all attached hereto and incorporated herein by this reference. 2. COMPENSATION City agrees to compensate GST in accordance with. EXHIBIT B-1, B-2, and B-3, Quotes for Vernon Police Department" provided by GST dated May 19, 2009, and in accordance with the required specifications set forth in Item (1). CITY shall pay no other compensation. to GST unless an Amendment has .been agreed upon in writing and signed by both parties. 3. PAYMENT SCHEDULE CITY shall pay GST according to the payment schedule set forth in Exhibit B-4, Schedule of Payment. Said Consideration shall constitute all the cost of any software- license, equipment, materials, labor, delivery, tax and installation, as applicable. 4. INDEPENDENT CONTRACTOR GST shall be considered an independent contractor and. neither GST, its employees, nor anyone working under GST shall be considered an agent or an employee of CITY. Neither GST, its employees, nor anyone working under GST shall qualify for workers' compensation or other fringe benefits of any kind through CITY. 1 5. WARRANTY GST expressly warrants that the goods/services covered by this agreement are 1) free of liens and encumbrances, 2) merchantable and good for the ordinary purposes for which they are used, and 3) fit for the particular purpose for which they are intended. 6. COPYRIGHT INFRINGEMENT GST shall, at its cost, defend or, at its sole option, settle any claim or suit brought against CITY on the issue that any software program provided by GST through this AGREEMENT infringes a United States copyright, provided that CITY (a) notifies GST promptly in writing of any such claim or suit; (b) gives GST full information and assistance in settling and/or defending the suit; and (c) gives GST full authority and control of the defense and/or settlement of any such action. GST shall not be liable for any costs or expenses incurred (a) by CITY without GST's -prior written authorization; (b) for any claim based on the use or combination of the software with any other software not provided by GST; (c) for any claim based on CITY's modification of the software; (d) from use of other than the latest available version of the software; or {e) any transaction entered into by CITY relating to the software without GST's prior written consent. If a software program becomes subject to a claim of infringement for which GST may become liable, GST may at its option (a) obtain the right to continue using the software program; (b) replace or modify the software program to make itnon-infringing so long as the replacement or modification meets substantially similar specifications; or (c) terminate the licenses and refund the license fees paid. EXCEPT FOR THESE REMEDIES, GST SHALL HAVE NO LIABILITY TO CITY FOR COPYRIGHT INFRINGEMENT, AND SHALL IN NO INSTANCE HAVE ANY LIABILITY TO CITY FOR DIRECT., LNDIRECT OR CONSEQUENTIAL DAMAGES FROM INFRINGEMENT. 7. INSURANCE GST shall procure and maintain at GST'S expense for the duration of this AGREEMENT the following insurance against claims for injuries to persons or damages to property which may arise from or in connection with the performance of the service by the GST,. its agents, employees orsub-contractors: (1) Comprehensive General Liability insurance with limits of not less than the following: General Aggregate: $2,000,000 Each Occurrence $1,000,000 Auto liability $1,000,000 (2) Workers' Compensation Each Accident $1.,000,000 Disease -policy limit $1,000,000 Disease -each employee $1,000,000 8. COMPLIANCE WITH LAWS GST represents and warrants that services to be provided under this AGREEMENT shall fully comply, at GST'S expense; with all standards, laws, statutes, restrictions, ordinances, requirements, and regulations (collectively "laws"), including, but not limited to those issued by CITY in its governmental capacity and all other laws applicable to the services are provided to and accepted by CITY. 2 9. CONFIDENTIALITY GST agrees to maintain the confidentiality of all CITY and CITY-related records and information pursuant to all statutory laws relating to privacy and confidentiality that currently exist or exist of any time during the term of this AGREEMENT: All such records and information shall be considered confidential and kept confidential by GST and GST'S agents - and employees. 10. INDEMNIFICATION GST agrees to indemnify, defend and hold harmless CITY, its officers, agents and employees against .any and all liability, claims, actions, causes of action or demands, arising from or related to the services, products or other performance provided by GST pursuant to this AGREEMENT whether or not caused in part by a party indemnified hereunder, except for CITY's sole active negligence or willful misconduct. ~ 11. CHANGE OF OWNERSHIP GST agrees that if there is a change or transfer in ownership of GST'S business prior to completion of this AGREEMENT, the new owners shall be required under terms of sale or other transfer to assume GST'S duties and obligations contained in this AGREEMENT and complete them to the satisfaction of CITY. 12. FORCE MAJEURE GST shall not be assessed with liquidated damages or unsatisfactory performance penalties during any delay beyond the time named for the performance of this AGREEMENT caused by any act of God, war, civil disorder, employment strike or other reasonable control, provided GST gives written notice of the cause of the delay to CITY within 36 hours of the start of the delay and GST avails itself of any available remedies. IN WITNESS WHEREOF, the parties hereto have caused this AGREEMENT to be executed the day and year first above-written. CITY OF VERNON ("CITY") GEOSPATIAL TECHNOLOGIES, INC. ("GST") Hilario Gonzales, M "yor i I f„ TTEST: ` 3130 S. Harbor Blvd., #430 anuela Giron, City Jerk I Santa Ana, CA 92704 (Address) AP ROV AS TO FORM: (7.14) .434-9936 (714) 434-9937 (Phone Number) (Facsimile Number) 95-478331-5 Je H son, City Attorney Tax ID 3 EXHIBIT A EXHIBIT A-1 SCOPE OF WORK GST shall deliver GST Software and any and all related licensing and service set forth herein, and shall ensure that the software is properly tested and fully functional based on mutually agreed upon testing criteria. TASK 1: Delivery of the following GST Software Licenses, as listed in Exhibit B-1: ¦ GST CrimeMap 4.0 ¦ GST CrimeMap Lite ¦ GST CrimeMap Mobile ¦ GST Viedeo Module TASK 2: System Implementation, as listed in Exhibit B-1: ¦ Implementation of GST CrimeMap series software as listed in TASK1 ¦ Digital Map Data Examination & Processing ¦ GST system implementation, including Record geocode review, server remote set up and implementations) TASK 3: On-site Training, as listed in Exhibit B-1: Two-day onsite training of GST CrimeMap series software, as in TASK1 TASK 4: Delivery of GST Software License, as listed in Exhibit B-2: GST Schedule Optimizer TASK 5: On-site Training, as listed in Exhibit B-2: Two-day onsite training of GST Schedule Optimizer software TASK 6: Delivery of GST Software License, as listed in Exhibit B-3: GST CAD-AVL Interface Module 4 EXHIBIT A-2 END USER LICENSE AGREEMENT '.!i! iCC2=.ct€+:o~i~.<..lrst. CTEOSP~ITL~L TEC;HNOLC)C><IES, INC;. ENS L?5ER LICENSE AGREE11iENT {EL?I:~1) I1bI1'~RT~~1wTT: I}~ NAT INST~iLL TIIE ENCLOSFI) SC1FT~'F'1ItE iTNTIL I'C)i7 IIA4'F• READ :AND AGI2EE~ TO TFIIS I.It'ENSF AGL2FF-1tiIEN I'. Phis is a license ilgre€sv€alt [Agr€Ymeluj b€gw€'Ln y°i~u ~L.ic[nti€e: ivl.d ("r€~i)fip:uiill T4chnnlnL,i4s, Llc. iiiS7~). lay' installing the soliLVku-e nlaia li€;uiiln : y'lxl ku'e 4onseuting til the t u-In s of this L.i 4ense. if you dca not. nsjr'ee to the tft-m s of th is n on ex cl usi 1'4 L. it €71 se t\~;r~ frn i nt , [)O NO'C INS'I?i1.,1. '1'E[F SOFl'~i',«1RIi< P[rr a filll refiand, k>rlurn the Sol'twfu-e £wd £111 acr[?mpagcin};mut(±rinis ci'ithin sec~~l] ("r) d,ivs kf) the IrYra}if)n evh€v4vott obtain4dthem: [YF:SHa2VaTIC?N :'t NI) ('F)1'NEiRSHII' ANU C':ILINY' OH' [.iCVsNSl: t.i5~ J't7a11i5 tJ(Chltill'C 17114 iuld i)]i'11 CY51111a of iht`.5011et';IYC iq]phcidl[Nl hCCl158d. 1111f1C7 Lhlti;~'~I'eelll Clll iuld,h€rct.)y, gCillltS lC+l.I4C'll5la`. it p€1~sonal, non-exclusirc, non•tr.LUSI'eti'able liecns/^-.rightto usetheSolilt-'are applicatilui has€~fl on [h4 terms fold renditions ol'tilis Agl'e~nneut. f-role the dklte of r€~ceipt, I_icensre agr4es la u5c reasi)nabl4 effcn-t to I)r[nect th c.SOI"tivtu e applicalifln G-ein ,my unaulhorin:d use, rehnaducti(x1, disu~ilautic)n, [x pulalication. All rights ?c1t sp€rifically gl'antai in this Agl-ecment ku'erc~sir> €~fi I[a GSl'. USES I'FRl\'IT'I"1'LI) } Icens€-C men' usethenunllac~l• ol'cof,ics iYl IheSfllllcarrappliearifln I'or ltll}fh license fees hilvcbeiallailid an c~l.ch Soffeear4application, USES NC)'r PI?I2M1'1"l'EyD • L.114115e4".511L71117(at. sell, rent., iEase, 5nbh4C'L1SC':, ICllfi, a451`*,Il, tnlle-Sh£V'e., iYl'' ll'aI15I4C, m e4lualC i?I' 111 1,;71"t, el' J)reC'ICI UI]IICCMlSCtillhlr(I patti€s rcces5 t(alx-ior cx' pres€all versians efthc Sa}e].1-euplali(atirnl,any upd£ues, rn~ Lic4nsee's rights unclcr this :1sa•e€aneflt. • LlCe11S C".G Shilll n t?I 1'lL•Cl'Se c"Il isTill cif', dG-ci)Il]{)IIC'., r5l' d15nS5C1]]1)~G 1114 S[Y11Li'ill'C £1(apllCtll3(111, tYr Ill£11tC. idly ii[[11]])l lG UI]lOCli- i51' ~,'I)n55 fhC Si)1114'al'e l: C'!~`-6O(l.l £II1Cl; Or 17iVdSi~rlf€'-I:Cy" USICI, i15 nl7])11 L'clhlt'., ~lIhI4M 1C9 1C?Ckll Intl', • 1..74eI154c sh£Ill Il[x 111£li1C'-11C1C1111011111 cOpi45 url'the 5(!ft14'i1rC Al?])I lCid lOIl be4O17C11h £u d85 Gr IbLd Ill the. Lt3€~ 1)Fl'1I111tC~f1 S4C11 e11 klbel'e, - • i,l Cl`.115ei` shall 1101 rCl'IU>l~e, e]' ebSCUl.4 111V t~.i5 f f"OOy1`Ight Or tl'tldt'117ill'lt Il Ot1CC5. '['1' R11•I l-h4\gr4€~In4nt shiill ant(anlatically=icrnlinateticithotLt n(aticr il' Lic4ns4c 1`ails to 4rnnply with £my prf)eisial ofthis.~gt-e4nlellt. Lic4ns4z shall thou re~urntiY C15"]-1h4SGltrvarc ty)})liecuion,updut4s, Fuld ml}`eehole ia' gkuiial 4opics, 4nd€>x,nl(7difiratiens, alxlm4rged porticYns ul any l'orn1. `!'hc parties hereby agree that £Ill prfn'isicnis ee'hich irperilrc la ~r[at4et the nigh is of t?S"I` shall rcnlain in fi)rre shoo Id Mr£uh occur. Lfl<l11'I"sD ~V:1121t1N'l'1` ('7~1' 71?ill'1';Yltti th;lt:Ihe ]Ileill8 li:l)i'?]1 tl'I111°1] Illc~ Seller ,U'e ;Ilalall4iYli)11 IS 1)]'Ul Neil. Lttl1 b€.-ITC"P IYOIII CI€'fl'l15 1L7 111£11 CY'1:115 £Illd 14'OI'liilln115h1() und€x• nollnnl u5eands€re ic4 ii)r a pix'iefi ofninely~ 1SX)) c~iys fiom th4 d;ue of reeeipt. GS7's 4ntire: liability £ulci L.ir4nsc4's exchlsi,e remedy a5 to th c Sofi4vn114 application Gr rclalai miucrials shall b4, at CiST's aplion, either tai return of the {acid license !ce rr ib> replac4nlcln Isf the Sfillee;ueapphailtiiYn. 1'he Sc)ftuia•e applinkuicin is plve~id4d "as Is': C.i4-1" iii)4 ncx la,uranl,guariullre urmiJ;e ;uly r4pres4ntnfic)nsr4garciing Ih4 use, c)r the resuhs of use, c+fth45oftwkvr;daral, t)r r4lnt€dnlnteriuls in t4tnls (Il'carr4ctn€ss,aecuracy, leliahilitp iN' cuher]risc Nclther t:iST Il[fl' ;II1y'Oli€- l`15C e4'hD has bCCil llle'i)h'CLl in the crcatic)n, predueli[x1, cu- dclie'cly of theSnihvare appliruion s11a11 bele1b14 fix' anu direct, indire4t, cfxlse(J<ICrltipl, l,l' IllcddC111k11 Cl.llll;lg@S (htcAlding ciiun;n;es fi)r loss cif Inisin€'ss 1)roiit, - businrss ilu€'t'ruptilxl, lass flf l)usiness inliannatilsll, tlnd the likey t~'ising eat iaf the- use,misuse, or arability to use a (;S7' lar(xhlst even if (I57"has becnade~isedirfihepussibilityr`,1'sueh d£matlg4s. 134c£ttlscs[xn4si-sues don(rl nllowthe exslusinn or linlit.lt-ion al'lial;ilit3~ for c4nsef{tlentiia (x• int:id4ntnl danulg€'s, the£lb);YV limitsuia.l may nest iq)ply tt) purchclstrs in su4i stat(s. ~111SA~>TCCI11411t Iti ~eVBrl]Gii by the laW's nP1h41Jnit4d States[rl`,Llu:rich andthe St l[:c'O1'C'illifi>n]iae]~ithout r4lerctlc4 to c[ul Flift of laws lair l11e11aIC5. INIlF,A1Nlh'1('~'1'1('IN I_i4ens4e eeill, at its 5c+I44c?st and ~~pcns4, indfannifi` £ulfl holdti57` anel irs el}icels, dimt(n-s,enl})Ic)y~o€s, rc~sellc~rs, a3alls,sucri~ssors alld assigtls hllrnil€ss fi'enl .old irr~iliust any iuld-all rlaims,losses, ci;nnitges, juclgmcnts, casts itlld C\pCY1S4'S {1t1C1Ud111L~ snteln€~;s' i44s) arising (ntt oP or rclc7t4d to l t[.€alsec's e•inhui(xl f+l'thc~ tcw'In5 i)1'thi5 agrcc~lneul or th4 e'iolyd irul i)1'th: tcllns of[hls ;1gre€menf 6y mly lxrsixl celu) has access to the sollwra~c £il>)?lic;rriixl lhrlxlfh [..icel]sce E:N`I`[ R E AC:i2EEl\7 E N7'' fh4 pitrties i><L;ne.thilt lh is cfulstitulcs tha solo told €Y1tirC ily-4eulc'lu of the par[i4s to to lhi matter s€~ f4rt11 he.TCin iu]cl sup€rsedc~s any pr4vicnls k~cc~€ync:nls,und€rstandings,and amulgcanellts bone€rn the p£IrtiesYelkuing her€~te and is €-1'I'~cuae, .~alid,and binding upop lh4 p£u t ies. 5 • EXHIBIT A-3 SOFTWARE ANNUAL MAINTENANCE AGREEMENT . G~" GeoSpatiat Technologies, inc. 5ott),Fare.~nnuai 14lttintenance ri~reenteut CicrtSpatiat Tecitnaiagies, Ittc, (hce•einafrct° reftt•i•ed to ils C:IST} slue{{ prr)ti'ide maintcttance and. suppol•( sct•viccs undaa• this Suft\\'Are AnnuAi h•lirintcnanee Abree]ticnt (hc•I•cinaft(~• t•(°Ferrrsd to as Agre~Ententj Fnr ~ 4hrrreinaftax• ra:fc~[•rerl tr) nti C'astrxuc~l•j dtirntg tEtepis•ioa approYin]Ately 2t}D~) thnulE;h , 20 , \vith opt.--inns to extend for ar{d'ttir)n yrrrs, aprxi [)ayntc[u r)F the annual nraintc•ttanee fa~c for the. p(•odrlcts and sup~><u~t la:~•cl inr?icatcti in Seetian f, F'rrxiucts C"r)\ erect. L PRt~I)UCTS ~t3VEREU Cry"r ntilintenanee and support Sa't'\'!CL'S .ire pl-a4'irled au [v far the Potlr]\~'nig i]rildUC(S upon fii 11 pavntent of dtc tttvi)tec, t~iS'{'I)raduct (1C~- 5er~=icet~e~~el ~ atn -6 tm . yani-b m 9 ataE - G m 9 afar - G m 9ani-b m 'I'O'1'AI: AMF• II. Mr~INTEN:~Nt'E AND SL?PPC~ItT CAST shA{l f)ravid4 inainrenattce Atid sup{)art sct•i~icas to the E;nd User, !1°faintrntnr.e rind suppcjrt says ices shA[l inr-tilde, bu( not limitc+d tr]: (a~ 7'elcphon4 rind. L,Enail Su})part; CiS'[' \a-i{[ pravidetclc~]ha[te and. e-nr<Ei{ acsis[ance. I'an [nest provide t~ST .vith rx:ntrxc access tfit°au~?h the irtt4t•nrt to tlir ca[nE~ttta•s instaCCrd k~itti CiS'f' sr)ftta~<u•e~ 13y ca{tiiig the CST reehrticat supp<x-t ntltnbca•, yati wi{{ resell a trained suppal-t anAfysi o{' whom }'aa Wray. Atilr C{LI CStlatts al' Seek 8d4'tCC 1"C{1ti[t~ tr) t.hC U.Se 01` {X~1 SUt~f N~i1rC. [1C 7nt1{'tit k'lil ati5{Sf V(Hl ln. lltt{t7iEl YaUt' CiS~{'tinttil:'aE"u`, And. to ldc~ltlfy'ing itttd pt•avtdtllg a lV ark 8l'aEl [l d, t{ paSSth{C, faF" atl saft..t~Are E)roblems Fotuul \\•'idi CiST saf(]+~arG e:iST suppori scrvicas do t3ait prelude hArd\vai-e, nuu'ai•k; opw•ating systems, r)r third party sr)ft\a°ar-e Su{]l)at:t «~ili be prr]vided ~\'cckdAy:~ from 41;(}U a. m. to 6;(}C} p, nt. PACif'ie 5tatidard Titne, excluding weekends surd halidavs. (f]) Respansc:. TiEnes: En the event that the [purl l.)sel• exper•ietiees a r~itir^l s\~stetn fai[tn•c, \vhich shall E]e deetiicd te] have accutY•ed ii' the system is dawn ar inaperaUie, meiining thrtt the Ind User cttnnrtt use. the 5ystent and:'cx• the Cystetti is off-{inc, Far longer thsttt %z itaur, C:rST sliri[I r•esE>ond and ioak into eorrecr[ng thr; pt•aE)[elu inttncdiiuc[y ul)nn rax.cil)t of a call far set•vice and foilo\\ ing the receipt aF []t)Ufleattan and ('etr'•'l'alit daLlimC73tatR)n of thel]I'l~tetn. E'O1• ill[ afileF• naEl l'ritIC81 feF{UI"es., (..i.ST shAl{ Cusfnmer• name 1 6 respond tend auenlpE tE) correct tlleprol)lelll vvithFn fcrltr llcxlrs opal] receipt. ai' a call for sE~t•viee and fQIIE)L[°ltl~? tlll {'4'1:CL1)F Clf f7C1ECfiC'Atl()n a[id 1'Clf'~~'Ei11F d()E't1n7Cf1t,1ltE)n Ctf FI14' l)F'tll)It`nl. If k)I`C)f1lCIl1S ('2111nCt[ fie resalv'ed W'tthln ~fanl• hE)n7's, the. I)['a~lenl wEll I)e aUtOllla[tc.alh' CSC-alaled t-C} ?11)I)ltEalFtCln ~C'ChFIlCaI LE.;~ad E71' the \'P of 1)E'od114'~1 11%(2in2i~Ct71Gn1 fC1['t'GSQkUItEIII. ~~Fl't' C.(lnSllktiitl(:tll ~~lf'FU~CC'[l F.IIE'. t'~) oi' Practuct MtanagelnenF tiud support staff, C~,S'1' a-ill prav-ide a plan o{`aetian for rc-:~otut bn to the Eud User. tc} ~u~-files al7d Up~radcs: Ca5`I' will l)t'c+v'itlE~ ~ttg-fixes ttnEl tlp~~l•tide~s tc~ the GST sc>ftvvxre ~[•hcn FkieE+ are tn~tlilal)le aE ncv addit.u)nal chal•gc during the t-clwn E)f tl7e nlaintcwitince pra~etir7l. - (d1 C"c)lt'Etitive I~+IilillternittTee: GS'E' [viEl k)roviclEr cat•reatiE)ns ec) the sttppc)rtcd sE)ftu•arr []sing InFetnct connECtians, I)rc)vided l~cxl l7ave a Iligh-speECl Intc•t'nci E;anllec~tic)n on .'our s}%stc'tu itllau=ing CST !'L`ltlale at;CC`tiS; dllk'10~ st2Uidal'd St1I)I)ol't hf}lIC'S. t(.} (_iS'f TF'atliill,S~: tae I'.-Ild USe[' ltildf~' SE)ft4t'21C1 ifntrilNk n7~201I1Fc11Y111CC ~3CC7z~T,l'21tn Ct~,CIVt'S ti~"a EllSC4lintS ~c)F 2111 triiitling prof;rtuns [lead tat C;S'F`s facitit}', (1) Saftuare ('usu)lni~ation and. F.;llhaticelnent: The; F;tici _L1scr' uncic•!' the sol't[vare anlnlal tnaintenanec program receives a 2f)"~i~ discaunF fE)r any sofFVVare ctistot73i7ttic)n sc•!'vicc~, lend I.Jsc•!' requested enllallcenlcrtts t)1' Inadil'ications of CS'[' sE)ft[varc are nc~t neludul in tale slaPl7c)l~ plan pl°icc CiS'[' ai,*l`4e5 To TCVlNL1' F'egt1CS[S ti'alll Chl l:nd USCr and ttl 1)1'Eri'Ide~ 21 gtl.ate fol' Fl7e rE:-gFlcsted etlhallE'e111C'llt Oasexl nn tinleand E:osE anticil)ated; ~ F:txeludcci Set'vice:'['he nltlintenanEe and sii{)pcn°t clescl°ibE~ci herein does not nlclutlr. the corrcctibn oi` software failures due: to causes beyond the cclntral of CiS1• and c>ecart'illg [>=ithout tllc flu it or negligence of (3ST such as, [)tlt nQr}ilnited to acts Eif C:iad, catastrc~)he, fault, ar nC~?ligcnce of the l:~nd UsE;t', C>l)tY'atOr Gt'I'aF`, [niinl[)El IaFacul al the C11)~CI:F pl' SCRII'Ce Cade (U[11G'SS ilp[)raved b}: (.iS1 .n [ti'rn(17#~ prial' F-a SEICh t77a171pFllatlan}~ lnlprCll)c~' ll5e E1C n,ISl1Se E):f the St%$CCtn C)r and' 1)ilrt FhCS`<:E)k. Ft1nt' Sneh excluded sel°vic.c:, [t°hc•Fller on-site ar oft-site, will l1c provided aF the request of the I::~nd Usc~t• at CST pel'_cfa~l E 3CeS lllf~,e'E'1115 Fllen In 4f1'ecE: {I)} Suppol't O1~ told ~QftSM1:fCC: USr<r5 211'Q E'egtiiC'Cd t0 [118Ca11 all FII)CI3tGti~ SOftt~;are 23nd and' hE3~ f1XC'S iIl a [itnE;ly 1na1111eC', {C1ClttdilljjT apt;t'ati17L* SYSCe~11 SafFltitiC'e. If }+oFl fail tC1 l;e^ep }'C)tlr S1'S[elll CCI.C'1'e'Fll, C~f;S'C Ena1' na IC1t1gCl` Stil)pal't }'ant' S}%5tGn1. ~~J~f Ivlll 5nppt1l`t Qld releiiSE;S C)~ ii 1>rE)d[le'F fOl' t4~'E) ylZirS afCC[' nely CL'Ici1SC'S [jeCOnle: av'ailtiblc, 1'al' snbscgUe•li[ }'Cat's 2iftex' ne"SY r(`IciiSeS becalnes a['atltll-ile, Ff C'EgF1eSECd b}' Clad USCf, allay eCt[lllntle to snpporF SEFCIi alcl C'elt.ascsft)1' iln aClnnal 111GCCIISe ltl Stip~.)C)1'E FCC C)f =1l?a'a.. (t} l..il)Sl'd ~lll)1)ol't' If tI1G l;•.nc~ USC7' 1ntC71dS Ia l't'!ll'.l\' tll:i111CeCliiil.ei: ill~tf`1' [k1Q pt'C:VCOU.S ttlillnftllti[iC program has exl)irecl for ovtl~ tivo {27 nlontl7s, a sul)I)Ietuental fc~ t)1` 7t)'!„ ~f the annual tnaint~nance Shall be Clue t.J~~l' fal' Fllt'. 1'it'st 4car of InaintellanCt`. 1'()IIt)vvltlg }~ollf l1eE`d fOl' Cniiltl[l'F1t111Ce agailF, 111 ' ti<{d.ICil)Cl EC) lhl~tTliiiCltC'flencc f'E'f. tilrt?Ytd.}' due hc~l•ein. (k) C:hl-site sFll)I)c)rt; t::In-riT stlplx}rt is nEx c(}ccw•ed t)y the sttindilyd software nlainteoance sul)pE)r-t. Pea' ~:lld I.JSe['`S !'egtli".SF, C:iST [v7ll pC'C)vfde (}n-S1tC StlppiH'F if ~JS~ dl".tCt`t77llle Chal Su ell SUpI)(:)1'I IS t'eglllt'ed to ec~solt°e all r't~)c)rt:ccl l~t•e)I)letn, In thts case, tr`S'f [a-ilE disl-~atch E)ne or tncx'e 211etnC~ers of its sttl>pe)rt Gllstomcrname 2 7 Stilfl' Eo }'t?nr Sltl 1#=h t) iF•i!! attempt tt) CtGrt-ate ilClti I`CSOl#'e tilt p}`[>k? lenlts) t"l'~)t_}rtC<i, l~liTttlfy t11FS CIRII: It is expcGt[:[i that t11CYllbc'1's [?i' p•[xl}• staff #vitl i?c a~ailaUtc ea zins~#~e~l• [1[F(stit)ns altc! !)ruvicie info]•Fnztti~)n regal•ding your systcnl, if requil•cd: CTn-site support ~<<ilI be char~ec] ,~f_~ST t7er c.Fll r.Ites anci terms then in effecf, phis trsiz el grid per cliern for GST staff sells on-site. III. SYST'F,11I b1UI}IFIC;A'fIt)N (aj (.SST ~exlurattxl €,~„exlifications: C:hangc~ ctr replacenicnt of the. conlputt7• ec~I~ipnlcnt, s)1)GrFting systel7t and its related sofh# arc:, or c)thel• third patty softu=arc tluiy 1°e[tu t'c (:ST sof't##'arc> sul)i>c)t•i :Intl.;tn, s(?fttval't nl[}[~FftCEtt-lC)n t~ 0!{Cil#- (r~~ 1)C'L)Eit#CtS iC) La~l)C'!C N'!ih t17C~ nC't#' i'~t~llE[)tl3Cnl, fli)t5`atlllt~ S}'st4'lll, an[i'"or third. pal's}' si?it#vare. These support and-[x• modification servic[~s will 1.?e prt)vided t>y t5'i' zlt ths; [alts Us[~•'s re[lut~t ai t)ur ti7en ~iucxtd p7•irls. (_ta} Isnti tJscr-f*~nt=rztteti n)catiifiazttitans; CiST 4#rtll nWt Cae resl)onsifY(c. f[ar any damage Eta yc)nr Gr~T soft#ual°c nr data Gansrd E)y tlEagrad~~ t[) the ot)el•ating s}~st[;Ftl or cl{){aeclllent WP hard##'are #a'thout C:iS'I"s prior #srittl7l eoFtcur]-e7tel. tk~at said upgrade would fitnctitnl-1)roplrly. Scti•vir.~ rlgilirl<i as a C'l`Snlt of m[?Ctlf[eattt?I1S [o (.rST'ti 51?SICCIIS n1i1tEC E?y t!)l Et7C1 UStI' aF'C' not CtlI15FdCTl`.ti I101'ttlal CIlallltGllaC1GC all[ia]'4t1tH pF'oti'7dcd aS.piit•t oi(ryt~'["5 SGlftl#~tirC` Ai(aC[ItCCta11GG P]'C)ianl, f:StfTllal S~'stetll h'iotl.lflcatlons: h] Cht eV'Gn[ tell}~ eXtt7n~i1-~,.'SCC=11t IS lilodl{!@dl ~@#~[)fld Illtlt Fi11tIGCpated by th[. terllis cxf the undc~l•1}-ing End iJstl° License :~gl•ce}liens, title t:end I_Isll° shaEl nt~if~ (:FST of such Chal]~GS niigltdliltl'!4' ni>tCCI 7`Crtie7i)t iii nOtCf[l-atFt)n 1~rUEt7 ti1G F'E;SpC~Cl4l C;nttf~~~CntIIIGS aRCi I'eC1Ui.St Elias (iS'i pt'cI)al'C a p7't?~)[1St11 FO [nClndc a Elttll' itnd C.tYSt [`Sii7llli[N, fClr Eht 4#'Ul'ti [f) E1C ()CE'tY)t'Itlt`,d #i`t1l('t7 Coll tit]tlllCS a Clla}igG franl site. C)F'C£?tnali}' ag.rGC'd il:pt)l7 GollftgUl"at7oli aC7<l. 4VAI'ii C!G'SG['1ptiC)n aS pfeSelllC;t1 in the utulcriying EIId User E..it~ense Agr[:eliient, CiST abate, within thilKy {3(7) days afttz• recei#~ing sa7d tlt)71Ce, :fnrt7[sh a L#'rtttQ'tl pt•L7pC75ii1 t[l tl]C t".nd EaSCt' t?rQVitiCd till. 1°Gt~[1F[•CYl Cttf7dtfIC11CFCtnS .IrC COlllnltfClaliy, ttC11111G47i!}° atld pt']icticzlii}~ feasFble. E1p011 1't[ llpt of C:1S'1''s prt)i)ca.5al, [he i:;nd i.Jst•I' Shall C1etl71ilFne ##'t]Gtt74F' CI dC.''-Y[I'i'+i ttik'.- A#°WC'1[ t0 VL i)tXfOC`I1l4Ct, .llld 7t SO Stltitl 1S4C1 t; ~ti ~Ot1C4 tO t)Ct?Ctf;d 1#'IttlFn Ct.'~Il { days, aY Wt17C.17 settle, (.J~T WFtI ~)t7'fClt'nt tt14 71<;<USStiI'}-' [11O(~.rfFCflttOll3 ftlF' ttl,t; adCjltiQIlat tllutuall}' agreed upon Ga~titt?Gnsatian. It'. FNII' iISF.,RItFSPONSIIiII.ITIES (ii) St)fnti~ar(s F'r[iEalt~Elrs aEld.Itc~iatc}•tin;.~: The End. Usel• agrees ttti lililit Else ctf t~ST Fllaintlnauct sel•~ ice to uG.ciisions tvtlen GST systlnl software fails tt) operate in aGGt~l°dancC ##-rch the prt)duGt spccil'icatitlns as defined in till. [x•iginal ptn'chasc erltitraGt. 'i•o facilitate the prc)hlcnl sc)lvitlg prt~cGSS, the fond Uses' agt•Ges to aSS15t (.iS'l` in Ellrir effnrt8 t<a (illplicatc the sc)fC,,c°are ln•ohtlnl t)}• prot'itlin za wri[tcn problltti r[~)ort. -t~dtlltFOClali.~`, (Y5'f r11aV alit tha[ }'o[l f17rn1Sll a lEStll1LT t)1: SoR~~'artl)I't><aitRils Pati1C'1• Chan Galhtil; on each indi#~'Cduat item over a short p[~'i[?d of tinlu so tlizit t)nr SnppCH't iGalil Gild E)itttl' :i55tSt }iC7F1. (b) _Pa#Ynlnr: Tt1e Esnd Usc~t° is r~pclnsit)te Foe c;nsnt`ing thni ate ~tlr>Eants pa}-ztE1lC ttndu' [hG softw=arc a}inual nlilintc~llaFice pri?t?F•aln arc reccivttl i)y C:iST t?It or k>cfarc the- Ga)Itltlletlcrnle}tt of the tttiti7utnanGC progratll. 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L)c_gorcrncd f)}' the fa4VS of the Slat(: (af Caltfoelila. VIII. STr1TUTE QF LI14II'I't1TIONS Custnt]ler nuns 4 9 E'~O IICCEC1i C]!' CtAERl t'l'tftf:ill~ LC) ()1' F!['iStlll~ Cil1I ()f t[le. Sc]t'[t\'.!t'C RtlEltliit.lll."1[I]E(:t]S1nCl; E)t'()~t'nlll tl]¢;~~ Eye Fl]SE~I111EC(E l1101'C Ct]itE3 Ot1C f E) 1''~ill' 23.t`ICl' Etlf; CVC41E ~IVttiti~! 1'fS4 t0 SkIFt] i1CEfl1? <H' CtYllEl]: IY:DESIGNATED S1'STE14I e1D1LiINI~TR:'iTOR {e4c B~'~CIi-UP}: !'R!'1ftR B, ~t=fi ZAP ,~~tf 17t r': ~ ~'rll7T(': Title. 7'itff tclrli•ess: Edcf~•c~.ts: f~fan~c~: ,«17r~1~te_' _ I ;~EA': F,~trl: -:~-lni l: L-R•irril: C:"LJS' 'C.)1~1FIt (i'eoSl~ati,il`'~'c/c~hn~n~ln~~ Inc• [3 tip: n~e--P,~'-y E3y: 11~C~'V v~-~ c~=~~ (,i~]tE€lcx'uchc3 fSiSnaEttrcy /f r f:~~tlthnl•ic~d SignatuE'e) Nilene. l IGC~(~ ~..F btit2 el t~'~j 1V~lnlc: ~F itC>ut' E-lu 'Pitt(:: ~.G~-~~ ~ Titl(~: ~'icePresiclenE customer llamc 3 1 Q Atts~chment ri 1wIr1FNFEN:'~NCE PROBLEM FtFPORT TO: GST CL?S'FOIwiER SL?1'PO1tT nr1'CF: F~1: or E14~~II, t{i! .coui :~GENC'Y;aCO1vTPA1VY Nr~D~iF: CONT:~CT N=~.1l~7E: PHONE & F~it~: T_ ElVi(P~IL: .l1'E'LIC~1TiC)N N:~[1[I: h~tOt~IJLC raid] p?•c7t7[e?n F'ROBLENI C)I~SC:'RIPT[ON Lnc~?t inn: i~ n?7n: Taf~: Field: FUNCTION brin3 1~crfoF•?77ed at (in7c of i>rnt~le?77 (adding, ?nc7dif~~in T, deter i?3~}:_ (:)TI{F:lt SYSTI::It{ir`~(:"l'IV[T1' EiLint; I7u-fo?•tn~;d ?(tu77t of rublen7 • liac~I:E?t7, n?nnin~; r~?~n?-4s, ??d- 1?e~c sea?•cI?c~? • Mein( v??ts, screc~?? dt??7i~~ car erenr mesa w~-`? • adding dick~,te?~t77inals, CnA7177t117?C~t[tnn GII."ilt ~i:~ s~r~•I-t>`~r~.N•I~ OF >?l~:{:)~t~t~h>: FOR GST L?SE ONLY: 111AIN'I'EN.RiNC'F FI.,:1,N _ Iease eircle y~c> 3=#x7 l.J??der ~va?•e°:rnty RF4S(:)LU'!-ION {:)F F'120F3Lt*hi I).~1TF: l2I:SClLUT[ON :1C'Cf~I~TF.~U l3~' C_'USTOIvtls[t ~`usfo?ner natt?e 6 11 EXHIBIT B EXHIBIT B-1 3130 5. Harbor Blvd. Suite 430 Santa Ana; CA 92704 Phone: (714) 434-9936 Fax: (714)- A34-9937 (~c~c~5ptttiG~i,'1'r~c~ht~c~ir.~~1z'S, fttc~. Quote for Vernon Police Deparfiment 511g~2oo9 GST Public Safety System {CrimeMap Suite) C;STPattNumbzr Desch tion QTY lJnltPrice Amount Software,, _ SW-CRlt~f4-1 rlnl ap stseat . 1 _ 5,500.00 5,506.00_ Software SW-CArfi-S GST Climeft~ap Lite -Site License 1 $ 25,000:00 $ 25,000.00 Software SW-CMM- S GST Crimetvlap l~lobile -51te License 1 $ 16,000.00 16,060.00 Software SW-VDO-S r eo o u e - tte icense ~ ~ an L 1 $ 9,000.00 $ 9,000.00 Software Total $ 65,500.00 Tax a es ax ote 5,133.75 Service SV-SW- AMF G5T Annual Softvr~3re Maintenance {Nate 2) 1 $ 11,100.00 $ 11,100.00 Annual Maintenance Fee Totaf $ 11,100 00 Qigltal A+1ap Data Examinatiai 8 Proczssing Service {per SeFylCe SV-MAP-REV-MI1N. munici al agzn 1 $ 3 600:00 $ 3 604.00 GST System Implemznafions{Reca-d geocode rzivew, Service SV-GlS-CUS server renioteset u and im lementafians 1 $ 6 000..00.. $ 6,000.00 On-site training per day {v~tthin Southa~n California) (ale day. for CrimeMap Lite and one day for Crimel~~lap 1~lobile) {Note Service SV-TR-TRAIN 4) 2 $ 2,000.00 $ 4,000.00 el'YICe Otd ~ 1~, - G.GG Total (Software, Safes Tax, AMF, and Service] g5~33 , 5 Notts: 1 Sofhvarelicensesartsubjecttoapplicablesalestaxunlessaspecificexemptionstatusisinplace. 2 Annual Maintenance Fzz {AMF) fox GST sofhvare s20°~O of tha original Ilcensz fez. AMF paid client is entitlzd to technical support through ern ail and telephone (Iv9-F, 9:OOAP~9-G:OOPfv1, PST}, sofhvarz upgrades through the year, and discounts for GST training programsand customization szrvices. 3 City of Vernon .tiFill beresponsible for providing all digital map dateln standard GIS format. 4 Training - On-site training $2,000 per day {~a~ithin southern California}, or GST scheduled training for $600 per person per day {at GST) 5 Prig stated above ere good for ninety {90) days fran the date of ihlsquotatiwi. Payment Terms: Sofrxare License fzesmust be paid in full pricy to implemzntation.. Service: Due upon receipt of invoice when service has been delivered. AMF: Payment must be madz in full prior to commencement of each 12-math period Training: Payment must bz made in full prior to attending GST training programs 12 EXHIBIT B-2 3130 S. Harbor Blvd. Suite 430 Santa Ana, CA 92704 Phone: (774) 434-9936 Fax: (714) 434-9937 C~r.uSl.)r2ti~rl .l`ec:lirncilc~4;ic:~ Ir~c. Quote for 1/ernon Police Department. 5/1912©09 GST Public Safety System {GST Schedule Optimizer) GST Part Number Descri iiorr ~ t~TY Unit Price Amarnt .Software fiW SCC7P tab c u e ptrin zer 1 18,000.00 18,000.00 Software Total $ 18,000.00 'Tax a es ax ote 1,665.00 Senlfce SV-SW-AfviF____ CST AnnualSoft~e~areMalntenance (Note 2) 1 ~ 3,600.00 5._ 3,600.00 Annual Maintenance Fee Total $ 3,600.00 Service SV-TR-7R,4lN n-sr a ammg per ay (u,~i m au Bern a r on7ia} 1 2,000.00 2,000.00 ervrce ota ,000.0 Tofai (Software, Sales Tax, AIt9F, and Service) 25,265. 0 Notes: 1 SofM~arelicensesaresubJect io applicable sales tax unless a :pacific exemption statusis in place. 2 Annual. f~laintenance Fee.(AMFj for GST softa,~are is20°6 of the original license fee. AMF paid client is entitled to technical support through email and telephone (M-F, 9:OOAA~I~:OOPM, PST1, sofi~.vare upgrades Through the year, and discounts for GST training programsand custanizatia~ services. 3 Prices stated above are good for ninety (90) days fran the date of thisquotation. Payment Terms Soft,uare License fees must be paid in full pricx to implementation.. Service: Due upon receipt of inuoice s~~hen servi ce has been delluer~d. A@TF: Payment must be made in full prior to commencement of each 12-mmih period Training: Paymenimust be made in full prior to attending GST training programs 13 EXHIBIT B-3 3130 S. Harbor Blvd. Suite 430 Santa Ana, CA 927D4 m Phone: (714) 43A-9936 1 Fax: (714) 434-9937 C:~c:~c:>~p~tfial "1'c~cl~r~rr,lir~;lc>~;, Irtc:. QUOte for • Vernon Police Department 511 9120 0 9 GST Public Safety System (GST CAQ-AVL Intertace Module) GSTPartNumber Descri lion. GN Unit Price Amount SairWare SW-C,4DAVL-S - n ~ ace a u a 1 13,000.00 9,000.00 Software Total $ 9,000.00 'Tax a es ax o e 740.00 Service SV-~.W-AAAF GSTAi~it~JalSofhvarehlaintenance {Noie2) 1 $ 1,600..00 $ 1,900.00._ Annual Maintenance Fee Total $ 1,600.00 Service SV-FR-TRAJrV n-si a raining per ay Lw in cir ern i ornia 0 2,000.00 - ervwe eta TofaJ {Software, Sates TAX, AJMF, and Service) $ 10,3AD.00 Notes: 1 Soft4•rare licensesare subject to applicable salesiax unless a specific exemption statusisin place. 2 Annul Polaintenance Fee {AI4iF) for GST sofh~rare is20% of the original license fee. At~~1F paid client isentilled to technical srpport through email and telephone ih~1-F, 9:OOAt~~I-fi:00PN1, PST), soflvrare upgrades through the year, and discounts for GST training programsand custanizaticrr s~-vice,. 3 Prices stated above are good for ninety {90) days fran the data of this quotation. Payment Terms Software: License fees must be paid in full piicr to implementation. Sewice: Due upon receipt of invoice when service has been delivered. AMF: Payment must be made in full prior to commencement of each 12-month period. Training: Payment must be made in full prior to attending GST training programs 14 EXHIBIT B-4 SCHEDULE OF PAYMENT City- shall pay GST One hundred Twenty Thousand Nine Hundred Thirty-eight Dollars and Seventy-five Cents ($120,938.75) as set forth in Exhibit B-1, B-2, B-3 and the purchase order issued by City for all licensing and services to be provided pursuant to this Agreement. City shall compensate GST as described below: Item/Description Payment Amount Execution of Agreement $30,234.68 (25%) Completion of TASKS 1-3 $60,469.37 (50%) Completion of TASKS 4-6 $24,187.75 (20%) Final Project Sign-off $6,046.95 (5%) Any additional services shall require a separate written Agreement between CITY and GST. CITY shall pay GST the amount of such billing within thirty (30) days of receipt of the invoice. 15 . ~ OF ~'Eq ,~p.a~:o.o ~ o, e" APPR~V~n JUL b 'Q9 C'!TY Gf~UNCIt~ P GS~VEtr iNOJ t STAFF REPORT D's~~'euTi®N ~ ~ cl~~~ Police Department DATE: May 20, 2009 TO: Mayor and City Council FROM: Captain James Rodino RE: Purchase of Crime Analysis Software EXECUTIVE SUMMARY Geographic information systems (GIS) are increasingly recognized within the law enforcement community as an effective new tool for the analysis of crime patterns, for the allocation of enforcement resources, and for support of strategic planning by chiefs of police and their staff. In a recent survey, the vast majority of police departments stated that crime mapping was a valuable tool. The potential of GIS criminal analysis is twofold. First, it is probably the best automation - tool to assimilate ever increasing volumes of information. Second, if applied correctly, GIS allows the beat officer to work ahead of the crime and criminal cycle. It is a tool for true prevention. However, neither of these two potentialities will be reached unless GIS- is integrated. It is the broader purpose of these strategies and effective practices to assist law enforcement managers in the intelligent and practical proliferation of GIS. The police department is requesting the purchase of crime analytical and mapping software developed by GeoSpacial Technologies, Incorporated. ,The cost of this project is $120,938.75. This project will bs funded through the-use of grants funds. BODY While researching information on geographical information systems (GIS), it became clear that GIS has become an integral part of criminal intelligence analysis. Two main. objectives for the use of crime analysis software are to reduce major crime and to enhance officer awareness of crime. Another objective of crime analysis is to control crime (and the quality-of-life) more effectively by identifying crime trends through the .use of GIS software. The goal is to identify crimes trends and sharing information and crime intelligence, communicating management's values and objectives, and ensuring accountability. Reducing major crime is achieved by identifying crime patterns and trends and disseminating the information to the patrol staff. Once a pattern or trend is identified, it is then up to department administrators to allocate their. resources accordingly to meet the need in the community for extra patrol in specific areas. Enhancing Officer awareness of crime trends is an essential objective of GST's crime analysis and mapping software. One way of enhancing Patrol's awareness of crime in their areas is to use GIS mapping. Visual displays are often greatly appreciated by the management and the line level Officers. These types of crime maps help to identify problems throughout the area. Discussing hot spots found via GIS maps; gives the sworn staff an idea of current crime trends. Clusters of crime can then be targeted fora .more rapid tactical approach to eliminate the problems. GST's CrimeMap software combines analysis features and crime mapping to compile. crime data and produce maps with hot spots, and makes it easier to see crime patterns and trends. Crime forecasting is also a feature with their software. The software extracts crime data from our Visionair RMS (records management system) and is used to map crime data on a regular basis. The data used is a current breakdown of reported crimes that occur throughout Vernon and is based on type: of crime. Once the data is gathered, it is imported into GIS map for geocoding. The geocoding process is simple. The CrimeMap software takes the user through the process systematically. . Once the data is geocoded, it is then mapped with varying pins for the crimes being analyzed. The CrimeMaps program includes the. use of statistics of crimes from the RMS and CAD databases, to determine the impact of our officers in the areas of saturation. The advantages of introducing a system like GST's CrimeMap are clear. The crime reduction results are worth the effort alone. It also helps to have the police commanders. actively involved in the current and ongoing crime trends. Without a program like this to decipher the vast amount of crime data that is entered into the RMS database, our officers would have difficulty identifying developing crime trends across Vernon.- We currently use CrimeView developed by the Omega Group as our crime analysis software. CrimeView offers crime analysts a simple interface that allows for crime analyses such as Hot Spot mapping and Repeat Calls reporting. Unfortunately, the CrimeView product does not have-the advanced features that GST's software offers. Product Overview GST developed astate-of-art crime .mapping suite for everyone, in law-enforcement. GST's CrimeMap (CM) 4.0 is and advanced piece of software specifically for the trained Crime Analysts who -have advanced knowledge of Geographic Information System (GIS). With GST CM, the Crime Analyst will be able to have advanced tools for crime- mapping and analysis. 2 The advanced crime analysis tools in GST CrimeMap 4.0 include: Cross-Reference Analysis`. Cross reference among incidents, subjects, Megan, parolees, and gang records. .Our current CrimeView-product does not have this feature. Hot Spot Analysis: Analysis of Hot Spots with various methodologies such as Grid Analysis, Intensity Analysis, Density Analysis, Percent Rings, Outer Boundary, and Analysis of Duplicate Locations. Our current CrimeView product has a limited number of hot spot analysis features. Temporal Analysis:. Analysis of temporal patterns based on Grid Analysis or Density Analysis. Our current CrimeView. product has a limited number of hot spot analytical. features. Time Series Analysis: Analysis of incident patterns with time series based on year, month, or date.. Threshold Analysis: Analysis of change in spatial pattern of incidents. over time and space. Series. Analysis: Constructing spatial pattern of incidents with a connection based on a user-specified field. GST CrimMap Lite (CML) is for everyday officers and detectives who do not have the GIS training and would like to print out charts, maps, and reports of crime incidents. With GST CML, an officer or detective with a few clicks of the mouse will be able to do the following: • Identify incidents within a specified distance from an address or cross-street • Select incidentsfrom date,. time, beat, district, incident category, or create a custom search • .Select incidents from any. set of point-of-interest locations such as schools, banks, shopping centers, parks, etc. • Generate tables, reports, maps, and charts of selected records and export data , to TXT, MDB, XLS, or DBF formats • Select incidents based on any combination of criteria i.e.-year, date, time, beat, reporting district, crime category or incident type, address or cross street, point- of-interest or landmarks, query statements and spatial selection. The selection criteria may be saved to a file for future use. Our CrimeView product does not have a "lite" version of their software. This is a weakness of their product. You must have an experienced crime analyst extract. crime 3 data using the CrimeView. product. Querying data using the CrimeView software is very labor intensive and could not be accomplished by a layperson. i .GST CrimeMap Mobile (CMM) is for the field officer who is in a unit with a Mobile Data Computer (MDC). An officer in his/her unit will be able to do the following: • Incident Selection: The. officer may select any type of incidents from the crime database, and GST CMM will show the selected incidents on the map along with their key attribute information. The officer may specify the type of incidents. to be identified, and search for incidents that occurred on the current day, in the past week,. in the past month, or within any specified time/date range. The selected incidents will be retrieved from the crime database and displayed on the map in the MDC. • Search from Vehicle: The officer may search crime incidents based on the current location of the vehicle if a GPS device is installed. -For instance, the user -may search robberies that occurred within 1 mile from the vehicle's current location. • .Search from Address: The officer may enter an address or cross streets, and request the data of incidents within auser-specified distance from the entered location, e.g., all the robberies that occurred within 1 mile from a given address. • Search from Known Locations: The officer may select any one from a list of known locations to show all the incidents that occurred within the specified distance from that location. • .Search Limitation: The officer may set a limitation on search distance-and the maximum number of records to be transmitted from the server. This is to prevent the .officer from attempting to retrieve a huge amount of data from the server and slow down the wireless communication. The key feature in GST CrimeMap Suite (GST CM, GST. CML, and GST CMM) is that every officer, captain, commander, dispatcher, crime analysts, and even the chief can- . use one of GST CM Suite's programs. The CrimeView application does not have. a mobile option. Again, field officers would have to obtain crime trend data from the crime analyst. If a weekend officer, however, wanted to get "on the spot" crime data, fie or she would have no way of retrieving this information.. All.three programs interface with Visionair's CAD and RMS SQL database. . Live Video Streaming GST CML and GST CMM with high-speed Internet connection will be able to-view live streaming videos from fixed IP cameras and dynamic in-vehicle IP cameras: The fixed camera locations can be geocoded to the map in GST CML and GST CMM. The user will only need #o click on the camera location icon on the map to view the live streaming video. With in-vehicle IP cameras, the user will only need to click on the moving .unit .icon on the map and view the live streaming video from the moving unit. 4 This is a feature that is not offered in the CrimeView product. GST Schedule Optimizer GST Schedule Optimizer provides police departments with tools to optimize officer scheduling. to match. calls for service. This program provides recommendations for optimized staffing, and it allows the user to manually create schedules for patrol officer and supervisor to match the current schedule. GST Schedule Optimizer can analyze calls as a Priority 1 calls or calls requiring multiple units. These incidents can then be used to create a schedule that best matches patrol officer staffing with the expected call rates. Schedules that have been produced by the program can be exported to .Microsoft Office products, and the user can customize printing from Microsoft Excel. The key functionalities of GST Schedule Optimizer are the following: • Schedule The program provides recommendations for optimized staffing. .Patrol officer and supervisor schedules can also be created manually to match current schedules • Analysis Calls can be analyzed by such criteria as Priority 1 calls or calls requiring multiple. units. These incidents can then be used to create a schedule that best- matches patrol officer staffing with the expected call rates • .Reports For ease of use with standard Microsoft Office products, schedules can be exported for viewing and customized printing from Microsoft Excel • Beats Beats can be redesigned to optimize patrol coverage • File, Tools, and Help Functions are provided for printing charts and tables.. Administrative tools manage user accounts. CAD-AVL Interface is a module that will allow automatic vehicle locating capability. Units can be tracked on any of GST's CrimeMap applications. This feature would be used for such things as tracking pursuits, locating missing units, and resource allocation and .deployment at critical incidents. The GST products have significantly more features than the CrimeView product. With these additional features we will be able to provide our officers with timely crime trend information at any computer workstation, as well as on their MDTs. References .There are a number. of police agencies that are using this software. One is California State University Long Beach Police Department. The IT person I spoke to is Gregg Pascal. He has done extensive research-and found that this product is far superior to any other mapping product he has .investigated. I also spoke to Teresa Roach, who is the CAD supervisor for Orange County Sheriff's Office. Like Gregg Pascal, she too endorses this. product. She stated that the 5 extensive mapping features available on GSTs products are the reason OCSD purchased their software. Riverside Police Department and Santa Ana Police Department are other users of the CrimeMap product. FUNDING This is a sole source request. Since Visionair has partnered up with a limited number of outside vendors they recommend using one of these vendors to interface with their product. GeoSpacial Technologies is one of the vendors that are a Visionair partner.. If we used a vendor that was not a partner with Visionair it would cost us an additional $50,000 for Visionair to create an interface that is accessible to their data. The following is a cost breakdown for each component of the GST project: • GST Schedule Optimizer (see. attached quote for itemized cost breakdown): $25,265.00 • CAD-AVL Interface (see attached quote for itemized cost breakdown): $10,340.00 • GST CrimeMap 4.0, CrimeMap Lite, CrimeMap Mobile, and video module interface (see attached. quote for itemized cost breakdown): $85,333.75 The total cost for this project is $120,938.75 (including tax). This cost includes installation and training. There will be no cost to the City of Vernon for the purchase of this software suite. We will be using. a combination of two funding sources to fund this project: 1. Citizen Options for Public Safety (COPS) The City of Vernon will be receiving $100,000.00 (the City has received $75,000 to date) through the Citizen Options for Public Safety Program (COPS) fund provided by Assembly Bill 1913, Chapter 353. This program allows eligible cities, to receive a proportionate share of COPS funds appropriated by the State. The program began in fiscal year 1996-97 and continues to be funded. The use of these funds is only for front- . line municipal police services and should supplement, not supplant current front-line law enforcement services. Funds received during fiscal year 2008-09 must be expended or encumbered no later .than June 30, 2009. Liquidation of the encumbered funds must be completed no later than June 30, 2011. All related purchases under this g-rant must be liquidated before the end of-the liquidation date. 6 There are no cost-share or match requirements associated. with this grant. However, before spending these funds, a public hearing is required. According to information received from the Supplemental Law Enforcement Oversight Committee which- oversees the-COPS Program, a public hearing for the purposes of this grant can mean a staff report to the City Council outlining what the funding will be spent on and then put. on the Council agenda under Public Hearings. It can go as a consent item and then if no one pulls it off the agenda, vve have complied with the legislative intent. The City has participated in-the COPS grant process for a number of years. Participation in this grant has. allowed the police department to purchase equipment to improve front-line municipal police services. The following is a list of previous participation in the COPS grant program; COPS FY01; Approved by Minute Order, September 5, 2001. COPS FY02, Resolution #8092, October 23, 2002 COPS FY03; Resolution #8193, May 7, 2003 COPS FY04, Resolution #8452, June 2, 2004 COPS FY05, Resolution #8646, January 19, 2005 .COPS FY06, Resolution #9063, June 7, 2006 COPS. FY07, Resolution #9348, June 25, 2007 COPS FY08, Resolution #9634, June 16, 2008 COPS 09 funds not expended for the purchase of the. GST software will be available for use towards the purchase of other non-budgeted items that support frontline police services, pending approval of the City Council.- 2. Justice Assistance Grant Program (JAG Grant) The Edward Byrne Memorial Justice Assistance Grant Program allows states and local governments to support a broad range of activities to prevent and control crime and to improve the criminal justice system. JAG replaces the Byrne Formula and Local Law Enforcement Block Grant (LLEBG) programs with a single funding mechanism that simplifies the administration process#or grantees: We will be receiving -and using $20,967 from this grant.. Participation and the use of this grant have been approved by the Vernon City Council under Resolution #9949 on May 11, 2009. r° ~ G~~~G~ ~ s VERNON POLICE DEPARTMENT OFFICE MEMORANDUM MAY 2 ~ 2009 CITY CLERK°s aFFacE TO: Donal O'Callaghan, City Administrator FROM: Steve Towles, Chief of Police .SUBJECT: Staff Report -Recommendation to Purchase Crime Analysis Software Attached is a Staff Report that recommends that the City Council approve the Police Department request - to purchase GST's CrimeMap Suite of crime analysis software, in the amount of $120,938.75. The GST CrimeMap Suite of products will provide us with enhanced crime analysis capabilities that we do not currently possess and it will be infinitely more accessible to our personnel than our current product. Other functions include a schedule development module, CAD-AVL interface and IP camera interface (for in-car viewing of IP cameras that can be placed at different locations within the City). Agencies that have transitioned from our current crime analysis software to GST report that the GST product is far superior. GSTs products have already been designed to interface with our existing RMS and CAD systems. Funding for this purchase will come from two grant sources and will not require the expenditure of any City funds. The Citizen Options for Public Safety (COPS 08-09) grant provides $100,00 for front line policing services and may be used for this purpose. The balance of the funding will come from a Justice Assistance Grant (JAG). This grant; in the amount of $20,967, is intended to be used in efforts that prevent and control crime. F~CEIVED MAY 2p 6, 2009