Resolution No. 10123RESOLUTION NO. 10,123
A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF
VERNON APPROVING AND AUTHORIZING THE EXECUTION OF A
SOFTWARE SERVICE AGREEMENT WITH VISIONAIR, INC.
WHEREAS, on March 30, 1999, the City Council of the City of
Vernon approved Resolution No. 7301 approving a Software License
Agreement with Vision Software, Inc. for a Computer Aided Dispatch
System ("CAD"), Mobile Computer Terminal ("MCT") and Vision Records
Management System ("RMS") for the City of Vernon Police Department; and
WHEREAS, on July 5, 2006 the City Council of the City of
Vernon adopted Resolution No. 9079 approving an agreement with
VisionAIR, Inc formerly VisionAir and Vision Software, Inc.
("VisionAIR"), for its purchase of a GeoComm mapping software package
for the Vernon Police Department patrol vehicles and Communications
Center; and
WHEREAS, VisionAIR has submitted a renewal quotation for the
period August 25, 2009 through August 24, 2010 for the sum of Sixty -
Six Thousand One Hundred Twenty -Nine Dollars and Eighty -Three Cents
($66,129.83), including tax, for the maintenance of CAD, MCT, RMS,
GeoComm Software and GeoComm GeoLynx 9-1-1 software; and
WHEREAS, VisionAir is the only supplier who can provide the
annual software support services necessary to maintain the CAD, MCT,
RMS, GeoComm Software and GeoComm GeoLynx 9-1-1 software; and
WHEREAS, the Director of Business Services/Personnel by
Staff Report dated December 15, 2009, has recommended that the
Agreement with VisionAIR be renewed for the period August 25, 2009
through August 24, 2010; and
Council of the City of Vernon has
WHEREAS, the City
ermined that, pursuant to the provisions of subsection (b)(1) and.
determined it is in the public
(7) of Section 2.27 of the Vernon City Code, software support
interest and necessity to proceed with the renewal of
servic
es for the CAD, MCT, RMS, GeoComm Software and GeoComm GeoLynx
9-1-1 software with VisionAIR to enhance services provided to the
Vernon community.
NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE
CITY OF VERNON AS FOLLOWS:
SECTION 1: The City Council of the City of Vernon hereby
finds and determines that the recitals contained hereinabove are true
and correct.
ncil of the City of Vernon hereby
SECTION 2: The City Cou
approves the Software Service Agreement with VisionAIR, a copy of
which is attached hereto as Exhibit A and incorporated by reference.
SECTION 3: The City Council of the City of Vernon hereby
authorizes the Mayor or Mayor Pro-Tem to execute said Agreement for,
and on behalf of, the City of Vernon and the City Clerk or Deputy City
Clerk is hereby authorized to attest thereto.
SECTION 4: The City Council of the City of Vernon hereby
directs the City Clerk, or her designee, to send one fully executed
Agreement to:
VisionAIR, Inc.
Attn. Mike Lyons, Chief Executive Officer
5601 Barbados Blvd.
Castle Hayne, NC 28429-5655
SECTION 5: The City Council of the City of Vernon hereby
authorizes the City Administrator, or his designee, to take whatever
actions are deemed necessary or desirable for the purpose of
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implementing and carrying out the purposes of this Resolution and the
transactions herein approved or authorized.
SECTION 6: The City Clerk of the City of Vernon shall
certify to the passage, approval and adoption of this resolution, and
the City Clerk of the City of Vernon shall cause this resolution and
the City Clerk's certification to be entered in the File of
Resolutions of the Council of this City.
APPROVED AND ADOPTED this 21St day of December, 2009.
ATTEST:
MANUELA GIRON, City Clerk
Name: Hilario Gonzales
Title: Mayor
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STATE OF CALIFORNIA )
) ss
COUNTY OF LOS ANGELES )
I, MANUELA GIRON, City Clerk of the City of Vernon, do hereby
certify that the foregoing Resolution, being Resolution No. 10,123, was
duly passed, approved and adopted by the City Council of the City of
Vernon at a regular meeting of the City Council duly held on Monday,
December 21, 2009, and thereafter was duly signed by the Mayor or Mayor
Pro-Tem of the City of Vernon.
Executed this day of December, 2009, at Vernon, California.
(SEAL)
MANUELA GIRO ity Clerk
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SOFTWARE SERVICE AGREEMENT BETWEEN THE CITY OF
VERNON AND VISIONAIR, INC.
This SOFTWARE SERVICE AGREEMENT (hereinafter "Agreement") is entered into this _
day of , 20^ ("Effective Date") by and between the City of Vernon (hereinafter
"City"), with offices located at 4305 Santa Fe Avenue, Vernon, California, 90058, and
VisionAlR, Inc.., a North Carolina based company with offices located at 5601 Barbados Blvd.,
Castle Hayne, North Carolina 28429 (previously operating as Vision Software, Inc, and
hereinafter referred to as "ViSionAIR")..
WHEREAS, City and VisionAlR entered into that certain Software License
Agreement dated March 30, '1999 ("Software License Agreement") and that certain Software
Purchase and Services Agreement dated July 5, 2006 ("Software Purchase and Services
Agreement"); and
WHEREAS, City maintains a perpetual, non -transferable, non -assignable
license to use the Licensed Software as described in the Software License Agreement and the
Software Purchase and Services Agreement, as well as all upgrades provided thereunder; and
WHEREAS, VisionAlR warranted in section 8.4 of the Software License
Agreement that the maintenance and support service provided by VisionAlR would permit the
City to have a complete and usable system for its Police Department; and
WHEREAS, VisionAlR shall perform maintenance services on the Licensed
Software and Custom Solutions Applications and provide necessary software upgrades
therefor for the City of Vernon Police Department, and City shall accept and pay for such
services, pursuant to the terms and conditions herein provided..
NOW, THEREFORE, in consideration of the foregoing recitals and for other good and
valuable consideration, the adequacy of which is hereby acknowledged, the parties, hereby
agree to as follows:
Section 1: Definitions
1.1. "Licensed Software" shall mean the software and upgrades provided by VisionAlR
under the Software License Agreement and Software Purchase and Services Agreement as
defined in the recitals above.
1..2. "Custom Solutions Applications" shall mean the custom software, upgrades and
applications that VisionAir maintains for the City, including, but not limited to, the GeoComm
GeoLynx software.
Section 2: Term and Termination
2.1. Initial Term. This Agreement shall become effective on the Effective Date set forth
above, and, unless sooner terminated as hereinafter provided, shall remain in full force and
effect for a period of no less than one year ("Initial Term").
12720-0009\1191703A. doe -1-
2.2. Automatic Renewal. Upon expiration of the Initial Term, this Agreement shall be
automatically extended on a year-to-year basis (herein after "Renewal term") unless at least
thirty (30) days prior to the expiration date of the Initial Term, or any Renewal term, a party
hereto gives written notice to the other party of its termination of the Agreement as of such
expiration date.
2.1 Non-payment. If City is in default due to non-payment, then VisionAIR will not provide
any support or upgrades to City, unless non-payment occurs as a result of disputed charges..
If, after such default, City wishes to return to a maintenance contract, then VisionAIR will
charge the City for maintenance at the then current rate plus a fee that is equal to 50% of the
maintenance fee or a Recertification Fee. The Recertification Fee consists of a custom set of
services deemed necessary to restore an agency's system to a supportable status. The
system certification fee may include: Update services, migration services, training services,
project management, etc.. The VislonAIR Professional Services team shall be responsible for
assessing the necessary effort and services required to recertify an agency site.
Section 3: Charges to City and Payments
3.1. Charges for Covered Maintenance. The applicable rates for Covered Maintenance are
set forth in Attachment A ("Quotation"), Maintenance fees paid by City are non refundable if
this Agreement is cancelled prior to the expiration of the Term.
3.2. Charges for Software License Changes.. All Covered Maintenance fees hereunder are
subject to increase or decrease upon any change in number of concurrent user licenses or
software modules licensed.
3.3. Changes in Charges. VisionAIR shall provide City at least a ninety (90) day notice of
any changes to the Covered Maintenance fees, if any.. City may terminate this Agreement
within thirty (30) days of the Renewal term by providing VisionAIR a written notice.
3.4. Payment. VisionAIR will invoice the City in advance for each year for Covered
Maintenance. Such invoices will include pro rata charges or credits for any Covered
Maintenance of Licensed Software installed or removed during the previous term or prior to the
Effective Date. All payments shall be paid by City within sixty (60) days upon receipt of invoice
by City to avoid late fees..
Section 4: Covered Maintenance for Commercial Off the Shelf Software (COTS)
4.1. Covered Maintenance Definition:
The term "Covered Maintenance" as used in this subsection means the periodic and on -call
remedial maintenance VisionAIR deems reasonably appropriate and necessary to keep the
City's Licensed Software functioning properly.. Please see section 4 for Custom Solutions
Covered Maintenance.
4.2. Services VisionAIR will provide to City.
(a) Telephone Support for the Licensed Software, utilizing an 800 line
provided by VisionAIR. During the Initial Term, this telephone support will be based on the
coverage plan as specified in the Quotation..
(b) Standard upgrades and enhancements that are made to the Licensed
Software. VisionAIR issues corrections, upgrades and enhancements to the software on an
12720-0009\1191703v4.doe -2-
ongoing basis. All modifications to the Licensed Software and related Documentation will be
made available to the City on standard electronic media (CD-ROM); remote access through
VisionAIR approved remote access products and protocols, dedicated telephone dialup or
Website download..
(c) Initial fact-finding (Tier 1) support for Td party software embedded or
used in conjunction with the application software. Tier .1 support does not include defect
resolution or modifications from VisionAIR. VisionAIR will escalate to the appropriate vendor
calls for service for 3`d party applications defect resolution or modifications.
(d) Correction of reported malfunctions ("defects") in the application
software. A "defect" is defined as an error in the code of the Licensed Software which prevents
a Module from operating in accordance with the VisionAIR Documentation in a material
respect,
(e) Support assistance in updating new releases of the Licensed Software
on the City's servers.
(f) Recording City's request for changes to the Licensed Software.. A
VisionAIR Product Manager will document the City's request and submit it for consideration in
future releases of the Licensed Software. VisionAIR is under no obligation to include the City's
request for change in any future releases of the Licensed Software,
Section 5: Covered Maintenance for Custom Solutions Applications
5.1. Covered Maintenance Definition:
The term "Covered Maintenance" as used in this subsection means the periodic and on -call
remedial maintenance VisionAIR deems reasonably appropriate and necessary to keep the
City's Custom Solutions Applications functioning properly.
5.2, Services VisionAIR will provide to City:
(a) Telephone Support for the Custom Solutions Applications, utilizing a toll -
free 800 telephone number provided by VisionAIR. During the Initial Term, this telephone
support will be based on the coverage plan as specified in the Quotation.
(b) Correction of reported malfunctions ("defects") in the VlsionAIR
application software.. A "defect" is defined as an error in the code of the Customs Solutions
Application which prevents a Module from operating in accordance with the VisionAIR.
Documentation in a material respect.
(c) Recording City's request for changes to the Software. A VISIONAIR
Product Manager will document the City's request and submit it for consideration in future
releases of the Software. VisionAIR is under no obligation to include the City's request for
change in any future releases of the Software.
(d) Changes to the Custom Solution resulting from changes to VisionAIR
products, initiated by VisionAIR, which interfere with the intended functionality of the Custom
Solution.
12720-0009V 191703v4,doc -3-
Section 6: Exclusions from Covered Maintenance
6.1.. The following items are not covered under Maintenance
(a) Repair of damage not caused by VISIONAIR, including without limitation,
damage resulting from accident, transportation, neglect or misuse, lightning, failure or
fluctuation of electrical power, air conditioning or humidity control, telephone equipment or
communication lines failure, failure of non-VISIONAIR interconnect equipment, or causes other
than normal operation procedures.
(b) Service which is impractical for VISIONAIR to render because of.
alterations in the Licensed Software made by persons other than VISIONAIR; the connection
of equipment and/or Software by mechanical or electrical means to another machine or device;
(c) Any repair of any damage to the Licensed Software caused by software
or firmware programming that is not provided or supported by VISIONAIR..
(d) Any professional services not covered in Section 3 or 4 including but not
limited to on site training, installation or upgrades of third party software applications used in
conjunction with or required by any VisionAIR specifications, data migrations, or project
management deemed necessary by VisionAIR. On site services will be charged separately.
(e) Platform changes, including, but not limited to, Operating Systems,
Hardware, Telecom Equipment, etc..
(f) Government mandated changes..
(g) Changes to third party applications,.
(h) Requests for changes in the Custom Solution (Application)..
0) Other modifications or changes in software, hardware or configuration
not related to changes in the VisionAIR product, which are not initiated by VisionAIR.
0) Defect correction of failure mediation for any non-VisionAIR or third party
product..
Section 7: City Responsibilities
7.1. Remote Connectivity Maintenance Service. City shall supply remote access to City's
network, servers and workstations in order for VislonAIR to perform Covered Maintenance for
the purpose of allowing secure access via the Internet and the latest version of Microsoft's
Internet browser software (Internet Explorer) to any workstation or server covered by
Maintenance Service. VisionAIR may elect to use, at its sole discretion, properly licensed third -
party remote connectivity software owned by the City agency and installed on a system with
Internet connection.. VisionAIR will not bear the burden of procuring and/or licensing any
remote connectivity software or loading it on VisionAIR City Services systems. City shall also
maintain a dedicated phone line, modem and Microsoft's current remote access software (such
as Remote Access Server — RAS) that can be enabled to allow VisionAIR personnel to
authenticate to their network for support purposes in the event that there are unforeseen
problems with the Internet method of connectivity.
12720.0009\1191703v4.doc -4-
7.2. Backup of data. City is responsible to maintain a proper set of data backups in the
event that it becomes necessary to recover from a disaster.
73.. Hardware and Network Upgrades.. City acknowledges that due to the dynamic nature
of the information technology industry and frequent product replacements and/or upgrades
developed independently by third party hardware and software vendors, VisionAIR has no
control over the turnover of product or obsolescence of technology of third party products. City
also acknowledges that VisionAIR develops its Network Hardware Specification Document
based upon all of the third party product information available at the time of publication..
Therefore, with respect to third party hardware and software, City shall retain the responsibility
for the costs of purchase and installation of hardware and software upgrades necessary to
maintain the functionality of the Licensed Software. VisionAIR develops the Network Hardware
Specification document considering that no other software application will be installed.
Additional hardware specifications should be considered if the City intends to run other
applications. Additionally, the accumulation of data in City's database over a period of time
may require expanding the capacity of hard drives and memory of the system servers and
workstations in order to maintain performance at response times acceptable to the City.
Subject to all of the affirmative duties and obligations of VisionAIR under this Software
Maintenance Agreement, it is the City's sole responsibility to maintain the system to ensure
adequate response times.
Section 8: Warranty and Limitation of Liability
8.1. DISCLAIMER OF WARRANTY. EXCEPT AS DESCRIBED IN THIS SECTION,
VISIONAIR MAKES NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE WITH RESPECT TO THE SUBJECT MATTER HEREOF AND THE
MAINTENANCE TO BE PERFORMED BY VISIONAIR PURSUANT TO THE TERMS HEREOF
8.2. LIMITATION OF LIABILITY.. VISIONAIR SHALL NOT BE LIABLE FOR ANY DAMAGES
INCURRED, UNLESS SUCH DAMAGES ARE CAUSED BY THE NEGLIGENT OR
INTENTIONALLY TORTIOUS ACT OR OMISSION OF VISIONAIR, ITS EMPLOYEES OR
REPRESENTATIVES. IN NO CASE, HOWEVER, SHALL VISIONAIR BE HELD LIABLE FOR
INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES. UNDER NO CIRCUMSTANCE
SHALL VISIONAIR'S LIABILITY UNDER THIS AGREEMENT EXCEED THE AMOUNT
ACTUALLY PAID TO VISIONAIR BY THE CITY UNDER THIS AGREEMENT DURING THE
PREVIOUS YEAR,
8.3. Performance. VisionAIR shall perform all services under this Agreement with the skill
and care generally accepted in the industry. VisionAIR represents that it has, or shall secure
at its own expense, all personnel required to perform VisionAlR's services under this
Agreement.
Section 9: General
9.1. Product revisions and support. VisionAIR's obligation to provide support sander this
Agreement diminishes as products are replaced by more current releases., The current,
generally available (referred to as GA) version of the software and the version immediately
preceding it are fully supported. These two versions qualify for phone support, engineered
defect corrections and/or modifications required for the software to operate as designed.. Any
versions older than the two referenced versions will receive phone support and resolution of
Priority 0 defects as they occur. Priority 0 defects are defined on the City Services Center
12720.0009U 191703AADc 4-
Website. VisionAIR will announce the availability of new software releases to facilitate timely
upgrade to avoid product obsolescence.
9Z Force Majeure. Neither party shall be liable or deemed in default for any failure in
performance hereunder resulting from any cause beyond its reasonable control..
9.3. Conflicts of Interest. VisionAIR affirms that it presently has no interest and shall not
have any interest, direct or indirect, which would conflict in any manner with the performance
of the services contemplated by this Agreement. No person having any such interest shall be
employed by or be associated with VisionAIR.,
9.4.. Notices. Any Notice, request, instruction or other document pertaining to this
Agreement shall be sent to the appropriate party's address as set forth above, and shall be
deemed to have been duly given or served on the day they are (a) delivered in person or (b)
deposited in the United States mail, postage prepaid, certified mail, return receipt requested..
9.5. Construction, This Agreement has been prepared jointly and will not be strictly
construed against either party.
9..6. Assignment.. VisionAIR shall not assign or attempt to assign any portion of this
Agreement without prior written approval of City.
9.7., Independent Contractor. VisionAIR is and shall at all times remain, as to City, a wholly
independent contractor. Neither City nor any of its agents shall have control over the conduct
of VisionAIR or any of VisionAIR's employees, except as herein set forth.. VisionAIR shall not,
at any time, or in any manner, represent that it or any of its agents or employees are in any
manner agents or employees of City.
9.8. Severability. Whenever possible, each provision of this Agreement shall be interpreted
in such a manner as to be valid under applicable law.. If any provision of this Agreement is
determined by a court of competent jurisdiction to be invalid, void or unenforceable, the
remaining provisions shall nevertheless continue in full force and effect.
9.9. Attorney's Fees.. In the event of litigation between the parities arising out of or
connected with this Agreement, the prevailing party in such litigation shall be entitled to
recover, in addition to any other amounts, reasonable attorney's fees and costs of such
litigation.
9.10. Venue and Jurisdiction. This Agreement.shall be governed by the laws of the State of
California. All claims concerning the validity, interpretation, or performance of any of its terms
and provisions, or any of the rights or obligations of the parties hereto, shall be instituted and
prosecuted in Los Angeles County, California, or if applicable, the appropriate federal
jurisdiction.
9.11.. Entire Agreement. This Agreement constitutes the entire Agreement between the
parties hereto with respect to maintenance of the Licensed Software and shall supersede all
previous or contemporaneous negotiations, commitments and writings with respect to matters
set forth herein.. It may be only modified by writing signed by authorized representatives of
both parties. The terms and provisions of this Agreement shall prevail over any conflicting,
additional or other terms appearing on any purchase order or the Software License Agreement
dated March 30, 1999 between the parties.
12720.0009\11917030.doc -6-
VisionAIR, Inc.
Signature: M V-f Apmz-L
Name: Mike Lyons
Title: Chief Executive Officer
City of Vernon
Mayor / Mayor Pro-Tem
ATTEST TO:
Manuela Giron, City Clerk
APPROVED AS TO FORM:
Laurence S.. Wiener, City Attorney
12720-0009\1191703A doe -7-
EXHIBIT A
QUOTATION
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Venton Police Depalment
4305 Santa Fe Avenue
Tax ID: CA 915%
Vemon CA 90058
Contact: Jim Rodno
Email; Yodino@covpd-org
Fax: (323)826-1481 ExI1.0009
....... ....... a ........
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RMS Oxg Software Suppo n
S11.845.70
311,04570
I
VIVIECA0002
GAD 24x7 Sollware Support
S10,326.65
$10,326,55
1
VIVICIVIBI-0011
Mobile 6x8 Sof1wore Support
$2291881
$22.9118.81
1
GEENTIE009
GeoCornm0ecl-px0-1-1 Admin Support Per c1lem GLAS25M
$33275
S332.7S
1
CE06IIEO02
GeoGomm GeoLynx 9.1 -1 Software Support GLUSM
S091 25
$4.991.25
1
GEOMTE010
GeoComm GoolLyng Mobile Software Support ML10ON"L'
S4.169.38
S4,1159.311
I
VoloTH002
Go To Arafat
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WaW
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VOTOT14032
JobN092001-41092025 NotLive
$0.00
$0.00
Tax ID 56-1747324
Subtotal .........
S63,074.44
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$3,055.39
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...................... —
566.129.83
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12720-0009\1 191703v4.doo -8-
-jri - .
4305 Santa Fe Avenue, Vernon, California 90058
Telephone (323) 583-8811
January 20, 2010
VisionAir Inc.
Attn: Mike Lyons, Chief Executive Officer
5601 Barbados Blvd.
Castle Hayne, NC.28429-5655
Re: Software Service Agreement
Dear Mr. Lyons:
Transmitted herewith is a fully executed agreement as referenced
above, approved by City Council on December 21, 2009, through
Resolution No. 10,123.
If you have any questions regarding this matter, please call
Captain Rodino, at (323) 583-8811 ext. 115.
Very truly yours,
Nekyvy�l,ron
City Clerk
NG:dj
c: Steve Towles
Purchasing Department
Resolution No. 10,123
Agreement No. 09-151
EXcfusivefy Industriaf
SOFTWARE SERVICE AGREEMENT BETWEEN THE CITY OF
VERNON AND VISIONAIR, INC.
This SOFTWARE SERVICE AGREEMENT (hereinafter "Agreement") is entered into this 21
day -of December , 2009 ("Effective Date") by and between the City of Vernon (hereinafter
"City"), with offices located at 4305 Santa Fe Avenue,- Vemon, California, 90058, and
VisionAlR, Inc., a North Carolina based company with offices located at 5601 Barbados Blvd.,
Castle Hayne, North Carolina 28429 (previously operating as Vision Software, Inc. and
hereinafter referred to as "VisionAlR").
WHEREAS, City and VisionAlR entered into that certain Software License
Agreement dated March 30, 1999 ("Software License Agreement") and that certain Software
Purchase and Services Agreement dated July 5, 2006 ("Software Purchase and Services
Agreement"); and
WHEREAS, City maintains a perpetual, non -transferable, non -assignable
license to use the Licensed Software as described in the Software License Agreement and the
Software Purchase and Services Agreement, as well as all upgrades provided thereunder; and
WHEREAS, VisionAlR warranted in section 8.4 of the Software License
Agreement that the maintenance and support service provided by VisionAlR would permit the
City to have a complete and usable system for its Police Department; and
WHEREAS, VisionAlR shall perform maintenance services on the Licensed
Software and Custom Solutions Applications and provide necessary software upgrades
therefor for the City of Vernon Police Department, and City shall accept and pay for such
services, pursuant to the terms and conditions herein provided.
NOW, THEREFORE, in consideration of the foregoing recitals and for other good and
valuable consideration, the adequacy of which is hereby acknowledged, the parties, hereby
agree to as follows:
Section 1: Definitions
1.1. "Licensed Software" shall mean the software and upgrades provided by VisionAlR
under the Software License Agreement and Software Purchase and Services Agreement as
defined in the recitals above.
1.2. "Custom Solutions Applications" shall mean the custom software, upgrades and
applications that VisionAir maintains for the City, including, but not limited to, the GeoComm
GeoLynx software.
Section 2: Term and Termination
2.1. Initial Term. This Agreement shall become effective on the Effective Date set forth
above, and, unless sooner terminated as hereinafter provided, shall remain in full force and
effect for a period of no less than one year ("Initial Term").
12720-0009\1191703v4.doc 1 _
2.2. Automatic Renewal. Upon expiration of the Initial Term, this Agreement shall be
automatically extended on a year-to-year basis (herein after "Renewal term") unless at least
thirty (30) days prior to the expiration date of the Initial Term, or any Renewal term, a party
hereto gives written notice to the other party of its termination of the Agreement as of such
expiration date.
2.3. Non-payment. If City is in default due to non-payment, then VisionAIR will not provide
any support or upgrades to City, unless non-payment occurs as a result of disputed charges.
If, after such default, City wishes to return to a maintenance contract, then VisionAIR will
charge the City for maintenance at the then current rate plus a fee that is equal to 50% of the
maintenance fee or a Recertification Fee. The Recertification Fee consists of a custom set of
services deemed necessary to restore an agency's system to a supportable status. The
system certification fee may include: Update services, migration services, training services,
project management, etc. The VisionAIR Professional Services team shall be responsible for
assessing the necessary effort and services required to recertify an agency site.
Section 3: Charges to City and Payments
3.1. Charges for Covered Maintenance. The applicable rates for Covered Maintenance are
set forth in Attachment A ("Quotation"). Maintenance fees paid by City are non refundable if
this Agreement is cancelled prior to the expiration of the Term.
3.2. Charges for Software License Changes. All Covered Maintenance fees hereunder are
subject to increase or decrease upon any change in number of concurrent user licenses or
software modules licensed.
3.3. Changes in Charges. VisionAIR shall provide City at least a ninety (90) day notice of
any changes to the Covered Maintenance fees, if any. City may terminate this Agreement
within thirty (30) days of the Renewal term by providing VisionAIR a written notice.
3.4. Payment. VisionAIR will invoice the City in advance for each year for Covered
Maintenance. Such invoices will include pro rata charges or credits for any Covered
Maintenance of Licensed Software installed or removed during the previous term or prior to the
Effective Date. All payments shall be paid by City within sixty (60) days upon receipt of invoice
by City to avoid late fees.
Section 4: Covered Maintenance for Commercial Off the Shelf Software (COTS)
4.1. Covered Maintenance Definition:
The term "Covered Maintenance" as used in this subsection means the periodic and on -call
remedial maintenance VisionAIR deems reasonably appropriate and necessary to keep the
City's Licensed Software functioning properly. Please see section 4 for Custom Solutions
Covered Maintenance.
4.2. Services VisionAIR will provide to City:
(a) Telephone Support for the Licensed Software, utilizing an 800 line
provided by VisionAIR. During the Initial Term, this telephone support will be based on the
coverage plan as specified in the Quotation.
(b) Standard upgrades and enhancements that are made to the Licensed
Software. VisionAIR issues corrections, upgrades and enhancements to the software on an
12720-0009\1191703v4.doc -2-
ongoing basis. All modifications to the Licensed Software and related Documentation will be
made available to the City on standard electronic media (CD-ROM); remote access through
VisionAIR approved remote access products and protocols, dedicated telephone dialup or
Website download.
(c) Initial fact-finding (Tier 1) support for 3`d party software embedded or
used in conjunction with the application software. Tier 1 support does not include defect
resolution or modifications from VisionAIR. VisionAIR will escalate to the appropriate vendor
calls for service for 3`d party applications defect resolution or modifications.
(d) Correction of reported malfunctions ("defects") in the application
software. A "defect" is defined as an error in the code of the Licensed Software which prevents
a Module from operating in accordance with the VisionAIR Documentation in a material
respect.
(e) Support assistance in updating new releases of the Licensed Software
on the City's servers.
(f) Recording City's request for changes to the Licensed Software. A
VisionAIR Product Manager will document the City's request and submit it for consideration in
future releases of the Licensed Software. VisionAIR is under no obligation to include the City's
request for change in any future releases of the Licensed Software.
Section 5: Covered Maintenance for Custom Solutions Applications
5.1. Covered Maintenance Definition:
The term "Covered Maintenance" as used in this subsection means the periodic and on -call
remedial maintenance VisionAIR deems reasonably appropriate and necessary to keep the
City's Custom Solutions Applications functioning properly.
5.2. Services VisionAIR will provide to City:
(a) Telephone Support for the Custom Solutions Applications, utilizing a toll -
free 800 telephone number provided by VisionAIR. During the Initial Term, this telephone
support will be based on the coverage plan as specified in the Quotation.
(b) Correction of reported malfunctions ("defects") in the VisionAIR
application software. A "defect" is defined as an error in the code of the Customs Solutions
Application which prevents a Module from operating in accordance with the VisionAIR
Documentation in a material respect.
(c) Recording City's request for changes to the Software. A VISIONAIR
Product Manager will document the City's request and submit it for consideration in future
releases of the Software. VisionAIR is under no obligation to include the City's request for
change in any future releases of the Software.
(d) Changes to the Custom Solution resulting from changes to VisionAIR
products, initiated by VisionAIR, which interfere with the intended functionality of the Custom
Solution.
12720-0009\1191703v4.doc -3-
Section 6: Exclusions from Covered Maintenance
6.1. The following items are not covered under Maintenance
(a) Repair of damage not caused by VISIONAIR, including without limitation,
damage resulting from accident, transportation, neglect or misuse, lightning, failure or
fluctuation of electrical power, air conditioning or humidity control, telephone equipment or
communication lines failure, failure of non-VISIONAIR interconnect equipment, or causes other
than normal operation procedures.
(b) Service which is impractical for VISIONAIR to render because of:
alterations in the Licensed Software made by persons other than VISIONAIR; the connection
of equipment and/or Software by mechanical or electrical means to another machine or device;
(c) Any repair of any damage to the Licensed Software caused by software
or firmware programming that is not provided or supported by VISIONAIR.
(d) Any professional services not covered in Section 3 or 4 including but not
limited to on site training, installation or upgrades of third party software applications used in
conjunction with or required by any VisionAIR specifications, data migrations, or project
management deemed necessary by VisionAIR. On site services will be charged separately.
(e) Platform changes, including, but not limited to, Operating Systems,
Hardware, Telecom Equipment, etc.
(f) Government mandated changes.
(g) Changes to third party applications.
(h) Requests for changes in the Custom Solution (Application).
(i) Other modifications or changes in software, hardware or configuration
not related to changes in the VisionAIR product, which are not initiated by VisionAIR.
Q) Defect correction of failure mediation for any non-VisionAIR or third party
product.
Section 7: City Responsibilities
7.1. Remote Connectivity Maintenance Service. City shall supply remote access to City's
network, servers and workstations in order for VisionAIR to perform Covered Maintenance for
the purpose of allowing secure access via the Internet and the latest version of Microsoft's
Internet browser software (Internet Explorer) to any workstation or server covered by
Maintenance Service. VisionAIR may elect to use, at its sole discretion, properly licensed third -
party remote connectivity software owned by the City agency and installed on a system with
Internet connection. VisionAIR will not bear the burden of procuring and/or licensing any
remote connectivity software or loading it on VisionAIR City Services systems. City shall also
maintain a dedicated phone line, modem and Microsoft's current remote access software (such
as Remote Access Server — RAS) that can be enabled to allow VisionAIR personnel to
authenticate to their, network for support purposes in the event that there are unforeseen
problems with the Internet method of connectivity.
12720-0009\1191703v4.doc -4-
7.2. Backup of data. City is responsible to maintain a proper set of data backups in the
event that it becomes necessary to recover from a disaster.
7.3. Hardware and Network Upgrades. City acknowledges that due to the dynamic nature
of the information technology industry and frequent product replacements and/or upgrades
developed independently by third party hardware and software vendors, VisionAIR has no
control over the turnover of product or obsolescence of technology of third party products. City
also acknowledges that VisionAIR develops its Network Hardware Specification Document
based upon all of the third party product information available at the time of publication.
Therefore, with respect to third party hardware and software, City shall retain the responsibility
for the costs of purchase and installation of hardware and software upgrades necessary to
maintain the functionality of the Licensed Software. VisionAIR develops the Network Hardware
Specification document considering that no other software application will be installed.
Additional hardware specifications should be considered if the City intends to run other
applications. Additionally, the accumulation of data in City's database over a period of time
may require expanding the capacity of hard drives and memory of the system servers and
workstations in order to maintain performance at response times acceptable to the City.
Subject to all of the affirmative duties and obligations of VisionAIR under this Software
Maintenance Agreement, it is the City's sole responsibility to maintain the system to ensure
adequate response times.
Section 8: Warranty and Limitation of Liability
8.1. DISCLAIMER OF WARRANTY. EXCEPT AS DESCRIBED IN THIS SECTION,
VISIONAIR MAKES NO WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING
WITHOUT LIMITATION, ANY WARRANTY OR MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE WITH RESPECT TO THE SUBJECT MATTER HEREOF AND THE
MAINTENANCE TO BE PERFORMED BY VISIONAIR PURSUANT TO THE TERMS HEREOF
8.2. LIMITATION OF LIABILITY. VISIONAIR SHALL NOT BE LIABLE FOR ANY DAMAGES
INCURRED, UNLESS SUCH DAMAGES ARE CAUSED BY THE NEGLIGENT OR
INTENTIONALLY TORTIOUS ACT OR OMISSION OF VISIONAIR, ITS EMPLOYEES OR
REPRESENTATIVES. IN NO CASE, HOWEVER, SHALL VISIONAIR BE HELD LIABLE FOR
INDIRECT, SPECIAL, OR CONSEQUENTIAL DAMAGES. UNDER NO CIRCUMSTANCE
SHALL VISIONAIR'S LIABILITY UNDER THIS AGREEMENT EXCEED THE AMOUNT
ACTUALLY PAID TO VISIONAIR BY THE CITY UNDER THIS AGREEMENT DURING THE
PREVIOUS YEAR.
8.3. Performance. VisionAIR shall perform all services under this Agreement with the skill
and care generally accepted in the industry. VisionAIR represents that it has, or shall secure
at its own expense, all personnel required to perform VisionAIR's services under this
Agreement.
Section 9: General
9.1. Product revisions and support. VisionAIR's obligation to provide support under this
Agreement diminishes as products are replaced by more current releases. The current,
generally available (referred to as GA) version of the software and the version immediately
preceding it are fully supported. These two versions qualify for phone support, engineered
defect corrections and/or modifications required for the software to operate as designed. Any
versions older than the two referenced versions will receive phone support and resolution of
Priority 0 defects as they occur. Priority 0 defects are defined on the City Services Center
12720-0009\1191703v4.doc -5-
Website. VisionAIR will announce the availability of new software releases to facilitate timely
upgrade to avoid product obsolescence.
9.2. Force Majeure. Neither party shall be liable or deemed in default for any failure in
performance hereunder resulting from any cause beyond its reasonable control.
9.3. Conflicts of Interest. VisionAIR affirms that it presently has no interest and shall not
have any interest, direct or indirect, which would conflict in any manner with the performance
of the services contemplated by this Agreement. No person having any such interest shall be
employed by or be associated with VisionAIR.
9.4. Notices. Any Notice, request, instruction or other document pertaining to this
Agreement shall be sent to the appropriate party's address as set forth above, and shall be
deemed to have been duly given or served on the day they are (a) delivered in person or (b)
deposited in the United States mail, postage prepaid, certified mail, return receipt requested.
9.5. Construction. This Agreement has been prepared jointly and will not be strictly
construed against either party.
9.6. Assignment. VisionAIR shall not assign or attempt to assign any portion of this
Agreement without prior written approval of City.
9.7. Independent Contractor. VisionAIR is and shall at all times remain, as to City, a wholly
independent contractor. Neither City nor any of its agents shall have control over the conduct
of VisionAIR or any of VisionAIR's employees,. except as herein set forth. VisionAIR shall not,
at any time, or in any manner, represent that it or any of its agents or employees are in any
manner agents or employees of City.
9.8. Severability. Whenever possible, each provision of this Agreement shall be interpreted
in such a manner as to be valid under applicable law. If any provision of this Agreement is
determined by a court of competent jurisdiction to be invalid, void or unenforceable, the
remaining provisions shall nevertheless continue in full force and effect.
9.9. Attorney's Fees. In the event of litigation between the parties arising out of or
connected with this Agreement, the prevailing party in such litigation shall be entitled to
recover, in addition to any other amounts, reasonable attorney's fees and costs of such
litigation.
9.10. Venue and Jurisdiction. This Agreement shall be governed by the laws of the State of
California. All claims concerning the validity, interpretation, or performance of any of its terms
and provisions, or any of the rights or obligations of the parties hereto, shall be instituted and
prosecuted in Los Angeles County, California, or if applicable, the appropriate federal
jurisdiction.
9.11. Entire Agreement. This Agreement constitutes the entire Agreement between the
parties hereto with respect to maintenance of the Licensed Software and shall supersede all
previous or contemporaneous negotiations, commitments and writings with respect to matters
set forth herein. It may be only modified by writing signed by authorized representatives of
both parties. The terms and provisions of this Agreement shall prevail over any conflicting,
additional or other terms appearing on any purchase order or the Software License Agreement
dated March 30, 1999 between the parties.
12720-0009\1191703A.doc -6-
VisionAIR, Inc.
Signature: (SY1
Name: Mike Lyons
Title: Chief Executive Officer
City of Vernon
Mayor / Mayor Pro- em
ATTEST TO:
& 1 1(4-4�
Manuela Giron, City Oerk
APPROVED TOFO
La6Fe6ce S. Wiener, City Attorney
12720-0009\1191703v4.doc -7-
EXHIBIT A
EXHIBIT A
QUOTATION
"t.- S 1 0 V1,11
ra Slie. i4.uyrw., NC 2.842c;
IVU4000669
...................
............
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9/18/2009
. ........................... ........ ... .... .......
donna
Bill To.
Vernon Police Department
4305 Santa Fe Avenue Tax: ID; CA 9.75%
Vernon CA 90058 Contact: Jim Rodno
Email;jrodino@covpd.org � Pd.Org
. ..O!nO@bO v
Fax; (323) 826-1481 Ext 0000.
7--
81,24R)O110
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Ifit,
1
vmuzemkyoll
RM,,.i M Software Support
$11,945.70
$11,945.70
1
VMEGAD002
CAD 24x7 Software Support
$1.8,326.55
$18.326.55
1
VMEMBLOOI
Mobile 8x5 Software Support
$2Z918.81
$22,918.81
1
G.E6110TE0109
GeoCommGeoL.)nx9-1-1 AdminSuppor t Per Client GLA825M
$932.75
$332.75
1
GEOMTE002
UeoComm GeoLynx 9-1-1 Software Sup portGL825M
�
$4.991.25
$4,991.25
1
GEOMTE01.0
GeoComm GeoLymcMoblle Software Support MLIOON"L"
$4,I59:38
$4,159.38
1
VOTOTH002
Go To Assist
$400.00
$400.00
1
VOTOTH002
Job#092001, 4OM25 Not Live
$000
$0.00
Tax ID 56-1747324
................. ......................
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12720-0009\1 191703v4.doc -8-
6 2009
°F.�ER�o APPROVED OEC 21 '09 CRY COUNCIL,
sVELY I1419,J
cay COWS ®FFIGE STAFF REPORT
PURCHASING DEPARTMENT
DATE: December 15, 2009 <;L*
TO: Honorable Mayor and City Council
FROM: Martha Valenzuela, Director of Business Services/Personne�r/Z ✓
RE: Police Department VisionAir Software Maintenance Renewal
Purpose
The purpose of this Staff Report is to obtain permission from you and the
City Council to enter an agreement with VisionAir, Inc., for the
maintenance of Police Department software.
Background
The Police Department is requesting to renew the maintenance support for
their VisionAir Software. The software is for the Records Management
System (RMS), Mobile Computer Terminals (MCT) and the Computer Aided
Dispatch System (CAD), and the GeoComm GeoLynx 9-1-1 software.
The coverage period is from August 25, 2009 thru August 24, 2010. The
Agreement has been approved as to form, by the City Attorney's office.
The requested vendor for this purchase is VisionAir which is also the
manufacturer of the software.
Recommendation
The Police Department has utilized the VisionAir software since 1999, and
has found it to be an invaluable tool in their ability to respond to public
emergencies. It is our recommendation to accept the attached Software
Service Agreement. Purchasing is requesting that this item be included
on the agenda for the Council meeting scheduled for December 21, 2009.
DEC X 5 2009
BY: 3;4a
Fiscal Impact
There is no fiscal impact to the City. The approximate cost is $66,129.83
(cost includes sales tax). Funding for this purchase was specifically
budgeted in the Police Department's Fiscal Year 2009 — 2010 operating
budget.
Attachments
RICHARDS I WATSON I GERSHON
ATTORNEYS AT LAW -A PROFESSIONAL CORPORATION
MEMORANDUM
ATTORNEY —CLIENT PRIVILEGE
CONFIDENTIAL
Captain James Rodino, Vernon Police Department
November 3, 2009
Page 2
to be a "Software Service Agreement" comparable to Attachment D rather than a Quotation. The
language in the second paragraph of Attachment D should be revised to state "...as described in
the quotation attached to this Attachment as Exhibit A [or the appropriate exhibit letter if other
documents are attached]."
4. Automatic Renewal: Attachment D states that it shall automatically renew unless
the parties provide notice of termination 60 days prior to the expiration date. In general, we do
not recommend automatic renewal provisions. However, if the automatic renewal term remains,
we would recommend shortening the notice period to 30 days.
5. Telephone Support: Again, the quotation referenced in this section does not
appear to contain details of a coverage plan of telephone support. Attachment D should clarify
the exact scope of the telephone support to be provided.
6. Exclusions: Attachment D appears to exclude significant services. As this is
primarily a policy decision, we would recommend that the Department review this section
carefully to ensure that VisionAir will provide the expected services.
7. Charges for Covered Maintenance: Attachment D suggests that the rates for
Covered Maintenance are set forth in the Quotation, Attachment B to the Software License
Agreement. Again, Attachment B to the 2006 Software License Agreement does not appear to
be a quotation. The reference to Quotation should be revised to reflect the appropriate Exhibit to
Attachment D. In addition, the Department may want to carefully review the definition of the
term "Covered Maintenance" to determine whether it sufficiently covers the expected
maintenance to be performed by VisionAir.
8. Payment: Attachment D states that the Client will be invoiced "in advance" for
each year. This suggests that the City will pay the entire contract amount, exceeding $66,000,
before any services are even rendered. In general, we would recommend that the City pay for
services only after such services have been performed or on an incremental basis.
9. Disclaimer of Warranty: Attachment D currently states that VisionAir makes
no warranty whatsoever regarding its products or services. Since this is primarily a services
agreement, we would recommend the inclusion of a term requiring that VisionAir perform the
services with the skill and care expected in the industry.
CONFIDENTIAL
THIS MATERIAL IS SUBJECT TO THE ATTORNEY -CLIENT AND/OR THE
ATTORNEY WORK PRODUCT PRIVILEGES. DO NOT DISCLOSE THE
12720-0009\1184446v1.doc CONTENTS HEREOF. DO NOT FILE WITH PUBLICLY ACCESSIBLE RECORDS.
RICHARDS I WATSON I GERSHON
ATTORNEYS AT LAW -A PROFESSIONAL CORPORATION
MEMORANDUM
ATTORNEY —CLIENT PRIVILEGE
CONFIDENTIAL
Captain James Rodino, Vernon Police Department
November 3, 2009
Page 3
10. General: Attachment D states that "This Attachment constitutes the entire
A +z �taehfnent agreement between the parties hereto with respect to maintenance of the Licensed
Software and shall supersede all previous or contemporaneous negotiations and commitments
and writings with respect to matters set forth herein..." We have two comments regarding this
provision. First, the word "agreement" should substitute for the word "Attachment" the second
time it appears (shown in strike -out above). Second, it is not clear which, if any, of the previous
agreements survive the execution of Attachment D. This section could more clearly state that
this Software Services Agreement replaces any prior "Software Services Agreement" but that the
Software License Agreement shall remain operable, if this indeed is the intent of the parties. If
this is the case, Attachment D should indicate which document governs in case of conflict.
If you have any questions regarding this memorandum, please do not hesitate to contact us.
CONFIDENTIAL
THIS MATERIAL IS SUBJECT TO THE ATTORNEY -CLIENT AND/OR THE
ATTORNEY WORK PRODUCT PRIVILEGES. DO NOT DISCLOSE THE
12720-0009\1184446vl.doc CONTENTS HEREOF. DO NOT FILE WITH PUBLICLY ACCESSIBLE RECORDS.
CITY ATTORNEY'S OFFICE
MEMORANDUM
TO: Donal O'Callaghan, City Administrator
FROM: Diana H. Varat, Assistant City Attorney
cc: Laurence S. Wiener, City Attorney
Gena M. Stinnett, Assistant City Attorney
Captain James Rodino, City of Vernon Police Department
DATA: December 15, 2009
5UR)ECT: VisionAI L, Inc. Agreement — Approved as to Form
The City Attorney's office has reviewed the agreement between the City and VlsionAIR, Inc. for
the maintenance of certain software programs for the Police Department and has approved it as
to form.
12720-OQ09\1193762v1.doc
MEMORANDUM
PURCHASING DEPARTMENT
DATE: December 15, 2009 04 e�
TO: Donal O'Callaghan, City Administrator `-X "
FROM: Martha Valenzuela, Director of Business Services/Personnel
RE: Police Department Requisition #0005082
Attached you will find Police Department requisition #0005082. The
Police Department is requesting to renew the maintenance support for
their VisionAir Software. The software is for the Records Management
System (RMS), Mobile Computer Terminals (MCT) and the Computer Aided
Dispatch System (CAD). The department is also requesting to purchase
GeoComm GeoLynx 9-1-1 software support.
The Police Department is requesting to renew the maintenance support for
their VisionAir Software. The software is for the Records Management
System (RMS), Mobile Computer Terminals (MCT) and the Computer Aided
Dispatch System (CAD), and the GeoComm GeoLynx 9-1-1 software.
The coverage period is from August 25, 2009 thru August 24, 2010. The
Agreement has been approved as to form, by the City Attorney's office.
The requested vendor for this purchase is VisionAir which is also the
manufacturer of the software.
The approximate cost is $66,129.83 (cost includes sales tax). Funding
for this purchase was specifically budgeted and is available.
Purchasing is requesting that you review this request, and if approved,
please forward to the City Clerk for submittal to the Mayor and City
Council for approval and authorization to have the attached Software
Service Agreement, executed and signed by the appropriate City
representative.
Attachments;
nrr 5 �.009
Req , tr Requisition Master Report Page: 1
9/23/2009 1:38:03PM CITY OFVERNON
Document #:
6379
Date:
09/23/2009
Year: 2010
Requisition #:
0005082 -
Description:
VISIONAIR YEARLY SUPPORT
Requestor:
ROBERTSON DANITA
Requested for:
ROBERTSON, DANITA
Apprvl Queue:
police
Group:
drobertson
Combine: N-*"
Current Aprv:
JAUNZEMIS, DOLORES
Lvl:
3
Prev: TOWLES, STEVEN
PO Type:
reg
Confirming:
N
PO #:
Blanket exp:
$Limit - PO:
Tran:
Contact:
DEBBY NICKENS
Phone: (323) 583-8811 x110
Text Code:
Restock:
N
Department:
1031 Order Placement:
Purchasing
i4etru►�tron Seru�c
Type Item
Code
Amount
s
11,945.70
Tax cd: Comm cd:
VMERMS001: RMS 8x5 Software Support
Account(s) Project Account(s)
1099 box: 7M FA? N
Acct % Amount
E 011.1031.590110 100.00 11,945.70
Tax cd:
Comm cd: 1099 box: 7M FA? N
VMECAD002:
CAD 247 Software Support
Account(s)
Project Account(s) Acct % Amount
E 011.1031.590110
100.00 18,326.55
RFQ:
N
Encumber: Y
Vendor:
000409
VISIONAIR, INC.
Selected:
Y
_
Order from:
order
5601 BARBADOS BLVD. PO BOX 9000 CASTLE HAYNE, NC 28429
Pay to:
5601 BARBADOS BLVD. ATTN: ACCOUNTS RECEIVABLE CASTLE HAYNE, NC 28429
FOB Point:
DESTINATION
Desired:
Required:
Bill to:
01
ATTN: ACCOUNTS PAYABLE 4305 SANTA FE AVE VERNON, CA 90058
Ship to:
city
4305 SANTA FE AVE. VERNON, CA 90058
Ship -via:
Instructs:
Page: 1
Tax cd: Comm cd:
VMEMBL001: Mobile 8x5 Software Support
Account(s)
E 011.1031.590110
1099 box: 7M FA? N
Project Account(s) Acct % Amount
100.00 22,918.81
s
332.75
Tax cd: Comm cd: 1099 box: 7M FA? N
GEOMTE009: GeoComm GeoLynx 9-1-1 Admin
Support Per Client GLA825M
Account(s) Project Account(s) Acct % Amount
E 011.1031.5.90110 100.00 332.75
s
Tax cd: Comm cd:
GEOMTE002: GeoComm GeoLynx 9-1-1
Software Support GL825M
Account(s)
E 011.1031.590110
Project Account(s)
4,991.25
1099 box: 7M FA? N
Acct % Amount
100.00 4,991.25
Page: 2
RFQ: N Encumber: Y
Vendor: 000409 VISIONAIR, INC.
Selected: Y
Order from: order 5601 BARBADOS BLVD. PO BOX 9000 CASTLE HAYNE, NC 28429
Pay to: 5601 BARBADOS BLVD. ATTN: ACCOUNTS RECEIVABLE CASTLE HAYNE, NC 28429
FOB Point: DESTINATION
Desired: Required:
Bill to: 01 ATTN: ACCOUNTS PAYABLE 4305 SANTA FE AVE VERNON, CA 90058
Ship to: city 4305 SANTA FE AVE. VERNON, CA 90058
Ship -via:
Instructs:
Total: 66,129.83
Requ�s�i�on Approval History
Approver: STEVEN TOWLES Lvl: 1 In: 9/23/2009 10:02:35AM Out: 9/23/2009 11:52:39AM
Action: app
Page: 4