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Resolution No. 2012-084RESOLUTION NO. 2012-84. A RESOLUTION OF THE CITY COUNCIL OF THE CITY OF VERNON APPROVING AND AUTHORIZING THE EXECUTION OF A CITY OF VERNON LICENSE AND SUPPORT AGREEMENT BY AND BETWEEN THE CITY OF VERNON AND DECADE SOFTWARE COMPANY, LLC FOR ENVIRONMENTAL HEALTH SOFTWARE AND RELATED SERVICES WHEREAS; Decade Software Company, LLC ("Decade") offers an environmental health management software system called Envision to manage and track inspection and health permit fee data; and WHEREAS, the City of Vernon has utilized Envision through a prior agreement with Decade, and Decade has submitted a new License and Support Agreement, Agreement Number 1091-2012, for the initial period July 1, 2012 through June 30, 2013 (the "Agreement"), which Agreement will automatically renew for successive one year terms if not canceled at least sixty days prior to the end of each term; and WHEREAS, by memo dated May 10, 2012, the Interim Director of Health & Environmental Control has recommended the approval of the Agreement; and WHEREAS, the City Council of the City of Vernon has determined that, pursuant to Vernon City Code Section 2.27(b)(1),.it is in the public interest and necessity to enter into the Agreement with Decade. NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF VERNON AS FOLLOWS: SECTION 1: The City Council of the City of Vernon hereby finds and determines that the recitals contained hereinabove are true and correct. SECTION 2: The City Council of the City of Vernon hereby approves the Agreement with Decade Software Company, LLC, a copy of which is attached hereto as Exhibit A. SECTION 3: The City Council of the City of Vernon hereby authorizes the Mayor or Mayor Pro-Tem to execute said Agreement for, and on behalf of, the City of Vernon and the City Clerk, or Deputy City Clerk, is hereby authorized to attest thereto. SECTION 4: The City Council of the City of Vernon hereby instructs the City Administrator, or his designee,.to take whatever actions are deemed necessary or desirable for the purpose of implementing and carrying out the purposes of this Resolution and the transactions herein approved or authorized. SECTION 5: The City Council of the City of Vernon hereby directs the City Clerk, or the City Clerk's designee, to send one fully executed Agreement to: Decade Software Company, LLC Attn. Kevin Delaney 1195 West Shaw Avenue Fresno, CA 93711 - 2 - SECTION 6: The City Clerk of the City of Vernon shall certify to the passage, approval and adoption of this resolution, and the City Clerk of the City of Vernon shall cause this resolution and the City Clerk's certification to be entered in the File of Resolutions of the Council of this City. APPROVED AND ADOPTED this 5th day of June, 2012. Name: William J. Davis Title:-Llle / Mayor Pro -Tern 3 STATE OF CALIFORNIA ) ) ss COUNTY OF LOS ANGELES ) I, Willard G. Yamaguchi, City Clerk of the City of Vernon, do hereby certify that the foregoing Resolution, being Resolution No. 2012-84, was duly passed, approved and adopted by the City Council of the City of Vernon at a regular meeting of the City Council duly held on Tuesday, June 5, 2012, and thereafter was duly signed by the Mayor or Mayor Pro-Tem of the City,of Vernon. Executed this day of June, 2 12, at Vernon, California. W llard a chi ity Cle (SEAL) - 4 - EXHIBIT A DECADE 4�oQ software company Trusted to do more. Decade License and Support Agreement City of Vernon Health & Environmental Control Department Agreement Number 1091-2012 Revision 1.0 05/08/2012 Signed contract must be returned, to Decade by Client, within 30 days of receipt. In the event signed contract is not received by Decade within 30 days of Client receipt, prices and terms contained herein are subject to increase. Contents 1. Definitions.....................:...........................:...........................................................................................................:.................:..2 2. License........................................................ ......................................................................................... ..................................... 2 3. Ownership.................................................................................................................................................................................. 3 4. Prices, Adjustments, and Taxes..................................................................................................................................................4 5. Support Services........................................................................................................................................................................5 6. Items Not Covered by this License and Support Fee..................................................................................................................6 7. Warranty and Limitation of Decade's Liability.............................................................................................................................7 8. Binding Dispute Resolution........................................................................................................................................................ 9 9. Client Responsibilities..............................................................................................................................................................10 10. Version and Module Upgrades......................................................................................................................................... 10 11. Early Termination ............................ :...................................................................................................... .......................... 11 12. Actions Upon Termination................................................................................................................................................ 11 13. Decade Staff ............... .......................... .....................................................................:..................................................... 11 14. Access to Client Systems................................................................................................................................................. 11 15. Notice....................................................................................................:.....:................................................................... 11 16. General.:.............................................................................................................................................:............................ 12 17. Acceptance of Agreement................................................................................................................................................ 13 Appendix A. Volumes, Prices, and Payment Schedule for License Fees.............................................................................. 14 AppendixB. Dates and Term............................................................................................................................................... 16 Appendix C. Professional Services Rates............................................................................................................................. 17 AppendixD. Third Party Software.........................................................................................................................................18 License and Support Agreement Decade Software Company, LLC LICENSE AND SUPPORT AGREEMENT THE AGREEMENT made by and between DECADE SOFTWARE COMPANY, LLC. ("Decade") with principal place of business.at 1195 West Shaw Avenue, Fresno, California 93711, and the City of Vernon, a California charter city and municipal corporation (hereinafter "City or "Client), on behalf of the City's Health and Environmental Control Department, with principal place of business at 4305 Santa Fe Avenue, Vernon, California 90058. WHEREAS Decade is the developer and owner of a certain set of software products marketed using the trade name EnvisionConnect; AND WHEREAS Client desires to obtain from Decade a revocable, non-exclusive, non -sub licensable and non -transferable license to use Decade's Licensed Programs and services; NOW THEREFORE this Agreement witnesses that for good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, and the mutual promises herein, the parties agree as follows: Appendices The following appendices are attached to form part of this Agreement: Appendix Description Appendix A Volumes, Prices, and Payment Schedule for License Fees Appendix B Dates and Term Appendix C Professional Services Rates Appendix D Third Party Software In the event of a conflict between the main body of the Agreement and an Appendix to the Agreement, the terms of the Appendix shall prevail. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC 1. Definitions I.I. Agreement. The agreement set forth in this document 1.2. Licensed Materials: The term "Licensed Materials" shall mean computer programs, in object form, and all related documentation and materials provided to Client under the terms of this Agreement. Licensed Materials shall not include Source Code. 1.3. Licensed Programs. The term "Licensed Programs" shall mean the object code version of the software, as well as all updates, enhancements and releases. Licensed Programs are a sub -set of the Licensed Materials. 1.4. Decade Source Code. The term 'Decade Source Code" shall mean a full source language statement of the programs owned by Decade used to prepare the Licensed Programs, including any updates; enhancements, revisions and modifications thereto that are provided to Client under this Agreement. Decade Source Code shall not include any source language statements, for any portion of the Licensed Programs owned by or sublicensed from third parties. 1.5. Effective Date. The term "Effective Date" shall mean a specific mutually agreed upon date as defined in Appendix B, Dates and Term. 1.6. Anniversary Date. The term "Anniversary Date" shall mean a specific mutually agreed upon date as defined in Appendix B, Dates and Term. 1.7. Version. The term "Version" shall mean an issue of Licensed Programs, which has been made available to the Client. 1.8. Professional Service Request (PSR). The term "PSR" shall mean the document and process required to authorize professional services which are outside of those agreed to. 1.9. EnVlsionConnect. The term EnvisionConnect shall mean the trade name for the Licensed Programs provided under this Agreement as described in Appendix A. ' 1.10. Inspector. The term "Inspector" shall mean a Client staff member whose job function requires fifty percent (50%) or more time is spent conducting field activities such as inspections or. investigations. 2. License 2.1. Decade hereby grants to Client, and Client hereby accepts from Decade, subject to the terms and conditions of this Agreement, a revocable, non-exclusive, non -sub licensable and non -transferable license ("License") to use the Licensed Materials solely for Client's own use. The License shall be restricted for use with one (1) production server database with a single set'of master code tables. 2.2. The License also authorizes Client to maintain aback up copy of the Licensed Programs for use with databases for back up and testing purposes only. Client agrees to maintain appropriate records on the quantity and location of all such copies, and produce same on demand by Decade. Client City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC agrees to include the Decade copyright notice on all copies, in whole or in part, in any form. Client agrees to receive prior written approval from Decade before copying any portion of the Licensed Programs for any other purpose, which Decade may, at its sole and unfettered discretion, grant or not grant. 2.3. Client may not assign, sublicense or otherwise transfer, in whole or in part, the License, this Agreement or any of its rights or obligations hereunder, whether voluntarily, by operation of law or otherwise, without the prior written consent of Decade. 2.4. Client agrees to not allow access to the Licensed Programs to any third party without written permission from Decade. 3. Ownership 3.1. Decade is the lawful owner or licensee of all proprietary rights whatsoever in the Licensed Materials including any changes, additions, and enhancements in the form of new or partial programs or documentation, but not as -to limit the generality thereof, all copyright interests in the Licensed Materials. All copies of the Licensed Materials provided to, or reproduced by, the Client pursuant to this Agreement are, and remain the property of Decade. No rights in the Licensed Materials are granted to anyone other than those set forth in this Agreement. The Client shall use its commercially reasonable best efforts to prevent any violations of the Decade's property rights in the Licensed Materials and shall, under no circumstances, sell, lease, sublease, sublicense, assign, barter, encumber, or otherwise transfer the Licensed Materials or use the Licensed Materials for the processing of data for others, except as provided herein. 3.2. The Client shall have no right to modify, enhance or otherwise change the Licensed Materials in any way without the prior written consent of Decade, however the Client shall be entitled to merge the Licensed Materials into other materials to form a system, provided that upon termination of the License granted by this Agreement, the Licensed Materials will be completely removed from the system and treatedas though permission to merge had never been granted. Use of the Licensed Materials in a system shall remain subject to all other terms of this Agreement. 3.3. The Licensed Materials and all other data or materials supplied by Decade to Client are confidential and proprietary to Decade, protected by law and of substantial value to Decade, and their use and disclosure must be carefully and continuously controlled; 3.4. The Licensed Materials and the Source Code are protected by the Copyright Laws of the United States. 3.5. All logos, trademarks and trade names of Decade are proprietary to Decade and may only be used as authorized in writing by Decade. 3.6. Client shall keep all property of Decade free and clear of all claims, liens and encumbrances. 3.7. Client shall notify Decade immediately of the unauthorized possession, use or knowledge. of any item supplied to Client pursuant of this Agreement. City of Vernon Revision: 1.0 .Revision Date: 06/09/2012 License and Support Agreement 4 Decade Software Company, LLC 3.8. In the event Client breaches or attempts to breach any of the provisions of this Section 3, Decade shall have the right, in addition to such other remedies which may be available to it, to injunctive relief enjoining such breach or attempt to breach, it being acknowledged that legal remedies are inadequate. The provisions of this Section 3 shall survive termination of this Agreement, 4. Prices, Adjustments, and Taxes 4.1. Prices for license fees and professional services are contained in Appendices A and D. The original license and annual fees are based on the number of Inspectors specified in Appendix A. 4.2. Client agrees to pay for additional Inspectors as they are added at Decade's then prevailing license and maintenance fees. 4.3. After the initial term and for successive terms thereafter, Decade will notify Client at least sixty (60) days prior to the end of the then current term of Decade's intent to increase prices for the successive term. 4.4. Any tax, such as sales and use taxes, exclusive of property and income taxes, that Decade is required to collect or pay based upon the sale or delivery of products or services under this Agreement shall be paid by Client to Decade, or Client shall pay directly to the taxing agency with proof of payment provided to Decade. This obligation extends retroactively if so assessed by a taxing agency. 4.5. If Client is using the Licensed Programs in California, and receives the Licensed Programs on tangible personal property (for example floppy disks, magnetic tape, Zip disk, CD-ROM, or any other medium by which the Licensed Programs are temporarily stored to effect transfer to Client's computer) then the full license and support fee, as well as training and -conversion fees, are subject to California sales and use tax. The definition of transfer is the leaving behind of such tangible personal property. However, if the Licensed Programs are received by Client over communication lines, via the Internet, a bulletin board service or through a direct connection between Client and Decade computers, the license and support, training, and conversion fees are not subject to sales and use tax. In California, all parts and supplies are subject to sales and use tax, and hourly -based professional services, other than training and file conversion for the Licensed Programs, are not. 4.6. If Client is using the Licensed Programs in a state other than California then Client is responsible for knowing the sales and use tax rules of that state. 4.7. Decade will assess and Client agrees to pay a late charge of I %, % per month, or the highest amount allowed by law, for each month a payment is 30 days past due. 4.8. Decade reserves the right to withhold services for non-payment of fees. 4.9. Section 6 lists products and services that are not included in the license and support fee. Fees for Client's use of these items are due and payable when invoiced. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC 5.. Support Services The following services are included in the license and support fees: 5.1. Telephone Support Decade provides telephone support via a toll free number for Client's usability questions and/or problem resolution. Support is provided during Decade's regular business hours (8:00 A.M. to 5:00 P.M., Pacific Time, Monday through Friday, with Federal and State holidays excluded.) Holiday's Include. New Year's Day Martin Luther King Jr. Birthday Presidents' Day Memorial Day Independence Day Labor Day Thanksgiving Day The Friday after Thanksgiving Christmas Eve Christmas Day Issues can be reported 24-hours a day via Decade's web -based incident reporting system, e-mail, fax or telephone. Decade supports both the applications, it develops and provides first -tier support the database backend on which these applications run. 5.2. Web -based Support All clients have 24-hour access to Decade's web resources. • Incident Reporting • Resolution Reporting • System Documentation • "Did You Know" Articles • Online Support Forms 5.3. Licensed Programs Decade will provide. Licensed Programs maintenance, which includes Maintenance defect fixes, and any other required modifications to keep the Licensed Programs in conformance with the specifications contained in the then current Decade Licensed Materials. Decade will amend the specifications only to remove documentation errors, provide consistency of interpretation or describe improvements to the Licensed Programs. Decade will correct any error or malfunction in the Licensed Programs that prevents them from operating in conformance with the then current Licensed Materials, or Decade will provide a commercially reasonable alternative that will conform to the then current Licensed Materials. If Client's system is inoperable due to a reproducible error or malfunction, and Client is using the current release of the Licensed Programs, Decade will provide continuous effort to correct the error or malfunction. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC 5.4. User Community User Groups: User group meetings occur on a frequency determined by Tools the user community. These meetings allow users to share ideas, workflows, etc. Client may send representatives to any user group meeting conducted by Decade clients. Decade's clients use a Community Web Site to share information such as workflows for the Licensed Programs, environmental regulation workflows, user -customized reports, and general questions and answers. Clients have the freedom to upload/download useful reports, scripts, and other files at times most convenient to them. In addition, they can join groups, be automatically notified when updates are made to their group, when questions are posed by others, when responses are provided to questions, etc. 5.5. Refresher Training There will be no charge for refresher training conducted at Decade's office on mutually agreeable dates, if the material was covered and the attendee(s) Attended Client's initial training. Refresher training does not include training for new Licensed Programs or Client staff that have not been trained before, which are billable services. 5.6. Client Relationship Decade utilizes a Client Relationship Management (CRM) software Management application that enables Decade to manage every aspect of our relationship with the client. Client information acquired from sales, marketing, client service, and support is captured and stored in a centralized database to improve client satisfaction. Decade will not release any Client information without prior authorization from the Client. 5.7. Service Modification Decade has the right to eliminate, add to, or modify these services. 6. Items Not Covered by this License and Support Fee 6.1. The following services will be provided on a fee basis. Appendix A contains prices for license fees, and all services that are agreed upon as a condition of this Agreement. Services not specifically included can be obtained from Decade after completion and approval of a Professional Service Request (PSR) at the rates identified in Appendix C. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC 6.2. Support Initiated Decade's normal working hours are 8:00 A.M. to 5:00 P.M., Pacific Time, Outside Normal Monday throughFriday, with Federal and State holidays excluded. If Working Hours Client requires or initiates service outside these hours, Client will pay for such support at Decade's prevailing rates. Holidays Include New Year's Day Martin Luther King Jr. Birthday Presidents' Day Memorial Day Independence Day Labor Day Thanksgiving Day The Friday after Thanksgiving Christmas Eve Christmas Day 6.3. Data Conversion 6.4. Data Correction or Unless caused by Decade's negligence while working on Client's system. Restoration 6.5. Custom Programming 6.6. Software Implementation 6:7. Initial and New Staff Training 6.8. Client will reimburse Decade for out-of-pocket costs expended on Client's behalf, unless such costs are caused by Decade's negligence. These can include travel and per diem, parts and supplies, media and reproduction, and long distance calls initiated from Decade to Client's system. Decade will obtain Client's prior approval before expending more than $100.00 per incident. 7. Warranty and Limitation of Decade's Liability 7.1. Decade warrants that the media used to deliver the Licensed Materials to Client is free from mechanical or recording defects, and if such defects are found, Decade will immediately replace the defective media. 7.2. Decade warrants that it is the owner or licensee of the Licensed Materials and that it has the right to grant the License granted hereunder. Decade agrees to defend Client against, and pay the amount of any adverse,final judgment (or settlement to which Decade consents) resulting from third party claim(s) (hereinafter "Indemnified Claims") that the Licensed Materials infringe any copyright or patent; provided Decade is notified promptly in writing of the Indemnified Claims and has sole control over its defense or settlement, and Client provides reasonable assistance in defense of same. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC 7.3. Decade warrants that the Licensed Programs will perform substantially in accordance with its then - current Licensed Materials, at no additional cost to Client, provided that: (a) the Licensed Programs have not been modified, changed or altered by anyone other than Decade or as authorized by Decade in writing; (b) Client is operating the then -current version of the Licensed Programs; (c) Client's computer system is in good operating order and is installed in a suitable operating environment; (d) Client's computer system configuration used in the operation of the Licensed Programs meets Decade's approved specifications; (e) the error or defect is not caused by Client or its agents, employees or contractors; (f) Client promptly notifies Decade of the error or defect when it is discovered; (g) all fees then due to Decade have been paid; and (h) Client is not otherwise in breach of its obligations under this Agreement. In such event, Decade shall use its commercially reasonable efforts to cause the Licensed Programs to perform substantially in accordance with its then -current Licensed Materials as soon as reasonably practicable under the circumstances. 7.4. If Client notifies Decade of such error or defect and, after investigation by Decade, Decade determines that such error or defect occurred as a result of Client not being in compliance with one or more of the reasons listed in Section 7.3 above, then Client shall reimburse Decade at Decade's then prevailing rates for all costs incurred in investigating such error or defect. 7.5. EXCEPT AS SPECIFICALLY SET FORTH HEREIN, THERE ARE NO OTHER WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE LICENSED PROGRAMS, THE LICENSED MATERIALS OR ANY UPDATES, ENHANCEMENTS OR RELEASES THERETO, OR ANY OTHER SERVICES OR GOODS PROVIDED BY DECADE TO CLIENT IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A------ - -- -- PARTICULAR PURPOSE. AS AN EXPRESS LIMITATION OF LIABILITY, CLIENT'S SOLE AND EXCLUSIVE REMEDIES AND DECADE'S ONLY OBLIGATIONS UNDER THE WARRANTIES SET FORTH ABOVE AND THIS AGREEMENT IS TO CAUSE THE LICENSED PROGRAMS TO OPERATE SUBSTANTIALLY IN ACCORDANCE WITH DECADE'S THEN -CURRENT LICENSED MATERIALS OR TO CORRECT THE THEN - CURRENT LICENSED MATERIALS AT DECADE'S SOLE AND UNFETTERED DISCRETION. 7.6. DECADE DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED'IN THE LICENSED PROGRAMS SHALL MEET CLIENT'S REQUIREMENTS OR SHALL OPERATE IN COMBINATION WITH OTHER SOFTWARE OR SYSTEMS WHICH CLIENT SELECTS FOR USE, OR THAT THE OPERATION OF THE LICENSED PROGRAMS SHALL BE UNINTERRUPTED OR ERROR FREE, OR THAT ALL ERRORS AND DEFECTS HAVE BEEN IDENTIFIED AND CORRECTED BY DECADE. 7.7. DECADE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER SUFFERED OR INCURRED BY CLIENT AS A CONSEQUENCE OF THE USE OR PERFORMANCE OF THE LICENSED PROGRAMS OR OTHERWISE, EVEN IF DECADE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY EVENT, UNDER NO CIRCUMSTANCES SHALL DECADE BE LIABLE FOR ANY LOSS, COST, EXPENSE OR DAMAGE TO CLIENT IN AN AMOUNT EXCEEDING THE SUM OF THE INITIAL LICENSE FEE ACTUALLY PAID BY CLIENT TO DECADE UNDER THIS AGREEMENT, WHETHER ARISING AS A RESULT OF: (A) ANY BREACH OF THIS AGREEMENT BY DECADE; A ANY ACT OR FAILURE TO ACT OF DECADE; OR (C) ANY CLAIM MADE AGAINST CLIENT BY ANY OTHER PARTY, EVEN IF DECADE HAS BEEN ADVISED OF THE CLAIM OR POTENTIAL CLAIM. CLIENT AGREES THAT IT City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC SHALL NOT ASSERT ANY CLAIMS AGAINST DECADE BASED ON ANY THEORY OF STRICT LIABILITY. 7.8. General Indemnification 7.8.1. Any obligation by Decade to defend or indemnify Client shall be conditioned per Client doing all of the following: 7.8.1.1. Notifying Decade of the claims, damages, losses and/or expenses in writing within a reasonable period of time, such that Decade suffers no prejudice to its rights; 7.8.1.2. Giving Decade the right to control and direct the defense and settlement of that action; 7.8.1.3. Making no compromise, settlement or admission of liability; and 7.8.1.4. Providing reasonable assistance and cooperates in the defense of that action. 7.8.2. Decade's obligations as stated in this section will not apply to any claim, suit or proceeding to the extent it is based on any of the following: 7.8.2.1. Any modification of the EnvisionConnect software other than by Decade, or the combination of the software with non -Decade software or any hardware that fails to comply with the EnvisionConnect hardware and software requirements; 7.8.2.2. Client's use of other than the latest release of the EnvisionConnect software if Client is informed that a claim, suit or proceeding can be avoided by use of the latest release; 7.8.2.3. Any use of the EnvisionConnect software not authorized by this Agreement; or 7.8.2.4. Any modification or derivative work made by Decade based on Client's instructions, designs or specifications. 8. Binding Dispute Resolution The parties shall use reasonable efforts to amicably settle all disputes, controversies, or differences, which may arise between them ("Dispute"). If no resolution is reached, the parties shall submit the Dispute to a mutually acceptable mediator, initiated by written demand of one party served on the other, and if the mediator determines that the Dispute cannot be resolved by mediation, then the Dispute shall be submitted to binding arbitration in accordance with the rules and regulations of the American Arbitration Association. Arbitration shall take place in Los Angeles, California. The arbitration award shall be supported by written conclusions of law and fact. Punitive damages shall not be permitted under any circumstances. The existence of the dispute, the dispute resolution process and the arbitrators' award shall be maintained confidential, provided that the arbitrators' award may be entered as a final judgment in any court in Los Angeles County, California having jurisdiction. The provisions of this Section 8 shall not apply to those instances in which either party is entitled to seek injunctive relief pursuant to the terms of this Agreement and desires to do so. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement 10 Decade Software Company, LLC 9. Client Responsibilities Client is responsible for the following: 9.1. Timely payment of Decade invoices. 9.2. Provisions of a test system, and use of said system, prior to installing any enhancements, Versions, or Licensed Programs. This shall include testing of any changes made by the Client, including but not limited to: • Reports • Page Layouts • Support Codes • Configurations 9.3. Provision of appropriate operating environment for Client's computer system, Client employees, and Decade staff when at Client location. 9.4. Provision of knowledgeable, competent operators with an understanding of Client's operations. 9.5. Scheduled training to properly prepare Client's staff to use Licensed Programs. 9.6. Backing up files and Licensed Programs daily, or whenever they change, and keeping them in a secure place. 9.7. Notifying Decade of a problem as soon it appears. 10. Version and Module Upgrades 10.1. Decade will periodically make Licensed Programs upgrades and enhancements available to Client. Decade will provide the necessary instructions and software tools so Client can install the upgrades and modifications. 10.2. Decade will test each new Version in beta prior to. releasing the software to Client. Client will be provided a test environment in which new Versions will be installed prior to the release of a production Version. 10.3. Client will maintain its system at the current release level of the Licensed Programs. Ninety (90) days after the releaseof a new Licensed Programs Version, Decade will not be obligated to maintain prior Versions. Decade will have the sole discretion to decide if new Licensed Programs are a no charge upgrade, a no charge enhancement, or a billable offering. Billable offerings are optional, and Client will not be required to purchase them to maintain the current release level. City of Vernon Revision: 1.0 Revision Date: 05109/2012 License and Support Agreement Decade Software Company, LLC 11 11. Early Termination 11.1. Either party may terminate this Agreement for a material breach of this Agreement, provided that the party in default has not cured or corrected such breach within thirty (30) days of receiving notice of such breach from the non -breaching party. Such termination may be in addition to any other rights and remedies the terminating party may have at law or in equity. 12. Actions Upon Termination 12.1. Client will cease using Licensed Materials immediately upon termination. 12.2. Within thirty (30) days after termination for any reason, Client will furnish Decade an affidavit certifying that the original and all copies, in whole or in part, of the Licensed Materials have been removed from Client's hardware and either returned to Decade or destroyed by Client. 12.3. Client will pay all amounts due Decade. 13. Decade Staff 13.1. Client shall not attempt to hire any current or former Decade staff member without prior written consent from Decade. 14. Access to Client Systems 14.1. Client agrees to install such telephone lines, communications software, and communications equipment necessary to allow remote access to Client's computer system. This access will be used to provide technical support and problem resolution. Client shall install its own security measures to prevent unauthorized access. Client shall be responsible for all expenses associated with obtaining and installing such telephone lines and communication equipment. Decade shall provide Client with the appropriate communication software at no additional cost. In the event Decade has to access Client's system remotely, Client shall reimburse Decade for the cost of the telephone call. 15. Notice 15.1. Any notice, request, demand, consent, or other communications provided or permitted hereunder shall be in writing and.given by personal delivery, transmitted by facsimile, or sent by ordinary mail, postage paid, addressed to the party for which it is intended at its address as follows: City of Vernon Revision: 1.0 Revision Date: 05/0912012 License and Support Agreement Decade Software Company, LLC 12 For Decade: Attention: Kevin Delaney 1195 West Shaw Avenue Fresno, CA 93711 Phone: 800-233-9847 ext 703 Fax: 559-222-1365 E-mail: kevindelanevnn.decadesoftware.com For Client: Attention: Leonard Grossberg Interim Director / Health Officer 4305 Santa Fe Ave. Vernon, CA. 90058 Phone: (323) 583-8811 ext. 231 E-mail: Zarossberg(a ci.vernon.ca:us 16. General 16.1. Any clause of this Agreement found to be unenforceable shall be severed from this Agreement and the remainder of the Agreement shall remain in full force and effect. 16.2. Any waiver of any clause of this Agreement shall not constitute a subsequent waiver of that clause or any other clause. Failure or delay of either party to enforce compliance with any clause shall not constitute a waiver of such clause. 16.3. This Agreement shall be governed by California law, and the court of competent jurisdiction shall be in Los Angeles, California. 16.4. In the event litigation is required to. enforce performance of this Agreement, the prevailing party shall be reimbursed the costs of enforcement, including, but not limited to attorney fees and costs, witness fees and costs, and court costs. 16.5. This Agreement replaces all other prior agreements, orally or in writing, relating to the subject matter contained herein, including any made by other parties such as distributors, consultants, dealers or resellers. This Agreement can only be modified in writing as approved by authorized signatories of both parties. 16.6. This Agreement is binding upon and shall inure to the benefit of the legal successors and assigns of the parties. 16.7. Unless otherwise provided herein, Decade may utilize third parties to provide certain services, products or licenses. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement 13 Decade Software Company, LLC 17. Acceptance of Agreement Decade and Client have caused this Agreement to be executed by their duly authorized representatives on the respective dates entered below: City of Vernon UZ William Davis, Mayor Pro -Tern ATTEST: Willard G. Yamaguchi, City Clerk APPROVED AS TO FORM: Willard G. Yamaguchi, Chief Deputy Attorney The person signing this Agreement on behalf of the Client warrants that they have read and understand 9 the terms and conditions contained herein, are authorized to sign on behalf of the Client and accept personal responsibility for damages if they are not so authorized. Decade Software Company, LLC Ke"Vim' laney, President Printed Name City of Vernon Revision: 2.0 Revision Date: 05/16/2012 Date Agreed License and Support Agreement Decade Software Company, LLC 14 Appendix A. Volumes, Prices, and Payment Schedule for License Fees A.1 Number of Inspectors Inspectors and Program Areas Numbers Number of Inspectors 6 Number of Inspectors Using EnvisionConnect Remote 5 A.2 Licensed Programs EnvisionConnect—Licensed Programs Included in this Agreement: ® EnvisionConnect ® EnvisionConnect Remote Use El EnvisionConnect Portal — Public Access Extender Batch Payments Import Tool (BPI) PA to CUPA Transfer Process Mobile Vector Control Management A.3 EnvisionConnect Prices A.3.1 Prices No. of At Monthly Ck Annual License and Support Fees Inspectors Rate Annual Cost EnvisionConnect 6 $ 105.00 $8,802.00 ® EnvisionConnect Remote Use 5 $ 52.50 $7,656.00 Subtotal 4:1a eFa nn Total Recurring Fees $16,458.00 These prices may be increased annually on the anniversary Date, upon at least sixty (60) days prior notice to client. A.4 Payment Schedule All invoices are payable net thirty (30) days. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC 15 A.5 Payment Frequency Second and successive Annual License Renewal Fees, may be paid in advance annually or monthly, Client's choice, Ck Payment Frequency ® Annually ❑ Quarterly ❑ Monthly A.6 Client Taxes Tax Rate Exempt Exemption Number A.7 Client Contact for Billing Issues Client Contact Person for Billing Issues Leonard Grossberg Interim Director/Health Officer 430 Santa Fe Ave. Vernon, CA 90058 Phone: (323) 583-8811 Ext. 231 E-mail: Igrossbergna ci.vernon.ca.us City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC 16 Appendix B. Dates and Term This Agreement shall become effective as specified below ("Effective Date") or when Decade provides the Licensed Programs or services hereunder, whichever is earlier. The month and day of the Effective Date shall determine the anniversary date (hereinafter "Anniversary Date"). This Agreement shall have a term of one year, 07/01/12 to 06/30/13. In the event the Agreement is not terminated, as specified herein, it shall be automatically renewed for successive [one year] terms on the same conditions in effect at the conclusion of the ending term. Either party may terminate this Agreement at the end of the initial or any successive term by giving the other parity at least sixty (60) days prior written notice. Milestone Summary Milestone Effective Date: Date 07/01/12 Anniversary Date 07/01/12 Agreement Term Begins 07/01/12 Agreement Term Ends 06/30/13 City of Vernon Revision: 1.0 Revision Date: 65/09/2012 License and Support Agreement Decade Software Company, LLC 17 Appendix C. Professional Services Rates Any services requested outside of those listed in Section 5 Support Services will require authorization through a Professional Service Requests (PSR) signed by both parties. . The following rates will apply for the listed professional services. Item Rate Per Unit Professional Services • Custom Programming $126.00 Hour Consultation $126.00Hour • Report Development $126.00 Hour Training • Training at Client Facility - Maximum $1,470.00 Day of 6 participants • Training at Client Facility - Maximum $2,205.00 Day of 15 participants • Training at Decade Facility $1,470.00 Day • Training Online Using WebEx $105.00 Hour Support • Phone Support Outside Normal $189.00 Hour Service Hours • Third Party Support $126.00 Hour Travel Expenses • An estimate of per diem travel expenses will be provided at the time the PSR is created. These prices may be increased annually on the Anniversary Date, upon at least sixty (60) days prior notice to client. City of Vernon Revision: 1,0 Revision Date: 05/09/2012 License and Support Agreement 18 Decade Software Company, LLC Appendix D. Third Party Software DA SAP Crystal Reports Crystal Reports is a database report designer and viewer owned by SAP. Decade utilizes Crystal Reports to design "canned" and custom reports that are later distributed with the Licensed Materials. The Licensed Materials includes a server -side report generation component. This is allowed under section 4.2.5 of the Crystal Reports Standard, Professional, and Developer License Agreement. Use of the server -side report generation component within the Licensed Materials is subject to the following terms. D.1.1 Client agrees not to modify, disassemble, decompile, translate, adapt or reverse -engineer the Runtime Product or the report file (.RPT) format; D.1.2 Client agrees not to distribute the Runtime Product to any third party; . D.1.3 Client agrees not to use the Runtime Product to create for distribution a product that is generally competitive with SAP product offerings; D.1.4 Client agrees not to use the Runtime Product to create for distribution a product that converts the report file (.RPT) format to an alternative report file format used by any general-purpose report writing, data analysis or report delivery product that is not the property of SAP; D.1.5 Client agrees not to use the Runtime Product on a rental or timesharing basis or to operate a service bureau facility for the benefit of third -parties; D.1.6 SAP AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT OF THIRD PARTY RIGHTS. SAP AND ITS SUPPLIERS SHALL HAVE NO LIABILITY WHATSOEVER FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, COVER OR OTHER DAMAGES ARISING UNDER THIS AGREEMENT OR IN CONNECTION WITH THE SOFTWARE. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 OFFICE OF THE CITY CLERK 4305 Santa Fe Avenue, Vernon, Califomia 90058 Telephone (323) 583-8811 June 7, 2012 Kevin Delaney, Managing Member Decade Software Company, LLC 1195 West Shaw Avenue Fresno, CA 93711 Re: Software License and Support Agreement Dear Mr. Delaney: Transmitted herewith is a copy of the fully executed agreement, as referenced above, approved by City Council on June 5, 2012, through Resolution No. 2012-84. If you have any questions regarding this matter, please call Leonard Grossberg, at (323) 583- 8811 ext. 231. Very ly yours, WILLARD G. Y. City Clerk WGY:dj Enclosure c: Leonard Grossberg Purchasing Department Resolution No. 2012-84 Agreement File No. 12-048 E,clusively Industriaf DECADEM Q,&Q software company Trusted to do more. Decade License and Support Agreement City of Vernon Health & Environmental Control Department Agreement Number 109.1-2012 Revision 1.0 05/08/2012 Signed contract must be returned, to Decade by Client, within 30 days of receipt. In the event signed contract is not received by Decade within 30 days of Client receipt, prices and terms contained herein are subject to increase. Contents 1. Definitions..................................................................................................................................................................................2 2. License......................................................................................................................................................................................2 3. Ownership.................................................................................................................................................................................. 3 4. Prices, Adjustments, and Taxes.................................................................................................................................................4 5. Support Services........................................................................................................................................................................ 5 6. Items Not Covered by this License and Support Fee..................................................................................................................6 7. Warranty and Limitation of Decade's Liability.............................................................................................................................7 B. Binding Dispute Resolution........................................................................................................................................................9 9. Client Responsibilities.............................................................................................................................................................. 10 10. Version and Module Upgrades......................................................................................................................................... 10 11. Early Termination... ......................... .............................. ......... ................................................................. . .................... 11 12. Actions Upon Termination................................................................................................................................................ 11 13. Decade Staff.................................................................................................................................................................... 11 14. Access to Client Systems................................................................................................................................................. 11 15. Notice.............................................................................................................................................................................. 11 16. General............................................................................................................................................................................ 12 17. Acceptance of Agreement................................................................................................................................................ 13 Appendix A. Volumes, Prices, and Payment Schedule for License Fees.............................................................................. 14 AppendixB. Dates and Term............................................................................................................................................... 16 Appendix C. Professional Services Rates. ....... ................................................ . . ... . .. .... ................................................ 17 AppendixD. Third Party Software......................................................................................................................................... 18 License and Support Agreement 1 Decade Software Company, LLC LICENSE AND SUPPORT AGREEMENT THE AGREEMENT made by and between DECADE SOFTWARE COMPANY, LLC. ("Decade") with principal place of business at.1195 West Shaw Avenue, Fresno, California 93711, and the City of Vernon, a California charter city and municipal corporation (hereinafter "City or "Client), on behalf of the City's Health and Environmental Control Department, with principal place of business at 4305 Santa Fe Avenue, Vernon, California 90058. WHEREAS Decade is the developer and owner of a certain set of software products marketed using the trade name EnvisionConnect; AND WHEREAS Client desires to obtain from Decade a revocable, non-exclusive, non -sub licensable and non -transferable license to use Decade's Licensed Programs and services; NOW THEREFORE this Agreement witnesses that for good and valuable consideration, the receipt and sufficiency of which are hereby acknowledged, and the mutual promises herein, the parties agree as follows: Appendices The following appendices are attached to form part of this Agreement: Appendix Description Appendix A Volumes, Prices, and Payment Schedule for License Fees Appendix B Dates and Term Appendix C Professional Services Rates Appendix D Third Party, Software In the event of a conflict between the main body of the Agreement and an Appendix to the Agreement, the terms of the Appendix shall prevail. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC 1. Definitions 1.1. Agreement. The agreement set forth in this document 1.2. Licensed Materials. The term "Licensed Materials" shall mean computer programs, in object form, and all related documentation and materials provided to Client under the terms of this Agreement. Licensed Materials shall not include Source Code. 1.3. Licensed Programs. The term "Licensed Programs" shall mean the object code version of the software, as well as all updates, enhancements and releases. Licensed Programs are a sub -set of the Licensed Materials. 1.4. Decade Source Code. The term "Decade Source Code" shall mean a full source language statement of the programs owned by Decade used to prepare the Licensed Programs, including any updates; enhancements, revisions and modifications thereto that are provided to Client under this Agreement. Decade Source Code shall not include any source language statements for any portion of the Licensed Programs owned by or sublicensed from third parties. 1.5. Effective Date. The term "Effective Date" shall mean a specific mutually agreed upon date as defined in Appendix B, Dates and Term. 1.6. Anniversary Date. The term "Anniversary Date" shall mean a. specific mutually agreed upon date as defined in Appendix B, Dates and Term. 1.7. Version. The term "Version" shall mean an issue of Licensed Programs, which has been made available to the Client. 1.8. Professional Service Request (PSR). The term "PSR" shall mean the document and process required to authorize professional services which are outside of those agreed to. 1.9. EnvisionConnect. The term EnvisionConnect shall mean the trade name for the Licensed Programs provided under this Agreement as described in Appendix A. 1.10. Inspector. The term "Inspector" shall mean a Client staff member whosejob function requires fifty percent (50%) or more time is spent conducting field activities such as inspections or investigations. 2. License 2.1. , Decade hereby grants to Client, and Client hereby accepts from Decade, subject to the terms and conditions of this Agreement, a revocable, non-exclusive, non -sub licensable and non -transferable license ("License") to use the Licensed Materials solely for Client's own use. The License shall be restricted for use with one (1) production server database with a single set of master code tables. 2.2. The License also authorizes Client to maintain a back up copy of the Licensed Programs for use with databases for back up and testing purposes only. Client agrees to maintain appropriate records on the quantity and location of all such copies, and produce same on demand by Decade. Client City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC agrees to include the Decade copyright notice on all copies, in whole or in part, in any form. Client agrees to receive prior written approval from Decade before copying any portion of the Licensed Programs for any other purpose, which Decade may, at its sole and unfettered discretion, grant or not grant. 2.3. Client may not assign, sublicense or otherwise transfer, in whole or in part, the License, this Agreement or any of its rights or obligations hereunder, whether voluntarily, by operation of law or otherwise, without the prior written consent of Decade. 2.4. Client agrees to not allow access to the Licensed Programs to any third party without written permission from Decade. 3. Ownership 3.1. Decade is the lawful owner or licensee of all proprietary rights whatsoever in the Licensed Materials including any changes, additions, and enhancements in the form of new or partial programs or documentation, but not as to limit the generality thereof, all copyright interests in the Licensed Materials. All copies of the Licensed Materials provided to, or reproduced by, the Client pursuant to this Agreement are, and remain the property of Decade. No rights in the Licensed Materials are granted to anyone other than those set forth in this Agreement. The Client shall use its commercially reasonable best efforts to prevent any violations of the Decade's property rights in the Licensed Materials and shall, under no circumstances, sell, lease, sublease, sublicense, assign, barter, encumber, or otherwise transfer the Licensed Materials or use the Licensed Materials for the processing of data for others, except as provided herein, 3.2. The Client shall have no right to modify, enhance or otherwise change the Licensed Materials in any way without the prior written consent of Decade, however the Client shall be entitled to merge the Licensed Materials into other materials to form a system, provided that upon termination of the License granted by this Agreement, the Licensed Materials will be completely removed from the system and treated as though permission to merge had never been granted. Use of the Licensed Materials in a system shall remain subject to all other terms of this Agreement. 3.3. The Licensed Materials and all other data or materials supplied by Decade to Client are confidential and proprietary to Decade, protected by law and of substantial value to Decade, and their use and disclosure must be carefully and continuously controlled; 3.4. The Licensed Materials and the Source Code are protected by the Copyright Laws of the United States. 3.5. All logos, trademarks and trade names of Decade are proprietary to Decade and may only be used as authorized in writing by Decade. 3.6. Client shall keep all property of Decade free and clear of all claims, liens and encumbrances, 3.7. Client shall notify Decade immediately of the unauthorized possession, use or knowledge, of any item supplied to Client pursuant of this Agreement. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC 3.8. In the event Client breaches or attempts to breach any of the provisions of this Section 3, Decade shall have the right, in addition to such other remedies which may be available to it, to injunctive relief enjoining such breach or attempt to breach, it being acknowledged that legal remedies are inadequate. The provisions of this Section 3 shall survive termination of this Agreement. 4. Prices, Adjustments, and Taxes 4.1. Prices for license fees and professional services are contained in Appendices A and D. The original license and annual fees are based on the number of Inspectors specified in Appendix A. 4.2. Client agrees to pay for additional Inspectors as they are added at Decade's then prevailing license and maintenance fees. 4 4.3. After the initial term and for successive terns thereafter, Decade will notify Client at least sixty (60) days prior to the end of the then current term of Decade's intent to increase prices for the successive term. 4.4. Any tax, such as sales and use taxes, exclusive of property and income taxes, that Decade is required to collect or pay based upon the sale or delivery of products or services under this Agreement shall be paid by Client to Decade, or Client shall pay directly to the taxing agency with proof of payment provided to Decade. This obligation extends retroactively if so assessed by a taxing agency. 4.5. If Client is using the Licensed Programs in California, and receives the Licensed Programs on tangible personal property (for example floppy disks, magnetic tape, Zip disk, CD-ROM, or any other medium by which the Licensed Programs are temporarily stored to effect transfer to Client's computer) then the full license and support fee, as well as training and conversion fees, are subject to California sales and use tax. The definition of transfer is the leaving behind of such tangible personal property. However, if the Licensed Programs are received by Client over communication lines, via the Internet, a bulletin board service or through a direct connection between Client and Decade computers, the license and support, training, and conversion fees are not subject to sales and use tax. In California, all parts and supplies are subject to sales and use tax, and hourly -based professional services, other than training and file conversion for the Licensed Programs, are not. 4.6. If Client is using the Licensed Programs in a state other than California then Client is responsible for knowing the sales and use tax rules of that state. 4.7. Decade will assess and Client agrees to pay a late charge of 1 %2 % per month, or the highest amount allowed by law, for each month a payment is 30 days past due. 4.8. Decade reserves the right to withhold services for non-payment of fees. 4.9. Section 6 lists products and services that are not included in the license and support fee. Fees for Client's use of these items are due and payable when invoiced. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC 5.. Support Services The following services are included in the license and support fees: 5.1. Telephone Support Decade provides telephone support via a toll free number for Client's usability questions and/or problem resolution. Support is provided during Decade's regular business hours (8:00 A.M. to 5:00 P.M., Pacific Time, Monday through Friday, with Federal and State holidays excluded.) Holiday's Include: New Year's Day Martin Luther King Jr. Birthday Presidents' Day Memorial Day Independence Day Labor Day Thanksgiving Day The Friday after Thanksgiving Christmas Eve Christmas Day Issues can be reported 24-hours a day via Decade's web -based incident reporting system, e-mail, fax or telephone. Decade supports both the applications it develops and provides first -tier support the database backend on which these applications run. 5.2. Web -based Support All clients have 24-hour access to Decade's web resources. • Incident Reporting • Resolution Reporting • System Documentation • "Did You Know" Articles • Online Support Forms 5.3. Licensed Programs Decade will provide Licensed Programs maintenance, which includes Maintenance defect fixes, and any other required modifications to keep the Licensed Programs in conformance with the specifications contained in the then current Decade Licensed Materials. Decade will amend the specifications only to remove documentation errors, provide consistency of interpretation or describe improvements to the Licensed Programs. Decade will correct any error or malfunction in the Licensed Programs that prevents them from operating in conformance with the then current Licensed Materials, or Decade will provide a commercially reasonable alternative that will conform to the then current Licensed Materials. If Client's system is inoperable due to a reproducible error or malfunction, and Client is using the current release of the Licensed Programs, Decade will provide continuous effort to correct the error or malfunction. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 5 License and Support Agreement Decade Software Company, LLC 5.4. User Community User Groups: User group meetings occur on a frequency determined by Tools the user community. These meetings allow users to share ideas, workflows, etc. Client may send representatives to any user group meeting conducted by Decade clients. Decade's clients use a Community Web Site to share information such as workflows for the Licensed Programs, environmental regulation workflows, user -customized reports, and general questions and answers. Clients have the freedom to upload/download useful reports, scripts, and other files at times most convenient to them. In addition, they can join groups, be automatically notified when updates are made to their group, when questions are posed by others, when responses are provided to questions, etc. 5.5. Refresher Training There will be no charge for refresher training conducted at Decade's office on mutually agreeable dates, if the material was covered and the attendee(s) Attended Client's initial training. Refresher training does not include training for new Licensed Programs or Client staff that have not been trained before, which are billable services. 5.6. Client Relationship Decade utilizes a Client Relationship Management (CRM) software Management application that enables Decade to manage every aspect of our relationship with the client. Client information acquired from sales, marketing, client service, and support is captured and stored in a centralized database to improve client satisfaction. Decade will not release any Client information without prior authorization from the Client. 5.7. Service Modification Decade has the right to eliminate, add to, or modify these services. 6. Items Not Covered by this License and Support Fee 6.1. The following services will be provided on a fee basis. Appendix A contains prices for license fees, and all services that are agreed upon as a condition of this Agreement. Services not specifically included can be obtained from Decade after completion and approval of a Professional Service Request (PSR) at the rates identified in Appendix C. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC 6.2. Support Initiated Decade's normal working hours are 8:00 A.M. to 5:00 P.M., Pacific Time, Outside Normal Monday through Friday, with Federal and State holidays excluded. If Working Hours Client requires or initiates service outside these hours, Client will pay for such support at Decade's prevailing rates. Holidays Include New Year's Day Martin Luther King Jr. Birthday. Presidents' Day Memorial Day Independence Day Labor Day Thanksgiving Day The Friday after Thanksgiving Christmas Eve Christmas Day 6.3. Data Conversion 6.4. Data Correction or Unless caused by Decade's negligence while working on Client's system. Restoration 6.5. Custom Programming 6.6. Software Implementation 6.7. Initial and New Staff Training 6.8. Client will reimburse Decade for out-of-pocket costs expended on Client's behalf, unless such costs are caused by Decade's negligence. These can include travel and per diem, parts and supplies, media and reproduction, and long distance calls initiated from Decade to Client's system. Decade will obtain Client's prior approval before expending more than $100.00 per incident. 7. Warranty and Limitation of Decade's Liability 7.1. Decade warrants that the media used to deliver the Licensed Materials to Client is free from mechanical or recording defects, and if such defects are found, Decade will immediately replace the defective media. 7.2. Decade warrants that it is the owner or licensee of the Licensed Materials and that it has the right to grant the License granted hereunder. Decade agrees to defend Client against, and pay the amount of any adverse final judgment (or settlement to which Decade consents) resulting from third party elaim(s) (hereinafter "Indemnified Claims") that the Licensed Materials infringe any copyright or patent; provided Decade is notified promptly in writing of the Indemnified Claims and has sole control over its defense or settlement, and Client provides reasonable assistance in defense of same. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC M 7.3. Decade warrants that the Licensed Programs will perform substantially in accordance with its then - current Licensed Materials, at no additional cost to Client, provided that: (a) the Licensed Programs have not been modified, changed or altered by anyone other than Decade or as authorized by Decade in writing; (b) Client is operating the then -current version of the Licensed Programs; (c) Client's computer system is in good operating order and is installed in a suitable operating environment; (d) Client's computer system configuration used in the operation of the Licensed Programs meets Decade's approved specifications; (e) the error or defect is not caused by Client or its agents, employees or contractors; (f) Client promptly notifies Decade of the error or defect when it is discovered; (g) all fees then due to Decade have been paid; and (h) Client is not otherwise in breach of its obligations under this Agreement. In such event, Decade shall use its commercially reasonable efforts to cause the Licensed Programs to perform substantially in accordance with its then -current Licensed Materials as soon as reasonably practicable under the circumstances. 7.4. If Client notifies Decade of such error or defect and, after investigation by Decade, Decade determines that such error or defect occurred as a result of Client not being in compliance with one or more of the reasons listed in Section 7.3 above, then Client shall reimburse Decade at Decade's then prevailing rates for all costs incurred in investigating such error or defect. 7.5. EXCEPT AS SPECIFICALLY SET FORTH HEREIN, THERE ARE NO OTHER WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, WITH RESPECT TO THE LICENSED PROGRAMS, THE LICENSED MATERIALS OR ANY UPDATES, ENHANCEMENTS OR RELEASES THERETO, OR ANY OTHER SERVICES OR GOODS PROVIDED BY DECADE TO CLIENT IN CONNECTION WITH THIS AGREEMENT, INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. AS AN EXPRESS LIMITATION OF LIABILITY, CLIENT'S SOLE AND EXCLUSIVE REMEDIES AND DECADE'S ONLY OBLIGATIONS UNDER THE WARRANTIES SET FORTH ABOVE AND THIS AGREEMENT IS TO CAUSE TIC LICENSED PROGRAMS TO OPERATE SUBSTANTIALLY IN ACCORDANCE WITH DECADE'S THEN -CURRENT LICENSED MATERIALS OR TO CORRECT THE THEN - CURRENT LICENSED MATERIALS AT DECADE'S SOLE AND UNFETTERED . DISCRETION. 7.6. DECADE DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE LICENSED PROGRAMS SHALL MEET CLIENT'S REQUIREMENTS OR SHALL OPERATE IN COMBINATION WITH OTHER SOFTWARE OR SYSTEMS WHICH CLIENT SELECTS FOR USE, OR THAT THE OPERATION OF THE LICENSED PROGRAMS SHALL BE UNINTERRUPTED OR ERROR FREE, OR THAT ALL ERRORS AND DEFECTS HAVE BEEN IDENTIFIED AND CORRECTED BY DECADE. 7.7. DECADE SHALL.NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, EXEMPLARY, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND WHATSOEVER SUFFERED OR INCURRED BY CLIENT AS A CONSEQUENCE OF THE USE OR PERFORMANCE OF THE LICENSED PROGRAMS OR OTHERWISE, EVEN IF DECADE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN ANY EVENT, UNDER NO CIRCUMSTANCES SHALL DECADE BE LIABLE FOR ANY LOSS, COST, EXPENSE OR DAMAGE TO CLIENT IN AN AMOUNT EXCEEDING THE SUM OF THE INITIAL LICENSE FEE ACTUALLY PAID BY CLIENT TO DECADE UNDER THIS AGREEMENT, WHETHER ARISING AS A RESULT OF: (A) ANY BREACH OF THIS AGREEMENT BY DECADE; (B) ANY ACT OR FAILURE TO ACT OF DECADE; OR (C) ANY CLAIM MADE AGAINST CLIENT BY ANY OTHER PARTY, EVEN IF DECADE HAS BEEN ADVISED OF THE CLAIM OR POTENTIAL CLAIM. CLIENT AGREES THAT IT City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC SHALL NOT ASSERT ANY CLAIMS AGAINST DECADE BASED ON ANY THEORY OF STRICT LIABILITY. 7.8. General Indemnification 7.8.1. Any obligation by Decade to defend or indemnify Client shall be conditioned per Client doing all of the following: 7.8.1.1. Notifying Decade of the claims, damages, losses and/or expenses in writing within a reasonable period of time, such that Decade suffers no prejudice to its rights; 7.8.1.2. Giving Decade the right to control and direct the defense and settlement of that action; 7.8.1.3. Making no compromise, settlement or admission of liability; and 7.8.1.4. Providing reasonable assistance and cooperates in the defense of that action. 7.8.2. Decade's obligations as stated in this section will not apply to any claim, suit or proceeding to the extent it is based on any of the following: 7.8.2.1. Any modification of the EnvisionConnect software other than by Decade, or the combination of the software with non -Decade software or any hardware that fails to comply with the EnvisionConnect hardware and software requirements; 7.8.2.2. Client's use of other than the latest release of the EnvisionConnect software if Client is informed that a claim, suit or proceeding can be avoided by use of the latest release; 7.8.2.3. Any use of the EnvisionConnect software not authorized by this Agreement; or 7.8.2.4. Any modification or derivative work made by Decade based on Client's instructions, designs or specifications. 8. Binding Dispute Resolution The parties shall use reasonable efforts to amicably settle all disputes, controversies, or differences, which may arise between them ("Dispute"). If no resolution is reached, the parties shall submit the Dispute to a mutually acceptable mediator, initiated by written demand of one party served on the other, and if the mediator determines that the Dispute cannot be resolved by mediation, then the Dispute shall be submitted to binding arbitration in accordance with the rules and regulations of the American Arbitration Association. Arbitration shall take place in Los Angeles, California. The arbitration award shall be supported by written conclusions of law and fact. Punitive damages shall not be permitted under any circumstances. The existence of the dispute, the dispute resolution process and the arbitrators' award shall be maintained confidential, provided that the arbitrators' award may be entered as a final judgment in any court in Los Angeles County, California having jurisdiction. The provisions of this Section 8 shall not apply to those instances in which either party is entitled to seek injunctive relief pursuant to the terms of this Agreement and desires to do so. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement 10 Decade Software Company, LLC 9. Client Responsibilities Client is responsible for the following: 9.1. Timely payment of Decade invoices. 9.2. Provisions of a test system, and use of said system, prior to installing any enhancements, Versions, or Licensed Programs. This shall include testing of any changes made by the Client, including but not limited to: • Reports • Page Layouts • Support Codes • Configurations 9.3. Provision of appropriate operating environment for Client's computer system, Client employees, and Decade staff when at Client location. 9.4. Provision of knowledgeable, competent operators with an understanding of Client's operations. 9.5. Scheduled training to properly prepare Client's staff to use Licensed Programs: 9.6. Backing up files and Licensed Programs daily, or whenever they change, and keeping them in a secure place. 9.7. Notifying Decade of a problem as soon it appears. 10. Version and Module Upgrades 10.1. Decade will periodically make Licensed Programs upgrades and enhancements available to Client. Decade will provide the necessary instructions and software tools so Client can install the upgrades and modifications. 10.2. Decade will test each new Version in beta prior to releasing the software to Client. Client will be provided a test environment in which new Versions will be installed prior to the release of a production Version. 10.3. Client will maintain its system at the current release level of the Licensed Programs. Ninety (90) days after the release of a new Licensed Programs Version, Decade will not be obligated to maintain prior Versions. Decade will have the sole discretion to decide if new Licensed Programs are a no charge upgrade, a no charge enhancement, or a billable offering. Billable offerings are optional, and Client will not be required to purchase them to maintain the current release level. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC 11. Early Termination 11 11.1. Either party may terminate this Agreement for a material breach of this Agreement, provided that the party in default has not cured or corrected such breach within thirty (30) days of receiving notice of such breach from the non -breaching party. Such termination may be in addition to any other rights and remedies the terminating party may have at law or in equity. 12. Actions Upon Termination 12.1. Client will cease using Licensed Materials immediately upon termination. 12.2. Within thirty (30) days after termination for any reason, Client will furnish Decade an affidavit certifying that the original and all copies, in whole or in part, of the Licensed Materials have been removed from Client's hardware and either returned to Decade or destroyed by Client. 12.3. Client will pay all amounts due Decade. 13. Decade Staff 13.1. Client shall not attempt to hire any current or former Decade staff member without prior written consent from Decade. 14. Access to Client Systems 14.1. Client agrees to install such telephone lines, communications software, and communications equipment necessary to allow remote access to Client's computer system. This access will be used to provide technical support and problem resolution. Client shall install its own security measures to prevent unauthorized access. Client shall be responsible for all expenses associated with obtaining and installing such telephone lines and communication equipment. Decade shall provide Client with the appropriate communication software at no additional cost. In the event Decade has to access Client's system remotely, Client shall reimburse Decade for the cost of the telephone call. 15. Notice 15.1. Any notice, request, demand, consent, or other communications provided or permitted hereunder shall be in writing and given by personal delivery, transmitted by facsimile, or sent by ordinary mail, postage paid, addressed to the party for which it is intended at its address as follows: City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC For Decade: Attention: Kevin Delaney 1195 West Shaw Avenue Fresno, CA 93711 Phone: 800-233-9847 ext703 Fax: 559-222-1365 E-mail: kevindelaney@decadesoftware.com For Client: Attention: Leonard Grossberg Interim Director / Health Officer 4305 Santa Fe Ave. Vernon, CA 90058 Phone: (323) 583-8811 ext. 231 E-mail: lgrossberg@ci.vernon.ca.us 16. General 12 16. L Any clause of this Agreement found to be unenforceable shall be severed from this Agreement and the remainder of the Agreement shall remain in full force and effect. 16.2. Any waiver of any clause of this Agreement shall not constitute a subsequent waiver of that clause or any other clause. Failure or delay of either party to enforce compliance with any clause shall not constitute a waiver of such clause. 16.3. This Agreement shall be governed by California law, and the court of competent jurisdiction shall be in Los Angeles, California. 16.4. In the event litigation is required to enforce performance of this Agreement, the prevailing party shall be reimbursed the costs of enforcement, including, but not limited to attorney fees and costs, witness fees and costs, and court costs. 16.5. This Agreement replaces all other prior agreements, orally or in writing, relating to the subject matter contained herein, including any made by other parties such as distributors, consultants, dealers or resellers. This Agreement can only be modified in writing as approved by authorized signatories of both parties. 16.6. This Agreement is binding upon and shall inure to the benefit of the legal successors and assigns of the parties. 16.7. Unless otherwise provided herein, Decade may utilize third parties to provide certain services, products or licenses. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement 13 Decade Software Company, LLC 17. Acceptance of Agreement Decade and Client have caused this Agreement to be executed by their duly authorized representatives on the respective dates entered below: City of Vernon ZE� k I The person signing this Agreement on behalf of the Client warrants that they have read and understand all the terms and conditions contained herein, are authorized to sign on behalf of the Client and accept personal responsibility for damages if they are not so authorized. Decade Software Company, LLC 1(6� )Ianey, President 4e V r " C't Printed Name City of Vernon Revision: 2.0 Revision Date: 05/16/2012 S— I ZI,- /:?-- Date Agreed License and Support Agreement Decade Software Company, LLC Appendix A. Volumes, Prices, and Payment Schedule I for License Fees A.1 Number of Inspectors Inspectors and Program Areas Numbers Number of Inspectors 6 Number of Inspectors Using EnvisionConnect Remote 5 A.2 Licensed Programs EnvisionConnect —Licensed Programs Included in this Agreement: EnvisionConnect EnvisionConnect Remote Use El EnvisionConnect Portal — Public Access EJ Extender EJ Batch Payments Import Tool (BPI) E] PA to CUPA Transfer Process El Mobile Vector Control Management A.3 EnvisionConnect Prices A.3.1 Prices No. of At Monthly Ck Annual License and Support Fees Inspectors Rate EnvisionConnect EnvisionConnect Remote Use Subtotal 6 $ 105.00 5 $ 52.50 14 Annual Cost $8,802.00 $7,656.00 Total Recurring Fees $16,458.00 These prices may be increased annually on the anniversary Date, upon at least sixty (60) days prior notice to client. A.4 Payment Schedule All invoices are payable net thirty (30) days. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC A.5 Payment Frequency Second and successive Annual License Renewal Fees, may be paid in advance annually or monthly, Client's choice. Ck Payment Frequency Z Annually El Quarterly El Monthly A.6 Client Taxes Tax Rate Exempt Exemption Number A.7 Client Contact for Billing Issues Client Contact Person for Billing Issues Leonard Grossberg Interim Director/Health Officer 430 Santa Fe Ave. Vernon, CA 90058 Phone: (323) 583-8811 Ext. 231 E-mail: Igrossberg&ci.vemon.ca.us City of Vernon Revision: 1.0 Revision Date: 05/09/2012 15 License and Support Agreement 16 Decade Software Company, LLC Appendix B. Dates and Term This Agreement shall become effective as specified below ("Effective Date") or when Decade provides the Licensed Programs or services hereunder, whichever is earlier. The month and day of the Effective Date shall determine the anniversary date (hereinafter "Anniversary Date"). This Agreement shall have a term of one year, 07/01/12 to 06/30/13. In the event the Agreement is not terminated, as specified herein, it shall be automatically renewed for successive [one year] terms on the same conditions in effect at the conclusion of the ending term. Either party may terminate this Agreement at the end of the initial or any successive term by giving the other party at least sixty (60) days prior written notice. Milestone Summary Milestone Date Effective Date: 07/01/12 Anniversary Date 07101/12 Agreement Term Begins 07/01/12 Agreement Term Ends 06/30/13 City of Vernon Revision: 1.0 Revision Date: 05/09/2012 License and Support Agreement Decade Software Company, LLC Appendix C. Professional Services Rates Any services requested outside of those listed in Section 5 Support Services will require authorization through a Professional Service Requests (PSR) signed by both parties. The following rates will apply for the listed professional services Item Rate Per Unit Professional Services Custom Programming $126.00 Hour Consultation $126.00 Hour Report Development $126.00 Hour Training Training at Client Facility - Maximum $1,470.00 Day of 6 participants Training at Client Facility - Maximum $2,205.00 Day of 15 participants Training at Decade Facility $1,470.00 Day Training Online Using WebEx $105.00 Hour Support Phone Support Outside Normal $189.00 Hour Service Hours Third Party Support $126.00 Hour Travel Expenses 0 An estimate of per them travel expenses will be provided.at the time the PSR iscreated. These prices may be increased annually on the Anniversary Date, upon at least sixty (60) days prior notice to client. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 17 License and Support Agreement 18 Decade SofK4/are Company, LLC Appendix D. Third Party Software D.1 SAP Crystal Reports Crystal Reports is a database report designer and viewer owned by SAP. Decade utilizes Crystal Reports to design "canned" and custom reports that are later distributed with the Licensed Materials. The Licensed Materials includes a server -side report generation component. This is allowed under section 4.2.5 of the Crystal Reports Standard, Professional, and Developer License Agreement. Use of the server -side report generation component within the Licensed Materials is subject to the following terms. D. 1. 1 Client agrees not to modify, disassemble, decompile, translate, adapt or reverse -engineer the Runtime Product or the report file (.RPT) format; D. 1.2 Client agrees not to distribute the Runtime Product to any third party; D. 1.3 Client agrees not to use the Runtime Product to create for distribution a product that is generally competitive with SAP product offerings; D. 1.4 Client agrees not to use the Runtime Product to create for distribution a product that converts the report file (RPT) format to an alternative report file format used by any general-purpose report writing, data analysis or report delivery product that is not the property of SAP; D. 1. 5 Client agrees not to use the Runtime Product on a rental or timesharing basis or to operate a service bureau facility for the benefit of third -parties; D.1.6 SAP AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINTRINGEMENT OF THIRD PARTY RIGHTS. SAP AND ITS SUPPLIERS SHALL RAVE NO LIABILITY WHATSOEVER FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, INCIDENTAL, PUNITIVE, COVER OR OTHER DAMAGES ARISING UNDER TIUS AGREEMENT OR IN CONNECTION WITH THE SOFTWARE. City of Vernon Revision: 1.0 Revision Date: 05/09/2012 RECF MAY 14 2012 CITY CLERK,� v, dG. STAFF REPORT HEALTH & ENVIRONMENTAL CONTROL DEPARTMENT DATE: May 10, 2012 TO: Honorable Mayor Pro-Tempore and City Council FROM: Aeonard Grossberg, Interim Director/ Health Officer RE: Request for Approval of Environmental Health Software License and Support Agreement BACKGROUND: Since 2001, our department has utilized Envision, and environmental health management software system developed by Decade Software Company, LLC (Decade) to manage and track inspection and health permit fee data. For example, we use the Envision system to invoice and collect over $600,000.00 in health permit fees each year. The City's use of the Envision software is authorized under an annual license and software agreement with Decade. Decade has forwarded a new License and Support Agreement Renewal (attached) that extends the term for another year (July 1, 2012 through June 30, 2013). Two duplicate originals are attached. Our department continues to be very satisfied with the services and software Decade is providing. In addition, the City Attorney's office has reviewed and concurred with the agreement as -to -form. FISCAL IMPACT: This year's agreement fee amount is the same as last year's fee $16,458.50. Sufficient funds have been budgeted in the FY 2012-2013 budget. RECOMMENDATION: I am recommending approval of the new agreement with Decade for July 1, 2012 through June 30, 2013. Please let me know if you need further information. Attachments Xc: Mark WhUorth, City Administrator Willard Yamaguchi, Assistant City Attorney 9cLG:MyDocs1ZJHealthDept1staff reports/Decade agreement to council 2012.doc MECEIVED MAY 1 4 Z0Q CITY CLERWS OFFICE LL- Memorandum HEALTH & ENVIRONMENTAL CONTROL DATE: May 10, 2012 TO: Mark Whitworth, City Administrator RECEIVED MAY 10 2012 CITY ADMINISTRATION DEPA NT FROM: 4 Leonard Grossberg, Interim Director/ Health Officer RE: Request for Approval of Environmental Health Software License and Support Agreement Since 2001, our department has utilized Envision, and environmental health management software system developed by Decade Software Company, LLC (Decade) to manage and track inspection and health permit fee data. For example, we use the Envision system to invoice and collect over $600,000.00 in health permit fees each year. The City's use of the Envision software is authorized under an annual license and software agreement with Decade. Decade has forwarded a new License and Support Agreement Renewal (attached) that extends the term for another year (July 1, 2012 through June 30, 2013). No changes to the terms or conditions are included in the new agreement. Our department continues to be very satisfied with the services and software Decade is providing. This year's agreement fee amount is the same as'last year's fee $16,458.50. Sufficient funds have been budgeted in the FY 2012-2013 budget. I am recommending approval of the new agreement with Decade for July 1, 2012 through June 30, 2013. Attached is a staff report for City Council consideration. In addition, a copy is being forwarded to the City Attorney's office for review and concurrence with the agreement as -to -form. I am requesting that the agreement be scheduled for the June1g, 2012 City Council meeting. Please let me know if you need further information. Attachments 9cLG:MyDocstZtHealth DeptiStaff Reports/Memo to CA Decade agreement 2011,doc