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Resolution No. 2010-191RESOLUTION NO. 2010-191 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF VERNON AUTHORIZING THE ISSUANCE OF A PURCHASE ORDER FOR THE UPGRADE AND MAINTENANCE OF THE E911 SYSTEM FOR THE POLICE DEPARTMENT WHEREAS, on October 20, 2004, the City Council of the City of Vernon adopted Resolution No. 8554 approving an Equipment Purchase and Professional Services Contract, in form, with Zetron, Inc. ("Zetron") for the purchase of three new Zetron E9-1-1 Systems with Computer Telephony Integration and Radio Dispatch workstations (collectively the "Equipment"); and WHEREAS, on February 2, 2005, the City Council of the City of Vernon adopted Resolution No. 8668 rescinding Resolution No. 8554 and authorizing the issuance of a purchase order for the Equipment under the terms and conditions of Contract No. DGS-0026-10; and WHEREAS, the State of California has provided a Sample Purchase Order for the upgrade and maintenance of the Equipment under Contract No. 5-06-58-19 (the "Contract"), a copy of which is attached hereto as Exhibit A; and WHEREAS, the City of Vernon has been given the opportunity to upgrade the Equipment under the Contract in accordance with Zetron's Quotation dated October 22, 2010, which includes a Statement of Work Schedule, a copy of which is attached hereto as Exhibit B; and WHEREAS, by memo dated November 29, 2010, the Interim Chief of Police has recommended that a purchase order be issued for the upgrade and maintenance of the Equipment; and WHEREAS, the City Council of the City of Vernon desires to approve the purchase of the Equipment from Zetron by the issuance of a purchase order for the sum of One Hundred Nineteen Thousand Fifty -Six Dollars and Ninety -Seven Cents ($119,056.97), which includes sales tax. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF VERNON AS FOLLOWS:. SECTION 1: The City Council of the City of Vernon hereby finds and determines that the recitals contained hereinabove are true and correct. SECTION 2: The City Council of the City of Vernon hereby authorizes the Purchasing Agent, or his designee, to purchase the Equipment from Zetron under State of California Contract No. 5-06-58-19 by issuance of a purchase order and authorizes the Purchasing Agent, or his designee, to sign and deliver any and all documents necessary in connection therewith for, and on behalf of, the City of Vernon. SECTION 3: The City Clerk of the City of Vernon shall certify to the passage, approval and adoption of this Resolution, and the City Clerk of the City of Vernon shall cause this Resolution and the City Clerk's certification to be entered in the File of Resolutions of the Council of this City. APPROVED AND ADOPTED this 20th day of December 2010. 44 " H�_lario Gonzales Name: Title: Mayor - 2 - STATE OF CALIFORNIA ) ss COUNTY OF LOS ANGELES ) I, Willard G. Yamaguchi, City Clerk of the City of Vernon, do hereby certify that the foregoing Resolution, being Resolution No. 2010-191, was duly passed, approved and adopted by the City Council of the City of Vernon at a regular meeting of the City Council duly held on Monday, December 20, 2010, and -thereafter was duly signed by the Mayor or Mayor Pro-Tem of the City of Vernon. Executed this yY day of December 2010, at Vernon, California. (SEAL) h 4 illard 0/maq6Ai, City Clerk - 3 - EXHIBIT A Sample Only Sample Only PURCHASE ORDER VENDOR: Zetron, Inc. PO Box 97004 Redmond, WA 98073 P.O. NUMBER: PAYMENT TERMS: GC927 STATE TRACKING NUMBER: 13355 STATE CONTRACT NUMBER: 5-06-58-19 SHIP TO ADDRESS: Vernon PD 4305 Santa Fe Ave. Vernon, CA 90058 BILL TO ADDRESS: OFFICE OF THE CHIEF INFORAMTION OFFICER PUBLIC SAFETY COMMUNICATIONS DIVISION CA 9-1-1 EMERGENCY COMMUNICATIONS OFFICE 19 VERNON PD EQ ZT 601 SEQUOIA PACIFIC BLVD MS-911 SACRAMENTO, CA 95811-0282 UANTITY UNIT DESCRIPTION UNIT PRICE EXTENDED TOTAL 1 EACH Zteron, Inc. will provide one M3200 CPE system to Vernon PD in compliance with the terms and conditions of State Contract Number: 5-06-58-19 and the associated price quote and Scope of Work. $70,327.08 $70,327.08 1 EACH Installation $12,625.00 $12,625.00 48 MONTHS New Equipment Maintenance $506.00 $24,288.00 60 MONTHS Reutilized Equipment Maintenance $81.00 $4,960.00 1 EACH SALES TAX (9.75%) $6,856.89 $6,856.89 PURCHASE TOTAL *** $119,056.97 BILL TO THE STATE 9-1-1 OFFICE: $119,056.97 BILL TO THE ORDERING AGENCY: $0.00. PRINTED NAME & TITLE OF AUTHORIZING SIGNATURE: OTHER INSTRUCTIONS: Vendor invoices must reference State Tracking Number: 13355 AUTHORIZING SIGNATURE: DATE: EXHIBIT B Phorle: (425) 620-M ZETRON, INC. Fax: (425) 820-7031 PO BOX 79004 Redmond, WA98073.9704 OrganlTedon: CITY OFVERNON PD, Ca Slate ell Frog— GUete#: 25000 Addreee: 4305 Sane Fe Ave Data: 10/22/10 Vernon, CA 90056 - T.—C.nkacld5-06-58-19 Contact: Daniol Celleros ShIP OUole: 10 Weeks ARO.: Phone: 323-5876171x118 Ship Via: Gmrd Shipping Fax: 320B26-74s4 Salesperson: Dlsk.Dn' 1aa Phone 4258206363x221 Erroll: nliemaramwe System ID: 155452 Customer# EndUaer/Site: Vernon PD - New CPE _ This. Quele Is Valid 10r 120 pays, Expires 02/22/11; . 911 PSAP TELEPHONE EQUIPMENT - Series 3200 / Series 33DD 32 3299 CTI Telephone WA 901.9606 CTI CONSOLE OPTIONS - 21nlegtaWr Oil XE Version Upgrade License WA 930-0034 12 Integrator IAR Version Upgrade Ucanse WA 930-0038 WORKSTATION PC S a CARDS 154 Windows XP Pro Work totion PC WA 950-0601 164 Video Adeper, 2 port, PCI Express 2 802-53M4 MONITORS 17519'SAW Anti -Glare Black ELO Toucizewn Monitor WA 802-0712 ADD AND CONSOLE EXPANSION OPTIONS 63 EX ALI Controller Card W ALI Trarsler 2 950-0554 LINE CARD SHELVES a LINE CARDS 66 AC Iniermpter Card WA 950-901 20 Zeeun Advanced ES Trunk Card - i g500846 2. Zatran Advanced Cellar ID Line Card 1 9500847 I. AC SIg/lempRln So -N/A 950-9 105 AC Telk Soppy (-48 VDC WA 9600910 INTEGRATOR SERVER, CALL DETAIL LOGGING 6, MIS 6 Integrator 911 Sarver Verson Upgrade License WA 110,10: 2851nlegrabr Reporting System WA 95ti_'. 84 CDR Printer WA e500112 CENTRAL SERVER HARDWARE a SOFTWARE 295 Mi"'wh SOL 2008 Server w/10 CALs WA 950-1048 CABLING AND INSTALLATION B1;5bW 166250 499(.50 05DE3 5SD_. -':- _, 3 z Sao 1;opsD PosSo9 v asses 2gao:. ;;g; - -; :. ?99?➢ ,c. a)tzs ._, .a egw .,, ieges ..,. ,�;;c4v .3- ��6s '§e �'- � Sssao-. 0i52.5 irw75 loses 1fa i 0 i- 4 t15000,t 1Q0250 1 43790p 92 26 '633000 `'3` ,979.$0'` 2544100 82 �D 2H0- q9 ' 2 08500 y1907S T 921.,j,0 180be 'S 5,50. 1 G75 00 �, ."158 25 35625 681 Oa3 11 Qp- 6: i 7 890000 ,t 5700W ¢700 (q - .,�,.57o Q1 �,,;'�,30900 .�;1�'�86 $5 ,_..$930,75 „32i7-,5 � Z1`.pQ,• B'SO '-�13t�u.•,• PROJECT MANAGEMENT 152 Project Managereent(por hour) CON FIGURATION SERVICES X32-299 Oe 15D00{ I ?x1:j000 ;90DQU - 155 Workstation PC Confi uration X42-299WS 2 -1 25000'�#',v.:23750 ...: LX-. ', 3'`R•-J-.G3c'.' '2: _. �,_. FW Y.uX.F.°.,..- t .v. �, ,. ° O 1u'1 i OPTIONALSERVIOE ".O ra6yN`Y ER - .:+s., 1s,1 .a,-aa`�ti^- 1•� i' Phone:(425)820-6383 ZETRON, INC. Fax:(425)820-7031 PO BDX 79004 Redmond, WA SBO73-9704 Organization: CITY OF VERNON PD, Ca Staff 911 Program Quote 41: 25002 Address: A305 Santa Fe Ave Date: IW22/10 Vernon, CA BO M TO"': ConuwL#5.W58.19 Contact:D.1.1 Celleros: Ship Quote: 10 Wedlcs ARO Phone: '323-587-5171xl16 Ship Via: Around Shlppl - Fax:323-8281484 Salesperson: Dick Do lea: 4258208383X 1 Email: delerre@eovntl.mg - SystemlD:155452- Customer a EndUser/Site: Vemsn PD Reutured CPE This Quote Is Valid for'120 Days, Expires 02122/11 911 PSAP TELEPHONE EQUIPMENT -Series 32001 Series 3300 CT! CONSOLE OPTIONS 131ntogmtorlRR IWS Kh STATION CARD SHELVES &STATION CARDS WA 905-MB0 - 12PdmarySlatonCartlShell 46 Pdmary Slaton Card WA 1 9018534 85D9948 3 �; 989500 -3$1025 �51025 40590 t `220 iS(5Sl0 ]/81925345775�'f �li0)2 `* $2P FIRM'. SS Slatlon Card Slot Cover WA 05D0101 7 ,`QQp� ir.�. `;;'! QP 3990p„ 237Y LINE CARD SHELVES 6 LINE CARDS _ , -C ,- <, . - 95 Une Card Shell SYSTEM ALARM NOTIFICATION WA 950-OD78- - - 117System Alarm Morvlor(iscal noeficaaon) 119 Mode11570 SantrlDala(remole rohficason) WA WA V&9994 9OS0244 7 i 5151f0 48925 AB925 1B088 :_ $�5D- t"i g'7�, 'P,.' g 274500 �250775 260 75 -'� 3g92 S9 185� _ ef.' 120 Well transformer for SenviDate CABLING AND INSTALLATION WA 950.0206�$42x. «_x?;k�78 v e�,B 7$ tea, 3B,97�; S_{0 82;L �a%Yarb AA�2 ed- fi" sO, OM "— - Yeq I Reutilized CPE.TBE-25002.xis Quote Analysis Quote # Date Company Discount Applied Sales Tax Rate 1.3200 Equipment 2. Project Management Project Mgmt Quote by 3rd Party In House Project Mgmt Labor Airfare Hotel Rental Car Per Diem 3. Installation Installation Quote by 3rd Party In House Installation Labor Airfare Hotel Rental Car Per Diem 4. Training In House Training Labor Airfare Hotel Rental Car Per Diem 5. Maintenance Svc Maintenance Svc Quote by 3rd Party In House Maint. Labor Airfare Hotel Rental Car Per Diem Spares for Maint. Svc 6. Commission% 25002 10/22/10 CITY OF VERNON PD, Ca State 9, - «Please fill !n reason below 9.75% .at:r 80 ��- 7,642 75% 13,374 - , ' 19,106 19,106 25% 0 70% 20% 20 20% 20% 1200 0 150 0 100 0 45 65 D 38 25% 0 70% 20% 20% 20 20% 700 0 150 0 60 0 45 651 0 0 0 70% 1200 0 20% 20% 20% 20% 150 0 100 0 45 65 0 3907 25% 0 70% 20% 20% 20% 20 500 0 120 0 100 0 45 0% 0 1J,J14 IV,106 26,860 Sales Tax - Quote GM% 60.00% Total 19,106 % of Reseller Sell 143% Reason For Discount: Order Checked By: AUTHORIZATION Sales Manager if discounting VP Sales if discounting COO if < 100% or over $140K Additional Notes: Confidential - For Internal Use Only 001-0253 C 05105 107801010:27AM r 0 Cl. �F § O O� pcn cn111-0 - .t aso a)211 Q L. c Y-- as Cl. ( ' 1 \ " CD CO CD a O a� y r § (n N cO Oa- O U _ 0 � 0 N _p N @ � = CD O O O �•� t^ §{ O L O 1� E UO x " v C O Co 0 0 0 10-0 -010 o a *= co m O C to p ti NNNtd co a0 r m p� pp p i CDW -cats a Ep c> ; o co i O F �A 0 N U cn _ t` cc O Y N N U z5 N W C a _� C � m N N O Q`�j L M p E -='cn m 3 � LL O N > >o p O--"� c. as 0 3 �� o Q W CDO E V 0 cn 3 a)O cn Z U cz N C _� •� N O N Z U ca C o.. �� 3 cm m zoom o ��oa��i cn c I- 3 v N c v co o. +� a p O p ., o-o-- X :E+? a)> o o Z p o ch U o c/) o m ai p C oc! v>as o CZ o v> - °� r_ o rc 0)C) =a Soar-= ) 0 �a w� CD a) a v� �� DO o= a d o 'pzn n2 oir-iwY0 dp iwYa�w JwYdO E w O a 0 a iZ E T R O NN-) Vernon Police ® ce Department Exhibit A - Statement of Work General Information This Statement of Work is intended to provide definitions of responsibility during the construction of a Zetron integrated E-9-1-1 communications systems for the Vernon Police Department referred to throughout as CUSTOMER. This S.O.W. is delivered in conjunction with a system proposal prepared by Zetron. This document separates tasks to be performed by Zetron; by Hi -Desert Communications acting as SUBCONTRACTOR, and the CUSTOMER. This Statement of Work may reference other documents as part of a contract between CUSTOMER and Zetron. In all cases, the most recent Statement of Work (by date below) will be considered the "working" document for the construction of this communications system. Project Identification Customer End User(s) Vernon Police Department Customer Buying Agency Vernon Police Department Customer Address for correspondence) 4305 Santa Fe Ave. Vernon, CA 90058 Customer -Project Manager Daniel Calleros 323 587-5171 x116 Terms Per California State 9-1-1 Emergency Communications Contract # 5-06-58-19 Shipping F.O.B. Destination Change Order Procedure _T Formal Change Order See Statement of Work Pricing Validity 90 Days from the Proposal Due Date Project Management Project management is an ongoing activity required by all parties for successful integration of the proposed equipment. Zetron will assign a- primary Project Manager who will develop and manage the project plan. SUBCONTRACTOR will provide secondary, on -site project management under the direction of the Zetron ;PM. The CUSTOMER will be required to provide a single point of contact for the implementation of this contract. These project managers will be responsible for contract administration, --scheduling,and-monitorintheir-respective• - • - ----- g progress of -the assigned deliverables of organizations_- _-- Formal communications are to be channeled through the project managers with direction provided by the Zetron PM. SOW Dated: 7/7/2010 , (ZETRONJ Vernon Police Department Exhibit A - Statement of Work Project Kick -Off Meeting A project kick-off meeting will be scheduled before installation of the system begins. This meeting is a working session which uses the Zetron Statement of Work and price quotation, the Zetron Site Survey Form and other pertinent documents as the basis for fully developing the implementation plan. Contract clarification and amendment procedures will be reviewed and a formal process will be implemented for communicating any and all information which clarifies the contract. During the meeting, Zetron, its agents (SUBCONTRACTOR) and the CUSTOMER will finalize the implementation schedule. At the conclusion of the meeting, all tasks will have been clearly defined, with all parties understanding what is expected of them. Site Development / Installation Site Survey Form The SUBCONTRACTOR shall be responsible for outlining on the Site Survey Form provided, any site deficiencies or any impediments to system installation that must either be corrected at a cost, or corrected by the Customer. These modifications shall become action items in the Zetron Project 'lanagement Plan, .and could become pivotal elements in the Project Schedule. Building/Construction Permits and Licenses Zetron and its subcontractors will not be responsible for any permits, licenses, or applications for the same. Zetron will supply the CUSTOMER with information regarding this system that is required to complete the permit and license applications. No engineering or licensed_ professional engineering certifications are included with this proposal, and would be considered and dealt with as change orders to the original scope of work. This includes, but is not limited to: electrical, heating, ventilation, cooling, plumbing, structural, environmental, and seismic, etc. Zetron does not include or accept any responsibility for changes in the scope of work that might be required by any city, county, or state of California permit approval agency that would impact either the permit application process or the actual work to be completed as outlined. Any such changes or upgrades of pre-existing conditions identified as required to meet current city, county, state or other applicable codes will be considered as changes in the original Statement of Work and dealt with as a change order. Zetron's SUBCONTRACTOR is responsible for the required business and contractor's licenses in the state of California, and to ensure that employees handling electrical wires are properly licensed by the State for the specific task. SOW Dated: 7/7/2010 2 (ZETRONJ Vernon Police Department Exhibit A - Statement of Work Floor Layout It is the responsibility of the CUSTOMER to provide appropriate space to house the fixed console and telephone equipment. No work will proceed without CUSTOMER's written approval of equipment placement. The Site Survey form shall outline any obvious space deficiencies that must be corrected by the CUSTOMER prior to system installation. Electrical Wiring / Circuits All of the equipment in this system has been designed to operate on 120VAC/60Hz commercial power. It is the responsibility of the CUSTOMER to provide adequate, dedicated, AC power and surge suppression devices (if applicable) for each Console location, and the common control equipment. All outlets for the Zetron Equipment must be installed within six (6) feet of the proposed equipment installation locations. Outlets for the common control equipment are to be installed in the equipment cabinets, or directly above. A common point ground connection will be required for electrical bonding and lightning protection in the common control equipment room. This connection should be low impedance to ground (less than 5 Ohms), with #6 AWG conducting wire minimum, and few if any wire bends to a grounding rod or building ground grid. If overhead locking receptacles are used for equipment power, it will be the responsibility of Zetron's SUBCONTRACTOR to supply and install, UL approved locking plugs for the multiple outlet AC surge protector power cords. .Any deficiencies in the electrical requirements will be outlined as CUSTOMER responsibility in the Site Survey document as part of this Statement of Work. Telephone Line Levels Customer's dedicated telephone circuits must meet industry standards for signal-to-noise and line levels. The Customer is -responsible, through the services of a local telephone company to -deliver such circuits to the Zetron equipment within these tolerances. In the event circuit levels are found to be below acceptable specification, Zetron notify the Customer, and temporarily disconnect the equipment until such time as the deficiencies are corrected. Zetron may charge time and materials costs to work with the telephone company to correct such deficiencies as such efforts are outside the scope of this project. fresh Air -Ventilation Air -Conditioning Zetron does not take responsibility for building ventilation, heating, or air-conditioning at any equipment location. Adequate ventilation and temperature control must be provided. SOW Dated: 7/7/2010 3 (ZETRON ® Vernon Police Department Exhibit A - Statement of Work Equipment Delivery Zetron will arrange for delivery of all equipment to either the EQUIPMENT SUBCONTRACTOR'S maintenance location, or the CUSTOMER location, depending on established implementation plan. Equipment Inventory and Safety It will be the responsibility of Zetron's SUBCONTRACTOR, to inventory the equipment as it arrives, and compare items received with a list supplied by Zetron. Equipment errors or product damage will be reported immediately to Zetron. Zetron will expedite any late or missing equipment or software. Zetron's SUBCONTRACTOR will be responsible for the safety of the equipment, should it be stored at their facility. Equipment in transit to the customer's designated locations, or any other storage/service facility will be the responsibility of the party carrying the equipment. Equipment ownership responsibility transfers to the customer once it is delivered to the CUSTOMER. Modifications / Change Orders Once the contract, which includes this Statement of Work, is approved and signed by authorized representatives of both the CUSTOMER and Zetron, a formal change order procedure will become effective. Zetron's project manager will be the individual authorized within Zetron's team to implement the change order process, regardless of how small such changes may be. SOW Dated: 7/7/2010 4 (ZKE ___ RONJ Vernon Police Department Exhibit A - Statement of Work Support / Project Team With every system that Zetron installs comes the support of a large network of individuals responsible for all aspects of the Zetron deliverables, from hardware and software, to installation and service. Locally, each customer is assigned a project team to guide the system process from the pre -sale design, to post -sale installation, optimization, and future expansion. Zetron contacts for the CUSTOMER system are: Ken Pompeo Zetron; Inc P.O. Box 97004 Redmond, WA. 98073 Dick Douglas Zetron, Inc 9-1-1 Sales P.O. Box 97004 Redmond, WA. 98073 Ski Zwarkowski Hi -Desert Communications 17181 Jasmine St. Victorville, CA 92395 Andrew Mattson State 911 Office 601 Sequoia Pacific Blvd Sacramento, CA 95814 Equipment and Services Summary: (425) 820-6363 ext 330 (425) 820-6363 ext 363 (760) 243-2332 x112 (916) 657-9459 Vernon Police M3200: System consists of three Integrator 9-171 workstations. This scope of work is for the 5 year recertification of the system. New CPE is shown on page 6 and Reutilized CPE is shown on page 7. SOW Dated: 7/7/2010 5 (KE T R 0 N Vernon Police Department Exhibit A - Statement of Work New CPE Equipment 911 PSAP TELEPHONE EQUIPMENT - Series 3200 / Series 3300 CTI 911 CONSOLES 32 3299 CTI Telephone N/A 901-9606 CTI CONSOLE OPTIONS 2 Integrator 911 XE Version Upgrade License N/A 930-0034 3 12 Integrator IRR Version Upgrade License N/A 930-0038 WORKSTATION PC's & CARDS 154 WindowsXP Pro Workstation PC N/A 950-0601 164 Video Adapter, 2 port, PCI Express 2 802-5304 2 MONITORS 175 19" SAW Anti -Glare Black ELO Touchscreen Monitor N/A 802-0712 ACD AND CONSOLE EXPANSION OPTIONS 63 EXALI Controller Card w/ AL Transfer 2 950-0554 0 LINE CARD SHELVES & LINE CARDS 86 AC Interrupter Card N/A 950-9831 3 253 Zetron. Advanced E911 Trunk Card 1 950-0848 4 254 Zetron. Advanced Caller ID Line Card 1 950-0847 26 104 AC Sig/Lamp/Ring Supply N/A 950-9961 2 105 AC Talk Supply (48 VDC) N/A 950-0110 2 - INTEGRATOR SERVER, CALL DETAIL LOGGING & MIS 6 Integrator 911 Server Version Upgrade License N/A 930-0035 " 1- 285Integrator Reporting System, N/A 950-1046 1 84 CDR Printer N/A 950-0112 1 CENTRAL SERVER HARDWARE & SOFTWARE 295 Microsoft SQL 2008 Server w/ 10 CALs N/A 950-1048 CABLING AND INSTALLATION 290 E9-1-1 Programming System FG 12 N/A 950-1052 61 Sytem Firmware Upgrade N/A 950-0281 1 Maintenance on New Equipment The equipment listed above will be warranted for one year and then under maintenance contract for the following 48 months after warranty. SOW Dated:7/7/2010 6 (ZETRON) Vernon Police Department Exhibit A - Statement of Work Reutilized CPE Equipment 911 PSAP TELEPHONE EQUIPMENT - Series 3200 / Series 3300 CTI CONSOLE OPTIONS 13 Integrator IRR IWS Kit N/A 905-0160 STATION CARD SHELVES & STATION CARDS 42 Primary Station Card Shelf N/A 901-9534 1 46 Primary Station Card 1 950-9948 3 55 Station Card Slot Cover N/A 950-0101 7 LINE CARD SHELVES & LINE CARDS 85 Line Card Shelf N/A 950-0079 L SYSTEM ALARM NOTIFICATION 117 System Alarm Monitor(local notification) N/A 950-9994 1 119 Model 1570 SentriData (remote notification) N/A 905-0244 1 120 Wall transformer for SentriData N/A 950-0206 1 CABLING AND INSTALLATION 121 CO/PBX Cable N/A 709-0004 922 CO/PBX Punch Block N/A 950-9351 3 Maintenance on Legacy Equipment A 5-year maintenance plan for the above equipment is included in the purchase price. RON) Vernon Police Department Exhibit A - Statement of Work Installation Standards of Work All equipment provided for each site and the installation techniques used for that equipment will comply with industry Quality Standards. These standards are the measure by which Zetron defines a quality installation. SUBCONTRACTOR's project manager will be responsible for the compliance of these installation standards, and may request a change of any work not in accordance. Of importance will be the appearance of the overall installation; neat and orderly cable runs, and where applicable, square, level, and plumb equipment. SUBCONTRACTOR Deliverables Equipment Installation Zetron's SUBCONTRACTOR, will be responsible for the following tasks as part of the installation process: On -Site Secondary Project Management/Track Equipment Inventory — As part of the responsibility as Secondary (On -Site) Project Manager, will make sure that all hardware and software is received on time to meet Installation time line. Expedite Late or Missing Equipment - Zetron will notify SUBCONTRACTOR of equipment delays as they occur. Zetron will expedite any late or missing equipment or software. Install Common Control Equipment — Install controller equipment. Install Console positions in customer provided furniture per standard cabling practices. Install telephone connections and punch down lines. Install cabling from common equipment room to console positions. Upon common control equipment installation, the equipment will be checked for proper operation, and measurements will be recorded for future reference. Provide all required test equipment. Racks, Cables and Labels — Customer racks will be used where available, otherwise Subcontractor will provide necessary racks. Station cables and other extraneous cables required (if necessary per site survey) must be supplied. All cables will be cut and -labeled with to/from information to clarify interconnection. Complete Connectorization of Sub -Systems - All equipment cables will be connectorized. Repair or Replace DOA's — SUBCONTRACTOR will coordinate the replacement of defective equipment. Load Application Parameters on all Equipment -Program the database on the pre -loaded application_ softwareandadjust system -operating parameters for -customer specific requirements. - - - -- Assign proper network addresses and test features and system functionality. SOW Dated: 7/7/2010 8 (ZETRONJ Vernon Police Department Exhibit A - Statement of Work System Documentation - A system "As Built" document prepared by the SUBCONTRACTOR shall be supplied to the Zetron Project manager for inclusion into the CUSTOMER Installation Manual Site Clean-up - All packing materials and construction debris will be removed from CUSTOMER property. Work area floors will be swept at the completion of each day's work. System Maintenance The SUBCONTRACTOR has been retained by Zetron to provide first level support to the CUSTOMER's Zetron—provided equipment, as required to meet the repair response timelines per California practice for maintenance services as described below. Repair Response — Per the State of California 9-1-1 Equipment Contract DGS-0026, Major Failure: Remote/On-Site Response: A Factory trained technician must respond via on -site modem access within 1 hour of major failure report. Within that same 1 hour period, the repair technician must contact the PSAP via telephone, informing them of the nature of the failure and the estimated time of repair. In the event remote repair cannot be achieved, a factory trained technician must report on -site within three hours of the original repair call. Direct On -Site Response: A factory trained technician must respond on -site with the spare parts/software likely required, within 2 hours of notification in order to diagnose and commence repair. Within 2 hours, or less, the responding technician must notify the PSAP as to the nature of the problem and the estimated time for repair. Minor Failure: Any hardware, software, or circuitry failure that prevents normal operation of any feature in the system. Remote/On-Site Response: A factory trained technician must respond on -site via modem within 12 hours, and notify the PSAP within that same 12 hour period of the nature of the problem and approximate time for resolution. If remote repair is unachieved, a factory trained technician, or a technician with verbal access to a factory trained technician shall respond on -site within 24 hours with the hardware/software likely necessary to return the system to normal status. Direct On -Site Response: A factory trained technician must respond on -site with the spare parts/software likely required, within 24 hours of notification in order to diagnose and commence repair. Within 24 hours, or less, the responding technician must notify the PSAP as to the nature of the problem and the estimated time for repair. SOW Dated: 7/7/2010 9 (ZETRON) ® Vernon Police Department Exhibit A - Statement of Work Zetron Deliverables Equipment Zetron will supply the CUSTOMER with the equipment as shown on the equipment list included in this Statement of Work. Project Management Zetron will provide Primary Project Management according to this Statement of Work. In order to reduce the overall cost to the Customer, it is Zetron's intent that this project management be performed remotely, with any on -site representation performed through our SUBCONTRACTOR or CUSTOMER individual project managers. Project Schedule After the receipt of the system purchase order, Zetron will provide the CUSTOMER with a detailed project schedule. Spares Zetron shall provide critical spares as required by the State of California contract. Manuals Zetron will supply one (1) set of system manuals. User Training Training will include the following elements: • A (3) three hour Integrator 9-1-1 training classes for up to four people each (Max 2 per w/s). • A train -the -trainer class if requested by the CUSTOMER • A System administration component will be provided for necessary individuals after completion of the User Training classes. Zetron encourages a train -the -trainer approach; however, all individuals shall be trained regardless of the customer's approach. Operation training covers basic system operation and communication tasks using the system; a train -the -trainer session would provide an additional workshop -style session to ensure trainer -level understanding. After completing this course, attendees should have the skills necessary to use the features of the Integrator 9-1-1 software. If Zetron delivers a train- --the-trainer session as- well, -trainees-will -have sufficient knowledgelo be -able to explain the systems - - - --- features and functions to other operators / dispatchers. Zetron will provide materials in the form of standard product manuals and other handouts; in addition, we will provide electronic (Microsoft PowerPoint) files of slides used in class. Zetron only instructs on the operation of Zetron equipment; we will not train on standard industry dispatching or teaching practices. SOW Dated: 7/7/2010 10 ( r Z TONJ Vernon Police Department Exhibit A - Statement of Work Customer Deliverables Contract Purchase Order Provide system purchase order with reference to Zetron Proposal and Statement of Work, dated 7/7/2010. Equipment If the CUSTOMER provides PCs, they must meet or exceed the Zetron's minimum specifications. CUSTOMER will ship PC's to Zetron for configuration. Personnel Zetron requires CUSTOMER to make available one person to act as project manager during system -implementation. This person will act as the interface to Zetron and SUBCONTRACTOR project managers, and be responsible for decisions that will need to be made for CUSTOMER. The CUSTOMER's Project Manager will approve the training plan and assist with any Customer requirements associated with that training. The Project manager will also witness the field demonstration of the completed system, and provide for system sign -off on acceptance. Electrical It is the responsibility of CUSTOMER to provide adequate electrical power. The CUSTOMER will also provide an Uninterruptible Power Supply (UPS) source, if desired, and all surge protection devices as required. Installation space CUSTOMER will provide adequate rack floor space for equipment proposed by Zetron. Move and removal of old equipment CUSTOMER will be required to secure the support of their current vendor in moving the -existing equipment should it be necessary for the proper installation of the new Zetron hardware. CUSTOMER shall be responsible for the final removal of old equipment. Telephone Line CUSTOMER will provide a standard telephone line or dialable PBX extension -in -the vicinity of -the equipment rack to be used for installation purposes and remote diagnostics. SOW Dated: 7/7/2010 11 ZETRON) ® Vernon Police Department Exhibit A - Statement of Work Telephone Company Coordination The CUSTOMER. will assist SUBCONTRACTOR in coordinating with the telephone company the installation and cut over of the E-9-1-1 trunks as well as any administrative lines. Zetron's sub- contractor will be responsible for connection of the circuits from the telephone company's demarcation point to the Zetron equipment. Facilities and Access Keys or on -site access to the equipment rooms, cabling installation areas, are to be provided as required by Zetron and its subcontractors. The access hours are to be negotiated between CUSTOMER and SUBCONTRACTOR. Interface Requirements CUSTOMER is responsible for any costs incurred by the CAD manufacturer for modifications they may have to make to address the Zetron NENA-compliant CAD interface. Any unique interface requirements, not covered by the Site Survey Form, shall also be the responsibility of CUSTOMER. Headset Interface Requirements CUSTOMER is responsible for any'radio/telephone headset interface device required. The radio vendor generally provides such interface device which is compatible with their radio system. Zetron will provide the necessary voice path connections to such device. Database Configuration Files CUSTOMER is responsible' for obtaining all current configurations used in their existing communication system that may be utilized in the Zetron communications system. The information includes, but is not limited to: Alias dial lists, speed dial lists, paging tones and codes, Opensky talk - groups and ID's, site locations and frequencies and individual signaling databases (as applicable). Database Entry Requirements CUSTOMER is responsible for creating large database files. Customer will provide staff to input databases in excess ,of 100 entries per file. Zetron will participate in the instruction process required to allow the assigned' individual to properly, input these databases. The effort will include, -but is not limited to: Alias dial lists, speed dial lists, paging tones and codes, Opensky talk -groups and ID's, individual signaling databases (as applicable). SOW Dated:7/7/2010 12 (KET R 0 N System Acceptance Vernon Police Department Exhibit A - Statement of Work Upon completion of the system installation, a visual inspection/system test will be performed by SUBCONTRACTOR's project manager and witnessed by a representative of the CUSTOMER. The system test will serve as confirmation that the installation process is complete, and that Zetron has delivered a working system. Each portion of the acceptance test will be marked as either passed or failed. When a test point has passed, it will not be tested again. Failed test points will be corrected and then re -tested. The correction/re-testing process will take place until all points show as passed. On any portion of the test that cannot be completed due to circumstances not under the control of Zetron or its subcontractors, Zetron will allow a 1 week delay for that portion of the test. At the end of the 3 weeks, Zetron reserves the right to alter that portion of the test, or default to "passed". When the acceptance test is complete (all points passed), and the required 240 hour acceptance period has elapsed with no significant outage, the Customer agrees to complete the State Contract Form TD 284, the "9-1-1 Service and Equipment Acceptance and Authorization Form". That completed form will be sent to the State of California Department of General Services, 9-1-1 Division, with a copy to the Zetron Project Manager who will initiate invoicing. SOW Dated: 7/7/2010 13 CITY CLERK'S OFFICE INTEROFFICE MEMORANDUM DATE: December 22, 2010 TO: Daniel Calleros, Interim Police Chief FROM: Willard Yamaguchi, City Clerk RE: Resolution No. 2010-191 — A Resolution of the City Council of the City of Vernon Authorizing the Issuance of a Purchase Order for the Upgrade and Maintenance of the E911 System for the Police Department Transmitted herewith is a copy of Resolution No. 2010-191 referenced above, which was approved by City Council on December 20, 2010. Thank you. WY:dj Attachment c: James Rodino Purchasing Department Resolution No. 2010-191 STAFF REPORT VERNON POLICE DEPARTMENT DATE: November 29, 2010 TO: Honorable Mayor and City Council FROM: Daniel Calleros, Interim Chief of Police RE: Recommendation for Emergency 911 System Upgrade SUMMARY DECEIVED DEC 1 4 2010 CITY CLERK'S OFFICE The Police Department (PD) is seeking authorization to upgrade the Communications Center Emergency 911 (E911) equipment. The cost to upgrade the current Zetron equipment and extend the maintenance for the system is $119,056,97. The State of California Chief Information Officer Public Safety Communications Division (PSCD) has allotted the Police Department $240,000.00, to cover the cost for the E911 system upgrade and maintenance for the next five (5) years. BACKGROUND The State of California Chief Information Officer Public Safety Communications Division (PSCD) provides funding to public safety answering points (PSAPs) for the purchase of E911 equipment and related maintenance support in five year increments. In December 2005, the police department used the funding provided by PSCD to replace both the E911 and radio dispatch equipment with the Zetron E911 Computer Telephony Integration and Radio Dispatch workstations. The Zetron system has been in operation since the replacement in 2005 and is functioning well. ANALYSIS Since the State PSCD five year cycle for funding of replacement and/or upgrade of E911 equipment is scheduled to begin December 2010, we examined other E911 systems to determine whether other systems provided enhanced capabilities compared to our current Zetron system. We considered several of the vendors approved by the State PSCD providers of E911 systems. We examined E911 systems manufactured by Positron Power 911, PlantCML Patriot, Vesta Pallas, and the Zetron E911 system. After evaluating all E911 system capabilities / functionalities and comparing them with our current Zetron system, we found that most E911 systems offered similar capabilities provided by our current Zetron E911 system. Since Communications Center staff is proficient with the use of the Zetron E911 and radio dispatching system, including the Zetron Fire Station Alerting system, we believe it is best at this point to upgrade the current Zetron E911 system rather than switching to an entirely different system. The Zetron E911 system is functioning properly and meets the requirements for State mandated E911 systems. RECOMMENDATION Based on the available funding by the State PSCD, I recommend City Council approve the upgrade of the Zetron E911 system. The upgrade will not only enhance the E911 system but it will allow for continued maintenance and support of the system for the next five years with funding provided by PSCD. The current Zetron E911 system equipment has been in use for the last five years and is due for an upgrade and replacement of necessary equipment given the 24/7 use. In addition, since the proposed upgrade of the Zetron E911system and maintenance is less than the allotted amount, the State PSCD program allows for the use of any residual funds for the purpose of updating and/or upgrading certain (pre -approved) equipment within the E911 Communications Center. Once the E911 system upgrade is complete, we will evaluate the Communications Center equipment needs to determine whether residual funds can be used to replace any aging equipment. FISCAL IMPACT As previously mention the State PSCD has allotted the police department $240,000.00, for the E911 system upgrade. Since the police department selected a vendor from the State Master Purchasing Agreement (MPA) list, billing and payment for the E911 system upgrade will be conducted directly from the vendor to the State PSCD. For this purchase the City will not be required to front the funds as is the case with other reimbursable programs. However, the Purchasing Department will need to provide a purchase order to the State PSCD program to procure equipment and services using State E911 funding. The PSCD office has provided a sample purchase order which outlines the format and required information. ATTACHMENTS • Copy of,letter from State PSCD advising of available State, funding in the amount of $240,000 • Zetron price quote and statement of work 0 __Sample -purchase _order _from _PSCD STATE OF CALIFORNIA ARNOLD SCHWARZENEGGER, Governor OFFICE OF THE STATE CHIEF INFORMATION OFFICER Enterprise Services Office Public Safety Communications Division '601 Sequoia Pacific Boulevard Sacramento, CA 95811-0231 (916) 657-9903 FAX (916) 657-9259 February 10, 2010 Tracking Number: 13355 Daniel Calleros, Captain Vernon. Police Department 4305 Santa Fe Avenue Vernon, CA 90058 Dear Captain Calleros: This is in response to your letter of February 1, 2010, requesting funding to replace your 9-1-1 system customer premise. equipment. (CPE). The analysis of the emergency call traffic for the Vernon Police Department indicates a funding eligibility for an annual accrual rate of $48,000. Based on the 2005 installation date =of;your existing system, the amount of accrued funds available in-2010 is $240,000. Please note that all maintenance for your existing 9-1-1 CPE system beyond the five -year -agreement. that is direct billed, or reimbursed by the California 9-1-1 Emergency Communications Offi-ce (9=1-1 Office), will be deducted from your CPE funding allotment amount. In future correspondence and communication related to this request; please refer to the assigned funding request tracking number 13355. In order. #o,,provide: funding in an equitable manner throughout the State, the 9-1-1 Office has established multiple CPE-funding,-allotment calculations These calculations are based on.. the public safety answering point,(:PSAP) uolum_ e;of.9-1-1 calls; using the CPE Provisioning Policy providedin Chapter ll of the State of California 9-1=1 Operations Manual (9-1-1 Manual) and the median prices obtained from the CPE contract for a standard system: The CPE funding allotment for each PSAP is designed to permit the PSAP to accrue funding, on an;annual basis, toward their next replacement of a complete 9-1-1 system or certified upgrade. If the final cost for your complete 9-1-1 system CPE replacement is less than your PSAP's CPE funding allotment eligibility amount, this residual amount is referred to as residual funds. These residual funds may be used for the purchase of additional 9-1-1 Office approved equipment and services as detailed in the Service/Equipment Approval List For Residual Funds provided in Chapter III. Planning and . subsequent request for use of these residual funds must take place.when the -PSAP prepares and submits their purchase order (PO) package in accordance with the Funding Process for 9-1-1 System Replacement or Certified Upgrade as outlined in Chapter Ill. T °e State: of California has implemented �a master purchase:agreement (MPA); which pr:Qvides RSAPs ,an Vfective procurernerit vehicle for�system replacement or, certified upgrade of tf elr 9.1-1 fielephone system CPE and°services: The prices listed on the MPA for equipmentand:seruices are the maximum allow •. able, and the price of systems varies from contractor to contractor. PSAPs maybe able to obtain; puce Aiscounts - additional equipment -by -soliciting -price -offers -from. different providers on -the: MPA contract, thus increasing'.the:b`uyingpower-of theirannuai allotment:< 1°lse of=the. MPA is;not mandatary, ,however,.. 'should`the PSAR'choose not to.use the MPA,=the PSAP wiltrneed o use-,their,locai-pirOcurement process To• obtain a list of the, contractors and their price lists, please refer to the 9-1-1,Office website at httq //www cio ca qov/PSCD/Services/911/default.htm then click on "Master Purchase Agreement" and then on "Contractors and Contract Price Lists". - OFFICE OF THE STATE CHIEF INFORMATION OFFICER OFFICE OF TECHNOLOGY SERVICES OFFICE OF INFORMATION SECURITY ENTERPRISE SERVICES OFFICE - Daniel Calleros, Captain -2- February 10, 2010 To obtain final funding approval, you will need to prepare a purchase order as outlined in the funding processes of the 9-1-1 Manual, Chapter III, Funding. The entire manual can be found on the 9-1-1 Office website at http://www.cio.ca.gov/PSCD/Services/911/default.htm then .click on the "Publications Tab" and then click on "9-1-1 Operations Manual". Our records indicate that the Emergency Number. System Plan/Agreement (TD-280) form for the Vernon Police Department is outdated. When your PO package is received by the 9-1-1 Office, a TD-280 form will be forwarded to you for signature and must be returned within 30 days. This form is an agreement to be signed by the Chief of Police and Finance Officer which acknowledges that by accepting .9-1 -1 Office CPE funding the agency commits to answering 9-1-1 calls 24 hours/day, seven days/week for at least an additional five-year period. In the event that your PSAP. ceases to operate at that level, the remaining contracted CPE maintenance charges and monthly 9-1-1 network access expense may become the direct responsibility of the Vernon Police Department,. If you have any questions or need guidance through this funding process and an update of the TD-280, please do not hesitate to email me at and rew.mattsonQstate.ca.gov, or contact me at (916) 657-9459. Since5ply, ANDREW MATTSON, 9-1-1 Consultant California 9-1-1 Emergency Communications Office AM:ja cc: Steve Towles, Chief of Police , Rory Burnett, Finance Director �,/ �b °F v�q o roAA �Sry�� RECEIVED \ - sVELY tN�V� NOV 302010 STAFF REPORT CITY CLERK'S OFFICE VERNON POLICE DEPARTMENT DATE:. November 29, 2010 TO: Honorable Mayor and City Council FROM: Daniel Calleros, Interim Chief of Police RE: Recommendation for Emergency 911 System Upgrade SUMMARY The Police Department (PD) is seeking authorization to upgrade the Communications Center Emergency 911 (E911) equipment. The cost to upgrade the current Zetron equipment and extend the maintenance for the system is $122,754.96. The State of California Chief Information Officer Public Safety Communications Division (PSCD) has allotted the Police Department $240,000.00, to cover the cost for the E911 system upgrade and maintenance for the next five (5) years. BACKGROUND The State of California Chief Information Officer Public Safety Communications Division (PSCD) provides funding to public safety answering points (PSAPs) for the purchase.of E911 equipment and related maintenance support in five year increments. In December 2005, the police department used the funding provided by PSCD to replace both the E911 and radio dispatch equipment with the Zetron E911 Computer Telephony Integration and Radio Dispatch workstations. The Zetron system has been in operation since the replacement in 2005 and is functioning as anticipated. ANALYSIS Since the State PSCD five year cycle for funding of replacement and/or upgrade of E911 equipment is scheduled to begin December 2010, we examined other E911 systems to determine whetherothersystems provided enhanced capabilities compared to our current Zetron system. We considered several of the vendors approved bythe State PSCD providers of E911 systems. We examined E911 systems manufactured by Positron Power 911, PlantCML Patriot, Vesta Pallas, and the Zetron E911 system. After evaluating all E911 system capabilities / functionalities and comparing them with our current Zetron system, we found that most E911-systems offered similar capabilities provided by our current Zetron E911 system.. Since Communications Center staff is proficient with the use of the Zetron E91.1 and radio dispatching system, including the Fire Station Zetron Alerting system, we believe it is best at this point to upgrade the current Zetron E911 system rather than switching to an entirely different system. The Zetron E911 system is functioning properly and meets the requirements for State mandated E911 systems: RECOMMENDATION Based on the available funding by the State PSCD, I recommend City Council approve the upgrade of the Zetron E911 system. The upgrade will not only enhance the E911 system but it will allow for continued maintenance and support of the system for the next five years with funding provided by PSCD. The current Zetron E911 system equipment has been in use for the last five years and is due for an upgrade and replacement of necessary equipment given the 24/7 use. In addition, since the proposed upgrade of the Zetron E911 system and maintenance is less than the allotted amount, the State PSCD program allows for the use of any residual funds for the purpose of updating and/or upgrading certain (pre -approved) equipment within the E911 Communications Center. Once the E911 system upgrade is complete, we will evaluate the Communications Center equipment needs to determine whether residual funds can be used to replace any aging equipment. FISCAL IMPACT As previously mention the State PSCD has allotted the police department $240,000.00, for the E911 system upgrade. Since the police department selected a vendor from the State Master Purchasing Agreement (MPA) list, billing and payment for the E911 system upgrade will be conducted directly from the vendor to the State PSCD. For this purchase the City will not be required to front the funds as is the case with other reimbursable programs. However, the Purchasing Department will need to provide a purchase order to the State PSCD program to procure equipment and services using State E911 funding. The PSCD office with provide further direction for completion of the purchase order process once the State completes the final approval process. ATTACHMENTS • Copy of letter from State PSCD advising of available State funding in the amount of $240,000 • Zetron price quote and statement of work - - Phone :(425)OW-00 ` ZETRON, INC. PO BOX ]9004 - Fax: (425) 820-7031 fledmend. WA 9BOM-9704 - - - Organization: CRY OF VERNON PD Ca State 911 Program - Quote 9: 25M - - Address: 4305Santa FeAv Date: 10/22/10 - - - - Vemon, CA 90058 Terms: OontrecI45-06-58-19 - Canted: Daniel Cxllero, Ship Quote: 10 Weeks ARO - - - - - - - - Phone: 323-587-5171xl 16 ShIP Via: Ground Shipping . Fax: 323-626-1484 - SBIBaper... : Dick Douglas Phone: 4250206363x221 - - Email:tlena.osac System ID: 155452 - - - - - - - Customer W. End User/SIta: Vernon PD -New CPE - - This Quote Is Valid for 120 Days, Expires 02/22/11 - - �4 � s � ��•� ��5.��4.�w�1.��itv�-`Nu` a.�-`-��,''�3 ttA..�t��''w.��o(. M�,�r� t m s �� _; ��+ ��.:., )' 911 PSAP TELEPHONE EQUIPMENT-. Set!- 3200 / Series 33DO - CTI 911 CONSOLES 323299 CTI Telephone- CTICONSOLEOPTIONS - - WA 901-9606 0 2,995.00 2,84525 8,535.75 1,02019 680Q: 2lntegrat,,911XEV loUpgrade Ucense - - - 121n1e9reter lflfl Veson Upgrade Ucense - WA 930.0034 _� 1,75000 166250 4,98].50 --WA 350.63 550. 16188 70200 ;,�6P.g2�,r,`y 708 Q5 _ _ _ WORKSTATION PC'S & CARDS - - 930.0038 3 25000, 23750 '° 712,60 - 94�8 14B'�::a`�13�avi..._>�.. 3;--- 154WIndow,XPProWorksW6anPC _ - - 169 Video Adapter, 2 PCI Express WA 950-0601 82200 '1027.50 2,OM.ffl 35868 2200:i" 71<775 �2 J2 Q0 '- .42�1$a '` {8908{j part, - - MONITORS 2 802-5304 2 24g 00 311.25 62250 160 96 5 50 - - - 17519'SAW Anti -Glare Black ELO Touch—scn Monitor ACD AND CONSOLE EXPANSION OPTIONS _ _ _ - - - WA 802-0712 0 100400 1,25500 3,766:00 34032 16502414095 - 63 EXALI Controller Cmdw/AUTmnxIr LINECARD SHELVES&LINE CARDS 2 950.0554 OI 7,90000 750500 7,50500 ]0950• - 2750. „;„04 d 0,.44 ".% �$7 U5�u�� &i,;Z • 86 ACI I- PlerCartl - 2532tr Advanced E911 Trunk Cord 254Ztr AdvancetlC II ID Card WA 950.9831 3 39500 31525 1,725 ]5 - I 950.P848 q 1,15000 1,09850 4370.00 1. 950.084] 28 1,0W 00 97650 2544100 10808 9200 8240 110- �32-.}-'3� 1`�g �0 : l l-1¢4P81 290�¢v$Oag S� b8A8:.. 260a 24 24 3"` ?�7x� 2'g18@ 104 AC SIg/La p'RIn95 PdY 105 AC Talk Supply(48 VDC) -- WA 950.9961 ;4&500 460.75 927.50 - 16088 550^ 1 8a e35 x'�t E7 INTEGRATOR SERVER, ALL DETAIL LOGGING &MIS WA-95('0110 2 53000 50350 1,007,00 160A8 550.1,'gyp - - - - 611g ter911 Sery Version Upgrade Uceree 28811 g for RarcuUng SY fisn - - WA 930.0035 1 3]5,W 35625 35825 WA 950-1046 i .6,00000 5,70000 b70000 89100 198000 1100v 897 PO,� 828 3350= 1 00 WQgOP 1 5 1' 1 96 1 O4 CDR Printer - CENTRAL SERVER HARDWARE & SOFTWARE - WA 950.0112 1 57000 541 50 841.50 34032 y 1660 - 295 Mlcrosea SOL 200E Salver w/10 CAL, - - - - _CABLING AND INSTALLATION - - WA 00-1048 2,30900 2,813e25 2,688.25 32115 _ 11.00 290 Sg11 1 I g Syd 1 FG 12 Fl eg WA 950.1052 I 18000 M 00 171,00 05700 1850 om e WA 9500281 1 350DW 3,3P500 332500 3,79500 2079 _ 3- _ E+,' - a.# tgp}3 PiME sllr..dae�¢7 0 b09 1414't4k 16,B5].25 27,10].]8 11,25D.00 29,26e.00. .Y-+s*5... 1 I P �',i '.:§5:00X`_. 43,901:93 .. - - t'�!lORZ=W`.ai,uz`5'�'}txJ ,rsyx {i✓ti, k Y',S :J....,) v:... aw ta.u':�.h3s. ,.._„naYfin+,xsi. hY].2'£: me0t..0 Iota 3 '4703 - - S='X''�"3i;..^d e....g F1=•.a`F�r=fir �-_fliJ .bw'a+-6 .,.,�:.ad'%� v„�34II£�,,,X*4Vi��s Yri,Y522:4N;Y^ ry `yg+.^�.� =�:ESal m--t 'SaIN'ex^+'"d77709 PROJECT MANAGEMENT - - - - - - - - --© k P' "i551N ek OW ¢27 ¢ '. 5Management (per hour) CONFIGUflpTION SERVICES FIGURATION _ X32-299 15000 15000 90g.Ogr --: a.H.Ze1Mn?'+,LTFIo mlit d4,28&DO' _SPB.PO' _ 155 Workstation PC Conti umaon - X42-299W5 2 1 5000 : 20750- :rfC2 vi:A;afi 2'T4f.Y.e€.',-,kt'7 ?..s-.:".." �•f""t<S'Y'vA'h Rts., .. .::+T'.. 3 w":;k-.`"F3'!Z✓Ois. 'c...:,.,Pfofa'9aIa11a1:56Mde$ K+v,'375:00" - e..,�i1T.?"'glFrA:.^'i"0= +%4 ,,:..:k'ii)+•&-:'ii .� 'n4f5vx' ai rs,+tsA4,0u"s,A;&= ,.: eLf C0 f meM netelle aRs ;t.11:2 AO. . -..:.. �38G 'n.++.�..� �;'� rrd'S '.,C. �,3 4 -�., :.!';i��:3£' ',R`ti4•i� :'^RK54,�Y'f. ,-.u•�fr*tXts'�[aU.*S.1+zTt*-',i#>. 8 Rf tPnaa?¢ 12825:00` - - OPTIONAL SERVICE - 7LL`-,�,:4,'`-`4�,-�Kv`.`fp,`x.Y`x'T`�'i3vf...e'++�'•, `�cs s. .. '�cYA 67.;;a'.�... �i�`. aSe �� 0w¢.,bika: WBRenI✓illd�MBln�RanCB T6e�93-$�¢Y�24�28¢ scrv�o9a.T9'`kl`i7��,vw.:4hv4?`lr.i4� �u"��.j-•a�. ;# �_n�'=�'�''�'��C"�r�"�.,)"�.�°�,[ 3'�F'�Y§ �3 sr+a'>�9f3'OD - W I s-11 10 Paar l Ph— (4M) BM-MM _ 2ETRON, INC. Fox: (425) 820-7031 PO BOX 79004 Red—M, WA 980739704 - - - Organization: CITY OF VERNON PD, Ca Stale 911 Pr Quote#: 25002 Address: 4305 Santa Fe Ave - - -Date: 10122/10 - - - - - - - - - - - - -Vernon, CA 90058 Terms: 6enlracl#5-06-58-19 Contact: Danld Capers - Ship Quote: 10 Weeks ARK) - - Phone:323-5875171x116 Ship Via: Ground Shl,l Fax: 323-826-1484 Salesperson: Dick Do Ias Phow:4258206383x221 - - - Ernst: dalleras@oovpd.org System ID: 155452 Customer# EndUser/Slte:Vernon PC Reutilized CPE - - - - _ _ This Quote is Valid for 120 Days, Expires 02122/11 - - - g«! ,CJlptiefl t mFdi .A.' = 9n. Pa' i1. SN 1 Eq I i'��14 21n least D*�` - 011 PSAP TELEPHONE EQUIPMENT - Series 3200 / Series 3300 - - CTI CONSOLE OPTIONS - - - 13 Integrator IRR I Kit- STATION CARD SHELVES & STATION CARDS WA 90&0160 -O3 33000 - - 31350 94QS0' 416.83 - 11 UO'. - - 42Pn rySl hon Card Sheli -55S, ry5latlonCard - - - WA 901-9539 389500 --1 950.9948 3 191500 .3,51025 3,51D25 181925 5,457A5 40590 5012 220- 1 90,596 105. QW '�40 9D � �M 00, 220: - 55 S"flon Card Slot Cover WA 950-0101 7 80 00 5] 00 - 399.00 M 72 LINE CARD SHELVES &LINE CARDS - - - 85Lin eCard Shalf. - - - - SYSTEM ALARM NOTIFICATION WA 950-0079 O3 1,65000 1,85250 555]..50 255;75 - SSU 78�,�,$ � „G�7g2 d0 v ay7§ 25 � 922 9,j - - _ 117 Syafem Alarm MaNi (I I- tlfl tlon) - 119 Motle115705entriDara (. male nosficatlan) - WA 95U9994 1 51500 WA 9050244 1 2,74506 48925 48825 260]75 2,607.75 18088 48263 SSo.i 1 .88-_ 284QC \ BO BR '2�400 1650 X82 - - 120 Wall trans/ormer for Sentr Dale. - - - - WA 950.0208 ':542 - :e]e 6.78 3892 11P.rw...DY.&3,AND INSTALLATION 121 CO/PBX Cade - _ 122 C0/PBX Punch Block - - - - - - - W� _ iD110 - - WA 7090004 3 11154 WA 950.9357 3 2500 - 1443 93:28 3125 0.75 3892 108.08 - iV � _ 1075 Tolel rmonlh 390]20 01.40 - 4,080.00 81.00 _ 90 Mont 2etron Proposal Reutilized CPE.TBE-25002.xis Quote Analysis Quote # 25002 Date 10/22/10 Company - CITY OF VERNON PD, Ca State 9- Discount Applied -- - - << Please fill Inreason below Sales Tax Rate 9.75% �� 3� date ND s C.ost� 11 lob Pric@� Quote Cq Li 1. 3200 Equipment 7,642 75% 13,374 19,106 19,106 2. Project Management Project Mgmt Quote by 3rd Party - 25% In House Project Mgmt Labor 801 0 70 Airfare 1200 0 20°/, Hotel. 150 0 20% Rental Car 100 0 20 Per Diem 45 0 201/6 3. Installation 385 Installation Quote by 3rd Party 25% In House Installation Labor 65 0 70% Airfare 700 0 20 Hotel 150 0 20 Rental Car 60 0 20 Per Diem 45 0 20 4. Training 0 In House Training Labor 65 0 70 Airfare 12001 0 20 Hotel 150 0 20% _ Rental Car 100 0 20% Per Diem 45 0 20°/, 5. Maintenance Svc 3907 Maintenance Svc Quote by 3rd Party 25% In House Maint. Labor 65 0 70% Airfare 500 0 20 Hotel 120 0 20 Rental Car 100 0 _ 20 Per Diem 45 0 20 Spares for Maint. Svc 6. Commission% 0:/° 7,642 13,374 19,106 26,868 Sales Tax Quote GM% 60.009/6 Total 19,106 % of Reseller Sell 143% Reason For Discount: Order Checked By: AUTHORIZATION Sales Manager if discounting VP Sales if discounting COO if < 100% or over $140K additional Notes: Confidentlal - For Internal Use Only 001-0253 C 05108 1012MI010:27AM. a C cl' - - C O Q 3e v u cn Ocz }.. `t cn a c^u`'a cz CI- o Q 0 cz C - }L O o Q 0 N Er a o co cz o fn y CZ d o 0 0 0 0 9�� :c 00000 0) c a CCD ` C7 Oo'�c� o E R O .CZ CL O ` NNd+d CO CO } N� o L o r O W O CWC Cc 3: cn U c j O U w (� Oin ch O C N > W > 0 0 co Oco cn O 0 — c 7 O LL 00 o O O �I H > 3: C cd LU L E U Q y Q N _ c Z LU �U ca m C� a C a �aK O :3 Q. L o 0 ZU�°D 0 �'u—, ��o�°� c N _ co 0o cz O O N cU cu Q y W m N c O _ Q N Q a)N ` p cy O O O c j, . vN ccn iN .d LLIL LL p O� NN CD > Ofn Z 0U) CDcz � ci C = a) O c O U o C p - a) 0 p � 7� O U O o 3 cc O)U C Q Z 3 O)V. O W N o Ui C c� U _ f fA O 0 0 U) Q O O Cq a) e :+ _N :_ Q W O 3 +� J CL O +_ U d 0 0 a) X C O N 0 Ln C O N O co 'X x co a) 'R o V 2_IWYd�I*- ZJWYCL0 LU JWYd� V (ZETRON) o Vernon Police Department Exhibit A Statement of Work General Information This Statement of Work is intended to provide definitions of responsibility during the construction of a Zetron integrated E-9-1-1 communications systems for the Vernon Police Department referred to throughout as CUSTOMER. This S.O.W. is delivered in conjunction with a system proposal prepared by Zetron. This document separates tasks to be performed by Zetron; by Hi -Desert Communications acting as SUBCONTRACTOR, and the CUSTOMER. This Statement of Work may reference other documents as part of a contract between CUSTOMER and Zetron. In all cases, the most recent Statement of Work (by date below) will be considered the "working" document for the construction of this communications system. Project Identification, Customer End User(s) Vernon Police Department Customer Buying Agency Vernon Police Department Customer Address for correspondence) 4305 Santa Fe Ave. Vernon, CA 90058 Customer Project Manager Daniel Calleros 323 587-5171 x116 Terms Per California State 9-1-1 Emergency Communications Contract # 5-06-58-19 Shipping F.O.B. Destination Change Order Procedure Formal Change Order See Statement of Work Pricing Validity 90 Days from the Proposal Due Date Project Management Project management is an ongoing activity required by all parties for successful integration of the proposed equipment. Zetron will assign a primary Project Manager who will develop and manage the project plan. SUBCONTRACTOR will provide secondary, on -site project management under the direction of the Zetron PM. The CUSTOMER will be required to provide a single point of contact for the implementation of this contract. These project managers will be responsible for contract administration, scheduling, and monitoring progress of the assigned deliverables of their respective organizations. Formal communications are to be channeled through the project managers with direction provided by the Zetron PM. SOW Dated: 7/7/2010 1 (ZETRON) Vernon Police Department Exhibit A - Statement of Work Project Kick -Off Meeting A project kick-off meeting will be scheduled before installation of the system begins. This meeting is a working session which uses the Zetron Statement of Work and price quotation, the Zetron Site Survey Form and other pertinent documents as the basis for fully developing the implementation plan. Contract clarification and amendment procedures will be reviewed and a formal process will be implemented for communicating any and all information which clarifies the contract. During the meeting, Zetron, its agents (SUBCONTRACTOR) and the CUSTOMER will finalize the implementation schedule. At the conclusion of the meeting, all tasks will have been clearly defined, with all parties understanding what is expected of them. - Site Development / Installation Site Survey Form The SUBCONTRACTOR shall be responsible for outlining on the Site Survey Form provided, any site deficiencies or any impediments to system installation that must either be corrected at a cost, or corrected by the Customer. These modifications shall become action items in the Zetron Project Management Plan, and could become pivotal elements in the Project Schedule. Building/Construction Permits and Licenses Zetron and its subcontractors will not be responsible for any permits, licenses, or applications for the same. Zetron will supply the CUSTOMER with information regarding this system that is required to complete the permit and license applications. No engineering or licensed professional engineering certifications are included with this proposal, and would be considered and dealt with as change orders to the original scope of work. This includes, but is not limited to: electrical, heating, ventilation, cooling, plumbing, structural, environmental, and seismic, etc. Zetron does not include or accept any responsibility for changes in the scope of work that might be required by any city, county, or state of California permit approval agency that would impact either the permit application processor the actual work to be completed as outlined. Any such changes or upgrades of pre-existing conditions identified as required to meet current city, county, state or other applicable codes will be considered as changes in the original Statement of Work and dealt with as a change order. Zetron's SUBCONTRACTOR is responsible for the required business and contractor's licenses in the state of California, and to ensure that employees handling electrical wires are properly licensed by the State for the specific task. SOW Dated: 7/7/2010 _ 2 CZETRON)� Vernon Police Department Exhibit A Statement of Work Floor Layout It is the responsibility of the CUSTOMER to provide appropriate space to house the fixed console and telephone equipment. No work will proceed without CUSTOMER's written approval of equipment placement. The Site Survey form shall outline any obvious space deficiencies that must be corrected by the CUSTOMER prior to system installation. Electrical Wiring / Circuits All of the equipment in this system has been designed to operate on 120VAC/60Hz commercial power. It is the responsibility of the CUSTOMER to provide adequate, dedicated, AC power and surge suppression devices (if applicable) for each Console location, and the common control equipment. All outlets for the Zetron Equipment must be installed within six (6) feet of the proposed equipment installation locations. Outlets for the common control equipment are to be installed in the equipment cabinets, or directly above. A common point ground connection will be required for electrical bonding and lightning protection in the common control equipment room. This connection should be low impedance to ground (less than 5 Ohms), with #6 AWG conducting wire minimum, and few if any wire bends to a grounding rod or building ground grid. If overhead locking receptacles are used for equipment power, it will be the responsibility of Zetron's SUBCONTRACTOR to supply and install, UL approved locking plugs for the multiple outlet AC surge protector power cords. Any deficiencies in the electrical requirements will be outlined as CUSTOMER responsibility in the Site Survey document as part of this Statement of Work. Telephone Line Levels Customer's dedicated telephone circuits must meet industry standards for signal-to-noise and line levels. The Customer is responsible, through the services of a local telephone company to deliver such circuits to the Zetron equipment within these tolerances. In the event circuit levels are found to be below acceptable specification, Zetron notify the Customer, and temporarily disconnect the equipment until such time as the deficiencies are corrected. Zetron may charge time and materials costs to work with the telephone company to correct such deficiencies as such efforts are outside the scope of this project. Fresh Air Ventilation, Heating, Air -Conditioning Zetron does not take responsibility for building ventilation, heating, or air-conditioning at any equipment location. Adequate ventilation and temperature control must be provided. SOW Dated: 7/7/2010 - 3 RON)o Vernon Police Department Exhibit A - Statement of Work Equipment Delivery Zetron will arrange for delivery of all equipment to either the EQUIPMENT SUBCONTRACTOR'S maintenance location, or the CUSTOMER location, depending on established implementation plan. Equipment Inventory and Safety It will be the responsibility of Zetron's SUBCONTRACTOR, to inventory the equipment as it arrives, and compare items received with a list supplied by Zetron. Equipment errors or product damage will be reported immediately to Zetron. Zetron will expedite any late or missing equipment or software. Zetron's SUBCONTRACTOR will be responsible for the safety of the equipment, should it be stored at their facility. Equipment in transit to the customer's designated locations, or any other storage/service facility will be the responsibility of the party carrying the equipment. Equipment ownership responsibility transfers to the customer once it is delivered to the CUSTOMER. Modifications / Change Orders Once the contract, which includes this Statement of Work, is approved and signed by authorized representatives of both the CUSTOMER and Zetron, a formal change order procedure will become effective. Zetron's project manager will be the individual authorized within Zetron's team to implement the change order process, regardless of how small such changes may be. (ZETRON) ® Vernon Police Department Exhibit A Statement of Work Support) Project Team With every system that Zetron installs comes the support of a large network of individuals responsible for all aspects of the Zetron deliverables, from hardware and software, to installation and service. Locally, each customer is assigned a project team to guide the system process from the pre -sale design, to post -sale installation, optimization, and future expansion. Zetron contacts for the CUSTOMER system are: Ken Pompeo Zetron; Inc (425) 820-6363 ext 330 P.O. Box 97004 Redmond, ,WA. 98073 Dick Douglas Zetron, Inc (425) 820-6363 ext 363 9-1-1 Sales P.O. Box 97004 Redmond, WA. 98073 Ski Zwarkowski Hi -Desert Communications (760) 243-2332 x112 17181 Jasmine St. Victorville, CA 92395 Andrew Mattson State 911 Office (916) 657-9459 '601 Sequoia Pacific Blvd Sacramento, CA 95814 Equipment and Services Summary: Vernon Police M3200: System consists of three Integrator 9-1-1 workstations. This scope of work is for the 5 year recertification of the system. New CPE is shown on page 6 and Reutilized CPE is shown on page 7. (ZETRON) Vernon Police Department Exhibit A - Statement of Work New CPE Equipment 911 PSAP TELEPHONE EQUIPMENT - Series 3200 / Series 3300 CTI911 CONSOLES 323299CTI Telephone N/A 901-9606 0 CTI CONSOLE OPTIONS 2 Integrator 911 XE Version Upgrade License N/A 930-0034 12 Integrator IRR Version Upgrade License N/A 930-0038 3 WORKSTATION PC'S & CARDS 154 WindowsXP Pro Workstation PC N/A 950-0601 164 Video Adapter, 2 port, PCI Express - 2 802-5304 2 MONITORS 175 19" SAW Anti -Glare Black ELO Touchscreen Monitor N/A_ 802-0712 0 ACD AND CONSOLE EXPANSION OPTIONS 63 EXALI Controller Card w/ ALI Transfer 2 950-0554 LINE CARD SHELVES & LINE CARDS 86 AC Interrupter Card N/A 950-9831 3 253 Zetron. Advanced E911 Trunk Card 1 950-0848 4 254 Zetron. Advanced Caller ID Line Card 1 950-0847 26 - 104 AC Sig/Lamp/Ring Supply N/A 950-9961 2 105 AC Talk Supply (48 VDC) N/A 950-0110 2 INTEGRATOR SERVER, CALL DETAIL LOGGING & MIS 6 Integrator 911 Server Version Upgrade License N/A 930-0035 1 285 Integrator Reporting System N/A 950-1046 1 84 CDR Printer N/A 950-0112 1 CENTRAL SERVER HARDWARE & SOFTWARE 295 Microsoft SQL 2008 Server w/ 10 CALs N/A 950-1048 CABLING AND INSTALLATION 290 E9-1-1 Programming System FG 12 N/A 950-1052 1 61 Sytem Firmware Upgrade N/A 950-0281 Maintenance on New Equipment The equipment listed above will be warranted for one year and then Under maintenance contract for the following 48 months after warranty. SOW Dated: 7/7/2010 _ 6 Z ( Vernon Police Department 4ETRON o Exhibit A - Statement of Work Reutilized CPE Equipment 911 PSAP TELEPHONE EQUIPMENT -Series 3200 / Series 3300 CTI CONSOLE OPTIONS 13 Integrator IRR IWS Kit N/A 905-0160 0 STATION CARD SHELVES & STATION CARDS 42 Primary Station Card Shelf N/A 901-9534 1 46 Primary Station Card 1 950-9948 3 55 Station Card Slot Cover N/A 950-0101 7 LINE CARD SHELVES & LINE CARDS 85 Line Card Shelf N/A 950.0079 0 SYSTEM ALARM NOTIFICATION 117 System Alarm Monitor(localnotification) N/A 950-9994 1 119 Model 1570 SentriData (remote notification) N/A 905-0244 1 120 Wall transformerfor SentriData N/A 950-0206 1 CABLING AND INSTALLATION 121 CO/PBX Cable N/A 709-0004 122 CO/PBX Punch Block N/A 950-9351 3 Maintenance on Legacy Equipment A 5-year maintenance plan for the above equipment is included in the purchase price. SOW Dated: 7/7/2010 7 ZETRON Vernon Police Department Exhibit A - Statement of Work Installation Standards of Work All equipment provided for each site and the installation techniques used for that equipment will comply with industry Quality Standards. These standards are the measure by which Zetron defines a quality installation. SUBCONTRACTOR's project manager will be responsible for the compliance of these installation standards, and may request a change of any work not in accordance. Of importance will be the appearance of the overall installation; neat and orderly cable runs, and where applicable, square, level, and plumb equipment. SUBCONTRACTOR Deliverables Equipment Installation Zetron's SUBCONTRACTOR, will be responsible for the following tasks as part of the installation process: On -Site Secondary Project Management/Track Equipment Inventory — As part of the responsibility as Secondary (On -Site) Project Manager, will make sure that all hardware and software is received on time to meet Installation time line. Expedite Late or Missing Equipment — Zetron will notify SUBCONTRACTOR of equipment delays as they occur. Zetron will expedite any late or missing equipment or software. Install Common Control Equipment — Install controller equipment. Install Console positions in customer provided furniture per standard cabling practices. Install telephone connections and punch down lines. Install cabling from common equipment room to console positions. Upon' common control equipment installation, the equipment will be checked for proper operation, and measurements will be recorded for future reference. Provide all required test equipment. Racks, Cables and Labels Customer racks will be used where available, otherwise Subcontractor will provide necessary racks. Station cables and other extraneous cables required (if necessary per site survey) must be supplied. All cables will be cut and labeled with to/from information to clarify interconnection. Complete Connectorization of Sub -Systems - All equipment cables will be connectorized. Repair or Replace DOA's -SUBCONTRACTOR will coordinate the replacement of defective equipment Load Application Parameters on all Equipment -Program the database on the pre -loaded application software and adjust system operating parameters for customer specific requirements. Assign proper network addresses and test features and system functionality. SOW Dated: 7/7/2010 8 ZETRON Vernon Police Department Exhibit A - Statement of Work System Documentation - A system "As Built" document prepared by the SUBCONTRACTOR shall be supplied to the Zetron Project manager for inclusion into the CUSTOMER Installation Manual. Site Clean-up - All packing materials and construction debris will be removed from CUSTOMER property. Work area floors will be swept at the completion of each day's work: System Maintenance The SUBCONTRACTOR has been retained by Zetron to provide first level support to the CUSTOMER's Zetron-provided equipment, as required to meet the repair response timelines per California practice for maintenance services as described below. Repair Response - Per the State of California 9-1-1 Equipment Contract DGS-0026, Major Failure: Remote/On-Site Response: A Factory trained technician must respond via on -site modem access within 1 hour of major failure report. Within that same 1 hour period, the repair technician must contact the PSAP via telephone, informing them of the nature of the failure and the estimated time of repair. In the event remote repair cannot be achieved, a factory trained technician must report on -site within three hours of the original repair call. Direct On -Site Response: A factory trained technician must respond on -site with the spare parts/software likely required, within 2 hours of notification in order to diagnose and commence repair. Within 2 hours, or less, the responding technician must notify the PSAP as to the nature of the problem and the estimated time for repair. Minor Failure: Any hardware; software, or circuitry failure that prevents normal operation of any feature in the system. Remote/On-Site Response: A factory trained technician must respond on -site via modem within 12 hours, and notify the PSAP within that same 12 hour period of the nature of the problem and approximate time for resolution. If remote repair is unachieved, a factory trained technician, or a technician with verbal access to a factory trained technician shall respond on -site within 24 hours with the hardware/software likely necessary to return the system to normal status: Direct On -Site Response: A factory trained technician must respond on -site with the spare parts/software likely required, within 24 hours of notification in order to diagnose and commence repair. Within 24 hours, or less, the responding technician must notify the PSAP as to the nature of the problem and the estimated time for repair. ZETR0N Vernon Police Department Exhibit A - Statement of Work Zetron Deliverables Equipment Zetron will supply the CUSTOMER with the equipment as shown on the equipment list included in this Statement of Work. Project Management Zetron will provide Primary Project Management according to this Statement of Work. In order to reduce the overall cost to the Customer, it is Zetron's intent that this project management be performed remotely, with any on -site representation performed through our SUBCONTRACTOR or CUSTOMER individual project managers. Project Schedule After the receipt of the system purchase order, Zetron will provide the CUSTOMER with a detailed project schedule Spares Zetron shall provide critical spares as required by the State of California contract. Manuals Zetron will supply one (1) set of system manuals. User Training Training will include the following elements: • A (3) three hour Integrator 9-1-1 training classes for up to four people each (Max 2 per w/s). • A train -the -trainer class if requested by the CUSTOMER • A System administration component will be provided for necessary individuals after completion of the User Training classes. Zetron encourages a train -the -trainer approach; however, all individuals shall be trained regardless of the customer's approach. Operation training covers basic system operation and communication tasks using the system; a train -the -trainer session would provide an additional workshop -style session to ensure trainer -level understanding. After completing this course, attendees should have the skills necessary to use the features of the Integrator 9-1-1 software. If Zetron delivers a train - the trainer session as well, trainees will have sufficient knowledge to be able to explain the systems features and functions to other operators / dispatchers. Zetron will provide materials in the form of standard product manuals and other handouts; in addition, we will provide electronic (Microsoft PowerPoint) files of slides used in class. Zetron only instructs on the operation of Zetron equipment; we will not train on standard industry dispatching or teaching practices: SOW Dated: 7/7/2010 10 LETRON- Vernon Police Department Exhibit A - Statement of Work Customer Deliverables Contract Purchase Order Provide system purchase order with reference to Zetron Proposal and Statement of Work, dated 7/7/2010. Equipment If the CUSTOMER provides PCs, they must meet or exceed the Zetron's minimum specifications. CUSTOMER will ship PC's to Zetron for configuration. Personnel Zetron requires CUSTOMER to make available one person to act as project manager during system implementation. This person will act as the interface to Zetron and SUBCONTRACTOR project managers, and be responsible for decisions that will need to be made for CUSTOMER. The CUSTOMER's Project Manager will approve the training plan and assist with any Customer requirements associated with that training. The Project manager will also witness the field demonstration of the completed system, and provide for system sign -off on acceptance. Electrical It is the responsibility of CUSTOMER to provide adequate electrical power. The CUSTOMER will also provide an Uninterruptible Power Supply (UPS) source, if desired, and all surge protection devices as required. Installation space CUSTOMER will provide adequate rack floor space for equipment proposed by Zetron. Move and removal of old equipment CUSTOMER will be required to secure the support of their current vendor in moving the existing equipment should it be necessary for the proper installation of the new Zetron hardware: CUSTOMER shall be responsible for the final removal of old equipment. Telephone Line CUSTOMER will provide a standard telephone line or dialable PBX extension in the vicinity of the equipment rack to be used for installation purposes and remote diagnostics. SOW Dated: 7/7/2010 11 (ZEROVernon Ponce Department Exhibit A - Statement of Work Telephone Company Coordination The CUSTOMER. will assist SUBCONTRACTOR in coordinating with the telephone company the installation and cut over of the E-9-1-1 trunks as well. as any administrative lines. Zetron's sub- contractor will be responsible for connection of the circuits from the telephone company's demarcation point to the Zetron equipment. Facilities and Access Keys or on -site access to the equipment rooms, cabling installation areas, are to be provided as required by Zetron and its subcontractors. The access hours are to be negotiated between CUSTOMER and SUBCONTRACTOR. Interface Requirements CUSTOMER is responsible for any costs incurred by the CAD manufacturer for modifications they may have to make to address the Zetron NENA-compliant CAD interface. Any unique interface requirements, not covered by the Site Survey Form, shall also be the responsibility of CUSTOMER Headset Interface Requirements CUSTOMER is responsible for any radio/telephone headset interface device required. The radio vendor generally provides such interface device which is compatible with their radio system. Zetron - will provide the necessary voice path connections to such device: Database Configuration Files CUSTOMER is responsible for obtaining all current configurations used in their existing communication system that may be utilized in the Zetron communications system. The information includes, but is not limited to; Alias dial lists, speed dial lists, paging tones and codes, Opensky talk - groups and ID's, site locations and frequencies and individual signaling databases (as applicable): Database Entry Requirements CUSTOMER is responsible for creating large database files. Customer will provide staff to input databases in excess of 100 entries per file. Zetron will participate in the instruction process required to allow the assigned individual to properly input these databases. The effort will include, but is not limited to: Alias dial lists, speed dial lists, paging tones and codes, Opensky talk -groups and ID's, individual signaling databases (as applicable). (�Z�ETRONJ Vernon Police Department Exhibit A - Statement of Work System Acceptance Upon completion of the system installation,a visual inspection/system test will be performed by SUBCONTRACTOR's project manager and witnessed by a representative of the CUSTOMER. The system test will serve as confirmation that the installation process is complete, and that Zetron has delivered a working system. Each portion of the acceptance test will be marked as either passed or failed. When a test point has passed, it will not be tested again. Failed test points will be corrected and then re -tested. The correction/re-testing process will take place until all points show as passed. On any portion of the test that cannot be completed due to circumstances not under the control of Zetron or its subcontractors, Zetron will allow a 1 week delay for that portion of the test. At the end of the 3 weeks, Zetron reserves the right to alter that portion of the test, or default to "passed". When the acceptance test is complete (all points passed), and the required 240 hour acceptance period has elapsed with no significant outage, the Customer agrees to complete the State Contract Form TD 284, the "9-1-1 Service and Equipment Acceptance and Authorization Form That completed form will be sent to the State of California Department of General Services, 9-1-1 Division, with a copy to the Zetron Project Manager who will initiate invoicing. SOW Dated: 7/7/2010 13 PURCHASE ORDER VENDOR: Zetron, Inca PO Box 97004 Redmond, WA 98073 P.O. NUMBER: PAYMENT TERMS: GC927 STATE TRACKING NUMBER: 13355 STATE CONTRACT NUMBER: 5-06-58-19 SHIP TO ADDRESS: Vernon PD 4305 Santa Fe Ave. Vernon, CA 90058 BILL TO ADDRESS: OFFICE OF THE CHIEF INFORAMTION OFFICER PUBLIC SAFETY COMMUNICATIONS DIVISION CA 9-1-1 EMERGENCY COMMUNICATIONS OFFICE 19 VERNON PD EQ ZT 601 SEQUOIA PACIFIC BLVD MS-911 SACRAMENTO, CA 95811-0282 QUANTITY UNIT DESCRIPTION UNIT PRICE EXTENDED TOTAL 1 EACH Zteron, Inc. will provide one M3200 CPE system to Vernon PD in compliance with the terms and conditions of State Contract Number: 5-06-58-19 and the. associated price quote and Scope of Work. $70,327.08 $70,327.08 1 EACH Installation $12,625.00 $12,625.00 48 MONTHS New Equipment Maintenance $506.00 $24,288.00 60 MONTHS Reutilized Equipment Maintenance $81.00 $4,960.00 1 EACH SALES TAX (9.75%) $6,856.89 $6,856.89 ***PURCHASE TOTAL *** $119,056.97 BILL TO THE STATE 9-1-1 OFFICE: $119,056.97 BILL TO THE ORDERING AGENCY: $0.00. PRINTED NAME & TITLE OF AUTHORIZING SIGNATURE: OTHER INSTRUCTIONS: Vendor invoices must reference State Tracking Number: 13355 AUTHORIZING SIGNATURE: DATE: