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Resolution No. 2011-017RESOLUTION NO. 2011-17 A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF VERNON APPROVING AND AUTHORIZING THE EXECUTION OF AN EQUIPMENT LEASE AGREEMENT AND AN,OPS FORCE SERVICE AGREEMENT BETWEEN CORONA SOFTWARE INC., D.B.A. CORONA SOLUTIONS WHEREAS, on December 21, 2009, the City Council of the City of Vernon approved Resolution No. 10,123 approving a Software License Agreement with Vision Software, Inc, for a Computer Aided Dispatch System ("CAD"),.Mobile Computer Terminal ("MTC") and Vision Records Management System ("RMS") for the City of Vernon Police Department (the "Department"); and WHEREAS, the Department has recognized a need for CAD analytical software, compatible with the Departments Visionair CAD data, in order to identify crime trends as well as recommend the deployment of resources in an efficient and effective manner; and WHEREAS, Corona Software Inc., d.b.a. Corona Solutions ("Corona Solutions") has submitted a quote for the sum of Eighteen Thousand Dollars ($18,000), with a renewal rate of Three Thousand Two Hundred ($3,200) on an annual basis for an Equipment Lease Agreement for a SafeLynx computer hardware appliance in order to extract and transfer data from the Police Department's existing system to Corona Solutions, and an Ops Force Service Agreement -for an internet based software for the purpose of receiving and processing data; and WHEREAS, Corona Solutions is a recognized and trusted vendor by various other law enforcement agencies since their introduction in 1995; and WHEREAS, the Department by Staff Report dated November 24, 2010, has recommended that the Equipment Lease Agreement and the Ops Force Service Agreement (the "Agreements") with Corona Solutions be executed setting forth the terms and conditions under which Corona Solutions will provide the CAD analytical software and Safelynx transfer equipment (the "Equipment"); and WHEREAS, the City Council of the City of Vernon has determined that;, pursuant to the provisions of subsection (b)(1) and (7) of Section 2.27 of the Vernon City Code, it is in the public interest and necessity to enter into the Agreements with Corona Solutions for the Equipment to facilitate the work of the Department in providing services to the residents and businesses within the City of Vernon and in the surrounding areas NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF VERNON AS FOLLOWS: SECTION 1: The City Council of the City of Vernon hereby finds and determines that the recitals contained hereinabove are true and correct. SECTION 2: The City Council of the City of Vernon hereby approves the Equipment Lease Agreement and the Ops Force Service Agreement, copies of which are attached hereto as Exhibit A. SECTION 3: The City Council of the City of Vernon hereby authorizes the Mayor or the Mayor Pro-Tem to execute said agreements for, and on behalf of, the City of Vernon and the City Clerk is hereby authorized to attest thereto. 2 SECTION 4: The City Council of the City of Vernon hereby directs the City Clerk, or the City Clerk's designee, to send fully executed Agreements to: Corona Solutions Attn. Kimberly Roark 4610 S. Ulster Street, Suite 150 Denver, Colorado 80237 SECTION 5: The City Council of the City of Vernon hereby authorizes the City Administrator, or his designee, to take whatever actions are deemed necessary or desirable for the purpose of implemented and carrying out the purpose of this Resolution and the transactions herein approved or authorized. SECTION 6: The City Clerk of the City of Vernon shall certify to the passage, approval and adoption of this resolution, and -the City Clerk of the City of Vernon shall cause this resolution and the City Clerk's certification to be entered in the File of Resolutions of the Council of this City. APPROVED AND ADOPTED this 1st day of February, 2011. Name. Hil rio Gonzales Wi iL.y L..Lc1.n Title: Mayor / "NTyor Pr-ezn...,._...-- 3 STATE OF CALIFORNIA ) ss COUNTY OF LOS ANGELES ) I, Willard G. Yamaguchi, City Clerk of the City of Vernon, do hereby certify that the foregoing Resolution, being Resolution No. 2011-17, was duly passed, approved and adopted by the City Council of the City of Vernon at a regular meeting of the City Council duly held on Tuesday, February 1, 2011, and thereafter was duly signed by the Mayor or Mayor Pro-Tem of the City of Vernon. Executed this day of February, 2011, at Vernon, California. -(SEAL) A llard Off! aAag�gAi, City Clerk 4 EXHIBIT A Equipment Lease Agreement This Equipment Lease: Agreement (the. "Agreement") is.made and entered on the '11 day of JA f�I VtA� , 2011— by and between Corona Software Inc, d/b/a Corona Solutions, a Colorado corporation with offices at 4610 S. Ulster St. Suite 150, Denver, Colorado 80237, the "Company", and: Vernon Police Department Address: 4305 Santa Fe Ave Vernon. CA 90058 the "Client." I. :EQUIPM.ENT One (1) SafeLyn)Jm computer hardware appliance. Serial number: 0523499 2. TERM: This Agreement will run concurrent with agreements between the Client and Corona Solutions for the Ops Force system, Apollo' system or other agreements between the parties. This Agreement will terminate with those agreements. - - — - 1 .PAYMENT: There will be no charge to the Client for the use of the SafeLynx appliance during the term of this Agreement. 4. RETURN OF EQUIPMENT: The Client.may return the Equipment at any time prior to the termination of Discover and/or Apollo agreements at its option. Client agrees to pay shipping costs and return the equipment to the Company within fifteen (15) days of the termination of this Agreement. 5. USE .OF THE EQUIPMENT: The Client may install and use the SafeLynx appliance for the exclusive purpose of extracting and transferring data from their computer system to Corona: Solutions. 6. OWNERSHIP: The Equipment is and shall remain the exclusive property of Corona Solutions. 7.. SEVERABILITY: If any part or parts of this Agreement shall be held unenforceable for any reason, the remainder of this Agreement shall continue in full force and effect if any provision of this Agreement is deemed invalid or unenforceable by any court of competent jurisdiction, and if limiting such provision would make the provision valid, then such provision shall be deemed to be construed as so limited. 8. BINDING. EFFECT: The covenants and conditions contained in the Agreement shall apply to and bind the Company and the Client and the heirs, legal representatives, successors and permitted assigns. 9. GOVERNING LAW: This Agreement shall be governed by and construed in accordance with the laws of the State of Colorado. Corona Solutions SafeLynx Equipment Lease Agreement Page 1 10. NOTICE: Any notice required or otherwise given pursuant to this Agreement shall be in writing and mailed: certified return receipt requested, postage prepaid, or delivered. 11. ENTIRE AGREEMENT: This Agreement constitutes the entire agreement between the Company and the Chent.and supersedes. an.y.prior understanding or representation of any kind preceding the date of this Agreement. There are. no other promises, conditions, understanding or other agreements, whether oral or:written, relating -to the -subject matter ofthis Agreement except as .noted in Sections 2 and 4 above. This Agreement may be modified in writing and must be signed by both the Company and the Client. 12. WAIVER: The failure of either part to enforce any provision of this Agreement shall not be deemed a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision .of this Agreement. 13. Mutual Indemnification: The Company agrees to defend, indemnify, and hold harmless the Client, its officials, employees, and agents from all loss, cost, and expense, which shall include attorneys' fees and .court costs, arising out of any loss or injury sustained by anyone in connection with Company acts, errors, or omissions, or any of those of its officers, agents, or employees, whether such act is authorized by this Agreement or not; and the Company shall pay for any and all damages to Client's property and funds, or loss or theft of such property or funds as well as any product or service, financial injury or technology -related injury. The Provisions of this Article do not app.ly to any damage or loss caused solely by the acts, errors, or omissions of the Client, its officials, and. employees. The Client agrees to defend, indemnify, and hold harmless Company, its officers, employees, and agents -from all loss, .cost, and expense,which shall include attorneys' fees and court costs, arising out of any loss or injury sustained by anyone in connection with the Client's acts, errors, or omissions, or any of those of its officers, agents, or employees, whether such act is authorized by this Agreement or not; and shall pay for any and all damages to Company property and or loss or theft of such property or funds as well as any.product or service, financial injury or technology -related injury. The Provisions of this Article do not apply to any damage or loss caused solely by the acts, errors, or omissions of Company, its officers, employees, or agents. 14..PROPRIETARY INFORMATION: The SafeLynx appliance is an invention of Corona Solutions and contains proprietary information and devices that represent' trade secrets of Corona Solutions. The Client agrees not to open, disassemble, copy or attempt to reverse engineer any -component or function of the appliance. 15. COMPENSATION FOR FAILURE TO RETURN: The monetary value of the physical Equipment is established to be two thousand dollars ($2,000). if, at the termination of this Agreement, the Client fails to return the appliance to Corona Solutions, the Client agrees to pay a penalty of $2,000 to Corona Solutions. Paying this penalty in no way relieves the Client from the obligation to return the Equipment, does not constitute a purchase of the Equipment, and does not remove the Client's obligations under Section 141above. Corona Solutions SafeLynx Equipment Lease Agreement Page 2 IN WITNESS WHEREOF; the parties have caused this Agreement to be executed the day and year first above written. THE COMPANY: Date: (SiPature) (Printed Name) V P f l/tA'1� V-�--T`I rt 4 SAS. S (Position) THE CLIENT. Date: (Signature) Hilario Gonzales (Printed Name) - Mayor (Position) ATTEST: Willard G. Yamaguchi, City Clerk APPROVED AS TO FORM: Willard G. Yamaguchi, Interim City Attorney Corona Solutions Safe Lynx Equipment Lease Agreement Page 3 Ops Force Service Agreement This Agreement made this. ' L day of JIkN ink YZy . 2011 between Corona Software Inc„ dba Corona Solutions; a Colorado corporation with offices at 4610 S. Ulster St. Suite 150, Denver, Colorado 80237 hereafter referred to as the Company and the Vernon Police Department. hereafter referred to as the Client. 1 Description of Service Ops Force, hereafter referred to as the Service, is an Internet -based service and licensed software product offered: by the Company to the Client for the purpose of receiving and processing data files of the Client as requested. 2 Term of Service The Service .shall commence on the.first date that current data is received by the Company from Client for processing and becomes available for query by Client, and shall continue thereafter for a period of one year unless terminated earlier pursuant to Section 9 of this Agreement. If the Client does not begin sending data for processing within thirty (30) days of being notified that the Company is ready to receive such. data, then service will be considered to have begun and charges will begin, pro -rating the annual contract amount. 3 Privacy and Security The Company shall use its best efforts to maintain the privacy and security of the Client's data, including the following: A. The Company shall maintain the Service on a secure site, using a secure socket layer (SSL) to guard against unauthorized access. B. The Company shall limit access to the Client's data to those employees, contractors and other individuals associated with the Company who are necessary to provide the Service to the Client. C. The Company shall make the Client's data available to any additional individuals specified by Client. D. The Company may, from time to time, at its sole discretion, implement additional security measures to maintain the privacy and security of the Client's data. The existence and configuration of these additional security measures comprise confidential information to the Company and will not be released to the Client or the public. E. The Company will not release any data, reports, graphs of data, or any other information relating to the Client, to any person or entity withoutthe Client's prior written permission. 4 Mutual Indemnification The Company agrees to defend, indemnify, and hold harmless the Client, its officials, employees, and agents from all loss, cost, and expense, which shall include attorneys' fees and court costs, arising out of any loss or injury .sustained by anyone in connection with Company acts, errors, or omissions, or any of those of its officers, agents, or employees, whether such act is authorized by this Agreement or not; and the Company shall pay for any and all damages to Client's property and funds, or loss or theft of such property or funds, as well as any product or service, financial injury or technology -related injury. The Provisions of this Article do not apply to any damage or loss caused solely by the acts, errors, or omissions of the Client, its officials, and employees. The Client agrees to defend, indemnify, and hold harmless Company, its officers, employees, and agents from all loss, cost, and expense, which shall include attorneys' fees and court costs, arising out of any loss or injury sustained by anyone in connection with the Client's acts, errors, or omissions, or any of those of its officers, agents, or employees, whether such act is authorized by this Agreement or not; and shall pay for any and all damages to Company property and or loss or theft of such property or funds as well as any product or service, financial injury or technology -related injury. The Provisions of this Article do not apply to any damage or loss caused solely by the acts, errors, or omissions of Company, its officers, employees, or agents: 5 Liaison The Client will designate in writing one Liaison person as the primary contact and one Liaison person as a secondary contact between the Client and the Company. The Liaison will be responsible to: A. Facilitate data transfer to the Company B. Manage additions/deletions to the list of authorized users C. Receive statements from the Company D. Send requests for service changes to the Company 6 Support The Company agrees to provide Internet and telephone technical support to the Client while this Agreement is in effect between the Company and the Client. This technical support includes assisting the Client with difficulties encountered in the installation or operation of the Software and providing to the Client copies of all new versions and updates of the Software. 7 Availability The Company shall use its best efforts to maintain and operate the Service to accommodate the Client at all times during the term of this Agreement. The Company shall not be responsible for the unavailability of Internet access beyond its control. 8 Pricing and Payment Terms The Client agrees to pay an annual data service fee in advance that provides maintenance and support for a period of one year from the date the Service commences, as set forth on Schedule A to this Agreement. Payment will be due within thirty (30) days of contract signing. The Client is responsible for all taxes and fees. 9 Termination of Service This Agreement may be terminated by either party by providing written notice thirty (30) days prior to termination to the other party subject to the following conditions: A. If there is a material breach of the terms of this Agreement by the Company, the Client may request that the Service be terminated immediately. If such occurs, then the Company will refund any amounts paid by the Client for unused services pro -rated based on the date of termination. If the termination occurs while the Client is in arrears for payment of services, then the Client will pay the company the amount necessary to bring the account current as of the date of termination. B. If there is a material breach of the terms of this Agreement by the Client, the _ Company may immediately terminate service to the Client. In the event of such termination, the Client agrees to pay the Company as follows: 1. If the termination of the service is within one year of the initiation of service by the Company to the Client, the Client agrees to pay the full amount of the, annual fee as set forth on Schedule A to this Agreement. 2. If the termination of service by the Company under this section is later than one year from the date the Service commenced, the Client agrees to pay an amount equal to one month of service to be determined by pro -rating the annual contract amount. 3. Upon termination, for any reason whatsoever, or expiration of this agreement, the Client shall immediately return to the Company all copies of the Software and the Documentation, and destroy or erase all copies of the Software or Documentation on hard drives or hard disks. Furthermore, the Client agrees to make certain that all copies of the Software have been destroyed, erased, or returned to the Company and to certify such in writing to the Company. 10 Renewal No later than thirty (30) days prior to the termination of this Agreement, the Company will provide to the Client an estimate for the expected cost for retention of the Service for the next year. If the Client chooses not to extend the Service, the Client will provide written notice of its intent not to renew this Agreement to the Company no later than fifteen (15) days prior to the termination of this Agreement. If the Company is so advised, then the Service will terminate on the anniversary date or another date as agreed to by the Company and the Client, and all charges for and access to the Service will cease. If the Client does not provide written notice within the time specified, this Agreement shall automatically renew for an additional one year period at the rate provided by the Company to the Client under this Section. 11 Discontinuance of Service If the Company decides to discontinue the Service as a line of business, the Company will notify the Client as soon as practical, but in no case less than thirty (30) days prior to the cessation of service. As of the date of termination of the Service under this section, the Company will refund any unused portion of the annual contract fee for the Service to the Client. If the Service is provided at any time during a calendar month, then the Service will be considered to have been provided for the entire calendar month. At the termination of the Service to the Client, all of the Client's data will be deleted from the Company's active servers. The Company will maintain an arghive of the data for a period of twelve (12) months unless specifically directed in writing to destroy the data by the Client. Upon termination, for any reason whatsoever, or expiration of this agreement, the Client shall immediately return to the Company all copies of the Software and the Documentation, and destroy or erase all copies of the Software or Documentation on hard drives or hard disks. Furthermore, the Client agrees to make certain that all copies of the Software have been destroyed, erased, or returned to the Company and to certify such in writing to the Company. 12 Copyright The parties acknowledge that the Software, which is copyrighted, is the sole and exclusive property of the Company and constitutes a trade secret of the Company. The Client and associated agents agree not to sell, transfer, publish, disclose, or otherwise make the Software available to third parties. The Client agrees to instruct the Client's employees of the Client's confidentiality obligations pursuant to this agreement. The Client shall take all steps to protect the confidentiality of the Software. The Client's obligation as to the confidentiality of the Software shall survive the termination of this Service Agreement. The Client may make one (1) bona fide backup copy of the Program. Any copy of the Program which the Client makes must include all identifying marks, including copyright and property right notices, in the same manner as the Program is supplied to the Client. The Program supplied to the Client shall be in object code form only, and the Client shall not modify, translate, decompile, or create or attempt to create, the source code from the object code by reverse engineering or otherwise. 13 Disclaimers THERE ARE NO WARRANTIES, CLAIMS, OR REPRESENTATIONS MADE BY THE COMPANY, EITHER EXPRESS OR IMPLIED, BY STATUTE OR OTHERWISE, WITH RESPECT TO THE SERVICE AS TO QUALITY, PERFORMANCE, MERCHANTIBILITY, COMPLETENESS, OR FITNESS FOR A PARTICULAR PURPOSE, NOR ARE THERE ANY WARRANTIES CREATED BY COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE. Some states or jurisdictions do not permit the disclaimer of implied warranties, so this disclaimer may not apply. In states or jurisdictions that prohibit disclaimer of implied warranties except as to duration, the implied warranty disclaimers in the paragraph are effective upon the expiration of ninety (90) days. 14 Arbitration and Venue Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this Agreement to arbitrate, shall be determined by arbitration in Los Angeles, California, before three arbitrators. The arbitration shall be administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures. All decisions of the arbitrators shall be in writing, and the arbitrators shall provide written reasons for their decision. The arbitration decision shall be final and binding on the Parties. Judgment on the award may be entered in any court having jurisdiction pursuant to this Agreement. This clause shall not preclude Parties from seeking provisional remedies in aid of arbitration from a court having jurisdiction pursuant to this Agreement. The exclusive jurisdiction and venue under this Agreement shall be the Superior Court of California, Los Angeles County. 15 Miscellaneous This Agreement will be binding upon and inure to the benefit of the parties and their permitted successors and assigns. The relationship of the parties established by this Agreement is that of independent contractors, and nothing contained in this Agreement will be construed (i) to give either party the power to direct and control the day-to-day activities of the other, (ii) to constitute the parties as partners, joint venturers, co -owners or otherwise as participants in a joint or common undertaking, or (iii) to allow either party to create or assume any obligation on behalf of the other party for any purpose whatsoever. If one or more provisions of this Agreement are held to be unenforceable under applicable law, the parties agree to re -negotiate such provision in good faith. In the event that the parties cannot reach a mutually agreeable and enforceable replacement for such provision, then (i) such provision shall be excluded from this Agreement, (ii) the balance of the Agreement shall be interpreted as if such provision were so excluded, and (iii) the balance of the Agreement shall be enforceable in accordance with its terms. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original and all of which together shall constitute one instrument. This Agreement sets forth the entire agreement and understanding of the parties relating to the subject matter herein and merges all prior discussions between them. No modification of, or amendment to, this Agreement, nor any waiver of any rights under this Agreement, shall be effective unless it is in writing and is signed by the party to be charged. The failure by either party to enforce any rights hereunder shall not be construed as a waiver of any rights of such party. In the event of any arbitration or litigation being filed or instituted between the parties concerning this Agreement, the prevailing party will be entitled to receive from the other party or parties its attorneys' fees, witness fees, costs and expenses, court costs and other reasonable expenses, whether or not such controversy, claim or action is prosecuted to judgment or other form of relief. If the performance of this Agreement or any obligations (other than payment obligations) hereunder is prevented, restricted or interfered with by reason of fire or other casualty or accident, strikes or labor disputes, war or other violence, any law, order, proclamation, regulations, ordinance, demand or requirement of any government agency, or any other act or condition beyond the reasonable control of the parties, the party so affected upon giving prompt notice to the other party shall be excused from such performance during such prevention, restriction or interference. This Agreement shall be construed and interpreted under the laws of the State of California and the United States of America, regardless of the choice of law rules therein. Notice by any party under this Agreement shall be in writing and personally delivered or given by registered or certified mail, overnight courier, or facsimile transmission to a machine located at:the address, addressed to the other party at its address given herein, or at any such other address as may be communicated to the notifying party in writing, and shall be deemed -to have been received when delivered (in the case of overnight courier, personal service or facsimile transmission (as evidenced by a confirmation receipt) or, three business days after deposit into the U.S. Mail (if sent by registered or certified mail). SIGNED: FOR THE COMPANY . ��V-J ('t, Vf IWx��- nN& � 9A1�ES Date: I / 2 ( / 1 l FOR THE CLIENT Hilario Gonzales, Mayor Date: ATTEST: Willard G. Yamaguchi, City Clerk APPROVED AS TO FORM: Willard G. Yamaguchi, Interim City Attorney Vernon Police Department Schedule "A" Payment Schedule Total Ops Force Annual Service Fee $ 3.200 Setup Fees (Installation, Training, Project Management) $ 14,800 Total $18,000 Item 1: Client may upload unlimited. historical data for use in Ops Force; any and all CAD data from the current CAD system can be uploaded. There will be no charge for loading and managing four years of historical data, plus the current. 2006 data will be deleted on January 1, 2011 with the intent of carrying four complete years plus the current year of data. Should the Client choose to carry more than four calendar years of historical data they may do so by contracting for these incidents at $ .Q2 per incident, per year of additional historical data, Item 2: Data Service charges are incurred for CAD data uploaded to Corona Solutions from the Initiation of Service forward. Item 3: Estimated renewal based on incident count = $3,200. . x Item 4: All state taxes and fees are the responsibility of the agency. OFFICE OF THE CITY CLERK 4305 Santa Fe Avenue, Vernon, California 90058 Telephone (323) 583-8811 February 3, 2011 Corona Solutions Attn: Kimberly Roark 4610 S. Ulster Street, Suite 150 Denver, Colorado 80237 Re: Equipment Lease Agreement and Ops Force Service Agreement Dear Ms. Roark: Transmitted herewith is a fully executed_ original of each agreement referenced above, approved by City Council on February 1,2011, through Resolution No. 2011-17. If you have any questions regarding this matter, please contact me at (323) 583-8811 ext. 115. Ve truly yours, WILLARD G. Y GU City Clerk WGY:dj Enclosures c: Daniel Calleros James Rodino Resolution No. 2011-17 Agreement No. 11 -0 16 F)Cclusively Industriaf Equipment Lease Agreement This Equipment Lease Agreement (the "Agreement") is made and entered on the ')l day of J,kN UIA- Or—Y , 20_LL, by and between Corona Software Inc, d/b/a Corona Solutions, a Colorado corporation with offices at 4610 S. Ulster St. Suite 150, Denver, Colorado 80237, the "Company", and: Vernon Police Department Address: 4305 Santa Fe Ave Vernon. CA 90058 , the "Client." 1. EQUIPMENT: One (1) SafeLynx"" computer hardware appliance. Serial number: 0523499 2. TERM: This Agreement will run concurrent with agreements between the Client and Corona Solutions for the Ops Force system, Apollo— system or other agreements between the parties. This Agreement will terminate with those agreements. 3. PAYMENT: There will be no charge to the Client for the use of the SafeLynx appliance during the term of this Agreement. 4. RETURN OF EQUIPMENT: The Client may return the Equipment at any time prior to the termination of Discover and/or Apollo agreements at its option. Client agrees to pay shipping costs and return the equipment to the Company within fifteen (15) days of the termination of this Agreement. 5. USE OF THE EQUIPMENT: The Client may install and use the SafeLynx appliance for the exclusive purpose of extracting and transferring data from their computer system to Corona Solutions. 6. OWNERSHIP: The Equipment is and shall remain the exclusive property of Corona Solutions. 7. SEVERABILITY: If any part or parts of this Agreement shall be held unenforceable for any reason, the remainder of this Agreement shall continue in full force and effect. If any provision of this Agreement is deemed invalid or unenforceable by any court of competent jurisdiction, and if limiting such provision would make the provision valid, then such provision shall be deemed to be construed as so limited. 8. BINDING EFFECT: The covenants and conditions contained in the Agreement shall apply to and bind the Company and the Client and the heirs, legal representatives, successors and permitted assigns. 9. GOVERNING LAW: This Agreement shall be governed by and construed in accordance with the laws of the State of Colorado. Corona Solutions SafeLynx Equipment Lease Agreement Page 1 10. NOTICE: Any notice required or otherwise given pursuant to this Agreement shall be in writing and mailed certified return receipt requested, postage prepaid, or delivered. 11. ENTIRE AGREEMENT: This Agreement constitutes the entire agreement between the Company and the Client and supersedes any prior understanding or representation of any kind preceding the date of this Agreement. There are no other promises, conditions, understanding or other agreements, whether oral or written, relating to the subject matter of this Agreement except as noted in Sections 2 and 4 above. This Agreement may be modified in writing and must be signed by both the Company and the Client. 12. WAIVER: The failure of either part to enforce any provision of this Agreement shall not be deemed a waiver or limitation of that party's right to subsequently enforce and compel strict compliance with every provision of this Agreement. 13. Mutual Indemnification: The Company agrees to defend, indemnify, and hold harmless the Client, its officials, employees, and agents from all loss, cost, and expense, which shall include attorneys' fees and court costs, arising out of any loss or injury sustained by anyone in connection with Company acts, errors, or omissions, or any of those of its officers, agents, or employees, whether such act is authorized by this Agreement or not; and the Company shall pay for any and all damages to Client's property and funds, or loss or theft of such property or funds as well as any product or service, financial injury or technology -related injury. The Provisions of this Article do not apply to any damage or loss caused solely by the acts, errors, or omissions of the Client, its officials, and employees. The Client agrees to defend, indemnify, and hold harmless Company, its officers, employees, and agents from all loss, cost, and expense, which shall include attorneys' fees and court costs, arising out of any loss or injury sustained by anyone in connection with the Client's acts, errors, or omissions, or any of those of its officers, agents, or employees, whether such act is authorized by this Agreement or not; and shall pay for any and all damages to Company property and or loss or theft of such property or funds as well as any product or service, financial injury or technology -related injury. The Provisions of this Article do not apply to any damage or loss caused solely by the acts, errors, or omissions of Company, its officers, employees, or agents. 14. PROPRIETARY INFORMATION: The SafeLynx appliance is an invention of Corona Solutions and contains proprietary information and devices that represent trade secrets of Corona Solutions. The Client agrees not to open, disassemble, copy or attempt to reverse engineer any component or function of the appliance. 15. COMPENSATION FOR FAILURE TO RETURN: The monetary value of the physical Equipment is established to be two thousand dollars ($2,000). If, at the termination of this Agreement, the Client fails to return the appliance to Corona Solutions, the Client agrees to pay a penalty of $2,000 to Corona Solutions. Paying this penalty in no way relieves the Client from the obligation to return the Equipment, does not constitute a purchase of the Equipment, and does not remove the Client's obligations under Section 14 above. Corona Solutions SafeLynx Equipment Lease Agreement Page 2 IN WITNESS WHEREOF, the parties have caused this Agreement to be executed the day and year first above written. THE COMPANY: Date: (SiMature) jyl L (�e IG(:::IV l 1/3 L�-- (Printed Name) V P MA-r-- "6, SDr k C S (Position) THE CLIENT: W, Date: (Signature) Hilario Gonzales (Printed Name) Mayor (Position) T: AV/��/A#Q.J' rfrq Willard' G. Yfkdggkhi, �I terim City Attorney Corona Solutions Safe Lynx Equipment Lease Agreement Page 3 Ops Force Service Agreement This Agreement made this '�- i day of,A-N LA i4Y , 201_L between Corona Software Inc., dba Corona Solutions, a Colorado corporation with offices at 4610 S. Ulster St. Suite 150, Denver, Colorado 80237 hereafter referred to as the Company and the Vernon Police Department, hereafter referred to as the Client. 1 Description of Service Ops Force, hereafter referred to as the Service, is an Internet -based service and licensed software product offered by the Company to the Client for the purpose of receiving and processing data files of the Client as requested. 2 Term of Service The Service shall commence on the first date that current data is received by the Company from Client for processing and becomes available for query by Client, and shall continue thereafter for a period of one year unless terminated earlier pursuant to Section 9 of this Agreement. If the Client does not begin sending data for processing within thirty (30) days of being notified that the Company is ready to receive such data, then service will be considered to have begun and charges will begin, pro -rating the annual contract amount. 3 Privacy and Security - The Company shall use its best efforts to maintain the privacy and security of the Client's data, including the following: A. The Company shall maintain the Service on a secure site, using a secure socket layer (SSL) to guard against unauthorized access. B. The Company shall limit access to the Client's data to those employees, contractors and other individuals associated with the Company who are necessary to provide the Service to the Client. C. The Company shall make the Client's data available to any additional individuals specified by Client. D. The Company may, from time to time, at its sole discretion, implement additional security measures to maintain the privacy and security of the Client's data. The existence and configuration of these additional security measures comprise confidential information to the Company and will not be released to the Client or the public. E. The Company will not release any data, reports, graphs of data, or any other information relating to the Client, to any person or entity without the Client's prior written permission. 4 Mutual Indemnification The Company agrees to defend, indemnify, and hold harmless the Client, its officials, employees, and agents from all loss, cost, and expense, which shall include attorneys' fees and court costs, arising out of any loss or injury sustained by anyone in connection with Company acts, errors, or omissions, or any of those of its officers, agents, or employees, whether such act is authorized by this Agreement or not; and the Company shall pay for any and all damages to Client's property and funds, or loss or theft of such property or funds, as well as any product or service, financial injury or technology -related injury. The Provisions of this Article do not apply to any damage or loss caused solely by the acts, errors, or omissions of the Client, its officials, and employees. The Client agrees to defend, indemnify, and hold harmless Company, its officers, employees, and agents from all loss, cost, and expense, which shall include attorneys' fees and court costs, arising out of any loss or injury sustained by anyone in connection with the Client's acts, errors, or omissions, or any of those of its officers, agents, or employees, whether such act is authorized by this Agreement or not; and shall pay for any and all damages to Company property and or loss or theft of such property or funds as well as any product or service, financial injury or technology -related injury. The Provisions of this Article do not apply to any damage or loss caused solely by the acts, errors, or omissions of Company, its officers, employees, or agents. 5 Liaison The Client will designate in writing one Liaison person as the primary contact and one Liaison person as a secondary contact•between the Client and the Company. The Liaison will be responsible to: A. Facilitate data transfer to the Company B. Manage additions/deletions to the list of authorized users C. Receive statements from the Company D. Send requests for service changes to the Company 6 Support The Company agrees to provide Internet and telephone technical support to the Client while this Agreement is in effect between the Company and the Client. This technical support includes assisting the Client with difficulties encountered in the installation or operation of the Software and providing to the Client copies of all new versions and updates of the Software. 7 Availability The Company shall use its best efforts to maintain and operate the Service to accommodate the Client at all times during the term of this Agreement. The Company shall not be responsible for the unavailability of Internet access beyond its control. 8 Pricing and Payment Terms The Client agrees to pay an annual data service fee in advance that provides maintenance and support for a period of one year from the date the Service commences, as set forth on Schedule A to this Agreement. Payment will be due within thirty (30) days of contract signing. The Client is responsible for all taxes and fees. 9 Termination of Service This Agreement may be terminated by either party by providing written notice thirty (30) days prior to termination to the other party subject to the following conditions: A. If there is a material breach of the terms of this Agreement by the Company, the Client may request that the Service be terminated immediately. If such occurs, then the Company will refund any amounts paid by the Client for unused services pro -rated based on the date of termination. If the termination occurs while the Client is in arrears for payment of services, then the Client will pay the company the amount necessary to bring the account current as of the date of termination. B. If there is a material breach of the terms of this Agreement by the Client, the Company may immediately terminate service to the Client. In the event of such termination, the Client agrees to pay the Company as follows: 1. If the termination of the service is within one year of the initiation of service by the Company to the Client, the Client agrees to pay the full amount of the annual fee as set forth on Schedule A to this Agreement. 2. If the termination of service by the Company under this section is later than one year from the date the Service commenced, the Client agrees to pay an amount equal to one month of service to be determined by pro -rating the annual contract amount. 3. Upon termination, for any reason whatsoever, or expiration of this agreement, the Client shall immediately return to the Company all copies of the Software and the Documentation, and destroy or erase all copies of the Software or Documentation on hard drives or hard disks. Furthermore, the Client agrees to make certain that all copies of the Software have been destroyed, erased, or returned to the Company and to certify such in writing to the Company. 10 Renewal No later than thirty (30) days prior to the termination of this Agreement, the Company will provide to the Client an estimate for the expected cost for retention of the Service for the next year. If the Client chooses not to extend the Service, the Client will provide written notice of its intent not to renew this Agreement to the Company no later than fifteen (IS) days prior to the termination of this Agreement. If the Company is so advised, then the Service will terminate on the anniversary date or another date as agreed to by the Company and the Client, and all charges for and access to the Service will cease. If the Client does not provide written notice within the time specified, this Agreement shall automatically renew for an additional one year period at the rate provided by the Company to the Client under this Section. 11 Discontinuance of Service If the Company decides to discontinue the Service as a line of business, the Company will notify the Client as soon as practical, but in no case less than thirty (30) days prior to the cessation of service. As of the date of termination of the Service under this section, the Company will refund any unused portion of the annual contract fee for the Service to the Client. If the Service is provided at any time during a calendar month, then the Service will be considered to have been provided for the entire calendar month. At the termination of the Service to the Client, all of the Client's data will be deleted from the Company's active servers. The Company will maintain an archive of the data for a period of twelve (12) months unless specifically directed in writing to destroy the data by the Client. Upon termination, for any reason whatsoever, or expiration of this agreement, the Client shall immediately return to the Company all copies of the Software and the Documentation, and destroy or erase all copies of the Software or Documentation on hard drives or hard disks. Furthermore, the Client agrees to make certain that all copies of the Software have been destroyed, erased, or returned to the Company and to certify such in writing to the Company. 12 Copyright The parties acknowledge that the Software, which is copyrighted, is the sole and exclusive property of the Company and constitutes a trade secret of the Company. The Client and associated agents agree not to sell, transfer, publish, disclose, or otherwise make the Software available to third parties. The Client agrees to instruct the Client's employees of the Client's confidentiality obligations pursuant to this agreement. The Client shall take all steps to protect the confidentiality of the Software. The Client's obligation as to the confidentiality of the Software shall survive the termination of this Service Agreement. The Client may make one (1) bona fide backup copy of the Program. Any copy of the Program which the Client makes must include all identifying marks, including copyright and property right notices, in the same manner as the Program is supplied to the Client. The Program supplied to the Client shall be in object code form only, and the Client shall not modify, translate, decompile, or create or attempt to create, the source code from the object code by reverse engineering or otherwise. 13 Disclaimers THERE ARE NO WARRANTIES, CLAIMS, OR REPRESENTATIONS MADE BY THE COMPANY, EITHER EXPRESS OR IMPLIED, BY STATUTE OR OTHERWISE, WITH RESPECT TO THE SERVICE AS TO QUALITY, PERFORMANCE, MERCHANTIBILITY, COMPLETENESS, OR FITNESS FOR A PARTICULAR PURPOSE, NOR ARE THERE ANY WARRANTIES CREATED BY COURSE OF DEALING, COURSE OF PERFORMANCE, OR TRADE USAGE. Some states or jurisdictions do not permit the disclaimer of implied warranties, so this disclaimer may not apply. In states or jurisdictions that prohibit disclaimer of implied warranties except as to duration, the implied warranty disclaimers in the paragraph are effective upon the expiration of ninety (90) days. 14 Arbitration and Venue Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this Agreement to arbitrate, shall be determined by arbitration in Los Angeles, California, before three arbitrators. The arbitration shall be administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures. All decisions of the arbitrators shall be in writing, and the arbitrators shall provide written reasons for their decision. The arbitration decision shall be final and binding on the Parties. Judgment on the award may be entered in any court having jurisdiction pursuant to this Agreement. This clause shall not preclude Parties from seeking provisional remedies in aid of arbitration from a court having jurisdiction pursuant to this Agreement. The exclusive jurisdiction and venue under this Agreement shall be the Superior Court of California, Los Angeles County. 15 Miscellaneous This Agreement will be binding upon and inure to the benefit of the parties and their permitted successors and assigns. The relationship of the parties established by this Agreement is that of independent contractors, and nothing contained in this Agreement will be construed (i) to give either party the power to direct and control the day-to-day activities of the other, (ii) to constitute the parties as partners, joint venturers, co -owners or otherwise as participants in a joint or common undertaking, or (iii) to allow either party to create or assume any obligation on behalf of the other party for any purpose whatsoever. If one or more provisions of this Agreement are held to be unenforceable under applicable law, the parties agree to re -negotiate such provision in good faith. In the event that the parties cannot reach a mutually agreeable and enforceable replacement for such provision, then (i) such provision shall be excluded from this Agreement, (ii) the balance of the Agreement shall be interpreted as if such provision were so excluded, and (iii) the balance of the Agreement shall be enforceable in accordance with its terms. This Agreement may be executed in two or more counterparts, each of which shall be deemed an original and all of which together shall constitute one instrument. This Agreement sets forth the entire agreement and understanding of the parties relating to the subject matter herein and merges all prior discussions between them. No modification of, or amendment to, this Agreement, nor any waiver of any rights under this Agreement, shall be effective unless it is in writing and is signed by the party to be charged. The failure by either party to enforce any rights hereunder shall not be construed as a waiver of any rights of such party. In the event of any arbitration or litigation being filed or instituted between the parties concerning this Agreement, the prevailing party will be entitled to receive from the other party or parties its attorneys' fees, witness fees, costs and expenses, court costs and other reasonable expenses, whether or not such controversy, claim or action is prosecuted to judgment or other form of relief. If the performance of this Agreement or any obligations (other than payment obligations) hereunder is prevented, restricted or interfered with by reason of fire or other casualty or accident, strikes or labor disputes, war or other violence, any law, order, proclamation, regulations, ordinance, demand or requirement of any government agency, or any, other act or condition beyond the reasonable control of the parties, the party so affected upon giving prompt notice to the other party shall be excused from such performance during such prevention, restriction or interference. This Agreement shall be construed and interpreted under the laws of the State of California and the United States of America, regardless of the choice of law rules therein. Notice by any party under this Agreement shall be in writing and personally delivered or given by registered or certified mail, overnight courier, or facsimile transmission to a machine located at the address, addressed to the other party at its address given herein, or at any such other address as may be communicated to the notifying party in writing, and shall be deemed to have been received when delivered (in the case of overnight courier, personal service or facsimile transmission (as evidenced by a confirmation receipt) or, three business days after deposit into the U.S. Mail (if sent by registered or certified mail). SIGNED: FOR THE COMPANY Vf 9AICES Date: 1 / 21 / l FOR THE CLIENT Hilario G�onzzales, Mayor Date: � AT S T : Willard G. a a ch' , ity�C'lerk A/OVED /a FORM: lard G. Interim City Attorney f'wo&Vey./, � aF vER p. RECEIVED ��� �'`•o,o NOV 302010 r ,W Ss STAFF REPORT CITY CLERK'S OFFICE Police Department DATE: November 24, 2010 TO: Honorable Mayor Gonzales and City Council FROM: James Rodino, Captain RE: Purchase of Computer Aided Dispatch (CAD) Analytical Software EXECUTIVE SUMMARY Computer Aided Dispatch (CAD) analytical software are increasingly recognized within the law enforcement community as an effective tool for the analysis of crime patterns, for the allocation of enforcement resources, and for support of strategic planning by chiefs of police and their staff. - The potential of CAD analytical software is twofold. First, it is by far the best way to analyze the vast amount of data that is continually inputted into our CAD database. Second, if applied correctly, analytical software allows the beat officer to work ahead of crime and criminal cycles. It is a tool for true crime prevention and resource allocation. Neither of these two potentialities, however, can be reached unless you have the software to decipher the data. The police department is requesting the purchase of CAD analytical software developed by Corona Solutions. The cost of this project is $18,000. This project will be funded through the use of asset forfeiturefunds and will not involve general fund revenues. BODY While researching information for crime analytical software, it became clear that most analytical queries involve analyzing records management system (RMS) data rather than CAD data. RMS data analysis is hugely beneficial when trying to identify crime trends and/or crime patterns, however, RMS data analysis is not as beneficial when trying to analyze resource allocation or response times to calls. CAD analytical software accomplishes both: it can identify crime trends as well as recommend the deployment of resources in the most efficient and effective manner. Analytical applications have very diverse feature functionality. It is virtually up to the developer to decide what information will be displayed within the application window. Analytical software is needed by high-ranking officials to gain a general sense of the events and actions occurring in the community. The user of the analytical application can be divided into two categories: the strategic and the tactical user. The strategic user is typically a person with authoritative or decision -making responsibilities. This person is responsible for determining or influencing public safety response plans. The strategic user is typically a department head or administrative staff. The tactical user, on the other hand, is typically a frontline supervisor. The frontline supervisor will use the application to gain a general sense of things that are occurring in real time. This person interfaces with analytical application at a more basic level, as it is necessary in their daily job responsibilities. They will want to delve into the details that the CAD analytics is suggesting for resource allocation. Agency officials can use information obtained from CAD analytical software to identify weaknesses in their emergency responses and then improve emergency preparedness by creating effective training and exercise drills. Incident scenarios can be constructed using model different responses without having to incur the expense of deploying physical assets. CAD analytical software is also an integral part of criminal intelligence analysis. It is used as part of a crime reduction effort by police agencies. The objective of crime analysis is to control crime (and the quality -of -life) more effectively by identifying crime trends through the use of analytical software. The goal is to identify crimes trends and sharing information and crime intelligence, communicating management's values and objectives, ensuring accountability, and allocating resources in the most efficient manner possible. Reducing major crime is achieved by identifying crime patterns and trends and disseminating the information to the patrol staff. Once a pattern or trend is identified, it is then up to department administrators to allocate their resources accordingly to meet the need in the community for extra patrol in specific areas. Enhancing officer awareness of crime trends is an essential objective of Corona Solutions' crime analysis and mapping software. One way of enhancing our officer's awareness of crime in their area is to use analytical software. Visual displays are often greatly appreciated by the management and the line level officer. These types of crime maps help to identify problems throughout the area. Discussing hot spots found via GIS maps and detailed reports, gives the sworn staff an idea of current crime trends. Clusters of crime can then be targeted for a more rapid tactical approach to eliminate the problems. 2 Corona Solutions' software combines analytical features and crime mapping to compile crime data and produce maps with hot spots, and makes it easier to see crime patterns and trends. The software extracts crime data from our Visionair `CAD system (Computer Aided Dispatch) and is used analyze crime data on a regular basis and deploy resources in the most efficient and effective manner possible. The data used is a current breakdown of reported calls for service that occur throughout Vernon. Once a call is received by the dispatcher it is inputted into CAD and the data is saved in the CAD database. Once the data is stored on the CAD database the end user can then use the Corona Solutions analytical software to query the data and identify problem areas within the city. The advantages of introducing a system like Corona Solutions are clear. The crime reduction results are worth the effort alone. It also helps to have the police commanders actively involved in the current and ongoing crime trends and allocate resources where necessary. Without a program like this to decipher the vast amount of crime data that is entered into the CAD database, our officers would have difficulty identifying developing crime trends across Vernon. Product Overview Corona Solutions has earned a trusted name in the law enforcement industry since they first introduced their software for optimizing police resources in 1995. Ops Force Discover is a flexible and comprehensive solution to assist with police operations management. Ops Force Discover identifies patterns and trends, delivers actionable knowledge, and develops optimal 'deployment scenarios for patrol operations. Ops Force Discover helps law enforcement agencies access the critical information they need to do their jobs. It is a service that leverages data in existing CAD systems and makes it accessible in a user-friendly format. Gain insight into current events, know what neighborhoods are developing problems, and track the trends that suggest what will happen tomorrow. Access is provided through a secure Internet portal any time you need it — day or night. A key component to efficient police operations management is having the right information at the right time. Ops Force Discover provides the necessary means to gather intelligence and present it in concise reports and analysis, allowing you to produce a plan Qf action based on historical, current and projected demands for service. Ops Force Discover has the following features: Searches: Any user can search CAD data using keywords, addresses, license plates, incident numbers, and case numbers — anything that your CAD has processed. Searches can return vast amounts of data within seconds and can be filtered according to each user's specifications. A user can search any proximity within any given intersection, or address. Searches can be done with partial information and still turn up reliable results. You can geographically map single events, or list of events, within seconds. Search data can be exported into a variety of formats. The search function 3 locates critical information regarding people, places, and materials for a specific site or location. Alerts: Alerts provide updates on increased activity based on parameters the riser sets. These alerts provide assistance throughout an investigation or when keeping tabs on specific situations by notifying the user of activity regarding: a person, place, license plate numbers, vehicle, or specific area. The user has the capability to set thresholds, filters, and other criteria, extending complete user customization. Early Warning System (EWS): EWS indicates and identifies emerging crime trends. EWS identifies hot spots of higher than normal activity levels and provides statistical analysis, returning a score that shows how far above or below the average crime level an area is. EWS provides data that can be used for predictive modeling, allowing an agency to deploy additional resources to combat an emerging issue. Reports: Any user can run reports and customize them to obtain data that has been calculated, cleaned, and analyzed. Critical information is available on demand and reports provide information in combinations the user stipulates. Reports provide lists of queried crime types, officer/activity history, and mean and median response times, to name a few. The information in a report can be filtered to provide specific details according to the user's preferences; for example,: citizen calls for service vs. officer initiated events, or officer time distribution based on specific geographical areas. Users can subscribe to reports of their choice, which will be delivered directly to them. Neighborhood Update TM: Neighborhood UpdateT"' is the latest feature of the Ops Force Discover operations management system. Neighborhood Update is a website that informs and alerts citizens about police activity in their neighborhood as well as allows them to receive alerts of new incidents. The information in Neighborhood Update is uploaded from our CAD system. This data feed includes citizen calls for service, as well as officer -initiated events. Each event is mapped in Neighborhood Update and almost immediately available on the website. The department specifies and controls which types of events are made available to the public. This data is much more extensive than just crime maps since not every CAD event results in a crime report. Neighborhood Update shows everything that is legally available with indicators for the more serious events. References There are a number of police agencies that are using Corona Solutions analytical software. One is Los Angeles County Sheriff's Office, Bellflower Station. The IT person I spoke to is Joel Hockman. He has done extensive research and found that this product is far superior to any other mapping product he has investigated. I also spoke to Lieutenant Chris Taylor of the Richmond Indiana Police Department. Richmond Police Department is a Visionair client. Since Ops Force Discover would be querying our Visionair CAD database I wanted to contact an agency who uses Ops Force Discover and is also a Visionair CAD client. 11 Lt. Taylor had very favorable comments about Ops Force Discover. He lauded Corona Solution's customer support and stated the software worked as designed. He mentioned that the software queried the Visionair CAD data without any problems. FUNDING This is a,sole source request. Corona Solutions is the only vendor that offers a product that queries CAD data and has the features listed. It is also compatible with our Visionair CAD data. The following is a cost breakdown for each component of the Corona Solutions project: • Corona Solutions Ops Force Discover- Data Processing: $3,200.00 • Corona Solutions Ops Force Discover - IT/Programming Implementation, $10,000.00 • Corona Solutions Ops Force Discover - IT/Programming Implementation: $4,800.00 The total cost for this project is $18,000 (including tax). This cost includes installation and training. There will be no cost to the City of Vernon for the purchase of this software suite. We will be using Asset Forfeiture to fund this project. 5 Robertson, Danita From: Rodino, James Sent: Wednesday, October 20, 2010 11: 10 AM To: Robertson, Danita Subject: Fw: Corona Solutions Price Quote Attachments: Carona Solutions Price Quote - Vernon Police Department .pdf Corona Solutions Price Quote -... James P. Rodino Interim Chief of Police IntegritylQuality of ServiceQProfessiona I ism PTeamworkTInnovationI Vernon Police Department 4305 Santa Fe Avenue Vernon, CA 90058 323-587-5171 ext. 115 323-353-2037 (Cell) jrodino@covpd.org -----Original Message ----- From: Brian Bader[mailto:brian.bader@coronasolutions.com] Sent: Thursday, August 12, 2010 18:29 To. Rodino, James Subject: Corona Solutions Price Quote Chief Rodino, As requested, attached is the price quote for our Discover product. Per your CAD question, Richmond Indiana Police Department is a customer who has VisionAir. I would be happy to facilitate a call should you want to speak with them. Please feel free to contact me should you have any questions regarding the quote or would like me to set up a call with Richmond PD. Regards, Brian 1 Corona Solutions 3100 WCR 21 Fort Lupton, CO 80621 Corona Solutioel s (720)685-9550 Vernon Police Department 4305 Santa Fe Ave Vernon, CA 90058 USA - 08/12/2010 Ops Force: Discover Annual fee for data processing, first year 08/ 12/2010 Ops Force: Discover Setup - IT/Programming Implementation 08/12/2010 Ops Force: Discover Setup - Training (2 Days/non-local) 08/12/2010 Estimated Annual Renewal depending on Event Count: $3200.00 Accepted By: Accepted Date: 1 3,200.00 1 10,000.00 1 4,800,00