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Resolution No. 2012-133RESOLUTION NO. 2012-133 A RESOLUTION OF THE CITY COUNCIL OF THE CITY.OF VERNON ACCEPTING THE BID OF SANTA FE BUILDING MAINTENANCE AND APPROVING AND AUTHORIZING THE EXECUTION OF A SERVICES AGREEMENT BY AND BETWEEN THE CITY OF VERNON AND SANTA FE BUILDING MAINTENANCE FOR JANITORIAL SERVICES WHEREAS, on April 3, 2012, the City Council of the City of Vernon adopted Resolution No. 2012-47 authorizing the issuance of a request for proposals for janitorial services for the Vernon City Hall, Public Works Building, Vernon Light & Power and the Petrelli Building (the "Services"); and WHEREAS, by a memorandum dated June 18, 2012, the Director of Community Services & Water has recommended that the City accept the bid of Santa Fe Building Maintenance ("Santa Fe") and enter into a services agreement with Santa Fe setting forth the terms and conditions under which Santa Fe will perform the Work (the "Agreement"). NOW, THEREFORE, BE IT RESOLVED BY THE CITY COUNCIL OF THE CITY OF VERNON AS FOLLOWS: SECTION 1: The City Council of the City of Vernon hereby finds and determines that the recitals contained hereinabove are true and correct. SECTION 2: The City Council of the City of Vernon hereby approves the Agreement with Santa Fe Building Maintenance, a copy of which is attached hereto as Exhibit A. SECTION 3: The City Council of the City of Vernon hereby authorizes the Mayor or Mayor Pro-Tem to execute said Agreement for, and on behalf of, the City of Vernon and the City Clerk, or Deputy City Clerk, is hereby authorized to attest thereto. SECTION 4: The City Council of the City of Vernon hereby instructs the City Administrator, or his designee, to take whatever actions are deemed necessary or desirable for the purpose of implementing and carrying out the purposes of this Resolution and the transactions herein approved or authorized. SECTION 5: . The City Council of the City of Vernon hereby directs the City Clerk, or the City Clerk's designee, to send a fully executed Agreement to: Santa Fe Building Maintenance Attention: Irineo Nuno, Vice President 15644 Palomino Drive Chino Hills, CA 91709 SECTION 6: The City Clerk of the City of Vernon shall certify to the passage, approval and adoption of this resolution, and the City Clerk of the City of Vernon shall cause this resolution and the City Clerk's certification to be entered in the File of Resolutions of the Council of this City. APPROVED AND ADOPTED this 17th day of July, 2012. a U� Name: William J. Davis Title: Mayor Pro-Tem 2 STATE OF CALIFORNIA ) ) ss COUNTY OF LOS ANGELES ) I, Willard G. Yamaguchi, City Clerk of the City of Vernon, do hereby certify that the foregoing Resolution, being Resolution No. 2012-133, was duly passed, approved and adopted by the City Council of the City of Vernon at a regular meeting of the City Council duly held on Tuesday; July 17, 2012, and thereafter was duly signed by the Mayor or Mayor Pro-Tem of the City of Vernon. Executed this 4 day of July^ 2012, at Vernon, California. (SEAL) _3_ EXHIBIT A SERVICES AGREEMENT BETWEEN THE CITY OF VERNON AND SANTA FE BUILDING MAINTENANCE FOR JANITORIAL SERVICES Contractor: Responsible Principal of Contractor: Notice Information - Contractor: Notice Information - City: Commencement Date: Termination Date: Consideration: Records Retention Period COVER PAGE Santa Fe Building Maintenance Irineo Nuno, Vice President/Manager Santa Fe Building Maintenance 15644 Palomino Drive Chino Hills, CA 91709 Attention: Irineo Nuno, Vice President/Manager Phone: (909) 606-2756 Facsimile: (909) 606-6469 . City of Vernon 4305 Santa Fe Avenue Vernon, CA 90058 Attention: Kevin Wilson, Director of Community Services & Water Telephone: (323) 583-8811 ext. 245 Facsimile: (323) 826-1435 August 1, 2012 August 1, 2013, unless extended pursuant to Section 1 Total not to exceed $102,950.52 (includes all applicable sales tax); and more particularly described in Exhibit B Three (3) years SERVICES AGREEMENT BETWEEN THE CITY OF VERNON AND SANTA FE BUILDING MAINTENANCE FOR JANITORIAL SERVICES THIS AGREEMENT Is made and entered into as of August 1. 2012 ("Effective Date"), by and between the City of Vernon, a California charter City and California municipal corporation ("City'), and Santa Fe Building Maintenance, a California corporation ("Contractor"). City and Contractor are collectively referred to herein as the "Parties." RECITALS A. City desires to have certain janitorial services provided as more fully set forth in the Scope of Services, attached hereto and incorporated herein as Exhibit A. B. Contractor represents it is qualified and capable of furnishing the labor, materials, and expertise necessary to perform such services in accordance with the terms and conditions set forth in this Agreement. NOW, THEREFORE, the Parties agree as follows: Section 1. Term and Time of Performance. (a) This Agreement shall commence upon the Commencement Date listed on the Cover Page, and shall remain and continue in effect through the Termination Date listed on the Cover Page, unless sooner terminated pursuant to the provisions of this Agreement. City may renew this Agreement on a year-to-year basis at its discretion. (b) In the event that City renews this Agreement, Contractor may submit a proposal to increase its rates no later than thirty (30) days after receiving notice of City's intent to renew. Any increase in rates must be approved by City before such increase can take effect. If City fails to approve the proposed Increase within thirty (30) days of receipt, Contractor may terminate the renewal by giving thirty (30) days written notice. Section 2. Performance. (a) Contractor shall perform the services and tasks described and set forth in the Scope of Services, Exhibit A ("Services"). Additional services must be mutually agreed upon in writing signed by both Parties prior to performance of those additional services. . (b) Contractor shall at all times faithfully, competently and to the best of its ability, experience, and talent, perform all Services under this Agreement in accordance with the standard of care and skill ordinarily exercised by members of the profession currently practicing in the same locality as the City under similar circumstances and in a manner reasonably satisfactory to City. Contractor shall at all times comply with the highest ethical standards when performing Services for the City. (c) Contractor shall keep itself informed of all local, state, and federal ordinances, laws and regulations which in any manner affect those employed by it or in any way affect the performance of its Services pursuant to this Agreement. Contractor shall at all times observe and comply with all such ordinances, laws and regulations. City, and its officers, officials, employees, agents or volunteers shall not be liable at law or in equity occasioned by failure of Contractor to comply with this section. 2 (d) Contractor will not be compensated for any work performed not specified in Exhibit A unless City authorizes such work in advance and in writing. Section 3. Compensation. (a) City agrees to compensate Contractor, and Contractor agrees to accept in full satisfaction for the services and any supplies or goods required by this Agreement, a sum not to exceed the Consideration set forth on the Cover Page and more particularly described in Exhibit B. The Consideration shall constitute reimbursement of Contractor's fee for the Services as well as for all actual and necessary expenditures reasonably incurred in the performance of this Agreement (including without limitation, all labor, materials, equipment, supplies, delivery, tax, assembly, and installation, as applicable). (b) There shall be no claims for additional compensation for reimbursable expenses and Contractor shall not be reimbursed for any additional expenses. (c) Change in the scope of services, duties, obligations, durations or total compensation, shall be by written authorization only by the City. A form of Change Order is set forth in Exhibit C attached hereto and incorporated by reference. Section 4. Method of Payment. City shall pay Contractor the Consideration in accordance with the Cost Schedule set forth in Exhibit B. Section 5. Responsible Principals. (a) Contractor's Responsible Principal set forth on the Cover Page shall be principally responsible for Contractor's obligations under this Agreement and shall serve as principal liaison between City and Contractor. Designation of another Responsible Principal by Contractor shall not be made without prior written consent of City. (b) City's Responsible Principal shall be the City Administrator or his designee who shall administer the terms of the Agreement on behalf of City. Section 6. Personnel. (a) All persons performing Services shall have all the necessary technical expertise, permits, professional licenses, certificates, training, and other qualifications required by this Agreement or other applicable laws. Contractor shall provide City with said permits, licenses, and certificates at the request of City. (b) Contractor represents that it has, or shall secure at its own expense, all personnel required to perform Contractor's Services under this Agreement. All personnel engaged in the work shall be qualified to perform such Services. Section 7. Permits and Licenses. Contractor shall obtain and maintain during the Agreement term all necessary licenses, permits and certificates required by law for the provision of services under this Agreement, including a business license. Except as provided herein below, Contractor shall obtain and pay for all permits and licenses required by federal, state or local law, rule or regulation. Costs for obtaining City licenses and permits required under this Agreement shall be waived. 3 Section 8. Access. Contractor shall comply with all reasonable access and other restrictions that City may impose. No access to City property for performance of the Services shall be permitted prior to delivery to City of proof of insurance paid and maintained by Contractor. Section 9. Contractor's Duties and Representations. Contractor represents, covenants and agrees as follows: . (a) There are no obligations, commitments, or impediments of any kind that will limit or prevent performance of the Services. (b) Contractor presently has no interest and shall not have any Interest, direct or indirect, which would conflict in any manner with the performance of the Services contemplated by this Agreement. No person having any such interest shall be employed by or be associated with Contractor. . (c) There is no litigation pending against Contractor and Contractor is not the subject of any criminal investigation or proceeding, and neither Contractor nor its personnel, to its actual knowledge, have been convicted of a felony. Section 10. Independent Contractor. (a) Contractor is and shall at all times remain, as to City, a wholly independent contractor. The personnel performing the Services under this Agreement on behalf of Contractor shall at all times be under Contractor's exclusive direction and control. Neither City nor any of its officers, officials, employees, agents, or volunteers shall have control over the conduct of Contractor or any of Contractor's officers, employees, or agents except as set forth in this Agreement. Contractor shall not at any time or in any manner represent that it or any.of its officers, employees, or agents are in any manner officers, officials, employees, agents, or volunteers of City. Contractor shall not incur or have the power to incur any debt, obligation or liability whatsoever against City, or bind City In any manner. (b) No employee benefits shall be available to Contractor or its officers, employees, or agents in connection with the performance of this Agreement. Except for Consideration paid to Contractor as provided in the Agreement, City shall not pay salaries, wages, or other compensation to Contractor for performing services hereunder for the City. City shall not be liable for compensation or indemnification to Contractor or its officers, employees, or agents for injury or sickness arising out of performing services hereunder. (c) Contractor agrees to pay and be responsible for paying all Federal, State and local taxes for compensation received by Contractor from City while performing services for City. Section 11. Termination. (a) Termination Right. City may, at any time, for any reason or for no reason, with or without cause, terminate this Agreement, by serving upon the Contractor at least five (5) calendar days prior written notice. Upon receipt of such notice, Contractor shall immediately cease all work under this Agreement, unless the notice provides otherwise. (b) In the event of termination or cancellation of this Agreement by City, due to no fault or failure of performance by Contractor, Contractor shall be paid based on the percentage of work satisfactorily performed at the time of termination. In no event shall Contractor be entitled to receive more than the amount that would be paid to Contractor for the full performance of the services required by this Agreement. Contractor shall have no other claim against City by reason of such termination, including any claim for compensation. (c) Actions Subsequent to Termination. In the event of termination of this Agreement, Contractor shall deliver all Confidential Information, as defined in Section 13 below, to City within thirty (30) days after the termination of this Agreement. Contractor shall also take all such other action as City reasonably requires and shall cooperate with City to effectuate an orderly and systematic termination of Contractor's duties and activities hereunder. (d) All of the terms and conditions in the Agreement related to payment, confidentiality, indemnification, dispute resolution and waiver shall survive termination of this Agreement. Section 12. Limitation of City's Liability. City's liability on any kind of claim for any loss or damage arising out of, in connection with, or resulting from this Agreement, shall in no case exceed the amount that would be paid to Contractor for the full performance of the services required by this Agreement. In no event shall City be liable for anticipated profits or for incidental, consequential or punitive damages. City shall not be liable for penalties of any description. Section 13. Confidential Status• Disclosure of Information. (a) Confidential Status; Disclosure of Information. All data, customer information, business practices, business methods, privileged information, trade secrets, financial statements, floor plans, designs, blueprints, maps, surveys, drawings, models, reports, correspondence, logs, documents, materials or other information developed or created by Contractor, received by Contractor, revealed to Contractor, or provided to Contractor for the performance of this Agreement ("Confidential Information") are deemed confidential and shall not be disclosed by Contractor to any third party without City's prior written consent. City reserves all rights to Confidential Information. City shall grant consent if disclosure is legally required. All Confidential Information shall be returned to City upon completion or termination of this Agreement. Contractor's covenant under this section shall survive the termination of this Agreement. City may disclose to third parties any Confidential Information at its sole discretion. (b) , Contractor's obligation not to disclose any Confidential Information shall not extend to information. that: . I. was in the possession of, or was rightfully known by, the Contractor without an obligation to maintain Its confidentiality prior to receipt from City; this Agreement; ii. is or becomes generally known to the public without violation of iii, is obtained without an obligation of confidentiality by the Contractor in good faith from a third party having the right to disclose it without an obligation of confidentiality; or 5 iv. • information which is required to be disclosed pursuant to any court order or directive having the force of law. (c) The provisions of this section shall survive the termination of this Agreement. Section 14. Technical Materials. City reserves all rights to any and all tools, dies, patterns, plates or other similar technical materials furnished or paid for by City, and Contractor shall use such materials in strict confidentiality and shall return the same to City at its request upon completion or termination of this Agreement. Contractor shall not copy or otherwise use any such materials for any purposes other than the completion of this Agreement. Contractor's covenant under this section shall survive the termination of this Agreement. Section 15. Records and Inspections. Contractor shall maintain full and accurate records with respect to all matters covered under this Agreement for Records Retention Period. City shall have access, without charge, during normal business hours to such records, and the right to examine and audit the same and to make copies and transcripts therefrom, and to inspect all program data, documents, proceedings and activities. Section 16. Default. Contractor's failure to comply with the provisions of this Agreement shall constitute a default. In the event that Contractor is in default under the terms of this Agreement, City shall have no'obligation or duty to continue compensating Contractor for any work performed after the date of default and can terminate this Agreement immediately by written notice to Contractor. Section 17. Indemnification. Contractor agrees to defend, indemnify, protect and hold harmless City, its officers, officials, employees, agents, and volunteers from and against any and all claims, suits, demands, actions, losses, damages, judgments, settlements, penalties, fines, defensive costs or expenses, including without limitation, interest, attorneys' fees and expert witness fees, or liability of any kind or nature arising out of or attributable to the acts or omissions of Contractor, or Contractor's officers, employees, or agents which in any way arise out of, result from, or are in any way related to the performance or non-performance of this Agreement, excepting only liability arising out of the sole negligence or willful.misconduct of City, its officers, officials, employees, agents, or volunteers. THE PROVISIONS OF THIS SECTION SHALL NOT TERMINATE OR EXPIRE, SHALL SURVIVE THE EXPIRATION OR EARLIER TERMINATION OF THIS AGREEMENT AND SHALL BE GIVEN THE BROADEST POSSIBLE INTERPRETATION. The obligations in this section are in addition to Contractor's duty to provide insurance and shall not be limited by any limitation on the amount or type of Insurance coverage carried by Contractor. Section 18. Insurance. (a) Contractor shall at all times during the term of this Agreement carry, maintain, and keep In full force and effect, a policy or policies of Comprehensive General Liability Insurance, with minimum limits of Two Million Dollars ($2,000,000) for each occurrence, combined single limit, against any personal injury, death, loss or damage resulting from the wrongful or negligent acts by Contractor or Contractor's officers, employees, or agents. 0 (b) Contractor shall at all times during the term of this Agreement carry, maintain, and keep in full force and effect, a policy or policies of Comprehensive Vehicle Liability insurance covering personal injury and property damage, with minimum limits of One Million Dollars ($1,000,000) per occurrence, combined single limit, covering any vehicle utilized by Contractor or Contractor's officers, employees, or agents in performing the services required by this Agreement. (c) Contractor agrees to maintain in force at all times during the performance of work under this Agreement workers compensation insurance as required by law. (d) Contractor shall at all times during the term of this Agreement carry, maintain, and keep in full force and effect, a policy or policies of Excess Liability Insurance, with minimum limits of Two Million Dollars ($2,000,000) for each occurrence, combined single limit, and provide policy coverage and terms at least as broad as those required in the primary insurance. (e) Contractor shall require each of its sub -consultants or sub -contractors to maintain insurance coverage that meets all of the requirements of this Agreement. (f) The policy or policies required by this Agreement shall be issued by an insurer admitted in the State of California and with a rating of at least a B+; VI in the latest edition of Best's Insurance Guide. (g). Contractor agrees that if it does not keep the aforesaid insurance in full force and effect City may either immediately terminate this Agreement or, if insurance is available at a reasonable cost, City may take out the necessary insurance and pay, at Contractor's expense, the premium thereon. (h) At all times during the term of this Agreement, Contractor shall maintain on file with the Risk Manager, a certificate or certificates of insurance, satisfactory to the City Attorney and Risk Manager, along with a copy of the policy declarations page for each policy showing that the aforesaid policies are in effect in the required amounts. Upon request by City, Contractor shall cause its insurers to issue certified copies of the insurance policies evidencing that the coverage and policy endorsements required under this Agreement are maintained in force. Contractor shall, prior to commencement of work under this Agreement, file with the Risk Manager, such certificate or certificates and a copy of the policy declarations page for each policy.. The. policies of insurance required by this Agreement shall contain an additional insured endorsement naming the City, its officers, officials, employees, agents, and volunteers as insured's. All of the policies required under this Agreement shall contain an endorsement providing that the policies cannot be canceled or reduced except on thirty (30) days prior written notice to City, and specifically stating that the coverage contained in the policies affords insurance pursuant to the terms and conditions as set forth in this Agreement. (i) The insurance provided by Contractor shall be primary to any coverage available to City, and any insurance or self-insurance maintained by City, its officers, officials, employees, agents, or volunteers shall be excess of Contractor's insurance and shall not contribute with it. The policies of insurance required by this Agreement shall include provisions for waiver of subrogation. Contractor hereby waives all rights of subrogation against City, its officers, officials, employees, agents, and volunteers. 7 0) Any deductibles or self -insured retentions must be declared to and approved by City. At the option of City, Contractor shall either reduce or eliminate the deductibles or self -insured retentions with respect to City, or Contractor shall procure a bond guaranteeing payment of losses and expenses. Section 19. Certification. In accordance with the provisions of Section 3700 of the Labor Code, Contractor shall secure the payment of compensation to Contractor's employees. By executing this Agreement, Contractor certifies the following: Contractor is aware of the provisions of Section 3700 of the Labor Code which require every employer to be insured against liability for workers' compensation or to undertake self-insurance in accordance with the provisions of that code, and Contractor will comply with such provisions before commencing the performance of the work of this Agreement. Section 20. Standard Specifications. The work done pursuant.to this Agreement shall be done in accordance with the provisions of the most current edition of "Standard Specifications for Public Works Construction" (commonly known as "the Green Book") including Supplements, prepared and promulgated by the Southern California Chapter of the American Public Works Association and the Associated General Contractors of California, which specifications are hereinafter referred to as the "Standard Specifications:' The provisions of these Standard Specifications shall apply to the work performed under this Agreement, unless different standards are specified in Exhibit A or agreed to in writing by the City. Section 21. Compliance with Laws. Contractor shall keep itself informed of and . comply with all Applicable Laws, including without limitation, the Fair Labor Standards Act, the Occupational Safety and Health Act and all those Applicable Laws relating in any way to employment practices and protection of the environment. Contractor shall not discriminate against any employee or any applicant for employment for reasons of race, color, creed, religion, sex, sexual preference, age or national origin. For purposes of this section, "Applicable Laws" shall mean any and all laws, regulations, rules, orders, directives, judgments, decrees, permits, approvals or other applicable requirements of any governmental entity or agency having jurisdiction that are applicable to any aspect of this Agreement that are in force on the Effective Date and as they may be enacted, issued or amended during the term of this Agreement. Section 22. Enforcement of Wage and Hour Laws. Eight hours labor constitutes a legal day's work. The Contractor, or subcontractor, if any, shall forfeit twenty-five dollars ($25) for each worker employed in the execution of this Agreement by the respective Contractor or subcontractor for each calendar day during which the worker is required or permitted to work more than 8 hours in any one calendar day and 40 hours in any one calendar week in violation of the provisions of Sections 1810 through 1815 of the California Labor Code as a penalty paid to the City; provided, however, work performed by employees of contractors in excess of 8 hours per day, and 40 hours during any one week, shall be permitted upon compensation for all hours worked in excess of 8 hours per day at not less than 1 Y2 times the basic rate of pay. Livina Waaes. In addition, Contractor, or Subcontractor, if any, working on City service contracts of any amount, as to all employees spending time on City contracts shall observe the City's Living Wage Ordinance and all requirements thereof at all times on City contracts. The Current Living Wage Standards are set forth in Exhibit D. Upon request, certified payroll shall be provided to the City. Section 23. Materials and Workmanship. City shall have the right to inspect any material used. Material furnished shall be new, complete, ready -for -use and of the latest model, shall not have been used in demonstration or other services and shall have all the usual equipment as shown by its manufacturer's current specifications and catalogs, unless otherwise specified. Equipment, supplies or services that fail to comply with the Agreement requirements regarding design, material or workmanship may be rejected at the option of City. Any materials rejected shall be removed from City premises at the Contractor's sole expense. Section 24. Assignment of Unfair Business Practices. Contractor and its subcontractor offers and agrees to assign to City all rights, title, and interest in and to all causes of action it may have under Section 4 of the Clayton Act (15 U.S.C. Sec. 15) or under the Cartwright Act (Chapter 2 (commencing with Section 16700) of Part 2 of Division 7 of the Business and Professions Code), arising from purchases of goods, services, or materials pursuant to the public works contract or the subcontract. This assignment shall be made and become effective at the time City tenders final payment to Contractor, without further acknowledgment by the parties. Section 25. Assignment and Subcontracting. Contractor shall not assign or attempt to assign any portion of this Agreement, or subcontract any required performance hereunder, without the prior written approval of City. Any assignment or subcontract made in violation of this section is invalid and void. In the event City grants written approval to Contractor to subcontract work under this Agreement, Contractor is prohibited from using a subcontractor who is ineligible to perform work on a public works project pursuant to Section 1777.1 or 1777.7 of the Labor Code. Section 26. Arbitration and Venue. Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this Agreement to arbitrate, shall be determined by arbitration in Los Angeles, California. The arbitration shall be administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures. The arbitrator shall be a retired judge. All decisions of the arbitrator shall be in writing, and the arbitrator shall provide written reasons for their decision. The arbitration decision shall be final and binding on the Parties. Judgment on the award may be entered in any court having jurisdiction pursuant to this Agreement. Notwithstanding the foregoing, the parties shall be permitted to access the court system to enforce any arbitration award. The exclusive jurisdiction and venue under this Agreement shall be the Superior Court of California, Los Angeles County. I Section 27. Attorneys Fees. In the event a dispute, claim or litigation arises regarding this Agreement, the prevailing party shall be entitled to reimbursement for reasonable attorneys fees and actual costs, which may be set by the arbitrators or the court in the same action or in a separate action brought for that purpose, in addition to any other relief which is obtained. Section 28. Governing Law. This Agreement shall be interpreted and enforced according to, and the Parties rights and obligations governed by, the domestic law of the State of California, without regard to its laws regarding choice of applicable law. Section 29. Entire Agreement and Modifications. This Agreement, including attachments Incorporated herein by reference, represents the entire integrated agreement and understanding between the Parties, and supersedes all prior or contemporaneous negotiations, representations, agreements, understandings and statements, written or oral. This Agreement may only be modified in writing and signed by both Parties. Section 30. Waiver. The waiver by either party of a breach or default by the other party shall not be deemed a waiver of any different or later breach whether of the same or other covenant or condition; nor shall any delay or omission by either party to exercise any right it may have hereunder operate as a waiver of any breach or default of such a right. The failure of either party to this Agreement to exercise any of its rights under this Agreement does not constitute a breach thereof and shall not be deemed to be a waiver of such rights or a waiver of any subsequent breach. No waiver, benefit, privilege, or service voluntarily given or performed by a party shall give the other party any contractual rights by custom, estoppel, or otherwise. Section 31. Force Maieure. Neither party shall be considered in default of any of its obligations under this Agreement when a failure of performance shall be due to an uncontrollable force. The term "uncontrollable force" shall mean flood, earthquake, storm, fire, lightning, epidemic, war, riot, civil disturbance or disobedience, federal, state, or municipal action, statute, ordinance, or regulation, embargoes of the United States Government or any other government, which by exercise of due diligence such party could not reasonably have been expected to avoid and by exercise of due diligence has been unable to overcome. Either party rendered unable to fulfill any of Its obligations under this Agreement by reason of an uncontrollable force shall give written notice within five (5) business days of such fact to the other party and shall exercise due diligence to remove such inability with all reasonable dispatch. Section 32. City Not Obligated to Third Parties. City shall not be obligated or liable under this Agreement to any party other than Contractor. City shall timely notify Contractor of the receipt of any third -party claim relating to this Agreement. City shall be entitled to recover its reasonable costs incurred in providing the notification required by section. Section 33. Notices. All notices, approvals, consents and other communications between the Parties shall be in writing, and shall be sent by certified mail (return receipt requested) or other delivery service whlch provides evidence of delivery, using the address set forth on the Cover Page under "Notice Information - City' or "Notice Information —Vendor," as appropriate, or at such other address as may be furnished by either party to the other in writing. Mailed notices will be deemed communicated as of the day of receipt. Section 34. Cover Page and Exhibits. The Cover Page and all documents referenced as exhibits in thls Agreement are hereby incorporated in this Agreement. In the event of any material discrepancy between the express provisions of this Agreement and the provisions of. any document incorporated herein by reference, the provisions of this Agreement shall prevail. Section 35. Headings. Headings used in this Agreement are for convenience and ease of reference only and shall not affect the Interpretation of the Agreement. Section 36. Survival of Terms. All of the terms and conditions in this Agreement related to payment, confidentiality, indemnification, dispute resolution and waiver shall survive termination of this Agreement. Section 37. Severability. Whenever possible, each provision of this Agreement shall be interpreted in such a manner as to be valid under applicable law. If any provision of this Agreement is determined by a court of competent jurisdiction to be invalid, void or 10 unenforceable, the remaining provisions shall nevertheless continue in full force and effect, and shall in no way be affected, impaired or invalidated. Section 38. Authority to Execute This Agreement. The person or persons executing this Agreement on behalf of Contractor warrants and represents that he or she has the authority to execute this Agreement on behalf of Contractor and has the authority to bind Contractor to the performance of its obligations under this Agreement. [Signatures Begin on Next Page). 11 IN WITNESS WHEREOF, the Parties have signed this Agreement as of the date stated in the introductory clause. City of Vernon, a California charter City Santa Fe Building Maintenance, a California and California municipal corporation corporation By: By: William Davis Mayor Pro-Tem Nam, ATTEST: Willard G. Yamaguchi, City. Clerk APPROVED AS TO FORM: Willard G. Yamaguchi, Chief Deputy City Attorney Title: By: Name: Title: 12 e(- EXHIBIT A EXHIBIT A SCOPE OF SERVICES Contractor shall perform the services described in the proposal dated April 30, 2012, on behalf of the City. A copy of the Work Plan provided for in the proposal is attached hereto and incorporated by.reference. Santa Fe n.F�. BUILDING MAINTENANCE Work Plan Santa Fe Building Maintenance proposes to provide services to the City of Vernon has explained and required on the Statement of Work, Section VII of the RFP for Janitorial Services Santa Fe's approach to meet the required services will be by using the Assign Area Approach. The Assign Area Approach will ensure that all work is performed according to the contract requirements by assigning cleaning areas and responsibilities to each of the service personnel. Santa Fe Building Maintenance believes that all its field personnel should be able to perform all tasks within the area of cleaning services and should take pride and responsibility on the quality of their own work. Assigning an Area, or in this case a Facility, to each of the cleaning personnel will ensure that all services are performed according to the specifications and the schedule provided. A system composed of experienced personnel, supervision, reports and logs sheets will ensure that all facilities are cleaned and maintained up to or above Santa Fe's and the City of Vernon standards. The methods that Santa Fe Building Maintenance will use to provided the requested services are as follows: Cleaning Personnel A group of experience personnel on the janitorial and Custodial fields will be use to perform the cleaning services. Janitorial Technician: Normally work during the night shift or afternoon shift and perform more or same duties as a Day -porter but in a more detail way. They report to company supervisors and or Facility Assign Manager. They are responsible for cleaning the facility while the building is empty (NOTE: Buildings are usually, preferably empty when janitors are there). Their duties include but are not limited to: • Cleaning Bathrooms • Cleaning Offices • Cleaning Cubicles • Dumping trash • Emptying waste baskets • Dust furniture • Window Cleaning • Vacuuming of all carpet • Etc. Santa Fe BUILDING MAINTEN.ANCIr _Special Cleaning Technician: They do not have a set shift do to the fact that their work skills might be required during the day or night. They are lead by a crew manager and report to company supervisors. They are responsible for doing the weekly, monthly, quarterly, and yearly special cleaning for our costumers. Their duties include but are not limited to: • Floor Waxing • Floor Stripping • Floor Shampooing • Interior and Exterior window cleaning • High surface cleaning • Light fixtures and AC vents cleaning • Floor and Carpet maintenance • Etc. Supervisors: They include Area and Facility supervisors and report to company executive leaders (Owner, Vice President, Manager,). Their duties vary depending on what they are in charge of supervising (quality control, training, safety, performance, etc.) some of their duties might include but are not limited to: • Insuring work is done in time • Making sure employees are following safety procedures • Quality control • Employee performance • Employee recruitment • Employee training • Etc. Office Staff: Their shift begins at 9:00am and ends at 5:00pm Except for costumer service and emergency services which is available 24/7, They include all costumer service, emergency and operations staff. They report to an office. manager assign by company executives and are in charge of running the company on its daily operations. Their duties might include but are not limited to: Responding to costumer concerns, request, complains, emergencies. Invoice mailing Santit Fe BUILDING MAINTENANCE • Acquisition of new accounts Costumer & Supervisors line of communication • Employee and Supervisor tracking and dispatch • Etc. Procedures A Supervisor will be assign to the City of Vernon. He will be responsible for all janitors, and will ensure that all services are performed to the specifications of the Statement of Work. The assigned supervisor will allocate each of the janitors to their assign facility%area and will monitor their performance. Once their facility/area has being assign, the janitors will begin performing their daily, weekly and monthly schedule of tasks as required in Section VII of the RFP to address the requirements of the Statement of Work. The Quarterly and Yearly services will be performed by Santa Fe's own Specialty Cleaning Crew according to the six month schedule that Santa Fe will provide the city upon award of contract. (Please see sample forms pg.13) In order to monitor quality standards, a Quality Control Team (QCT) will inspect the facility at random times and will report to Santa Fe's main office any findings or discrepancies on the performance or quality of service done by the cleaning crew or facility supervisor. The QCT report will include Inspection Sheets, Employee Evaluation Forms, (please refer to sample forms pg. 14) and a written report and notes on the Quality of Service for the entire facility comparing the performance standards of Santa Fe Building Maintenance to those of the city. Proper action will be issue by Santa Fe's management in order to correct discrepancies and. quality standards following the recommendations made by either the Quality Control Team or by any individual working on the field. Such actions might include the re-training of staff, the replacement /movement of personnel, and or the use of a different plan/approach to provide services. All emergency and call backs will be handle by our main office dispatch which is manned 24/7. Our specialty crews which are trained in all type of cleaning emergencies are on call 24/7 and will respond whit -in 2 hours of any emergency clean ups. Our office can handle multiple call backs within the same timeframe since there are multiple crews on stand-by and available for deployment. Any special events cleaning and construction clean-ups will also be handle by Santa Fe's specialty crew. 7 Santit Fe BUILDING MAINTENANCE The staffing plan will consist of multiple night janitors cleaning the buildings assigned to them. One supervisor will be assigned to the city in order to monitor all services and staff, and will receive support from our main office to resolve any problems. Any vacation, absenteeism, sick days, etc. will be cover by our specialty crew, who by this time should know the facilities and the requirements of each one, and will be familiar with each of the facilities security system. The facility supervisor will take inventory in a weekly basis and notify the office when products need to be ordered .Santa Fe's main office will be in charge of ordering supplies following the supervisor request. Our work methodology will not allow supplies to run short do to the fact that our supervisor will keep track of all supplies at the facility. All equipment will be in good working condition and will be inspected on a regular time frame by our supervisor. Any defects .on equipment will be immediately address, fixed or replaced. In the event that supplies are needed due to an emergency notification of shortage of supplies, Santa Fe has established a contingency plan that will resolve or will address this situation. Santa Fe keeps emergency supplies at its main office and warehouse for such situations. In addition Santa Fe maintains accounts with multiple supply vendors around the L.A. area, who are able to provide supplies and delivery with short notice in a reasonable amount of time. Supplies can also be picked up by our employees at any of these vendors' locations upon notification and approval by Santa Fe Management. EXHIBIT B EXHIBIT B FEES Contractor shall be paid an amount not to exceed $8,579.21 per month to perform the Services described in Exhibit A in accordance with the Cost Schedule, a copy of which is attached hereto and incorporated as referenced. Invoices shall include the period for which Services were provided, the dates of such Services, and a description of the Services provided for that billing period. Each invoice shall include copies of timesheets and other supporting documents as City may require. Payments of each invoice shall be made by City within thirty (30) days following receipt of each invoice as to all non -disputed fees. If City disputes any of Contractor's fees, it shall give written notice to Contractor within thirty (30) days of receipt of the disputed invoices. Any amounts in dispute shall be withheld until resolution. Attachment B PROPOSED BIDDING SCHEDULE CITY OF VERNON CITY HALL AND RELATED FACILITIES Y A IN SQUARE FEET MONTHLY COST asement $ 7CitYHall T9,800 $ 740.25 rst Floor $ $1,381.80 City Hall Second Floor13,162 0 $ $3,891.60 City Hall Third Floor $ $1,110.52 Petrelli Building $ $431.78 Light and Power $ $445.84 Public Works Building , $ $577.42 TOTAL COST PER MONTH $8,579.21 Leonis Building 2,812 $ (Optional Item) $396.49 TOTAL COST PER MONT$ $ WITH OPTIONALTTEM $8,975.70 Submitted by: Santa Fe Building Maintenance Address: 15644 Palomino Dr. Chino Hills, CA 91709 Signature: 37 MISCELLANEOUS JANITORIAL SERVICES (Not Additional Cost Items) The following items shall be deducted from the base bid in the event the City determines, in its sole opinion, that the below scheduled maintenance events are not necessary. Modifications in Scope of Services must be authorized by City of Vernon prior to the commencement of work 1) FLOORING: Strip and apply four (4) coats of floor finish to flooring. • ITEM 1: Ceramic Tile: • ITEM 2: Vinyl Tile: • ITEM 3: Rubber Tile: Cost Per Quarter Per Square Foot: $ 0.06 Cost Per Quarter Per Square Foot: $ 0.06 Cost Per Quarter Per Square Foot: $ 0.06 2) ENTRANCE AND ELEVATOR RUGS • ITEM I Clean and shampoo entrance and elevator rugs as required to maintain quality standards. This task shall be pedbrmednot less than six times a_year.. Cost Bi-Monthly: $ 30.00 3) WINDOWS AND GLASS • ITEM 1: Exterior Glass: Wash all exterior -building windows leaving no visible streaking. Cost Annually: $ 100.00 • ITEM 2: Interior Glass: Wash all interior -building windows leaving no visible streaking. Cost Annually: $ 300.00 38 4) MINI AND VERTICLE BLINDS • ITEM 1: Remove from the building premises all mini and vertical blinds and wash. Blinds shall be returned and hung within 3 working days. Clean tapes and cords. Cost Annually: $ 375.00 • ITEM 2: (Bi-Annually) Dust or vacuum all blinds at a bi-annual interval from washing cycle. Both sides of blind slats shall be free of dust. Cost Bi-Annually: $ 75.00 5) CARPET SHAMPOOING REQUIREMENTS (Bi-Annually) ITEM 1: All carpeted areas in the City Hall, Power Plant offices and Petrelli building shall be shampooed as per the manufacturers recommended procedures. Cost Bi-Annually: $ 0.04 39 EXHIBIT C EXHIBIT C CHANGE ORDER Exhibit C CITY OF VERNON COMMUNITY SERVICES & WATER DEPARTMENT CONTRACT CHANGE ORDER NO. _ SUPPLEMENT NO. SHEET OF SHEETS PROJECT: TO: REQUESTED BY: Citv of Vernon P.O. NO. CONTRACTOR You are hereby directed to make the herein described changes to the plans and specifications or do the following described work not previously included in the plans and specifications of this contract. Except as specifically modified herein, all terms and conditions of the original contract remain in full force and effect, and apply to the additional work as if said work was originally included in the contract. Contract Amount (Base Bid) ............................................... $ Amount of This Change Order I ............................................. $ Amount of Previous Change OrdersI ......................................... $ Total Change Orders I ..................................................... $ Modified Contract Amount ............................................. $ By reason of this change order the time of completion will be adjusted as follows: Approved: Date: Director of Community Services & Water Attest: Date: Willard Yamaguchi, City Clerk We, the undersigned Contractor, have given careful consideration to the change proposed and hereby agree, if this proposal is approved, that we will provide all labor, equipment and materials, including overhead, except as may otherwise be noted above, and all for perform services necessary the will accept as full payment therefore the prices shown above. work above specified, and . Accepted Date: Contractor: BY Title: ­ n.,.:e.., coern.............aa.__.__:" Rev. 03/10 EXHIBIT D EXHIBIT D LIVING WAGE PROVISIONS Minimum Living Wages: A requirement that Employers pay qualifying employees a wage of no less than $10.30 per hour with health benefits, or $11.55 per hour without health benefits. Paid and Unpaid Days Off: Employers provide qualifying employees at least twelve compensated days off per year for sick leave, vacation, or personal necessity, and an additional ten days a year of uncompensated time for sick leave. No Retaliation: A prohibition on employer retaliation against employees complaining to the City with regard to the employer's compliance with the living wage ordinance. Employees may bring an action in Superior Court against an employer for back pay, treble damages for willful violations, and attorney's fees, or to compel City officials to terminate the service contract of violating employers. OFFICE OF THE CITY CLERK 4305 Santa Fe Avenue, Vernon, California 90058 Telephone (323) 583-8811 July 23, 2012 Santa Fe Building Maintenance Attn: Irineo Nuno, Vice President 15644 Palomino Drive Chino Hills, CA 91709 Re: Services Agreement — Janitorial Services Dear Mr. Nuno: The insurance requirements have been met. Transmitted herewith is a fully executed original agreement, as referenced above, approved by City Council on July 17, 2012, through Resolution No. 2012-133. If you have any questions regarding this matter, please call Scott Rigg at 323/583-8811 ext. 279. very y yours, kVI A4DY, City Clerk WGY:dj . Enclosure c: S. Kevin Wilson Scott Rigg Purchasing Department Resolution No. 2012-133 Agreement File No. 12-068 E�cclusivefy IndustridC SERVICES AGREEMENT BETWEEN THE CITY OF VERNON AND SANTA FE BUILDING MAINTENANCE FOR JANITORIAL SERVICES Contractor: Responsible Principal of Contractor: Notice Information - Contractor: Notice Information - City: Commencement Date: Termination Date: Consideration: COVER PAGE Santa Fe Building Maintenance Irineo Nuno, Vice President/Manager Santa Fe Building Maintenance 15644 Palomino Drive Chino Hills, CA 91709 Attention: Irineo Nuno, Vice President/Manager Phone: (909) 606-2756 Facsimile: (909) 606-6469 City of Vernon 4305 Santa Fe Avenue Vernon, CA 90058 Attention: Kevin Wilson, Director of Community Services & Water Telephone: (323) 583-8811 ext. 245 Facsimile: (323) 826-1435 August 1, 2012 August 1, 2013, unless extended pursuant to Section 1 Total not to exceed $102,950.52 (includes all applicable sales tax); and more particularly described in Exhibit B Records Retention Period Three (3) years SERVICES AGREEMENT BETWEEN THE CITY OF VERNON AND SANTA FE BUILDING MAINTENANCE FOR JANITORIAL SERVICES THIS AGREEMENT is made and entered into as of Auoust 1. 2012 ("Effective Date"), by and between the City of Vernon, a California charter City and California municipal corporation ("City"), and Santa Fe Building Maintenance, a California corporation ("Contractor'). City and Contractor are collectively referred to herein as the "Parties." RECITALS A. City desires to have certain janitorial services provided as more fully set forth in the Scope of Services, attached hereto and incorporated herein as Exhibit A. B. Contractor represents it is qualified and capable of furnishing the labor, materials, and expertise necessary to perform such services in accordance with the terms and conditions set forth in this Agreement. NOW, THEREFORE, the Parties agree as follows: Section 1. Term and Time of Performance. (a) This Agreement shall commence upon the Commencement Date listed on the Cover Page, and shall remain and continue in effect through the Termination Date listed on the Cover Page, unless sooner terminated pursuant to the provisions of this Agreement. City may renew this Agreement on a year-to-year basis at its discretion. ' (b) In the event that City renews this Agreement, Contractor may submit a proposal to increase its rates no later than thirty (30) days after receiving notice of City's intent to renew. Any increase in rates must be approved by City before such increase can take effect. If City fails to approve the proposed Increase within thirty (30) days of recelpt, Contractor may terminate the renewal by giving thirty (30) days written notice. Section 2. Performance. (a) Contractor shall perform the services and tasks described and set forth in the Scope of Services, Exhibit A ("Services"). Additional services must be mutually agreed upon in writing signed by both Parties prior to performance of those additional services. (b) Contractor shall at all times faithfully, competently and to the best of its ability, experience, and talent, perform all Services under this Agreement in accordance with the standard of care and skill ordinarily exercised by members of the profession currently practicing in the same locality as the City under similar circumstances and in a manner reasonably satisfactory to City. Contractor shall at all times comply with the highest ethical standards when performing Services for the City. (c) Contractor shall keep Itself informed of all local, state, and federal ordinances, laws and regulations which in any manner affect those employed by it or in any way affect the performance of its Services pursuant to this Agreement. Contractor shall at all times observe and comply with all such ordinances, laws and regulations. City, and its officers, officials, employees, agents or volunteers shall not be liable at law or in equity occasioned by failure of Contractor to comply with this section. (d) Contractor will not be compensated for any work performed not specified in Exhibit A unless City authorizes such work in advance and in writing. Section 3. Compensation. (a) City agrees to compensate Contractor, and Contractor agrees to accept in full satisfaction for the services and any supplies or goods required by this Agreement, a sum not to exceed the Consideration set forth on the Cover Page and more particularly described in Exhibit B. The Consideration shall constitute reimbursement of Contractor's fee for the Services as well as for all actual and necessary expenditures reasonably incurred in the performance of this Agreement (including without limitation, all labor, materials, equipment, supplies, delivery, tax, assembly, and Installation, as applicable). (b) There shall be no claims for additional compensation for reimbursable expenses and Contractor shall not be reimbursed for any additional expenses. (c) Change in the scope of services, duties, obligations, durations or total compensation, shall be by written authorization only by the City. A form of Change Order is set forth in Exhibit C attached hereto and incorporated by reference. Section 4. Method of Payment. City shall pay Contractor the Consideration in accordance with the Cost Schedule set forth in Exhibit B. Section 5. Responsible Principals. (a) Contractor's Responsible Principal set forth on the Cover Page shall be principally responsible for Contractor's obligations under this Agreement and shall serve as principal liaison between City and Contractor. Designation of another Responsible Principal by Contractor shall not be made without prior written consent of City. (b) City's Responsible Principal shall be the City Administrator or his designee who shall administer the terms of the Agreement on behalf of City. Section 6. Personnel. (a) All persons performing Services shall have all the necessary technical expertise, permits, professional licenses, certificates, training, and other qualifications required by this Agreement or other applicable laws. Contractor shall provide City with said permits, licenses, and certificates at the request of City. (b) Contractor represents that it has, or shall secure at its own expense, all personnel required to perform Contractor's Services under this Agreement. All personnel engaged in the work shall be qualified to perform such Services. Section 7. Permits and Licenses. Contractor shall obtain and maintain during the Agreement term all necessary licenses, permits and certificates required by law for the provision of services under this Agreement, including a business license. Except as provided herein below, Contractor shall obtain and pay for all permits and licenses required by federal, state or local law, rule or regulation. Costs for obtaining City licenses and permits required under this Agreement shall be waived. 3 Section B. Access. Contractor shall comply with all reasonable access and other restrictions that City may impose. No access to City property for performance of the Services shall be permitted prior to delivery to City of proof of insurance paid and maintained by Contractor. Section 9. Contractor's Duties and Renresentations. Contractor represents, covenants and agrees as follows: (a) There are no obligations, commitments, or impediments of any kind that will limit or prevent performance of the Services. (b) Contractor presently has no interest and shall not have any Interest, direct or indirect, which would conflict in any manner with the performance of the Services contemplated by this Agreement. No person having any such interest shall be employed by or be associated with Contractor. . (c) There is no litigation pending against Contractor and Contractor is not the subject of any criminal investigation or proceeding, and neither Contractor nor its personnel, to its actual knowledge, have been convicted of a felony. Section 10. Independent Contractor. (a) Contractor is and shall at all times remain, as to City, a wholly independent contractor. The personnel performing the Services under this Agreement on behalf of Contractor shall at all times be under Contractor's exclusive direction and control. Neither City nor any of its officers, officials, employees, agents, or volunteers shall have control over the conduct of Contractor or any of Contractor's officers, employees, or agents except as set forth in this Agreement. Contractor shall not at any time or in any manner represent that it or any of its officers, employees, or agents are in any manner officers, officials, employees, agents, or volunteers of City. Contractor shall not incur or have the power to incur any debt, obligation or liability whatsoever against City, or bind City in any manner. (b) No employee benefits shall be available to Contractor or its officers, employees, or agents in connection with the performance of this Agreement. Except for Consideration paid to Contractor as provided in the Agreement, City shall not pay salaries, wages, or other compensation to Contractor for performing services hereunder for the City. City shall not be liable for compensation or indemnification to Contractor or its officers, employees, or agents for injury or sickness arising out of performing services hereunder. (c) Contractor agrees to pay and be responsible for paying all Federal, State and local taxes for compensation received by Contractor from City while performing services for City. Section 11. Termination. (a) Termination Right. City may, at any time, for any reason or for no reason, with or without cause, terminate this Agreement, by serving upon the Contractor at least five (5) calendar days prior written notice. Upon receipt of such notice, Contractor shall immediately cease all work under this Agreement, unless the notice provides otherwise. 0 (b) In the event of termination or cancellation of this Agreement by City, due to no fault or failure of performance by Contractor, Contractor shall be paid based on the percentage of work satisfactorily performed at the time of termination. In no event shall Contractor be entitled to receive more than the amount that would be paid to Contractor for the full performance of the services required by this Agreement. Contractor shall have no other claim against City by reason of such termination, Including any claim for compensation. (c) Actions Subsequent to Termination. In the event of termination of this Agreement, Contractor shall deliver all Confidential Information, as defined in Section 13 below, to City within thirty (30) days after the termination of this Agreement. Contractor shall also take all such other action as City reasonably requires and shall cooperate with City to effectuate an orderly and systematic termination of Contractor's duties and activities hereunder. (d) All of the terms and conditions in the Agreement related to payment, confidentiality, indemnification, dispute resolution and waiver shall survive termination of this Agreement. Section 12. Limitation of City's Liability. City's liability on any kind of claim for any loss or damage arising out of, in connection with, or resulting from this Agreement, shall in no case exceed the amount that would be paid to Contractor for the full performance of the services required by this Agreement. In no event shall City be liable for anticipated profits or for incidental, consequential or punitive damages, City shall not be liable for penalties of any description. Section 13. Confidential Status: Disclosure of Information. (a) Confidential Status; Disclosure of Information. All data, customer information, business practices, business methods, privileged information, trade secrets, financial statements, floor plans, designs, blueprints, maps, surveys, drawings, models, reports, correspondence, logs, documents, materials or other information developed or created by Contractor, received by Contractor, revealed to Contractor, or provided to Contractor for the performance of this Agreement ("Confidential Information") are deemed confidential and shall not be disclosed by Contractor to any third party without City's prior written consent. City reserves all rights to Confidential Information. City shall grant consent if disclosure is legally required. All Confidential Information shall be returned to City upon completion or termination of this Agreement. Contractor's covenant under this section shall survive the termination of this Agreement. City may disclose to third parties any Confidential Information at its sole discretion. (b) Contractor's obligation not to disclose any Confidential Information shall not extend to information that: I. was in the possession of, or was rightfully known by, the Contractor without an obligation to maintain Its confidentiality prior to receipt from City; ii. is or becomes generally known to the public without violation of this Agreement; iii. is obtained without an obligation of confidentiality by the Contractor in good faith from a third party having the right to disclose it without an obligation of confidentiality; or iv. -information which is required to be disclosed pursuant to any court order or directive having the force of law. (c) The provisions of this section shall survive the termination of this Agreement. Section 14. Technical Materials. City reserves all rights to any and all tools, dies, patterns, plates or other similar technical materials furnished or paid for by City, and Contractor shall use such materials in strict confidentiality and shall return the same to City at its request upon completion or termination of this Agreement. Contractor shall not copy or otherwise use any such materials for any purposes other than the completion of this Agreement. Contractor's covenant under this section shall survive the termination of this Agreement. Section 15. Records and Inspections. Contractor shall maintain full and accurate records with respect to all matters covered under this Agreement for Records Retention Period. City shall have access, without charge, during normal business hours to such records, and the right to examine and audit the same and to make copies and transcripts therefrom, and to inspect all program data, documents, proceedings and activities. Section 16. Default. Contractor's failure to comply with the provisions of this Agreement shall constitute a default. In the event that Contractor is in default under the terms of this Agreement, City shall have no obligation or duty to continue compensating Contractor for any work performed after the date of default and can terminate this Agreement immediately by written notice to Contractor. Section 17. Indemnification. Contractor agrees to defend, indemnify, protect and hold harmless City, its officers, officials, employees, agents, and volunteers from and against any and all claims, suits, demands, actions, losses, damages, judgments, settlements, penalties, fines, defensive costs or expenses, including without limitation, interest, attorneys' fees and expert witness fees, or liability of any kind or nature arising out of or attributable to the acts or omissions of Contractor, or Contractor's officers, employees, or agents which in any way arise out of, result from, or are in any way related to the performance or non-performance of this Agreement, excepting only liability arising out of the sole negligence or willful misconduct of City, its officers, officials, employees, agents, or volunteers. THE PROVISIONS OF THIS SECTION SHALL NOT TERMINATE OR EXPIRE, SHALL SURVIVE THE EXPIRATION OR EARLIER TERMINATION OF THIS AGREEMENT AND SHALL BE GIVEN THE BROADEST POSSIBLE INTERPRETATION. The obligations in this section are in addition to Contractor's duty to provide insurance and shall not be limited by any limitation on the amount or type of insurance coverage carried by Contractor. Section 18. Insurance (a) Contractor shall at all times during the term of this Agreement carry, maintain, and keep in full force and effect, a policy or policies of Comprehensive General Liability Insurance, with minimum limits of Two Million Dollars ($2,000,000) for each occurrence, combined single limit, against any personal injury, death, loss or damage resulting from the wrongful or negligent acts by Contractor or Contractor's officers, employees, or agents. N (b) Contractor shall at all times during the term of this Agreement carry, maintain, and keep in full force and effect, a policy or policies of Comprehensive Vehicle Liability insurance covering personal injury and property damage, with minimum limits of One Million Dollars ($1,000,000) per occurrence, combined single limit, covering any vehicle utilized by Contractor or Contractor's officers, employees, or agents in performing the services required by this Agreement. (c) Contractor agrees to maintain in force at all times during the performance of work under this Agreement workers compensation insurance as required by law. (d) Contractor shall at all times during the term of this Agreement carry, maintain, and keep in full force and effect, a policy or policies of Excess Liability Insurance, with minimum limits of Two Million Dollars ($2,000,000) for each occurrence, combined single limit, and provide policy coverage and terms at least as broad as those required in the primary insurance. (e) Contractor shall require each of its sub -consultants or sub -contractors to maintain insurance coverage that meets all of the requirements of this Agreement. (f) The policy or policies required by this Agreement shall be issued by an insurer admitted in the State of California and with a rating of at least a B+; VI in the latest edition of Best's Insurance Guide. (g). Contractor agrees that if it does not keep the aforesaid insurance in full force and effect City may either immediately terminate this Agreement or, if insurance is available at a reasonable cost, City may take out the necessary insurance and pay, at Contractor's expense, the premium thereon. (h) At all times during the term of this Agreement, Contractor shall maintain on file with the Risk Manager, a certificate or certificates of insurance, satisfactory to the City Attorney and Risk Manager, along with a copy of the policy declarations page for each policy showing that the aforesaid policies are in effect in the required amounts. Upon request by City, Contractor shall cause its insurers to issue certified copies of the insurance policies evidencing that the coverage and policy endorsements required under this Agreement are maintained in force. Contractor shall, prior to commencement of work under this Agreement, file with the Risk Manager, such certificate or certificates and a copy of the policy declarations page for each policy. The policies of insurance required by this Agreement shall contain an additional insured endorsement naming the City, its officers, officials, employees, agents, and volunteers as insureds. All of the policies required under this Agreement shall contain an endorsement providing that the policies cannot be canceled or reduced except on thirty (30) days prior written notice to City, and specifically stating that the coverage contained In the policies affords insurance pursuant to the terms and conditions as set forth in this Agreement. (i) The insurance provided by Contractor shall be primary to any coverage available to City, and any insurance or self-insurance maintained by City, its officers, officials, employees, agents, or volunteers shall be excess of Contractor's insurance and shall not contribute with it. The policies of insurance required by this Agreement shall include provisions for waiver of subrogation. Contractor hereby waives all rights of subrogation against City, its officers, officials, employees, agents, and volunteers. Q) Any deductibles or self -insured retentions must be declared to and approved by City. At the option of City, Contractor shall either reduce or eliminate the deductibles or self -insured retentions with respect to City, or Contractor shall procure a bond guaranteeing payment of losses and expenses. Section 19. Certification. In accordance with the provisions of Section 3700 of the Labor Code, Contractor shall secure the payment of compensation to Contractor's employees. By executing this Agreement, Contractor certifies the following: Contractor is aware of the provisions of Section 3700 of the Labor Code which require every employer to be insured against liability for workers' compensation or to undertake self-insurance in accordance with the provisions of that code, and Contractor will comply with such provisions before commencing the performance of the work of this Agreement. Section 20. Standard Specifications. The work done pursuant to this Agreement shall be done in accordance with the provisions of the most current edition of "Standard Specifications for Public Works Construction" (commonly known as "the Green Book') including Supplements, prepared and promulgated by the Southern California Chapter of the American Public Works Association and the Associated General Contractors of California, which specifications are hereinafter referred to as the "Standard Specifications." The provisions of these Standard Specifications shall apply to the work performed under this Agreement, unless different standards are specified in Exhibit A or agreed to in writing by the City. Section 21. Compliance with Laws. Contractor shall keep itself informed of and comply with all Applicable Laws, including without limitation, the Fair Labor Standards Act, the Occupational Safety and Health Act and all those Applicable Laws relating in any way to employment practices and protection of the environment. Contractor shall not discriminate against any employee or any applicant for employment for reasons of race, color, creed, religion, sex, sexual preference, age or national origin. For purposes of this section, "Applicable Laws" shall mean any and all laws, regulations, rules, orders, directives, judgments, decrees, permits, approvals or other applicable requirements of any governmental entity or agency having jurisdiction that are applicable to any aspect of this Agreement that are in force on the Effective Date and as they may be enacted, issued or amended during the term of this Agreement. Section 22. Enforcement of Wage and Hour Laws. Eight hours labor constitutes a legal day's work. The Contractor, or subcontractor, if any, shall forfeit twenty-five dollars ($25) for each worker employed in the execution of this Agreement by the respective Contractor or subcontractor for each calendar day during which the worker is required or permitted to work more than 8 hours in any one calendar day and 40 hours in any one calendar week in violation of the provisions of Sections 1810 through 1815 of the California Labor Code as a penalty paid to the City; provided, however, work performed by employees of contractors in excess of 8 hours per day, and 40 hours during any one week, shall be permitted upon compensation for all hours worked in excess of 8 hours per day at not less than 1 Y2 times the basic rate of pay. Livina Wages. In addition, Contractor, or Subcontractor, if any, working on City service contracts of any amount, as to all employees spending time on City contracts shall observe the City's Living Wage Ordinance and all requirements thereof at all times on City contracts. The Current Living Wage Standards are set forth in Exhibit D. Upon request, certified payroll shall be provided to the City. Section 23. Materials and Workmanship. City shall have the right to inspect any material used. Material furnished shall be new, complete, ready -for -use and of the latest model, shall not have been used in demonstration or other services and shall have all the usual equipment as shown by its manufacturer's current specifications and catalogs, unless otherwise specified. Equipment, supplies or services that fail to comply with the Agreement requirements regarding design, material or workmanship may be rejected at the option of City. Any materials rejected shall be removed from City premises at the Contractor's sole expense. Section 24. Assignment of Unfair Business Practices. Contractor and its subcontractor offers and agrees to assign to City all rights, title, and interest in and to all causes of action it may have under Section 4 of the Clayton Act (15 U.S.C. Sec. 15) or under the Cartwright Act (Chapter 2 (commencing with Section 16700) of Part 2 of Division 7 of the Business and Professions Code), arising from purchases of goods, services, or materials pursuant to the public works contract or the subcontract, This assignment shall be made and become effective at the time City tenders final payment to Contractor, without further acknowledgment by the parties. Section 25. Assignment and Subcontracting. Contractor shall not assign or attempt to assign any portion of this Agreement, or subcontract any required performance hereunder, without the prior written approval of City. Any assignment or subcontract made in violation of this section is invalid and void. In the event City grants written approval to Contractor to subcontract work under this Agreement, Contractor is prohibited from using a subcontractor who is ineligible to perform work on a public works project pursuant to Section 1777.1 or 1777.7 of the Labor Code. Section 26. Arbitration and Venue. Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this Agreement to arbitrate, shall be determined by arbitration in Los Angeles, California. The arbitration shall be administered by JAMS pursuant to its Streamlined Arbitration Rules and Procedures. The arbitrator shall be a retired judge. All decisions of the arbitrator shall be in writing, and the arbitrator shall provide written reasons for their decision. The arbitration decision shall be final and binding on the Parties. Judgment on the award may be entered in any court having jurisdiction pursuant to this Agreement. Notwithstanding the foregoing, the parties shall be permitted to access the court system to enforce any arbitration award. The exclusive jurisdiction and venue under this Agreement shall be the Superior Court of California, Los Angeles County. Section 27. Attorneys Fees. In the event a dispute, claim or litigation arises regarding this Agreement, the prevailing party shall be entitled to reimbursement for reasonable attorneys fees and actual costs, which may be set by the arbitrators or the court in the same action or in a separate action brought for that purpose, in addition to any other relief which is obtained. Section 28. Governing Law. This Agreement shall be interpreted and enforced according to, and the Parties rights and obligations governed by, the domestic law of the State of California, without regard to its laws regarding choice of applicable law. Section 29. Entire Agreement and Modifications. This Agreement, including attachments Incorporated herein by reference, represents the entire integrated agreement and understanding between the Parties, and supersedes all prior or contemporaneous negotiations, P representations, agreements, understandings and statements, written or oral. This Agreement may only be modified in writing and signed by both Parties. Section 30. Waiver. The waiver by either party of a breach or default by the other party shall not be deemed a waiver of any different or later breach whether of the same or other covenant or condition; nor shall any delay or omission by either party to exercise any right it may have hereunder operate as a waiver of any breach or default of such a right. The failure of either party to this Agreement to exercise any of its rights under this Agreement does not constitute a breach thereof and shall not be deemed to be a waiver of such rights or a waiver of any subsequent breach. No waiver, benefit, privilege, or service voluntarily given or performed by a party shall give the other party any contractual rights by custom, estoppel, or otherwise. Section 31. Force Maieure. Neither party shall be considered in default of any of its obligations under this Agreement when a failure of performance shall be due to an uncontrollable force. The term "uncontrollable force" shall mean flood, earthquake, storm, fire, lightning, epidemic, war, riot, civil disturbance or disobedience, federal, state, or municipal action, statute, ordinance, or regulation, embargoes of the United States Government or any other government, which by exercise of due diligence such party could not reasonably have been expected to avoid and by exercise of due diligence has been unable to overcome. Either parry rendered unable to fulfill any of its obligations under this Agreement by reason of an uncontrollable force shall give written notice within five (5) business days of such fact to the other party and shall exercise due diligence to remove such inability with all reasonable dispatch. Section 32. City Not Obligated to Third Parties. City shall not be obligated or liable under this Agreement to any parry other than Contractor. City shall timely notify Contractor of the receipt of any third -party claim relating to this Agreement. City shall be entitled to recover its reasonable costs incurred in providing the notification required by section. Section 33. Notices. All notices, approvals, consents and other communications between the Parties shall be in writing, and shall be sent by certified mail (return receipt requested) or other delivery service which provides evidence of delivery, using the address set forth on the Cover Page under "Notice Information - City' or "Notice Information — Vendor,' as appropriate, or at such other address as may be furnished by either party to the other in writing. Mailed notices will be deemed communicated as of the day of receipt. Section 34. Cover Page and Exhibits. The Cover Page and all documents referenced as exhibits in this Agreement are hereby incorporated in this Agreement. In the event of any material discrepancy between the express provisions of this Agreement and the provisions of any document incorporated herein by reference, the provisions of this Agreement shall prevail. Section 35. Headings. Headings used in this Agreement are for convenience and ease of reference only and shall not affect the interpretation of the Agreement. Section 36. Survival of Terms. All of the terms and conditions in this Agreement related to payment, confidentiality, indemnification, dispute resolution and waiver shall survive termination of this Agreement. Section 37. Severability. Whenever possible, each provision of this Agreement shall be interpreted in such a manner as to be valid under applicable law. If any provision of this Agreement is determined by a court of competent jurisdiction to be invalid, void or 10 unenforceable, the remaining provisions shall nevertheless continue in full force and effect, and shall in no way be affected, impaired or invalidated. Section 38. Authority to Execute This Agreement. The person or persons executing this Agreement on behalf of Contractor warrants and represents that he or she has the authority to execute this Agreement on behalf of Contractor and has the authority to bind Contractor to the performance of its obligations under this Agreement. [Signatures Begin on Next Page]. 11 IN WITNESS WHEREOF, the Parties have signed this Agreement as of the date stated in the introductory clause. City of Vernon, a California charter City and California municipal corporation By: William Davis MwfiwDY Mayor Pro-Tem ATT Wi rd G. Yec ;Ity CI r APPROVED AS T 1XIIII ill d G. Ya ag c ', Chief Deputy City AAor y Santa Fe Building Maintenance, a California corporation Name7-7-Ty' S �i� S •�' By: Name: Title: 12 EXHIBIT A EXHIBIT A SCOPE OF SERVICES Contractor shall perform the services described in the proposal dated April 30, 2012, on behalf of the City. A copy of the Work Plan provided for in the proposal is attached hereto and incorporated by. reference. Santa Fe 5910 ]BUILDINGMAINTENANCE Work Plan Santa Fe Building Maintenance proposes to provide services to the City of Vernon has explained and required on the Statement of Work, Section VII of the RFP for Janitorial Services Santa Fe's approach to meet the required services will be by using the Assign Area Approach. The Assign Area Approach will ensure that all work is performed according to the contract requirements by assigning cleaning areas and responsibilities to each of the service personnel. Santa Fe Building Maintenance believes that all its field personnel should be able to perform all tasks within the area of cleaning services and should take pride and responsibility on the quality of their own work. Assigning an Area, or in this case a Facility, to each of the cleaning personnel will ensure that all services are performed according to the specifications and the schedule provided. A system composed of experienced personnel, supervision, reports and logs sheets will ensure that all facilities are cleaned and maintained up to or above Santa Fe's and the City of Vernon standards. The methods that Santa Fe Building Maintenance will use to provided the requested services are as follows: Cleaning Personnel - A group of experience personnel on the janitorial and Custodial fields will be use to perform the cleaning services. Janitorial Technician: Normally work during the night shift or afternoon shift and perform more or same duties as a Day -porter but in a more detail way. They report to company supervisors and or Facility Assign Manager. They are responsible for cleaning the facility while the building is empty (NOTE: Buildings are usually, preferably empty when janitors are there). Their duties include but are not limited to: • Cleaning Bathrooms • Cleaning Offices • Cleaning Cubicles • Dumping trash • Emptying waste baskets • Dust furniture • Window Cleaning • Vacuuming of all carpet • Etc. Santa .fie BUILDING F MAINTENANCE _Special Cleaning Technician: They do not have a set shift do to the fact that their work skills might be required during the day or night, They are lead by a crew manager and report to company supervisors. They are responsible for doing the weekly, monthly, quarterly, and yearly special cleaning for our costumers. Their duties include but are not limited to: • Floor Waxing • Floor Stripping • Floor Shampooing • Interior and Exterior window cleaning • High surface cleaning • Light fixtures and AC vents cleaning • Floor and Carpet maintenance • Etc. Su ervisors: They include Area and Facility supervisors and report to company executive leaders (Owner, Vice President, Manager,). Their duties vary depending on what they are in charge of supervising (quality control, training, safety, performance, etc.) some of their duties might include but are not limited to: • Insuring work is donee in time • Making sure employees are following safety procedures • Quality control • Employee performance • Employee recruitment • Employee training • Etc. Office Staff: Their shift begins at 9:00am and ends at 5:00pm Except for costumer service and emergency services which is available 24/7. They include all costumer service, emergency and operations staff. They report to an office. manager assign by company executives and are in charge of running the company on its daily operations. Their duties might include but are not limited to: Responding to costumer concerns, request, complains, emergencies. Invoice mailing H Santa .die MAI PITENANC E • Acquisition of new accounts • Costumer & Supervisors line of communication • Employee and Supervisor tracking and dispatch • Etc. Procedures A Supervisor will be assign to the City of Vernon. He will be responsible for all janitors, and will ensure that all services are performed to the specifications of the Statement of Work. The assigned supervisor will allocate each of the janitors to their assign facility/area and will monitor their performance. Once their facility/area has being assign, the janitors will begin performing their daily, weekly and monthly schedule of tasks as required in Section VII of the RFP to address the requirements of the Statement of Work. The Quarterly and Yearly services will be performed by Santa Fe's own Specialty Cleaning Crew according to the six month schedule that Santa Fe will provide the city upon award of contract. (Please see sample forms pg.13) In order to monitor quality standards, a Quality Control Team (QCT) will inspect the facility at random times and will report to Santa Fe's main office any findings or discrepancies on the performance or quality of service done by the cleaning crew or facility supervisor. The QCT report will include Inspection Sheets, Employee Evaluation Forms, (please refer to sample forms pg. 14) and a written report and notes on the Quality of Service for the entire facility comparing the performance standards of Santa Fe Building Maintenance to those of the city. Proper action will be issue by Santa Fe's management in order to correct discrepancies and. quality standards following the recommendations made by either the Quality Control Team or by any individual working on the field. Such actions might include the re-training of staff, the replacement /movement of personnel, and or the use of a different plan/approach to provide services. All emergency and call backs will be handle by our main office dispatch which is manned 24/7. Our specialty crews which are trained in all type of cleaning emergencies are on call 24/7 and will respond whit -in 2 hours of any emergency clean ups. Our office can handle multiple call backs within the same timeframe since there are multiple crews on stand-by and available for deployment. Any special events cleaning and construction clean-ups will also be handle by Santa Fe's specialty crew. Santa Fe BUILDING MAINTENANCE The staffing plan will consist of multiple night janitors cleaning the buildings assigned to them. One supervisor will be assigned to the city in order to monitor all services and staff, and will receive support from our main office to resolve any problems. Any vacation, absenteeism, sick days, etc. will be cover by our specialty crew, who by this time should know the facilities and the requirements of each one, and will be familiar with each of the facilities security system. The facility supervisor will take inventory in a weekly basis and notify the office when products need to be ordered .Santa Fe's main office will be in charge of ordering supplies following the supervisor request. Our work methodology will not allow supplies to run short do to the fact that our supervisor will keep track of all supplies at the facility. All equipment will be in good working condition and will be inspected on a regular time frame by our supervisor. Any defects .on equipment will be immediately address, fixed or replaced. In the event that supplies are needed due to an emergency notification of shortage of supplies, Santa Fe has established a contingency plan that will resolve or will address this situation. Santa Fe keeps emergency supplies at its main office and warehouse for such situations. In addition Santa Fe maintains accounts with multiple supply vendors around the L.A. area, who are able to provide supplies and delivery with short notice in a reasonable amount of time. Supplies can also be picked up by our employees at any of these vendors' locations upon notification and approval by Santa Fe Management. EXHIBIT B EXHIBIT B FEES Contractor shall be paid an amount not to exceed $8,579.21 per month to perform the Services described in Exhibit A in accordance with the Cost Schedule, a copy of which is attached hereto and incorporated as referenced. Invoices shall include the period for which Services were provided, the dates of such Services, and a description of the Services provided for that billing period. Each invoice shall include copies of timesheets and other supporting documents as City may require. Payments of each invoice shall be made by City within thirty (30) days following receipt of each invoice as to all non -disputed fees. If City disputes any of Contractor's fees, it shall give written notice to Contractor within thirty (30) days of receipt of the disputed invoices. Any amounts in dispute shall be withheld until resolution. NMI Attachment B PROPOSED BIDDING SCHEDULE CITY OF VERNON CITY HALL AND RELATED FACILITIES FACILITY INSQUARE FEET MONTHLY COST City Hall Basement $ t9,'800 $ 740.25 City Hall First Floor $ $1,381.80 City Hall Second Floor 27,600 $ $3,891.60 City Hall Third Floor 7,876 $ $1,110.52 Petrelli Building 3 058 $ $431.78 Light and Power 3,162 $ $445.84 Public Works Building 3,895 $ $577.42 TOTAL COST PER MONTH $8,579.21 Leonis Building 2,812 $ (Optional Item) $396.49 TOTAL COST PER MONTH $ WITH OPTIONAL ITEM $8,975.70 Submitted by: Santa Fe Building Maintenance Address: 15644 Palomino Dr. Chino Hills, CA 91709 Signature:'----"'� cr 37 MISCELLANEOUS JANITORIAL SERVICES (Not Additional Cost Items) The following items shall be deducted from the base bid in the event the City determines, in its sole opinion, that the below scheduled maintenance events are not necessary. Modifications in Scope of Services must be authorized by City of Vernon prior to the commencement of work 1) FLOORING: Strip and apply four (4) coats of floor finish to flooring. • ITEM 1: Ceramic Tile: • ITEM 2: Vinyl Tile: • ITEM 3: Rubber Tile: Cost Per Quarter Per Square Foot: $ 0.06 Cost Per Quarter Per Square Foot: $ 0.06 Cost Per Quarter Per Square Foot: $ 0.06 2) ENTRANCE AND ELEVATOR RUGS • ITEM 1: Clean and shampoo entrance and elevator rugs as required to maintain quality standards. This task shall be performed not less than six times a..year.. Cost Bi-Monthly: 30.00 3) WINDOWS AND GLASS • ITEM 1: Exterior Glass: Wash all exterior -building windows leaving no visible streaking. Cost Annually: 100.00 • ITEM 2: Interior Glass: Wash all interior -building windows leaving no visible streaking. Cost Annually: $ 300.00 39 4) MINI AND VERTICLE BLINDS • ITEM 1: Remove from the building premises all mini and vertical blinds and wash. Blinds shall be returned and hung within 3 working days. Clean tapes and cords. Cost Annually: $ 375.00 ITEM 2: i-Annually) Dust or vacuum all blinds at a bi-annual interval from washing cycle. Both sides of blind slats shall be free of dust. Cost Bi-Annually: $ 75.00 5) CARPET SHAMPOOING REQUIREMENTS (Bi-Annually) ITEM 1: All carpeted areas in the City Hall, Power Plant offices and Petrelli building shall be shampooed as per the manufacturers recommended procedures. Cost Bi-Annually: $ 0.04 39 EXHIBIT C EXHIBIT C CHANGE ORDER Exhibit C CITY OF VERNON COMMUNITY SERVICES & WATER DEPARTMENT CONTRACT CHANGE ORDER NO. PROJECT: TO: REQUESTED BY: SUPPLEMENT NO. SHEET of Vernon OF SHEETS P.O. NO. CONTRACTOR You are hereby directed to make the herein described changes to the plans and specifications or do the following described work not previously included in the plans and specifications of this contract. Except as specifically modified herein, all terms and conditions of the original contract remain in full force and effect, and apply to the additional work as if said work was originally included in the contract. Contract Amount (Base Bid) ............................................... $ Amount of This Change Order I ............................................. $ Amount of Previous Change Orders I ......................................... $ Total Change Orders I ..................................................... $ Modified Contract Amount ............................................. $ By reason of this change order the time of completion will be adjusted as follows: Approved: Date: Director of Community Services & Water Attest: Date: Willard Yamaguchi, City Clerk we, the undersigned Contractor, have given careful consideration to the change proposed and hereby agree, if this proposal is approved, that we will provide all labor, equipment and materials, including overhead, except as may otherwise be noted above, and perform all services necessary for the work above specified, and will accept as full payment therefore the prices shown above. . Accepted Date: Contractor: By: Title: ........ Rev. 03/10 EXHIBIT D EXHIBIT D LIVING WAGE PROVISIONS Minimum Livina Waaes: A requirement that Employers pay qualifying employees a wage of no less than $10.30 per hour with health benefits, or $11.55 per hour without health benefits. Paid and Unpaid Days Off: Employers provide qualifying employees at least twelve compensated days off per year for sick leave, vacation, or personal necessity, and an additional ten days a year of uncompensated time for sick leave. No Retaliatlon: A prohibition on employer retaliation against employees complaining to the City with regard to the employer's compliance with the living wage ordinance. Employees may bring an action in Superior Court against an employer for back pay, treble damages for willful violations; and attorney's fees, or to compel City officials to terminate the service contract of violating employers. Juarez, Debbie From: Juarez, Debbie Sent: Wednesday, July 18, 2012 9:27 AM To: Arriola, Justin Subject: RE: Insurance Inquiry for Santa Fe Building Maintenance - Approved 07/17/12 - Res. No. 2012-133 Thanks. Please let me know when Fleming has been approved and when Petrelli provides valid insurance Deborah,yuarez Records Mauagement ;4ssistant City of Vernon - City Cler(;s Office 4305Santa'FeAvenne Vernon, (✓190058 (323) 583-8811 From Arriola, Justin Sent: Wednesday, July 18, 2012 9:25 AM To: Juarez, Debbie Subject: RE: Insurance Inquiry for Santa Fe Building Maintenance - Approved 07/17/12 - Res. No. 2012-133 Hey Debbie, Santa Fe Building Maintenance — Provided appropriate insurance. Canon Corporation —Provided appropriate insurance. Fleming Environmental — Insurance provided needs to be approved by Willard. Petrelli Electric Inc. — Does not have valid insurance. Justin Arriola Risk Management Dpt. 4JarrioIa@ci.vernon.ca.us 0(323) 583-8811 ext:315 CONFIDENT'L-U ITY NOTICE: This e-mail transmission, and any documents, files or previous a -mail messages attached to it may contain confidential. information that is legally privileged. If you are not the intended recipient, or a person responsible for delivering it to the intended recipient; you are hereby notified that any disclosure, copying, distribution or use of any of the information contained in or attached to this transmission is STRICTLY PROHIBITED. If you have received this transmission in error, please immediately notif , the sender. Please destroy the original transmission and its attachments without reading or saving in any manner. From Juarez, Debbie Sent: Wednesday, July 18, 2012 8:42 AM To: Arriola, Justin Subject: Insurance Inquiry for Santa Fe Building Maintenance - Approved 07/17/12 - Res. No. 2012-133 Hi Justin. Please let me know if the above -referenced contractor has valid insurance on file. Thank you. Defiorah fuarez 12ecordt 591anageinentAssWant City of Vernon - (,Wy Cfer('s Office RECEIVED JUN 2 7 2012 CITY CLERK'S OFFICE STAFF REPORT COMMUNITY SERVICES & WATER DEP DATE: June 18, 2012 RECEIVED JUN 2 1 2012 CITY ADMINISTRATION TO: Honorable Mayor and City Council FROM: Samuel Kevin Wilson,irector of Community Services & Water RE: SERVICES AGREEMENT BETWEEN THE CITY OF VERNON AND SANTA FE BUILDING MAINTENANCE FOR JANITORIAL SERVICES On Monday, April 30, 2012, the Department of Community Services and Water (Department) received back proposals in response to the Request for Proposals for Janitorial Services. The results of the Request for Proposals are reflected below: • Executive -Suite Services, Inc: $6,610.00/month • Santa Fe Building Maintenance: $8,579.21/month • Come Land Maintenance: $9,575.00/Month • Common Area Maintenance: $20,213.00/month The Department performed comprehensive review of the proposals utilizing a rating sheet to quantify the results. The selection process was based largely on the cost of service and feedback from their references. Santa Fe Building Maintenance (Santa Fe) was rated the highest of the three bidders, followed by Come Land Maintenance. In terms of cost, Executive -Suite Services' original bid came in the lowest at $6,610.00 per month; however, they removed their proposal from the selection process due to an accounting error on their part. Santa Fe's bid came in at $8,579.21, and is the lowest of the three remaining proposals. Santa Fe is the City of Vernon's current janitorial service provider. The City Attorney's office has prepared a Services Agreement between the City of Vernon (City) and Santa Fe Building Maintenance for Janitorial Services. The subject Agreement will provide Janitorial Services to City Hall, Petrelli Building, Light and Power Building, and Public Works Building. The Services Agreement has been executed by Santa Fe Building Maintenance and is herein attached. It is recommended that the City Council approve the Services Agreement between the City of Vernon and Santa Fe Building Maintenance at the July 3, 2012, City Council meeting; and that it be made effective August 1, 2012. SKW/sr Enclosures RECEIVED JUN 2 7 2012 CITY CLERK'S OFFICE � of VFRM fyp 4 < bP Ga��1lY IM�V COMMUNITY SERVICES & WATER DEPARTMENT OFFICE MEMORANDUM TO: Mark Whitworth, City Administrator FROM: Samuel Kevin WilsonDirector of Community Services and Water DATE: June 18, 2012 SUBJECT: SERVICES AGREEMENT BETWEEN THE CITY OF VERNON AND SANTA FE BUILDING MAINTENANCE FOR JANITORIAL SERVICES On Monday, April 30, 2012, the Department of Community Services and Water (Department) received back proposals in response to the Request for Proposal for Janitorial Services. The results of the proposals are reflected below: • Executive -Suite Services: $6,610.00 per month • Santa Fe Building Maintenance: $8,579.21 per month • Come Land Maintenance: $9,575.00 per month • Common Area Maintenance: $20,213.00 per month The City Attorney's office has prepared a Services Agreement between the City of Vernon (City) and Santa Fe Building Maintenance for Janitorial Services. The subject Agreement will provide Janitorial Services to City Hall, Petrelli Building, Light and Power Building, and Public Works Building. The Services Agreement has been executed by Santa Fe Building Maintenance. A Staff Report is herein attached recommending that the City Council approve this Agreement between the City of Vernon and Santa Fe Building Maintenance at the July 3, 2012, City Council meeting, and be made effective August 1, 2012. SKW/sr Enclosures FAA \ScWft Dmi VwitwW SCryIcw%wW A Renewal MJ1 W1AC, Admin J=kmal Cq 2IZ2 CITY ATTORNEY'S OFFICE INTER -DEPARTMENT MEMORANDUM DATE: June 13, 2012 TO: Samuel Kevin Wilson, Director of Community Services & Water FROM: Willard G. Yamaguchi, Chief Deputy City Attorney RE: Santa Fe Building Maintenance Per your memorandum dated June 4, 2012, attached please find the drafted services agreement for janitorial services. Enclosures July 0 G Za12 CITY ATTORNEY DEPT, COMMUNITY SERVICES & WATER DEPARTMENT OFFICE MEMORANDUM A-6 TO: Willard Yamaguchi, Chief Deputy City Attorney FROM: Samuel Kevin Wilson,�irector of Community Services and Water DATE: June 4, 2012 SUBJECT: Request for Proposal — Janitorial Services On Monday, April 30, 2012, the Department of Community Services and Water (Department) received back proposals in response to the Request for Proposal for Janitorial Services. The results of the proposals are reflected below: Executive -Suite Services: $6,610.00 per month • Santa Fe Building Maintenance: $8,579.21 per month • Come Land Maintenance: $9,575.00 per month • Common Area Maintenance: $20,213.00 per month The Department performed comprehensive review of the proposals utilizing a rating sheet to quantify the results. The selection process was based largely on the cost of service and feedback from their references. Santa Fe Building Maintenance (Santa Fe) was rated the highest of the three bidders, followed by Come .Land Maintenance. In terms of cost, Executive -Suite Services' original bid came in the lowest at $6,610.00 per month; however, they removed their proposal from the selection process due to anaccounting error. Santa Fe's bid came in at $8,579.21, and is the lowest of the three remaining proposals. Santa Fe is the City of Vernon's current janitorial service provider. Please prepare a Services Agreement between the City of Vernon and Santa Fe Building Maintenance, Inc. for Janitorial Services with an effective date of August 1, 2012. Thank you. SKW/sr Enclosures PSOWSMWY Dx UVwftiid Se =\Sm Pe kaea1201&013VWWW CM Atl eyPmlaeeA®�dx Santa Fe MAINTENANCE Work Plan Santa Fe Building Maintenance proposes to provide services to the City of Vernon has explained and required on the Statement of Work, Section VIl of the RFP for Janitorial Services Santa Fe's approach to meet the required services will be by using the Assign Area Approach. The Assign Area Approach will ensure that all work is performed according to the contract requirements by assigning cleaning areas and responsibilities to each of the service personnel. Santa Fe Building Maintenance believes that all its field personnel should be able to perform all tasks within the area of cleaning services and should take pride and responsibility on the quality of their own work. Assigning an Area, or in this case a Facility, to each of the cleaning personnel will ensure that all services are performed according to the specifications and the schedule provided. A system composed of experienced personnel, supervision, reports and logs sheets will ensure that all facilities are cleaned and maintained up to or above Santa Fe's and the City of Vernon standards. The methods that Santa Fe Building Maintenance will use to provided the requested services are as follows: Cleaning Personnel - A group of experience personnel on the janitorial and Custodial fields will be use to perform the cleaning services. Janitorial Technician: Normally work during the night shift or afternoon shift and perform more or same duties as a Day -porter but in a more detail way. They report to company supervisors and or Facility Assign.Manager. They are responsible for cleaning the facility while the building is empty (NOTE: Buildings are usually, preferably empty when janitors are there). Their duties include but are not limited to: • Cleaning Bathrooms • Cleaning Offices • Cleaning Cubicles • Dumping trash • Emptying waste baskets • Dust furniture • Window Cleaning • Vacuuming of all carpet • Etc. Santa Fe BUILDING MA INTE».ANCE Special Cleaning Technician: They do not have a set shift do to the fact that their work skills might be required during the .day or night. They are lead by a crew manager and report to company supervisors. They are responsible for doing the weekly, monthly, quarterly, and yearly special cleaning for our costumers. Their duties include but are not limited to: • Floor Waxing • Floor Stripping • Floor Shampooing • Interior and Exterior window cleaning • High surface cleaning • bight fixtures and AC vents cleaning • Floor and Carpet maintenance • Etc. Supervisors: They include Area and Facility supervisors and report to company executive leaders (Owner, Vice President, Manager,). Their duties vary depending on what they are in charge of supervising (quality control, training, safety, performance, etc.) some of their duties might include but are not limited to: •- Insuring work is done in time • Making sure employees are following safety procedures • Quality control • Employee performance • Employee recruitment • Employee training • Etc. Office Staff: Their shift begins at 9:00am and ends at 5:00pm Except for costumer service and emergency services which is available 24/7. They include all costumer service, emergency and operations staff. They report to an office. manager assign by company executives and are in charge of running the company on its daily operations. Their duties might include but are not limited to: • Responding to costumer concerns, request, complains, emergencies. •. Invoice mailing �, - Berta .fie �� BUILDING6a✓ MAINTENANCE • Acquisition of new accounts • Costumer & Supervisors line of communication • Employee and Supervisor tracking and dispatch • Etc. Procedures A Supervisor will be assign to the City of Vernon. He will be responsible for all janitors, and will ensure that all services are performed to the specifications of the Statement of Work. The assigned supervisor will allocate each of the janitors to their assign facility/area and will monitor their performance. Once their facility/area has being assign, the janitors will begin performing their daily, weekly and monthly schedule of tasks as required in Section VII of the RFP to address the requirements of the Statement of Work. The Quarterly and Yearly services will be performed by Santa Fe's own Specialty Cleaning Crew according to the six month schedule that Santa Fe will provide the city upon award of contract. (Please see sample forms pg.13) In order to monitor quality standards, a Quality Control Team (QCT) will inspect the facility at random times and will report to Santa Fe's main office any findings or discrepancies on the performance or quality of service done by the cleaning crew or facility supervisor. The QCT report will include Inspection Sheets, Employee Evaluation Forms, (please refer to sample forms pg. 14) and a written report and notes on the Quality of Service for the entire facility comparing the performance standards of Santa Fe Building Maintenance to those of the city. Proper action will be issue by Santa Fe's management in order to correct discrepancies and. quality standards following the recommendations made by either the Quality Control Team or by any individual working on the. field. Such actions might include the re-training of staff, the replacement /movement of personnel, and or the use of a different plan/approach to provide services. All emergency and call backs will be handle by our main office dispatch which is manned 24/7.Our specialty crews which are trained in all type of cleaning emergencies are on call 24/7 and will respond whit -in 2 hours of any emergency clean ups. Our office can handle multiple call backs within the same timeframe since there are multiple crews on stand-by and available for deployment. Any special events cleaning and construction clean-ups will also be handle by Santa Fe's specialty crew. Santa Fe BUILDING MAINTENANCE The staffing plan will consist of multiple night janitors cleaning the buildings assigned to them. One supervisor will be assigned to the city in order to monitor all services and staff, and will receive support from our main office to resolve any problems. Any vacation, absenteeism, sick days, etc. will be cover by our specialty crew, who by this time should know the facilities and the requirements of each one, and will be familiar with each of the facilities security system. The facility supervisor will take inventory in a weekly basis and notify the office when products need to be ordered .Santa Fe's main office will be in charge of ordering supplies following the supervisor request. Our work methodology will not allow supplies to run short do to the fact that our supervisor will keep track of all supplies at the facility. All equipment will be in good working condition and will be inspected on a regular time frame by our supervisor. Any defects on equipment will be immediately address, fixed or replaced. In the event that supplies are needed due to an emergency notification of shortage of supplies, Santa Fe has established a contingency plan that will resolve or will address this situation. Santa Fe keeps emergency supplies at its main office and warehouse for such situations. In addition Santa Fe maintains accounts with multiple supply vendors around the L.A. area, who are able to provide supplies and delivery with short notice in a reasonable amount of time. Supplies can also be picked up by our employees at any of these vendors' locations upon notification and approval by Santa Fe Management. EXHIBIT B EXHIBIT B FEES Contractor shall be paid an amount not to exceed $8,579.21 per month to perform the Services described in Exhibit A in accordance with the Cost Schedule, a copy of which is attached hereto and incorporated as referenced. Invoices shall include the period for which Services were provided, the dates of such Services, and a description of the Services provided for that billing period. Each invoice shall include copies of timesheets and other supporting documents as City may require. Payments of each invoice shall be made by City within thirty (30) days following receipt of each invoice as to all non -disputed fees. If City disputes any of Contractor's fees, it shall give written notice to Contractor within thirty (30) days of receipt of the disputed invoices. Any amounts in dispute shall be withheld until resolution. Attachment B PROPOSED BIDDING SCHEDULE CITY OF VERNON CITY HALL AND RELATED FACILITIES FACILITY AREA IN SQUARE FEET MONTHLY COST City Hall Basement 5,250 $ $ 740.25 City Hall First Floor 9,800 $ $1,381.80 City Hall Second Floor 27,600 $ $3,891.60 City Hall Third Floor 7,876 $ $1,110.52 PC Building 3,058 $ $431.78 Light and Power 3,162 $ $445.84 Public Works Building 3,895 $ $577.42 TOTAL COST PER MONTH $8,579.21 Leonis Building 2 812 $ (Optional Item) $396.49 TOTAL COST PER MONTH $ WITH OPTIONAL ITEM $8,975.70 Submitted by: Santa Fe Building Maintenance Address: 15644 Palomino Dr. Chino Hills, CA 91709 Signature:' 37 MISCELLANEOUS JANITORIAL SERVICES (Not Additional Cost Items) The following items shall be deducted from the base bid in the event the City determines, in its sole opinion, that the below scheduled maintenance events are not necessary. Modifications in Scope of Services must be authorized by City of Vernon prior to the commencement of work 1) FLOORING: Strip and apply four (4) coats of floor finish to flooring. • ITEM 1: Ceramic Tile: • ITEM 2: Vinyl Tile: • ITEM 3: Rubber Tile: Cost Per Quarter Per Square Foot: $ 0.06 Cost Per Quarter Per Square Foot: $ 0.06 Cost Per Quarter Per Square Foot: $ 0.06 2) ENTRANCE AND ELEVATOR RUGS • ITEM 1: Clean and shampoo entrance and elevator rugs as required to maintain quality standards_. This task shall _be._performed_not less than -six times-a.year.. Cost Bi-Monthly: $ 3 0. 00 3) WINDOWS AND GLASS • ITEM 1: Exterior Glass: Wash all exterior -building windows leaving no visible streaking. Cost Annually: 100.00 • ITEM 2: Interior Glass: Wash all interior -building windows leaving no visible streaking. Cost Annually: $ 3 00. 00 38 4) MINI AND VERTICLE BLINDS • ITEM 1: Remove from the building premises all mini and vertical blinds and wash. Blinds shall be returned and hung within 3 working days. Clean tapes and cords. Cost Annually: $ 375.00 ITEM 2: (Bi-Annually) Dust or vacuum all blinds at a bi-annual interval from washing cycle. Both sides of blind slats shall be free of dust. Cost Bi-Annually: $ 75.00 5) CARPET SHAMPOOING REQUIREMENTS (Bi-Annually) ITEM 1: All carpeted areas in the City Hall, Power Plant offices and Petrelli building shall be shampooed as per the manufacturers recommended procedures. Cost Bi-Annually: 10.04 39 EXHIBIT C EXHIBIT C CHANGE ORDER Exhibit C CITY OF VERNON COMMUNITY SERVICES & WATER DEPARTMENT CONTRACT CHANGE ORDER NO. SUPPLEMENT NO. SHEET OF PROJECT: P.O. NO. Mel REQUESTED BY: of Vernon SHEETS CONTRACTOR You are hereby directed to make the herein described changes to the plans and specifications or do the following described work not previously included in the plans and specifications of this contract. Except as specifically modified herein, all terms and conditions of the original contract remain in full force and effect, and apply to the additional work as if said work was originally included in the cnntrart - Contract Amount (Base Bid) ............................................... $ Amount of This Change OrderI ................... I ........ I................ $ Amount of Previous Chan e Orders ......................................... $ Total Change Orders ....................................... I ......... ... $ Modified Contract Amount ............................................. $ By reason of this change order the time of completion will be adjusted as follows: Approved: Date: Director of Community Services & Water Attest: Date: Willard Yamaguchi, City Clerk we, the undersigned Contractor, have given careful consideration to the change proposed and hereby agree, if this proposal is approved, that we will provide all labor, equipment and materials, including overhead, except as may otherwise be noted above, and perform all services necessary for the work above specified, and will accept as full payment therefore the prices shown above. Accepted Date: Contractor: By: Title: .,..ivj�...- a1w11 r.11H.SWg Rev. 03/10 EXHIBIT D EXHIBIT D LIVING WAGE PROVISIONS Minimum Living Wages: A requirement that Employers pay qualifying employees a wage of no less than $10.30 per hour with health benefits, or $11.55 per hour without health benefits. Paid and Unpaid Days Off: Employers provide qualifying employees at least twelve compensated days off per year for sick leave, vacation, or personal necessity, and an additional ten days a year of uncompensated time for sick leave. No Retaliation: A prohibition on employer retaliation against employees complaining to the City with regard to the employer's compliance with the living wage ordinance. Employees may bring an action in Superior Court against an employer for back pay, treble damages for willful violations, and attorney's fees, or to compel City officials to terminate the service contract of violating employers. CITY OF VERNON SIGNATURE REQUIREMENTS FOR CITY AGREEMENTS Corporation Chairman of The board, president Co rporate secretary, assistant Corp. Code sec. 313 any vice president secretary, chief financial officer, Corp. Code sec. 5214 any assistant treasurer (Note: A person can hold more than one corporate office; e.g., a vice-president can also be a secretary. That person can sign the agreement twice, if both capacities are identified.) Limited Liability Comp. ("LLC") —Ifmmanaged by members — by any 1f managed by members — not Corp. Code sec: 17157 member required unless otherwise provided in governing If managed by manager(s) — by a documents manager If managed by managers(s) — by (Note: A member or manager may a second manager (unless have a title such as president or articles of organization state vice-president) there is only one manager) PaersluP Any partner, unless authority Not required unless "statemem Corp. Code sec. 16301 restricted in "statement of of partnership authority" Corp. Code sec. 16303 partnership authority" recorded in provides otherwise County Recorder's Office (for real property transactions) or filed with secretary of state (for contracts, etc.) rnited Partnership -A-general partner, subject to same Same as partnership Corp. Code sec. 15509 exceptions for partnership Limited Liability Partnership ("LLP") Same as partnership e as partnership Corp. Cade sec. 16955.5 Sole proprietorship Sole proprietor 7Not required ri/a � .!E§§ k]*�: / 2)Rr; {)\\ !!§! \�\} Rigg, Scott From: waiter prince [execwnp@socal.rr.comj Sent: Tuesday, May 22, 2012 2:36 PM To: Rigg, Scott Cc: 'waiter prince' Subject: Executive -Suite Confirmation of Janitorial Price Scott: Thank you for meeting with us today, to discuss our proposal for janitorial services for the City of Vernon. Based on our meeting, we returned to our office and re-evaluated our cost figures prior to sending you a re- confirmation of our price, as you requested. Unfortunately, we have discovered that the price we bid ($6,740 per month) is our raw direct -labor cost, with no provision for payroll taxes or insurance, cleaning supplies, equipment, G&A/OH, or gross profit. Our actual bid price SHOULD have been double this amount, or $13,480 per month. We sincerely apologize for this error, it has never before occurred to this company in the 44 years we have been in business. Consequently, we wish to withdraw our offer from the table. Hopefully we will be allowed to re -bid next year, when you put the package back out for bid. FYI, I have shown our calculations below; Living Wage $11.55 per hour + $0.53 (4.6%) for 12 compensated days off (12/260 = 4.6%) = Direct Labor Cost of $12.08 per hour. Labor hours per month estimated at 558 x $12.08 = $6,740 per month for raw labor. This was the price placed on solicitation page 37 (Attachment B) as our "Monthly Cost". This was an error. We ALWAYS double our raw labor costs to arrive at a Bid Price, and this step was not taken. The price was not double-checked and the error was not caught by anyone in this office prior to bid submittal. The "doubling" of our raw labor accounts for our payroll taxes/insurance (36%), supplies & equipment (9%), G&A &.OH (40%), and profit (15%). Again, we apologize for the error, and hereby withdraw our bid. Please call me if there are any questions. Walter N. Prince, President Executive -Suite Services, Inc. 19025 Parthenia St. — Suite 200 Northridge, CA 91324 Phone (818) 993-6300 . Fax (818) 993-0194 e-mail execwnp(a)socal.rr.com CITY OF VERNON CONTRACTOR RFP SCORING SHEET RFP Title: _ �eRVt j }aotr,rL1 Se5\ 1 I i;�� Contractor: Evaluator: �is 1 'L� �'P'i/�� Date: 1. Costs Selection Criteria Criteria Score shall be calculated by taking the lowest contractors annual or project price and dividing by the subject contractor's price than multiplying the result by the maximum score. (a) Maximum Score 65 (b) Score J� 2. References Three references shall be checked. Contractor shall receive a maximum of 10/3 of a point for each reference. Points may be deducted for contracts that have been terminated and for references that fail to support contractors claim of capabilities, production, or skilled personnel or services. A significant unacceptable weakness may result in a zero score. A zero score in this category may result in rejection of the proposal as nonresponsive. 3. Experience Proposers or its managing employees must have a minimum of three years experience. Failure to demonstrate minimum lengths of experience may result in rejection of the proposal. Higher points will be given to contractors who have provided like services to similar agencies, other considerations include experience and capabilities of key personnel, and subcontractors, if any. 4. Work Plan Score will be based on the extent in which the contractor demonstrates its likeliness to meet or exceed performance requirements set forth in. the scope of work, including ability to render timely and responsive work, to respond to emergencies, and to provide a professional level of quality in the service and work product provided. Highest scores will be awarded to the most detailed and comprehensive work plans, including but not limited to specific discussion of relevant work, staffing plans, quality assurance plans, schedules, management, subcontracting, training, and communications. Total 10 10 15 I !01 7, 100 CITY OF VERNON CONTRACTOR RFP SCORING SHEET RFP Title: . JwAa , -O 5-r*k j • G P � Contractor: LC9IA&e. bCkV\6 Evaluator: SZ j Ll— Date: 1. Costs Selection Criteria Criteria Score shall be calculated by taking the lowest contractors annual or project price and dividing by the subject contractor's price than multiplying the result by the maximum score. 2. References Three references shall be checked. Contractor shall receive a maximum of 10/3 of a point for each reference. Points may be deducted for contracts that have been ternumted and for references that fail to support contractors claim of capabilities, production, or skilled personnel or services. A significant unacceptable weakness may result in a.zero score. A zero score in this category may result in rejection of the proposal as nonresponsive. (a) (b) Maximum Score Score 6.5 10 3. Experience 10 Proposers or its managing employees must have a minimum of three years experience. Failure to demonstrate minimum lengths of experience may result in rejection of the proposal. Higher points will be given to contractors who have provided like services to similar agencies, other considerations include experience and capabilities of key personnel, and subcontractors, if any. 4. Work Plan 15 I LI Score will be based on the extent in which the contractor demonstrates t l its likeliness to meet or exceed performance requirements set forth in the scope of work, including ability to render timely and responsive work, to respond to emergencies, and to provide a professional level of quality in the service and work product provided. Highest scores will be awarded to the most detailed and comprehensive work plans, including but not limited to specific discussion of relevant work, staffing plans, quality assurance plans, schedules, management, subcontracting, training, and communications. Total 100 CITY OF VERNON CONTRACTOR RFP SCORING SHEET RFP Title: Contractor: Cl(I IMPi�ll1(' Evaluator: _ l'�G� �^ Date: Selection Criteria (a) (b) Criteria Maximum Score Score 1. Costs 65 2-1 Score shall be calculated by taking the lowest contractors annual or project price and dividing by the subject contractor's price than multiplying the result by the maximum score. 2. References 10 Three references shall be checked. Contractor shall receive a maximum of 10/3 of a point for each reference. Points may be deducted for contracts that have been tenninated and for references that fail to support contractors claim of capabilities, production, or skilled personnel or services. A significant unacceptable weakness may result in a zero score. A zero score in this category may result in rejection of the proposal as nonresponsive. 3. Experience 10 C3 Proposers or its managing employees must have a minimum of three / years experience. Failure to demonstrate minimum lengths of experience may result in rejection of the proposal. Higher points will be given to contractors who have provided like services to similar agencies, other considerations include experience and capabilities of key personnel, and subcontractors, if any. 4. Work Plan 15 Score will be based on the extent in which the contractor demonstrates its likeliness to meet or exceed performance requirements set forth in the scope of work, including ability to render timely and responsive work, to respond to emergencies, and to provide a professional level of quality in the service and work product provided. Highest scores will be awarded to the most detailed and comprehensive work plans, including but not limited to specific discussion of relevant work, staffing plans, quality assurance plans, schedules, management, subcontracting, training, and communications. Total 100 CITY OF VERNON CONTRACTOR RFP SCORING SHEET RFP Title: ,rnl �1 ` Sc 10L t_e f Contractor: Evaluator: S�.1r qt. �4:W Date: r-d' 12- Selection Criteria (a) (b) Criteria Maximum Score Score 1. Costs 65 3o Score shall be calculated by taking the lowest contractors annual or project price and dividing by the subject contractor's price than multiplying the result by the maximum score. 2. References 10 Three references shall be checked. Contractor shall receive a maximum of 10/3 of a point for each reference. Points may be deducted for contracts that have been terminated and for references that fail to support contractors claim of capabilities, production, or skilled personnel or services. A significant unacceptable weakness may result in a zero score. A zero score in this category may result in rejection of the proposal as nonresponsive. . 3. Experience 10 Proposers or its managing employees must have a minimum of three / years experience. Failure to demonstrate minimum lengths of experience may result in rejection of the proposal. Higher points will be given to contractors who have provided like services to similar agencies, other considerations include experience and capabilities of key personnel, and subcontractors, if any. 4. Work Plan 15 Z Score will be based on the extent in which the contractor demonstrates its likeliness to meet or exceed performance requirements set forth in the scope of work, including ability to render timely and responsive . work, to respond to emergencies, and to provide a professional level of quality in the service and work product provided. Highest scores will be awarded to the most detailed and comprehensive work plans, including but not limited to specific discussion of relevant work, staffing plans, quality assurance plans, schedules, management, subcontracting, training, and communications. Lou �17 Total .100 CITY OF VERNON CONTRACTOR RFP SCORING SHEET RFP Title: Contractor: C6hA�-�. "-.gym C. Evaluator: 5 M . CZ 1. Costs Date: S—°s ri (a) Maximum Score 65 Score shall be calculated by taking the lowest contractors annual or project price and dividing by the subject contractor's price than multiplying the result by the maximum score. Criteria Selection Criteria (b) Score 2. References 10 Three references shall be checked. Contractor shall receive a maximum of 10/3 of a point for each reference. Points may be deducted for contracts that have been terminated and for references that fail to support contractors claim of capabilities, production, or skilled personnel or services. A significant unacceptable weakness may result in a zero score. A zero score in this category may result in rejection of the proposal as nonresponsive. 3. Experience 10 Proposers or its managing employees must have a minimum of three years experience. Failure to demonstrate minimum lengths of experience may result in rejection of the proposal. Higher points will be given to contractors who have provided like services to similar agencies, other considerations include experience and capabilities of key personnel, and subcontractors, if any. 4. Work Plan 15 ow Score will be based on the extent in which the contractor demonstrates its likeliness to meet or exceed performance requirements set forth in _ the scope of work, including ability to render timely and responsive work, to respond to emergencies, and to provide a professional level of quality in the service and work product provided. Highest scores will be awarded to the most detailed and comprehensive work plans, including but not limited to specific discussion of relevant work, staffing plans, quality assurance plans, schedules, management, subcontracting, training, and communications. I Total 100 CITY OF VERNON CONTRACTOR RFP SCORING SHEET RFP Title: Pub `UJ L c.e..5 Contractor: C-k M Evaluator: S,- ,w (3, . Q-: tt Date: Selection Criteria (a} (b) Criteria Maximum Score Score 1. Costs 65 Z 1 � Score shall be calculated by taking the lowest contractors annual or project price and dividing by the subject contractor's price than multiplying the result by the maximum score. 2. References 10 Three references shall be checked. Contractor shall receive a � (7 maximum of 10/3 of a point for each reference. Points may be deducted for contracts that have been terminated and for references that fail to support contractors claim of capabilities, production, or skilled personnel or services. A significant unacceptable weakness may result in a zero score. A zero score in this category may result in rejection of the proposal as nonresponsive. 3. Experience 10 0 Proposers or its managing employees must have a minimum of three years experience. Failure to demonstrate minimum lengths of experience may result in rejection of the proposal. Higher points will be given to contractors who have provided like services to similar agencies, other considerations include experience and capabilities of key personnel, and subcontractors, if any. 4. Work Plan 15 S Score will be based on the extent in which the contractor demonstrates its likeliness to meet or exceed performance requirements set forth in the scope of work, including ability to render timely and responsive work, to respond to emergencies, and to provide a professional level of quality in the service and work product provided. Highest scores will be awarded to the most detailed andcomprehensive work plans, including but not limited to specific discussion of relevant work, staffing plans, quality assurance plans, schedules, management, subcontracting, training, and communications. / S Total 160 CITY OF VERNON CONTRACTOR RFP SCORING SHEET RFPTitle: Iwo, {OI^1"L Sere Contractor: C A /�/ s Evaluator: P7 , a . k a z ` Qf . ✓t.k Date: 1. Costs Selection Criteria Criteria Score shall be calculated by taking the lowest contractors annual or project price and dividing by the subject contractor's price than multiplying the result by the maximum score. 2. References Three references shall be checked. Contractor shall receive a maximum of 10/3 of a point for each reference. Points may be deducted for contracts that have been terminated and for references that fail to support contractors claim of capabilities, production, or skilled personnel or services. A significant unacceptable weakness may result in a zero score. A zero score in this category may result in rejection of the proposal as nonresponsive. (a) Maximum Score 65 10 3. Experience 10 Proposers or its managing employees must have a minimum of three years experience. Failure to demonstrate minimum lengths of experience may result in rejection of the proposal. Higher points will be given to contractors who have provided like services to similar agencies, other considerations include experience and capabilities of key personnel, and subcontractors, if any. (b) Score 21 IQ 4. Work Plan 15 1 2 Score will be based on the extent in which the contractor demonstrates = its likeliness to meet or exceed performance requirements set forth in the scope of work, including ability to render timely and responsive work, to respond to emergencies, and to provide a professional level of quality in the service and work product provided. Highest scores will be awarded to the most detailed and comprehensive work plans, including but not limited to specific discussion of relevant work, staffing plans, quality assurance plans, schedules, management, subcontracting, training, and communications. Total 100 S / CITY OF VERNON CONTRACTOR RFP SCORING SHEET PUP Title: �� kl;i ortH� Serer c2S Contractor: _S-, vt h, Ft i a I evt av� c< Evaluator: M ke Fro r��c Date: Selection Criteria (a) (b) Criteria Maximum Score Score 1. Costs Score shall be calculated by taking the lowest contractors annual 65 4-9 or project price and dividing by the subject contractor's price than multiplying the result by the maximum score. 2. References 10 Three references shall be checked. Contractor shall receive a maximum of 10/3 of a point for each reference. Points may be deducted for contracts that have been terminated and for references that fail to support contractors claim of capabilities, production, or skilled personnel or services. A significant unacceptable weakness may result in a zero score. A zero score in this category may result in - rejection of the proposal as nonresponsive. 3. Experience 10 Proposers or its managing employees must have a minimum of three c> years experience. Failure to demonstrate minimum lengths of experience may result in rejection of the proposal. Higher points will be given to contractors who have provided like services to similar agencies, other considerations include experience and capabilities of key personnel, and subcontractors, if any. 4. Work Plan 15 Score will be based on the extent in which the contractor demonstrates its likeliness to meet or exceed performance requirements set forth in the scope of work, including ability to render timely and responsive work, to respond to emergencies, and to provide a professional level of quality in the service and work product provided. Highest scores will be awarded to the most detailed and comprehensive work plans, including but not limited to specific discussion of relevant work, staffing plans, .quality assurance plans, schedules, management, subcontracting, training, and communications. Total 100 77 CITY OF VERNON CONTRACTOR RFP SCORING SI3EET RFP. Title: r~ h a r 0.1 Se r v, r. -e S Contractor: Evaluator: M 11 t•_ N tic V S;:rr h L--, Date: 6 - 4 -/Z Selection Criteria (a) (b) Criteria Maximum Score Score 1. Costs 65 4 4- Score shall be calculated by taking the lowest contractors annual or project price and dividing by the subject contractor's price than multiplying the result by the maximum score. 2. References 10 Three references shall be checked. Contractor shall receive a maximum of 10/3 of a point for each reference. Points may be deducted for contracts that have been terminated and for references that fail to support contractors claim of capabilities, production,, or skilled personnel or services. A significant unacceptable weakness may result in a zero score. A zero score in this category may result in rejection of the proposal as nonresponsive. 3. Experience 10 Proposers or its managing employees must have a minimum of three years experience. Failure to demonstrate minimum lengths of experience may result in rejection of the proposal. Higher points will be given to contractors who have provided like services to similar agencies, other considerations include experience and capabilities of key personnel, and subcontractors, if any. 4. Work Plan 15 Z Score will be based on the extent in which the contractor demonstrates its likeliness to meet or exceed performance requirements set forth in the scope of work, including ability to render timely and responsive work, to respond to emergencies, and to provide a professional level of quality in the service and work product provided. Highest scores will be awarded to the most detailed and comprehensive work plans, including but not limited to specific discussion of relevant work, staffing plans, quality assurance plans, schedules, management, subcontracting, training, and communications. Total 100 .7 z 1) oRImvnc Professional Cleaning Services Proposal Prepared for: The City Of Vernon (RFP) Request for Proposals for Janitorial Services April 30, 2012 e h Santa .fie BUILDING MAINTENANCE ;4 Palomino Dr. ` Hills, CA'91709 (909),666-2756 (909),606-6469' antafebldmaint.com 4M dtafebldma ntx6m Please Recycle Company at dance Name: Ila Santa Fe Building Maintenance Address: 15644 Palomino Dr. Chino Hills, CA 91709 Telephone: (909) 606-2756 / 1 (877) 782-323 Toll Free Fax: (909) 606-6469 Website: www.santafebidmaint.com Inception year: 1978 Services: Professional Cleaning Services Service Areas: Client Sectors: ■ San Bernardino County ■ Orange County • Riverside Counry ■ Los Angeles County ■ Ventura County ■ Government Facilities ■ Commercial Buildings • Private Facilities • Industrial Facilities Buiding Types: Offices, Libraries, City Halls, Factories, Schools, Churches, Shooping Centers,Court Buildings, Warehouses, Transport, Public & Private Government Facilities, etc. General Services: ■ Cleaning Service ■ Floor Maintenance Services ■ Window Cleaning Services ■ Carpet Cleaning Services • Blind Cleaning Services Special Service: Pressure Washing Service 24 hour Emergency Services Santa TvIAI NTF-NANC 1= Pg. Letter of Transmittal..................................................................................1 Company Background & Experience.................................................2-4 WorkPlan .................................................................................5-8 Staff Qualifications.....................................................................9-10 Quality Assurance Program............................................................11-12 SampleForms...........................................................................13-16 Professional Fees- Included in the Separate Envelope Provided 15644 Palomino Dr. Chino Hills, CA 91709 • Tel:(909) 606-2756 9 Fax:(909) 606-6469 Santa Fe BUILDING MAINTENANCE Monday, April 30, 2012 City of Vernon Community Services Department 4305 Santa Fe Avenue, Vernon, CA 90058 Dear Procurement Unit Officers, Santa Fe Building Maintenance respectively submits this proposal for Janitorial Service for the subject services and supplies indicated on the RFP provided, with full knowledge and understanding of the terms and conditions of the proposal and the services to be performed. We acknowledge the receipt of all addenda as well as having the ability and financial commitment to fulfill the requirements specified in the Proposal RFP# Janitorial Services. Located at 15644 Palomino Dr. Chino Hills, CA 91709, Santa Fe Building Maintenance is an independently owned and operated company that is certified as a small business with the State of California. Santa Fe as been providing janitorial services to Southern California cities for over 33 years. Having being in Business since 1978, our experience and the ability to manage our level of work, sets us apart from most companies. Santa Fe as a history of working effectively with counties and government facilities, and is a trusted provider of high quality janitorial services. As a company, Santa Fe takes pride in that special desire to deliver customer satisfaction. In the process we have gained years of experience in providing high quality and reliable services. Our most experienced management team consisting of Irineo Nuno (Vice President) and Gilbert Jaramillo (Sales & Accounts Supervisor) will represent Santa Fe at the City of Vernon. Irineo and Gilbert have 50 years plus of combined experience in janitorial services, and both will be responsible for managing and supervising services at the City of Vernon. Both Gilbert and Irineo are authorized to represent the company, however only Irineo Nuno is authorized to sign and bind the company into contracts. I thank you for your consideration and hope this opportunity will lead to a mutually beneficial relationship for years to come. Should you need to contact Santa Fe or have any questions regarding our proposal please fell free to contact us, at (909) 606- 2756, via FAX (909) 606-6469, or via e-mail IrineoAsantafebldmaint.com We look forward in keeping providing services to the City of Vernon. Sincerely, rineo Nuno Vice President/Manager Nitta Fe BUILDING MAINTENANCE Background and Experience Santa Fe Building Maintenance is women owned Certified Small Business that provides services to various government facilities, some of which are included on our "Reference Section" of this package. As already mention with over 33 years of experience, Santa Fe is a organized and professional company that can provide janitorial services to any size facility. With over three decades of experience, we have developed a clear understanding of the specific requirements and objectives of quality janitorial services. Santa Fe Building Maintenance is a full service building maintenance company. We specialize injanitorial services, including: carpet & floor cleaning, interior & exterior window cleaning, upholstery cleaning, pressure washing, etc.Santa Fe Building Maintenance standards are kept high with our unique personal training of each employee and our dedication to service our client needs. Since its establishment in 1975 Santa Fe Building Maintenance has been a choice provider of quality services for government and private companies throughout Southern California for almost half a century. With its strong connection to Southern California, Santa Fe currently services The San Bernardino County Superior Courthouse for which has been providing services since 2001, and other prominent clients such as KRT Investments, Rancho Cucamonga Superior Courthouse, Orange County Administrative Headquarters, among others. Santa Fe Building Maintenance currently employs more than 60 dedicated, professional supervisors and maintenance personnel who are capable of meeting the client's every demand and quality standards. Under the current management, innovation and entrepreneurial leadership have allowed the company to grow into a thriving, quality maintenance service provider. One of Santa Fe's strengths is it's in depth management and administrative support for its field personnel. This support has created a trained loyal workforce with the skills to provide quality service that is consistent and completed on timely manner. Santa Fe currently services and provides professional custodial services to more than I million square feet of government facilities and of private commercial office space daily. Santa Fe prides its self in that it has never been debarred from a contract and that no contract has ever been canceled due to the lack of quality of its services. The company management staffs, with years of experience in the janitorial and maintenance field, help design the techniques, procedures and approach of all work plans. They implement their experience along with a previously written plan of approach and procedures to enhance and ensure that all facets of a current project are successfully completed on a timely manner. 2 Santa Fe BUILDING MAINTENANCE While there are currently several companies that provide janitorial services, Santa Fe distinguishes from the others on the professionalism and experience that Santa Fe requires from field personnel, office staff, and supervisors. Being a small business, we put greater care an emphasis on the quality of our work and the supervision of our employees. What differentiates Santa Fe from the competition is our commitment to provide more than just "a service" to our clients. Santa Fe's mission is to add value to the organizations we serve. This commitment is exemplified by our intensive employee -training curriculum that emphasizes quality services and safety. Our training programs ensure that all employees develop a proactive attitude, role and work emphasis focused on customer satisfaction while also being safe. In addition, Santa Fe is dedicated to developing and utilizing advance technological equipment as well as automating many manual procedures in order to improve each of our employee's productivity in cleaning. Customer satisfaction is the yardstick Santa Fe utilizes in measuring its success Irineo Nuno Will provide Account and Contract Supervision City of Vernon Designated City Representative Gilbert Jaramillo � (Indicates flow of Communication) Will provide Staff and Services Supervision — 1 1 Cleaning Crew Personnel who will perform all the Daily Services for the City of Vernon • Maria Rodriguez- Janitor • Pedro Rodriguez -Janitor • Charles Godina- Janitor • Felipe Rojas- Janitor Specialty Cleaning Crew Personnel who will perform all the Monthly, Quarterly and Yearly Special Services for the City of Vernon Jose Sosa- Floor, Window & Carpets Specialist Santa Fe BUILDING MA I[WrEI.t NCE Reference List Santa Fe Building Maintenance as had a lot of experience working with city, county, and government facilities.As the current janitorial service provider to the City of Vernon, Santa Fe is aware of what the city expects from all its vendors and our goal is to meet and exceed those expectations. Below is a list of similar projects that Santa Fe had/as the pleasure of providing janitorial service to: (similarities include Square Footage, multiple facilities that need to be serviced, public government facilities, security and quality of work important, among other similarities to the City of Vernon) San Bernardino County Superior Courthouse 303 Third St. San Bernardino, CA 92415 Contact person: Ms. Tawana Ellison (909)387-2251 108,000 SgFt Length of service: 6/1/2007 to Current Date Rancho Cucamonga Superior Courthouse 8303 N. Haven Ave Rancho Cucamonga, CA 91730-3848 Contact Person: Ms. Phillips Facio Tel: (909) 841-5992 277,945 SgFt Service length: 7/1/2010 to Current Date Orange County Administrative Headquarters 1501 East St. Andrew Place Santa Ana, CA 92705 Contact person: Ms. Monica Marquez (714)566-3066 80,000 SgFt Length of Sevice: 12/1/2009 to Current Date 11 Santa Fe BUILDING MAINTENANCE Work Plan Santa Fe Building Maintenance proposes to provide services to the City of Vernon has explained and required on the Statement of Work, Section VII of the RFP for Janitorial Services Santa Fe's approach to meet the required services will be by using the Assign Area Approach. The Assign Area Approach will ensure that all work is performed according to the contract requirements by assigning cleaning areas and responsibilities to each of the service personnel. Santa Fe Building Maintenance believes that all its field personnel should be able to perform all tasks within the area of cleaning services and should take pride and responsibility on the quality of their own work. Assigning an Area, or in this case a Facility, to each of the cleaning personnel will ensure that all services are performed according to the specifications and the schedule provided. A system composed of experienced personnel, supervision, reports and logs sheets will ensure that all facilities are cleaned and maintained up to or above Santa Fe's and the City of Vernon standards. The methods that Santa Fe Building Maintenance will use to provided the requested services are as follows: Cleaning Personnel - A group of experience personnel on the janitorial and Custodial fields will be use to perform the cleaning services. Janitorial Technician: Normally work during the night shift or afternoon shift and perform more or same duties as a Day -porter but in a more detail way. They report to company supervisors and or Facility Assign Manager. They are responsible for cleaning the facility while the building is empty (NOTE: Buildings are usually, preferably empty when janitors are there). Their duties include but are not limited to: • Cleaning Bathrooms • Cleaning Offices • Cleaning Cubicles • Dumping trash • Emptying waste baskets • Dust furniture • Window Cleaning • Vacuuming of all carpet • Etc. Santa Fe BUILDING MAINTENANCE Special Cleaning- Technician: They do not have a set shift do to the fact that their work skills might be required during the day or night. They are lead by a crew manager and report to company supervisors. They are responsible for doing the weekly, monthly, quarterly, and yearly special cleaning for our costumers. Their duties include but are not limited to: • Floor Waxing • Floor Stripping • Floor Shampooing • Interior and Exterior window cleaning • High surface cleaning • Light fixtures and AC vents cleaning • Floor and Carpet maintenance • Etc. Supervisors: They include Area and Facility supervisors and report to company executive leaders (Owner, Vice President, Manager,). Their duties vary depending on what they are in charge of supervising (quality control, training, safety, performance, etc.) some of their duties might include but are not limited to: • Insuring work is done in time • Making sure employees are following safety procedures • Quality control • Employee performance • Employee recruitment • Employee training • Etc. Office Staff: Their shift begins at 9:00am and ends at 5:00pm Except for costumer service and emergency services which is available 24/7. They include all costumer service, emergency and operations staff. They report to an office manager assign by company executives and are in charge of running the company on its daily operations. Their duties might include but are not limited to: • Responding to costumer concerns, request, complains, emergencies. • Invoice mailing 0 0 a ntit Fe SFO BUILDING YM3A1NTENANCE • Acquisition of new accounts • Costumer & Supervisors line of communication • Employee and Supervisor tracking and dispatch • Etc. Procedures A Supervisor will be assign to the City of Vernon. He will be responsible for all janitors, and will ensure that all services are performed to the specifications of the Statement of Work. The assigned supervisor will allocate each of the janitors to their assign facility/area and will monitor their performance. Once their facility/area has being assign, the janitors will begin performing their daily, weekly and monthly schedule of tasks as required in Section VII of the RFP to address the requirements of the Statement of Work. The Quarterly and Yearly services will be performed by Santa Fe's own Specialty Cleaning Crew according to the six month schedule that Santa Fe will provide the city upon award of contract. (Please see sample forms pg.13) In order to monitor quality standards, a Quality Control Team (QCT) will inspect the facility at random times and will report to Santa Fe's main office any findings or discrepancies on the performance or quality of service done by the cleaning crew or facility supervisor. The QCT report will include Inspection Sheets, Employee Evaluation Forms, (please refer to sample forms pg. 14) and a written report and notes on the Quality of Service for the entire facility comparing the performance standards of Santa Fe Building Maintenance to those of the city. Proper action will be issue by Santa Fe's management in order to correct discrepancies and quality standards following the recommendations made by either the Quality Control Team or by any individual working on the field. Such actions might include the re-training of staff, the replacement /movement of personnel, and or the use of a different plan/approach to provide services. All emergency and call backs will be handle by our main office dispatch which is manned 24/7. Our specialty crews which are trained in all type of cleaning emergencies are on call 24/7 and will respond whit -in 2 hours of any emergency clean ups. Our office can handle multiple call backs within the same timeframe since there are multiple crews on stand-by and available for deployment. Any special events cleaning and construction clean-ups will also be handle by Santa Fe's specialty crew. y- Santa :Fe BUILDING MAINTENANCE The staffing plan will consist of multiple night janitors cleaning the buildings assigned to them. One supervisor will be assigned to the city in order to monitor all services and staff, and will receive support from our main office to resolve any problems. Any vacation, absenteeism, sick days, etc. will be cover by our specialty crew, who by this time should know the facilities and the requirements of each one, and will be familiar with each of the facilities security system. The facility supervisor will take inventory in a weekly basis and notify the office when products need to be ordered .Santa Fe's main office will be in charge of ordering supplies following the supervisor request. Our work methodology will not allow supplies to run short do to the fact that our supervisor will keep track of all supplies at the facility. All equipment will be in good working condition and will be inspected on a regular time frame by our supervisor. Any defects on equipment will be immediately address, fixed or replaced. In the event that supplies are needed due to an emergency notification of shortage of supplies, Santa Fe has established a contingency plan that will resolve or will address this situation. Santa Fe keeps emergency supplies at its main office and warehouse for such situations. In addition Santa Fe maintains accounts with multiple supply vendors around the L.A. area, who are able to provide supplies and delivery with short notice in a reasonable amount of time. Supplies can also be picked up by our employees at any of these vendors' locations upon notification and approval by Santa Fe Management. Santa Fe BUILDING MAINTFENANC E Staff Qualifications Irineo Nuno has been with Santa Fe Building Maintenance for 8 years. Currently he is the Vice President/ Manager of the company. His experience on the janitorial field goes back for more than 30 years. He would be overseeing along with Gilbert the daily operations of the project. The following are the qualifications that make him suitable for this project: SHILLS/ABILITIES More recently, Irineo as been certified and tested by Environmental Outsource Inc. on Bloodbome Pathogens, Asbestos Hazard Awareness, and on the Injury & Illness Prevention Program. (Copy of cerlificaies available upon request) Organizational/Management & Supervision • Management and Supervision • Window, Floor and Carpet cleaning expert • Customer Service Staff and Product management Ability to train, motivate employees Work History Advanced Building Maintenance: Work for them for about 20 years. Started as regular worker and learned all the skills that pertain to the janitorial field. He Supervised 70 employees and 40+ janitorial contracts. Although he has only work for one company other than Santa Fe, Irineo has the on the job experience that other supervisors might not have. He has worked as a waxer all the way to vice president of a company. He knows what the level of quality of work customers expect from the janitors all the way to the supervisors. His on the job experience along with Gilbert's management experience would make a success of this project. Santa Fe Building Maintenance: Currently he is the Vice-president/Manager and takes hands on role on supervising personally all current accounts with the company. Although his job does not include doing work on the field, customers would usually see him helping his staff finish a job or supervising a request/complain personally to make sure the job is done correctly. Salina Fe BUILDING I4I,4i N'"i'EN.ANC rE Staff Qualifications Gilbert has been with Santa Fe Building Maintenance for two years; currently he is the person in charge of Business Development (Sales) and of Personnel Development, particularly supervisor development (training supervisors) for the company. He fully understands the approach to the project and he is committed on doing the best work possible. The following are the qualifications that make him suitable for this project: SHILLSIABILITIES More recently, Gilbert as been certified and tested by Environmental Outsource Inc. on Bloodbome Pathogens, Asbestos Hazard Awareness, and on the Injury & Illness Prevention Program. (Copy of certificates upon request) Organizational/Management & Supervision • Operations and Customer Service • Skilled in reorganizing to save money • Management and Supervision • Ability to train, motivate employees • Quickly and effectively solve customer complaints • Constantly seeking new way to improve customer service Work History Merchants Building Maintenance: 1968 —1980 Started working as a janitor and worked his way up to District Manager. Duties included, customer service, the over seeing of 100+ employees, 4 District supervisors, 130+ janitorial accounts. Advanced Building Maintenance: 1980 — 2008 Employed as District Manager, in charge of 8 supervisors in Los Angeles County, Orange County, San Diego County, San Bernardino County and Riverside County. Oversaw the operations of the City of Lakewood, Fullerton, Huntington Park, Bell Flower, Single Hills, La Habra. Priority Building Maintenance: 2008 — 2009 Hire as Branch Manager in charge of 4 supervisors and responsible for 150 janitorial accounts. Gilbert has more than 40 experiences on the janitorial field. His management skills are best to none. We are confident that he is the right person to undertake the current project. 10 Santa Fe BUILDING MAINTENANCE Quality Control Plan for the City of Vernon Our intention at Santa Fe Building Maintenance is to provide a fully workable and well - supervised cleaning program. In order to insure that the City receives the best janitorial service, Santa Fe will implement a quality control program with adequate management and supervision that will make this intent a reality. Our plan will consist of the following: 1. Centralize Point of Contact 2. Site Inspections 3. Reports 4. Incentives Santa Fe will assign a dedicated supervisor/area supervisor for all the city facilities to perform supervision and to handle all aspects of the cleaning services; all employees will be responsible to him. With a dedicated supervisor handling the entire account and serving has a central contact point to all field employees and the designated city supervisor, Santa Fe will be capable of making a "quick response" decision with out consulting our main office for support; and most emergency situations would be handled in a timely manner. Daily site inspections will be conducted by each of the janitors/custodians to their assign area or facility. Their self inspections will be in order to ensure that all their assignments/tasks where completely taken care off. Supervisor will conduct random inspections in order to monitor that all employees and tasks are being completed at a safe and timely manner. Any major deficiencies that are found on the daily inspections by the janitors shall be corrected that same day. If assistance is needed to correct any deficiency, support will be available from the supervisor, our office and staff available in the area. Random inspections will be conducted by Quality Control Team. The team which is compose of experience personnel who have years of safety and services experience, will visit the facilities during or after, the working hours of the cleaning personnel. Their site visits would be in order to supervise workers performance and to insure personnel follow safety procedures while at the same time performing their assigned duties. Their presence at the worksite shall not be to intimidate employees but to serve has support to the work force. Using their experience on the cleaning business, the Quality Control Team would offer their expertise pertaining to certain tasks, services, tools, etc. making the workforce more safe and efficient while monitoring the quality of service. Santa Fe Building Maintenance will use Reports to analyze the performance of services being provided and the performance of employees. These reports will allow Santa Fe to 11 Santa Fe ]BUILDING MAINTENANCE collect important data such as quality of work, supply inventory, employee performance, etc. The Reports would allow Santa Fe to indentify vital faults in the services being provided, employee performance and supply purchasing. Some of the reports sheets will be using will include: • Quality Inspections Reports • Inventory Reports • Employee Performance Reports • Etc. (Please refer to "sample forms " part of this package) Incentives would help to encourage work and safety performance. Such incentives might include gift cards, company advancement, etc. The acknowledgement of good work performance thru the use of incentives will encourage work force to perform at their best and will keep them motivated. 12 . I Alloy Santa Fe CS-9 BUILDING Performance Evaluation and Review MAINTENANCE Employee Name: Employee IDN Classified As: Job osilion: ❑ Parl-lime Worker ❑ Fuiwime Worker ❑ Provalionary Employee ❑ 3"'Monlh ❑ 5" Mon > " Supervisor Name: Account/Facility Assiened: rlment/Area: Review Date: ❑ SeV- " uon ❑ Su F 'e Lhahmli. b t: ❑ a `' nlrol Evalu 1. Understanding of the Job: Does empl related to the requirements to complete 2. Quality of Work: Is the quality of . 1 standards? Is the employee accur ..."'7 3. Productivity and Efficiency: D ` uses resources wisely an , . ana 4. Reliability. Denendavi�fv Do to completion as 5. 6. 7. 8. 9. 1. by ma$ "ss by taking ;s the for rules, report unsafe working ractices in the workplace? ,integrity and high ethical a desire to serve, show a service? Does the employee set individual objectives and goals, and es al �i% " r iate priorities? 2. Probl "ti€ 6 : Does the employee identify and evaluate alternative solutions and m ':{a' opriate decisions? 3. Creativi" : Does the employee generate and propose new concepts, approaches and methods to improve task outcomes? 4. Flexibility: Does the employee demonstrate and ability to adjust to changing job requirements or other unforeseen constraints? 5. Proper use of Resources: Does the employee manage the resources entrusted to him/her with efficiency and economy? 6. Leadershin: Does employee take ownership of job duties and hold him/herself accountable for projects and job duties 91MINIM-1 ❑ ❑ ❑ ❑ 14 � C b d M > N Interpersonal Skills x x x www z z¢ I. Communication: Does the employee provide accurate, clear written and verbal ❑ ❑ ❑ information; presents information effectively, listen effectively, comprehend and follow direction, and ask appropriate and timely questions? 2. Cooperation: Does the employee give assistance to others to enable colleagues or ❑ El❑ ❑ the team to meet stated goals and objectives? 3. Teamwork: Does the employee work effectively with others to accomplish commong goals and objectives; uses formal and informal methods to improve the ❑ ❑ ❑ JEI productivity of the group? 4. Conflict Resolution: Does the employee take initiatives to address situations ❑ ❑ ❑ ❑ involving conflict? Does employee appropriately resolve differences with little disruption to the work environment? 5. Contructive Feedback: Does the employee accept constructive feedback and demonstrate willingness to improve? ❑ El El I ❑ 6. Self Improvement: Does the employee actively seek opportunities for ❑ ❑ I ❑ ❑ improvement fo his/hers interpersonal skills? 7. Leadership: Does the employee strive to cultivate and maintain positive working relationships and demonstrate an attitude of respect towards co-workers? �EJE]tltl Comments/Notes Signature of Evaluator Date Signature of Employee Date Santa Fe JANITORIAL INSPECTION REPORT BUILDING MAINTENANCE Inspector Name Location DATE SERVICES REQUIRED Rating:, SERVICES RE QUI Rating;; , Area / Item Work Description 8 ° Area / Items W 5C Description w .� c w 'r2 aCi 0 > O m > Q U O t. w a+ U h w c7 Z w c7 w Z RESTI2001�TS —Clean-Sanitize-Polish Doors/: ' Parttn .p . . Toilets/Sinks/Urinals k nce -&4. Doors Trash Containers Empty-Line-Clean-Sanitize A. -IN}tt7. Dispensers -soap, towels, tissue, Fill -Clean -Sanitize j;C{lp,w Shcs napkin, etc. Glass -Mirrors -Chrome Hardware Clean -Polish "'-.,--" Fr".":.':Walls ';�I", pot Clean Floors Sweep -Damp Mop -Spot a Clean A- Partitions -Doors Dust -Damp Mop -Spot Cle Walls by Sinks/Urinals Damp Wipe 15. - �.0 Floor Drains Seal -Clean C s 2teC !:xxI ... :,>- Tra [JlhS `pty, Damp Wipe ., FLOATS„ ' 04, n tirr °3 �x _ Vending pF?;ji�CS :"Damp Wipe eti ; Resilient ':5 cep Lights Replace -Dust Resilient tYat p Mo Chaus C' eats-P - -�"res Dust -Damp Wipe Resilient :W Vents Fa s-mds Clean -Vacuum Resilient •!3u Upholstered Furniture- Vacuum -Shampoo .i. -. Dra es Cement -Terrazzo -Tile Ot weep ap - Glass Windows/Doors Clean Rugs -Carpets Vacuum- _a' p Mats Vacuum -Pick Up turn _ t Drinking Fountains Clean -Polish -Sanitize ' EXTERIOR Kick plates -Thresholds Clean -Polish c se Entrance ' :$ ,p Light Switches -Handles Clean -Polish -Push Plates Sidewalks .•: vWl~.p ;; ..: .,, Desks -Tables -Phones Dust -Damp Wipe-Saniti Parking Lot p :.', Janitor's Storage Areas Clean -Organize -Restock SAFETY x Additions Wet Floor signs in place' :r Proper Safety attire wora?: I.` MSDS Sheet Properly Di Safety Training Lesson Safety Training Q & A SPECIAL INSTRUCTIONS/NOTES: Inspector 15 pp' r x' ;yY �% x5 � dYba, SIR r a RX f n ro F14, r R ft j is V fC i r a 1) oRIcnvnc Attachment B PROPOSED BIDDING SCHEDULE CITY OF VERNON CITY HALL AND RELATED FACILITIES FACILITY AREA IN SQUARE FEET MONTHLY COST City Hall Basement 5,250 $ $ 740.25 City Hall First Floor 9,800 $ $1,381.80 City Hall Second Floor 27,600 $ $3,891.60 City Hall Third Floor 7,876 $ $1,110.52 Petrelli Building 3,058 $ $431.78 Light and Power 3,162 $ $445.84 Public Works Building 3,895 $ $577.42 TOTAL COST PER MONTH $8,579.21 Leonis Building 2,812 $ (Optional Item) $396.49 TOTAL COST PER MONTH $ WITH OPTIONAL ITEM $8,975.70 Submitted by: Santa Fe Building Maintenance Address: 15644 Palomino Dry. Chino Hills, CA 91709 Signature:�- 37 MISCELLANEOUS JANITORIAL SERVICES (Not Additional Cost Items) The following items shall be deducted from the base bid in the event the City determines, in its sole opinion, that the below scheduled maintenance events are not necessary. Modifications in Scope of Services must be authorized by City of Vernon prior to the commencement of work 1) FLOORING: Strip and apply four (4) coats of floor finish to flooring. • ITEM 1: Ceramic Tile: • ITEM 2: Vinyl Tile: • ITEM 3: Rubber Tile: Cost Per Quarter Per Square Foot: $ 0.06 Cost Per Quarter Per Square Foot: $ 0.06 Cost Per Quarter Per Square Foot: $ 0.06 2) ENTRANCE AND ELEVATOR RUGS • ITEM 1: Clean and shampoo entrance and elevator rugs as required to maintain quality standards. This task shall be performed not less than six times a year. Cost Bi-Monthly: $ 30.00 3) WINDOWS AND GLASS • ITEM 1: Exterior Glass: Wash all exterior -building windows leaving no visible streaking. Cost Annually: $ 100.00 • ITEM 2: Interior Glass: Wash all interior -building windows leaving no visible streaking. Cost Annually: $ 3 00. 00 38 4) MINI AND VERTICLE BLINDS ITEM 1: Remove from the building premises all mini and vertical blinds and wash. Blinds shall be returned and hung within 3 working days. Clean tapes and cords. Cost Annually: $ 375.00 ITEM 2: (Bi-Annually) Dust or vacuum all blinds at a bi-annual interval from washing cycle. Both sides of blind slats shall be free of dust. Cost Bi-Annually: $ 75.00 5) CARPET SHAMPOOING REQUIREMENTS (Bi-Annually) • ITEM 1: All carpeted areas in the City Hall, Power Plant offices and Petrelli building shall be shampooed as per the manufacturers recommended procedures. Cost Bi-Annually: $ 0.04 39 CITY OF VERNON COMMUNITY SERVICES & WATER DEPARTMENT CONTRACT CHANGE ORDER NO. 1 SUPPLEMENT NO. SHEET 1 OF 1 SHEETS PROJECT: Janitorial Services P.O. NO. TO: Santa Fe Building Maintenance CONTRACTOR REQUESTED BY: City of Vernon You are hereby directed to make the herein described changes to the plans and specifications or do the following described work not previously included in the plans and specifications of this contract. Except as specifically modified herein, all terms and conditions of the original contract remain in full force and effect, and apply to the additional work as if said work was originally included in the contract. Add 1,176 square -feet of cleaning area to the 3rd Floor of City Hall; per Santa Fe Building Maintenance quote, dated July 13, 2012. The cost is $164.64 per -month. The total monthly cost to provide Janitorial Services is $8,743.85. The effective date will be August 1, 2012. Resolution No. 2012-133 Contract Amount (Base Bid) I ............................................... $ 8,579.21 Amount of This Change Order I ...................................... 6 ...... $ 164.64 Amount of Previous Change Orders ...................................... $ 0 Total Chan e Orders ..................................................... $ 164.64 Modified Contract Amount ........................................... $ 8,743.85 ' By reason of this change order the time of completion will be adjusted as follows: Approved; z4q Date: A D' f ommunit rviees &Water Attest: Date: 7 it rd a aguchi, City Clerk We, the undersigned Contractor, have ive areful consideration to the change proposed and hereby agree, if this proposal is approved, that we will provide all labor, equipment and materials, includ verlread, except as may otherwise be noted above, and perform all services necessary for the work above specified, and will accept as full payment therefore the prices shown above. Accepted Date: July 30, 2012 Contractor: Santa Fe Building Maintenance By: Title: Vice President/General Manager Irmeo Nuno C: rIVJWLrLLc/\ VULIUULUF/rnrcnming 15 Rev. 03/10 Santa Fe BUILDING MAINTENANCE July 13, 2012 Scott Rigg Public Works & Water Superintendent City of Vernon 4305 Santa Fe Avenue Vernon, C, i 90059 RE: Quote for 3`' Floor Office Area Addition Dear Scott, JUL 1 3 2012 Community Services As you know the City of Vernon as decided to add 1,176 Square Feet of service area on the third floor of the City Hall building. Since this addition was not included on our current contract and was not part of the bid process, the quote price to provide services to the new office space would be $ 164.64 monthly, bringing the total cost to movide services to the City Hall "Third Floor with this new addition to $ 1,275.16 monthly. Should you have any questions, please do not hesitate to contact me at (909) 606- 2756 or by e-mail at Irineopsantafebldmaint.com Sincerely, Irineo Nuno Vice President/Manager 15644 Palomino Dr. Chino Hills, CA 91709 Phone (909)606-2756 1-877-782-3323 Fax (909) 606-6469 DRr CONTRACT/AMENDMENT SIGNATURE.ROUTING FORM CONTRACTOR: Sl, -1 F- CONTRACT PURPOSE: 1'. -�!4r C.\ %A,\\ , CONTRACT IS: ❑ FEDERAL ❑ PREVAILING WAGE 2 COMPETIVE SELECTION & NOTICED RFP ❑ COMPETITIVE BID & NOTICED INVITATION TO BID ❑ EXEMPT FROM COMPETITIVE PROCESS (APPROVAL ATTACHED) ❑ SERVICES o MATERIALS 24UDGETED o NOT BUDGETED TOTAL CONTRACT VALUE: $_\t311 19 7-16 , ILO Charge Acct. No(s) ar 1, to 49 . s96 LOo Amendment Value $ iO4 j 9 a (-, Lo 06 Contract is an Amendment to Contract No. -A (if Applicable) RESPONSIBLE DEPARTMENT PERSON: _ Ste. `IT 9. CL: &, 6 PHONE: X 219 AUTHORIZATION: [Approved by Council on tq� z 1, t_o k'3 (Check One) Resolution No. (if applicable) ❑ Approved by City Administrator on Note: Attach supporting documentation ❑Amendment Approved by (if applicable) ROUTING SEQUENCE: (Please Follow In Order - Do not use N/A) Initials Date (1) Responsible Department Person Checks substance of contract and assembles two (2) copies of Contract, insurance & bond documents, certifies compliance With Competitive Bidding and Purchasing Ordinance 'S' Za "• vs (2) Liability and Claims i2 ter" Approves insurance and sureties, if bonds required 4 (3) Finance (Purchasing) Ul/ Checks compliance with Competitive Bidding & Living Wage Ordinances And reflected in current budget (4) City Attorney Approves contract as to form, verifies bonds and insurance included -7/ ( 1 1 (5) City Signatory G'✓` CZ_/_ Signs all copies on behalf of City (6) City Clerk Attests signatures, numbers, files contract, insurance and bonds, and transmits duplicate original to contractor / Rev. 425/13 i1 ® Policy Number: Date Entered:1/8/2009 'al✓ CERTIFICATE OF LIABILITY INSURANCE °"'�'MM°°"Y" 6/27/2013 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURERS), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: N the certificate holder is an ADDITIONAL INSURED, the POUCAR S) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER - VICTORIA INSURANCE AGENCY Chris D. Victoria :1740 West Katella Ave IfK NAME' CHRI3 VICTORIA PHONE (714) 744 -4500 F (714)744-2500 NR: E L ADD ss, CVICTORIABFARMERSAGENT-CON INSIBERSAPFORDING COVERAGE NAICS Orange, CA, 92867 INSURERA:TRUCK INSURANCE EXCHANGE 21709 INSURED SATITA FE BUILDING MAINTENANCE INSURERe IQlD-� Y INSURANCE CODipANY 1687 INSURERC: GUADALUPE IWINA 15644 PALCMINO DRIVE INSURERa; CHINO HILLS, CA 91709-5510 INSURERE, INSURERF COVERAGES CERTIFICATE NUMBER: REVISION NUMBER. THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL. THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. � R TYFE OF INSURANCE POLICYNUMBElt MWDDNYYY M P UMPS A GENERAL LIABILITY COMMFAGAL GENERALUABILITY CLAIMS -MADE ®OCCUR X 60366-65-69 /29/2013 /29/2014 EACH OCCURRENCE $1,000,000 I5 EMI S Ca cOween $ 75,000 MED EXPAny ona pa ) $ 5,000 PERSONAL $ AM INJURY $i 1000, 000 — GENERALAGGREGATE $2,000,000 GENL AGGREGATE POLICY LIMIT APPLIES PR,(,-LOC PER; PRODUCTS-COMP/OPAGG $1, 000, 000 $ AUTOMOBILE LIABILITY Ea a 0aN 1, 000, 000 BODILY INJURY(Pw pemmn) $ B ANYAUTO ALL OWNED AUTOS AUTOS NON-OKN HIRED AUTOS F�AUrO9 60486-94-07 1/01/2013 1/03/2014 SODILYINJURV(Pere denu S rAdeno I GE $ .(Pw $ A UMBRELLA LIAR OCCUR EACH OCCURRENCE $ 2, 000, 000 EXCESS LIAB CLAIMS -MADE 60499-63-93 3/29/2013 3/29/2014 AGGREGATE $ DED RETENTION $ 10, 000 _ $ B WORI(ERSCOMPENSAnON Y/N AND EMPLOYERS'LIABILITY ANYPROPRIETORRARTNERXNECURVE OFFICER/MEMSER EXCLUDED? Irnallanory In NH1 M yyOBaa,, aaenmu under OE9CRIPTON OF OPERATK)NS McIa. p ( NN / Y U /a'�� $^4 —0�y, �Ji L1,, O) 3 - VERNONNA'Ii:.tSil 2012 L a/y$/2 1 TU- IOTA. WC STAMITS ER EACHACCIDENi $2, 000,000 DISEASE -EA EMPLOYEE S 2,000,000 E.L. DISEASE -POLICY LIMIT $2, 000, 000 A EMPLOYEE DISHONESTY 60366-65-692013 7d.6r /29/2014 $1001000 DESCReRION OF°PERANONSILOCATONSAVENICLES (At ACD for, pdaltieml Rama�gN)Ina) 30DAY? NOTICE OFCANCELLATION D W'`_4JL B LOCATION: CITY OF VERNON, RISK MNAG&M6NT - 4305 SANTAFEE AVESK NUE, �VERRNON, CA 90058 CITY OF VERNON, ITS CITY COUNCIL MENBERS, OFFICERS, OFFICIALS, EMPLOYEES, AGENTS, & VOLUNTEERS AS ADDITIONAL INSURED ON THE AUTO AND GENERAL LIABILITY POLICIES. ENDORSEMENTS AND WAIVER ATTACKED CITY OF VERNON, RISK MANAGEMENT 4305 SANTA FE AVENUE VERNON, CA 90056 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS, AUTHORaEDREPRESENTATVE VICTORIA 7%Ab . All AGUKU 25 (21170105) The ACORD name and logo are registered marks of ACORD Produced using Forms BOSS Plus software. www.FDrmaBOss.com; Impressive Publishing WO-208-T977 V81 lI Vr WE"MuL! tw4m IIINIr/tilI'r=fYlCl�i 1 �7 DATE AUL ID r' i t::111 L Policy Number: 603666559 4 RISK MANAGER E00021" Edition THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED - OWNERS, LESSEES OR CONTRACTORS - SCHEDULED PERSON OR ORGANIZATION This endorsement modifies insurance provided under the following: BUSINESSOWNERS LIABILITY COVERAGE FORM BUSINESSOWNERS COMMON POLICY CONDITIONS With respect to coverage provided by this endorsement, the provisions of the Coverage Form apply unless modi- fied by the endorsement. SCHEDULE Name Of Additional Insured Person(s) CITY OF VERNON, ITS COUNCIL MEMBERS, ITS Or Organlzation(s): OFFICERS, OFFICIALS, EMPLOYEES, AGENTS, AND VOLUNTEERS Location Of Covered Operation(s): CITY OF VERNON AND CITY OF VERNON LIGHT & POWER 4305 SANTA FE AVE. VERNON CA 90058 Effective Date Of Endorsement: 08101/2013 If no entry appears above information required to complete this endorsement will be shown in the Declarations. The BUSINESSOWNERS LIABILITY COVERAGE FORM is amended as follows: A. With respect to the additional insured described in paragraph B. of this endorsement, the following exclusions are added to paragraph 1. Applicable To Business Liability Coverage under Section B. Exclusions: This insurance does not apply to: 1. "Bodily injury" or 'property damage" for which the additional insured(s) is obligated to pay damages by reason of the assumption of liability in a contract or agreement. This exclusion does not apply to liability for damages that the additional insured(s) would have In the absence of the contract or agreement. 2. 'Bodily injury" or"property damage" occurring after: a. Your ongoing operations at the location of covered operations other than service maintenance or re- pairs performed by you or on your behalf have been completed; or b. The portion of your ongoing operation out of which the "bodily injury" or "property damage" arises has been put to its intended use by any person or organization.. . But in no event shall this insurance apply to "bodily injury" or "property damage" arising out of your operations that were completed prior to the effective date of this endorsement. 3. 'Bodily injury" or "property damage" arising out of any act or omission of the additional insured(s) or any of its "employees", agents or contractors other than you, except for general supervision by the additional in- sured(s) of your ongoing operations performed by that additional insured. 4. 'Property damage" to: a. Property owned, used or occupied by or rented to the additional insured(s); E00021'' Edltion Includes Copyrighted Material of Insurance Services Office, Inc. With its peanission Page 1 of 2 b. Property in the care custody or control of the additional insured(s) or over which the additional in- sured(s) exercise physical control; or c. Any work including materials, parts or equipment furnished in connection with such work which is per- formed for the additional insured by you. B. Section C. Who Is An Insured is amended to include as an insured the person(s) or organization(s) shown in the Schedule, but only to the extent that the additional insured(s) is held liable for "bodily injury" or "property damage" caused in whole or in part by: 1. Your ongoing operations performed for such person or organization at the location designated above; 2. The acts or omissions of your subcontractors acting on "your" behalf on the scheduled project In the per- formance of your ongoing operations for the additional insured(s) which start and are completed within the effective period of this endorsement; or S. The ads or omissions of such additional insured(s) in connection with its general supervision of such op- erations. C. With respect to this endorsement, "wrap up policy' means an Owner or Contractor Controlled Insurance Pro- gram providing one or a series of policies designed to cover a specific construction project that insures all of the persons and entities working on such project. The BUSINESSOWNERS COMMON POLICY CONDITIONS are amended as follows: With respect to the additional insured described in paragraph B. of this endorsement, Section H. Other Insur. ance is replaced by the following: H. Other Insurance 1. Primary and Non Contributory Insurance The coverage provided to an additional insured under this endorsement shall be primary and non con- tributory ONLY to any insurance issued directly to the additional insured if: a. The Named insured agreed in a written contract or written agreement to provide the additional insured coverage on a primary and non contributory basis; b. Such written contract or written agreement referenced in a. above was executed prior to the is- suance of this endorsement; C. The additional insured designated herein has a policy with an Other Insurance provision making this policy excess; and d. There is no "wrap up policy" in effect for the work performed at the location designated In the Schedule of this endorsement. 2. Excess Insurance If there is other valid and collectable insurance available to the additional insured(s) as an additional insured under other policies covering the work performed at the location designated and described in the schedule of this endorsement, this insurance will be excess over those policies. This endorsement is part of your policy. It supersedes and controls anything to the contrary. It is otherwise sub- ject to all the terms of the policy. E0002 t" Edition Includes Copyrighted Material of Insurance Services Office, Inc. with its permission Page 2 of 2 POLICY NUMBER: 604869407 COMMERCIAL AUTO CA 20 48 02II8 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. DESIGNATED INSURED This endorsement modifies insurance provided under the following: BUSINESS AUTO COVERAGE FORM GARAGE COVERAGE FORM MOTOR CARRIER COVERAGE FORM TRUCKERS COVERAGE FORM With respect to coverage provided by this endorsement, the provisions of the Coverage Form apply unless modified by this endorsement. This endorsement identifies person(s) or organization(s) who are Insureds" under the Who Is An Insured ProA- slon of the Coverage Form. This endorsement does not alter coverage provided In the Coverage Form. This endorsement changes the policy effective on the inception date of the policy unless another date is indi- cated below. Endorsement Effective: Countersigned By: 03/12r2011 Named Insured: SANTA FE BUILDING MAINTENANCE Authorized Representative) SCHEDULE Name of Person(s) or Organizatlon(s): CITY OF VERNON, ITS CITY COUNCIL MEMBERS, OFFICERS, OFFICIALS, EMPLOYEES, AGENTS, & VOLUNTEERS (if no entry appears above, information required to complete this endorsement will be shown In the Declaretions as applicable to the endorsement.) Each person or organization shown In the Schedule is an "insured" for Liability Coverage, but only to the extent that person or organisation qualifies as an 'Insured' under the Who Is An Insured Provision contained In Section It of the Coverage Forth. INSURANCE APPROVED CITY OF VERNON RISK MANAGEMENT DATE CA 20 48 02 99 Copyright, Insurance Services Office, Inc., 1998 Page 1 of 1 p FARMERS WC990619 WORKERS' COMPENSATION AND EMPLOYERS' LIABILITY INSURANCE POLICY Named NRDnm, auAnuuPB cxND) Insured . ISS44 PALMINO DR Agent • CRIRO HILLS G 91709 97-55-345 L0931-60-44 3011 Polity Number Policy of the Company Year Effective Date Ii itsita WAIVER OF OUR RIGHT TO RECOVER FROM OTHERS ENDORSEMENT - BLANKET We have the right to recover our payments from anyone liable for an injury covered by this policy. We will not enfotm our right against the person or organization for which you perform work under awrittcn contract that requires you to obtain this agreement from us. The additional premium for this endorsement shall he 3.0 9G of the Workers' Compensation premium otherwise due for the states)14wd below on such remuneration, subject to a minimum charge of at . All written contracts in the state(s) of. CA INS URAt"` " 771OVED CITY OF V EhNuji i;iz iK MANAGEMENT DATE �11 �UL I HL �+�Sr'. r.l�tiAGER This endoaem ent is part of your policy. It supersedes and controls anything to the contrary. It is otherwise subject to all the urns of the policy. Countersigned Authorized Representative hum 19 tmmlW - 16Ln111faI OF NRNnA b ��` U6bL avii Aia:'ru lull ( �, n`nups.i 11 July 1, 2013 Santa Fe Building Maintenance Attn: Irineo Nuno, Vice President 15644 Palomino Drive Chino Hills, CA 91709 Re: Amendment No. 1 to Services Agreement— Janitorial Services Dear Mr. Nuno: The insurance requirements have been met. Transmitted herewith is a fully executed original amendment, as referenced above, approved by City Council minute order on May 21, 2013. If you have any questions regarding this matter, please call Scott Rigg at 323/583-8811 Ext. 279. Very truly yours, /ar 2 Deborah R.Juarez Records Management Assistant Enclosure c: S. Kevin Wilson Scott Rigg Purchasing Department Agreement File No. 13-031 AMENDMENT NO. 1 TO THE SERVICES AGREEMENT BETWEEN THE CITY OF VERNON AND SANTA FE BUILDING MAINTENANCE FOR JANITORIAL SERVICES This Amendment ("Amendment No. 1") to that certain Agreement for janitorial services dated August 1, 2012, (the "Agreement'), is made as of May 91 , 2013, by and between the City of Vernon, a California charter city and municipal corporation (the "City"), and Santa Fe Building Maintenance ("Contractor"), an independent contractor. WHEREAS, the City and Contractor are parties to a written Agreement dated August 1, 2012, under which Contractor provides janitorial services for the Vernon City Hall, Public Works Building, Vernon Light & Power, and the Petrelli Building ("the Agreement"); and WHEREAS, the City and Contractor desire to amend the Agreement to extend the Agreement for a period of one year, effective August 1, 2013, for a total amount not to exceed of $104,926.20. A copy of the price schedule provided by Contractor is attached hereto as Exhibit A. NOW, THEREFORE, the parties to this Amendment No. 1 agree as follows: 1. Pursuant to Section 1(a) of the Agreement, the Agreement has been renewed for an additional one (1) year period, and the Termination Date listed on the Cover Page is changed to July 1, 2014. A new Section 3(b) is added to the Agreement to read, as follows: 3b. Contractor's grand total consideration for the renewal term of this Agreement, from August 1, 2013, to July 1, 2014, shall not exceed the amount of One Hundred, Four Thousand, Nine Hundred, Twenty -Six Dollars and Twenty Cents ($104,926.20), without prior City Council approval and written amendment of this Agreement. 3. Except as expressly modified by this Amendment No. 1, all provisions of the Agreement shall remain in full force and effect. 4. The provisions of this Amendment No. 1 shall constitute the entire agreement of the parties with respect to the subject matter included in this Amendment No. 1 and shall supersede any other agreement, understanding, or arrangement, whether written or oral, between the parties with respect to the subject matter of this Amendment No. 1. 4. The person or persons executing this Amendment No. 1 on behalf of each of the parties warrants and represents that he or she has the authority to execute this Amendment No. on behalf of that party and has the authority to bind that patty to the performance of its obligations hereunder. IN WITNESS WHEREOF, the parties have signed this Amendment No. 1 as of the date stated in the introductory clause. [SIGNATURES FOLLOW ON NEXT PAGE] - 1 - 0429131030 CITY OF VERNON a California charter city and municipal corporation By: Park hitworth, City Ad inistrator A ST: D a eed, Interim it} Clerk APPROVEDI FOR Nicholas Ge 'e Vo&lguezl City Attorney Santa Fe Building Maintenance, an independent contractor By:/ h -� Name: L r i ✓1 ex) NO 0 0 Title: e n e 6o 'J By: Name: Title: -2- 0429131030 EXHIBIT A April 25, 2013 Scott Rigg Public Works & Water Superintendent City of Vernon 4305 Santa Fe Avenue Vernon, CA 90058 RE: Itemized Proposal for contract renewal Dear Scott, As you know our proposal to provide janitorial services for the City of Vernon, is set to expire on August 1, 2013. Santa Fe would like to continue providing cleaning services to the City of Vernon for the current monthly cost which is of $ 8,743.85 per month. You will find enclosed an itemized proposal for fiscal year 2013-2014. We wish to thank you for your business, should you have any questions, please do not hesitate to contact me at (909) 606-2756 or by e-mail at Iiineo@santafebldmaint.com Sincerely, -- 7 Irineo Nuno General Manager 15644 Palomino Dr. Chino Hills, CA91709 Phone (909)606-2756 1-877-782-3323 Fax (909) 606-6469 MISCELLANEOUS JANITORIAL SERVICES (Not Additional Cost Items) The following items shall be deducted from the base bid in the event the City determines, in its sole opinion, that the below scheduled maintenance events are not necessary. Modifications. in Scope of Services must be authorized by City of Vernon prior to the commencement of work 1) FLOORING: Strip and apply four (4) coats of floor finish to flooring. • ITEM 1: Ceramic Tile: • ITEM 2: Vinyl Tile: • ITEM 3: Rubber Tile: Cost Per Quarter Per Square Foot: $ 0.06 Cost Per Quarter Per Square Foot: $ 0.06 Cost Per Quarter Per Square Foot: $ 0.06 2) ENTRANCE AND ELEVATOR RUGS ITEM 1: Clean and shampoo entrance and elevator rugs as required to maintain quality standards. This task shall be performed not less than six times a year. CostBi-Monthly: $ 30.00 3) WINDOWS AND GLASS • ITEM 1: Exterior Glass: Wash all exterior -building windows leaving no visible streaking. Cost Annually; 100.00 • ITEM 2: Interior Glass: Wash all interior -building windows leaving no visible streaking. Cost Annually: $ 300.00 38 Santa Fe ® BUILDING s. MAINTENANCE CITY OF VERNON CITY HALL AND RELATED FACILITIES FACILITY AREA IN SQUARE FEET MONTHLY COST City Hall Basement 5,250 $ $ 740.25 City Hall First Floor 9,800 $ $1,381.80 City Hall Second Floor 27,600 $ $3,891.60 City Hall Third Floor 7,876 $ $1,275.16 Petrelli Building 3,058 $ $431.78 Light and Power 3,162 $ $445.84 Public Works Building 3,895 $ $577.42 TOTAL COST PER MONTH $8,743.85 Leonis Building 2,812 $ (Optional Item) $396.49 TOTAL COST PER MONTH $ WITH OPTIONAL ITEM 9,140.34 Submitted by: Santa Fe Building Maintenance Address: 15644 Palomino Dr. Chino Hills, CA 91709 Signature: 37 4) MINI AND VERTICLE BLINDS • ITEM 1: Remove from the building premises all mini and vertical blinds and wash. Blinds shall be returned and hung within 3 working days. Clean tapes and cords. Cost Annually: $ 375.00 ITEM 2: (Bi-Annually) Dust or vacuum all blinds at a bi-annual interval from washing cycle. Both sides of blind slats shall be free of dust. Cost Bi-Annually: $ 75.00 5) CARPET SHAMPOOING REQUIREMENTS (Bi-Annually) ITEM 1: All carpeted areas in the City Hall, Power Plant offices and Petrelli building shall be shampooed as per the manufacturers recommended procedures. Cost Bi-Annually: $ 0.04 39 STAFF REPORT DEPARTMENT OF COMMUNITY SERVICES & WA' DATE: May 21, 2013 TO: Honorable Mayor and City Council Ap FROM: Samuel Kevin Wilson, Director of Community Services and Water RE: Approval of Amendment No. 1 extending the existing Services Agreement for Janitorial Services between the City of Vernon and Santa Fe Building Maintenance for a period of one-year Recommendation It is recommended that the City Council: 1. Find the proposed Amendment No. 1, extending the Services Agreement between the City of Vernon and Santa Fe Building Maintenance for one-year, is exempt under the California Environmental Quality Act (CEQA) in accordance with Section 15061(b)(3), the general rule that CEQA only applies to projects that may have an effect on the environment; and 2. Approve Amendment No. 1 extending the Services Agreement between the City of Vernon and Santa Fe Building Maintenance for Janitorial Services for a period of one-year with no increase in cost. The annual cost of service shall not exceed $104,926.20. The Services Agreement will be made effective August 1, 2013, and terminate effective July 1, 2014. Background The City issued Request for Proposals to prospective contractors in April of 2012 in order solicit competitive bids for Janitorial Services. The Janitorial Services Agreement was ultimately awarded to Santa Fe Building Maintenance, effective August 1, 2012. Under Section No. 1(a) `Term and Time Performance" of the existing Services Agreement, it states that the City may renew this Agreement on a year-to-year basis at its discretion. Fiscal Impact The proposed Amendment No. 1 stipulates that Santa Fe Building Maintenance will provide the said service at a not -to -exceed cost of $104,926.20. This expenditure will be budgeted in the 2013-2014 fiscal year under Account No. 0 11. 1049.596200-Professional Services Other. SKW/sr Enclosures AMENDMENT NO. 1 TO THE SERVICES AGREEMENT BETWEEN THE CITY OF VERNON AND SANTA FE BUILDING MAINTENANCE FOR JANITORIAL SERVICES This Amendment ("Amendment No. 1") to that certain Agreement for janitorial services dated August 1, 2012, (the "Agreement"), is made as of 2013, by and between the City of Vernon, a California charter city and municipal corporation (the "City"), and Santa Fe Building Maintenance ("Contractor"), an independent contractor. WHEREAS, the City and Contractor are parties to a written Agreement dated August 1, 2012, under which Contractor provides janitorial services for the Vernon City Hall, Public Works Building, Vernon Light & Power, and the Petrelli Building ("the Agreement"); and WHEREAS, the City and Contractor desire to amend the Agreement to extend the Agreement for a period of one year, effective August 1, 2013, for a total amount not to exceed of $104,926.20. A copy of the price schedule provided by Contractor is attached hereto as Exhibit A. NOW, THEREFORE, the parties to this Amendment No. 1 agree as follows: 1. Pursuant to Section 1(a) of the Agreement, the Agreement has been renewed for an additional one (1) year period, and the Termination Date listed on the Cover Page is changed to July 1, 2014. 2. A new Section 3(b) is added to the Agreement to read, as follows: 3b. Contractor's grand total consideration for the renewal term of this Agreement, from August 1, 2013, to July 1, 2014, shall not exceed the amount of One Hundred, Four Thousand, Nine Hundred, Twenty -Six Dollars and Twenty Cents ($104,926.20), without prior City Council approval and written amendment of this Agreement. 3. Except as expressly modified by this Amendment No. 1, all provisions of the Agreement shall remain in full force and effect. 4. The provisions of this Amendment No. 1 shall constitute the entire agreement of the parties with respect to the subject matter included in this Amendment No. 1 and shall supersede any other agreement, understanding, or arrangement, whether written or oral, between the parties with respect to the subject matter of this Amendment No. 1. 4. The person or persons executing this'Amendment No. 1 on behalf of each of the parties warrants and represents that he or she has the authority to execute this Amendment No. on behalf of that party and has the authority to bind that party to the performance of its obligations hereunder. IN WITNESS WHEREOF, the parties have signed this Amendment No. 1 as of the date stated in the introductory clause. [SIGNATURES FOLLOW ON NEXT PAGE] - 1 - 0429131030 CITY OF VERNON a California charter city and municipal corporation Santa Fe Building Maintenance, an independent contractor By: By: Name: Mark Whitworth, City Administrator Title: ATTEST: By: Dana Reed, Interim City Clerk Name: Title: APPROVED AS TO FORM: Nicholas George Rodriguez, City Attorney - 2 - 0429131030 EXHIBIT A April 25, 2013 Scott Rigg Public Works & Water Superintendent City of Vernon 4305 Santa Fe Avenue Vernon, CA 90058 RE: Itemized Proposal for contract renewal Dear Scott, As you know our proposal to provide janitorial services for the City of Vernon, is set to expire on August 1, 2013, Santa Fe would like to continue providing cleaning services to the City of Vernon for the current monthly cost which is of $ 8,743.85 per month. You will find enclosed an itemized proposal for fiscal year 2013-2014. We wish to thank you for your business, should you have any questions, please do not hesitate to contact me at (909) 606-2756 or by e-mail at h-ineo@santafebldmaint.com Sincerely, Irineo Nuno General Manager 15644 Palomino Dr. Chino Hills, CA91709 Plione (909)606-2756 1-877-782-3323 Fax (909) 606-6469 MISCELLANEOUS JANITORIAL SERVICES (Not Additional Cost Items) The following items shall be deducted from the base bid in the event the City determines, in its sole opinion, that the below scheduled maintenance events are not necessary. Modifications in Scope of Services must be authorized by City of Vernon prior to the commencement of work 1) FLOORING: Strip and apply four (4) coats of floor finish to flooring. • ITEM 1: Ceramic Tile: • ITEM 2: Vinyl Tile: • ITEM 3: Rubber Tilt: Cost Per Quarter Per Square Foot: $ 0.06 Cost Per Quarter Per Square Foot: $ 0.06 Cost Per Quarter Per Square Foot: $ 0.06 2) ENTRANCE AND ELEVATOR RUGS • ITEM 1: Clean and shampoo entrance and elevator rugs as required to maintain quality standards. This task shall be performed not less than six times a year. Cost Bi-Monthly: $ 30.00 3) WINDOWS AND GLASS • ITEM 1: Exterior Glass: Wash all exterior -building windows leaving no visible streaking. Cost Annually: $ 100.00 • ITEM 2: Interior Glass: Wash all interior -building windows leaving no visible streaking. Cost Annually: $ 300.00 38 Santa Fe BUILDING MAINTENANCE CITY OF VERNON CITY HALL AND RELATED FACILITIES FACILITY AREA IN SQUARE FEET MONTHLY COST City Hall Basement 5,250 $ $ 740.25 City Hall First Floor 9,800 $ $1,381.80 City Hall Second Floor 27,600 $ $3,891.60 City Hall Third Floor 7,876 $ $1,275.16 Petrelli Building 3,058 $ $431.78 Light and Power 3,162 $ $445.84 Public Works Building 3,895 $ $577.42 TOTAL COST PER MONTH $8,743.85 Leonis Building 2,812 $ (Optional Item) $396.49 TOTAL COST PER MONTH $ WITH OPTIONAL ITEM 9,140.34 Submitted by: Santa Fe Building Maintenance Address: 15644 Palomino Dr. Chino Hills, CA 91709 Signature:} 37 4) MINI AND VERTICLE BLINDS • ITEM 1: Remove from the building premises all mini and vertical blinds and wash. Blinds shall be returned and hung within 3 working days. Clean tapes and cords. Cost Annually: $ 375.00 • ITEM 2: (Bi-Annually) Dust or vacuum all blinds at a bi-annual interval from washing cycle. Both sides of blind slats shall be free of dust. Cost Bi-Annually: $ 75.00 5) CARPET SHAMPOOING REQUIREMENTS (Bi-Annually) • ITEM 1: All carpeted areas in the City Hall, Power Plant, offices and Petrelli building shall be shampooed as per the manufacturers recommended procedures. Cost Bi-Annually: $ 0.04 39